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program manager

Google

<div>
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science or equivalent practical experience.
 </li>
 <li>
 1 year of experience in program management.
 </li>
 <li>
 Experience with technical operations and program management methodologies.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Experience in stakeholder management and operational management.
 </li>
 <li>
 Experience in vendor management.
 </li>
 <li>
 Experience managing cross-functional teams.
 </li>
 <li>
 Excellent investigative skills.
 
 
 </li>
 </ul>
 
 About The Job
 
 
 
 A problem isn&rsquo;t truly solved until it&rsquo;s solved for all. That&rsquo;s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you&rsquo;ll lead complex, multi-disciplinary projects from start to finish &mdash; working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
 
 
 The Geo team is focused on building the most accurate, comprehensive, and useful maps for our users, through products like Maps, Earth, Street View, Google Maps Platform, and more. Every month, more than a billion people rely on Maps services to explore the world and navigate their daily lives.
 
 
 The Geo team also enables developers to use the power of Google Maps platforms to enhance their apps and websites. As they plot a course for the future of mapping, they are solving complex computer science problems, designing beautiful and intuitive product experiences, and improving our understanding of the real world.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Coordinate and deliver program communications in close collaboration with program stakeholders, including metrics progress, meeting notes, meeting AIs, decision/escalation logs, newsletters, and websites.
 </li>
 <li>
 Collect data relating to program progress from program stakeholders.
 </li>
 <li>
 Author program charter that addresses scope and timeline of basic program, specify program OKRs, and explain resource requirements/dependencies, in close collaboration with program stakeholders.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Program Manager

Western Union

<div>
 JR0124216
 
 
 
 Senior Manager, Program Management (Site Operations/Governance)&ndash; Hyderabad, India
 
 
 
 Are you ready to join a team in a global company? Are you an innovative person who is passionate about Transformation and building site strategy? How about offering up your skills in a global business that is committed to moving money for better? Join Western Union as a Senior
 
 Manager, Program Management &ndash; Hyderabad TEC.
 
 
 
 
 Western Union powers your pursuit.
 
 
 
 This role, Senior Manager, Program Management &ndash; Hyderabad TEC is responsible for providing project and program management support to the Director, Strategy &amp; Operations Head of India TEC&rsquo;s Strategy, Transformation and Governance, across all areas of responsibility within Technology and working with key senior stakeholders in India, the region and globally.
 
 
 
 Role Responsibilities
 
 
 
 <ul>
 <li>
 Program Execution:
 </li>
 <ul>
 <li>
 Govern program plan for the end-to-end delivery of the workforce transformation program, encompassing Internal Function (Technology, HR, TA, facilities, Physical Security, Facilities, Compliance) and Vendor Organization
 </li>
 <li>
 Maintain comprehensive program roadmap, detailed project plans with clear dependencies, and robust risk mitigation strategies
 </li>
 <li>
 Proactively identify, track, and resolve complex dependencies and systemic impediments across Internal Function teams and Vendor Organization
 </li>
 <li>
 Oversee vendor program management resources, including those operating under Build-Operate-Transfer models, ensuring alignment with program objectives and deliverables
 </li>
 <li>
 Establish and maintain a rigorous program governance framework, ensuring adherence to compliance and regulatory requirements
 </li>
 <li>
 Co-create and implement a comprehensive change management strategy to ensure successful adoption of the transformation program across the organization
 </li>
 </ul>
 <li>
 Matrixed Team Collaboration &amp; Communication:
 </li>
 <ul>
 <li>
 Facilitate seamless collaboration and communication across a highly matrixed, global team, including Internal onsite and offshore resources and Vendor Organization
 </li>
 <li>
 Drive alignment and consensus among vertical track stakeholders, including functional heads, and external vendor
 </li>
 <li>
 Develop and deliver clear, concise, and timely program status updates to all stakeholders, including executive-level reports
 </li>
 <li>
 Identify and address communication gaps, proactively manage issues, and provide support to teams navigating conflicting priorities
 </li>
 </ul>
 <li>
 Planning &amp; Delivery:
 </li>
 <ul>
 <li>
 Lead the planning and execution of program phases, ensuring alignment with strategic objectives and timelines
 </li>
 <li>
 Partner with functional leaders to define and prioritize program deliverables, ensuring a focus on delivering measurable business value
 </li>
 <li>
 Oversee the development and tracking of transition plans
 </li>
 <li>
 Coordinate with HR and TA teams to ensure smooth transition of workforce, and that the new workforce model is being implemented correctly
 </li>
 <li>
 Coordinate with facilities and physical security teams to ensure the physical infrastructure is ready for the changing workforce
 </li>
 </ul>
 <li>
 Workforce Management
 </li>
 <ul>
 <li>
 Manage workforce plans with functions
 </li>
 <li>
 Manage transitions to consolidate vendor staff
 </li>
 <li>
 Manage transfers to BOT
 </li>
 </ul>
 <li>
 Financial &amp; Compliance Oversight:
 </li>
 <ul>
 <li>
 Manage program budgets and financial resources, ensuring adherence to financial governance and reporting requirements
 </li>
 <li>
 Ensure that all financial and compliance requirements are being met by the vendors involved in the BOT model
 </li>
 </ul>
 <li>
 Mentoring and Best Practices:
 </li>
 <ul>
 <li>
 Provide expert advice, coaching, and mentorship to project managers and team members.
 </li>
 <li>
 Drive the adoption of best practices in program management, change management, and vendor management
 
