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principal product manager agent experience ai

Sunbit, Inc

<div>JOB TITLE: Principal Product Manager, Agent Experience &amp; AI
LOCATION: Hybrid- New Jersey/ New York, NY
REPORTS TO: Head of Product, Customer Experience 
The Company:
Sunbit builds financial technology for real life. Our AI-native platform helps more people get to &ldquo;yes&rdquo; at the moments that matter with personalized offers, transparent terms, and no added consumer fees. In stores, practices and service centers across the country, Sunbit provides a fast, fair pay-over-time option. For everything else, the Sunbit Credit Card delivers a modern, no-fee credit experience managed in a powerful mobile app.
We are guided by people-centered values: Serve Others Before Self, Include Always, Connect Genuinely, Innovate for Good. These values shape how we build, how we support customers and merchants, and how we work with each other.
What makes Sunbit different is an AI-native infrastructure that runs through the full customer and merchant journey. Our interconnected AI systems power instant decisioning, streamline fraud checks with human-in-the-loop safeguards, and enable highly personalized offers at scale. The result is a quick, fair, and simple experience for consumers and merchants.
We pair this technology with inclusion and transparency. Sunbit delivers industry-leading approval rates &mdash; 90%+ in auto service and 85%+ in dental &mdash; while maintaining zero consumer fee-based revenue. It is a better way to serve people and merchants, proven at scale.
Today, Sunbit is available across nationwide, in-person merchant network of 30,000+ locations spanning auto service centers, dental and optical practices, veterinary clinics, and other specialty services. We help teams say &ldquo;yes&rdquo; more often and help customers move forward with confidence. 
The Role:
We are seeking a Principal Product Manager to lead the strategy and execution of our digital agent experience, owning the end-to-end product lifecycle of internal platforms. This role will bring a B2C/SaaS mindset to build high-performance, low-latency systems with intuitive, &ldquo;zero-training&rdquo; interfaces.
You will also drive the development of advanced AI-powered chat and voice solutions, moving beyond basic automation to deliver intelligent, empathetic experiences capable of handling complex financial transactions with precision and efficiency. 
Requirements: 
 
What You&rsquo;ll Own:<ul><li>
The Digital Platform Strategy: Own the end-to-end product lifecycle for the Agent Experience. You will apply the same rigor found in top-tier B2C or SaaS products to our internal ecosystem&mdash;focusing on performance, low-latency data, and &quot;zero-training&quot; UI.</li><li>
AI Chat &amp; Voice Products: Architect and deploy automated servicing channels that actually work. You will move beyond simple bots to build high-quality AI Voice and Chat Agents that handle complex financial transactions with precision and empathy.</li><li>
Build It Right the First Time: We prioritize Quality over Quantity. You will be responsible for the architectural integrity and scalability of the platform. You value a clean, robust foundation over a high volume of low-impact features.</li><li>
The Outcome (The P&amp;L): You will partner with business stakeholders to define and own the OKRs that matter: Cost Per Interaction (CPI), First Contact Resolution (FCR), and AI Containment Rates.</li><li>
Cross-Functional &amp; Technical Diplomacy: You are the connective tissue between Technology, Operations, Risk, Compliance, and Legal. You ensure our digital products are &quot;Compliant by Design&quot; and technologically superior.</li></ul> 
﻿What You 'll Bring:<ul><li>
6+ years in Product Management, specifically building and scaling modern digital products.</li><li>
A portfolio of delivering high-quality software where stability and scalability were paramount.</li><li>
Deep background in Conversational AI (Voice/Chat) and automated customer servicing.</li><li>
Proven ability to own Business Outcomes and move needle-shifting KPIs.</li><li>
An AI &quot;Power User&quot; who leverages LLMs and modern tech to 10x your own productivity.</li><li>
﻿Product-First Mindset: You are a &quot;Digital Product Person&quot; through and through. You understand how to build software that scales, how to manage a technical roadmap, and how to prioritize based on data-backed outcomes.</li><li>
AI &amp; Conversational Mastery: You have a track record of shipping AI-driven products, specifically in Voice and Chat. You understand the mechanics of NLP/NLU and real-time intelligence tools like Cresta.</li><li>
FinTech Expertise: You have extensive experience in Financial Services or FinTech. You know how to build innovative digital products that navigate the complexities of a regulated industry.</li><li>
Technical Fluency: You speak the language of engineering. You are comfortable discussing API contracts, system architecture, and technical trade-offs.</li><li>
Design Thinking: You believe that internal tools should be beautiful and efficient. You use research and data to eliminate friction from every digital interaction.</li></ul> 
﻿The Perks<ul><li>
Join one of LA&rsquo;s fastest growing startups (2023), A Most Loved Workplace, #576 on the 2023 Inc 5000 list, and Forbes Fintech 50 (2024)</li><li>
Mission driven + empowered + collaborative</li><li>
Competitive pay and stock options</li><li>
Unlimited PTO</li><li>
Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, &amp; Parental Leave</li><li>
Newly added HSA and Pet Insurance</li><li>
401K Plan with Matching</li><li>
Cell Phone Stipend</li><li>
Casual Dress</li><li>
Team based strategic planning + Team owned deliverables</li></ul> 
How We Pay:<ul><li>
We believe in paying fairly and equitably based on a number of factors including but not limited to previous experience, relevant work history, interview performance, geographical location, internal equity, and expected level of ownership.</li><li>
We are targeting a salary of $160,000 - $200,000 per year for this role</li><li>
This role will also be granted company equity via stock options</li></ul> 
Sunbit is an Equal Opportunity Employer. We strive to provide a professional &amp; welcoming workplace for all employees.
﻿
Recruitment Fraud Disclaimer
We&rsquo;ve been made aware of fraudsters impersonating Sunbit employees during the hiring process. Please note that all official communication will come from an @sunbit.com email address, through our applicant tracking platform @sunbit.comeet-notifications.com or directly via LinkedIn. We will never ask for your age, Social Security number, bank account details, payment of any kind, or other unrelated personal information during the application process. Our hiring process always includes interviews, either by phone, zoom, or in person, before any offer is made. If something feels suspicious, please contact us at hr@sunbit.com to confirm.
We ask that you contact hr@sunbit.com only about potential instances of fraud. hr@sunbit.com does not reach our recruiting team directly. Your application directly through the posting is the best way to ensure that your candidacy is reviewed by our team. Due to the volume of applications, we will not respond to nor forward emails about your candidacy that are sent to hr@sunbit.com directly, and your email about your application will be deleted from our systems. 
IND1
#LI-Hybrid</div>

