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principal consultant itsm bcms

Inbox Business Technologies

<div>
 We at Inbox Business Technologies, are seeking a Principal Consultant - ITSM/BCMS, who will be responsible for leading IT Service Management consulting engagements and driving end-to-end ITSM implementation projects for clients across various industries. This role involves managing a team of consultants, delivering high-quality ITSM advisory services, and ensuring alignment with ISO 20000 and ITIL best practices. The ideal candidate will bring extensive implementation experience, strong leadership capabilities, and deep expertise in ITSM frameworks and tools. Also, additionally, having a sound knowledge of ISO 22301 BCMS along with DevSecOps experience would be welcomed.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead and manage ITSM implementation and transformation projects, ensuring project delivery within scope, time, and quality expectations
 </li>
 <li>
 Oversee development and enhancement of ITSM processes aligned with ISO 20000 and ITIL frameworks
 </li>
 <li>
 Provide strategic guidance to clients on IT service governance, service delivery optimization, and continuous improvement initiatives
 </li>
 <li>
 Manage and mentor a team of ITSM consultants, enabling skills development and performance excellence
 </li>
 <li>
 Conduct gap assessments, maturity evaluations, and process design workshops with client stakeholders
 </li>
 <li>
 Support presales activities including proposal development, solution presentations, and effort estimation
 </li>
 <li>
 Collaborate with cross-functional teams to ensure seamless integration with IT operations and governance functions
 </li>
 <li>
 Ensure compliance and maintain documentation throughout the lifecycle of ITSM engagements
 </li>
 <li>
 Stay updated on industry trends and advancements in ITSM tools (e.g., Jira, ServiceNow, BMC Remedy, Managed Engine etc.), frameworks, and standards
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Master's or Bachelor's degree in Information Technology, Computer Science, or IT-related field
 </li>
 <li>
 ITIL Expert/Managing Professional
 </li>
 <li>
 ISO 20000 Lead Implementer / Lead Auditor
 </li>
 <li>
 8 - 10 years of experience in ITSM consulting or related roles
 </li>
 <li>
 In-depth knowledge of ITIL, ISO 20000, and other relevant frameworks/regulations
 </li>
 <li>
 Practical experience in ISO 20000 implementation
 </li>
 <li>
 Familiarity with other IT standards/frameworks such as ISO 27001, ISO 22301, DevSecOps and COBIT, NIST, NCA, SAMA would be an added advantage
 </li>
 <li>
 Excellent leadership, problem-solving, and decision-making skills
 </li>
 <li>
 Proven ability to manage multiple projects and clients simultaneously
 </li>
 <li>
 Experience in conducting internal and external audits related to ITSM would be an added advantage
 </li>
 <li>
 Strong stakeholder engagement, report writing, and project management skills
 </li>
 </ul>
</div>

Principal Consultant - ITSM/BCMS

<div>We at Inbox Business Technologies, are seeking a Principal Consultant &ndash; ITSM/BCMS, who will be responsible for leading IT Service Management consulting engagements and driving end-to-end ITSM implementation projects for clients across various industries. This role involves managing a team of consultants, delivering high-quality ITSM advisory services, and ensuring alignment with ISO 20000 and ITIL best practices. The ideal candidate will bring extensive implementation experience, strong leadership capabilities, and deep expertise in ITSM frameworks and tools. Also, additionally, having a sound knowledge of ISO 22301 BCMS along with DevSecOps experience would be welcomed.<h3 class="jobSectionHeader">
Responsibilities</h3><ul>
<li>Lead and manage ITSM implementation and transformation projects, ensuring project delivery within scope, time, and quality expectations.</li>
<li>Oversee development and enhancement of ITSM processes aligned with ISO 20000 and ITIL frameworks.</li>
<li>Provide strategic guidance to clients on IT service governance, service delivery optimization, and continuous improvement initiatives.</li>
<li>Manage and mentor a team of ITSM consultants, enabling skills development and performance excellence.</li>
<li>Conduct gap assessments, maturity evaluations, and process design workshops with client stakeholders.</li>
<li>Support presales activities including proposal development, solution presentations, and effort estimation.</li>
<li>Collaborate with cross-functional teams to ensure seamless integration with IT operations and governance functions.</li>
<li>Ensure compliance and maintain documentation throughout the lifecycle of ITSM engagements.</li>
<li>Stay updated on industry trends and advancements in ITSM tools (e.g., Jira, ServiceNow, BMC Remedy, Managed Engine etc.), frameworks, and standards.</li>
</ul>
Requirements<ul>
<li>
Master&rsquo;s or Bachelor&rsquo;s degree in Information Technology, Computer Science, or IT-related field.</li>
<li>ITIL Expert/Managing Professional.</li>
<li>ISO 20000 Lead Implementer / Lead Auditor.</li>
<li>8 &ndash; 10 years of experience in ITSM consulting or related roles.</li>
<li>In-depth knowledge of ITIL, ISO 20000, and other relevant frameworks/regulations.</li>
<li>Practical experience in ISO 20000 implementation.</li>
<li>Familiarity with other IT standards/frameworks such as ISO 27001, ISO 22301, DevSecOps and COBIT, NIST, NCA, SAMA would be an added advantage.</li>
<li>Excellent leadership, problem-solving, and decision-making skills.</li>
<li>Proven ability to manage multiple projects and clients simultaneously.</li>
<li>Experience in conducting internal and external audits related to ITSM would be an added advantage.</li>
<li>Strong stakeholder engagement, report writing, and project management skills.</li></ul></div>