 </li>
 </ul>
 </ul>
 
 Role Requirements
 
 
 
 <ul>
 <li>
 12+ years of progressive experience in program management, with a proven track record of leading large-scale, complex transformation programs
 </li>
 <li>
 Extensive experience managing programs involving technology, HR, talent acquisition, facilities, physical security, compliance, and financial governance
 </li>
 <li>
 Demonstrated expertise in managing vendor relationships, including Build-Operate-Transfer
 </li>
 <li>
 Strong understanding of change management principles and methodologies
 </li>
 <li>
 Proven ability to lead and motivate cross-functional, global teams in a matrixed environment
 </li>
 <li>
 Excellent communication, presentation, and stakeholder management skills
 </li>
 <li>
 Experience working in agile, waterfall, and hybrid project management environments
 </li>
 <li>
 Proficiency in project management tools, such as Jira, Jira Align, and Confluence
 </li>
 <li>
 PMP, Agile, SAFe, or other relevant certifications are highly preferred
 </li>
 <li>
 Experience with onsite and offshore teams
 </li>
 <li>
 Experience with large scale work force transformation
 
 
 </li>
 </ul>
 
 We make financial services accessible to humans everywhere. Join us for what&rsquo;s next.
 
 
 
 Western Union is positioned to become the world&rsquo;s most accessible financial services company transforming lives and communities. To support this, we have launched a Digital Banking Service and Wallet across several European markets to enhance our customers&rsquo; experiences by offering a state-of-the-art digital Ecosystem. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
 
 
 Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You&rsquo;ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you&rsquo;re ready to help drive the future of financial services, it&rsquo;s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com.
 
 
 
 Benefits
 
 
 
 You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
 
 
 (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
 
 
 
 Your India Specific Benefits Include
 
 
 
 <ul>
 <li>
 Employees Provident Fund [EPF]
 </li>
 <li>
 Gratuity Payment
 </li>
 <li>
 Public holidays
 </li>
 <li>
 Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave
 </li>
 <li>
 Annual Health Check up
 </li>
 <li>
 Hospitalization Insurance Coverage (Mediclaim)
 </li>
 <li>
 Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance
 </li>
 <li>
 Cab Facility
 </li>
 <li>
 Relocation Benefit
 
 
 </li>
 </ul>
 Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.
 
 
 Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.
 
 
 We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.
 
 
 
 Estimated Job Posting End Date
 
 
 
 08-29-2025
 
 
 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.
</div>

Senior Manager, Program Management (Site Operations/Governance)

VXI Global Solutions

<div>
 
 
 Job Summary:
 
 
 
 The position is responsible for managing day-to-day operations and execution of programs. It involves supervising multiple Senior/Team Leads (4&ndash;8 direct reports) and ensuring operational performance, client satisfaction, and achievement of program metrics. Depending on the program size, the role may oversee a single Line of Business (LOB) or multiple programs.
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Analysis
 
 
 
 Manages call center operations by reviewing and analyzing reports, records, and data to ensure that quality, efficiency, and productivity standards/targets are met. Metrics may vary as per client directives and are outlined in Operations Performance Expectations.
 
