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product design manager

Qatar Airways

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>223983
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Corporate &amp; Commercial
</div></div><div><div><ul><li>Closing Date: 2026-04-30</li></ul><br>
</div></div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div><div></div><div><div><div><div><p><b>About the role</b></p><p>
Welcome to a world where ambitions fly high!</p><p>
We are pleased to announce an exciting opportunity to be part of our Product Development &amp; Design Division as Research &amp; Strategy Manager in Doha.</p><p>
As the Research &amp; Strategy Manager, you will play a central role in shaping the future of Qatar Airways inflight product portfolio by driving insight-led product planning &amp; development strategies. You will lead the strategy research, market benchmarking &amp; analysis required to inform key decisions across the cabin design, seating, inflight services, inflight entertainment (IFE), connectivity, customer experience (CX) &amp; long-term product innovation. You will work closely with the VP Product Strategy and Insights, SMEs, Product Owners, &amp; external stakeholders, the role is instrumental in aligning inflight product development with robust commercial justifications, customer centric insights, market dynamics &amp; Qatar Airways long term objectives. You&rsquo;ll lead the product research &amp; analytics team to synthesize qualitative &amp; quantitative insights to support business cases, product roadmaps, and CX transformation programs.</p><p></p><p><br>
Some of the tasks include the following:</p><ul><li>
Lead competitive benchmarking, voice-of-customer analysis and macro-environment scanning to support the development of differentiated product positioning.</li><li>
Translate customer insights and industry trends into structured strategic recommendations, scenario plans and opportunity frameworks.</li><li>
Work closely with the SVP, VP and other senior stakeholders to support strategy formulation, long term planning and cost justifications where required.</li><li>
Develop comprehensive business cases for new cabin products, seating upgrades, IFE system, connectivity enhancements, and onboard experience initiatives. This shall include detailed financial modelling, ROI analysis, and strategic recommendations.</li><li>
Track emerging innovations, technologies and customer behaviors across aviation, hospitality, tourism and lifestyle sectors to inspire future product directions.</li><li>
Drive qualitative and quantitative research initiatives (customer surveys, focus groups, competitor analysis) where applicable to capture passenger expectations and market trends.</li><li>
Lead or support continuous improvement initiatives, redefining business processes, SOPs, and KPIs to enhance the Department&rsquo;s operational efficiency and service delivery.</li><li>
Perform other department related duties as directed by Line Manager or Head of Department.</li></ul><p></p><p><b><br>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p></p><p><br>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p></p><p><br>
Together, everything is possible.</p>
</div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><p>
We are looking for a passionate and dynamic professional to join the Product Development and Design.</p><ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Business, Strategy, Aviation Management or related discipline with a minimum of 7 years&rsquo; experience in strategy, product research, insights and/or management consulting roles, preferably in aviation, travel, hospitality or related sectors.</li><li>
Certification in Lean Six Sigma (Green Belt or higher) or equivalent methodologies with demonstrated experience in process improvement, SOP development and KPI framework design.</li><li>
Proven ability to support strategic planning through structured analysis and insight driven recommendations and proficiency in leveraging AI tools to run research and analyses large datasets for deeper insights.</li><li>
Skilled in benchmarking and maintaining competitor intelligence databases and delivering periodic strategic market updates.</li><li>
Excellent verbal and written communication skills, with demonstrated ability to articulate and influence senior stakeholders.</li><li>
Proficient with MS Office, especially Excel and PowerPoint, preferably with experience in creating performance dashboards, tracking project timelines, executive level presentations and preparing reports for management review.</li></ul><p><b><br>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p><b><br>
How to Apply</b></p><p>
If you are interested to submit your application and feel you are a good fit for this role, please complete our application form and upload your CV for our review and consideration.</p>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=223983</div></div></div></div></div></div></div></div><div></div>