Principal Product Manager, Agent Experience & AI

<div>JOB TITLE: Sr Frontend Engineer
LOCATION: Hybrid in NY/ NJ
REPORTS TO: Squad Leader 
The Company:
Sunbit builds financial technology for real life. Our AI-native platform helps more people get to &ldquo;yes&rdquo; at the moments that matter with personalized offers, transparent terms, and no added consumer fees. In stores, practices and service centers across the country, Sunbit provides a fast, fair pay-over-time option. For everything else, the Sunbit Credit Card delivers a modern, no-fee credit experience managed in a powerful mobile app.
We are guided by people-centered values: Serve Others Before Self, Include Always, Connect Genuinely, Innovate for Good. These values shape how we build, how we support customers and merchants, and how we work with each other.
What makes Sunbit different is an AI-native infrastructure that runs through the full customer and merchant journey. Our interconnected AI systems power instant decisioning, streamline fraud checks with human-in-the-loop safeguards, and enable highly personalized offers at scale. The result is a quick, fair, and simple experience for consumers and merchants.
We pair this technology with inclusion and transparency. Sunbit delivers industry-leading approval rates &mdash; 90%+ in auto service and 85%+ in dental &mdash; while maintaining zero consumer fee-based revenue. It is a better way to serve people and merchants, proven at scale.
Today, Sunbit is available across a nationwide, in-person merchant network of 30,000+ locations spanning auto service centers, dental and optical practices, veterinary clinics, and other specialty services. We help teams say &ldquo;yes&rdquo; more often and help customers move forward with confidence. 
The Role:
We are looking for a Senior Frontend Engineer to join our team building and owning the core platform used by our call center agents, including the agent desktop that powers daily customer interactions. The systems you develop will directly impact how efficiently our teams support customers and resolve issues.
Beyond the agent experience, you will help drive operational efficiency through automation, AI, and intelligent workflows. This includes building intuitive tools that enable agents to work faster and more effectively, integrating systems across the call center ecosystem, and introducing AI-powered capabilities that enhance both the agent and customer experience.
This is a high-impact role where engineering work directly improves real-world operations at scale. You will tackle complex product and platform challenges in a fast-paced environment and play a key role in shaping the technology that powers Sunbit&rsquo;s customer success organization. 
Requirements: 
 
