customer service representative Jobs in Karachi Pakistan

customer service representative

customer support representative Jobs in Karachi Pakistan

customer support representative

chat support representative Jobs in Karachi Pakistan

chat support representative

lead generation specialist Jobs in Karachi Pakistan

lead generation specialist

sales consultant Jobs in Karachi Pakistan

sales consultant

outbound call center representative

Mars BPO

Job Description: We are hiring motivated and confident Outbound Call Center Representatives for our Frontier campaign. This on-site role involves contacting potential customers, sharing service details, and converting leads. Fresh candidates are encouraged to apply as full training will be provided.Key Responsibilities:<ul><li>Conduct outbound calls to potential customers</li><li>Present Frontier services in a clear and confident manner</li><li>Answer basic customer questions</li><li>Achieve individual call and sales targets</li><li>Follow company call guidelines and procedures</li></ul>Job Requirements:<ul><li>Strong verbal communication skills</li><li>Basic knowledge of computers</li><li>Ability to work in night shifts</li><li>Positive attitude and willingness to learn</li><li>Experience is a plus, but freshers are welcome</li></ul>What We Offer:<ul><li>Competitive salary with commission structure</li><li>Training for fresh candidates</li><li>Friendly and professional work environment</li><li>Career growth opportunities</li><li>Stable and on-time payments</li></ul>How to Apply: Interested candidates can apply on Indeed with their updated CV.Shift Timing: 6:30 PM to 5:00 AMOffice Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, KarachiWhatsApp Contact: 0319-5002892Job Types: Full-time, FresherPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Outbound Call Center Representative

Job Description: We are expanding our team and hiring dedicated individuals for our Frontier outbound call center campaign. This role requires making outbound calls, engaging customers, and sharing service information confidently. Training will be provided, so fresh candidates are encouraged to apply.Key Responsibilities<ul><li>Conduct outbound calls to potential customers</li><li>Communicate Frontier services clearly and accurately</li><li>Verify customer details during calls</li><li>Follow call scripts and company standards</li><li>Work towards assigned sales and performance goals</li><li>Maintain professionalism on every call</li></ul>Job Requirements<ul><li>Good spoken English</li><li>Basic computer and typing skills</li><li>Ability to work night shifts</li><li>Strong listening and communication skills</li><li>Sales or call center experience is an advantage</li><li>Freshers can apply</li></ul>What We Offer<ul><li>Fixed salary with commission structure</li><li>Performance-based bonuses</li><li>Complete training and guidance</li><li>Growth opportunities within the organization</li><li>Supportive and professional work environment</li></ul>How to Apply: Interested candidates can apply on Indeed with their updated CV.Office Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, KarachiWhatsApp Contact: 0319-5002892Job Types: Full-time, FresherPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Outbound Call Center Executive

Job Description: We are seeking energetic and dedicated individuals for our outbound calling campaign. The role involves contacting potential customers, engaging them professionally, and confidently delivering service-related information. Fresh candidates are encouraged to apply, as training will be provided.Key Responsibilities<ul><li>Conduct outbound calls to prospective customers</li><li>Communicate services clearly and confidently</li><li>Follow approved call scripts and company policies</li><li>Meet daily and monthly performance goals</li><li>Maintain professionalism and call quality</li><li>Coordinate with team leads to improve results</li></ul>Requirements<ul><li>Good Command of English</li><li>Strong communication and interpersonal skills</li><li>Willingness to work night shifts</li><li>Basic computer handling skills</li><li>Sales-oriented mindset with a positive attitude</li><li>Call center experience is a plus but not mandatory</li></ul>What We Offer<ul><li>Attractive salary package</li><li>Performance-based incentives</li><li>Training and learning opportunities</li><li>Professional and friendly work environment</li><li>Career growth within the organization</li></ul>How to Apply: Interested candidates can apply on Indeed with their updated CV.Office Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, KarachiWhatsApp Contact: 0319-5002892Job Types: Full-time, FresherPay: Rs35,000.00 - Rs45,000.00 per monthWork Location: In person

Call Center Outbound Executive

Air Arabia

<div>
 
 Job Purpose
 
 
 
