business analyst

quality manager

qa/qc manager

senior business analyst

business analyst lead

quality assurance analyst

Salam

<div>
 
 Job Role : The Cybersecurity Excellence Quality Analyst ensures the highest quality standards across our Cybersecurity services and initiatives. This role oversees the performance of Cybersecurity services and projects, ensuring alignment with organizational goals and industry standards.
 
 
 
 
 Combining quality assurance with creative report and presentation design, the analyst will highlight sector achievements, project outcomes, and future initiatives. They will monitor Cybersecurity service execution, identify improvement areas, and implement corrective actions, while producing dynamic reports and presentations to communicate successes, key metrics, and strategic goals to internal and external stakeholders.
 
 
 
 
 
 
 Duties &amp; Responsibilities :
 
 
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 expectations.
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 Collaborate with Cybersecurity divisions to establish and maintain quality controls that meet or exceed industry standards.
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 Monitor and analyze the performance of Cybersecurity projects managed by the Cybersecurity Excellence team.
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 Conduct regular audits of ongoing Cybersecurity projects to ensure adherence to quality standards &amp; timelines.
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 Develop corrective actions, solutions, and improvements for any identified quality issues within Cybersecurity services and projects.
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 Identify the root causes of quality problems in both services and Cybersecurity projects, coordinating corrective actions as necessary.
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 Ensure compliance with Cybersecurity operations licenses and support contracts by tracking, logging, and ensuring timely renewals.
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 Research, compile, and prepare materials related to Quality Control activities to enhance service and project delivery.
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 Monitor Cybersecurity services and projects to detect potential gaps or malfunctions early in the process.
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 Work closely with internal teams to improve customer satisfaction by ensuring high-quality, reliable Cybersecurity services.
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 Maintain consistent alignment with the Cybersecurity Excellence team to ensure all projects meet quality expectations.
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 Monitor and oversee the quality of cybersecurity projects managed by the Cybersecurity Excellence team, ensuring they meet established quality standards, timelines, and objectives.
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 Develop and maintain project-specific quality assurance metrics to track progress and quality.
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 Review project documentation (e.g., project plans, post-implementation reviews) to ensure consistency with quality standards and accurate reporting.
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 Provide quality oversight for all critical phases of cybersecurity projects, including planning, execution, and closure.
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 Conduct post-project evaluations to assess the quality of deliverables and identify areas for future improvements in projects.
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 Create engaging, creative reports and presentations that highlight sector achievements, project results, and key events, designed to captivate diverse audiences.
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 Collaborate with senior leadership to ensure messaging and visuals in reports align with company objectives and communicate impactful insights.
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 </ul>
 
 
 
 
 
 Job Specifications
 
 :
 
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 Bachelor&rsquo;s degree in Cybersecurity, Information Technology, Business, or related field (or equivalent experience).
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 Strong knowledge of Cybersecurity frameworks, standards, and best practices.
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 Excellent communication and interpersonal skills.
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 Ability to work effectively in a fast-paced environment and manage multiple priorities.
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 Expertise in creating creative reports and presentations.
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 Understanding of cybersecurity services, security metrics, and compliance requirements.
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 At least 4 years of experience in a Quality Assurance role, preferably within the Cybersecurity services industry.
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 Proven experience in monitoring and ensuring the quality of Cybersecurity services and operations.
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 Extensive experience in developing and delivering creative, data-driven reports and presentations, with a strong ability to simplify complex information and communicate it effectively to diverse audiences (e.g., internal teams &amp; Senior leadership).
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 Expertise in creating dynamic presentations that engage stakeholders and highlight key performance metrics, sector achievements, and project outcomes using tools like PowerPoint, Power BI, Tableau, or similar platforms.
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 Experience in visualizing and presenting cybersecurity data in a compelling and clear manner, making complex technical information accessible to non-technical stakeholders.
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 Experience with quality assurance tools (e.g., Jira, automated testing tools) is a plus
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 </ul>
 
 
</div>

Cybersecurity Excellence Specialist

PharmEng Technology

<div>
 
 About The Job Quality Assurance Consultant
 
 
 
 
 Job Summary:
 
 The Quality Assurance Consultant is responsible for the implementation, maintenance, and oversight of the Quality Management System (QMS) in local affiliates. This role ensures compliance with regulatory requirements, quality standards, and company policies. The Quality Assurance Consultant will manage quality risk, complaints, change controls, deviations, CAPA, authority inspections, self-inspections, GxP surveillance, product quality reviews, training, local product release, and oversight of GDP requirements for local warehousing and distribution.
 