What You'll Do:<ul><li>
Design, build, and evolve the Customer Success agent desktop, the core platform used by our call center to support customers.</li><li>
Develop tools, workflows, and integrations that connect multiple systems used by our Customer Success organization.</li><li>
Improve agent productivity and operational efficiency through automation, smart workflows, and AI-driven capabilities.</li><li>
Work on high-impact product and platform challenges, solving real operational problems at scale.</li><li>
Collaborate closely with Product, Customer Success, Product lines, and Operations teams to design solutions that improve both agent and customer experience.</li><li>
Ensure systems are reliable, scalable, and maintainable, supporting a fast-growing operational environment.</li><li>
Write clean, high-quality code, with strong testing and observability practices.</li><li>
Take ownership of features end-to-end, from design and architecture through development and production deployment.</li><li>
Contribute to a strong engineering culture by sharing ideas, improving processes, and supporting teammates.</li></ul> 
What You'll Bring:<ul><li>
5+ years of experience in software engineering with a Bachelor&rsquo;s degree in Computer Science or a related field﻿</li><li>
Experience with Frontend development - specifically React, Typescript</li><li>
Proficient in both relational (e.g., MySQL) and non-relational databases (e.g., MongoDB) is an advantage</li><li>
Strong problem-solving skills, capable of meeting technical challenges head-on</li><li>
A passion for learning, constantly staying up to date with industry trends and technology advancements</li><li>
Resourceful, self-motivated, and capable of working independently</li><li>
Proficiency in micro-service architecture is an advantage</li><li>
Familiarity with message queue technologies such as Kafka, SQS, RabbitMQ, or similar is an advantage</li><li>
Experience with Kotlin is a plus</li><li>
Background in fintech is a major plus</li></ul> 
Why Choose Sunbit?
Sunbit is recognized as one of the fastest-growing and most admired fintech companies, earning honors from Inc. 5000 (four consecutive years), Forbes Fintech 50, Deloitte Technology Fast 500, Financial Times, and FinTech Breakthrough for its innovation and impact. The company has also been featured among Newsweek&rsquo;s Most Loved Workplaces and CB Insights&rsquo; Unicorn Companies, reflecting a valuation of $1.1B.
People choose Sunbit for its people-first culture rooted in service, inclusion, and real-world impact. Powered by AI that helps people in life&rsquo;s critical moments&mdash;offering high approvals, speed, and zero fees&mdash;Sunbit has achieved proven scale across tens of thousands of merchants and millions of transactions. Its fast, fair, and simple financial products empower consumers and partners alike through clarity and trust. 
The Perks:<ul><li>
Join one of LA&rsquo;s fastest growing startups (2023), A Most Loved Workplace, #576 on the 2023 Inc 5000 list, and Forbes Fintech 50 (2024), #161 on Deloitte Technology Fast 500 list</li><li>
Mission driven + empowered + collaborative</li><li>
Competitive pay and stock options</li><li>
Unlimited PTO</li><li>
Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, &amp; Maternity Leave</li><li>
Newly added HSA and Pet Insurance</li><li>
401K Plan with Matching</li><li>
Cell Phone Stipend</li><li>
Team based strategic planning + Team owned deliverables</li></ul> 
﻿How We Pay:<ul><li>
We believe in paying fairly and equitably based on a number of factors including but not limited to previous experience, relevant work history, interview performance, geographical location, internal equity, and expected level of ownership</li><li>
We are targeting a base salary of $160k-190k per year for this role.</li><li>
This role will also be granted company equity via stock options</li></ul> 
Sunbit is an Equal Opportunity Employer. We strive to provide a professional &amp; welcoming workplace for all employees.
Recruitment Fraud Disclaimer
We&rsquo;ve been made aware of fraudsters impersonating Sunbit employees during the hiring process. Please note that all official communication will come from an @sunbit.com email address, through our applicant tracking platform @sunbit.comeet-notifications.com or directly via LinkedIn. We will never ask for your age, Social Security number, bank account details, payment of any kind, or other unrelated personal information during the application process. Our hiring process always includes interviews, either by phone, zoom, or in person, before any offer is made.
If something feels suspicious, please contact us at hr@sunbit.com to confirm. We ask that you contact hr@sunbit.com only about potential instances of fraud. hr@sunbit.com does not reach our recruiting team directly. Your application directly through the posting is the best way to ensure that your candidacy is reviewed by our team. Due to the volume of applications, we will not respond to nor forward emails about your candidacy that are sent to hr@sunbit.com directly, and your email about your application will be deleted from our systems.
﻿
IND1
#BI-Hybrid
#LI-Hybrid﻿</div>

