business analyst

procurement specialist

automation engineer

customer success specialist Jobs in Lahore

customer success specialist

customer support analyst

quality assurance specialist

Metro Pakistan

<div>Company Description 
METRO opened its first cash &amp; carry wholesale center in Pakistan in 2007 &amp; expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad &amp; Faisalabad. 
METRO Pakistan (Pvt) Limited is part of METRO GROUP&rsquo;s sales division METRO Cash &amp; Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro. 
Job Description 
<ul><li>
Manage and supervise all store QA activities to ensure the process complying with Metro standards and local regulations, carry out the regularly statistical reports and analysis.</li><li>
Handle customer complaint/ quality incident / crisis management, take follow up and participate the process (crisis identification, customer complaint, product returned, product recall)</li><li>
Coordinate with the Store QA Executive/Manager, Authority Agencies, Stores, and other the relevant people to plan and conduct training on food safety, quality &amp; legality aspects</li><li>
Check and strengthen the implementation of self-control and HACCP system in store</li><li>
Monitor the implementation of product monitoring program and labelling system together with other relevant QA specialists</li><li>
Improve stock correction related to quality area in store together with other relevant QA specialists.</li><li>
Establish the relevant SOP to ensure the compliance with company standards and maintain accurate QA records, audit reports, and training documentation.</li><li>
Conduct regular audits or unplanned inspection at store, area to define the root cause of any quality issue and propose the improvement plan.</li><li>
Commit to self-developments and enrichment of the knowledge and skills by planning and attending agreed training courses</li><li>
Stay updated with changes in local and international food safety, hygiene, quality regulations and ensure timely implementation of new compliance requirements in-store.</li></ul> 

Qualifications 
Bachelors or Masters</div>

Quality Assurance Specialist

Brandix Soft

Brandix Soft (Pvt.) Ltd. is a leading digital marketing agency with years of experience delivering high-quality SEO, Digital Marketing, Development, GMB Optimization, Google Ads Management, and other IT services to clients in the UK, US, and Canada.Job DescriptionWe are seeking an experienced and detail-oriented Quality Assurance Analyst to join our dynamic team. In this role, you will be crucial in maintaining and enhancing the quality of our client interactions and internal processes. The ideal candidate will possess excellent call center experience, exceptional analytical and communication skills, and a passion for driving continuous improvement.Key Responsibilities:<ul><li>Conduct end-to-end quality assurance for all inbound/outbound communications, including calls, emails, and chats.</li><li>Perform evaluations and prepare detailed reports on agent performance, final deliverables, and business processes.</li><li>Develop, create, and implement effective quality assurance processes and procedures.</li><li>Assist in preparing and leading weekly call review and calibration sessions with the operations team.</li><li>Analyze and report on key performance indicators (KPIs), including agent dialing times, conversion rates, and customer satisfaction metrics.</li><li>Develop and implement strategies to improve team KPIs and overall service quality.</li><li>Provide targeted training, coaching, and feedback to agents to help them improve their skills and performance.</li><li>Track employee performance trends to ensure they meet sales, service, and performance goals.</li><li>Monitor customer service interactions to ensure adherence to company quality standards.</li><li>Prepare and present internal and external quality reports for management review.</li></ul>Required Skills &amp; Qualifications:<ul><li>Experience: 1-2 years of experience in a call center environment, with a focus on quality assurance.</li><li>Communication: Excellent verbal, written, and interpersonal communication skills.</li><li>Analytical Skills: Exceptional listening and analytical skills with a keen eye for detail.</li><li>Customer Focus: A strong dedication to exceptional customer service and quality assurance.</li><li>Technical Proficiency: Proficient in Microsoft Office (Intermediate Word, Basic Excel).</li><li>Soft Skills:</li><li>Self-motivated, proactive, and able to work independently.</li><li>Strong time management and prioritization skills.</li><li>Ability to multitask and thrive in a fast-paced, team-oriented environment.</li><li>Adapts well to change and can adjust priorities effectively.</li><li>Creative problem-solving ability and writing proficiency.</li><li>Ability to interact effectively with people at all levels, both inside and outside the company.</li></ul>Shift Timings: (1pm-10pm) Mon-Fri Job Type: Full-Time (Onsite) Address: Ofc No: 402 &amp; 403, 4th Floor Al-Hafeez Shopping Mall, Gulberg III, Lahore.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthExperience:<ul><li>inbound &amp; outbound calling: 1 year (Required)</li></ul>Language:<ul><li>English Fluently? (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Quality Assurance Analyst (QA-Female)

Hitech Communication

Hi We are hiring for an Associate Quality Assurance Engineer in Lahore.1- Quality Assurance AssociateJob profile requires:&middot; BS in CS, CE or IT or Masters in CS&middot; 1-2 Years&rsquo; Relevant Experience&middot; Technical and functional testing of business applications&middot; Develop and execute formal test plans and test cases&middot; Knowledge and hands on experience of bug tracking systems and automated testing tools and ability to implement those from scratch&middot; Undertake requirement analysis and prepare specification document for all software changes&middot; Review, document and ensure implementation of policy level changes &amp; controls in software&middot; Experience on Android based application will be preferred&middot; Liaison with other departments as per project requirement&middot; Interested to peruse long term career in IT&middot; Ability to effectively prioritize and execute tasks while under pressure&middot; Experience working in a team-oriented, collaborative environmentSalary&Oslash; Market Competitive Salary (Negotiable Depending upon profile of the candidate)Other Benefits:&middot; Permanent Position (9 am - 5 pm) with Long Weekend (Saturday/Sundays are off)&middot; Provident Fund/EOBI, Life/Health Insurance, Annual/Medical Leaves, Paternity leaves/Annual loan facility&middot; Daycare facility/Subsidize lunch facility&middot; Exceptional Learning Growth OpportunitiesImmediate Joiners are preferred Application Closing Date: 20 August 2025Job Type: Full-timeApplication Question(s):<ul><li>Your Salary demand for this post ?</li></ul>Experience:<ul><li>Quality Assurance: 2 years (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Quality Assurance Associate

