guest relations agent

hr employee relations officer Jobs in Qatar

hr employee relations officer

human resources - government relations Jobs in Qatar

human resources - government relations

licensing & public relations coordinator Jobs in Qatar

licensing & public relations coordinator

public relations officer (pro) Jobs in Qatar

public relations officer (pro)

public relations

City Centre Rotana Doha

<div>
 
 Job Description
 
 
 
 We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
 
 
 This position is based at City Centre Rotana Doha
 
 
 As a Reservations Agent you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery and your role will include key responsibilities such as-
 
 
 <ul>
 <li>
 Process and confirm guest room reservations made by clients on the phone, letter or fax
 </li>
 <li>
 Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations
 </li>
 <li>
 Remain up to date with all the promotions in and around the hotel and follow established procedures to process all room reservations, rates, confirmations, hotel facilities, etc.
 </li>
 <li>
 Show complete product knowledge, understand rate structure and apply rate management
 </li>
 <li>
 Maintain established filing system for all correspondence and collate reports as required by Reservations Manager or Supervisor
 </li>
 <li>
 Promote and maintain good public relations and endeavors to maximize business
 </li>
 <li>
 Maintain an accurate room status at all times
 </li>
 <li>
 Ensure all incoming calls are answered as per the Rotana standards, information received by fax is inputted and check constantly the incoming e-mails
 </li>
 <li>
 Organize visa request for hotel guest as per hotel policy and up-sell whenever an opportunity is identified
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Education, Qualifications &amp; Experiences
 
 
 
 You should have a diploma / degree within the hospitality field and previous experience in hotel reservations. You must be a computer literate with excellent communication skills, written and oral proficiency in English, while additional language skills are an asset.
 
 
 
 Knowledge &amp; Competencies
 
 
 
 The ideal candidate will be customer focused and with an extremely proactive personality and a courteous, dynamic and approachable character. You will work effectively with professionalism and establish effective relationships with internal and external customers. You work independently within a structured environment while possessing following additional competencies-
 
 
 Understanding the job
 
 
 Teamwork
 
 
 Taking Responsibility
 
 
 Recognising Differences
 
 
 Adaptability
 
 
 Customer Focus
</div>

Reservations Agent

Swan Global

<div>
 
 
 Job Title:
 
 Employee Relations and Compliance
 
 
 
 Location:
 
 Doha, Qatar
 
 
 
 
 
 
 
 
 We are seeking an experienced
 
 HR Employee Relations &amp; Compliance Specialist
 
 to manage employee relations matters, labor law compliance, and HR governance across the organization. The successful candidate will play a key role in handling disciplinary cases, employee grievances, policy administration, workplace culture initiatives, and ensuring compliance with applicable employment regulations. This position requires strong knowledge of employee relations practices, labor laws, and HR operational governance.
 
 
 
 
 
 
 Mandatory Requirements &amp; Qualifications:
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 7&ndash;10 years of relevant experience in Employee Relations, HR Compliance, or HR Operations.
 </li>
 <li>
 Proven experience handling disciplinary cases, employee grievances, and labor law matters.
 </li>
 <li>
 Experience within corporate or regulated environments is preferred.
 </li>
 </ul>
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor's Degree in Human Resources, Business Administration, Law, or a related field.
 </li>
 </ul>
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Strong knowledge of employee relations and case management practices.
 </li>
 <li>
 Sound understanding of labor laws and HR compliance requirements.
 </li>
 <li>
 Experience in HR policy development and governance.
 </li>
 <li>
 Familiarity with HRIS/ERP systems (Odoo preferred).
 </li>
 <li>
 Proficiency in Microsoft Office applications.
 </li>
 </ul>
 
 
 Mandatory Criteria:
 
 
 <ul>
 <li>
 Fluent in English.
 </li>
 <li>
 Arabic language skills are strongly preferred.
 </li>
 <li>
 Ability to manage sensitive employee matters with professionalism and confidentiality.
 </li>
 <li>
 Strong conflict resolution, communication, and advisory skills.
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 Employee Relations &amp; Case Management
 
 
 <ul>
 <li>
 Manage employee grievances, disciplinary actions, workplace disputes, and investigations.
 </li>
 <li>
 Advise managers on employee conduct matters and ensure fair, consistent application of HR policies.
 </li>
 <li>
 Maintain accurate documentation of employee relations cases and outcomes.
 </li>
 </ul>
 
