certified pharmacy technician

medication technician Jobs in San Francisco United States

medication technician

patient service representative / certified phlebotomy technician Jobs in San Francisco United States

pharmacy expert Jobs in San Francisco United States

pharmacy expert

pharmacy technician / pharm tech apprenticeship Jobs in San Francisco United States

pharmacy typist

Walgreens

<div>Customer Experience<ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>
Develops strong relationships with most valuable customers.</li></ul>
Operations<ul><li>
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.</li><li>
Recommends items for sale to customer and recommends trade-up and/or companion items. Assists with OTC products, and takes customer to aisle when possible.</li><li>
Operates pharmacy systems to obtain patient prescription status.</li><li>
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.</li><li>
Implements Company asset protection procedures to identify and minimize profit loss.</li></ul>
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).<ul><li>
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
</li><li>Has working knowledge of store systems and store equipment.</li><li>
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
</li><li>Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>
Completes special assignments and other tasks as assigned.
</li></ul>Training &amp; Personal Development<ul><li>
Attends training and completes PPLs requested by Manager or assigned by corporate.</li></ul> 

Basic Qualifications 
<ul><li>
Must be fluent in reading, writing, and speaking English.</li><li>
Requires willingness to work flexible schedule, including evenings and weekend hours.</li></ul> 

Preferred Qualifications 
<ul><li>
Prefer six months of experience in a retail environment.
</li><li>Prefer to have prior work experience with Walgreens.</li></ul><div>
We will consider employment of qualified applicants with arrest and conviction records. 
</div><div>An Equal Opportunity Employer, including disability/veterans. 
</div><div>The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits</div> 

Salary Range: $20.18 - $20.18 / Hourly</div>

Pharmacy Typist

<div>Our pharmacy technician positions have undergone an exciting transformation, moving from a transaction-based environment to a much more patient-centric one. As a Walgreens Pharmacy Technician or Pharmacy Technician Apprentice, you'll be front and center &ndash; interacting with our customers and developing strong patient relationships. Pharmacy is the core of our business, and our pharmacy technicians enjoy all the tools and support &ndash; including the latest technology &ndash; to grow their careers and reach their goals. 
 
Walgreens is proud to invest &amp; champion an &ldquo;earn while you learn&rdquo; Pharmacy Technician Training Program recognized by ASHP &amp; Department of Labor. This apprenticeship program gives you an entry point to a career in health care by guiding you in taking steps towards becoming a Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician and helping you maintain the high level of skill required in the pharmacy care industry. Arming you with a nationally recognized, portable credential that will help you advance your career.
 
 
Whether you are new to working in pharmacies or are an experienced Pharmacy Technician Apply Now! Walgreens will train you to use your skills and talents to serve and care for our patients and customers. The courses, learning activities, and resources provided to you in our pharmacy technician training program are designed to give you foundational and advanced knowledge, skills, and on-the-job experiences you need to prepare to become a certified pharmacy technician.
 
<ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>
Models and delivers a distinctive and delightful customer experience.</li></ul>
Customer Experience<ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>
Develops strong relationships with most valuable customers.</li></ul> 

Operations<ul><li>
Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>
May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li><li>
Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>
Completes special assignments and other tasks as assigned.</li></ul> 

Training &amp; Personal Development<ul><li>
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li><li>
Attends training requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul> 

Basic Qualifications 
<ul><li>
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>
Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul> 

Preferred Qualifications 
<ul><li>
Prefer six months of experience in a retail environment.</li><li>
Prefer to have prior work experience with Walgreens.</li><li>
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li><li>
Prefer good computer skills.</li><li>
Prefer the knowledge of store inventory control.</li><li>
Prefer PTCB certification.</li></ul>
We will consider employment of qualified applicants with arrest and conviction records. 
 
An Equal Opportunity Employer, including disability/veterans. 
 