Confiz

<div>We are seeking a Graphic Designer to join our team. Graphics should capture the attention of those who see them and communicate the right message. For this, you need to have a creative flair and a strong ability to translate requirements into design. If you can communicate well and work methodically as part of a team, we&rsquo;d like to meet you. 
Responsibilities:
<ul><li>Study design briefs and determine requirements</li>
<li>Conceptualize visuals based on requirements</li>
<li>Prepare rough drafts and present ideas</li>
<li>Develop illustrations, social media posts, newsletters, and other designs</li>
<li>Use the appropriate colors and layouts for each graphic</li>
<li>Work with other stakeholders to produce the final design</li>
<li>Manage the content for every design</li>
<li>Amend designs after feedback</li>
<li>Ensure final graphics and layouts are visually appealing and on-brand</li>
<li>Maintains technical knowledge by attending design workshops; reviewing professional publications; and participating in professional societies.</li>
</ul>
Requirements :
<ul><li>Proven graphic and animation design experience</li>
<li>A strong portfolio of illustrations or other graphics</li>
<li>Familiarity with design software and technologies (such as InDesign, Illustrator, Photoshop, Figma)</li>
<li>A keen eye for aesthetics and details</li>
<li>Excellent communication skills</li>
<li>Ability to work methodically and meet deadlines</li>
<li>Degree in Design, Fine Arts or Bachelor&rsquo;s or equivalent</li>
</ul>
We have an amazing team of 700+ individuals working on highly innovative enterprise projects &amp; products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast-growth fintech, and multiple Silicon Valley startups.
What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM), ISO 14001:2015 (EMS), ISO 45001:2018 (OHSMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.
People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves.
To know more about Confiz Limited, visit: https://www.linkedin.com/company/confiz-pakistan/</div>

Senior Visual Designer

<div>We are seeking a skilled Azure Backend Integration Engineer to develop and maintain backend integration solutions on Azure. The ideal candidate will have expertise in integrating applications, databases, and services within the Azure ecosystem, ensuring security, scalability, and efficiency.
Responsibilities:
<ul><li>Design and implement integration solutions using Azure services like Logic Apps, API Management, and Azure Functions.</li>
<li>Develop APIs and microservices for seamless data exchange between systems.</li>
<li>Plan, delegate, and track development tasks while ensuring timely delivery.</li>
<li>Troubleshoot integration issues and ensure high availability of systems.</li>
<li>Collaborate with cross-functional teams to align technical solutions with business objectives.</li>
<li>Ensure secure and compliant integrations using Azure Key Vault and RBAC.</li>
<li>Document integration processes and provide technical support for deployed solutions.</li>
<li>Analyze business requirements and translate them into technical specifications for integrations.</li>
<li>Continuously assess and improve integration architecture for scalability and efficiency.</li>
<li>Monitor and optimize performance using Azure Monitor and Application Insights.</li>
</ul>
Requirements:
<ul><li>7+ years of experience in backend integration.</li>
<li>2 Years of experience as a Team Lead</li>
<li>Strong experience with Azure services for integration.</li>
<li>Expertise in API-first design using Azure Functions, Azure Logic Apps and APIM.</li>
<li>Expertise in using Azure Event Hub, or similar, to enable event-driven architecture.</li>
<li>Azure certifications (e.g., Azure Developer Associate or Azure Architect) are a plus.</li>
<li>Proficiency in C#, .NET.</li>
<li>Knowledge of RESTful APIs, JSON, and XML.</li>
<li>Familiarity with cloud integration patterns and practices.</li>
<li>Excellent problem-solving and communication skills.</li>
</ul>
We have an amazing team of 700+ individuals working on highly innovative enterprise projects &amp; products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast-growth fintech, and multiple Silicon Valley startups.
What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM), ISO 14001:2015 (EMS), ISO 45001:2018 (OHSMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.
People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves.
To know more about Confiz Limited, visit: https://www.linkedin.com/company/confiz-pakistan/</div>

Technical Lead - .NET/Azure

Safoora Publication

<ul><li>Evaluation of Biology notes.</li><li>Proof Reading of Computer Notes.</li><li>As a book manager, assist in writing new books/notes.</li><li>Assist in preparation of &quot;teacher teaching tips&quot;</li><li>Assist in Preparation of entry test notes.</li><li>Co curricular Development that include lesson plans.</li><li>New look book Development.</li><li>Enrichment of data bank of admission test software.</li><li>Coordination of paper and time management.</li><li>Administrative responsibilities of research associate.</li><li>Miscellaneous task assigned by head of research section and principal R &amp; D.</li></ul>Requirement:<ul><li>3 to 5 Years of Experience as a Research Associate.</li><li>Masters or M.Phil Degree in Biology.</li><li>Content development, Textbook Analysis, Teaching and Research Skills.</li></ul>Job Type: Full-timeWork Location: In person

