sales manager

marketing manager

marketing executive

sales engineer

marketing specialist

product promoter

Globix Hub LLC FZ

FastDials, a growing UAE-based local search engine &amp; business directory, is looking for energetic and motivated individuals for Part-Time Outdoor Promotion &amp; Pamphlet Distribution.Job Role:<ul><li>Distribute pamphlets and promotional materials in assigned areas</li><li>Promote FastDials app to shops, offices, and public locations</li><li>Explain basic features of the platform to business owners</li><li>Create brand awareness in target areas</li><li>Report daily activity updates</li></ul>Requirements:<ul><li>Good communication skills</li><li>Confident and presentable personality</li><li>Willing to work outdoors</li><li>Self-motivated and target-oriented</li><li>Students / Freshers can apply</li></ul>Job Type: Part-timePay: AED1,000.00 - AED2,000.00 per monthExpected hours: 15 per week

Product Promoter

CORAL PERFUMES INDUSTRY LLC

Job Title: Sales PromoterLocation: Dubai Job Type: Full-timeJob Description:We are looking for a dynamic and customer-focused Sales Promoter to promote products, engage with customers, and drive sales at assigned retail locations. The ideal candidate should have strong communication skills and a passion for achieving sales targets.Key Responsibilities:<ul><li>Promote and demonstrate products to customers</li><li>Explain product features, benefits, and offers clearly</li><li>Assist customers in making purchase decisions</li><li>Achieve daily and monthly sales targets</li><li>Maintain product display and ensure stock availability</li><li>Provide feedback on customer preferences and market trends</li><li>Build good relationships with store staff and supervisors</li><li>Submit daily sales reports</li></ul>Requirements:<ul><li>Minimum 1&ndash;2 years of experience in sales promotion or retail sales</li><li>Strong communication and interpersonal skills</li><li>Presentable and confident personality</li><li>Ability to achieve sales targets</li><li>Flexible to work in malls, retail outlets, or events</li></ul>Preferred:<ul><li>Experience in FMCG / Electronics / Mobile / Consumer products</li><li>Multilingual skills (if required)</li><li>Driving License Mandatory</li></ul>Send your CV to hrexecutive@coralperfume.comJob Type: Full-timePay: AED3,000.00 - AED4,000.00 per month

Sales Promoter

<div>About GMG
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG&rsquo;s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world&rsquo;s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.
About the role:
The role holder is responsible for managing all sales activities, including lead generation, implementation of business marketing and sales plan, identification of potential customers and achievement of sales targets in alignment with long-term sales goals of the Business Unit.<ul>
<li>Adheres to sales forecast and strategic plan to ensure optimization and profitability of the Business Unit</li>
<li>Provides sales forecasts and ensures that the brand/category function is informed for required actions</li>
<li>Manages sales operations, regularly monitors day-to-day operations, including checks on prospective clients, negotiations and the design of competitive sales packages</li>
<li>Visits customer frequently to take orders, confirm delivery details and stock levels</li>
<li>Records progress of enquiries and creates regular reports, including source of business trends, enquiry conversion rates, future predicted sales and other reports as directed by the sales manager</li>
<li>Promotes the business to new and existing clients and secures new and repeat business by networking at various sales and corporate events</li>
<li>Advises customers on forthcoming product developments and discusses special promotions</li>
<li>Develops a database of qualified leads through referrals, email, and networking; identifies and develop new customer accounts to increase sales</li>
<li>Prepares documents related to sale and supports contracting activities like purchase agreements, contracts, etc. in coordination with the Legal department</li>
<li>Maintains all related documents that ensures compliance with regulatory and organizational standards</li>
<li>Provides customers with clarifications, answers query, provides requested information and follows-up with customers</li>
<li>Provides accurate and timely forecasting on a periodic basis, and discusses inefficiencies related to the performance of the sales; prepares sales reports and summaries on a frequent basis</li>
<li>Evaluates customer and is responsible for applicable background checks to ensure customer falls within the Business Unit&rsquo;s guidelines</li>
<li>Ensures all logistics related to sales orders and delivery are in place</li>
<li>Ensures timely collection of receivables from clients</li>
<li>Performs other responsibilities and tasks as and when required by management.</li>
</ul>
Job requirements:<ul>
<li>Bachelor&rsquo;s Degree in Business Administration or equivalent.</li>
<li>Must have minimum of 1 year sales experience with beauty &amp; Skincare category.</li>
<li>Must be from Pharma or Skincare background.</li>
</ul>
Language skills: 
<ul>
<li>
Strong English/Arabic or Tagalog language skills</li></ul></div>

Beauty Promoter

First Abu Dhabi Bank (FAB)

<div>
 Delivers exceptional customer service by providing accurate, timely, and compliant sales and service support to customers.
 
