[ito] (gsd) workday specialist - payroll module (bangkok/indian/malaysia-based, relocation provided)

[ito] (gsd) workday specialist - payroll module (bangkok/indian/malaysia-based, relocation provided) Jobs in Alexandria

human resources manager Jobs in Alexandria

human resources manager

payroll and personnel  supervisor Jobs in Alexandria

payroll and personnel  supervisor

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procurement/ purchasing specialist

payroll specialist

Fantastic Services

<div>
 
 
 Company Description
 
 
 
 Fantastic Services is a leading provider of commercial cleaning and maintenance solutions, catering to businesses across the UK, Australia, and the USA. With a network of over 530 franchisees and a commitment to customer satisfaction, we deliver tailored services that enhance business operations. Leveraging over &pound;20 million in cutting-edge technology investments, our innovative apps and systems ensure a seamless and efficient customer experience. Certified by ISO, Safe Contractor, and CHAS, we prioritize quality, health, and cost-effective maintenance. Fantastic Services has been featured in prominent outlets such as Forbes, BBC, and Financial Times as a trusted industry leader.
 
 
 
 
 
 
 Role Description
 
 
 
 We are seeking a highly organized and detail-oriented Payroll Specialist for a full-time, on-site role in Alexandria, Egypt. The Payroll Specialist will be responsible for accurately processing employee payroll, managing garnishments, handling payroll taxes, and ensuring compliance with local regulations. The role includes maintaining payroll records, addressing employee payroll inquiries, and collaborating with the finance and HR teams to ensure timely and accurate payroll services. This position plays a critical role in supporting employee satisfaction and contributing to the overall efficiency of the organization.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Proven experience in Payroll Administration and Payroll Processing
 </li>
 <li>
 Fluency in English is a must
 </li>
 <li>
 Strong knowledge of Payroll Services and handling Garnishments
 </li>
 <li>
 Understanding of Payroll Taxes and applicable compliance requirements
 </li>
 <li>
 Proficiency in payroll software and tools
 </li>
 <li>
 Excellent attention to detail and organizational skills
 </li>
 <li>
 Effective communication and problem-solving abilities
 </li>
 <li>
 Full Knowlegde in the egyptian labor law
 </li>
 <li>
 Bachelor's degree in Accounting, Business Administration, or a related field
 </li>
 </ul>
</div>

Payroll Specialist

Agoda

<div>
 
 About Agoda
 
 
 
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 
 
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 
 
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 
 
 
 Get to Know our Team:
 
 
 
 The Global Service Delivery (GSD) team is responsible for Agoda's office infrastructure and staff connectivity. We provide the hardware, software, and access to resources that allow staff to achieve their goals. We operate in 10 different countries, providing 24/7 support to all Agoda employees. Whether in the office, working remotely, or traveling, we enable everyone to stay connected. The GSD team uses state-of-the-art cloud management technologies combined with the best on-site services to manage the latest hardware running Windows, macOS, and Linux.
 
 
 
 Location: This role will be based in Bangkok, Kuala Lumpur or Gurgaon.
 
 
 
 <ul>
 <li>
 Bangkok: Full relocation support will be provided by Agoda.
 </li>
 <li>
 Kuala Lumpur &amp; Gurgaon: Applicants must already be eligible to work locally (citizens or holders of valid work authorization).
 
 
 </li>
 </ul>
 
 The Opportunity:
 
 
 
 As a Workday Payroll Specialist, you will serve as the primary expert ensuring our core Payroll processes operate seamlessly, with a focus on scaling and enhancing the setup in alignment with organizational requirements. While Payroll will be your core area, you will also contribute across other domains and additional HRIS platforms to strengthen our overall People Technology foundation.
 
 
 You&rsquo;ll partner closely with People and IT teams to deliver scalable solutions, optimize existing processes, and explore new ways Workday and other tools can bring value to the organization.
 
 
 If you&rsquo;re someone who enjoys solving complex problems, thrives in a collaborative environment, and is eager to expand your skills beyond Workday, this role will give you the platform to do just that.
 
 
 This role will be based in Bangkok and relocation will be provided.
 