Sr. Frontend Engineer

<div>JOB TITLE: Sr. Backend Engineer
LOCATION: Hybrid in NY/ NJ
REPORTS TO: Squad Leader 
The Company:
Sunbit builds financial technology for real life. Our AI-native platform helps more people get to &ldquo;yes&rdquo; at the moments that matter with personalized offers, transparent terms, and no added consumer fees. In stores, practices and service centers across the country, Sunbit provides a fast, fair pay-over-time option. For everything else, the Sunbit Credit Card delivers a modern, no-fee credit experience managed in a powerful mobile app.
We are guided by people-centered values: Serve Others Before Self, Include Always, Connect Genuinely, Innovate for Good. These values shape how we build, how we support customers and merchants, and how we work with each other.
What makes Sunbit different is an AI-native infrastructure that runs through the full customer and merchant journey. Our interconnected AI systems power instant decisioning, streamline fraud checks with human-in-the-loop safeguards, and enable highly personalized offers at scale. The result is a quick, fair, and simple experience for consumers and merchants.
We pair this technology with inclusion and transparency. Sunbit delivers industry-leading approval rates &mdash; 90%+ in auto service and 85%+ in dental &mdash; while maintaining zero consumer fee-based revenue. It is a better way to serve people and merchants, proven at scale.
Today, Sunbit is available across a nationwide, in-person merchant network of 30,000+ locations spanning auto service centers, dental and optical practices, veterinary clinics, and other specialty services. We help teams say &ldquo;yes&rdquo; more often and help customers move forward with confidence. 
The Role:
We are looking for a Sr Backend Engineer to join our team responsible for designing, building, and maintaining the core platform that supports our call center operations, including the agent desktop that powers day-to-day customer interactions. The solutions developed by this team have a direct impact on how efficiently our agents assist customers and resolve issues.
In this role, you will also contribute to improving operational efficiency through automation, AI, and intelligent workflows. This includes developing tools that enable agents to work more effectively, integrating systems across the call center ecosystem, and introducing AI-powered capabilities that enhance both the agent and customer experience.
This is a high-impact opportunity where engineering work directly influences real-world operations at scale. You will tackle complex product and platform challenges in a fast-paced environment while helping shape the technology that powers Sunbit&rsquo;s customer success organization. 
Requirements: 
 