 To support the Contact Center section across the entire network by handling customers&rsquo; inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers&rsquo; experience ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 To support the Contact Center section across the entire network by handling customers&rsquo; inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers&rsquo; experience ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.
 </li>
 <li>
 Handles customers&rsquo; enquiries, requests and complaints in a positive effective manner whilst ensuring company&rsquo;s branding and corporate image are reflected in a positive manner and as per approved quality standards.
 </li>
 <li>
 Responds to customers&rsquo; incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.
 </li>
 <li>
 Provides accurate information about the company&rsquo;s products and services; processes travel bookings, modifications and cancellations on reservations.
 </li>
 <li>
 Handles customers&rsquo; complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.
 </li>
 <li>
 As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.
 </li>
 <li>
 Promotes the company&rsquo;s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.
 </li>
 <li>
 Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.
 </li>
 <li>
 Demonstrates thorough understanding of the Contact Center core activities &amp; functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 <ul>
 <li>
 Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.
 </li>
 <li>
 Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.
 </li>
 <li>
 Performs any additional responsibilities as advised by the Line Manager/Supervisor.
 
 
 </li>
 </ul>
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 High School/Diploma or equivalent.
 </li>
 <li>
 Capable of using technology systems and tools such as Microsoft Office.
 </li>
 <li>
 Good in English &amp; Urdu Languages.
 </li>
 <li>
 No hearing or articulatory problems.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 No previous experience is required for this role; any experience would be treated as an advantage.
 </li>
 <li>
 Capability of understanding market trends and channeling them leading to effective customer care solutions
 </li>
 <li>
 Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.
 </li>
 <li>
 Capable of understanding customers&rsquo; problems and direct them in the right channel.
 </li>
 <li>
 Ability to work for long hours and under pressure.
 </li>
 <li>
 Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.
 </li>
 <li>
 Flexible to work in shifts i.e. Morning, Afternoon, Evening &amp; Night
 </li>
 </ul>
</div>

Call Center Agent - Inbound

TALENT EXPERTZ HR Solutions

We TALENT EXPERTZ recuritment consultants are partnering with a well-established Vintage Apparel company in Karachi for their new Call Center department. If you are passionate about customer service, sales, or operations, this is your chance to join a dynamic team and grow your career!About the Client CompanyThe company is a well-established vintage apparel business based in Karachi, serving retailers and customers across Europe and the UK. With export operations managed internationally, the company is now launching a new Call Center department as part of its growth strategy to enhance customer experience, sales conversions, and operational excellence.This is an exciting opportunity for individuals passionate about customer service, sales, and operations to be part of a dynamic team and grow their careers in an international business environment.Position: Outbound Customer Sales Representative (International CSR)Job Description:Key Responsibilities<ul><li>Make outbound calls to existing customers in the UK and Europe who have previously purchased.</li><li>Promote discounts, special offers, and new product launches.</li><li>Re-engage inactive customers and encourage repeat purchases.</li><li>Handle customer questions during outbound interactions and resolve concerns professionally.</li><li>Achieve individual and team sales/conversion targets.</li><li>Accurately update CRM with call outcomes, customer feedback, and follow-up actions.</li></ul>Required Skills &amp; Qualifications<ul><li>Minimum A/O Levels or Bachelor&rsquo;s degree</li><li>Strong English communication skills (spoken and written)</li><li>Ability to confidently present offers, explain value, and influence customer decisions.</li><li>Comfortable working with daily and monthly sales targets.</li><li>Quickly learning product details, promotions, and selling points.</li><li>Managing high call volumes while maintaining quality and conversion focus.</li><li>Ability to handle rejections and remain motivated.</li><li>Creating engaging conversations that keep customers interested.</li><li>Knowing when and how to convert interest into a confirmed order or commitment.</li><li>Re-engaging inactive or repeat customers and encouraging loyalty.</li></ul>What We Offer<ul><li>Long-term role with job stability</li><li>Company-provided transport facility</li><li>Structured training and onboarding</li><li>Defined career growth and internal promotion opportunities</li><li>Professional, fast-paced, and supportive work environment</li><li>Exposure to international customers and global e-commerce operations</li></ul>Location: Bath Island, Clifton, KarachiShifts: 9-hour shifts (between 12:00 PM &ndash; 8:00 PM)Salary: PKR 60,000 &ndash; 65,000 Excluding incentives and conveyance allowanceWork days: 5 daysAge Criteria: Max 28If you are fluent in English and enjoy working in a fast-paced call center environment, we encourage you to apply for this role. Only shorlisted candidates will be contacted.Job Type: Full-timePay: Up to Rs65,000.00 per monthWork Location: In personApplication Deadline: 25/12/2025 Expected Start Date: 15/01/2026

International Customer Sales Representative (Outbound CSR)