 
 
 Key Responsibilities
 
 
 
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 QMS implementation, maintenance, and oversight in local affiliates.
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 Maintenance of the local Quality Manual and Site Master File.
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 Quality risk management in local affiliate, including risk identification, analysis, communication, control, and escalation as required.
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 Complaint management, acting as the Local Complaint Coordinator for reporting, local assessment, and local investigation.
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 Change control management, QA assessment, site change control, QA review for change implementation and closure.
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 Deviation management for internal, external, and transport deviations.
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 CAPA management from deviations, internal audits, external audits, and self-inspections.
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 Management of authority inspections and self-inspections.
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 Local GxP surveillance and assessment.
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 Product quality review (PQR).
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 Training management, including maintenance of training matrix, training of local staff, annual GxP refresher training, and handling of training assignments in the LMS.
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 Local product release (local QP), shipment review of transport performance, goods receipt check, and deviation handling.
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 Oversight of GDP requirements for local warehousing and distribution.
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 Shipping lane qualification and local transport performance of secondary distribution.
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 Secondary distribution transport performance review.
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 Return management, including QA evaluation against return criteria and collaboration with distributors.
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 Product recall management, including local recall execution, communication with customers, communication with HA, recall reconciliation, and local product destruction.
 </li>
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 GxP suppliers management, including supplier identification, qualification, approval, annual compliance status evaluation, quality audit planning, conduct quality audits, and CAPA approval and closure.
 </li>
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 Local repackaging and relabeling, including change management, protocol, execution, QA review, and release.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
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 Bachelor's degree in Quality Management, Life Sciences, or a related field.
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 Minimum of 5 years of experience in Quality Assurance within the pharmaceutical or healthcare industry.
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 Strong knowledge of GxP regulations and quality standards.
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 Excellent analytical, problem-solving, and communication skills.
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 Ability to work independently and collaboratively in a team environment.
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 Proficiency in using Quality Management Systems and Learning Management Systems (LMS).
 
 
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 </ul>
 
 Key Competencies
 
 
 
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 Attention to detail and accuracy.
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 Strong organizational and time management skills.
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 Effective leadership and team management abilities.
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 Proactive and results-oriented mindset.
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 </ul>
</div>

Quality Assurance Consultant

EVA Pharma

<div>Job Title: Quality Assurance Specialist
Location: Saudi Arabia
Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as a best place to work, we are committed to fostering a supportive and innovative environment for our team members.
Job Summary 
We are seeking a passionate and talented Quality Assurance Specialist to join our dynamic team in Saudi Arabia.
The ideal candidate will contribute to our mission of enhancing human health and well-being, 
ensuring that we meet the highest standards of excellence in our industry. 
Key Responsibilities:<ul>
<li>Monitor environmental conditions and equipment calibration to ensure compliance with GMP standards in all classified production areas.</li>
<li>Participate in production processes, including raw material dispensing, cleanliness checks, and manufacturing of solid and cephalosporin dosage forms.</li>
<li>Perform routine quality checks, including in-process inspections, packaging verification, sampling, and warehouse inspections.</li>
<li>Support deviation handling and documentation, including tracking nonconformities, change controls, and CAPA follow-up.</li>
<li>Ensure proper documentation and compliance with GDP standards by reviewing batch records, logbooks, and quality reports.</li>
</ul>Requirements<ul><li>
Bachelor&rsquo;s degree in Pharmaceutical Sciences or Science with 0&ndash;3 years of relevant experience.</li></ul><ul>
<li>Strong knowledge of cGMP regulations, including documentation, inspections, sampling, and contamination prevention.</li>
<li>Familiarity with quality systems such as CAPA, change control, and ISO 9001 standards.</li>
<li>Understanding of validation processes, safety programs, and quality compliance protocols.</li>
<li>Basic proficiency in statistics for quality data interpretation and reporting.</li>
<li>Saudi manufacturing experience is a MUST.</li></ul></div>

Quality Assurance Specialist

Astek

<div>
 
 We are seeking a
 
 Software Quality Assurance Engineer
 
 for one of our clients. In this role, you will be responsible for ensuring the quality and reliability of our software products through comprehensive testing and quality assurance processes.
 