What You'll Do:<ul><li>
Design, build, and evolve the Customer Success agent desktop, the core platform used by our call center to support customers.</li><li>
Develop tools, workflows, and integrations that connect multiple systems used by our Customer Success organization.</li><li>
Improve agent productivity and operational efficiency through automation, smart workflows, and AI-driven capabilities.</li><li>
Work on high-impact product and platform challenges, solving real operational problems at scale.</li><li>
Collaborate closely with Product, Customer Success, Product lines, and Operations teams to design solutions that improve both agent and customer experience.</li><li>
Ensure systems are reliable, scalable, and maintainable, supporting a fast-growing operational environment.</li><li>
Write clean, high-quality code, with strong testing and observability practices.</li><li>
Take ownership of features end-to-end, from design and architecture through development and production deployment.</li><li>
Contribute to a strong engineering culture by sharing ideas, improving processes, and supporting teammates.</li></ul> 
What You'll Bring:<ul><li>
5+ years of experience in software engineering</li><li>
Bachelor&rsquo;s degree in Computer Science or a related field.</li><li>
Experience in Kotlin, Java, or Scala with hands-on experience.</li><li>
Experience in the Spring Framework.</li><li>
Proficient in both relational (e.g., MySQL) and non-relational databases (e.g., MongoDB).</li><li>
Proficiency in micro-service architecture</li><li>
Familiarity with message queue technologies such as Kafka, SQS, RabbitMQ, or similar.</li><li>
Strong problem-solving skills, capable of meeting technical challenges head-on.</li><li>
Experience with backend software development.</li><li>
A passion for learning, constantly staying up to date with industry trends and technology advancements.</li><li>
Resourceful, self-motivated, and capable of working independently.</li><li>
Background in fintech is a plus.</li></ul> 
Why Choose Sunbit?
Sunbit is recognized as one of the fastest-growing and most admired fintech companies, earning honors from Inc. 5000 (four consecutive years), Forbes Fintech 50, Deloitte Technology Fast 500, Financial Times, and FinTech Breakthrough for its innovation and impact. The company has also been featured among Newsweek&rsquo;s Most Loved Workplaces and CB Insights&rsquo; Unicorn Companies, reflecting a valuation of $1.1B.
People choose Sunbit for its people-first culture rooted in service, inclusion, and real-world impact. Powered by AI that helps people in life&rsquo;s critical moments&mdash;offering high approvals, speed, and zero fees&mdash;Sunbit has achieved proven scale across tens of thousands of merchants and millions of transactions. Its fast, fair, and simple financial products empower consumers and partners alike through clarity and trust. 
The Perks:<ul><li>
Join one of LA&rsquo;s fastest growing startups (2023), A Most Loved Workplace, #576 on the 2023 Inc 5000 list, and Forbes Fintech 50 (2024), #161 on Deloitte Technology Fast 500 list</li><li>
Mission driven + empowered + collaborative</li><li>
Competitive pay and stock options</li><li>
Unlimited PTO</li><li>
Health Insurance options including Medical, Dental, Vision, Life, EAP, FSA, &amp; Maternity Leave</li><li>
Newly added HSA and Pet Insurance</li><li>
401K Plan with Matching</li><li>
Cell Phone Stipend</li><li>
Team based strategic planning + Team owned deliverables</li></ul> 
﻿How We Pay:<ul><li>
We believe in paying fairly and equitably based on a number of factors including but not limited to previous experience, relevant work history, interview performance, geographical location, internal equity, and expected level of ownership</li><li>
We are targeting a base salary of $160k-190k per year for this role.</li><li>
This role will also be granted company equity via stock options</li></ul> 
Sunbit is an Equal Opportunity Employer. We strive to provide a professional &amp; welcoming workplace for all employees.
Recruitment Fraud Disclaimer
We&rsquo;ve been made aware of fraudsters impersonating Sunbit employees during the hiring process. Please note that all official communication will come from an @sunbit.com email address, through our applicant tracking platform @sunbit.comeet-notifications.com or directly via LinkedIn. We will never ask for your age, Social Security number, bank account details, payment of any kind, or other unrelated personal information during the application process. Our hiring process always includes interviews, either by phone, zoom, or in person, before any offer is made.
If something feels suspicious, please contact us at hr@sunbit.com to confirm. We ask that you contact hr@sunbit.com only about potential instances of fraud. hr@sunbit.com does not reach our recruiting team directly. Your application directly through the posting is the best way to ensure that your candidacy is reviewed by our team. Due to the volume of applications, we will not respond to nor forward emails about your candidacy that are sent to hr@sunbit.com directly, and your email about your application will be deleted from our systems.
﻿
IND1
#BI-Hybrid
#LI-Hybrid﻿</div>

Sr. Backend Engineer

AvePoint France

<div>
 Location: Jersey City, NJ, United States Department: Data &amp; AI Posted Date: 4/24/2026
 
 
 
 About AvePoint
 
 
 
 AvePoint is the global leader in data protection, unifying data security, governance, and resilience to provide a trusted foundation for AI. More than 28,000 customers rely on the AvePoint Confidence Platform to secure, govern, and rapidly recover data across Microsoft, Google, Salesforce, and other cloud environments. With a single platform for lifecycle control, multicloud governance, and rapid recovery paired with clear ownership across the business, we prevent overexposure and sprawl, modernize legacy and fragmented data, and minimize data loss and interruption. Our global partner ecosystem includes approximately 6,000 MSPs, VARs, and SIs, and our solutions are available in over 100 cloud marketplaces. To learn more, visit www.avepoint.com.
 
 
 At AvePoint, we are committed to investing in our people. Agility, passion and teamwork set us up to do our best work and foster a culture where you are empowered to craft your career, make an impact, and own (y)our future. Unleash the power of you!
 
 
 
 Overview
 
 
 
 We are seeking a dynamic and forward-thinking AI Adoption Lead to join our AI team. This hybrid role is designed for a strategic thinker who thrives at the intersection of business process analysis and cutting-edge AI enablement. You will play a pivotal role in identifying high-impact opportunities for AI integration and leading the internal adoption of technologies such as Microsoft 365 Copilot, Copilot Studio, and Gemini Enterprise.
 
