sales coordinator

administrative assistant

dental assistant

fleet coordinator

office assistant

patient coordinator front desk

GluCare

<div>Location: 268 Al Wasl Rd, Dubai AND/OR Grove Mall, Al Barsha, Dubai
Job summary:
The Patient Affairs Specialist will be the first point of contact for patients, ensuring smooth and efficient front-desk operations. This role involves welcoming and assisting patients, managing appointments, handling inquiries, and coordinating with medical teams to provide seamless care. The ideal candidate has a strong customer service background, preferably in healthcare or hospitality, with excellent communication and organizational skills.
Key Responsibilities:
1. Front Desk &amp; Patient Reception:<ul>
<li>
Welcome, greet, and assist patients with a warm and professional approach.</li>
<li>Manage patient check-ins and check-outs, ensuring a smooth and efficient experience.</li>
<li>Provide essential information about the clinic&rsquo;s services, policies, and procedures.</li>
</ul>
2. Appointment &amp; Scheduling Management:<ul>
<li>
Coordinate patient appointments, ensuring optimal scheduling for doctors and specialists.</li>
<li>Manage appointment confirmations, reminders, and follow-ups to minimize no-shows.</li>
<li>Update and maintain accurate patient records in the electronic medical records (EMR) system.</li>
</ul>
3. Patient Experience &amp; Support:<ul>
<li>
Serve as the primary contact for patient inquiries, concerns, and requests.</li>
<li>Assist patients with insurance verification and billing inquiries.</li>
<li>Provide clear guidance on clinic workflows, procedures, and digital health tools.</li>
</ul>
4. Administrative &amp; Operational Support:<ul>
<li>
Maintain front-desk efficiency by managing daily administrative tasks.</li>
<li>Ensure a tidy, organized, and welcoming reception area.</li>
<li>Collaborate with medical and operations teams to optimize patient flow and minimize wait times.</li>
</ul>
5. Coordination &amp; Communication:<ul>
<li>
Act as a liaison between patients, healthcare providers, and administrative teams.</li>
<li>Ensure effective internal communication to support seamless patient care.</li>
<li>Handle confidential patient information in compliance with data protection regulations.</li>
</ul>
Understand, follow and support all hospital infection control programs
Requirements
Qualifications &amp; Experience<ul>
<li>
Immediate joiner - A MUST</li>
<li>Arabic speaker - A MUST</li>
<li>Native like English - A MUST</li>
<li>Bachelor&rsquo;s degree in Healthcare Administration, Business, Hospitality, or a related field is preferred.</li>
<li>Experience in a front-desk, patient affairs, or customer service role in HEALTHCARE - A MUST</li>
<li>Knowledge of billing &amp; insurance process (insurance codes, etc.) - A MUST</li>
<li>Excellent communication and interpersonal skills, with a patient-first mindset.</li>
<li>Strong organizational and multitasking abilities in a fast-paced environment.</li>
<li>Proficiency in electronic medical records (EMR) systems, CRM software, and appointment scheduling tools.</li></ul></div>