 
 
 In this Role, you'll get to:
 
 
 
 <ul>
 <li>
 Configure, maintain, and support Workday Payroll interfaces/outputs, including functional setup for PECI
 </li>
 <li>
 Partner closely with Payroll stakeholders and vendors to align on requirements, mapping, cutoffs, exception handling, and ongoing operational improvements
 </li>
 <li>
 Build and maintain Workday payroll reporting (Advanced Reports, Calculated Fields, dashboards)
 </li>
 <li>
 Support Workday-side troubleshooting during payroll cycles, including investigating data issues, supporting file generation/extract issues, and collaborating on root-cause analysis with integration/vendor teams
 </li>
 <li>
 Own documentation and enablement for Workday payroll processes, including control checklists, mapping notes, SOPs, and knowledge transfer to strengthen team resiliency.
 </li>
 <li>
 Stay current on Workday releases and recommend enhancements/automation to reduce payroll cycle time, defects, and manual effort on the Workday side
 
 
 </li>
 </ul>
 
 What you'll Need to Succeed:
 
 
 
 <ul>
 <li>
 4 - 6 years of hands-on Workday experience, with at least 2&ndash;3 years supporting payroll-related Workday delivery and third-party payroll providers
 </li>
 <li>
 Hands-on experience with Workday PECI and/or EPI (per your environment): managing extracts/outputs, effective-dated events, filters, timing, and operational support
 </li>
 <li>
 Strong proficiency in Workday reporting for payroll (Advanced Reporting, Calculated Fields), creating reliable outputs for readiness checks, reconciliation support, and audit needs
 </li>
 <li>
 Solid understanding of payroll input drivers in Workday (HCM/Comp/Time/Absence impacts), especially effective dating, retroactivity implications, and data integrity
 </li>
 <li>
 Working knowledge of Workday Security and handling sensitive payroll-related data with appropriate controls
 </li>
 <li>
 Strong analytical and problem-solving skills: data tracing, root-cause analysis, and clear communication of findings/impacts to Payroll stakeholders
 </li>
 <li>
 Strong collaboration skills and stakeholder management; comfortable operating as the Workday owner while partnering tightly with Payroll and vendors
 
 
 </li>
 </ul>
 
 It's Great if you have:
 
 
 
 <ul>
 <li>
 Understanding of how Workday data typically feeds into downstream systems (payroll providers like Cloudpay/ADP) and what validations/cutoffs are commonly required
 </li>
 <li>
 Familiarity with integration/support practices: monitoring, scheduling, secure file transfer coordination, incident management, and change control.
 </li>
 <li>
 Experience supporting multi-country payroll inputs from Workday (global complexity, localization considerations.
 </li>
 <li>
 Experience in payroll-related testing: UAT support, regression support for Workday changes, parallel run support (Workday outputs and validation reports)
 
 
 </li>
 </ul>
 
 What you'll get:
 
 
 
 <ul>
 <li>
 Medical, dental, mental health support line, annual leave, travel discounts, sick days, and the AgodaChoice flexible spending benefit
 </li>
 <li>
 Provident fund benefits, and life insurance
 </li>
 <li>
 Flexibility to help you work in the way that's best for you with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options.
 </li>
 <li>
 Unlimited online learning access, several in-person development programs for each stage of your career, and career paths for management and individual contributors
 </li>
 <li>
 The chance to live in Bangkok, one of the best cities in Southeast Asia and a central hub for travel. Within 3 hours you can hit any of the most popular countries like Vietnam, Singapore, Laos, Malaysia, and Hong Kong, just to name a few.
 </li>
 <li>
 A generous relocation package to help you get here comfortably.
 
 
 </li>
 </ul>
 #telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5
 
 
 Please review our Hiring Process Guidelines before your interview &mdash; click here to learn how interviewing at Agoda works.
 
 
 
 Discover More About Working At Agoda
 
 
 
 <ul>
 <li>
 Agoda Careers https://careersatagoda.com
 </li>
 <li>
 Facebook https://www.facebook.com/agodacareers/
 </li>
 <li>
 LinkedIn https://www.linkedin.com/company/agoda
 </li>
 <li>
 YouTube https://www.youtube.com/agodalife
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 
 
 
 Disclaimer
 
 
 
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
 
 
</div>

[ITO] (GSD) Workday Specialist - Payroll Module (Bangkok/Indian/Malaysia-based, relocation provided)

Magnet

<div>
 
 
 Employer Overview
 
 
 
 A leading agricultural and export company, specializing in cultivating and exporting high-quality fresh produce, including potatoes and citrus. The organization operates its own farms, ensuring full control over the production process&mdash;from soil preparation to post-harvest handling&mdash;while maintaining world-class quality standards through continuous improvement and certified operational procedures.
 