 
 This role is split 50/50 between traditional business analysis and internal AI evangelism. You will work closely with cross-functional teams and executive leadership to drive AI literacy, promote the &ldquo;art of the possible,&rdquo; and ensure AI tools are embedded into everyday workflows to unlock productivity and innovation at scale.
 
 
 You will collaborate closely with the AI Team developers responsible for building solutions on top of Copilot Studio, Microsoft Agent Framework, and Gemini Enterprise to ensure seamless implementation and integration.
 
 
 
 Key Responsibilities
 
 
 
 
 Business Analysis (50%)
 
 
 
 <ul>
 <li>
 Analyze current business processes and identify opportunities for AI-driven optimization and automation.
 </li>
 <li>
 Lead requirements gathering sessions and develop &ldquo;As-Is&rdquo; and &ldquo;To-Be&rdquo; process documentation.
 </li>
 <li>
 Translate business needs into functional specifications for AI solutions and integrations.
 </li>
 <li>
 Collaborate with the rest of the AI Team to ensure technical feasibility and alignment with enterprise architecture.
 </li>
 <li>
 Support project planning, scoping, and delivery of AI-enabled solutions.
 
 
 </li>
 </ul>
 
 AI Adoption &amp; Evangelism (50%)
 
 
 
 <ul>
 <li>
 Champion the internal adoption of AI tools (e.g., M365 Copilot, Copilot Studio, Gemini Enterprise) across business units.
 </li>
 <li>
 Design and deliver engaging training programs, workshops, and enablement materials (videos, guides, demos).
 </li>
 <li>
 Partner with executive leadership to promote top-down AI adoption strategies and cultural change.
 </li>
 <li>
 Act as a subject matter expert and first-line support for AI tools, addressing user questions and feedback.
 </li>
 <li>
 Monitor adoption metrics and identify blockers.
 </li>
 <li>
 Surface and prioritize high-value AI use cases and contribute to the internal AI roadmap.
 </li>
 <li>
 Foster a community of AI champions and internal advocates to scale adoption efforts.
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 5+ years of experience in business analysis, digital transformation, or technology enablement roles.
 </li>
 <li>
 Proven experience with business process mapping, requirements gathering, and stakeholder engagement.
 </li>
 <li>
 Strong understanding of AI technologies, including generative AI, LLMs, and tools like Microsoft 365 Copilot, Copilot Studio, and/or Gemini Enterprise.
 </li>
 <li>
 Experience designing and delivering training or change management programs.
 </li>
 <li>
 Excellent communication and facilitation skills; ability to translate complex technical concepts into accessible language.
 </li>
 <li>
 Comfortable engaging with all levels of the organization, including C-suite executives.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Computer Science, Information Systems, or a related field.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience with prompt engineering, AI governance, or AI literacy initiatives.
 </li>
 <li>
 Familiarity with Microsoft 365 ecosystem (SharePoint, Teams, Power Platform) and M365 admin tools.
 </li>
 <li>
 Background in organizational change management or enterprise training.
 </li>
 <li>
 Experience working with AI analytics dashboards (e.g., Copilot Analytics) to track adoption and impact.
 
 
 </li>
 </ul>
 The Salary Range for this role is 130,000 - $160,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions&mdash;apply even if your expectations fall outside the range.
 
 
 Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.
 
 
 Why AvePoint?
 
 
 We are invested in the success of our colleagues, partners, customers, and community. We do this by promoting global collaboration and taking pride in helping, sharing, mentoring, and coaching each other.
 
 
 <ul>
 <li>
 ]:align-middle bg-white text hover:text-primary-hover active:bg-white [&amp;_.icon]:text-primary group/btn w-full sm:w-fit px-4 py-[5px] text-sm rounded-md border" href="https://www.avepoint.com/blog/careers/" target="_blank"&gt;
 