 
 
 2. Reporting
 
 
 
 Analyzes reports from multiple sources (client-based or internally generated). Attention to detail is crucial, and the role holds Operations or other departments accountable for necessary improvements. Responsible for delivering reports to both external clients and internal business leaders.
 
 
 
 3. Goal-Setting
 
 
 
 Sets operational goals and business objectives. Translates these into actionable items across all levels&mdash;from Group/Shift Managers to Team Managers. Includes setting or recommending topics for pre-/post-shift meetings, discussing goals, trends, action plans, and conducting comprehension checks.
 
 
 
 4. Strategy Development
 
 
 
 Supports the Operations Director in formulating long-term sales and quality strategies based on continuous needs assessment and feedback from Operations and Quality Monitoring processes.
 
 
 
 5. Process Monitoring
 
 
 
 Monitors calls and provides feedback using approved processes and tools (e.g., Tri-Level Coaching, Call Observation/Looping Forms) to Operations Managers, Group Managers, and Team Managers.
 
 
 
 6. Discipline &amp; Compliance
 
 
 
 Ensures strict adherence to company processes and policies. May initiate corrective actions for performance gaps and analyze trend data to coach Group and Team Managers accordingly. Involves managing programs like A-Bay and implementing Performance Improvement Plans.
 
 
 
 7. Communication
 
 
 
 Effectively communicates program updates and strategic plans to the Operations Manager and broader operations team. Updates may include leadership changes, sales strategies, business announcements, and HR policies. Requires a sound understanding of the overall business and company-related developments.
 
 
 
 8. Client Interfacing
 
 
 
 Maintains regular interactions with clients in coordination with Client Services and the Operations Director. Engagements include call calibrations, performance reviews, and daily summaries. Meeting client deadlines is critical.
 
 
 
 9. Performance Management
 
 
 
 Assists in conducting performance reviews, identifies root causes of performance gaps, and recommends actionable improvement plans. Focuses on key metrics such as Close Rate, Advance Product Take Rate, Package Penetration, AHT, and Quality. Reviews are conducted through scorecards or one-on-one sessions as needed.
 
</div>

BPO-Operations Manager (Healthcare)

Weekday AI (YC W21)

<div>
 
 This role is for one of the Weekday's clients
 
 
 
 
 Salary range: Rs 1500000 - Rs 2500000 (ie INR 15-25 LPA)
 
 
 
 Min Experience: 2 years
 
 
 Location: India, Mumbai, Pune, Hyderabad, Bangalore
 
 
 JobType: full-time
 
 
 
 Requirements
 
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Conduct in-depth assessments of client operations, processes, and strategies.
 </li>
 <li>
 Design and implement tailored frameworks to address unique business challenges.
 </li>
 <li>
 Facilitate buy-in sessions with senior and middle management teams.
 </li>
 <li>
 Provide strategic recommendations to enhance business performance across areas such as operations, supply chain management, and market positioning.
 </li>
 <li>
 Lead and manage consulting engagements from initiation to completion, ensuring timely delivery of impactful solutions.
 </li>
 <li>
 Prepare comprehensive reports and presentations highlighting findings, recommendations, and progress updates.
 </li>
 <li>
 Build and maintain strong client relationships by understanding business objectives and providing valuable insights.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Full-time MBA from a Tier 1 or Tier 2 institute.
 </li>
 <li>
 Minimum of 2 years' experience in areas such as Supply Chain/Planning, Manufacturing/Distribution, Program Management/Project Management, Product Management, Marketing, or Category Management.
 </li>
 <li>
 No career break exceeding 1 year.
 </li>
 <li>
 Proficiency in English with fluency in the local language.
 