Research & Strategy Manager | Product Development and Design

Snoonu

<div>
 <strong>
  🚀 Welcome to Your Next Adventure!
  <br/>
  <br/>
 </strong>
 We&rsquo;re looking for a Middle+ Product Designer to join our Marketplace Team and help shape ordering experiences: product page, cart, checkout, payment, and post-order flows.
 <br/>
 <br/>
 This part of the product directly impacts conversion, trust, retention, and revenue. You&rsquo;ll be working on systems that users expect to be fast, predictable, and frictionless.
 <br/>
 <br/>
 <strong>
  🛠 What You&rsquo;ll Get Your Hands On
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   End-to-end ordering experience: product page, cart, checkout, payment
  </li>
  <li>
   Post-order flows: order tracking, cancellations, refunds, rating, and issue resolution
  </li>
  <li>
   Pricing, fees, tips, and total cost transparency
  </li>
  <li>
   Error states, edge cases, and recovery scenarios (failed payments, stock changes, delivery issues)
  </li>
  <li>
   Improving conversion, clarity, and user confidence in high-frequency purchase journeys
  </li>
  <li>
   Iterating on live products using data, experiments, and real operational constraints
  </li>
  <li>
   Own end-to-end design of ordering and checkout experiences within the marketplace
  </li>
  <li>
   Solve complex, multi-step flows with many states and dependencies
  </li>
  <li>
   Improve reliability and clarity across high-frequency user journeys
  </li>
  <li>
   Balance user needs, operational realities, and technical constraints
  </li>
  <li>
   Collaborate closely with Product Managers, Engineers, UX Writer, UX Researcher, and Product Design peers
  </li>
  <li>
   Use analytics, experiments, and feedback to evaluate and iterate on solutions
  </li>
  <li>
   Support design QA and ensure implemented UI matches intended behavior
  </li>
  <li>
   Contribute to shared patterns and raise issues or suggestions to Design System owners when needed
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  🧙&zwj;&male;️ The Magic You Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   4+ years of product design experience
  </li>
  <li>
   Strong UI craft and attention to interaction details
  </li>
  <li>
   Solid UX thinking
  </li>
  <li>
   Experience working with complex, state-heavy flows
  </li>
  <li>
   Enjoy making interfaces feel refined and delightful
  </li>
  <li>
   Ability to work independently within a defined product area
  </li>
  <li>
   Clear communication and collaboration with cross-functional partners
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  ✨ Bonus Points If You Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with marketplace, e-commerce, or payment flows
  </li>
  <li>
   Experience designing cart, checkout, or post-purchase journeys
  </li>
  <li>
   Experience designing products used frequently by the same users
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Inside the Design Team
  <br/>
  <br/>
 </strong>
 You&rsquo;ll be joining Snoonu&rsquo;s Product Design team, a group of 18+ designers working across customer, merchant, and operations experiences within the Snoonu ecosystem.
 <br/>
 <br/>
 Designers are embedded in product teams and work closely with product managers and engineers, while also collaborating with UX writing, CX, brand, marketing, and other partners to deliver cohesive, high-quality experiences.
 <br/>
 <br/>
 Alongside product work, designers contribute to shared design practices and initiatives, helping keep quality, consistency, and collaboration strong across teams.
 <br/>
 <br/>
 You&rsquo;ll join a team that values mutual support, open feedback, and thoughtful craft &mdash; and works together to continuously raise the quality of design across the company.
 <br/>
 <br/>
 <strong>
  Inside Snoonu&rsquo;s Universe
  <br/>
  <br/>
 </strong>
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 <br/>
 <br/>
 <strong>
  The Dream We&rsquo;re Chasing
  <br/>
  <br/>
 </strong>
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 <br/>
 <br/>
 <strong>
  The Quest We&rsquo;re On
  <br/>
  <br/>
 </strong>
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 <br/>
 <br/>
 <strong>
  Our Everyday Superpowers
  <br/>
  <br/>
 </strong>
 <strong>
  👥 Be Customer Obsessed
 </strong>
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 <br/>
 <br/>
 <strong>
  💪 Act with Integrity:
 </strong>
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 <br/>
 <br/>
 <strong>
  🧪 Be Curious and Creative:
 </strong>
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 <br/>
 <br/>
 <strong>
  🏅Lead by Example and Take Ownership:
 </strong>
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 <br/>
 <br/>
 <strong>
  🚀 Work Smart and Deliver Results
 </strong>
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 <br/>
 <br/>
 <strong>
  👨&zwj;💼 It's All About People:
 </strong>
 &ldquo;Be a team player; together we are stronger.&rdquo;
 <br/>
 <br/>
 <strong>
  Perks &amp; Worklife Magic At Snoonu
  <br/>
  <br/>
 </strong>
 <strong>
  🌐 Global Vibes
 </strong>
 &ndash; Collaborate with a worldwide crew.
 <br/>
 <br/>
 <strong>
  🧠 Brain Boosters
 </strong>
 &ndash; Learning budgets, access to courses, and tools for your growth.
 <br/>
 <br/>
 🚒
 <strong>
  Builder&rsquo;s Playground
 </strong>
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 <br/>
 <br/>
 🏝️
 <strong>
  Flexible Time Off
 </strong>
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 <br/>
 <br/>
 🛠️
 <strong>
  Agile Everything
 </strong>
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 <br/>
 <br/>
 <strong>
  Great Place to Work&reg; Certified
  <br/>
  <br/>
 </strong>
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 <br/>
 <br/>
 <strong>
  Certified for Excellence
  <br/>
  <br/>
 </strong>
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 <br/>
 <br/>
 <strong>
  Beyond the Code: Giving Back Matters
  <br/>
  <br/>
 </strong>
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 <br/>
 <br/>
 <strong>
  Diversity Isn&rsquo;t Just a Buzzword
  <br/>
  <br/>
 </strong>
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 <br/>
 <br/>
 <strong>
  Let&rsquo;s Build the Future Together
  <br/>
  <br/>
 </strong>
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 <br/>
 <br/>
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>


