qa/qc manager

internal auditor

qaqc engineer - civil Jobs in Saudi Arabia

qaqc engineer - civil

qc inspector

quality control inspector Jobs in Saudi Arabia

quality control inspector

quality assurance

Confidential Government

<div>
 <p>
  <strong>
   General Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Promote a university-wide culture of quality and continuous improvement across academic and administrative functions.
   </strong>
  </li>
  <li>
   <strong>
    Ensure compliance with national standards (such as NCAAA in Saudi Arabia) and international quality assurance frameworks relevant to higher education in arts disciplines.
   </strong>
  </li>
  <li>
   <strong>
    Coordinate periodic internal and external quality audits, program reviews, and accreditation exercises.
   </strong>
  </li>
  <li>
   <strong>
    Develop and maintain quality assurance policies, manuals, and documentation systems.
   </strong>
  </li>
  <li>
   <strong>
    Act as the central point of communication between departments, leadership, and external stakeholders regarding quality matters.
   </strong>
  </li>
  <li>
   <strong>
    Monitor institutional performance indicators, KPIs, and benchmarks to align with strategic objectives.
   </strong>
  </li>
 </ul>
 <p>
  <strong>
   Operational Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Collect, analyze, and report data related to teaching effectiveness, student outcomes, employability, and academic services.
   </strong>
  </li>
  <li>
   <strong>
    Coordinate preparation of self-study reports, accreditation submissions, and quality review documentation.
   </strong>
  </li>
  <li>
   <strong>
    Organize training workshops for faculty and staff on quality standards, assessment methods, and accreditation requirements.
   </strong>
  </li>
  <li>
   <strong>
    Ensure timely collection of course evaluations, student satisfaction surveys, alumni feedback, and employer surveys.
   </strong>
  </li>
  <li>
   <strong>
    Track compliance with curriculum requirements, learning outcomes assessment, and academic policies.
   </strong>
  </li>
  <li>
   <strong>
    Maintain databases and dashboards for monitoring academic performance and institutional KPIs.
   </strong>
  </li>
  <li>
   <strong>
    Support corrective action plans in response to audit findings or stakeholder feedback.
   </strong>
  </li>
  <li>
   <strong>
    Provide administrative support to quality committees, task forces, and governance bodies.
   </strong>
  </li>
 </ul>
 <p>
  <strong>
   Industry Experience
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    2&ndash;3 years of experience in quality assurance, accreditation, or institutional effectiveness within higher education (preferably in arts, culture, or creative industries education).
   </strong>
  </li>
  <li>
   <strong>
    Strong knowledge of Saudi national accreditation standards (e.g., NCAAA) and experience with international accreditation frameworks (e.g., NASAD, QAA, AACSB if relevant to arts management).
   </strong>
  </li>
  <li>
   <strong>
    Demonstrated experience in data analysis, academic assessment, and institutional reporting.
   </strong>
  </li>
  <li>
   <strong>
    Exposure to both academic and administrative quality frameworks in higher education institutions.
   </strong>
  </li>
  <li>
   <strong>
    Experience in a start-up or newly established entity is highly desirable.
   </strong>
  </li>
 </ul>
 <p>
  <strong>
   Interpersonal skills
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Strong communication skills (Arabic and English) to engage effectively with faculty, administrators, students, and external regulators.
   </strong>
  </li>
  <li>
   <strong>
    Excellent organizational and coordination skills with attention to detail.
   </strong>
  </li>
  <li>
   <strong>
    Analytical and problem-solving mindset, with the ability to provide constructive feedback and drive improvement initiatives.
   </strong>
  </li>
  <li>
   <strong>
    High adaptability to a dynamic, multicultural, and arts-focused university environment.
   </strong>
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Quality Assurance Coordinator