 
 </li>
 </ul>
 
 Skills:
 
 
 
 <ul>
 <li>
 Product Management
 </li>
 <li>
 Program/Project Management
 </li>
 <li>
 Marketing Strategy
 </li>
 <li>
 Business Analytics
 </li>
 <li>
 Marketing Management
 </li>
 <li>
 Category Management
 </li>
 <li>
 Account Management
 </li>
 </ul>
</div>

Business Consultant

Amazon

<div>
 
 Description
 
 
 
 <ul>
 <li>
 You are capable of managing a team where the problem, opportunity, and strategy are defined.
 </li>
 <li>
 You are responsible for goals in an area where the strategy is already defined.
 </li>
 <li>
 You use your subject matter expertise and knowledge to decide which actions to take, who will take them on, and in what priority order to meet short-term goals. You may need coaching on management skills
 </li>
 <li>
 You provide tactical management; however, you are learning to be strategic. You are a tactical manager; ensuring each individual on your team has the right level of support to meet your operational and development objectives.
 </li>
 <li>
 You attract and hire bar raising talent who bring needed skills and expertise to the team.
 </li>
 <li>
 You are responsible for the day-to-day delivery of the team as well as the management of the employees that report to you. You set the example for LPs.
 </li>
 <li>
 You effectively communicate your team&rsquo;s mission, vision, and priorities and help your reports see how their work contributes to organization goals and makes a positive difference for your customers. You hold regular team meetings to facilitate these conversations and proactively offer a forum for open discussion.
 </li>
 <li>
 You establish and own customized onboarding plans for new members of your team that help them learn the programs/products/tech, processes, and expectations in their role through rapid exposure and skill growth and development.
 </li>
 <li>
 You understand the skills, strengths, and opportunities on your team.
 </li>
 <li>
 You facilitate career growth conversations to recognize strengths, provide constructive feedback on opportunity areas, and align individual goals and work assigned to areas of interest. You identify mentors and supportive stakeholders to partner with your employees based on shared areas of interest.
 </li>
 <li>
 You lead your team to deliver results.
 </li>
 <li>
 You establish the right team structure to respond to customer needs and business goals as well as operational/developmental objectives.
 </li>
 <li>
 You identify risks and bring them to the attention of your manager, customers, or stakeholders with plans for mitigation before they become roadblocks. You know when to escalate.
 </li>
 <li>
 You lead your team to deliver results and manage difficult problems, mitigate risks, and decide if you can handle or need to escalate.
 </li>
 <li>
 You are able to reach consensus on approach to meet business needs.
 </li>
 <li>
 You make sure your team(s) are operating properly, meeting SLAs, and delivering results by driving the right customer outcomes.
 </li>
 <li>
 You audit employee work to make sure results are high quality.
 </li>
 <li>
 You manage difficult problems/efforts, identify and mitigate immediate risks before they become roadblocks and decide if you can handle or need to escalate. You make trade-offs: time vs. quality vs. resources.
 </li>
 <li>
 You genuinely recognize success by giving credit to all employees who contributed.
 </li>
 <li>
 You drive constructive discussions and dive deeply into the details. You seek diverse points of view and integrate that feedback into your decisions. You provide guidance, resources, and processes to help your team think and implement org-wide.
 </li>
 <li>
 You actively manage your team&rsquo;s commitments, recognizing that their ability to meet every expectation will at times be constrained.
 </li>
 <li>
 You are able to lead a team of employees tasked with building, implementing, and managing difficult problems/solutions.
 </li>
 <li>
 Your team has contributed to building, implementing, and managing a solution.
 </li>
 <li>
 You dive into details, ask the right questions, and drive the right customer outcomes.
 </li>
 <li>
 You have a solid understanding of the design approaches and technologies/products/policies/processes/mechanisms utilized in your team.
 </li>
 <li>
 You prioritize and are responsible for root cause resolution, enhancements, automated testing, and other projects that improve the customer experience(s), quality, and the team environment.
 </li>
 <li>
 You identify and optimize workflows and best practices for operational excellence.
 </li>
 <li>
 You prioritize root cause resolution, process improvements, and operational excellence. You partner with teams to improve mechanisms and drive enhancements.
 </li>
 <li>
 You seek and/or support representation and equity for marginalized voices within organizational systems, assessing barriers to authentic contribution or participation.
 </li>
 <li>
 You demonstrate a willingness to challenge the status quo.
 
