customer service representative (it solutions)

patient calling representative (healthcare support)

customer service representative (it solutions) Jobs in Rawalpindi

customer support executive Jobs in Rawalpindi

customer support executive

customer support representatives Jobs in Rawalpindi

customer support representatives

patient calling representative (healthcare support) Jobs in Rawalpindi

patient help desk (medical billing) Jobs in Rawalpindi

patient help desk (medical billing)

patient help desk

MaxRemind

Job Title: Patient Help Desk OfficerJob Description: MaxRemind is seeking a Patient Help Desk Officer to handle patient calls and provide basic assistance regarding billing, payments, and insurance queries. The ideal candidate should have strong communication skills and the ability to maintain professionalism while interacting with patients.Responsibilities:<ul><li>Answer incoming patient calls in a professional and courteous manner.</li><li>Respond to basic questions related to billing, payments, and insurance.</li><li>Accurately document patient interactions in the system.</li><li>Maintain patient confidentiality and comply with HIPAA regulations.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree.</li><li>Willingness to work in the night shift.</li><li>Strong verbal and written communication skills in English.</li><li>Customer service experience (healthcare or call center preferred).</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Dinner and tea provided.</li><li>Professional growth and development opportunities.</li><li>Supportive work environment.</li></ul>Location: Near Old Airport Road, Fazal Town Phase 2, Rawalpindi Shift: 7:00 PM &ndash; 4:00 AM (Mon&ndash;Fri) Job Type: Full-time (Onsite)How to Apply: Send your CV to hr@maxremind.com or contact 051-5161232Pay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Patient Help Desk

MeshSquare

Mesh Sq are looking for a Bilingual Senior. P.H.D Specialist - Who is proficient in Spanish communication skills for our patient help desk department. It's a salary-based role.Responsibilities:Answering inbound patient calls and scheduling appointments.Adding new patients to the system if it does not exist already.Coordinating with doctor&rsquo;s offices in the US regarding office hours, appointments and location changes, etc.Gathering details of patient queries for any results and medications and relaying info to the doctor&rsquo;s office.Handle other duties as needed.Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution.Identify client needs, and respond in a professional, efficient, and courteous manner.Solve queries from patients regarding their medical issuesHandling Front Desk (USA)2 to 3 years of hands-on experience in customer support and any call center experience.Requirements:Minimum bachelor in any domain with excellent English and Spanish communication skills (preferably North American accent)Experience in MS Office (Word, Excel, PP)Knowledge of the US Healthcare industry, 2 to 3 years of hands-on experience in customer supportAvailable to work during US working hoursIf you are interested in this exciting opportunity and meet the requirements above, please send your resume and a cover letter to hr@meshsq.com by 30th April 2023. We will be conducting interviews on a rolling basis and aim to decide within a week.Job Rewards and BenefitsPaid LeavesLucrative Monthly Bonuses (TBD)HR BonusInflation BonusPromotionIncrementsMedical (TBD)Employee Equity Funds Program (EEFP)Saturday and Sunday OffTransportation allowances only for female staffComplementary Food (Dinner) &amp; Tea/Green Tea (Two times)Office # 1, 5th Floor, Gold Mark Plaza, Asghar Mall Rd, Asghar Mall Scheme, Rawalpindi, Punjab 46000Special Note: This job is not for fresh candidates.Job Timing:05:30 PM To 02:30 AMJob Type: Full-timeExperience:<ul><li>Patient help desk: 2 years (Preferred)</li></ul>Work Location: In person

Patient Help Desk (Medical Billing)

