sqa engineer

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salesforce quality assurance developer, c360 Jobs in Karachi

salesforce quality assurance developer, c360

quality assurance executive

Eminent4U

About the Role:We are seeking a dedicated Quality Assurance Executive to join our dynamic team. This role is crucial for maintaining the highest standards of service quality and compliance within our Call Centre operations, regulated by the Financial Conduct Authority (FCA). You will play a pivotal role in assessing and enhancing the performance of our Call Centre associates, ensuring our services not only meet but exceed regulatory standards and customer expectations.Responsibilities:<ul><li>Quality Assurance and Compliance Monitoring:</li></ul>Conduct thorough assessments of all FCA-regulated protocols to ensure the quality and compliance of interactions between Call Centre associates and customers.<ul><li>Call Monitoring:</li></ul>Systematically monitor both inbound and outbound calls to verify technical accuracy and conformity with the company's policies and procedures. Manage and book large volumes of calls, manually dial customers and subcontractors for appointments, and rearrange or swap engineers' jobs while updating customers accordingly.<ul><li>Team Management:</li></ul>Efficiently manage team groups to provide prompt feedback &amp; stats to our customer facing agent and relevant supervisors to increase the efficacy &amp; to increase their experience on customer journey.<ul><li>Administrative Duties:</li></ul>Perform necessary administrative tasks, including updating and logging sheets as assigned by colleagues.We Value:<ul><li>Minimum 1 year of experience in a similar role.</li><li>Excellent verbal, written, and interpersonal communication skills.</li><li>Exceptional listening and analytical skills.</li><li>Strong time management skills.</li><li>Ability to multi-task and successfully operate in a fast-paced, team environment.</li><li>Must adapt well to change and successfully set and adjust priorities as needed.</li><li>Proficiency in Microsoft Word &amp; Excel.</li></ul>Why Join Eminent4U?<ul><li>Shifts: Daytime 01:00 pm till 09:30 pm PST with alternate weekends off.</li><li>Market Competitive along with KPI based rewards, Punctuality allowance, Weekday allowance, Birthday allowance, Annual Bonuses, Anniversary Bonus &amp; several other fringe benefits.</li><li>Opportunity to work in a dynamic and inclusive environment focused on professional growth and employee satisfaction.</li></ul>Location: Shahra-e-Faisal, PECHS, Block-6, KarachiJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Can you join us urgently?</li></ul>Experience:<ul><li>Calls Quality Assurance: 1 year (Required)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Quality Assurance Executive (Calls)

Climax Software Solutions

We're Hiring: ERP QC ExecutiveLocation: On-site | Job Type: Full-time | Experience: 2&ndash;4 YearsJoin Climax Software Solutions &ndash; Where Innovation Meets ImpactAt Climax Software Solutions, we specialize in cutting-edge ERP systems that empower modern businesses to scale smarter and faster. With a dynamic team and a global client base, we are committed to delivering high-performance solutions with top-notch service and continuous innovation.About the RoleWe are looking for a detail-driven ERP QC Executive to join our Quality Assurance team. If you're passionate about software testing, have a keen eye for identifying bugs, and enjoy ensuring products meet the highest quality standards, we want to hear from you.As an ERP QC Executive, you'll collaborate closely with support and development teams to test, validate, and improve ERP modules&mdash;helping deliver seamless functionality to users.Key ResponsibilitiesPerform comprehensive quality checks and functional testing of ERP modules.Develop and execute test cases based on functional and business requirements.Identify, document, and track software bugs and inconsistencies with clear traceability.Collaborate with support teams to replicate reported issues and gather detailed insights.Coordinate with developers for timely bug fixes and conduct validation tests.Carry out regression testing to ensure system stability across updates.Contribute to QA efforts during ERP implementation projects.Support documentation efforts&mdash;test cases, user guides, release notes, etc.RequirementsBachelor&rsquo;s degree in Computer Science, Information Systems, or related field.2&ndash;4 years of hands-on experience in ERP testing, QA, or ERP support.Strong understanding of ERP functional modules (Finance, HR, Inventory, Procurement).Familiar with software testing methodologies and issue tracking tools.Analytical mindset with excellent troubleshooting skills.Effective communicator with the ability to work cross-functionally.Nice to Have Experience with tools like Jira, Trello, or other bug tracking systems.Basic knowledge of SQL for test data validation.Exposure to both local and international ERP implementations.What We OfferBe part of a fast-growing company building meaningful ERP solutions.Friendly, supportive team focused on learning and development.Competitive salary with performance-based incentives.Clear growth path in a forward-thinking, tech-driven environment.Ready to Make an Impact?Apply now and become a part of Climax Software Solutions&mdash;where your expertise drives innovation and quality. Let&rsquo;s shape the future of ERP technology together!Job Type: Full-timePay: Rs60,000.00 - Rs85,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