 
 </li>
 </ul>
 Key job responsibilities
 
 
 <ul>
 <li>
 You lead your team to deliver results.
 </li>
 <li>
 You establish the right team structure to respond to customer needs and business goals as well as operational/developmental objectives.
 </li>
 <li>
 You identify risks and bring them to the attention of your manager, customers, or stakeholders with plans for mitigation before they become roadblocks. You know when to escalate.
 </li>
 <li>
 You lead your team to deliver results and manage difficult problems, mitigate risks, and decide if you can handle or need to escalate.
 </li>
 <li>
 You are able to reach consensus on approach to meet business needs.
 </li>
 <li>
 You make sure your team(s) are operating properly, meeting SLAs, and delivering results by driving the right customer outcomes.
 </li>
 <li>
 You audit employee work to make sure results are high quality.
 </li>
 <li>
 You manage difficult problems/efforts, identify and mitigate immediate risks before they become roadblocks and decide if you can handle or need to escalate. You make trade-offs: time vs. quality vs. resources.
 </li>
 <li>
 You genuinely recognize success by giving credit to all employees who contributed.
 </li>
 <li>
 You drive constructive discussions and dive deeply into the details. You seek diverse points of view and integrate that feedback into your decisions. You provide guidance, resources, and processes to help your team think and implement org-wide.
 </li>
 <li>
 You actively manage your team&rsquo;s commitments, recognizing that their ability to meet every expectation will at times be constrained.
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 Artificial General Intelligence Data Services (AGI DS) mission is to provide high-quality labelled data at high-speed and low-cost for machine learning (ML) technologies.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree or higher (Any Stream)
 </li>
 <li>
 Previous experience as an Operations, Project or Program Manager directly managing and developing Data Associates
 </li>
 <li>
 Experience in understanding performance metrics and developing them to measure progress against key performance indicators
 </li>
 <li>
 Proficiency verbal and written communication skills in English
 </li>
 <li>
 Experience with process improvement/quality control tools and methods
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 Master&rsquo;s Degree
 
 
 <ul>
 <li>
 Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues
 </li>
 <li>
 Excellent communication, strong organizational skills and very detail-oriented
 </li>
 <li>
 Leadership experience in coaching and performance management
 </li>
 <li>
 Experience in managing process and operational escalations
 </li>
 <li>
 Experience with aspects of speech and language technology
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI HYD 16 SEZ
 
 
 Job ID: A3065047
</div>

Operations Manager, Ring

NxtWave

<div>
 
 
 
 Watch now
 
 
 
 
 
 Curriculum Operations Lead
 
 
 
 (NIAT/Intensive/Academy Program)
 
 
 
 About Nxtwave:
 
 
 
 NxtWave was founded by Rahul Attuluri (ex-Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur). In February 2023,
 
 NxtWave raised ₹275 crore, led by Greater Pacific Capital, a leading international private equity firm
 
 . The startup is also backed by Orios Ventures, Better Capital, and marquee angels, including the founders of some of India's unicorns.
 
 
 NxtWave is one of
 
 India's fastest-growing Ed-Tech startups
 
 , revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their
 
 educational background with its CCBP 4.0 programs.
 
 
 
 As an
 
 official partner for NSDC
 
 under the Ministry of Skill Development &amp; Entrepreneurship, Government of India, and recognized by NASSCOM, the Ministry of Commerce and Industry, Government of India, and Startup India, NxtWave has earned a reputation for excellence. The startup has received accolades such as
 
 'The Greatest Brand in Education'
 
 in a research-based listing by URS Media, a leading international media house. NxtWave has also been honored with the
 
 "Startup Spotlight Award 2023"
 
 by T-Hub on its 8th Foundation Day.
 
 
 Recently, NxtWave's founders, Anupam Pedarla and Sashank Gujjula, were honored in the
 
 2024 Forbes India 30 Under 30
 
 for their exceptional contribution to transforming the tech education landscape in India.
 
 
 The edtech brand eliminates the entry barrier to learning tech skills by offering vernacular content and interactive learning. Learning in one's mother tongue helps achieve higher comprehension, deeper attention, longer retention, and greater outcomes.
 