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits 
 
Salary Range: $20.75 - $29 / Hourly</div>

Pharmacy Technician / Pharm Tech Apprenticeship

<div><ul><li>In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Assists the pharmacist in the performance of other Pharmacy Department duties in accordance with Company policies and procedures.</li><li>
Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. If PTCB certified, assists with and coaches pharmacy technicians in the operation of pharmacy systems and cashiers in the operation of the pharmacy cash registers.</li><li>
Models and delivers a distinctive and delightful customer experience.</li></ul> 

Customer Experience<ul><li>
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.</li><li>
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).</li><li>
Develops strong relationships with most valuable customers.</li></ul>
Operations 
<ul><li>Under the supervision by the pharmacist, assist in the practice of pharmacy, in accordance with state, federal, and company policy. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.</li><li>
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow.</li><li>
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.</li><li>
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.</li><li>
Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.</li><li>
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.</li><li>
Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager.</li><li>
Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs.</li><li>
May assist pharmacist in administering clinical services including the collection and proper labeling of blood/urine samples from patients and other clinical services as required; assists pharmacy staff in coordination of clinical services, Walgreens healthcare clinics and external providers.</li><li>
Assists Pharmacy Manager and Staff Pharmacist in developing and maintaining good relationships with the local medical community, including physicians, nurses, and other health care providers, by medical provider detailing and outreach to health groups, retirement homes, nursing homes, and other forums for enhancing growth opportunities.</li><li>
Assists with exterior and interior maintenance by ensuring the Pharmacy Department is stocked with adequate supplies, clean, neat and orderly in condition and appearance.</li><li>
Complies with all company policies and procedures; maintains respectful relationships with coworkers.</li><li>
Completes special assignments and other tasks as assigned.</li></ul>
Training &amp; Personal Development<ul><li>
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Otherwise, earns PTCB certification as condition of promotion to senior technician.</li><li>
Attends training and completes PPLs requested by Manager and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.</li></ul> 

Basic Qualifications 
<ul><li>
Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)</li><li>
Requires willingness to work flexible schedule, including evening and weekend hours.</li></ul> 

Preferred Qualifications 
<ul><li>
Prefer six months of experience in a retail environment.</li><li>
Prefer to have prior work experience with Walgreens.</li><li>
Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications.</li><li>
Prefer good computer skills.</li><li>
Prefer the knowledge of store inventory control.</li><li>
Prefer PTCB certification.</li></ul>
We will consider employment of qualified applicants with arrest and conviction records. 
 
An Equal Opportunity Employer, including disability/veterans. 
 
The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits 
Salary Range: $21.75 - $29 / Hourly</div>

Certified Pharmacy Technician

Phil, Inc.