 
 Responsible for processing account opening, product onboarding, service requests, and after-sales transactions while meeting service KPIs &mdash; including NPS, complaint resolution timelines, service request turnaround, and mystery shopping scores &mdash; and ensuring full adherence to FAB policies and regulatory requirements.
 
 
 Acts as the primary point of customer interaction in the branch, promoting FAB products and services, supporting sales growth, and enhancing customer satisfaction.
 
 
 Sales &amp; Business Development
 
 
 <ul>
 <li>
 Actively promote and cross-sell FAB asset and liability products to new and existing customers.
 </li>
 <li>
 Identify customer needs and recommend suitable FAB products and services.
 </li>
 <li>
 Generate product leads from walk-in customers, referrals, and personal outreach.
 </li>
 <li>
 Assist in meeting branch and individual sales targets.
 
 
 </li>
 </ul>
 Service Excellence &amp; KPI Delivery
 
 
 <ul>
 <li>
 Achieve personal and branch service KPIs, including:
 </li>
 <li>
 Net Promoter Score (NPS) through positive and professional customer engagement.
 </li>
 <li>
 Complaint resolution timelines for customer service issues within SLA.
 </li>
 <li>
 Service Request (SR) turnaround times in line with agreed standards.
 </li>
 <li>
 Mystery Shopping scores through consistent delivery of FAB service standards.
 </li>
 <li>
 Handle customer queries, requests, and complaints professionally, escalating where necessary.
 </li>
 <li>
 Educate customers on FAB&rsquo;s digital channels and self-service options.
 
 
 </li>
 </ul>
 Product Onboarding &amp; Transactions
 
 
 <ul>
 <li>
 Prepare, process, and review account opening forms, loan and credit card applications, and related documentation for completeness and accuracy.
 </li>
 <li>
 Ensure product onboarding is completed without errors and in compliance with FAB policies and regulatory guidelines.
 </li>
 <li>
 Process customer service requests efficiently, ensuring accuracy and SLA adherence.
 
 
 </li>
 </ul>
 Customer Relationship Management
 
 
 <ul>
 <li>
 Maintain proactive communication with customers to build loyalty and strengthen relationships.
 </li>
 <li>
 Provide product information, clarify terms and conditions, and ensure customers are fully informed before signing agreements.
 </li>
 <li>
 Encourage customers to upgrade to higher-tier products and services where relevant.
 
 
 </li>
 </ul>
 Operational Discipline &amp; Compliance
 
 
 <ul>
 <li>
 Ensure all customer transactions and documentation comply with FAB policies, operational risk controls, and regulatory requirements.
 </li>
 <li>
 Adhere to information security policies, including secure handling of documents and maintaining a clear desk.
 </li>
 <li>
 Participate in mandatory compliance and operational training.
 </li>
 <li>
 Treat compliance as a mandatory requirement, not a KPI.
 </li>
 <li>
 Minimum Qualification
 </li>
 <li>
 High school diploma or higher education in business, finance, or related discipline.
 </li>
 <li>
 Minimum Experience
 </li>
 <li>
 Minimum 2 years&rsquo; experience in banking, preferably in customer service or sales roles.
 