Patient Affairs Specialist (Front-Desk) - Healthcare - FEMALE Arabic speaker

IIQAF

<div>Location: Dubai, UAE 
Industry: Hospital / Health Care 
Job Type: Full-Time 
Salary: AED 6,500 &ndash; AED 7,000 per month
<h3 class="jobSectionHeader">Job Summary</h3>
IIQAF Group is seeking a compassionate and organized Patient Coordinator to join our healthcare operations in Dubai. The successful candidate will serve as the primary point of contact for patients, ensuring smooth patient scheduling, coordination, documentation, and communication across healthcare departments.
This role is ideal for candidates searching for Patient Coordinator jobs in Dubai, Healthcare Coordinator jobs UAE, Hospital Front Office roles, or Medical Administrative positions.
<h3 class="jobSectionHeader">Key Responsibilities</h3>
<ul><li>Coordinate patient appointments, admissions, and follow-ups</li><li>
Act as a liaison between patients, doctors, nurses, and insurance providers</li><li>
Maintain accurate patient records and medical documentation</li><li>
Assist with patient registration, billing coordination, and insurance verification</li><li>
Handle patient inquiries professionally in person and over the phone</li><li>
Ensure compliance with hospital policies, DHA regulations, and patient confidentiality</li><li>
Support smooth patient flow and minimize waiting times</li><li>
Update hospital systems and EMR data accurately</li></ul>
<h3 class="jobSectionHeader">Required Skills &amp; Qualifications</h3>
<ul><li>Proven experience as a Patient Coordinator, Healthcare Coordinator, or Medical Administrator</li><li>
Strong knowledge of hospital operations and patient care workflows</li><li>
Familiarity with EMR/EHR systems and hospital management software</li><li>
Excellent communication and interpersonal skills</li><li>
Ability to multitask in a fast-paced healthcare environment</li><li>
Strong organizational and customer service skills</li></ul>
<h3 class="jobSectionHeader">Preferred Qualifications</h3>
<ul><li>Experience in hospitals, clinics, or medical centers in the UAE</li><li>
Knowledge of DHA standards, medical billing, and insurance coordination</li><li>
Multilingual skills (Arabic is an advantage)</li></ul>
<h3 class="jobSectionHeader">Why Join IIQAF Group</h3>
<ul><li>Competitive monthly salary: AED 6,500 &ndash; AED 7,000</li><li>
Professional healthcare work environment</li><li>
Long-term career growth within IIQAF Group</li><li>
Opportunity to make a meaningful impact on patient experience</li></ul></div>

Patient Coordinator

Quttainah Specialized Hospital

About the jobCompany DescriptionQuttainah Specialized Hospital (QSH) is the largest specialized cosmetic surgery hospital in the Middle East, offering a boutique experience characterized by originality and an exceptional atmosphere. Driven by innovation, QSH provides advanced healthcare services and cutting-edge cosmetic treatments. Our aim is to establish ourselves as leaders in cosmetic medicine and surgery across the region. At QSH, our mission is embodied in our motto, &ldquo;Expert care, exceptional results.&rdquo; The hospital is located in the vibrant city of Dubai, United Arab Emirates, serving UAE and neighboring Gulf countries.Role DescriptionThis is a full-time, on-site role in Dubai, United Arab Emirates, for a Patient Coordinator with aesthetic experience. The Patient Coordinator will be responsible for managing appointments, providing exceptional customer service, and performing receptionist duties. Responsibilities also include maintaining efficient communication with patients, addressing inquiries, and ensuring a smooth and welcoming patient experience. Additionally, the role requires familiarity with aesthetic treatments and medical terminology to aid in patient coordination.Job Description:<ul><li>Strong Phone Etiquette and Communication skills for patient interaction and inquiries</li><li>Proficiency in Appointment Scheduling and managing receptionist duties</li><li>Coordinate patient consultations and treatment plans</li><li>Explain procedures, packages, and pricing clearly to patients</li><li>Follow up with leads and existing patients</li><li>Support doctors during consultations</li><li>Ensure complete documentation and patient files</li><li>Achieve monthly targets and contribute to clinic growth</li></ul>Requirements:<ul><li>Arabic speaking is mandatory</li><li>Previous experience in dermatology or plastic surgery clinics</li><li>Excellent communication and patient-handling skills</li><li>Strong sales and consultation coordination skills</li><li>Ability to follow up with patients and close treatment plans</li><li>Organized, professional, and customer-focused</li></ul>Job Type: Full-timePay: AED8,000.00 - AED9,000.00 per month