<div>Company Overview
Founded in 2015, PHIL is a Series D health-tech startup that is building a platform that interfaces between doctors, pharmacies, and patients to streamline the process of patients receiving prescriptions. This is a complex, archaic industry, and we've set out to change that.
PHIL's B2B2C platform provides an end-to-end prescription management and delivery service. Our robust platform connects patients, prescribers, pharmacies, and manufacturers, enabling easy and affordable access to medicine.
Through its digital stakeholder experiences, patient access services, market access solutions, and distribution models, pharma manufacturers can deliver affordable and timely therapy access to patients, resulting in more patients staying on their treatment plans longer. Consequently, pharma manufacturers are enabled for more innovation.
The team at PHIL is a group of like-minded individuals from varying backgrounds, passionate about creating a new and innovative healthcare platform that is focused on patient experience and overall human wellbeing. Ready to join our team of mission-driven, analytical, and passionate people? Keep reading!
Position Overview
At PHIL, our Clinical Support Associates serve as the first line of contact for provider offices, partner pharmacies, and payers&mdash;helping ensure patients receive timely, accurate support throughout the prescription process. This entry-level role operates in a high-volume, fast-paced pharmacy call center environment, where associates manage approximately 40&ndash;60 inquiries per day.
In this fully remote position, you will handle inbound calls, conduct outbound outreach to healthcare companies, insurance providers, and partner pharmacies, and provide real-time status updates to healthcare providers via phone and email. Responsibilities include supporting prescription processing workflows, assisting with prior authorizations, processing orders, and maintaining clear communication across stakeholders.
You&rsquo;ll receive structured training, hands-on team support, and clear development pathways to build foundational knowledge in pharmacy operations and benefits coordination&mdash;growing into more complex responsibilities over time. Additionally, the team has opportunities to pilot new outreach initiatives as business needs evolve, offering exposure to process improvement and cross-functional collaboration.
Responsibilities<ul><li>
Respond to inbound inquiries from providers, medical office staff, and payers by phone, email, and internal messaging</li><li>
Support providers with real-time order status updates, prescription processing steps, and plan-specific requirements</li><li>
Triage escalations and resolve urgent or complex order-level issues efficiently</li><li>
Clearly communicate program requirements, expected copays, and processing timelines</li><li>
Coordinate with internal partners and external pharmacy networks to remove order bottlenecks</li><li>
Guide provider teams through billing issues, prior authorizations, tier exceptions, and appeals</li><li>
Use professionalism, de-escalation and active listening skills to manage provider frustrations and keep communication productive</li><li>
Log updates across internal systems accurately and on time</li><li>
Identify common workflow issues and share insights to improve team processes</li><li>
Superb written documentation of services provided in all cross-functional systems</li></ul>
Required Qualifications<ul><li>
Active Board of Pharmacy license in the State of Residency.
</li><li>Active Pharmacy Technician Certification Board (PTCB) certification</li><li>
Minimum 2 years of pharmacy technician experience and use of proprietary software to process prescriptions</li><li>
Strong understanding of pharmacy claims processes and coverage workflows</li><li>
Skilled in managing multiple digital platforms and navigating cross-system tasks</li><li>
Clear and professional verbal and written communication skills</li><li>
Ability to provide excellent customer service via inbound communication (calls and emails)</li><li>
Willingness and ability to learn operational workflows to quickly determine root cause</li><li>
Collaborative mindset with willingness to take guidance and feedback</li></ul>
Benefits:<ul><li>
Ground floor opportunity with one of the fastest-growing startups in health-tech</li><li>
Competitive compensation (commensurate with experience)</li><li>
Full benefits (medical, dental, vision)</li><li>
401(k)</li></ul></div>

Clinical Support Specialist Tier 1

SmithRx

<div>
 
 Who We Are:
 
 
 
 SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.
 
 
 We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:
 
 
 <ul>
 <li>
 
 Integrity:
 
 Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
 </li>
 <li>
 
 Courage:
 
 We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward&mdash;always.
 </li>
 <li>
 
 Together:
 
 The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.
 
 
 </li>
 </ul>
 
 Job Summary:
 
 
 
 The engineering team at SmithRx is developing a next-generation pharmacy benefits management (PBM) platform that is changing how companies administer and manage pharmacy benefits. Our unified technology platform provides real-time, actionable insights that drive cost savings, power clinical services, and result in a brilliant customer experience. A unified technology platform of this caliber does not exist elsewhere in the pharmacy benefit ecosystem to programmatically solve widespread deficiencies. The result is a PBM delivering unmatched service quality and operational efficiencies that exceed all industry standards.
 
 
 This role is part of the Drug Access team within the Application Engineering organization, which owns and operates our backend data for managing first-party (1P) and third-party (3P) drug data. You will play a key role in the entire engineering lifecycle&mdash;from coding and build to testing and maintaining our SmithRx product suite. You will contribute to best practices, coding standards. We need our engineers to be versatile and driven, display leadership and ownership qualities, and be enthusiastic about taking on new challenges across the full-stack as we continue to push technology forward.
 
 
 
 What you will do:
 
 
 
 <ul>
 <li>
 Full-Stack Development: Focus on our back-end and front-end codebase to develop and maintain SmithRx product features using Golang, GraphQL, SQL, React, JavaScript/TypeScript, Node, and Java.
 </li>
 <li>
 Collaborate: Work with technical leads to understand functional and technical requirements to produce high-quality, scalable software.
 </li>
 <li>
 Learn and Apply Best Practices: Study and apply software development best practices, design patterns, and modern tools across every project.
 </li>
 <li>
 Extend the Platform: Leverage frameworks such as GraphQL, React, and GORM to expand the capabilities of our platform.
 </li>
 <li>
 Cloud Infrastructure: Learn to effectively use AWS technologies at production scale, including Lambda and Fargate, to handle various job types and batch processing.
 </li>
 <li>
 Quality Assurance: Ensure code is fully tested end-to-end, maintains high code coverage, and that all features are thoroughly documented.
 </li>
 <li>
 Production Support: Quickly learn to troubleshoot production issues by performing triage, assessing impact, executing mitigation plans, and performing root cause analysis to prevent recurrence.
 </li>
 <li>
 Culture of Learning: Contribute to a collaborative culture through code reviews and the exploration of new technologies.
 </li>
 <li>
 AI Innovation: Actively seek out and share new AI tools and technologies to improve software delivery speed and quality.
 