 
 Presently, NxtWave has paid subscribers from
 
 647+ districts
 
 across India. In just 2.5 years, CCBP 4.0 learners have been hired by
 
 1750+
 
 
 companies
 
 , including Google, Amazon, Nvidia, Goldman Sachs, Oracle, Deloitte, and more.
 
 
 Know more about NxtWave:
 
 https://www.ccbp.in
 
 
 
 
 Job Summary:
 
 
 
 As a Curriculum Operations Manager at NxtWave, you will be responsible for:
 
 <ul>
 <li>
 
 Curriculum Implementation:
 
 Oversee the efficient delivery of curriculum across the CCBP 4.0 program, ensuring consistent quality and timely rollout.
 </li>
 <li>
 
 Process Optimization:
 
 Develop and standardize operational processes to support seamless curriculum deployment and maintenance.
 </li>
 <li>
 
 Quality Assurance:
 
 Implement rigorous quality control measures to maintain high standards across all curriculum materials.
 </li>
 <li>
 
 Cross-functional Coordination:
 
 Serve as the bridge between curriculum development, technical teams, and teaching staff to ensure aligned execution.
 </li>
 <li>
 
 Performance Tracking:
 
 Monitor key operational metrics to improve curriculum delivery and student outcomes.
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 
 
 Curriculum Deployment and Operations Management:
 
 
 
 
 
 
 Develop and implement standard operating procedures for curriculum rollout, updates, and maintenance.
 
 
 Create efficient workflows for curriculum deployment across different learning platforms and formats.
 
 
 
 
 
 
 Expected Outcome:
 
 Ensure timely, error-free curriculum delivery to all learners with minimal operational friction.
 
 
 
 
 
 
 Quality Assurance and Consistency:
 
 
 
 
 
 
 Establish quality benchmarks and conduct regular audits of curriculum materials to ensure they meet NxtWave's standards.
 
 
 Implement feedback mechanisms to identify and address quality issues in real-time.
 
 
 
 
 
 
 Expected Outcome:
 
 Maintain consistent high-quality standards across all curriculum materials and learning experiences.
 
 
 
 
 
 
 Process Optimization and Scalability:
 
 
 
 
 
 
 Identify operational bottlenecks and implement solutions to streamline curriculum delivery.
 
 
 Design scalable processes that can accommodate growth in course offerings and student numbers.
 
 
 
 
 
 
 Expected Outcome:
 
 Create efficient, scalable operations that support NxtWave's rapid growth trajectory.
 
 
 
 
 
 
 Cross-functional Collaboration and Resource Management:
 
 
 
 
 
 
 Coordinate with curriculum developers, technical teams, and instructors to ensure seamless implementation.
 
 
 Allocate resources effectively to support curriculum operations and meet delivery timelines.
 
 
 
 
 
 
 Expected Outcome:
 
 Foster strong cross-functional alignment and efficient resource utilization.
 
 
 
 
 
 
 Data-driven Operational Improvements:
 
 
 
 
 
 
 Track key operational metrics and analyze data to identify improvement opportunities.
 
 
 Implement continuous improvement initiatives based on operational insights and learner feedback.
 
 
 
 
 
 
 Expected Outcome:
 
 Drive ongoing enhancements to operational efficiency and curriculum effectiveness.
 
 
 
 
 
 
 Curriculum Lifecycle Management:
 
 
 
 
 
 
 Oversee the entire lifecycle of curriculum from development to retirement, including version control and updates.
 
 
 Develop and maintain documentation for all operational processes and curriculum assets.
 
 
 
 
 
 
 Expected Outcome:
 
 Ensure systematic management of curriculum assets and transparent operations.
 