 
 </li>
 </ul>
 Knowledge of banking products, services, and regulatory requirements
</div>

Officer, Customer Service - Dubai

CHOICEIT 

We are a product-oriented company providing IT infrastructure and liquidity services for FX, Blockchain companies, and traditional financial industries. We are looking for top professionals to help us make the market better!Responsibilities:Revenue Growth &amp; Expansion: Drive revenue growth by identifying and qualifying upsell and cross-sell opportunities within existing accounts. Proactively engage clients to understand their evolving needs and introduce relevant B2Broker solutions.<ul><li>Client Relationship Management: Develop strong, trusted relationships with clients, positioning yourself as their key advisor. Gain a deep understanding of their business objectives, operational challenges, and strategic goals.</li></ul><ul><li>Consultative Selling: Take a consultative approach to sales by focusing on client outcomes rather than just product features. Present tailored solutions that demonstrate clear value and ROI for the client.</li></ul><ul><li>Strategic Account Planning: Build and maintain comprehensive account plans that map out client growth potential, usage trends, and expansion opportunities. Regularly conduct business reviews and health checks to showcase the ongoing value of B2Broker&rsquo;s offerings.</li></ul><ul><li>Retention &amp; Advocacy: Work proactively to drive client satisfaction and retention. Track key metrics like churn rate, Net Promoter Score (NPS), and account activity to identify risks and opportunities for improvement.</li></ul><ul><li>Industry &amp; Competitive Awareness: Stay informed about industry trends, competitor offerings, and regulatory changes that may impact clients. Use this knowledge to provide strategic insights and recommendations.</li></ul><ul><li>Reporting &amp; CRM Management: Maintain accurate records of client interactions, revenue projections, and deal progress within CRM tools like Salesforce. Generate reports and analyze data to track performance and optimize strategies.</li></ul>Obligatory:Proven Track Record: 3+ years of experience in B2B relationship management, account management, or sales, preferably within the financial services or fintech industry.<ul><li>Financial Market Expertise: Strong understanding of financial markets, trading technologies, and brokerage business models.</li></ul><ul><li>Sales &amp; Negotiation Skills: Ability to drive revenue growth through strategic upselling and cross-selling. Proven experience negotiating and closing deals with existing clients.</li></ul><ul><li>Consultative Approach: Excellent problem-solving skills with the ability to guide clients through complex financial solutions and demonstrate value beyond product features.</li></ul><ul><li>Data-Driven Decision Making: Strong analytical skills, using data insights to inform client strategies and measure success.</li></ul><ul><li>Executive Communication: Exceptional communication and presentation skills, with the ability to engage stakeholders at all levels.</li></ul><ul><li>CRM Proficiency: Experience using Salesforce or similar CRM tools to manage client relationships and sales pipelines effectively.</li></ul><ul><li>Self-Motivated &amp; Results-Oriented: A proactive and goal-driven mindset, with a track record of meeting or exceeding revenue targets.</li></ul><ul><li>Arabic and English Speaking</li></ul>Job Type: Full-timeWork Location: Remote

Client Relationship Manager (Arabic and English)

<div>
 
 Company Description
 
 
 
 Looking to join the #1 bank in the UAE and one of the most prestigious in the region? We're looking for professionals who are driven, skilled, and ready to take on new challenges. Together, we can achieve our goals, making a lasting impact on both our company and the industry as a whole.
 
 
 Join us and leave your mark on the industry. Let's work together to achieve great things and unlock new possibilities for our employees, customers, and communities.
 
 
 
 Job Description
 
 
 
 We are seeking an enthusiastic and customer-focused Officer- Customer Service to join our dynamic team in Dubai, United Arab Emirates. As a key member of our customer service department, you will play a crucial role in providing exceptional support to our clients, handling inquiries, and ensuring a positive customer experience.
 
 
 <ul>
 <li>
 Actively sell and cross-sell banking products and services to new and existing customers
 </li>
 <li>
 Process and assess customer requests, including account openings, online banking applications, and loan product applications
 </li>
 <li>
 Educate customers about automated channels such as ATM, call center, and online banking services
 </li>
 <li>
 Attract new customers through personal relations and existing customer referrals
 </li>
 <li>
 Meet individual sales targets and participate in daily retail sales team meetings
 </li>
 <li>
 Achieve monthly targets for onboarding customers to online and mobile banking applications
 </li>
 <li>
 Ensure high levels of customer satisfaction and contribute to achieving Net Promoter Score (NPS) targets
 </li>
 <li>
 Respond promptly and efficiently to customer inquiries forwarded from the call center
 </li>
 <li>
 Collaborate with colleagues and internal stakeholders to resolve customer issues
 </li>
 <li>
 Complete mandatory training programs to stay updated on bank products and services
 </li>
 <li>
 Adhere to bank policies, processes, and procedures, both internal and external
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High School diploma or equivalent
 </li>
 <li>
 Minimum of 2 years' relevant experience in the banking sector
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Excellent problem-solving abilities and attention to detail
 </li>
 <li>
 Proficiency in customer service software and CRM systems
 </li>
 <li>
 Ability to work efficiently in a fast-paced environment
 </li>
 <li>
 Strong sales skills and proven ability to meet targets
 </li>
 <li>
 Knowledge of online and mobile banking platforms
 </li>
 <li>
 Empathetic approach to customer service
 </li>
 <li>
 Ability to work collaboratively in a team environment
 </li>
 <li>
 Flexibility to adapt to changing customer needs and bank procedures
 </li>
 <li>
 Fluency in English and Arabic
 </li>
 <li>
 Knowledge of local banking regulations and practices in the UAE
 </li>
 </ul>
</div>