 
 
 
 
 
 Job Summary
 
 
 
 The
 
 Payroll &amp; Personnel Supervisor
 
 is responsible for overseeing payroll operations and personnel administration to ensure accurate employee compensation, compliance with labor laws, and efficient workforce record management. The role supports HR operations by maintaining employee data integrity, managing attendance and payroll cycles, and ensuring adherence to company policies and statutory requirements.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Supervise and manage monthly payroll processing, ensuring accuracy and on-time payment.
 </li>
 <li>
 Review attendance, overtime, leaves, and deductions in line with company policies.
 </li>
 <li>
 Ensure compliance with labor law, social insurance, and tax regulations.
 </li>
 <li>
 Maintain and control employee personnel files and HR records in accordance with legal requirements.
 </li>
 <li>
 Handle employee onboarding and offboarding documentation (contracts, forms, clearances).
 </li>
 <li>
 Coordinate with finance and HR departments regarding payroll and headcount reports.
 </li>
 <li>
 Respond to employee payroll and personnel inquiries professionally and promptly.
 </li>
 <li>
 Prepare periodic payroll, manpower, and personnel reports for management review.
 </li>
 <li>
 Support audits by providing payroll and employee documentation when required.
 </li>
 <li>
 Monitor changes in payroll legislation and recommend necessary system or policy updates.
 </li>
 </ul>
 
 
 
 
 
 Minimum Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Accounting, Human Resources, or a related field.
 </li>
 <li>
 5&ndash;7 years of experience in payroll and personnel administration, with supervisory exposure preferred.
 </li>
 <li>
 Strong knowledge of labor law, social insurance, and payroll compliance.
 </li>
 <li>
 Hands-on experience with payroll systems and attendance management.
 </li>
 <li>
 High attention to detail, confidentiality, and accuracy.
 </li>
 <li>
 Strong communication and coordination skills.
 </li>
 <li>
 Experience in agriculture, FMCG, or manufacturing sectors is a plus.
 </li>
 </ul>
 
 
</div>

Payroll and Personnel  Supervisor

<div>
 
 About Agoda
 
 
 
 At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
 
 
 Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
 
 
 No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you&rsquo;re ready to begin your best journey and help build travel for the world, join us.
 
 
 
 Get to Know our Team:
 
 
 
 The Global Service Delivery (GSD) team is responsible for Agoda's office infrastructure and staff connectivity. We provide the hardware, software, and access to resources that allows staff to achieve their goals. We operate in 10 different countries, providing 24/7 support to all Agoda employees. Whether in the office, working remotely, or traveling, we enable everyone to stay connected. The GSD team uses state-of-the-art cloud management technologies combined with the best of on-site services to manage the latest hardware running Windows, macOS, and Linux.
 
 
 
 Location: This role will be based in Bangkok, Kuala Lumpur or Gurgaon.
 
 
 
 <ul>
 <li>
 Bangkok: Full relocation support will be provided by Agoda.
 </li>
 <li>
 Kuala Lumpur &amp; Gurgaon: Applicants must already be eligible to work locally (citizens or holders of valid work authorization).
 
 
 </li>
 </ul>
 
 The Opportunity:
 
 
 
 As a Workday Specialist - Benefits, you&rsquo;ll be the go-to expert ensuring our Workday platform runs seamlessly and continues to evolve with the business. You&rsquo;ll take the lead on all things Benefits, while also strengthening our foundation across HCM, Security, and Reporting.
 
 
 This is an exciting opportunity for someone who loves diving deep into system design and data but also enjoys seeing the bigger picture - how technology can simplify work, enhance employee experience, and drive better decisions. You&rsquo;ll partner closely with People and IT teams to deliver scalable solutions, optimize existing processes, and explore new ways Workday and other tools can bring value to the organization.
 
 
 If you&rsquo;re someone who enjoys solving complex problems, thrives in a collaborative environment, and is eager to expand your skills beyond Workday, this role will give you the platform to do just that.
 
