sales coordinator

logistics coordinator

warehouse assistant

warehouse supervisor

procurement specialist

order fulfillment specialist

One World

We're searching for a Sales Administration Officer to join our team in Dubai as part of the supply chain / Operations department. He/she will be responsible for sales orders on a daily basis including the placement and tracking of orders, management of shipments and order fulfillment.Primary Responsibilities:<ul><li>Process customer orders for all products in compliance with the company's policies and procedures;</li><li>Receive, review, acknowledge and place customer sales orders accurately and promptly on the ERP system;</li><li>Act as the primary contact to customers, close business in coordination with the related sales employee and complete administrative functions</li><li>Fulfill orders once released from credit;</li><li>Track shipments and update customers and internal stakeholders on order backlogs and information;</li><li>Work with logistics, sales and credit teams to ensure order fulfillment in a timely manner;</li><li>Handle customer complaints in a timely manner and escalate issues when necessary;</li><li>Update sales reports as required and manage ad hoc requests as and when necessary;</li><li>Administer and maintain the DB of the new &amp; existing clients.</li></ul>Skills and Experience Required:<ul><li>Minimum of 1-3 years&rsquo; experience in CRM, preferred ZohoCRM Procurement, sales order processing etc.;</li><li>Excellent written &amp; verbal communication in English;</li><li>Excellent teamwork skills</li><li>Self dependence and able to solve difficulties effectively.</li><li>Customer oriented with the ability to listen, organize and champion key initiatives for channel development and customer satisfaction;</li></ul>Job Type: Full-timePay: AED2,000.00 - AED4,000.00 per month

Sales Administration Officer

Besins Healthcare

We re looking for a mid-senior level team member to join our international pharmaceutical supply chain function, supporting sales administration, planning, and operational execution for key accounts and partners in over 100 countries. 
This role offers end-to-end visibility across the supply chain with a focus on customer service excellence, demand forecasting, financial analysis, and Order fulfilment. **Key Responsibilities:** 
**01 Demand Planning &amp; Forecasting** Coordinate the Demand planning / Customer service Planning process across designated markets. Collect, challenge, and consolidate market forecasts. Monitor demand trends, identify anomalies, and drive corrective actions Collaborate cross-functionally to align supply, inventory, and forecast accuracy 
**02 Order fulfilment Ownership** Manage the full order book lifecycle from order intake to invoicing Ensure on-time and in-full (OTIF) order fulfilment Maintain clear communication with customers on delivery status and issues 
**03 Data Analytics &amp; Financial Performance Insight of Order Fulfilment and Planning** Collect, analyse, and report data related to demand planning, inventory, and supply chain Customs Service / Order fulfilment KPIs Leverage tools like Power BI to build and maintain dashboards (e.g. fill rate, forecast accuracy, stock availability) Identify process improvement opportunities through data-driven recommendations Conduct financial analysis on cost-to-serve, inventory trends, and sales forecasts Develops reports with actionable insights for strategic decision-making 
**04 Customer &amp; Partner Relationship Management** Serve as the main point of contact for clients and commercial partners Ensure transparency, service reliability, quick customer response time and timely issue resolution Promote high levels of customer satisfaction and trust **What We re Looking For:** Experience in demand planning, order fulfillment, or customer service Strong analytical skills and financial acumen, ideally with experience in reporting or forecasting Having financial and supply chain experience (or background) a plus Proficiency in data visualization tools (e.g., Power BI) and Excel Exposure to pharmaceutical operations or GDP regulations is a plus Effective communicator and collaborator across functions Self-driven, organized, and comfortable working in a fast-paced, multicultural environment