Meds IT Nexus

Meds Nexus are looking for a Senior. P.H.D Specialist - Who is proficient in Spanish communication skills for our patient help desk department. It's a salary-based role.Responsibilities: Answering inbound patient calls and scheduling appointments. Adding new patients to the system if it does not exist already. Coordinating with doctor&rsquo;s offices in the US regarding office hours, appointments and location changes, etc. Gathering details of patient queries for any results and medications and relaying info to the doctor&rsquo;s office. Handle other duties as needed. Manage customer complaints, provide appropriate solutions and alternatives within the time limits, and ensure resolution. Identify client needs, and respond in a professional, efficient, and courteous manner. Solve queries from patients regarding their medical issues Handling Front Desk (USA) 2 to 3 years of hands-on experience in customer support and any call center experience.Requirements: Minimum bachelor in any domain with excellent English and Spanish communication skills (preferably North American accent) Experience in MS Office (Word, Excel, PP) Knowledge of the US Healthcare industry, 2 to 3 years of hands-on experience in customer support Available to work during US working hours If you are interested in this exciting opportunity and meet the requirements above, please send your resume and a cover letter to hr@medsnexus.com by 30th April 2023. We will be conducting interviews on a rolling basis and aim to decide within a week.Job Rewards and Benefits<ul><li>Paid Leaves</li><li>Lucrative Monthly Bonuses (TBD)</li><li>HR Bonus</li><li>Inflation Bonus</li><li>Promotion</li><li>Increments</li><li>Medical (TBD)</li><li>Employee Equity Funds Program (EEFP)</li><li>Saturday and Sunday Off</li><li>Transportation allowances only for female staff</li><li>Complementary Food (Dinner) &amp; Tea/Green Tea (Two times)</li></ul>Office # 1, 5th Floor, Gold Mark Plaza, Asghar Mall Rd, Asghar Mall Scheme, Rawalpindi, Punjab 46000Special Note: This job is not for fresh candidates.Job Timing: 05:30 PM To 02:30 AMJob Types: Full-time, Contract Contract length: 36 monthsAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Bilingual Senior. P.H.D Specialist (Spanish): 2 years (Preferred)</li></ul>Language:<ul><li>Spanish (Preferred)</li></ul>Work Location: In person

Senior PHD Specialist

Lenslo.com

Medical and Dental Solutions, Inc. is a growing healthcare solutions company providing revenue cycle management and practice support services for clinics and healthcare providers. We combine skilled professionals, structured processes, and modern technology to help practices operate efficiently. As we expand our dental support team, we are looking for confident and highly professional individuals to join us.We are seeking a Dental Front Desk / Virtual Assistant to support US-based dental practices. This role requires exceptional English communication skills, a professional tone and accent, and the ability to handle patient interactions with confidence and clarity. The ideal candidate will have prior experience working with a medical clinic or private practice and understand the importance of professionalism in patient communication.Key Responsibilities<ul><li>Answer incoming patient calls and respond to inquiries professionally</li><li>Schedule, confirm, and reschedule appointments</li><li>Communicate treatment plans and follow up with patients</li><li>Verify insurance eligibility and benefits</li><li>Maintain accurate patient records and documentation</li><li>Coordinate with billing teams regarding insurance and payment matters</li><li>Send reminders and follow up on missed appointments</li><li>Handle email communication with patients and clinic staff</li><li>Maintain a positive and professional tone in all interactions</li></ul>Required Skills &amp; Qualifications<ul><li>Female candidate required</li><li>Minimum 1 year of experience working with a medical clinic or private practice</li><li>Exceptional written and spoken English skills</li><li>Clear, confident communication style with a professional accent</li><li>Strong interpersonal skills and patient-focused approach</li><li>Ability to multitask and stay organized in a fast-paced environment</li><li>Bachelor&rsquo;s degree is preferred</li><li>Basic understanding of insurance verification and scheduling systems</li><li>Strong computer literacy and attention to detail</li></ul>Work Schedule<ul><li>Timings: 6:00 PM &ndash; 3:00 AM, Monday to Friday</li><li>Location: Rawalpindi (on-site only)</li><li>Employment Type: Full-time</li></ul>Pay: Rs50,000.00 - Rs95,000.00 per monthExperience:<ul><li>Call Handling: 1 year (Required)</li></ul>Work Location: In person

Dental Virtual Assistant

3D Lifestyle

Job DescriptionAbout the Company:3D Lifestyle Ltd. is the Largest Medical Aesthetic Center. 3D Lifestyle Ltd. a UK based brand and an International Company affiliated with 3D Lipo. 3D Lifestyle Ltd. provides different Non Surgical Treatments like Laser Hair Removal, Body Contouring, Tattoo Removing, Hydra Facial, Collagen facial, Skin Rejuvenation, PRP, Chemical peels, Anti Aging Procedures etc.Our Organizational Culture : 3D Lifestyle is a workplace where our employees are engaged and they work together on all work related projects and help where necessary. Our employees are knitted together, not separated. We embrace new ideas by our employees . We truly believe that a positive culture comes from being mindful, and respecting your coworkers, and being empathetic and that's our core belief. Hence, 3D lifestyle is definitely a workplace where there will be a smile on your face &amp; laughter as when you are at your desk, or walking down the hallway or the moment when you stepped into the office. You hear people having conversations and having a good time in the midst of high stress level with intense focus.3D lifestyle is in a hunt for a suitable candidate for the position &quot;Center Managers/ Front Desk Managers&quot;Education :B.com, BSc, BBA, M.Com, or 2 years associate degree or any other relevant degree.(Must be a graduate)Requirements &amp; Skills:<ul><li>Well groomed &amp; Confident personality</li><li>Excellent Communication Skills</li><li>MS Office (Excel, word)</li><li>Computer Literate</li><li>Proactive personality</li></ul>Experience :Minimum 1 year of experience in a call center or in any other customer service is mandatory for this position.Responsibilities:<ul><li>Greeting &amp; welcoming customers</li><li>Dealing with inquiries, complaints and emergencies</li><li>Undertaking administrative &amp; operational tasks acting as a central manager for the branch of the company</li><li>Keeping customer, statistical and financial records</li><li>Coordination with doctors in terms of setting appointments, consultations, follow up calls and reminder calls</li><li>Supervise and monitor the admin and janitorial staff</li><li>Cash handling</li></ul>Gender: Male &amp; Female both are eligible to apply. Females are highly encouraged to apply.Location: I8, Islamabad Job Types: Full-time, ContractPay: From Rs40,000.00 per monthWork Location: In person