 
 
 This role will be based in Bangkok and relocation will be provided.
 
 
 
 
 In this Role, you'll get to:
 
 
 
 <ul>
 <li>
 Serve as the Workday Benefits Specialist, leading the design, configuration, and maintenance of core benefits processes, eligibility rules, plans, and programs.
 </li>
 <li>
 Partner closely with cross-functional teams to translate business requirements into scalable Workday solutions that enhance employee experience.
 </li>
 <li>
 Participate in testing cycles, release readiness activities, and continuous improvement initiatives to maximize Workday capabilities.
 </li>
 <li>
 Own and manage reporting, calculated fields, and security configurations related to Benefits, ensuring data integrity and appropriate access levels.
 </li>
 <li>
 Gain opportunities to work across other Workday domains and internal tools, expanding expertise based on project needs and personal interests.
 </li>
 <li>
 Stay informed on new Workday releases and people technology trends, identifying opportunities for enhancement and automation.
 </li>
 <li>
 Explore and contribute to other internal tools and technologies beyond Workday, expanding your technical footprint within the People Technology ecosystem.
 
 
 </li>
 </ul>
 
 What you'll Need to Succeed:
 
 
 
 <ul>
 <li>
 4 - 6 years of hands-on Workday experience, with at least 2&ndash;3 years focused on Benefits configuration and reporting
 </li>
 <li>
 Deep expertise in Core Benefits setup including eligibility rules, enrollment events, and integrations with benefit providers.
 </li>
 <li>
 Strong proficiency in Advanced Reporting and Calculated Fields, with the ability to build complex, cross-domain reports.
 </li>
 <li>
 Solid understanding of HCM fundamentals, covering both business processes (Hire, Change Job, Termination) and configuration concepts (condition rules, orgs, hierarchies, custom objects)
 </li>
 <li>
 Working knowledge of Workday Security, including constrained/unconstrained roles and segmented security
 </li>
 <li>
 Proven analytical and problem-solving skills, with an eye for process efficiency and data integrity.
 </li>
 <li>
 Excellent communication and collaboration skills, with the ability to influence stakeholders and translate business needs into system design.
 </li>
 <li>
 Bachelor&rsquo;s degree in HR, IT, Business Systems, or a related field, or equivalent practical experience.
 
 
 </li>
 </ul>
 
 It's Great if you have:
 
 
 
 <ul>
 <li>
 Experience with Workday Open Enrollment or global benefits rollouts
 </li>
 <li>
 Exposure to Workday integrations (EIBs) related to benefits or payroll.
 </li>
 <li>
 Experience working in an international or fast-paced environment.
 </li>
 <li>
 Workday certification(s) in HCM or Benefits
 </li>
 <li>
 Interest in expanding knowledge beyond Workday into other people technology platforms and tools.
 
 
 </li>
 </ul>
 
 What you'll get:
 
 
 
 <ul>
 <li>
 Medical, dental, mental health support line, annual leave, travel discounts, sick days, and the AgodaChoice flexible spending benefit
 </li>
 <li>
 Provident fund benefits, and life insurance
 </li>
 <li>
 Flexibility to help you work in the way that's best for you with a work from home allowance, 30-day work from anywhere benefit, and hybrid working options.
 </li>
 <li>
 Unlimited online learning access, several in-person development programs for each stage of your career, and career paths for management and individual contributors
 </li>
 <li>
 The chance to live in Bangkok, one of the best cities in Southeast Asia and a central hub for travel. Within 3 hours you can hit any of the most popular countries like Vietnam, Singapore, Laos, Malaysia, and Hong Kong, just to name a few.
 </li>
 <li>
 A generous relocation package to help you get here comfortably.
 
