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lead technical program manager Jobs in Jersey City

lead technical program manager

program specialist

program manager

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
Lead transformative tech programs, enhancing experiences firm-wide with strategic insights and technical prowess.</p><p>
As a Lead Technical Program Manager at JPMorgan Chase within the Commercial and Investment Bank - Markets Global Middle Office Technology team, you will drive the successful delivery of complex technology projects and programs that will help reach business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets and collaborating with high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.</p><p>
</p><p><b>Job responsibilities</b></p><ul><li>
Gather, analyze, document and communicate requirements across large scale Financial Systems, as well as maintain project plans and track project status.</li><li>
Develop and execute comprehensive project plans and presentations, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions.</li><li>
Manage key stakeholders and their responsiblities, including being the liaison between users and engineers. This including proper documentation of the business flows, application change requests, and functional requirements, all translated into technical specifications that will deliver what the business wants from our products.</li><li>
Collaborate with users for User Interface (UI) and User Experience (UX) design, and documenting wireframes.</li><li>
Participate in the planning and execution of Quality Assurance (QA) and User Acceptance Testing (UAT)</li><li>
Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum</li><li>
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define scope, objectives, and deliverables, ensuring alignment with overall product delivery goals</li><li>
Provide inputs for decision making with As Is and To Be models, requirements, planning, roadmaps, and able to deliver estimates grounded on solid data.</li><li>
Oversee overall objectives of a Product Operating Model, with Product Owner responsibilities. This includes being fluent in agile ways of working and proficient in organizing feature teams and scrum calls</li><li>
Encourage the overall adoption of Artificial Intelligence (AI) and Large Language Model (LLM) concepts and to foster a culture of continuous learning and innovation within the team</li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>
5+ years of experience and expertise in technical business analysis, technical project and program management, and leading complex technology projects in a large financial organization</li><li>
Clear understanding of Middle Office Operations, Post Trade processes, and trade booking concepts</li><li>
Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and users</li><li>
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities and have excellent analytical skills, especially pertaining to data analysis and data interrogation in databases and logs</li><li>
Experience in requirements elicitation as a Technical Business Analyst and experience in Agile methodologies and Scrum Master</li><li>
Familiarity with User Interface (UI) and User Experience (UX) design and familiarity with the concepts of Artificial Intelligence (AI), Large Language Model (LLM), and Machine Learning (ML)</li><li>
Experience in utilizing technical fluency, and familiarity with cloud architecture and software development fundamentals</li><li>
Must have excellent oral, written and presentation skills, being able to communicate effectively on both a technical and business level</li><li>
Must have experience with the following set of tools: Visio, Word, Excel, PowerPoint, MS Project, JIRA, Confluence, SharePoint, etc.</li><li>
Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment</li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
Professional certifications in AWS and Agile Delivery</li><li>
Experience in finance especially within Corporate and Investment Banking across Equities and Derivatives domain</li><li>
Experience in data and analytics and full stack technical delivery</li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Lead Technical Program Manager

<div><b>JOB DESCRIPTION</b><p><br>
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
</p><p>As a Lead Technical Program Manager (Chief of Staff) in LOB Aligned Onboarding platform, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.</p><p><b>
Job responsibilities</b></p><ul><li><p>
Lead software engineering projects, overseeing timelines, objectives, planning, execution, and delivery. Execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions</p></li><li><p>
Apply software development methodologies to enhance project outcomes, planning discipline, and execution rigor.</p></li><li><p>
Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum</p></li><li><p>
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals</p></li><li><p>
Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness</p></li><li><p>
Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team</p></li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li><p>
5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization</p></li><li><p>
Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients</p></li><li><p>
Driving engagement team management and business process improvement initiatives.</p></li><li><p>
Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services</p></li><li><p>
Proven track record of effectively negotiating and managing resources, timelines, budgets, financial resources and high-performing teams in a fast-paced, agile environment</p></li><li><p>
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities</p></li><li><p>
Understanding and leveraging AI technologies for day today activities</p></li></ul><p><b>
Preferred qualifications, capabilities, and skills</b></p><ul><li><p>
Having obtained Project Management Professional (PMP) and/or Certified ScrumMaster (CSM) certifications.</p></li></ul><p>
</p><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Chief of Staff - Lead Technical Program Manager