Research Associate (Biology)

Unique Group of Institutions

<ul><li>Evaluation of Biology notes.</li><li>Proof Reading of Computer Notes.</li><li>As a book manager, assist in writing new books/notes.</li><li>Assist in preparation of &quot;teacher teaching tips&quot;</li><li>Assist in Preparation of entry test notes.</li><li>Co curricular Development that include lesson plans.</li><li>New look book Development.</li><li>Enrichment of data bank of admission test software.</li><li>Coordination of paper and time management.</li><li>Administrative responsibilities of research associate.</li><li>Miscellaneous task assigned by head of research section and principal R &amp; D.</li></ul>Requirement:<ul><li>3 to 5 Years of Experience as a Research Associate.</li><li>Masters or M.Phil Degree in Biology.</li><li>Content development, Textbook Analysis, Teaching and Research Skills.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Master's (Preferred)</li></ul>Experience:<ul><li>working: 3 years (Preferred)</li></ul>Work Location: In person

Research Associate Biology

<div>Confiz is looking for a Lead Outbound Marketing with 4+ years of experience to own and scale our outbound growth engine across priority markets and verticals. This role sits at the intersection of strategy, execution, tooling, and revenue alignment, with a clear mandate: generate high-quality pipeline through intelligent, account-based outbound motion.
You will design, execute, and continuously optimize outbound programs across email, LinkedIn, paid intent, and AI-assisted workflows, working closely with Sales, RevOps, and regional leadership to ensure outbound is measurable, repeatable, and revenue-driven.
Responsibilities:
<ul><li>Own Confiz&rsquo;s end-to-end outbound marketing strategy across ICPs, verticals, and regions, translating GTM priorities into clear, high-impact outbound campaigns, sequences, and offers aligned to Dynamics 365 business applications, Data &amp; AI platforms, and industry solutions across Retail, CPG, Automotive, Facilities, and Telecom.</li>
<li>Design and execute multi-channel outbound programs across email and LinkedIn automation, continuously testing and optimizing messaging, targeting, cadence, and offer positioning to ensure outbound efforts remain high-signal, low-noise, and brand-safe.</li>
<li>Work closely with Sales and RevOps to align on ICPs, personas, and target accounts, define inbound versus outbound handover rules, improve MQL-to-SQL conversion quality, strengthen attribution, enhance pipeline visibility, and normalize cost per MQL and SQL.</li>
<li>Own the outbound tooling and engagement stack, including CRM, sales engagement, enrichment, and intent data platforms, while leveraging AI and automation to scale personalization, accelerate research and copy development, and improve campaign efficiency without compromising quality.</li>
<li>Define and track outbound performance through clear KPIs such as conversion rates, cost per MQL and SQL, pipeline influenced, and campaign ROI, delivering leadership-ready dashboards and insights to guide prioritization, optimization, and investment decisions.</li>
<li>Manage outbound marketing operations, including domain and email infrastructure, warm-up strategies, sender reputation, and deliverability best practices to continuously improve domain health, inbox placement, and campaign effectiveness.</li>
</ul>
Requirements:
<ul><li>4+ years in B2B outbound marketing / demand generation
</li>
<li>Strong experience with:
<ul><li>Account-Based Marketing (ABM)
</li><li>Enterprise and mid-market GTM motions
</li><li>Global / multi-region campaigns
</li></ul></li><li>Proven ability to work closely with Sales and RevOps</li>
<li>Strong command of:
<ul><li>CRM systems (HubSpot and Pipedrive)
</li><li>Marketing Email Automation (Apollo, Snov, Seamless, and Zoom Info)
</li><li>Data Extraction (Apollo, Zoom Info, and Crunch base)
</li></ul></li><li>Data-driven mindset with strong analytical skills</li>
<li>Excellent written communication and messaging judgment</li>
</ul>
We have an amazing team of 700+ individuals working on highly innovative enterprise projects &amp; products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast-growth fintech, and multiple Silicon Valley startups.
What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM), ISO 14001:2015 (EMS), ISO 45001:2018 (OHSMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.
People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves.
To know more about Confiz Limited, visit: https://www.linkedin.com/company/confiz-pakistan/</div>

Lead Outbound Marketing

Explore 69+ Principal consultant itsm bcms in Lahore this January. Find roles across top companies and apply now to boost your career.

69 principal consultant itsm bcms jobs IN Lahore

Principal Consultant - ITSM/BCMS

Principal Consultant - ITSM/BCMS

Senior Visual Designer

Technical Lead - .NET/Azure

Research Associate (Biology)

Research Associate Biology

Lead Outbound Marketing