 
 </li>
 </ul>
 #telaviv #jerusalem #IT #ENG #4 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #venice #florence #naples #turin #palermo #bologna #tokyo #osaka #kualalumpur #malta #amsterdam #oslo #manila #warsaw #krakow #doha #alrayyan #riyadh #jeddah #mecca #medina #singapore #seoul #barcelona #madrid #stockholm #zurich #taipei #tainan #taichung #kaohsiung #bangkok #Phuket #istanbul #london #manchester #edinburgh #hcmc #hanoi #lodz #wroclaw #poznan #katowice #rio #salvador #newdelhi #bangalore #bandung #yokohama #nagoya #okinawa #fukuoka #jerusalem #IT #4 #newdelhi #Pune #Hyderabad #Bangalore #Mumbai #Bengaluru #Chennai #Kolkata #Lucknow #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #sydney #melbourne #perth #toronto #vancouver #montreal #shanghai #beijing #shenzhen #prague #Brno #Ostrava #cairo #alexandria #giza #estonia #paris #berlin #munich #hamburg #stuttgart #cologne #frankfurt #hongkong #budapest #jakarta #bali #dublin #telaviv #milan #rome #tokyo #osaka #kualalumpur #amsterdam #oslo #manila #warsaw #krakow #bucharest #moscow #saintpetersburg #capetown #johannesburg #seoul #barcelona #madrid #stockholm #zurich #taipei #bangkok #Phuket #istanbul #london #manchester #edinburgh #kiev #hcmc #hanoi #wroclaw #poznan #katowice #rio #salvador #IT #4 #5
 
 
 Please review our Hiring Process Guidelines before your interview &mdash; click here to learn how interviewing at Agoda works.
 
 
 
 Discover More About Working At Agoda
 
 
 
 <ul>
 <li>
 Agoda Careers https://careersatagoda.com
 </li>
 <li>
 Facebook https://www.facebook.com/agodacareers/
 </li>
 <li>
 LinkedIn https://www.linkedin.com/company/agoda
 </li>
 <li>
 YouTube https://www.youtube.com/agodalife
 
 
 </li>
 </ul>
 
 Equal Opportunity Employer
 
 
 
 At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person&rsquo;s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
 
 
 
 Disclaimer
 
 
 
 We do not accept any terms or conditions, nor do we recognize any agency&rsquo;s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
 
 
</div>

[ITO] (GSD) Workday Functional Specialist (Benefits Module, Bangkok/Indian/Malaysia-based, relocation provided)

Creative pack international SPC

The HR Manager will lead the HR department&rsquo;s daily operations, including recruiting, administering pay, benefits, and leave, and enforcing company policies and practices. This role is critical for maintaining a productive, compliant, and positive work culture as the company scales.Key Responsibilities<ul><li>Recruitment &amp; Talent Management: Manage the full recruitment life cycle (job postings, interviewing, and hiring). Coordinate with department heads to identify staffing needs.</li><li>Employee Relations: Serve as a point of contact for employee concerns and mediate workplace disputes to maintain a high level of morale.</li><li>Onboarding &amp; Training: Lead the orientation process for new hires and identify professional development opportunities for existing staff.</li><li>Compliance &amp; Policy: Ensure all HR activities comply with local labor laws. Maintain and update the Employee Handbook and company policies.</li><li>Compensation &amp; Benefits: Oversee payroll processing and manage employee benefit programs (insurance, leave, and bonuses).</li><li>Performance Tracking: Implement and monitor performance evaluation systems to ensure employees meet their KPIs.</li></ul>Job Type: Full-timePay: E&pound;18,000.00 - E&pound;20,000.00 per monthWork Location: In person

Human Resources Manager

Misr Technology Services

<div>
 
 Helpdesk Specialist
 
 provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them.
 
 
 An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Serve as the first point of contact for end users seeking technical assistance over the phone, ticketing system, and emails
 </li>
 <li>
 Perform remote troubleshooting through diagnostic techniques and pertinent questions
 </li>
 <li>
 Experience in supporting end users on a corporate network; specifically support involving Switches, Subnets, Routers, VLANs, DNS, Network Shares, Network Storage, File/Print services, Directory Services, Etc. is preferred
 </li>
 <li>
 Determine the best solution based on the issue and details provided by end users
 </li>
 <li>
 Walk the customer through the problem-solving process
 </li>
 <li>
 Direct unresolved issues to the next level of support personnel
 </li>
 <li>
 Provide accurate information on IT products or services
 </li>
 <li>
 Record events and problems and their resolution in logs
 </li>
 <li>
 Follow-up and update end user&rsquo;s status and information
 </li>
 <li>
 Pass on any feedback or suggestions by customers to the appropriate internal team
 </li>
 <li>
 Identify and suggest possible improvements in procedures
 </li>
 <li>
 Manage PC setup and deployment for new employees using standard hardware, images and software
 </li>
 <li>
 Perform timely workstation hardware and software upgrades as required
 </li>
 <li>
 Diagnosing and solving hardware/software faults
 </li>
 <li>
 Managing and troubleshooting any end-user equipment printers, scanners and VC
 </li>
 <li>
 Responsible to track assets and document the details
 </li>
 <li>
 Follows and implements the company&rsquo;s data security rules
 