QC Executive ERP

We&rsquo;re Hiring: ERP QC ExecutiveLocation: On-site&emsp;|&emsp; Job Type: Full-time&emsp;|&emsp; Experience: 2&ndash;4 YearsJoin Climax Software Solutions &mdash; Where Innovation Meets ImpactAt Climax Software Solutions, we design and deliver next-generation ERP systems that help modern businesses scale smarter and faster. With a dynamic, collaborative team and a growing global client base, we are committed to delivering high-performance solutions backed by innovation and excellence.About the RoleWe&rsquo;re looking for a detail-oriented ERP QC Executive to join our Quality Assurance team. If you&rsquo;re passionate about software testing, meticulous in spotting bugs, and driven by the pursuit of quality, this is your opportunity to make an impact.As an ERP QC Executive, you'll play a crucial role in validating and refining ERP modules, working closely with both support and development teams to ensure seamless, user-friendly functionality.&#9989; Key Responsibilities<ul><li>Perform in-depth functional and quality testing of ERP modules.</li><li>Create, execute, and maintain test cases based on functional specs and business requirements.</li><li>Identify, document, and track bugs with detailed traceability.</li><li>Collaborate with support teams to replicate real-world issues and extract meaningful insights.</li><li>Coordinate with developers for timely resolution of defects and perform validation testing.</li><li>Conduct regression testing to maintain system stability across updates.</li><li>Participate in QA activities during ERP implementations.</li><li>Assist in creating user documentation: test cases, release notes, and user guides.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Systems, or a related field.</li><li>2&ndash;4 years of experience in ERP testing, QA, or ERP support.</li><li>Solid understanding of ERP modules (Finance, HR, Inventory, Procurement).</li><li>Familiarity with software testing methods and issue-tracking tools.</li><li>Strong analytical and troubleshooting skills.</li><li>Excellent communication and cross-functional collaboration abilities.</li></ul>Nice to Have<ul><li>Experience with bug tracking tools (e.g., Jira, Trello).</li><li>Basic knowledge of SQL for data validation.</li><li>Exposure to ERP implementations in both local and international environments.</li></ul>What We Offer<ul><li>Be part of a fast-growing company creating meaningful ERP solutions.</li><li>A friendly, supportive team that values learning and development.</li><li>Competitive salary plus performance-based incentives.</li><li>A clear career growth path in a tech-driven environment.</li></ul>Ready to Make an Impact?Apply now and become part of Climax Software Solutions&mdash;where your expertise drives innovation and quality. Let&rsquo;s shape the future of ERP technology, together.Job Type: Full-timePay: Rs60,000.00 - Rs85,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Khazanay

About the RoleWe are seeking a detail-oriented and proactive Quality Assurance &amp; Training and Development Executive to ensure high service standards and continuous improvement across our customer support operations. This role will focus on monitoring agent performance, providing feedback, conducting training sessions, and ensuring compliance with company SOPs.Key Responsibilities<ul><li>Monitor inbound and outbound calls, chats, and emails to assess agent performance.</li><li>Evaluate interactions against predefined quality standards (soft skills, compliance, accuracy, professionalism).</li><li>Provide constructive feedback and coaching to agents for performance improvement.</li><li>Identify training needs and deliver effective training sessions for new and existing staff.</li><li>Collaborate closely with operations to drive service improvements and reduce errors.</li><li>Ensure strict compliance with company SOPs and quality benchmarks.</li><li>Prepare regular reports on performance trends, quality scores, and training outcomes.</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Business, Management, or related field.</li><li>Proven experience in Quality Assurance and/or Training within a call center, customer support, or service environment.</li><li>Strong communication, coaching, and presentation skills.</li><li>Ability to analyze data, identify gaps, and recommend process improvements.</li><li>Familiarity with quality monitoring tools and training methodologies.</li><li>Strong problem-solving mindset and attention to detail.</li></ul>What We Offer<ul><li>Opportunity to shape and enhance customer service standards.</li><li>A collaborative and supportive work environment.</li><li>Professional growth through continuous learning and development.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Quality Assurance & Training & Development Executive

Sofcom Private Limited

Job Title: QMS Implementation and Support ExecutiveLocation: Gulshan-e-Iqbal, KarachiJob Description:<ul><li>Overseeing the software implementation process, ensuring adherence to timelines and client expectations.</li><li>Providing prompt technical assistance, resolving issues, and escalating complex problems when necessary.</li><li>Maintaining proactive communication to strengthen client relationships and enhance customer satisfaction.</li><li>Identifying and implementing strategies to improve software deployment and support efficiency.</li><li>Conducting client training sessions to ensure effective software usage and knowledge transfer.</li><li>Preparing reports on trends, processes, and results while creating user-friendly FAQs and detailed synopses of procedures.</li><li>Proactively identifying opportunities to enhance customer service.</li><li>Assisting clients in configuring QMS software to meet regulatory standards such as FDA 21 CFR Part 11, ensuring compliance with industry requirements.</li></ul>Requirements:<ul><li>Pharm D graduate or Master&rsquo;s in Chemistry.</li><li>1 to 2 years of experience in the QA department of a pharmaceutical company.</li><li>Proficiency in QMS or enterprise software systems.</li><li>Strong understanding of the complete QA/QC cycle.</li><li>Strong troubleshooting and analytical skills.</li><li>Excellent verbal and written communication skills with the ability to simplify complex technical concepts for non-technical users.</li><li>Strong problem-solving abilities and attention to detail.</li></ul>Job Type: Full-timeExperience:<ul><li>Pharmaceutical Quality Assurance and Quality Compliance: 1 year (Required)</li></ul>Work Location: In person

QMS Implementation and Support Executive

SuperNova Solutions Pvt. Ltd.