Middle Product Designer, Marketplace

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>232803
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Corporate &amp; Commercial
</div></div><div><div><ul><li>Closing Date: 2026-04-30</li></ul><br>
</div></div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div><div></div><div><div><div><div><p>At Qatar Airways, we design world-class onboard experiences that redefine premium travel. From concept to launch, our Product Development and Design (PDD) team partners with industry leaders to create service and product innovations that set global benchmarks for customer experience.<br>
If you are passionate about innovation, customer experience, technology, and design, this is your chance to make a lasting impact in the aviation industry.<br>
Join our Product Development and Design Team that transforms ideas into reality and shape the future of airline experiences!</p><p><b>
About the Role</b></p><p>
As a <b>Senior Specialist Customer Experience Design &ndash; Onboard</b>, you will support the development and delivery of innovative onboard service and product strategies across all cabins and flight types. Using design thinking, customer insights, and industry benchmarking, you will help define, enhance, and implement onboard experiences that consistently exceed customer expectations. You will collaborate closely with cross‑functional stakeholders including cabin services, catering, digital, operations, and external partners to ensure a seamless, customer‑centric journey that aligns with Qatar Airways&rsquo; premium brand promise.</p><p>
As part of your role, your responsibilities will be inclusive of, but not limited to the following:</p><ul><li><p>
Contribute to the development and implementation of human‑centric onboard customer experience strategies across all cabins and hauls, aligned with Qatar Airways&rsquo; vision and service standards.</p></li><li><p>
Conduct industry benchmarking and competitive analysis across airlines, hospitality, and luxury service brands to identify opportunities for continuous improvement.</p></li><li><p>
Analyse customer insights, operational data, CSATs, NPS, and onboard audit results to inform product and service innovation.</p></li><li><p>
Lead and manage onboard product and service improvement plans across the full customer journey.</p></li><li><p>
Support the introduction and enhancement of onboard products and service concepts for First Class, Business Class, Airbus A380 lounges, and Economy Class.</p></li><li><p>
Collaborate with digital and technology teams to leverage innovation and enhance the onboard customer experience.</p></li><li><p>
Manage and support cross‑functional projects, ensuring alignment with business requirements, timelines, and quality standards.</p></li><li><p>
Prepare and present business cases, concepts, and proposals for new onboard products, services, and enhancements.</p></li><li><p>
Support trials, audits, surveys, manuals, and service guidelines to ensure consistent delivery across the network.</p></li><li><p>
Work closely with operational stakeholders to resolve onboard issues and maintain product and service standards.</p></li><li><p>
Contribute to knowledge sharing, documentation, and seamless alignment between ground, lounge, and onboard experiences.</p></li><li><p>
Perform other department‑related duties as directed by the Line Manager or Head of Department.</p></li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.<br>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.<br>
Together, everything is possible.</p>
</div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><div><div><div><div><p><b>About You</b></p><p>
To be successful in this role, you will bring the following:</p><ul><li><p>
Bachelor&rsquo;s degree or equivalent with 6+ years of experience in customer experience, service design, product development, or a related field.</p></li><li><p>
Experience in product and service design, preferably within aviation, hospitality, or luxury service environments.</p></li><li><p>
Exposure to project management methodologies and cross functional delivery</p></li><li><p>
Experience as an international flight attendant or in luxury hospitality is an advantage</p></li><li><p>
Strong presentation, communication (written and verbal), and stakeholder management skills</p></li><li><p>
Customer centric mindset with a passion for innovation and service excellence</p></li><li><p>
Strong analytical, organisational, and project management skills</p></li><li><p>
Ability to manage multiple initiatives and deliver outcomes in a fast paced environment</p></li></ul><p><b>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
So, whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p><b>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.</p><br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=232803</div></div></div></div></div></div></div></div><div></div>