 
 </li>
 </ul>
 Life at AvePoint
 
 
 Similar Job Positions
 
 
 Senior Product Data Scientist Jersey City, NJ, United States
</div>

AI Adoption Lead

JPMorganChase

<div>JOB DESCRIPTION 
Help shape how design delivers at scale across a global organization. Join our Experience Design team to drive operational excellence, stronger collaboration, and consistently high-quality user experiences across Corporate and Investment Bank Operations.
As a Senior Associate Design Program Manager within Experience Design (XD) for Corporate and Investment Bank (CIB) Operations Experience Design (OXD), you will lead delivery for complex programs and enable the design organization to operate efficiently and predictably. You will partner closely with design leads, product, technology, and finance/business management to align resources with strategic priorities, strengthen governance, and increase delivery transparency. In this role, you will enhance ways of working across teams by scaling effective practices, managing risks, and promoting adoption of tools and approaches (including AI and automation) that improve both quality and speed of delivery.
Job responsibilities<ul><li>
Oversee delivery for assigned portfolios/programs, partnering with design and product leads to align XD capacity and priorities</li><li>
Drive cross-functional collaboration and scalable ways of working, increasing visibility of design delivery and improving team efficiency</li><li>
Partner with finance and business management to support portfolio governance, resource allocation, and prioritization</li><li>
Produce executive-ready reporting on status, outcomes, risks/issues, and financials; drive timely escalation and resolution</li><li>
Embed quality and efficiency mechanisms into the design and product development lifecycle in partnership with product and engineering</li><li>
Identify and pilot tool/process improvements (including AI and automation), sharing learnings and standardizing successful practices</li><li>
Develop and maintain reusable standards (SOPs, templates, playbooks) and support engagement/communication to sustain team health</li></ul>
Required qualifications, capabilities, and skills<ul><li>
Experience leading operational improvements and change initiatives across multi-disciplinary, globally distributed teams</li><li>
Working knowledge of UX disciplines and user-centered methods, tools, and workflows</li><li>
Experience partnering with finance/business management stakeholders in complex, regulated environments</li><li>
Strong stakeholder management, communication, and relationship-building skills across varied seniority levels</li><li>
Demonstrated ability to champion best practices and improve cross-functional collaboration and delivery outcomes</li><li>
Proficiency with program/project tools (e.g., Jira, Confluence) and productivity suites (e.g., Microsoft Office)</li><li>
Familiarity with design and AI-assisted tools (e.g., Figma, GitHub Copilot) and the aptitude to evaluate and integrate emerging tools</li></ul>
Preferred qualifications, capabilities, and skills<ul><li>
Experience supporting the end-to-end product development lifecycle</li><li>
Knowledge of current design industry trends and evolving best practices</li><li>
Strong facilitation skills, including workshops, decisioning, and alignment forums</li><li>
Project Management or Agile/Scrum certification (or equivalent experience)</li></ul>
ABOUT US 
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><div>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans 
</div></div></div> 
 
ABOUT THE TEAM 
 
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Senior Associate, Design Program Manager - Operations Experience Design

<div>JOB DESCRIPTION 
Lead transformative tech programs, enhancing experiences firm-wide with strategic insights and technical prowess.
As a Lead Technical Program Manager at JPMorgan Chase within the Commercial and Investment Bank - Markets Global Middle Office Technology team, you will drive the successful delivery of complex technology projects and programs that will help reach business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets and collaborating with high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.
Job responsibilities<ul><li>
Gather, analyze, document and communicate requirements across large scale Financial Systems, as well as maintain project plans and track project status.</li><li>
Develop and execute comprehensive project plans and presentations, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.</li><li>
Manage key stakeholders and their responsiblities, including being the liaison between users and engineers. This including proper documentation of the business flows, application change requests, and functional requirements, all translated into technical specifications that will deliver what the business wants from our products.</li><li>
Collaborate with users for User Interface (UI) and User Experience (UX) design, and documenting wireframes.</li><li>
Participate in the planning and execution of Quality Assurance (QA) and User Acceptance Testing (UAT)</li><li>
Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum</li><li>
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define scope, objectives, and deliverables, ensuring alignment with overall product delivery goals</li><li>
Provide inputs for decision making with As Is and To Be models, requirements, planning, roadmaps, and able to deliver estimates grounded on solid data.</li><li>
Oversee overall objectives of a Product Operating Model, with Product Owner responsibilities. This includes being fluent in agile ways of working and proficient in organizing feature teams and scrum calls</li><li>
Encourage the overall adoption of Artificial Intelligence (AI) and Large Language Model (LLM) concepts and to foster a culture of continuous learning and innovation within the team</li></ul>
Required qualifications, capabilities, and skills<ul><li>
5+ years of experience and expertise in technical business analysis, technical project and program management, and leading complex technology projects in a large financial organization</li><li>
Clear understanding of Middle Office Operations, Post Trade processes, and trade booking concepts</li><li>
Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and users</li><li>
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities and have excellent analytical skills, especially pertaining to data analysis and data interrogation in databases and logs</li><li>
Experience in requirements elicitation as a Technical Business Analyst and experience in Agile methodologies and Scrum Master</li><li>
Familiarity with User Interface (UI) and User Experience (UX) design and familiarity with the concepts of Artificial Intelligence (AI), Large Language Model (LLM), and Machine Learning (ML)</li><li>
Experience in utilizing technical fluency, and familiarity with cloud architecture and software development fundamentals</li><li>
Must have excellent oral, written and presentation skills, being able to communicate effectively on both a technical and business level</li><li>
Must have experience with the following set of tools: Visio, Word, Excel, PowerPoint, MS Project, JIRA, Confluence, SharePoint, etc.</li><li>
Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment</li></ul>
Preferred qualifications, capabilities, and skills<ul><li>
Professional certifications in AWS and Agile Delivery</li><li>
Experience in finance especially within Corporate and Investment Banking across Equities and Derivatives domain</li><li>
Experience in data and analytics and full stack technical delivery</li></ul>
ABOUT US 
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><div>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans 
</div></div></div> 
 