Position Title: Senior Executive Quality Assurance / Assistant Manager Quality AssuranceWe are seeking a detail-oriented and driven QA professional to join our team as a Senior Executive / Assistant Manager Quality Assurance. The ideal candidate will ensure quality across SAP support processes, define standards, and drive continuous improvement to meet organizational and customer expectations.Key Responsibilities:<ul><li>Develop and implement QA strategy for SAP support aligned with organizational goals.</li><li>Define and enforce quality standards across incident management, configuration, and change management.</li><li>Monitor KPIs including response times, resolution rates, and user satisfaction.</li><li>Conduct reviews of incidents and change management for compliance with QA benchmarks.</li><li>Ensure SLA adherence by categorizing, prioritizing, and resolving incidents effectively.</li><li>Oversee unit, integration, regression, and UAT testing for SAP changes.</li><li>Recommend process improvements and facilitate user/stakeholder feedback sessions.</li><li>Maintain detailed QA documentation, knowledge bases, FAQs, and troubleshooting resources.</li><li>Organize training sessions for the support team to build QA awareness and skills.</li><li>Act as a QA liaison for stakeholders, coordinating with vendors and providing regular performance updates.</li><li>Generate QA and SLA compliance reports, identifying risks and recommending solutions.</li><li>Manage escalations and ensure preventive measures for recurring issues.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Software Engineering, Information Technology, or a related field.</li><li>2 to 4 years of experience in Quality Assurance, preferably within SAP support environments.</li><li>Strong understanding of SAP support processes and QA methodologies.</li><li>Excellent problem-solving, communication, and analytical skills.</li><li>Ability to manage escalations, risks, and cross-functional coordination effectively.</li></ul>Location: Karachi To Apply: careers@global-supernova.com Subject Line: Senior Executive / Assistant Manager Quality AssuranceJob Type: Full-timePay: Rs75,000.00 - Rs125,000.00 per monthApplication Question(s):<ul><li>Do you agree to work in the mentioned salary bracket?</li></ul>Work Location: In personExpected Start Date: 22/09/2025

Senior Executive/ Assistant Manager Quality Assurance

ZMT Primary Healthcare Network

About ZMT Clinic:ZMT Primary Healthcare Network is a not-for-profit healthcare initiative dedicated to providing quality primary care to underserved communities across Karachi. Our mission is to bridge healthcare gaps by delivering compassionate, professional medical services in a safe and supportive environment.Job Summary:ZMT Primary Healthcare Network is urgently seeking a young, energetic, and dynamic individual to serve as &ldquo;Male Manager Medical Services&rdquo; for its clinic network in Karachi. The ideal candidate will play a key leadership role in managing clinical operations, maintaining quality standards, and supporting medical staff to ensure the efficient delivery of healthcare services.Key Responsibilities:<ul><li>Conduct regular clinic visits to monitor and evaluate clinical staff performance.</li><li>Identify quality assurance gaps and develop corrective action plans aligned with organizational goals.</li><li>Oversee day-to-day clinical operations, including scheduling of Medical Officers across all clinics.</li><li>Analyze healthcare data and implement improvements in service delivery.</li><li>Develop and enforce clinic policies in line with healthcare regulations and ethical standards.</li><li>Ensure compliance with PMDC and other relevant healthcare guidelines.</li><li>Coordinate with executive leadership on strategic planning and operational execution.</li></ul>Requirements: <ul><li>MBBS (Required)</li><li>Masters in Healthcare Management or Public Health (Preferred)</li><li>Minimum 2 to 3 years of experience in managing clinical operations within a healthcare network, hospital, or clinic system.</li></ul>Required Skills:<ul><li>Excellent written and verbal communication skills</li><li>Strong interpersonal and leadership qualities</li><li>Proficiency in MS Office and healthcare data tools</li><li>Ability to maintain confidentiality and manage sensitive information</li><li>Team player with the ability to perform under pressure</li><li>Problem-solving mindset to address operational challenges</li></ul>Additional Requirements:<ul><li>Willingness to travel frequently within Karachi is essential.</li><li>Male candidates will be preferred for ease of mobility across field locations.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Which area or neighbourhood do you currently reside in?</li></ul>Work Location: In person

Male Manager Medical Services

Explore 1285+ Quality assurance executive in Karachi this September. Find roles across top companies and apply now to boost your career.

1285 quality assurance executive jobs IN Karachi

Quality Assurance Executive (Calls)

QC Executive ERP

QC Executive ERP

Quality Assurance & Training & Development Executive

QMS Implementation and Support Executive

Senior Executive/ Assistant Manager Quality Assurance

Male Manager Medical Services