Officer- Customer Service

MAERSK

<div>Responsibilities
Person will be responsible to Improve Customer Experience and Drive Operational Excellence.
<ul><li>Onboard new customer on standard processes and digital platform, establishing strong foundation for long term partnership.
</li></ul><ul><li>Align and coordinate with multiple external and internal stakeholders on customer specific requirements with Internal Operating Procedure (IOP) and Standard Operating Procedure (SOP) as outputs.
</li></ul><ul><li>Serve as the primary point of contact for assigned customers, handling daily communication and providing timely, accurate information.
</li></ul><ul><li>Execute transactional activities based on agreed IOP and SOP with the customers and internal stakeholders.
</li></ul><ul><li>Orchestrate the end-to-end shipment cycle through fostering cross-functional collaboration for a seamless customer experience
</li></ul><ul><li>Coordinate closely with the Global CX Consultant and the network of CX Consultants across other locations for a consistent service delivery
</li></ul><ul><li>Address pre-defined (routine) exceptions independently either directly and /or by navigating through the Maersk network.
</li></ul><ul><li>Drive continuous improvement to improve efficiency and ease of doing business with Maersk.
</li></ul><ul><li>Manage first level of operational escalations and non-routine exceptions, including establishing contingency plans to mitigate impact.
</li></ul><ul><li>Proactively provide insights to customers on potential service disruptions and work with them in developing business continuity or recovery plans.
</li></ul><ul><li>Facilitate regular monthly business reviews with customers to discuss performance and align on future plans and priorities
</li></ul>Enable Growth
<ul><li>Perform upselling and cross-selling by tapping low-hanging opportunities and offering customers solutions that match immediate needs.
</li></ul><ul><li>Reinforce contract fulfillment through regular customer check-ins and collaborating with Sales/Product to improve contract fulfillment ratio.
</li></ul>Value-Enhancing
<ul><li>Collaborate with customers on strategic projects and initiatives that deliver immediate to near-term tangible business outcomes.
</li></ul>Accountable for:
<ul><li>Driving customer satisfaction and achieving customer-specific KPI and SLA pertinent to locally managed business.
</li></ul><ul><li>Delivering operational excellence to provide seamless customer experience while maximizing individual productivity
</li></ul><ul><li>Supporting growth by tapping opportunities for additional revenue streams and following up on customer contract fulfilment
</li></ul><ul><li>Creating additional value for customers by partnering on initiatives aimed at achieving their business objectives
</li></ul>Key metrics:
<ul><li>Customer Satisfaction i.e. Net Promoter Score
</li></ul><ul><li>Customer-felt KPI/SLAs
</li></ul><ul><li>Process specific KPI/SLAs
</li></ul><ul><li>Service Package Compliance
</li></ul><ul><li>Productivity
</li></ul><ul><li>Upselling/Cross Selling
</li></ul><ul><li>Volume Conversion/Contract Fulfillment
</li></ul><ul><li>Value-Enhancing Business Impact
</li></ul>Key competencies:
Non negotiables during hiring:
<ul><li>3-4 years of relevant experience. Ownership, Customer Orientation (Advanced)
</li></ul><ul><li>Effective Communication, Data Savvy (Proficient).
</li></ul><ul><li>Problem Solving Skills
</li></ul><ul><li>Product knowledge in Lead Logistics, Landside/First mile, Depots &amp; Customs
</li></ul> 
UAE National with a family book.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. 
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .</div>

Senior Customer Experience Consultant

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