ABOUT THE TEAM 
 
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Lead Technical Program Manager

<div>JOB DESCRIPTION 
If you are looking for a game-changing career, working for one of the world's leading financial institutions, you&rsquo;ve come to the right place.
As a Senior Principal Software Engineer at JPMorgan Chase in the Corporate Sector Technology team, you will drive architectural decisions, mentor engineering teams, and collaborate with stakeholders across Risk, Finance, and Technology. You will leverage your deep expertise to deliver innovative solutions that meet stringent regulatory and business requirements.
The team is seeking a highly experienced Senior Principal Software Engineer to lead the design and development of a next-generation Interest Rate Risk platform. This platform will be a cornerstone for risk management across our global banking operations, providing scalable, resilient, and high-performance solutions to support complex analytics and reporting.
Job responsibilities<ul><li>
Lead the end-to-end design, development, and deployment of the Interest Rate Risk platform, ensuring scalability, reliability, and security.</li><li>
Architect cloud-native solutions using AWS services and modern DevOps practices.</li><li>
Develop robust, high-performance applications, focusing on data processing, analytics, and integration with enterprise systems.</li><li>
Collaborate with cross-functional teams, including Risk, Finance, Data Engineering, and Infrastructure, to gather requirements and deliver solutions.</li><li>
Create durable, reusable software frameworks that are leveraged across teams and functions</li><li>
Establish and enforce engineering best practices for code quality, testing, CI/CD, and documentation.</li><li>
Mentor and guide engineering teams, fostering a culture of technical excellence and continuous improvement.</li><li>
Ensure compliance with regulatory requirements and internal risk management policies.</li><li>
Stay abreast of industry trends and emerging technologies to drive innovation within the platform.</li><li>
Influence leaders and senior stakeholders across business, product, and technology teams</li><li>
Champion the firm&rsquo;s culture of diversity, opportunity, inclusion, and respect</li></ul>
Required qualifications, capabilities, and skills<ul><li>
Formal training or certification on software engineering concepts and 10+ years applied experience</li><li>
Prior experience delivering large-scale, mission-critical platforms.</li><li>
Deep expertise in AWS cloud services and architecture.</li><li>
Advanced proficiency in Python or similar languages, including experience with data processing frameworks and libraries.</li><li>
Experience with microservices, API design, data pipelines and distributed systems.</li><li>
Familiarity with DevOps tools and practices (e.g., Docker, Kubernetes, Terraform, CI/CD pipelines).</li><li>
Excellent problem-solving, analytical, and communication skills.</li><li>
Demonstrated ability to lead and mentor engineering teams.</li></ul><div>
Preferred qualifications, capabilities, and skills</div><ul><li>
Strong understanding of risk management concepts, preferably within the financial services industry.</li><li>
Considerable in-depth knowledge of Artificial Intelligence.</li><li>
Experience with big data technologies (e.g., Spark, Hadoop) and data visualization tools.</li></ul>
ABOUT US 
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><div>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
<div>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans 
</div></div></div> 
 
ABOUT THE TEAM 
 
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Senior Principal Software Engineer - Interest Rate Risk Platform | Enterprise Technology

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