Mace Group

<div></div><div><div>Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.</div><div></div><div>
The project:<br>
<br>
 This is an opportunity to be involved in the delivery of major sports stadiums and associated projects in Saudi Arabia. Mace is currently delivering the programme which will require high-calibre and experienced people to lead teams throughout each phase of the project.<br>
<br>
You&rsquo;ll be responsible for:</div><div></div><ul><li><div>
Provide strategic oversight of the project&rsquo;s quality assurance framework, ensuring the construction supervision consultant (CSC) implements robust QA/QC processes aligned with ISO 9001 and project-specific requirements.</div></li><li><div>
Review and approve the general contractor&rsquo;s quality plans, inspection test plans, audit schedules, and non-conformance management systems.</div></li><li><div>
Monitor CSC reporting on non-conformances, root cause analyses, corrective actions, and continuous improvement initiatives, ensuring lessons learned are captured and shared.</div></li><li><div>
Conduct periodic quality audits and reviews, escalating systemic quality issues to project leadership for resolution.</div></li><li><div>
Champion a culture of quality, compliance, and continuous improvement across all project teams through training and awareness initiatives.</div></li><li><div>
Prepare and present quality performance reports and recommendations to senior stakeholders, supporting informed decision-making.</div></li><li><div>
Promote continuous improvement by identifying recurring issues, recommending process enhancements, and tracking implementation effectiveness.</div></li><li><div>
Engage with contractors, consultants, and internal teams to ensure alignment on quality expectations and foster collaborative problem-solving.</div></li></ul><p><br>
You&rsquo;ll need to have:</p><p></p><ul><li><div>
Necessary visa criteria for the Kingdom of Saudi Arabia and have relevant work experience working on high valued projects/ programmes for a project management consultancy business, which are required for immigration and client approval.</div></li><li><div>
Professional qualification (or equivalent).</div></li><li><div>
12+ years of experience.</div></li></ul><div><br>
Our values</div><div>
Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.</div><div></div><div>
Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.</div><div></div><div>
Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.</div><div></div><div>
Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.</div><div><br>
Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.<br>
<br>
We are also open to discussing part time, flexible, and hybrid working options if suitable with-in the role</div><p>
#LI-Onsite</p></div><p></p>

Quality Assurance Manager

Capgemini

<div>
 <p>
  <strong>
   About the job you are considering
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The QA Analyst plays a critical role in executing and automating functional and non-functional testing for Generative AI-driven applications. This role ensures AI models, APIs, and user interfaces are reliable, scalable, and secure by implementing robust test cases and automation frameworks.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Your Role
   </u>
  </strong>
  <u>
  </u>
 </p>
 <p>
  <strong>
   Functional Testing
  </strong>
 </p>
 <ul>
  <li>
   Execute end-to-end (E2E), integration to validate AI-driven actions and ensure that the product functions correctly as per the specified requirements.
  </li>
  <li>
   Validate workflows, user journeys, API interactions, and AI model outputs align with business logic.
  </li>
  <li>
   Conduct UI/UX testing to validate accessibility, responsiveness, and usability across devices and browsers.
  </li>
  <li>
   Support user acceptance testing activities.
  </li>
 </ul>
 <p>
  <strong>
   Data and AI Model Validation
  </strong>
 </p>
 <ul>
  <li>
   Validate input datasets for training, testing, and fine-tuning of AI models.
  </li>
  <li>
   Ensure data integrity, preprocessing workflows, and real-world alignment of synthetic data.
  </li>
  <li>
   Validate data pipelines and data flow between the AI model, backend services, and frontend.
  </li>
  <li>
   Test models against predefined scenarios, including edge cases and adversarial inputs.
  </li>
 </ul>
 <p>
  <strong>
   Non-Functional Testing
  </strong>
 </p>
 <ul>
  <li>
   Support performance, load, and stress testing using tools such as JMeter.
  </li>
  <li>
   Security testing experience is an advantage
  </li>
  <li>
   Simulate heavy traffic and concurrent users to test scalability.
  </li>
  <li>
   Test for vulnerabilities in data handling, API endpoints, and the AI model.
  </li>
  <li>
   Ensure secure handling of sensitive data (e.g., input/output data used in AI processes).
  </li>
 </ul>
 <p>
  <strong>
   Deployment and Post-Deployment Testing
  </strong>
 </p>
 <ul>
  <li>
   Automate test cases for regression and frequent deployments.
  </li>
  <li>
   Validate new builds, releases, and updates continuously.
  </li>
  <li>
   Track defects, log issues, and verify fixes in collaboration with development teams.
  </li>
  <li>
   Monitor production model performance and analyze results for quality improvements.
  </li>
 </ul>
 <p>
  <strong>
   Automation &amp; API Testing
  </strong>
 </p>
 <ul>
  <li>
   Implement test automation for functional and regression testing using Selenium, Cypress, and Robot Framework.
  </li>
  <li>
   Conduct API testing using Postman, SoapUI to validate backend service interactions.
  </li>
  <li>
   Assist in security and compliance validation, ensuring data protection and regulatory adherence.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Your Skills and Experience
  </strong>
 </p>
 <ul>
  <li>
   Experience in quality assurance, with a focus on functional and integration testing.
  </li>
  <li>
   Proficiency in test automation tools (Robotics Frameworks, Selenium, Cypress) and API testing (Postman, SoapUI).
  </li>
  <li>
   Python working experience is a
   <strong>
    Must
   </strong>
  </li>
  <li>
   LLM evaluation is a plus
  </li>
  <li>
   Strong knowledge of AI model validation techniques and data integrity testing.
  </li>
  <li>
   Familiarity with performance testing tools (e.g., JMeter) and security best practices.
  </li>
  <li>
   Experience working in agile environments with CI/CD pipeline integration.
  </li>
  <li>
   Strong analytical skills with attention to detail in test execution and reporting.
  </li>
 </ul>
 <p>
 </p>
</div>