 
 
 
 
 
 Key Responsibilities
 
 
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 Review and analyze requirements, specifications, and technical design documents to provide timely and constructive feedback.
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 Estimate, prioritize, plan, and coordinate quality testing activities to ensure thorough coverage.
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 Create detailed, comprehensive, and well-structured test cases to validate software functionality.
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 Develop and implement testing processes for both new and existing products to meet client requirements.
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 Collaborate with IT teams and vendors to create end-to-end testing plans, defining the scope and schedule of testing activities.
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 Execute various testing activities, including performance, regression, integration, system, security, user acceptance, and ad-hoc testing, to identify defects during the software development lifecycle.
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 Document software defects using a bug tracking system and communicate findings to software developers.
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 Conduct API testing, including automation, mock servers, and API documentation.
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 Utilize SQL skills to write basic and complex queries for data validation.
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 Work closely with the automation team to enhance automated test coverage.
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 Perform synchronized testing across multiple browsers and devices.
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 Test mobile applications and utilize simulators for debugging purposes.
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 Inspect API calls from mobile devices using tools like Postman Proxy, Chucker, Charles, and Fiddler.
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 Test web applications and leverage developer tools for effective debugging.
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 Collect and escalate testing issues as necessary to prevent delays or conflicts.
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 Track test metrics, such as post-implementation defects reported by users, to evaluate the performance of testing activities.
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 Assist in creating performance reports to provide project stakeholders with updates on progress, issues, and risks.
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 </ul>
 
 
 
 
 
 Required Qualifications
 
 
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 Bachelor's degree
 
 in Computer Science, Engineering, or a related field.
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 Minimum of 3 years
 
 of experience in software quality assurance.
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 Certification as a tester with
 
 ISTQB Foundation Level
 
 is preferred.
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 Proven experience in software quality assurance practices.
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 Familiarity with Agile/Scrum development methodologies.
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 </ul>
 
 
 
 
 
 Preferred Qualifications
 
 
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 Strong skills in creating and executing test cases and test plans.
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 Experience with API testing and automation tools.
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 Proficiency in SQL for database testing and validation.
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 </ul>
 
 
 
 
 
 Core Competencies
 
 
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 Excellent problem-solving and analytical skills with a focus on quality and performance.
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 Strong communication and collaboration abilities to work effectively with cross-functional teams.
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 High attention to detail and accountability in managing testing processes.
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 Adaptability and a commitment to continuous learning in evolving software testing technologies.
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 </ul>
 
 
</div>

Software Quality Assurance Engineer

Cognizant Technology Solutions

<div>We are seeking a detail-oriented and proactive Test Analyst with 3 years of experience in software testing. The ideal candidate will be responsible for designing, executing, and maintaining test plans to ensure the quality and functionality of software applications.<h3 class="jobSectionHeader">
Key Responsibilities:</h3><ul><li>
Analyze business requirements and technical specifications to create detailed test cases.</li><li>
Execute manual and automated tests across various platforms and environments.</li><li>
Identify, document, and track defects using tools like JIRA or similar.</li><li>
Collaborate with developers, business analysts, and QA team members to resolve issues.</li></ul><h3 class="jobSectionHeader">
Required Skills &amp; Qualifications:</h3><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.</li><li>
3 years of hands-on experience in software testing.</li><li>
Strong knowledge of testing methodologies (Agile, Waterfall).</li><li>
Experience with test management tools (e.g., JIRA, TestRail).</li><li>
Familiarity with automation tools (e.g., Selenium, Postman) is a plus.</li><li>
Good understanding of SDLC and STLC.</li><li>
Excellent analytical and problem-solving skills.</li></ul></div>

Test Analyst

Keeta

<div>
 
 Keeta is an independent brand of Meituan, the world's largest tech-driven retail company. Keeta is revolutionizing the food delivery space. As a dynamic and innovative global platform, Keeta leverages cutting-edge technology to provide fast, reliable, and seamless food delivery experiences. With the mission "We help people eat better, live better", Keeta launched in 2023 and has rapidly expanded across key regions, including Hong Kong and Saudi Arabia.
 
 
 
 
 
 
 Are you passionate about elevating customer experiences? Do you thrive in a fast-paced, data-driven environment and love turning insights into impact?
 
 
 
 If yes, you might be the perfect fit to join our team at
 
 Keeta
 
 as we build world-class offshore support operations.
 