<div><b>JOB DESCRIPTION</b><p><br>
Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
</p><p>As a Lead Technical Program Manager in Enterprise Product Security, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories is essential for developing innovative solutions, while simultaneously effectively managing resources, budgets, and high-performing teams. Your strong analytical reasoning and adaptability skills will enable you to navigate through ambiguity and change, ensuring that technology initiatives align with business goals. With advanced communication and stakeholder management abilities, you will foster productive working relationships and influence decision-making to achieve mutually beneficial outcomes. As a subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery.</p><p><b>
Job responsibilities</b></p><ul><li>
Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions</li><li>
Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum</li><li>
Collaborate with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals</li><li>
Utilize advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness</li><li>
Champion the adoption of agile methodologies and technical solutions, fostering a culture of continuous learning and innovation within the team</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul><li>
5+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in a large organization</li><li>
Advanced expertise in stakeholder management, with the ability to establish productive working relationships and influence decision-making across cross-functional teams and clients</li><li>
Advanced experience in utilizing technical fluency, including knowledge of vendor products and managing vendor relations, to enable on-demand access to shared pools of applications and services</li><li>
Proven track record of effectively managing resources, budgets, and high-performing teams in a fast-paced, agile environment</li><li>
Demonstrated proficiency in applying analytical reasoning and problem-solving techniques to break down business, technical, or operational objectives into manageable tasks and activities</li></ul><p><b>
Preferred qualifications, capabilities, and skills</b></p><ul><li>
Experience in Cybersecurity in financial services</li><li>
Experience with technology control governance in financial services</li><li>
Experience with cloud, employee workspace or endpoint security, IOT security, and/or technology governance</li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Lead Technical Program Manager-Next Gen Workspace Security

<div><b>JOB DESCRIPTION</b><p><br>
</p><p></p><p>Help shape how design delivers at scale across a global organization. Join our Experience Design team to drive operational excellence, stronger collaboration, and consistently high-quality user experiences across Corporate and Investment Bank Operations.</p><p>
</p><p>As a Senior Associate Design Program Manager within Experience Design (XD) for Corporate and Investment Bank (CIB) Operations Experience Design (OXD), you will lead delivery for complex programs and enable the design organization to operate efficiently and predictably. You will partner closely with design leads, product, technology, and finance/business management to align resources with strategic priorities, strengthen governance, and increase delivery transparency. In this role, you will enhance ways of working across teams by scaling effective practices, managing risks, and promoting adoption of tools and approaches (including AI and automation) that improve both quality and speed of delivery.</p><p>
</p><p><b>Job responsibilities</b></p><ul><li>
Oversee delivery for assigned portfolios/programs, partnering with design and product leads to align XD capacity and priorities</li><li>
Drive cross-functional collaboration and scalable ways of working, increasing visibility of design delivery and improving team efficiency</li><li>
Partner with finance and business management to support portfolio governance, resource allocation, and prioritization</li><li>
Produce executive-ready reporting on status, outcomes, risks/issues, and financials; drive timely escalation and resolution</li><li>
Embed quality and efficiency mechanisms into the design and product development lifecycle in partnership with product and engineering</li><li>
Identify and pilot tool/process improvements (including AI and automation), sharing learnings and standardizing successful practices</li><li>
Develop and maintain reusable standards (SOPs, templates, playbooks) and support engagement/communication to sustain team health</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul><li>
Experience leading operational improvements and change initiatives across multi-disciplinary, globally distributed teams</li><li>
Working knowledge of UX disciplines and user-centered methods, tools, and workflows</li><li>
Experience partnering with finance/business management stakeholders in complex, regulated environments</li><li>
Strong stakeholder management, communication, and relationship-building skills across varied seniority levels</li><li>
Demonstrated ability to champion best practices and improve cross-functional collaboration and delivery outcomes</li><li>
Proficiency with program/project tools (e.g., Jira, Confluence) and productivity suites (e.g., Microsoft Office)</li><li>
Familiarity with design and AI-assisted tools (e.g., Figma, GitHub Copilot) and the aptitude to evaluate and integrate emerging tools</li></ul><p><b>
Preferred qualifications, capabilities, and skills</b></p><ul><li>
Experience supporting the end-to-end product development lifecycle</li><li>
Knowledge of current design industry trends and evolving best practices</li><li>
Strong facilitation skills, including workshops, decisioning, and alignment forums</li><li>
Project Management or Agile/Scrum certification (or equivalent experience)</li></ul><p>
</p><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Senior Associate, Design Program Manager - Operations Experience Design