Patient Coordinator - Arabic speaker

ZIA Medical Center

Patient Coordinator &ndash; Job DescriptionLocation: Zia Medical Center Job Type: Full-TimeResponsibilities:<ul><li>Welcome and assist patients in a professional manner.</li><li>Schedule and manage appointments efficiently.</li><li>Coordinate between doctors, nurses, and patients to ensure smooth operations.</li><li>Handle patient inquiries (phone, email, and in person).</li><li>Explain treatment plans and pricing clearly.</li><li>Assist with insurance documentation and approvals.</li><li>Maintain accurate patient records.</li><li>Ensure high levels of patient satisfaction and service quality.</li></ul>Requirements:<ul><li>Previous experience in a medical or healthcare setting preferred.</li><li>Strong communication and customer service skills.</li><li>Basic knowledge of medical insurance processes.</li><li>Good organizational and multitasking abilities.</li><li>Proficiency in MS Office and clinic management systems.</li></ul>Job Type: Full-timePay: AED7,000.00 - AED10,000.00 per month

Patient Coordinator (UAE National)

True Life Medical Center

Job Responsibilities:ProcedurePre visit Receive and collect all patient identification information and register all data on the system.<ul><li>(to minimize waiting time before getting the service).</li><li>Make sure with Customer Service Department scheduling, rescheduling, canceling appointment are confirmed before informing the VIP patient and update if there will be any changes.</li><li>Inform Doctor, Customer service supervisor &amp; Nurses about the Appointments of VIP Patients.</li><li>During Visit</li></ul>*<ul><li>Warm welcome the VIP patient with good smile and guide him to the right department.</li><li>Politely ask the VIP patient to rest in the waiting area until the nurse will take to the doctor.</li><li>Wait for the patient to finish from the doctor visit, while finishing all paper work (insurance, requests, other services) in same department to minimize waiting time</li><li>Make sure patient will pay his Bill before taking the next appointment</li><li>Accompany patients while moving from one department to another to guarantee proper services (Radiology, Laboratory, Pharmacy etc)</li><li>Book the next appointment according to Doctor&rsquo;s request</li><li>Write the appointment date and time in an appointment card and confirm with the patient one day before next appointment by phone call</li><li>Thank the patient for visiting the Hospital and wish all the best</li></ul>After Visit Make sure patient was satisfied ,confirm the next appointment ,follow up for services done (laboratory results, medical reports etc).Showrooms and bookings for prestige floor Market for all rooms through screens and show only prestige rooms.<ul><li>Book the next Appointment with call center or Customer service agents mention in VIP don&rsquo;t Call .</li><li>Make sure to follow policies and procedures to maximize patient satisfaction, prevent adverse event &amp; errors plus promote patient safety .</li><li>Performs miscellaneous job-related duties as assigned by the Direct Reporting Authority</li></ul>Job Type: Full-time