Senior Specialist Cust. Experience Design-Onboard | Product Development & Design

<div>
 <strong>
  🚀 Welcome to Your Next Adventure!
  <br/>
  <br/>
 </strong>
 We&rsquo;re looking for a Middle Product Designer to join our Loyalty team.
 <br/>
 <br/>
 You&rsquo;ll work on one of Snoonu&rsquo;s most important growth levers: retention, rewards, and engagement for high-value users.
 <br/>
 <br/>
 Royal Club is a mature and evolving system. Your role is to improve, scale, and refine it, making the value clear, discoverable, and delightful across the Super App.
 <br/>
 <br/>
 <strong>
  🛠 What You&rsquo;ll Get Your Hands On
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Royal Club benefits, rewards, coins, quests, and redemption flows
  </li>
  <li>
   Loyalty-related experiences across the Super App (cart, merchant page, profile, verticals)
  </li>
  <li>
   Improving clarity, discoverability, and perceived value of of the program
  </li>
  <li>
   Iterating on existing systems using data, feedback, and real constraints
  </li>
  <li>
   Own end-to-end design of Royal Club features and improvements
  </li>
  <li>
   Improve multi-screen flows and interaction patterns to reduce friction and increase engagement
  </li>
  <li>
   Balance user needs, business goals, and technical constraints in your design decisions
  </li>
  <li>
   Collaborate closely with Product Managers, Engineers, UX Writer, UX Researcher, and Product Design peers
  </li>
  <li>
   Use analytics, experiments, and feedback to evaluate and iterate on solutions
  </li>
  <li>
   Support design QA and ensure implemented UI matches intended behavior
  </li>
  <li>
   Contribute to shared patterns and raise issues or suggestions to Design System owners when needed
   <br/>
   <br/>
  </li>
 </ul>
 This is not a greenfield role. You&rsquo;ll work with real users, real scale, and real trade-offs.
 <br/>
 <br/>
 <strong>
  🧙&zwj;&male;️ The Magic You Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   4+ years of product design experience
  </li>
  <li>
   Strong mobile app design skills (iOS &amp; Android)
  </li>
  <li>
   Experience working with complex, state-heavy flows (rewards, conditions, edge cases)
  </li>
  <li>
   Solid UX thinking combined with good UI craft and attention to detail
  </li>
  <li>
   Enjoy making interfaces feel refined and delightful
  </li>
  <li>
   Ability to work independently within a defined product area
  </li>
  <li>
   Clear communication and collaboration with cross-functional partners
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  ✨ Bonus Points If You Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience with loyalty programs, gamification, subscriptions, or rewards systems
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Inside the Design Team
  <br/>
  <br/>
 </strong>
 You&rsquo;ll be joining Snoonu&rsquo;s Product Design team, a group of 18+ designers working across customer, merchant, and operations experiences within the Snoonu ecosystem.
 <br/>
 <br/>
 Designers are embedded in product teams and work closely with product managers and engineers, while also collaborating with UX writing, CX, brand, marketing, and other partners to deliver cohesive, high-quality experiences.
 <br/>
 <br/>
 Alongside product work, designers contribute to shared design practices and initiatives, helping keep quality, consistency, and collaboration strong across teams.
 <br/>
 <br/>
 You&rsquo;ll join a team that values mutual support, open feedback, and thoughtful craft &mdash; and works together to continuously raise the quality of design across the company.
 <br/>
 <br/>
 <strong>
  Inside Snoonu&rsquo;s Universe
  <br/>
  <br/>
 </strong>
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 <br/>
 <br/>
 <strong>
  The Dream We&rsquo;re Chasing
  <br/>
  <br/>
 </strong>
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 <br/>
 <br/>
 <strong>
  The Quest We&rsquo;re On
  <br/>
  <br/>
 </strong>
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 <br/>
 <br/>
 <strong>
  Our Everyday Superpowers
  <br/>
  <br/>
 </strong>
 <strong>
  👥 Be Customer Obsessed
 </strong>
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 <br/>
 <br/>
 <strong>
  💪 Act with Integrity:
 </strong>
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 <br/>
 <br/>
 <strong>
  🧪 Be Curious and Creative:
 </strong>
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 <br/>
 <br/>
 <strong>
  🏅Lead by Example and Take Ownership:
 </strong>
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 <br/>
 <br/>
 <strong>
  🚀 Work Smart and Deliver Results
 </strong>
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 <br/>
 <br/>
 <strong>
  👨&zwj;💼 It's All About People:
 </strong>
 &ldquo;Be a team player; together we are stronger.&rdquo;
 <br/>
 <br/>
 <strong>
  Perks &amp; Worklife Magic At Snoonu
  <br/>
  <br/>
 </strong>
 <strong>
  🌐 Global Vibes
 </strong>
 &ndash; Collaborate with a worldwide crew.
 <br/>
 <br/>
 <strong>
  🧠 Brain Boosters
 </strong>
 &ndash; Learning budgets, access to courses, and tools for your growth.
 <br/>
 <br/>
 🚒
 <strong>
  Builder&rsquo;s Playground
 </strong>
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 <br/>
 <br/>
 🏝️
 <strong>
  Flexible Time Off
 </strong>
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 <br/>
 <br/>
 🛠️
 <strong>
  Agile Everything
 </strong>
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 <br/>
 <br/>
 <strong>
  Great Place to Work&reg; Certified
  <br/>
  <br/>
 </strong>
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 <br/>
 <br/>
 <strong>
  Certified for Excellence
  <br/>
  <br/>
 </strong>
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 <br/>
 <br/>
 <strong>
  Beyond the Code: Giving Back Matters
  <br/>
  <br/>
 </strong>
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 <br/>
 <br/>
 <strong>
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  Let&rsquo;s Build the Future Together
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Middle Product Designer, Loyalty, Royal Club