Quality Assurance Engineer

Binzagr Company

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  Ensure implementation and execution of Warehouse Good Practices and the Quality conformity of all Finished Goods within the Warehouse and Logistics Network, and oversee the Quality Management Systems and compliance at the Warehouse and Logistics network.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <p>
  <strong>
   Quality &amp; Process Evaluation
  </strong>
 </p>
 <ul>
  <li>
   Evaluate the company&rsquo;s quality and distribution process capabilities against internal standards, industry benchmarks, and regulatory expectations.
  </li>
 </ul>
 <p>
  <strong>
   Distribution &amp; Inventory Management
  </strong>
 </p>
 <ul>
  <li>
   Oversee development and remediation of controls and quality standards for:
  </li>
  <li>
   Receiving
  </li>
  <li>
   Picking
  </li>
  <li>
   Packing
  </li>
  <li>
   Lot reconciliation
  </li>
  <li>
   Manage communication on progress within BCO.
  </li>
 </ul>
 <p>
  <strong>
   Product Quality Oversight
  </strong>
 </p>
 <ul>
  <li>
   Oversee product quality holds and field actions impacting the Distribution Center.
  </li>
  <li>
   Ensure physical product testing requirements are implemented (e.g., functional testing, visual inspection, verification).
  </li>
 </ul>
 <p>
  <strong>
   Repackaging &amp; Relabeling Operations
  </strong>
 </p>
 <ul>
  <li>
   Ensure implementation of requirements for repackaging and relabeling within the Warehouse.
  </li>
  <li>
   Manage quality of operations including:
  </li>
  <li>
   Repacking
  </li>
  <li>
   Relabeling
  </li>
  <li>
   Over-labeling
  </li>
  <li>
   Kitting
  </li>
  <li>
   Reworking
  </li>
 </ul>
 <p>
  <strong>
   Temperature-Controlled Facilities
  </strong>
 </p>
 <ul>
  <li>
   Ensure validation of cold chain and controlled ambient facilities with QA Manager support.
  </li>
  <li>
   Ensure accurate and timely communication of temperature excursions to relevant partners.
  </li>
  <li>
   Ensure adherence to temperature control and monitoring requirements.
  </li>
  <li>
   Investigate temperature control exceptions and oversee remediation activities.
  </li>
 </ul>
 <p>
  <strong>
   Customer Complaints &amp; Quality Issues
  </strong>
 </p>
 <ul>
  <li>
   Handle distribution-related customer complaints.
  </li>
  <li>
   Track, trend, and mitigate quality-related issues.
  </li>
 </ul>
 <p>
  <strong>
   Quality Systems &amp; Validation
  </strong>
 </p>
 <ul>
  <li>
   Oversee controls and standards for:
  </li>
  <li>
   WMS (Warehouse Management System)
  </li>
  <li>
   Internal audits
  </li>
  <li>
   Other software systems used in BCO
  </li>
  <li>
   Manage Quality Systems including:
  </li>
  <li>
   CAPA (Corrective and Preventive Actions)
  </li>
  <li>
   Document management
  </li>
  <li>
   Change control
  </li>
  <li>
   Training management
  </li>
  <li>
   Preventative maintenance systems
  </li>
 </ul>
 <p>
  <strong>
   Management &amp; Compliance
  </strong>
 </p>
 <ul>
  <li>
   Conduct Management Reviews of Warehouse Operations.
  </li>
  <li>
   Manage Health Authority inspections (e.g., Municipality).
  </li>
  <li>
   Identify and mitigate compliance risks through internal audits.
  </li>
  <li>
   Manage all required facility licenses.
  </li>
 </ul>
 <p>
  <strong>
   Support &amp; Miscellaneous
  </strong>
 </p>
 <ul>
  <li>
   Support departmental goals, objectives, and business metrics.
  </li>
  <li>
   Perform any other duties assigned by management.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join Us
  </strong>
 </p>
 <p>
  Joining us means being part of a company that values quality, innovation, and operational excellence. You&rsquo;ll contribute to meaningful work that ensures product safety and customer satisfaction, while growing professionally through exposure to advanced systems and regulatory practices. We foster a collaborative and supportive culture where your ideas and expertise are valued. With a strong focus on compliance and continuous improvement, we offer a stable and purpose-driven environment. If you're passionate about making a real impact, this is the place for you
 </p>
 <p>
 </p>
</div>