Customer Service & Logistics Coordinator

Justlife.com

What we expect from you: • Own end-to-end micro market demand and operations planning, ensuring alignment between demand and supply • Develop and execute inventory management strategies to optimize stock levels and reduce material costs • Monitor and drive SLA adherence across fulfillment and warehouse operations • Analyze utilization and plan adherence data to identify and close performance gaps • Set up scalable, repeatable processes for all aspects of demand-supply planning and execution • Collaborate with Business Development and Marketing teams to incorporate commercial insights into operational planning • Influence upstream and downstream decisions through data-driven recommendations • Build the foundation for future team growth and gradually transition from individual contributor to team lead What we are looking for: • Proven experience in operations or supply chain management • Strong background in demand planning, inventory control, and SLA management • Demonstrated ability to build and scale planning or fulfillment processes from scratch • Analytical mindset with a focus on data accuracy, cost efficiency, and continuous improvement • Strong stakeholder management and cross-functional collaboration skills • Familiarity with warehouse or fulfillment operations • Experience in FMCG or similar fast-moving operational environments (nice to have) • Exposure to sales and operations planning (S&amp;OP) processes (nice to have) • Background in consulting with an operations focus (nice to have) • Startup experience or comfort with ambiguous, fast-paced environments (nice to have)

EIR - Fulfillment & Operations

Barry Callebaut

Manage customer orders from receipt to delivery, ensuring accuracy and compliance with company policies.Act as the primary contact for customer inquiries regarding order status, delivery schedules, and product availability.Resolve order-related issues by coordinating with internal teams to ensure customer satisfaction.Maintain and update order management systems (SAP/Salesforce) with current information and customer records.Monitor and analyze key performance metrics to identify trends and improvement opportunities.Collaborate with cross-functional teams to drive process optimization and enhance the overall customer experience.Organize and maintain process documentation to support continuous improvement efforts within the customer service team.Ensure compliance with service level agreements (SLAs) and contribute to achieving performance targets.

Customer Service Specialist ME

Confidential Company

<ul><li>Prepare the daily sales report.</li><li>Print customer orders on a daily basis and hand over the picking list to the picker.</li><li>Cross-check the picked items against the invoice.</li><li>Post daily sales transactions.</li><li>Pack orders according to company standards.</li><li>Ensure all orders in Magento are picked and delivered on time, maintaining product quality and ensuring error-free handover to customers.</li><li>Perform weekly replenishment to ensure stock availability (including sizes) on the eCommerce platform, and update quantities in Magento.</li><li>Coordinate inventory updates and assist with stock reconciliation.</li><li>Book international and GCC shipments using DHL, SMSA, and EMX couriers.</li><li>Manage and optimize product listings and content, including descriptions, images, and pricing.</li><li>Check item availability in stores based on customer requests for eCommerce.</li><li>Provide customer service by responding to inquiries and resolving complaints.</li><li>Handle customer inquiries and address any issues related to online orders.</li><li>Arrange and schedule deliveries for the eCommerce driver.</li><li>Plan and optimize delivery routes for the eCommerce driver.</li><li>Support the warehouse team with store packing and update GIV in the system as required.</li><li>Assist in stock reconciliation and periodic stock takes in the warehouse.</li></ul>