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>224785
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Corporate &amp; Commercial
</div></div><div><div><ul><li>Closing Date: 2026-04-17</li></ul><br>
</div></div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div><div></div><div><div><div><div><p><b>About the role</b></p><p>
As an Organisation Design Manager, you will provides organisational design expertise to the business leaders and to the HR team, create an organisation structure and operating model that will allow the organization to deliver on its long-term vision. You will also participate in the review of jobs and manage Job Evaluation process for the whole of Qatar Airways Group including outstations.</p><p>
In addition, you will provide advice and guidance to the line managers on the construction of meaningful job descriptions that support their respective businesses, flagging gaps and overlaps with similar roles in other parts of the organisation.</p><p></p><p><b><br>
Role and Responsibilities</b></p><ul><li>
Lead the design and implementation of optimal organizational structures and operating models that align people, processes, and systems with long-term business strategy.</li><li>
Manage complex organizational design initiatives using fact-based diagnostic reviews, structured consulting methodologies, and market benchmarks to drive operational efficiency.</li><li>
Establish workforce planning frameworks in collaboration with key stakeholders to proactively measure and manage workforce effectiveness and future-state capabilities.</li><li>
Facilitate expert discussions with HR leadership and line management to provide clarity on roles, reporting lines, and governance post-implementation.</li><li>
Maintain standardized job families across the Group to ensure organizational consistency and the achievement of compensation objectives.</li><li>
Develop high-quality executive presentations and transition plans that provide clear roadmaps for organizational changes and strategic growth.</li></ul>
</div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><div><div><div><div><p><b>About You</b></p><p>
We are looking for a passionate and experienced professional to join the HR Team.</p><ul><li>
Bachelor Degree with minimum 6 years of job-related experience.</li><li>
Advanced Organization structure design; identify Organization inefficiencies, design and implement frameworks / structures, aligning with strategic goals and business needs.</li><li>
In-depth experience in Job analysis and role design; Ability to evaluate and define roles and responsibilities in an organization. Including creation of job descriptions, aligning roles with business processes, ensuring right capabilities are matched to the functions.</li><li>
Experience in Business process analysis and enhancement</li><li>
Change Management skills</li><li>
Excellent presentation and facilitation skills</li><li>
Strategic Consulting / Transformation knowledge</li><li>
Commercial Focus/ budget knowledge and negotiation</li></ul><p></p><p><b><br>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=224785</div></div></div></div></div></div></div></div><div></div>