Center Manager - I8

MotionCue

Empire Fitness is a premium fitness studio built around strength, discipline, and lifestyle. We&rsquo;re looking for a Receptionist who will be the face of our gym by welcoming members with confidence, professionalism, and positive energy.If you&rsquo;re organized, friendly, and enjoy being at the center of a fast-paced environment, we&rsquo;d love to meet you.What You&rsquo;ll Do<ul><li>Greet members and visitors warmly, ensuring a positive and professional first impression at all times</li><li>Manage member check-ins, membership sign-ups, and renewals accurately and efficiently</li><li>Answer phone calls, messages, and in-person inquiries regarding classes, schedules, services, and membership plans</li><li>Upsell training programs, memberships, and relevant gym services when appropriate</li><li>Assist in promoting ongoing offers, packages, and campaigns at the front desk</li><li>Process payments, issue receipts, and address basic billing questions or concerns</li><li>Maintain accurate records of memberships, payments, and daily front desk activity</li><li>Maintain cleanliness and organization at the reception area and shared gym spaces</li><li>Ensure front desk materials, forms, and displays are well-stocked and presentable</li><li>Coordinate with trainers, management, and staff regarding schedules, client needs, and operational updates</li><li>Escalate member concerns or issues to management in a timely and professional manner</li><li>Represent the gym professionally and ethically at all times, both on and off the premises</li><li>Maintain a neat and well-groomed appearance and wear designated staff attire during working hours</li><li>Attend all mandatory staff meetings and training sessions</li></ul>What We&rsquo;re Looking For<ul><li>Previous experience in reception, customer service, or front desk roles</li><li>Strong communication skills and a polished appearance</li><li>Confident, friendly, and approachable personality</li><li>Basic computer skills and ability to manage scheduling systems</li><li>Punctual, reliable, and detail-oriented</li></ul>Why Join Empire Fitness<ul><li>Attractive base pay + upselling commission</li><li>High-end gym setting with a loyal and growing client base</li><li>Space to grow your personal brand as a trainer</li><li>A driven, supportive team culture</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>Please post your Instagram or any other social media handle </li></ul>Experience:<ul><li>receptionist: 3 years (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Required)</li></ul>Work Location: In person

Female Receptionist for Empire Fitness Gym

Twin city diagnostic

Duty Timing: 12 Hours Shift &ndash; 9:30 AM to 9:30 PMJob Description: Twin City Diagnostics is looking for a responsible and well-mannered Receptionist to manage front desk operations and assist patients in a professional manner. The candidate will be the first point of contact for patients and visitors, ensuring smooth communication and efficient service.Key Responsibilities:<ul><li>Welcome and guide patients and visitors at the reception desk</li><li>Register patients and maintain accurate records</li><li>Handle phone calls and provide information about diagnostic services</li><li>Schedule appointments for MRI, CT Scan, X-Ray, and other services</li><li>Manage billing receipts and basic cash handling if required</li><li>Coordinate with doctors, technicians, and other staff</li><li>Maintain a clean and organized reception area</li><li>Assist in administrative tasks when required</li></ul>Requirements:<ul><li>Good communication and interpersonal skills</li><li>Basic computer knowledge</li><li>Ability to handle patients politely and professionally</li><li>Responsible, punctual, and hardworking</li><li>Previous reception or customer service experience will be preferred</li></ul>Benefits:<ul><li>Full-time permanent position</li><li>Free meals (2 times daily)</li><li>Free accommodation if required</li></ul>Work Location: Twin City DiagnosticsPay: From Rs25,000.00 per monthWork Location: In person

Receptionist

Explore 55+ Patient help desk in Rawalpindi this March. Find roles across top companies and apply now to boost your career.