AvePoint

<div><p><b>Project Manager:</b></p>
<p>
The Project Manager will be responsible for overseeing enterprise-level projects in the fast-paced tech industry. This position offers the opportunity to manage a diverse slate of projects of varying scopes and sizes for a global organization.</p>
<p><b>
Day-to-Day Activities:</b></p>
<p><b>
Project Planning &amp; Execution</b></p>
<ul>
<li>Develop and manage project schedules, scopes, resources, and project health.</li>
</ul><ul><li>Create and execute Microsoft project plans, revising them as needed to meet changing needs and requirements.</li>
</ul><ul><li>Identify and assemble project teams, providing leadership and mentoring to ensure effective completion.</li>
</ul><ul><li>Manage day-to-day operational aspects of projects, including scope and cost.</li>
</ul><ul><li>Review deliverables prepared by the Delivery team before passing them to the client.</li>
</ul><ul><li>Apply AvePoint delivery methodology and enforce project standards.</li>
</ul><ul><li>Prepare for engagement reviews and quality assurance procedures.</li>
</ul><ul><li>Minimize company exposure and risk on projects through early detection, development of contingency plans, and full communication.</li>
</ul><ul><li>Maintain current and complete project management data and documents in the company database; analyze and report project performance metrics.</li></ul><br>
<p><br>
<b>Risk Management</b></p>
<ul>
<li>Identify risks, define problem-solving strategies, and facilitate conflict resolution to ensure project success from start to finish.</li>
</ul><ul><li>Develop and implement contingency plans to mitigate risks and reduce project disruptions.</li></ul><br>
<p><br>
<b>Communication &amp; Collaboration</b></p>
<ul>
<li>Effectively manage communication across all levels of management (both internally and externally).</li>
</ul>Work with cross-functional teams, as well as with external vendors, partners, and customers.<br>
<ul><li>
</li>
<li>Collaborate with international teams to ensure project alignment and success.</li><br>
</ul>
<p><b>Skills &amp; Competencies</b></p>
<ul>
<li>Technical Knowledge in 365, Microsoft Project, SuiteProjectsPro (Open Air), CRM(Salesforce, Dynamics)</li>
</ul><ul><li>Strong organizational skills with high attention to detail.</li>
</ul><ul><li>Ability to manage multiple time-sensitive projects concurrently.</li>
</ul><ul><li>Potential to see roadblocks or risks down the line.</li>
</ul><ul><li>Comfortability working autonomously and collaboratively.</li>
</ul><ul><li>Exceptional verbal and written communication skills.</li>
</ul><ul><li>Fast learner with a passion for technology.</li>
</ul><ul><li>Solid understanding of Agile development and delivery methodologies.</li>
</ul><ul><li>Demonstrated success managing priorities and personalities in cross-functional teams.</li></ul><br>
<p><br>
<b>Certifications</b></p>
<ul>
<li>PMP Certification and CSM are a plus; Path to obtaining either or both</li><br>
</ul>
<p>The Salary Range for this role is $95,000 - $115,000. At AvePoint, we strive to offer competitive, fair, and equitable total rewards. The listed salary range represents a good faith estimate, with final offers based on location, experience, skills, and qualifications. The listed range reflects base salary only; our total rewards include base salary, comprehensive benefits (medical, dental, vision, 401(k) with match, unlimited PTO), and depending on the role, bonuses, commissions, or equity (RSUs). We welcome compensation discussions&mdash;apply even if your expectations fall outside the range.</p><div><p>
Any personal data you share with us during the application process will be processed strictly in compliance with applicable data protection laws and our Privacy Notice.</p></div></div>

Project Manager

<div><b>JOB DESCRIPTION</b><br>
<div>
Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.</div><div><br>
</div><div>As a Product Portfolio Operations Manager in Consumer Bank, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.</div><div>
</div><div>As the Partner Planning &amp; Engagement Lead for the Consumer Bank agile product portfolio, you will play a key role in supporting the alignment of product investments and roadmaps to Consumer Bank Strategic Objectives. You will help mobilize product teams to deliver large-scale initiatives and enable frictionless execution by ensuring agile product partners are aligned to deliver against Consumer Bank priorities. Through collaboration with cross-functional partners and a focus on continuous improvement, you will contribute to better business and product outcomes across the organization.<br>
</div><div><b>Job responsibilities</b></div><div><ul><li>
Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives</li><li>
Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices</li><li>
Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized</li><li>
Implements a product-level collection strategy consisting of controls, financials, and resourcing needs</li><li>
Align partner product priorities to CB strategic business objectives and desired P&amp;L outcomes.</li><li>
Establishs a partner communication framework to create awareness and alignment to business objectives and product priorities.</li><li>
Partners closely with Product Owners, Technology Leads, Design Leads and Data Owners to track roadmap execution, capacity, dependencies, risks, and performance metrics.</li><li>
Ensures Consumer Bank stakeholders are aligned to capabilities being built by product partners that impact the Consumer Bank business and customers.</li><li>
Drive operational process improvements, facilitate adoption of agile product development best practices and resolution of escalated issues.</li><li>
Prepare senior management updates and synthesize complex information into executive level communications.</li><li>
Support special projects and executive requests.</li></ul></div><div><b>
Required qualifications, capabilities, and skills</b></div><div><ul><li>
5+ years of experience or equivalent expertise in program management or performance optimization</li><li>
Proven ability to manage and implement operational effectiveness initiatives</li><li>
Proven ability to operate within the product development life cycle and agile methodologies
</li><li>Proficiency in agile methodology, Jira/Jira Align, Microsoft Suite (Word, PowerPoint, Excel), and Confluence.
</li><li>Strong organizational and project management skills, with the ability to manage multiple high-priority initiatives simultaneously.</li><li>
Demonstrated capability to influence, align, and build consensus among stakeholders across the organization to drive successful outcomes.</li><li>
Skilled at translating complex information into clear, engaging, and persuasive messages that resonate with senior audiences.</li><li>
Exceptional attention to detail and strong analytical skills.</li></ul></div><div><b>
Preferred qualifications, capabilities, and skills</b></div><ul><li><div>
Experience in financial services and consumer banking</div></li></ul>
<b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
<br>
</div><div>We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