E-commerce Coordinator

RNA Resources Group Limited

This role will lead cross-functional projects and operational excellence for Ecommerce Marketplace operations to help deliver a superlative customer experience.Key responsibilities will include:1. Warehouse & Fulfillment Operations<ul><li>Oversee daily operations of the fulfillment center — inbound, put-away, storage, picking, packing, dispatch, and returns.</li><li>Ensure on-time and accurate order fulfillment as per SLAs (Service Level Agreements).</li><li>Monitor key warehouse KPIs — order accuracy, OTIF (On-Time In-Full), inventory accuracy, dock-to-stock time, and productivity metrics.</li><li>Coordinate with client Teams to maintain efficient workflow and resolve operational bottlenecks.</li><li>Drive continuous process improvements to enhance speed, accuracy, and cost optimization.</li></ul>2. Client Partner Management<ul><li>Act as the primary liaison between the company and the Clients.</li><li>Review and evaluate performance against agreed SLAs and KPIs.</li><li>Conduct weekly/monthly performance reviews and corrective action plans.</li><li>Ensure adherence to safety, compliance, and quality standards.</li><li>Drive accountability for manpower planning, material handling equipment (MHE), and space utilization.</li></ul>3. Inventory & Data Management<ul><li>Ensure real-time inventory visibility and accuracy across WMS/ERP systems.</li><li>Oversee regular cycle counts, stock reconciliations, and audits.</li><li>Analyze operational data to identify trends, inefficiencies, and improvement opportunities.</li><li>Prepare and present daily/weekly operational dashboards and performance reports.</li></ul>4. Cost & Budget Control<ul><li>Track and manage operational costs related to fulfillment, packaging, and manpower.</li><li>Identify cost-saving opportunities without compromising quality or service.</li><li>Validate and approve Client billing and ensure adherence to contractual cost structures.</li></ul>5. Team Leadership & Collaboration<ul><li>Collaborate with internal departments – supply chain planning, procurement, logistics, customer service, and technology.</li><li>Provide guidance and oversight to supervisors and team leads.</li><li>Ensure training and development of staff for continuous skill improvement.</li></ul>6. Compliance, Safety & Quality<ul><li>Ensure all fulfillment operations comply with company policies, safety standards, and statutory norms.</li><li>Implement best practices in warehouse safety, housekeeping, and inventory management.</li><li>Support audits (internal/external) and ensure proper documentation and corrective actions.</li></ul>

Assistant Manager (Fulfillment Center)

Robinson & Co (Singapore) Pte Ltd

Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert: E-Com Operations Specialist Retail Fashion Dubai Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A"rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.Role Purpose:The Ecommerce Operations Specialist is responsible for managing the day-to-day backend operations of our ecommerce platforms across multiple brands and markets. This includes handling order processing, coordinating fulfillment, resolving platform issues, and ensuring smooth system integrations between SAP and Shopify. The role also supports online merchandising activities and contributes to operational efficiency through automation tools (e.g., Power Automate) and data-driven reporting.The ideal candidate is detail-oriented, technically proficient, and able to work collaboratively in a fast-paced ecommerce environment.Key Responsibilities:<ul><li>Manage the end-to-end ecommerce order process (cancellations, returns, exchanges, refunds) across GCC markets.</li><li>Monitor and troubleshoot integrations between SAP, Shopify, OMS, payment gateways, and 3PL systems; coordinate with IT to ensure uptime and data accuracy.</li><li>Conduct daily QA checks to ensure site readiness, smooth navigation, and checkout functionality.</li><li>Support online merchandising tasks, including product sorting, homepage scheduling, and campaign readiness.</li><li>Prepare and maintain operational reports using BI tools (Power BI, Looker Studio, etc.) to track orders, returns, fulfillment, and issue resolution.</li><li>Assist in creating workflow automation to streamline manual processes and improve efficiency.</li><li>Collaborate with content, IT, customer service, and logistics teams to ensure seamless site operations.</li><li>Participate in UATs, platform upgrades, and system enhancements with internal tech teams.</li></ul>Requirements:Experience<ul><li>2-4 years in ecommerce operations or platform management.</li><li>Familiarity with Shopify Plus and SAP (Retail, MM, or SD modules).</li><li>Understanding of system integrations and API workflows.</li><li>Experience with online merchandising.</li><li>Ability to create reports and dashboards using BI tools.</li><li>Exposure to automation tools like Power Automate is a plus.</li><li>Strong attention to detail and organizational skills.</li><li>Technical understanding of ecommerce platforms and workflows.</li><li>Comfortable with data analysis and reporting tools.</li><li>Proactive problem-solver with a continuous improvement mindset.</li><li>Strong communication and cross-team collaboration skills</li></ul>We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.<img src="https://www.jobg8.com/Tracking.aspx?4kaojKT%2bAE6u3oiMwyVO8wOGoKI98Xprn" width="0" height="0" />

E-Com Operations Specialist Retail Fashion Dubai

Explore 1800+ Order fulfillment specialist in Dubai this October. Find roles across top companies and apply now to boost your career.