 
 </li>
 </ul>
 
 Requirements And Qualifications
 
 
 
 <ul>
 <li>
 BSc/BA in IT, Computer Science or relevant field or equivalent years of hands-on experience
 </li>
 <li>
 Years of experience at least 3 years
 </li>
 <li>
 Above average knowledge of networking protocols, especially TCP/IP
 </li>
 <li>
 Proven experience as a help desk specialist or other customer support role
 </li>
 <li>
 Tech savvy with working knowledge of office automation products, databases and remote control
 </li>
 <li>
 Good understanding of computer systems, mobile devices and other tech products
 </li>
 <li>
 Good knowledge of Microsoft Excel, Word and PowerPoint
 </li>
 <li>
 Ability to diagnose and resolve basic technical issues
 </li>
 <li>
 Proficiency in English
 </li>
 <li>
 Having a good knowledge of
 </li>
 <li>
 CompTIA A+
 </li>
 <li>
 ITIL Foundation
 </li>
 <li>
 Microsoft Certified Solutions Associate on Windows 10
 </li>
 <li>
 Excellent communication skills at all levels in the company
 </li>
 <li>
 Managing Priorities
 </li>
 <li>
 End user-oriented and cool-tempered
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
 TqkDxjntiF
</div>

IT Helpdesk Specialist - Alex Office

MISR TECHNOLOGY SERVICES

<div>Helpdesk Specialist provides fast and useful technical assistance on computer systems as well as answering queries on basic technical issues and offer advice to solve them.
An excellent Helpdesk Specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
Responsibilities<ul><li>
Serve as the first point of contact for end users seeking technical assistance over the phone, ticketing system, and emails.</li><li>
Perform remote troubleshooting through diagnostic techniques and pertinent questions</li><li>
Experience in supporting end users on a corporate network; specifically support involving Switches, Subnets, Routers, VLANs, DNS, Network Shares, Network Storage, File/Print services, Directory Services, Etc. is preferred.</li><li>
Determine the best solution based on the issue and details provided by end users</li><li>
Walk the customer through the problem-solving process</li><li>
Direct unresolved issues to the next level of support personnel</li><li>
Provide accurate information on IT products or services</li><li>
Record events and problems and their resolution in logs</li><li>
Follow-up and update end user&rsquo;s status and information</li><li>
Pass on any feedback or suggestions by customers to the appropriate internal team</li><li>
Identify and suggest possible improvements in procedures</li><li>
Manage PC setup and deployment for new employees using standard hardware, images and software</li><li>
Perform timely workstation hardware and software upgrades as required</li><li>
Diagnosing and solving hardware/software faults</li><li>
Managing and troubleshooting any end-user equipment printers, scanners and VC</li><li>
Responsible to track assets and document the details</li><li>
Follows and implements the company&rsquo;s data security rules</li></ul>
Requirements and Qualifications
<ul><li>BSc/BA in IT, Computer Science or relevant field or equivalent years of hands-on experience</li><li>
Years of experience at least 3 years</li><li>
Above average knowledge of networking protocols, especially TCP/IP.</li><li>
Proven experience as a help desk specialist or other customer support role</li><li>
Tech savvy with working knowledge of office automation products, databases and remote control</li><li>
Good understanding of computer systems, mobile devices and other tech products</li><li>
Good knowledge of Microsoft Excel, Word and PowerPoint</li><li>
Ability to diagnose and resolve basic technical issues</li><li>
Proficiency in English</li><li>
Having a good knowledge of</li><li>
CompTIA A+</li><li>
ITIL Foundation.</li><li>
Microsoft Certified Solutions Associate on Windows 10.</li><li>
Excellent communication skills at all levels in the company</li><li>
Managing Priorities</li><li>
End user-oriented and cool-tempered</li></ul>
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