Quality Assurance Executive

Emdad By Elm

<div>
 <p>
  <strong>
   Job Description:
  </strong>
 </p>
 <p>
  We are seeking a highly skilled and detail-oriented مُختبِر ضمان الجودة (QA Tester) with 2-3 years of comprehensive experience in mobile (Android/iOS) and web application testing, as well as API testing. The ideal candidate will excel in designing, developing, and executing meticulous test cases, scenarios, and acceptance criteria, ensuring the highest quality standards throughout the software development lifecycle (SDLC). This role requires solid manual testing expertise coupled with strong debugging capabilities, leveraging application logs and databases to troubleshoot and resolve issues efficiently. The candidate will operate within Agile environments, contributing to regression, smoke, exploratory, and user acceptance testing, while fostering close collaboration with cross-functional teams, including developers, business analysts, and product owners. Additionally, a demonstrable commitment to applying a shift-left strategy to prevent defects early in the development phases and active participation in test strategy and release assessments are essential. Experience in automation testing is an advantageous asset that complements the core expectations of the role.
 </p>
 <p>
  <strong>
   Job Requirements:
  </strong>
 </p>
 <ul>
  <li>
   2-3 years of proven experience in testing mobile applications (Android/iOS) and web applications.
  </li>
  <li>
   Proficiency in designing, developing, and executing comprehensive test cases, test scenarios, and acceptance criteria that address functionality, usability, and performance.
  </li>
  <li>
   Solid manual testing expertise with a demonstrated track record of successful testing across various project types and complexities.
  </li>
  <li>
   In-depth experience in performing manual testing activities, including regression, smoke, exploratory, and user acceptance testing.
  </li>
  <li>
   Strong debugging and troubleshooting skills, with hands-on experience using application logs, browser development tools, and databases for defect resolution.
  </li>
  <li>
   Competence in writing and executing SQL queries for thorough data validation and analysis.
  </li>
  <li>
   Familiarity with API testing using Postman or similar tools, adept at creating and executing API test cases.
  </li>
  <li>
   Strong aptitude for collaborating with developers, business analysts, and product owners to ensure quality assurance is integrated throughout the SDLC.
  </li>
  <li>
   Experience in defect reporting, tracking, and management utilizing Jira or equivalent defect tracking tools.
  </li>
  <li>
   Participation in test strategy formulation, planning processes, and release readiness assessments to ensure alignment with project goals.
  </li>
  <li>
   Application of a shift-left testing approach to proactively prevent defects during initial development phases.
  </li>
  <li>
   Hands-on experience in Agile, Scrum, or Kanban methodologies, with a strong emphasis on adaptability and iterative development.
  </li>
  <li>
   Excellent communication, analytical, and problem-solving capabilities, with a keen attention to detail and a user-centric perspective.
  </li>
 </ul>
 <p>
  <strong>
   Job Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Design and develop accurate test cases, scenarios, and acceptance criteria based on requirements to ensure comprehensive test coverage.
  </li>
  <li>
   Execute manual testing across mobile (Android/iOS) and web applications, identifying and documenting defects effectively to improve software quality.
  </li>
  <li>
   Conduct various testing types including regression, smoke, exploratory, and user acceptance testing to validate product readiness for release.
  </li>
  <li>
   Utilize debugging skills to analyze application logs and utilize browser developer tools for troubleshooting and identifying root causes of defects.
  </li>
  <li>
   Write and execute SQL queries to perform data validation, ensuring the integrity and consistency of data within applications.
  </li>
  <li>
   Collaborate with cross-functional teams&mdash;developers, business analysts, and product owners&mdash;to facilitate discussions around quality, requirements, and testing outcomes.
  </li>
  <li>
   Report and manage identified defects through Jira or similar tools, ensuring proper tracking and prioritization of issues.
  </li>
  <li>
   Actively participate in defining test strategy, planning activities, and release readiness assessments to enhance testing efforts.
  </li>
  <li>
   Apply a shift-left testing methodology, engaging early in the development process to identify potential issues and prevent defects.
  </li>
  <li>
   Engage in continuous learning in automation frameworks and tools to enhance testing capabilities, and support integration with CI/CD processes where applicable.
  </li>
  <li>
   Ensure adherence to best practices in testing methodologies, fostering a culture of quality and reliability within development teams.
  </li>
 </ul>
 <p>
  <strong>
   Required Skills:
  </strong>
 </p>
 <ul>
  <li>
   Expertise in manual and exploratory testing techniques for mobile and web applications.
  </li>
  <li>
   Proficient in test case design, test execution, and defect management practices.
  </li>
  <li>
   Strong aptitude for debugging and problem-solving in complex environments.
  </li>
  <li>
   Skilled in SQL query writing for data integrity validation.
  </li>
  <li>
   Familiarity with API testing tools such as Postman.
  </li>
  <li>
   Proficient in using Jira or equivalent tools for defect tracking and reporting.
  </li>
  <li>
   Knowledge of Agile methodologies and experience working within Agile teams.
  </li>
  <li>
   Excellent communication skills, both verbal and written, capable of articulating complex issues clearly.
  </li>
  <li>
   Strong analytical skills to assess application performance and quality metrics.
  </li>
  <li>
   Attention to detail with the ability to think critically from an end-user perspective.
  </li>
  <li>
   Ability to collaborate effectively with cross-functional teams to achieve quality objectives.
  </li>
  <li>
   Adaptability to evolving technologies and methodologies in a fast-paced environment.
  </li>
  <li>
   Knowledge of automation testing frameworks and integration with CI/CD pipelines is a plus.
  </li>
  <li>
   Familiarity with version control systems like Git and containerized environments (Docker, Kubernetes/OpenShift) is advantageous.
  </li>
  <li>
   Understanding of performance testing practices and basic security testing is desirable.
  </li>
 </ul>
</div>