 
 </li>
 </ul>
 
 What you will bring to SmithRx:
 
 
 
 <ul>
 <li>
 Education: BS in Computer Science or a related field.
 </li>
 <li>
 Experience: Recent college graduate or less than 2 years of professional software engineering experience.
 </li>
 <li>
 Background: Participation in coding competitions or fully released independent projects is a plus.
 </li>
 <li>
 Technical Expertise: Experience with a compiled language such as Go, Java, C#, or C++ (Go experience is a strong plus).
 </li>
 <li>
 Database Fundamentals: Ability to write effective and efficient queries with relational databases (specifically PostgreSQL), including basic schema design.
 </li>
 <li>
 API Design: A solid grasp of the fundamentals of designing and implementing scalable APIs, along with an understanding of design patterns and testing best practices.
 </li>
 <li>
 Cloud &amp; DevOps: A basic understanding of GraphQL APIs, CI/CD pipelines, AWS, Docker, and Kubernetes.
 </li>
 <li>
 AI Proficiency: Experience using GenAI tools to deliver high-quality, production-ready software is a plus; an understanding of the pitfalls and limitations of AI is a must.
 </li>
 <li>
 Soft Skills: A positive, non-dogmatic, team-first attitude with the flexibility to navigate ambiguity.
 
 
 </li>
 </ul>
 
 What SmithRx Offers You:
 
 
 
 <ul>
 <li>
 Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&amp;D Insurance
 </li>
 <li>
 Flexible Spending Benefits
 </li>
 <li>
 401(k) Retirement Savings Program
 </li>
 <li>
 Short-term and long-term disability
 </li>
 <li>
 Discretionary Paid Time Off
 </li>
 <li>
 Paid Company Holidays
 </li>
 <li>
 Wellness Benefits
 </li>
 <li>
 Commuter Benefits
 </li>
 <li>
 Paid Parental Leave benefits
 </li>
 <li>
 Employee Assistance Program (EAP)
 </li>
 <li>
 Well-stocked kitchen in office locations
 </li>
 <li>
 Professional development and training opportunities
 </li>
 </ul>
</div>

Software Engineer, New Grad (Recent 2025 Grads)

Clarity Pediatrics

<div>
 
 About Clarity Pediatrics
 
 
 
 Clarity Pediatrics is building a new, virtual, evidence-based model for pediatric chronic care,
 
 
 beginning with ADHD. Our mission is to expand into additional chronic conditions&mdash;including
 
 
 asthma, allergies, and obesity&mdash;and deliver affordable, science-backed care to the 1 in 3
 
 
 children living with chronic conditions.
 
 
 
 Position Summary
 
 
 
 The Nurse Care Coordinator (RN) is an integral member of Clarity Pediatrics' interdisciplinary
 
 
 care team, collaborating with physicians, advanced practice providers, psychologists, and
 
 
 therapists. Under the direction of clinical leadership, the Nurse Care Coordinator ensures
 
 
 seamless care delivery for children with chronic conditions by coordinating clinical
 
 
 appointments, providing patient and family education, managing medication authorizations, and serving as a primary point of contact between families, providers, and pharmacies.
 