Patient Coordinator - Arabic

<div>Job Summary:
We are seeking a detail-oriented and proactive Billing &amp; Insurance Coordinator to manage insurance eligibility, pre-authorizations, claims submission, reconciliation, and patient billing processes.
The successful candidate will play a critical role in ensuring accurate revenue cycle management, compliance with UAE healthcare regulations, and a seamless financial experience for patients. This role requires strong coordination with clinical teams, front desk staff, insurers, and finance.
Key Responsibilities
1. Insurance Verification &amp; Pre-Authorization<ul>
<li>
Verify patient insurance eligibility, coverage limits, exclusions, and co-pay requirements prior to appointments.</li>
<li>Obtain and track pre-authorizations for consultations, diagnostic services, imaging, laboratory tests, and procedures.</li>
<li>Coordinate with clinicians to ensure required medical documentation supports authorization requests.</li>
<li>Communicate approvals, denials, and coverage details to patients and internal teams.</li>
</ul>
2. Claims Submission &amp; Processing<ul>
<li>
Prepare, review, and submit accurate insurance claims in compliance with UAE payer requirements and coding standards.</li>
<li>Ensure correct CPT/ICD coding coordination with clinical and medical records teams.</li>
<li>Monitor claim status, follow up on pending claims, and resolve rejected or denied claims promptly.</li>
<li>Maintain accurate documentation of submissions, resubmissions, and appeals.</li>
</ul>
3. Patient Billing &amp; Collections<ul>
<li>
Generate patient invoices for co-payments, deductibles, and uncovered services.</li>
<li>Provide clear explanations of charges and payment responsibilities to patients.</li>
<li>Process payments and maintain accurate financial records.</li>
<li>Support collections follow-up in a professional and patient-centered manner.</li>
</ul>
4. Revenue Cycle &amp; Reconciliation<ul>
<li>
Reconcile daily billing reports with EMR and finance records.</li>
<li>Coordinate with the finance department on revenue reporting and discrepancies.</li>
<li>Track KPIs related to claims acceptance rates, denials, and turnaround times.</li>
<li>Identify opportunities to improve billing efficiency and reduce revenue leakage.</li>
</ul>
5. Compliance &amp; Regulatory Adherence<ul>
<li>
Ensure compliance with DHA regulations, insurance policies, and UAE healthcare billing standards.</li>
<li>Maintain confidentiality of patient financial and medical information.</li>
<li>Support internal audits and insurance audits when required.</li>
</ul>
6. Collaboration &amp; Patient Experience<ul>
<li>
Work closely with physicians, nurses, radiology, laboratory, and front desk teams to ensure seamless workflow.</li>
<li>Support transparent communication with patients regarding coverage, approvals, and financial obligations.</li>
<li>Contribute to continuous improvement of administrative and operational processes.</li>
</ul>
Requirements
Qualifications &amp; Experience
Required:<ul>
<li>
Bachelor&rsquo;s degree or diploma in Healthcare Administration, Finance, Medical Coding, or related field.</li>
<li>Minimum 2&ndash;4 years of experience in healthcare billing and insurance coordination in the UAE.</li>
<li>Strong understanding of UAE insurance providers, claim submission systems, and DHA billing regulations.</li>
<li>Familiarity with ICD and CPT coding standards.</li>
<li>Experience using EMR systems and insurance portals.</li>
</ul>
Preferred:<ul>
<li>
Experience in specialty clinics (endocrinology, diabetes, metabolic health, cardiology).</li>
<li>Knowledge of value-based care or integrated care models.</li>
<li>Experience handling high-volume insurance coordination.</li>
</ul>
Skills &amp; Competencies<ul>
<li>
Strong attention to detail and accuracy.</li>
<li>Excellent organizational and time-management skills.</li>
<li>Problem-solving mindset with ability to manage claim rejections effectively.</li>
<li>Strong communication skills (verbal and written).</li>
<li>Professional, patient-centered approach.</li>
<li>Ability to work in a fast-paced, multidisciplinary environment.</li></ul></div>

Billing & Insurance Coordinator

Key Responsibilities:<ul><li>Greet and assist patients in a professional and courteous manner.</li><li>Schedule, confirm, and manage patient appointments.</li><li>Register patients and update medical records accurately in the system.</li><li>Handle incoming calls, emails, and inquiries in Russian and English</li><li>Process billing, payments, and issue receipts.</li><li>Maintain patient confidentiality at all times.</li><li>Coordinate with doctors, nurses, and other staff to ensure smooth patient flow.</li><li>Manage front desk documentation and filing.</li><li>Ensure the reception area is organized and presentable.</li><li>Handle patient complaints or concerns and escalate when necessary.</li></ul>SKILLS<ul><li>Fluency in Russian and English (mandatory).</li><li>Bachelor&rsquo;s or master&rsquo;s degree in any field</li><li>2-3 years&rsquo; experience in Center or similar organization, preference on UAE experience.</li><li>Demonstrate excellent oral and written communication skills.</li><li>Customer oriented</li><li>Ability to resolve queries in a professional and calm manner.</li><li>Good customer care and soft skills</li><li>Deal with complaints in professional manner</li><li>Excellent interpersonal skills</li></ul>Job Type: Full-time

Medical Receptionist (Russian Speaker)

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