Consumer Bank Partner Engagement Lead - Product Portfolio Operations

<div><b>JOB DESCRIPTION</b><br>
<div>
Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.</div><div><br>
</div><div>As a Product Portfolio Operations Manager in Consumer Bank Product Portfolio Operations Team, you will be play a critical role in enhancing operational efficiency, supporting strategic firm and business initiatives, while fostering communication and collaboration across all product lines, finance, and impacted stakeholders. You will leverage your strong leadership, communication, and organizational skills to ensure alignment with business objectives and promote continuous frictionless experiences.
</div><div></div><p>In this role you will help drive the quarterly planning cycles across the Consumer Bank, while you will partner with General Managers/Business Owners to maintain continuous alignment on their priorities. You will work cross‑functionally with Product Owners, Co‑Suppliers, and other PPOs to orchestrate seamless execution and ensure capacity against prioritized book of work items, while escalating when appropriate. You will work both collaboratively and independently to deliver outcomes across a spectrum of stretch assignments, from well‑defined tasks to ambiguous, complex initiatives. If you have the desire to learn, grow and make an impact on the Consumer Bank, this is the role for you!<br>
</p><div><b>Job responsibilities</b></div><div><ul><li>
Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives</li><li>
Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices</li><li>
Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized</li><li>
Implements a product-level collection strategy consisting of controls, financials, and resourcing needs</li><li>
Partner with stakeholders and product portfolios to align on Consumer Bank goals, priorities, and outcomes.</li><li>
Lead quarterly demand and investment planning; synchronize priorities and resourcing across teams.</li><li>
Maintain and consolidate product roadmaps, ensuring visibility into scope, timelines, funding, and capacity.</li><li>
Manage dependencies and capacity; facilitate trade-offs and challenge assumptions to protect delivery outcomes.</li><li>
Coordinate cross-functional and co-supplier interlocks to ensure end-to-end alignment from discovery through execution.</li><li>
Create and deliver executive communications and reporting (e.g., memos, monthly updates, ad hoc requests).</li><li>
Drive continuous improvement and change adoption by standardizing best practices and translating operating model changes into clear actions.</li></ul></div><div><b>
Required qualifications, capabilities, and skills</b></div><div><ul><li>
5+ years of experience or equivalent expertise in program management or performance optimization</li><li>
Proven ability to manage and implement operational effectiveness initiatives</li><li>
Proven ability to operate within the product development life cycle and agile methodologies
</li><li>7+ years of experience with large, multi‑team product portfolios or complex programs in product, technology, or operations with demonstrated VP‑level scope and impact.</li><li>
Proven ability to support and integrate multi‑quarter planning cycles across diverse stakeholders (Product, Finance, Co‑Suppliers).</li><li>
Strong capacity planning and portfolio management skills, including prioritization, dependency management, risk/issue management.</li><li>
Executive presence with outstanding communication, and influencing skills; adept at driving clarity and decisions in ambiguous, fast‑moving environments.</li><li>
Excellent relationship-building skills, with ability to establish trust and lead by influence.</li><li>
Proven experience delivering timely, high-quality executive communications, presentations, and reporting. Attention to detail is a must with continuous focus on design excellence.</li><li>
Strong understanding with Agile ways of working and hands on knowledge of JIRA.</li></ul></div><div><b>
Preferred qualifications, capabilities, and skills</b></div><ul><li>
Advanced level proficiency in all Microsoft Office tools (Excel, PowerPoint, Teams) and JIRA, Confluence.</li><li>
Expert level proficiency with advanced modeling and analysis using PivotTables and Pivot Charts, Advanced formulas and functions (e.g., XLOOKUP)</li><li>
Able to craft executive‑level, board‑ready presentations that tell a clear story; translate complex analysis into crisp visuals; write concise speaker notes; and tailor content for senior audiences.</li></ul>
<b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
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<b>ABOUT THE TEAM</b><br>
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Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
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</div><div>We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

Product Portfolio Operations Manager, Consumer Bank Engagement

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