Quality Assurance Tester

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<br>
<p></p><p><b>Job Description:
</b></p><p>Parsons Corporation is seeking a highly skilled and experienced <b>Quality Assurance/Control Manager </b>to join our engineering team in Riyadh, Saudi Arabia. The ideal candidate will have a strong background in quality assurance and control within engineering projects. As a Quality Assurance/Control Manager, you will be responsible for ensuring that all engineering activities meet the highest standards of quality and compliance.<br>
</p><p></p><p><b>What You'll Be Doing:
</b></p><ul><li>Develop and implement quality assurance and control plans, policies, and procedures.
</li><li>Conduct regular audits and inspections to ensure compliance with quality standards and regulatory requirements.
</li><li>Collaborate with engineers, project managers, and other stakeholders to ensure quality objectives are met.
 </li><li>Review and approve engineering plans, designs, and specifications for quality compliance.
</li><li>Monitor and report on quality performance metrics and trends.
</li><li>Identify and resolve quality-related issues and implement corrective actions.
</li><li>Provide training and guidance to engineering staff on quality assurance and control practices.
</li><li>Prepare and present quality reports, documentation, and proposals.
</li><li>Ensure all quality assurance and control activities adhere to industry standards and best practices.
</li><li>Stay updated with the latest advancements in quality assurance and control methodologies.
</li>Foster a culture of continuous improvement and quality excellence within the engineering team.<br>
<li>
</li></ul><p></p><p><b>What Required Skills You'll Bring:
</b></p><p></p><ul><li>Bachelor&rsquo;s degree in Engineering or related field.
</li><li>Certification in Quality Management (e.g., CQE, CQA) preferred.
</li><li>Minimum of 8-10 years of experience in quality assurance/control within engineering projects.
</li><li>Proven track record of successfully managing quality assurance/control activities in large-scale engineering projects.
</li><li>Strong knowledge of quality assurance/control principles, methodologies, and tools.
</li><li>Proficiency in quality management software and tools.
</li><li>Excellent leadership, communication, and interpersonal skills.
</li><li>Ability to work independently and as part of a team.
</li><li>Strong problem-solving and analytical abilities.
</li><li>Attention to detail and commitment to quality.
</li><li>Experience working in Saudi Arabia or the Middle East region is highly desirable.
</li><li>Familiarity with local regulations, standards, and practices.
</li></ul><p></p>Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.
<p></p><p>We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!
</p><p></p><p>Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/ .</p></div>