 
 Labor Law Compliance
 
 
 <ul>
 <li>
 Ensure HR practices comply with applicable labor laws and employment regulations.
 </li>
 <li>
 Monitor legislative updates and assess impacts on HR policies and procedures.
 </li>
 <li>
 Support management on compliance-related matters and regulatory requirements.
 </li>
 </ul>
 
 
 HR Governance &amp; Workplace Culture
 
 
 <ul>
 <li>
 Support the development, review, and implementation of HR policies and procedures.
 </li>
 <li>
 Promote ethical workplace practices, employee engagement, and a positive organizational culture.
 </li>
 <li>
 Ensure consistent communication and application of HR policies across departments.
 </li>
 </ul>
 
 
 Onboarding &amp; Employee Exit Management
 
 
 <ul>
 <li>
 Support employee onboarding, induction, and awareness of company policies and workplace standards.
 </li>
 <li>
 Manage administrative aspects of employee exits, including resignations, terminations, and clearance procedures.
 </li>
 </ul>
 
 
 Compliance Monitoring &amp; Continuous Improvement
 
 
 <ul>
 <li>
 Conduct compliance monitoring activities and support internal HR audits.
 </li>
 <li>
 Identify potential compliance risks and recommend process improvements.
 </li>
 <li>
 Maintain HR compliance records, reports, and governance documentation.
 </li>
 </ul>
 
 
 
 
 
 Documents Required:
 
 
 <ul>
 <li>
 Updated CV
 </li>
 <li>
 QID Copy
 </li>
 </ul>
 
 
</div>

Employee Relations and Compliance

Confidential

<div>
 
 We are seeking a proactive and detail-orien
 
 te
 
 d HR Employee Relations Officer to join our Human Resources team in Qatar. This role will support employee relations and HR operations activities, ensuring a seamless employee experience throughout the employee lifecycle. The ideal candidate will have strong administrative capabilities, excellent communication skills in both Arabic and English, and experience managing government-related HR processes within Qatar.
 
 
 
 
 
 
 
 Key Responsibilitie
 
 
 
 
 
 
 s
 
 Employee Relations &amp; HR Operatio
 
 <ul>
 <li>
 nsSupport daily employee relations activities and respond to employee inquiries professionally and confidentiall
 </li>
 <li>
 y.Assist in addressing employee concerns and escalate issues when necessar
 </li>
 <li>
 y.Maintain employee records and ensure data accuracy within SAP HR system
 </li>
 <li>
 s.Generate HR reports, trackers, and workforce data analysis using Exce
 </li>
 <li>
 l.Ensure proper filing, documentation, and compliance with company policie
 </li>
 </ul>
 
 
 
 
 s.
 
 Employee Lifecycle Managem
 
 <ul>
 <li>
 entManage end-to-end employee separation and offboarding process
 </li>
 <li>
 es.Coordinate employee clearance procedures with relevant departmen
 </li>
 <li>
 ts.Prepare HR letters and official correspondence in both Arabic and Engli
 </li>
 </ul>
 
 
 
 
 sh.
 
 Government Relations &amp; Immigration Sup
 
 <ul>
 <li>
 portProcess QID applications, renewals, transfers, cancellations, and related documentat
 </li>
 <li>
 ion.Coordinate medical examinations, biometric appointments, and other government-mandated procedu
 </li>
 <li>
 res.Liaise with Government Affairs teams and external authorities to ensure timely completion of employee transacti
 </li>
 </ul>
 
 
 
 
 ons.
 
 Employee Benefits Administr
 
 <ul>
 <li>
 ationSupport employee medical insurance administration and related documenta
 </li>
 <li>
 tion.Assist with employee-related administrative processes and HR service deli
 </li>
 </ul>
 
 
 
 
 very.
 
 Qualific
 
 <ul>
 <li>
 ationsBachelor's Degree in Human Resources, Business Administration, or a related
 </li>
 <li>
 field.3&ndash;5 years of experience in Human Resources, Employee Relations, HR Operations, or Government Rela
 </li>
 </ul>
 
 
 
 
 tions.
 