 
 
 
 
 
 What You&rsquo;ll Do:
 
 
 <ul>
 <li>
 
 Evaluation &amp; Monitoring:
 
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 Audit customer interactions (email, chat, calls) based on quality standards.
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 Spot errors and fatal issues, then recommend action plans to prevent recurrence.
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 Collaborate on root cause analyses and long-term solutions. Coaching &amp; Feedback
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 Deliver clear, supportive feedback to agents to enhance performance.
 </li>
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 Join calibration and coaching sessions to maintain consistency and quality.
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 Empower frontline teams to own and improve their service.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Quality Assurance Excellence:
 
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 Shape and update QA scorecards, standards, and best practices.
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 Identify trends, flag recurring issues, and help enhance SOPs.
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 Support ops on the floor during live shifts or urgent needs.
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 </ul>
 
 
 
 <ul>
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 Training Partnership:
 
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 Work closely with the training team to develop materials based on QA insights.
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 Strengthen onboarding and post-hire performance through actionable input.
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 </ul>
 
 
 
 <ul>
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 Performance Reporting:
 
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 Report quality metrics, error trends, and customer satisfaction insights.
 </li>
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 Present data-driven stories that inform management decisions.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 Compliance &amp; Culture:
 
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 Ensure all evaluations align with company policies and industry regulations.
 </li>
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 Promote a culture of
 
 quality, ownership, and continuous learning
 
 .
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 
 2+ years
 
 of experience in Quality Assurance or as a Senior CS Agent.
 </li>
 <li>
 
 Fluent in Arabic and English
 
 (Mandarin is a big plus!).
 </li>
 <li>
 Strong grasp of QA tools, scorecard design, and coaching frameworks.
 </li>
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 Familiarity with CRM systems and quality monitoring platforms.
 </li>
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 Sharp problem-solving, attention to detail, and analytical skills.
 </li>
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 A positive attitude, excellent communication skills, and passion for CX.
 </li>
 </ul>
 
 
 
 
 
 Why Keeta?
 
 
 <ul>
 <li>
 Innovation-Driven: Keeta uses the advanced technology solutions to disrupt the traditional food delivery landscape, making every order smarter and faster.
 </li>
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 Fast-Growing &amp; Dynamic: Keeta is expanding quickly, offering endless opportunities for personal and professional growth.
 </li>
 <li>
 Global Impact: Join a company that&rsquo;s transforming the way people enjoy food, impacting communities around the world.
 </li>
 </ul>
 
 
 
 
 📍
 
 Location:
 
 Riyadh, Saudi Arabia;
 
 
 Let&rsquo;s build global service excellence&mdash;together. 🌐#Hiring #QualityAnalyst #CustomerExperience #BilingualJobs #ArabicEnglish #FoodDelivery #QAJobs #KeetaCareers #JoinUs #TechJobs
 
</div>

Quality Analyst- Customer Experience

Amco IT Systems

Business Analyst: We are seeking a detail-oriented and proactive Digital Business Analyst to join our dynamic team. In this role, you will play a critical part in transforming our digital initiatives and enhancing customer experiences. You will collaborate with cross-functional teams to analyze business needs, develop solutions, and drive the implementation of digital projects within the insurance sector.Key Responsibilities:<ul><li>Requirements Gathering: Collaborate with stakeholders to gather and document business requirements, ensuring alignment with organizational goals and customer needs.</li><li>Data Analysis: Analyze data trends and metrics to inform decision-making and identify opportunities for digital improvements within insurance products and services.</li><li>User Experience: Work with UX/UI designers to ensure digital solutions provide an optimal user experience, focusing on customer satisfaction and engagement.</li><li>Project Management: Assist in the management of digital projects, ensuring timely delivery and adherence to project scope and objectives.</li><li>Stakeholder Communication: Serve as a liaison between business units, IT, and external vendors to facilitate clear communication and understanding of project requirements and updates.</li><li>Testing &amp; Quality Assurance: Support the development and execution of test plans, ensuring that digital solutions meet quality standards and business requirements.</li><li>Familiarity with agile methodologies and project management tools e.g. Jira.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Information Technology, MIS or a related field.</li></ul>Arabic is a plus , English is a must<ul><li>5+ years of experience as a Business Analyst, preferably in the insurance services sector.</li></ul>Job Types: Full-time, PermanentApplication Question(s):<ul><li>How many years of experience do you have as a Business Analyst?</li><li>Do you have experience in the insurance sector? If yes, how many years?</li><li>Do you have practical knowledge of local regulations, processes, or market dynamics in Saudi Arabia?</li><li>Are you familiar with Agile methodologies and tools such as Jira?</li><li>What is you current location, and are you open to relocate to Riyadh?</li><li>What is your current monthly salary?</li><li>What is your expected monthly salary?</li><li>What is your notice period? please specify</li></ul>

Business Analyst

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