PMCM Quality Assurance/Control Manager

Supertech Group

<div><p>Do you want to love what you do at work? Do you want to make a difference, an impact, transform people&rsquo;s lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?</p><p></p><p>
If yes, then this is the job you&rsquo;re looking for. <b>UXBERT Labs</b> is one of the best digital and user experience design agencies in the GCC working with the biggest regional and international brands such as STC, Amazon, Gucci and more. UXBERT Labs is part of the Supertech Group also consisting of Hala Yalla, Saudi&rsquo;s #1 private event ticketing and experience booking platform, and Kafu Games, the largest esports tournament platform in MENA.</p><p></p><p><b>
Key Responsibilities:</b></p><ul><li><ul>
<li><ul><li><b>Test Strategy &amp; Planning:</b> Develop, maintain, and execute comprehensive test plans and test cases for new features and bug fixes across web, iOS, and Android platforms.</li></ul></li>
<li><ul><li><b>Manual Testing:</b> Perform in-depth manual testing, including exploratory, functional, Smoke, Sanity and regression testing, to identify and report software defects.</li></ul></li>
<li><ul><li><b>Test Automation:</b>
</li></ul></li><li>o Design, develop, and maintain robust and scalable test automation frameworks.</li>
<li>o Create and execute automated tests for <b>web applications using Selenium</b>.</li>
<li>o Create and execute automated tests for <b>mobile applications (iOS and Android) using Appium</b>.</li>
<li>o Integrate automated tests into our CI/CD pipelines to ensure continuous quality checks.</li>
<li><ul><li><b>Defect Management:</b> Identify, document, and track software defects in a clear and concise manner, collaborating closely with the development team to ensure timely resolution.</li></ul></li>
<li><ul><li><b>Process Improvement:</b> Proactively identify opportunities to improve our QA processes, tools, and methodologies.</li></ul></li>
</ul></li></ul><p><b>
Requirements</b></p><ul><li><ul>
<li><ul><li><b>Experience:</b> 5+ years of experience in software quality assurance, with a significant focus on both manual and automation testing.</li></ul></li>
<li><ul><li><b>Web Automation:</b> Hands-on experience with <b>Selenium WebDriver</b> and a strong understanding of web element locators (e.g., XPath, CSS Selectors).</li></ul></li>
<li><ul><li><b>Mobile Automation:</b> In-depth knowledge and practical experience with <b>Appium</b> for both iOS and Android.</li></ul></li>
<li><ul><li><b>Programming Skills:</b> Proficiency in a programming language commonly used for test automation (e.g., Java, Python, JavaScript).</li></ul></li>
<li><ul><li><b>QA Methodologies:</b> Strong understanding of the software development life cycle (SDLC) and QA methodologies (e.g., Agile, Scrum, Waterfall). Good knowledge of ITSM process such as Incident Management, CAB, Change Management, Support and SLA would be good.</li></ul></li>
<li><ul><li><b>Tooling:</b> Experience with bug tracking systems (e.g., Jira), test management tools (e.g., TestRail), and version control systems (e.g., Git). Knowledge of cross device testing, Safari, Chrome, Outlook, Gmail, Apple, Android &ndash; understanding complexities of user experience across device and platforms.</li></ul></li>
<li><ul><li><b>Communication:</b> Excellent communication skills, both written and verbal, with the ability to articulate technical concepts clearly.</li></ul></li>
<li><ul><li><b>Problem-Solving:</b> Strong analytical and problem-solving skills with meticulous attention to detail.</li></ul></li>
<li><ul><li>Experience with API testing (e.g., Postman).</li></ul></li>
<li><ul><li>ISTQB or other relevant professional certifications.</li></ul></li>
<li><ul><li>ITSM qualifications (knowledge of support, hypercare, ticket management, SLAs)</li></ul></li></ul></li></ul></div>

Senior Quality Assurance Engineer

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