 Technical
 
 <ul>
 <li>
 SkillsAdvanced Microsoft Excel skills (Pivot Tables, VLOOKUP/XLOOKUP, Reporting &amp; Ana
 </li>
 <li>
 lysis).Working knowledge of SAP HR and/or SuccessF
 </li>
 <li>
 actors.Proficiency in Microsoft Office applic
 </li>
 <li>
 ations.Strong reporting, documentation, and record management capabi
 </li>
 </ul>
 
 
 
 
 lities.
 
 Skills &amp; Comp
 
 <ul>
 <li>
 etenciesFluent in Arabic and English (written and
 </li>
 <li>
 verbal).Strong communication and interpersonal
 </li>
 <li>
 skills.Excellent organizational and administrative ab
 </li>
 <li>
 ilities.High attention to detail and a
 </li>
 <li>
 ccuracy.Flexible, adaptable, and eager t
 </li>
 <li>
 o learn.Ability to manage multiple priorities and meet de
 </li>
 <li>
 adlines.Strong sense of integrity, confidentiality, and professi
 </li>
 </ul>
 
 
 
 
 onalism.
 
 
 <ul>
 <li>
 PreferredKnowledge of Qatar L
 </li>
 <li>
 abor Law.Familiarity with Government Affairs processes
 </li>
 <li>
 in Qatar.Experience with employee medical insurance admini
 </li>
 </ul>
 
 
 
 stration.
</div>

HR Employee Relations Officer

PULLMAN

<div>Company Description 
Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.
Take the opportunity to become a Heartist&reg;, and let your heart guide you in this world where life beats faster. 
Job Description 
<ul><li>
Assist in developing and implementing comprehensive marketing strategies aligned with company goals and objectives</li><li>
Collaborate with cross-functional teams to create and execute marketing campaigns across various channels, including digital, social media, email, and traditional advertising</li><li>
Manage and optimize content creation for various marketing platforms, ensuring consistency in brand messaging and tone</li><li>
Monitor and analyze marketing campaign performance, providing regular reports and insights to improve effectiveness</li><li>
Assist in budget management for marketing initiatives, ensuring efficient allocation of resources</li><li>
Coordinate with external agencies and vendors to deliver high-quality marketing materials and experiences</li><li>
Support the development and maintenance of the company's online presence, including website and social media channels</li><li>
Contribute to the planning and execution of marketing events and promotions</li><li>
Stay up-to-date with the latest marketing trends and technologies, recommending innovative approaches to enhance our marketing efforts</li></ul> 

Qualifications 
<ul><li>
Minimum 3 years of experience in hospitality marketing or a similar role.</li><li>
Degree in Marketing, Communications, or a related field.</li><li>
Strong understanding of digital marketing, branding, and public relations.</li><li>
Excellent communication and writing skills in English (additional languages are a plus).</li><li>
Creative thinker with strong project management and organizational skills.</li><li>
Proficiency in marketing tools and platforms</li><li>
Ability to work collaboratively across departments and with external partners.</li></ul> 

Additional Information 
Our commitment to Diversity &amp; Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS</div>