Organisation Design Manager

Ernest Talent

<p>The Marketing Manager is responsible for developing and executing the company&rsquo;s integrated marketing strategies to promote its FinTech products and services, drive merchant and customer acquisition, and enhance brand visibility in alignment with Qatar Central Bank (QCB) Corporate Governance Guidelines. This role leads cross-functional campaigns, digital engagement, content creation, event marketing, and brand positioning efforts while ensuring regulatory compliance in all public communications.</p><p>The Marketing Manager supports business growth across POS solutions, payment gateways, wallets, and digital services, ensuring the company&rsquo;s brand remains competitive, credible, and customer-centric in the FinTech landscape.</p><p><b>Key Responsibilities</b></p><p><b>1. Strategic Marketing Planning</b></p><ul><li>Develop and implement the annual marketing strategy and budget aligned with company objectives and regulatory expectations.</li><li>Identify target segments, buyer personas, and competitive positioning across the company's product suite.</li><li>Translate business goals into campaign objectives, KPIs, and tactical execution plans.</li></ul><p><b>2. Digital &amp; Content Marketing</b></p><ul><li>Oversee the digital presence, including website, SEO/SEM, email campaigns, and social media marketing.</li><li>Plan and manage performance-driven campaigns across Google Ads, LinkedIn, Meta, and regional platforms.</li><li>Lead content strategy development including blogs, videos, case studies, thought leadership, and product guides.</li></ul><p><b>3. Brand Management &amp; Communications</b></p><ul><li>Maintain brand consistency across all communication channels and ensure all marketing materials align with QCB disclosure and communication guidelines.</li><li>Develop and manage PR activities, press releases, media engagement, and corporate communications.</li><li>Supervise design and production of collaterals including brochures, banners, infographics, and POS materials.</li></ul><p><b>4. Product &amp; Merchant Marketing</b></p><ul><li>Collaborate with the Product, Sales, and CX teams to create and launch go-to-market plans for POS, wallet, card, and gateway solutions.</li><li>Design merchant engagement campaigns, loyalty programs, and transactional incentive initiatives.</li><li>Create product-focused marketing assets including FAQs, tutorials, onboarding kits, and sales enablement tools.</li></ul><p><b>5. Market Research &amp; Competitor Analysis</b></p><ul><li>Conduct ongoing market intelligence, competitor benchmarking, and customer insights to support strategic planning.</li><li>Identify opportunities for innovation, market penetration, and customer experience improvement.</li></ul><p><b>6. Event Marketing &amp; Partnerships</b></p><ul><li>Plan and execute the company&rsquo;s participation in industry events, trade shows, fintech expos, and speaking engagements.</li><li>Support the business development team with co-branded campaigns, partnerships, and cross-promotional activities.</li></ul><p><b>7. Team Leadership &amp; Agency Management</b></p><ul><li>Lead a team of marketers, content creators, and digital specialists; oversee performance, mentorship, and alignment.</li><li>Manage relationships with external vendors, creative agencies, and digital marketing consultants.</li></ul><p><b>8. Compliance &amp; Risk Awareness</b></p><ul><li>Ensure all marketing materials and campaigns adhere to QCB's Corporate Governance Guidelines, advertising standards, and anti-misinformation rules.</li><li>Collaborate with legal and compliance to review financial promotions and product claims.</li><li>Maintain detailed documentation for marketing approvals, disclaimers, and audit purposes</li></ul><p><b>EXPERIENCE &amp; QUALIFICATIONS</b></p><ul><li>Bachelor&rsquo;s degree in Marketing, Business Administration, Communications, or related field.</li><li>Professional certifications (e.g., Chartered Marketer, CIM, Digital Marketing Certification) preferred.</li><li>6&ndash;8 years of progressive experience in marketing, preferably within FinTech, banking, payments, or technology sectors.</li><li>Proven track record in multi-channel campaign management, brand development, and digital marketing leadership.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR8,000.00 - QAR10,000.00 per month</p><p>Work Location: In person</p>