 
 
 Key Responsibilities
 
 
 
 Care Coordination &amp; Scheduling
 
 
 <ul>
 <li>
 Coordinate, schedule, and reschedule clinical appointments across the care team
 </li>
 <li>
 Manage referrals to specialist and external clinical services
 </li>
 <li>
 Proactively follow up with families to reduce gaps in care and no-show rates
 </li>
 <li>
 Support care transitions and continuity across the interdisciplinary team
 
 
 </li>
 </ul>
 Patient &amp; Family Education
 
 
 <ul>
 <li>
 Provide evidence-based education to families regarding chronic condition management
 </li>
 <li>
 Explain medication regimens, treatment plans, and care goals in accessible language
 </li>
 <li>
 Respond to patient and family inquiries via messaging and phone in a timely manner
 </li>
 <li>
 Support health literacy and empower families to engage actively in their child's care
 
 
 </li>
 </ul>
 Medication Management &amp; Pharmacy Coordination
 
 
 <ul>
 <li>
 Initiate and manage medication prior authorization requests with insurance payers
 </li>
 <li>
 Communicate with pharmacies to resolve dispensing issues and coordinate refills
 </li>
 <li>
 Track authorization status and escalate delays to the appropriate clinical team member
 </li>
 <li>
 Maintain accurate medication records and document all pharmacy communications
 
 
 </li>
 </ul>
 Documentation &amp; Team Collaboration
 
 
 <ul>
 <li>
 Document clinical interactions accurately and in a timely manner across multiple EHR
 
 
 </li>
 </ul>
 and care management platforms
 
 
 <ul>
 <li>
 Participate in interdisciplinary case conferences, team huddles, and quality improvement
 
 
 </li>
 </ul>
 meetings
 
 
 <ul>
 <li>
 Report patient progress and care gaps to clinical supervisors
 </li>
 <li>
 Identify workflow inefficiencies and contribute to process improvement solutions
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Required:
 
 
 <ul>
 <li>
 Active Registered Nurse (RN) license in good standing (Associate's, Bachelor's, or
 
 
 </li>
 </ul>
 Master's degree in Nursing accepted)
 
 
 <ul>
 <li>
 Demonstrated proficiency with multiple technology platforms and electronic health record
 
 
 </li>
 </ul>
 (EHR) systems
 
 
 <ul>
 <li>
 Strong organizational, communication, and interpersonal skills
 </li>
 <li>
 Ability to manage competing priorities and work collaboratively in a remote, virtual
 
 
 </li>
 </ul>
 environment
 
 
 <ul>
 <li>
 Comfort working with diverse, medically and socially complex pediatric populations
 </li>
 <li>
 Reliable internet connection and a dedicated workspace suitable for remote work
 
 
 </li>
 </ul>
 
 Preferred:
 
 
 
 <ul>
 <li>
 Bilingual English/Spanish
 </li>
 <li>
 Experience in pediatric, chronic care, or care coordination settings
 </li>
 <li>
 Familiarity with prior authorization processes and payer requirements
 </li>
 <li>
 Experience working in underserved or urban environments
 </li>
 <li>
 Familiarity with San Francisco Bay Area community resources
 
 
 </li>
 </ul>
 
 Logistics
 
 
 
 <ul>
 <li>
 Part-time, contract position (20 hours per week to start)
 </li>
 <li>
 Flexible scheduling &mdash; hours may vary based on patient and team needs
 </li>
 <li>
 Initial 3-month contract with potential for extension
 </li>
 <li>
 $40-50/hour
 </li>
 <li>
 Fully remote
 </li>
 <li>
 No weekend or on-call responsibilities
 
 
 </li>
 </ul>
</div>

Nurse Care Coordinator

Mochi Health

<div><div>Healthcare is broken at the first step: patients can't find the right care, understand what it costs, or access the medications they need. Mochi Health is fixing this.

We're building an AI-driven marketplace that makes healthcare discoverable&mdash;connecting patients to the right providers, transparent pharmacy pricing, and affordable medications. Over the past few years, we've grown rapidly by combining clinical expertise with technology that actually works for real people, not just hospital systems.

Our platform does what legacy healthcare can't: it gives patients transparent pricing before they pay, personalized medication management that follows them across providers, and long-term access to their own medical records. We're proving that healthcare can be more affordable, more human, and far more intuitive than what exists today.