 
 
 
 
 
 Minimum Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in Education, Business Administration, or related field; Master's degree preferred.
 </li>
 <li>
 2+ years of experience in operations management, preferably in education or EdTech.
 </li>
 <li>
 Strong project management skills with experience in process design and implementation.
 </li>
 <li>
 Excellent organizational abilities with attention to detail and quality.
 </li>
 <li>
 Demonstrated ability to work cross-functionally and manage multiple stakeholders.
 </li>
 <li>
 Data-driven approach to problem-solving and decision-making.
 </li>
 <li>
 Proficiency with project management tools and learning management systems.
 </li>
 <li>
 Strong written and verbal communication skills.
 </li>
 <li>
 Basic understanding of curriculum development and instructional design principles.
 </li>
 <li>
 Familiarity with educational technology trends and tools.
 </li>
 <li>
 Passion for education and student success.
 </li>
 </ul>
 
 
 Job Overview:
 
 
 <ul>
 <li>
 Location:
 
 Hyderabad
 
 </li>
 <li>
 Job Type:
 
 Full-Time
 
 </li>
 <li>
 Work:
 
 Office
 
 </li>
 <li>
 Working Days: 6
 
 -Day Week
 
 </li>
 <li>
 Compensation:
 
 (Based on your skills and experience and market standard)
 
 </li>
 <li>
 Experience: 2+ Years in Operations Management
 </li>
 <li>
 Edtech Experience is mandatory
 </li>
 </ul>
 
 
</div>

Curriculum Project Manager

Deloitte

<div>
 
 Summary
 
 
 
 
 Position Summary
 
 
 
 
 Product Analyst - Deloitte Support Services India Private Limited
 
 
 
 Deloitte Global seeks a Product Analyst with experience in digital marketing and digital products to assist with a long-term project. The Product Analyst will work with a global team on a major global initiative to plan and monitor business activities during the project. This is an exciting opportunity to be a key influencer in shaping Deloitte Global&rsquo;s digital marketing agenda and priorities, along with leading the delivery of a cutting-edge and market-leading approach across the Deloitte network.
 
 
 The Product Analyst will be aligned to support the Digital Channels &amp; Ecosystems Strategy team within the Global Brand.
 
 
 
 Work you will do:
 
 
 
 <ul>
 <li>
 Support the Digital Experience Product Manager &amp; Leads in identifying, documenting and tracking stakeholder priorities and enhancement requests
 </li>
 <li>
 Collaborate with technology business analysts to review requirements for new features and functionalities
 </li>
 <li>
 Support the product manager in coordinating user acceptance testing activities in support of Digital channel product releases
 </li>
 <li>
 Test drive new features and functionalities and report feedback to the technology team
 </li>
 <li>
 Support the creation of documentation and training materials as needed
 </li>
 <li>
 Perform site audits as requested by Digital Engagement Manager for adherence to digital strategies
 </li>
 <li>
 Manage product administrative duties like user access control, program team site, gather and report statuses to program leaders
 </li>
 <li>
 Support program relationships with local country marketing teams as identified by the program leadership
 </li>
 <li>
 Perform tasks as assigned by Product Managers related to digital marketing products, including the Deloitte.com website
 </li>
 <li>
 Respond proactively to both business and project issues and escalates appropriately.
 </li>
 <li>
 Post on knowledge sharing and team collaboration sites
 </li>
 <li>
 Share best practices internally/externally
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree: Advanced degree preferred
 </li>
 <li>
 experience preferred
 
 
 </li>
 </ul>
 Skills:
 
 
 <ul>
 <li>
 Strong communications skills - excellent writing and editing skills, with confident presentation skills
 </li>
 <li>
 Strong executive presence
 </li>
 <li>
 Strong product management, project management, time management, and organizational skills
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 <li>
 Strong research and analytical skills; confidence in providing insights and recommendations
 </li>
 <li>
 Demonstrated ability to quickly learn new products and technologies
 </li>
 <li>
 Advanced Microsoft Office skills &ndash; particularly in PowerPoint and Excel &ndash; with the ability to create high quality and impactful deliverables
 
 
 </li>
 </ul>
 
 Our purpose
 
 
 
 Deloitte&rsquo;s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
 
 
 
 Our people and culture
 
 
 
 Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
 
 
 
 Professional development
 
 
 
 At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
 
 
 
 Benefits To Help You Thrive
 
 
 
 At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially&mdash;and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
 
 
 
 Recruiting tips
 
 
 
 From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
 
 
 Requisition code: 310017
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Analyst DDAI Global Brand - Hyderabad

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