Marketing and Communication Executive

Marriott International

<div>Additional Information 
Job Number26072684 
Job CategoryHuman Resources 
LocationThe Pearl Island, Doha, Qatar, Qatar, 14875 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY
Recruitment Programs and Strategies
Monitor all hiring and recruitment processes for compliance with all local, state, and federal laws and company policies and standards.
Hiring:
Applications
<ul><li>Assist employees with internal and external transfer requests and procedures.</li>
<li>Monitor and assist managers/supervisors with hiring processes and issues.</li>
</ul>Prescreen and Interviewing
<ul><li>Coordinate and conduct applicant drug screens, reference checks, background checks, motor vehicle checks, and social security number verification in accordance with company procedures.</li>
<li>Maintain applicant flow, drug screen, orientation and transfer request logs.</li>
 </ul>Offers
<ul><li>Communicate to all applicants receiving a job offer the necessary documentation required to bring on first day of employment in order to complete I-9 employment verification forms.</li>
</ul>New Employees
<ul><li>Create and maintain new hire files and enter them into PeopleSoft.</li>
<li>Create new employee personnel file.</li>
<li>Assist with orientation of new employees.</li>
<li>Train new hires on Human Resources processes, programs, policies, information systems, etc.</li>
</ul>Compensation
<ul><li>Support processing and maintenance of payroll records in accordance with policies and procedures, as necessary.</li>
</ul>Administration
<ul><li>Maintain confidentiality and security of employee and property records, files, and information.</li>
<li>Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's, reference checks, Drug Free Workplace Policy (DFWP), applicant self-identification forms, department orientation check list).</li>
<li>Answer phone calls and record messages.</li>
<li>Create and type office correspondence using computer.</li>
<li>Create and maintain filing systems.</li>
<li>Generate Human Resources data reports as required or as requested.</li>
<li>Serve as Human Resources subject matter expert and participate on project teams.</li>
</ul>Communications and Relations
<ul><li>Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.</li>
<li>Inform Human Resources management of issues related to employee relations within the division or property.</li>
<li>Post all necessary legal or regulatory notices related to Human Resources in view of all employees as required by law.</li>
<li>Assist and support management and the leadership team with handling and resolving Human Resources issues.</li>
</ul>Policies and Procedures
<ul><li>Maintain confidentiality of proprietary materials and information.</li>
<li>Follow company and department policies and procedures.</li>
<li>Protect the privacy and security of guests and coworkers.</li>
<li>Ensure uniform, nametags, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures.</li>
<li>Perform other reasonable job duties as requested by Supervisors.</li>
</ul>Communication
<ul><li>Talk with and listen to other employees to effectively exchange information.</li>
<li>Discuss work topics, activities, or problems with coworkers, supervisors, or managers discreetly and quietly, avoiding public areas of the property.</li>
<li>Prepare and review written documents (e.g., daily logs, business letters, memoranda, reports), including proofreading and editing written information to ensure accuracy and completeness.</li>
</ul>Working with Others
<ul><li>Support all co-workers and treat them with dignity and respect.</li>
<li>Handle sensitive issues with employees with tact, respect, diplomacy, and confidentiality.</li>
<li>Develop and maintain positive and productive working relationships with other employees and departments.</li>
<li>Actively listen to and consider the concerns of other employees, responding appropriately and effectively.</li>
<li>Partner with and assist others to promote an environment of teamwork and achieve common goals.</li>
</ul>PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None</div>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Human Resources & Payroll Specialist

Target Trading & Contracting W.L.L

We are seeking an experienced HR Manager to lead and manage day-to-day HR operations while supporting workforce management, employee relations, compliance, and organizational effectiveness within a manufacturing environment.Key Responsibilities:<ul><li>Lead and oversee daily HR operations and administration activities</li><li>Manage recruitment, onboarding, employee relations, attendance, leave, and performance management processes</li><li>Supervise HR team members and ensure efficient HR service delivery</li><li>Ensure compliance with company policies, labor laws, and HR best practices</li><li>Support workforce planning and manpower requirements across departments</li><li>Handle employee grievances, disciplinary actions, and HR investigations</li><li>Monitor HR metrics and provide reports and recommendations to management</li><li>Drive continuous improvement of HR processes, policies, and employee engagement initiatives</li></ul>Key Requirements:✅ Male candidate preferred ✅ Muslim candidate preferred ✅ 8&ndash;12 years of total HR experience ✅ Minimum 2&ndash;5 years in a supervisory or managerial HR role ✅ Manufacturing, industrial, contracting, or production industry experience preferred ✅ Strong background in HR operations, employee relations, and HR administration ✅ Good knowledge of labor laws, HR policies, and HRMS/ERP systems ✅ Immediate joiners are highly preferredPay: QAR10,000.00 - QAR15,000.00 per monthApplication Question(s):<ul><li>How soon you can join?</li><li>How much is your salary expectation?</li></ul>Experience:<ul><li>Manufacturing Industry: 1 year (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Work Location: In person

HR Manager

Swan Global WLL

Requirements:<ul><li>Minimum 7&ndash;10 years of relevant experience in Employee Relations, HR Compliance, or HR Operations.</li><li>Bachelor's Degree in Human Resources, Business Administration, Law, or a related field.</li><li>Experience in handling disciplinary cases and labor law matters is required.</li><li>Experience in corporate or regulated environments is preferred.</li><li>Strong knowledge of employee relations and case management practices.</li><li>Understanding labor laws and HR compliance requirements.</li><li>Experience in policy development and governance frameworks.</li><li>Ability to conduct investigations and manage disciplinary procedures.</li><li>Familiarity with HR systems and documentation processes.</li></ul>Application Question(s):<ul><li>Are you under freelance visa or company visa?</li><li>What is your notice period?</li></ul>Work Location: In person

HR Employee Relations & Compliance

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