Join a team that's rebuilding healthcare from the patient up. At Mochi Health, you'll work alongside people who value bold thinking, inclusive collaboration, and getting meaningful work into the world. If you want to do the most impactful work of your career, this is where to do it.</div>
$230,000 - $280,000 (Open to Staff leveling at $280-330K) 
Full-time / Onsite (5 days/week) 
<h2 class="jobSectionHeader">
About The Role</h2>

At Mochi, our engineering team operates with exceptional leverage. We believe in high talent density, where a focused, elite team powers a profitable, nine-figure ARR healthcare platform serving hundreds of thousands of patients. We are looking for a Senior Backend Engineer to own the core systems that power this scale&mdash;from clinical approval workflows and multi-pharmacy fulfillment routing, to complex subscription billing and partner integrations. 
Mochi has already helped patients lose over 5 million pounds through metabolic care, and we are now rapidly expanding into the frontiers of preventative healthcare&mdash;including hormone optimization (HRT/TRT), longevity medicine, and cutting-edge peptide therapies. The backend systems you architect will power how this next wave of patients discovers treatments, qualifies for care, and receives highly personalized, dynamic dosing protocols. 
Because of our high scale-to-team ratio, we do not operate in isolated technical silos. You will own your systems end-to-end: designing the schema, writing the business logic, deploying to Kubernetes, and owning the observability in production. If you are drawn to architectural problems where the domain complexity is real, the autonomy is absolute, and the impact on patient outcomes is tangible, this is the role.
<h2 class="jobSectionHeader">
What You'll Do</h2>
<ul><li>Architect Healthcare Commerce: Build and evolve a subscription and billing infrastructure that handles the messy reality of healthcare. You will solve for mid-cycle medication switches, dynamic pricing across different pharmacy partners, payment recovery, and prorated billing.</li>
<li>Build Clinical State Machines: Own the systems that power complex medication ordering and fulfillment. You will build highly reliable pipelines that handle compounding pharmacy integrations, controlled substance compliance, and personalized dosing protocols across a distributed network of external partners.</li>
<li>Own the Infrastructure: Take hands-on ownership of the AWS and Kubernetes infrastructure that runs your services. You will establish CI/CD pipelines, build observability, and create deployment patterns that make it safe for the entire team to ship rapidly.</li>
<li>Act as a Product Partner: Work directly with Clinical, Operations, and Product teams to shape what we build. You will evaluate proposed workflows, take ownership of business outcomes, and actively identify paths to deliver maximum patient value with highly efficient implementation.</li>
<li>Build Agentic Workflows: Mochi is an AI-first engineering org. You will not only utilize frontier agentic models to accelerate your own development, but you will also design the backend architecture that allows AI-assisted agents to automate clinical operations, improve patient safety, and scale our provider workflows.</li>
<li>Raise the Engineering Bar: Own key architectural decisions, systematically upgrade legacy systems, and elevate the engineers around you through rigorous code review, testing practices, and technical standards.</li>
</ul><h2 class="jobSectionHeader">Who You Are</h2>
<ul><li>You have operated high-stakes systems. You have 5-7+ years of backend engineering experience. You've built and operated production systems that handle real complexity&mdash;not just high traffic, but complex domain logic, distributed stateful workflows, and deep integrations with external partners.</li>
<li>You get data modeling right. You think carefully about schema design, state transitions, and domain boundaries, because you've seen what happens downstream when the foundational model is wrong.</li>
<li>You are an infrastructure owner. You are comfortable with (or eager to master) Kubernetes, Terraform, AWS, and CI/CD, and you view deploying your own code and owning your system's reliability as a fundamental part of backend engineering.</li>
<li>Your workflows are altered by AI. You are already using frontier agentic tools (e.g., Codex 5.3, Claude Opus 4.6) to build faster. You can describe specific ways these models have structurally changed how you code, while retaining the deep technical skepticism required to audit, verify, and own its output.</li>
<li>You are a collaborative builder. You have low ego, high standards, and excellent communication skills. You thrive in cross-functional environments where engineering requirements are heavily shaped by healthcare regulations, compliance, and patient safety.</li>
<li>You are excited to work in-person. You want to build alongside the team 5 days a week in our San Francisco office.</li>
<li>If you are targeting Staff leveling: We expect a demonstrated track record of setting technical direction across teams, navigating deep ambiguity, and measurably leveling up the engineers around you.</li>
</ul>
Our stack is TypeScript, Node.js, Express, PostgreSQL, Redis, Kubernetes, Terraform and AWS. Experience with these is a strong plus, but we index on engineering fundamentals, distributed systems experience, and domain reasoning over language-specific syntax. 