Marketing Manager

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>230723
</div></div><div><div>Location
</div><div>Qatar-Doha
</div></div><div><div>Job family
</div><div>Corporate &amp; Commercial
</div></div><div><div><ul><li>Closing Date: 2026-04-30</li></ul><br>
</div></div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div><div></div><div><div><div><div><p>At Qatar Airways, we craft cutting- edge inflight products, enhance passenger comfort, and drive innovation in aviation design.</p><p>
From concept to launch, our Product Development and Design (PDD) Team collaborates with industry leaders to create products that set new standards in travel.</p><p>
If you are passionate about innovation, customer experience, technology, and design, this is your chance to make a lasting impact in the aviation industry.</p><p>
Join our Product Development and Design Team that transforms ideas into reality and shape the future of airline experiences!</p><p><b>
About the Role</b></p><p>
As the <b>Project Manager</b> within the Strategy Team, you will play a critical role in driving the execution of strategic initiatives across technology, product innovation, and service enhancement. Ensures alignment between strategic vision and delivery, with a strong focus on governance, planning, and cross-functional coordination. You will bring deep program management expertise, understands both physical and digital ecosystems, and can navigate complex stakeholder environments to support initiatives such as inflight entertainment, connected cabin experiences, food and beverage, and emerging service technologies.</p><p><i>
As part of your role, your responsibilities will be inclusive of, but not limited to the following:</i></p><ul><li><p>
Support the implementation of governance frameworks for customer experience and product development initiatives, ensuring adherence to organisational standards, processes, and compliance requirements</p></li><li><p>
Develop and manage integrated programme plans, timelines, and milestones across inflight experience domains (e.g. cabin interiors, IFE, connectivity, F&amp;B, amenities, service).</p></li><li><p>
Coordinate activities across product, design, technology, and operations teams and monitor dependencies and adjust schedules to mitigate risks and delays.</p></li><li><p>
Track progress against strategic roadmaps and delivery targets and maintain dashboards and reporting tools to provide visibility to leadership and stakeholders.</p></li><li><p>
Analyse programme performance and recommend corrective actions where needed.</p></li><li><p>
Identify, assess, and monitor risks across programmes and facilitate risk mitigation planning and issue resolution ensuring escalation of critical risks to leadership with recommended actions.</p></li><li><p>
Support resource planning and allocation across concurrent initiatives by monitoring capacity to ensure efficient delivery and coordinate with HR and functional leads for staffing needs.</p></li><li><p>
Maintain comprehensive records of programme decisions, actions, and outcomes and develop reporting templates to support transparency and accountability ensurong knowledge transfer and continuity across programme phases.</p></li><li><p>
Act as a point of contact for programme-related communications and updates and prepare summary reports, dashboards, and presentations for internal stakeholders.</p></li><li><p>
Facilitate cross-functional collaboration and manage stakeholder expectations</p></li><li><p>
Align programme execution with strategic goals of the Product Development Division, supporting feasibility assessments for new concepts and technologies and enable delivery of innovation initiatives through structured programme support.</p></li><li><p>
Perform other department duties related to his/her position as directed by the Head of the Department.</p></li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><ul><li><p>
Bachelor&rsquo;s degree or equivalent with minimum 7+ years of experience in program or project management, ideally within strategy, innovation, or technology environments.</p></li><li><p>
Proficiency in programme planning, milestone tracking, and resource coordination.</p></li><li><p>
Experience managing cross-functional delivery across design, product, technology, and operations.</p></li><li><p>
Familiarity with stage-gate, agile, or hybrid delivery models.</p></li><li><p>
Skilled in developing dashboards, status reports, and executive summaries.</p></li><li><p>
Proficiency in tools such as Power BI, Excel, or Smartsheet for tracking programme health.</p></li><li><p>
Ability to interpret programme data and communicate performance trends to leadership.</p></li></ul><p><b>
About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p><p><b>
How to apply</b></p><p>
If you&rsquo;re ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing the application form.</p>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=230723</div></div></div></div></div></div></div></div><div></div>

Projects Manager | Product Development & Design

Explore 807+ Product design manager in Doha this April. Find roles across top companies and apply now to boost your career.