Jinnah tutors academy

Jinnah Tutor Academy is hiring a Female Customer Service Representative for a calling-based role at our office.Job Details<ul><li>Position: Customer Service Representative (CSR)</li><li>Gender Requirement: Female only</li><li>Job Type: Full-time</li><li>Work Type: Calling-based (handling inquiries &amp; follow-ups)</li><li>Timings: 11:30 AM &ndash; 8:00 PM</li><li>Location: RJ Mall, Karachi</li></ul>Responsibilities<ul><li>Handle inbound and outbound calls professionally</li><li>Respond to parents&rsquo; and students&rsquo; inquiries regarding tuition services</li><li>Maintain call records and basic follow-up details</li><li>Coordinate with the internal team for lead handling</li><li>Provide accurate information about tutors, subjects, and packages</li></ul>Requirements<ul><li>Female candidate (mandatory)</li><li>Good communication skills (Urdu &amp; basic English)</li><li>Confident phone handling and polite attitude</li><li>Basic computer knowledge (calls, WhatsApp, simple data entry)</li><li>Prior customer service or call center experience is a plus (not mandatory)</li></ul>What We Offer<ul><li>Friendly and professional work environment</li><li>Fixed working hours</li><li>Opportunity to grow with a reputed education academy</li><li>Competitive salary (based on experience)</li></ul>Location: RJ Mall, Karachi Apply now if you are confident, energetic, and ready to work in a calling-based customer service role.Job Type: Full-timePay: From Rs35,000.00 per monthWork Location: In person

Female Customer Service Representative

Leaders Training Center

Telesales Executive-Outbound &ndash; Call Center Background (Education &amp; Training) Industry: Professional Training &amp; Education (Management, HSE, Finance, Languages)Job Type: Full-Time &amp; OnsiteSalary: QAR 1500+700 (Accommodation)Location: Doha, QatarCompany: Leaders Training CentreBenefits: Visa sponsorship, Accommodation, Medical insurance, Paid annual leaveIMPORTANT &ndash; READ BEFORE APPLYINGThis position is STRICTLY for candidates with CALL CENTER / OUTBOUND TELESALES experience.❌ Retail / showroom / clothing/mall sales profiles will NOT be considered.Job Overview:Professional training institute urgently hiring Outbound Telesales Executives who are confident in high-volume calling, lead generation, and closing sales over the phone.Key Responsibilities<ul><li>Make 70&ndash;90 outbound calls per day</li><li>Contact warm &amp; cold leads for professional training courses</li><li>Promote Management, HSE, Finance, and Language programs</li><li>Follow up with prospects and close enrollments</li><li>Achieve monthly revenue targets of QAR 25,000 &ndash; 40,000+</li><li>Maintain call records and lead updates</li></ul>Mandatory Requirements<ul><li>Call Center / Outbound Telesales experience (MINIMUM 2 YEARS)</li><li>Comfortable with cold calling &amp; lead generation</li><li>Fluent English communication (neutral accent preferred)</li><li>Strong convincing, negotiation, and closing skills</li><li>Energetic, target-oriented, and commission-driven attitude</li><li>Ability to work for a Qatar-based company</li></ul>Apply:Kindly share a short 1-2 mins Video Introduction about your background, Qualifications and experiences in sales, calling, and customer handling, Lead Generation, to official Whatsapp: +974 3005 8021tallat@leaders.qaWhatsApp: +974 3005 8021Job Type: Full-timePay: Rs115,000.00 - Rs170,000.00 per monthApplication Question(s):<ul><li>Do you have experience in Sales, Lead generation, Client Handling, Cold Calling?</li><li>Are you comfortable with the salary QAR 2200 all included?</li><li>Are you in willing to work on-site in Doha-Qatar?</li><li>Do you have minimum 2-3 years of outbound call center telesales experience with a target of 70+ calls per day?</li><li>Have you previously worked with monthly high sales targets?</li><li>Please share a short 1-2 mins Video Introduction about your background, Qualifications and experiences in sales, calling, and customer Handling-Lead Generation- to Official WhatsApp +974 3005 8021.</li></ul>Experience:<ul><li>Sales (outbound): 2 years (Required)</li></ul>Language:<ul><li>Excellent English (Original Natural Accent with clear tone) (Required)</li></ul>Work Location: In person

Telesales Executive-Outbound

Explore 274+ Outbound call center representative in Karachi Pakistan this January. Find roles across top companies and apply now to boost your career.