<h2 class="jobSectionHeader">
Our Process</h2>

We respect your time. Here is exactly what to expect:
<div>
<ul><li>Intro call (30 min, remote) &mdash; Chat with our recruiter about the role and expectations.</li></ul>
<ul><li>Hiring manager screen (45 min, remote) &mdash; Technical background, motivation, and what you're looking for.</li></ul>
<ul><li>Technical round (2.5 hrs, remote) &mdash; Practical coding (AI tools welcome) + system design conversation. Real problems, not LeetCode.</li></ul>
<ul><li>Team meet (2 hrs 15 mins, on-site) &mdash; Come to our SF office to meet your future manager, engineering peers, and product partners for 30-minute 1:1s, concluding with a quick recruiter wrap-up.</li></ul>
</div>
We are ready to move as fast as you are. Total interview time is ~6 hours. We can go from the first intro to offer in two weeks, or pace the rounds to comfortably fit your current work schedule. 

<h2 class="jobSectionHeader">
Life at Mochi</h2>

At Mochi, we believe your best work happens when you feel your best&mdash;so we've designed an environment that fuels your creativity, supports your growth, and makes every day exciting.

 Daily Meals and Espresso Bar - Breakfast, lunch, and dinner every weekday. Our on-site barista keeps the espresso and matcha flowing all day

 Pre-Tax Commuter Perks - Save on transit and parking through pre-tax commuter benefits

 Top-of-Market Compensation - We offer competitive salaries along with generous equity packages so you can share in the success you help create

 Profitable and Rapid Growth - We're scaling fast, with financial discipline and long-term vision. No VC constraints, just sustainable momentum and smart decisions

 High-Impact Work - Help shape the future of digital healthcare. Your work here directly improves lives and scales nationwide

&zwj; World-Class Team - Collaborate with teammates from Tesla, SpaceX, Citadel, Harvard, IIT, and more. We value excellence, humility, and empathy in equal measure

✨ Comprehensive Benefits - 401(k) with match, generous time off, life insurance, and high-quality medical, dental, and vision plans

 Mochi Health Membership &ndash; We cover your monthly subscription fee so you can experience the same care as our patients (medications not included)

 Time to Recharge &ndash; Enjoy unlimited PTO, generous company holidays, and true flexibility. We trust you to take the time you need to rest, reset, and thrive

 Wellness First &ndash; From weekly mindfulness sessions to group workouts and fitness perks, your physical and mental health are top priority

 Team Socials and Community - We make time to connect through regular socials, happy hours, and spontaneous events. Our stocked kitchen doesn't hurt either

 Downtown SF HQ - Our San Francisco office is just steps from BART, Muni, and great food. It's designed for deep work and casual collaboration

-

The base salary for this full-time position ranges from $230,000 to $280,000, in addition to equity and benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.

#LI-Onsite #LI-AK1<div><h3 class="jobSectionHeader">
Workplace Policy</h3>

Mochi Health is an in-person company based in San Francisco, CA. Our team works together in person five days a week to foster collaboration, innovation, and strong connections. We believe that face-to-face interaction builds a culture of excellence and allows us to deliver the best outcomes for the patients and providers we serve.
<h3 class="jobSectionHeader">
Equal Opportunity</h3>

Mochi Health is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.
<h3 class="jobSectionHeader">
Candidate Privacy Notice</h3>

Please review Mochi Health's Candidate Privacy Notice here.
<h3 class="jobSectionHeader">
Accommodations</h3>

Mochi Health complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.

If you need any assistance or accommodations due to a disability, please contact us at hr@joinmochi.com.</div></div>

Sr. Backend Engineer

Explore 16+ Pharmacy typist in San Francisco United States this March. Find roles across top companies and apply now to boost your career.