Aquila360

Job Title: Software Quality Assurance (SQA) Engineer Location: Lahore (On-site) Salary: Market Competitive Experience Required: 3 to 5 years (Expertise in AI-based Test Case Generation Preferred)About Aquila360 Aquila360 is a dynamic and innovative tech solutions company committed to delivering high-quality software products. We are looking for an experienced SQA Engineer with strong expertise in leveraging AI tools to generate effective test cases, ensuring product excellence and faster delivery cycles.Key Responsibilities:1) Design, develop, and execute comprehensive test plans and test cases.2) Utilize AI-powered tools to generate intelligent and optimized test cases.3) Perform manual and automated testing to ensure product quality across platforms.4) Collaborate with development teams to identify, track, and resolve defects.5) Maintain detailed documentation of test results, issues, and resolutions.6) Ensure compliance with software quality assurance standards and best practices.7) Continuously explore and implement advanced testing methodologies and AI-driven practices.Required Skills &amp; Qualifications:1) Bachelor&rsquo;s degree in Computer Science, Software Engineering, or a related field.2) 3 to 5 years of proven experience in Software Quality Assurance.3) Strong knowledge of manual and automated testing frameworks.4) Hands-on experience with AI-based test case generation tools.5) Familiarity with testing tools such as Selenium, JMeter, Postman, or similar.6) Solid understanding of SDLC, STLC, and Agile methodologies.7) Strong analytical and problem-solving skills with attention to detail.Why Join Aquila360?1) Opportunity to work with cutting-edge AI-driven testing tools.2) Market-competitive salary package.3) Professional growth and learning opportunities.4) Collaborative and innovative work culture.How to Apply? Interested candidates can send their resumes to: hr@aquila360.com | Tehmas.tareen@aquila360.comJob Type: Full-timePay: From Rs100,000.00 per monthApplication Question(s):<ul><li>Whats your current salary?</li></ul>Experience:<ul><li>SQA Automation: 2 years (Preferred)</li><li>A.I : 2 years (Preferred)</li></ul>Work Location: In person

Software Quality Assurance (SQA) Engineer - AI expert

Hashed Sysytem

Key Responsibilities:<ul><li>Quality Assurance: Design, implement, and execute comprehensive test plans, test cases, and test scripts to ensure software quality.</li><li>Automation: Develop and maintain automated test frameworks and tools to improve testing efficiency and coverage.</li><li>Project Management: Lead QA projects from initiation to completion, ensuring timely delivery of quality software.</li><li>Team Leadership: Mentor and guide junior QA engineers, fostering a collaborative and high-performance work environment.</li><li>Collaboration: Work closely with development, product management, and other stakeholders to define testing requirements and resolve issues.</li><li>Defect Tracking: Identify, document, and track bugs and issues, ensuring they are addressed in a timely manner.</li><li>Reporting: Provide regular status reports and metrics to management regarding testing progress and quality metrics.</li><li>Continuous Improvement: Drive process improvements and best practices in QA methodologies and tools.</li></ul>Qualifications:<ul><li>Bachelor's degree in Computer Science, Engineering, or a related field.</li><li>2+ years of experience in software quality assurance, with at least 2 years in a project management role.</li><li>Strong knowledge of QA methodologies, tools, and processes.</li><li>Experience with automated testing tools (e.g., Selenium, JUnit, TestNG).</li><li>Familiarity with project management tools (e.g., JIRA, Trello, Asana).</li><li>Excellent analytical and problem-solving skills.</li><li>Strong communication and interpersonal skills.</li><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul>Job Type: Full-timePay: Rs90,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Software Project Management: 1 year (Preferred)</li></ul>Work Location: In person

Senior QA + Project Manager

Qualitx

About Us: Qualitx is a fast-growing software testing and quality assurance company based in Lahore. We specialize in ensuring digital products are secure, scalable, and free of loopholes before they reach the market. With a collaborative team environment and international clientele, we are now looking to expand our in-house team with a skilled SQA Engineer.Role Overview: We are seeking a Software Quality Assurance Engineer with strong expertise in Playwright automation. The ideal candidate will have at least 2 years of hands-on experience in building and maintaining Playwright-based automated test frameworks.Key Responsibilities:<ul><li>Design, develop, and maintain automated test scripts using Playwright.</li><li>Perform functional, regression, and cross-browser testing for web applications.</li><li>Collaborate closely with developers, product managers, and QA leads to ensure product quality.</li><li>Identify, document, and track bugs using standard issue-tracking tools.</li><li>Continuously enhance the automation framework for scalability and efficiency.</li><li>Participate in test planning, estimation, and reporting activities.</li></ul>Requirements:<ul><li>Minimum 2 years of hands-on experience with Playwright.</li><li>Strong knowledge of JavaScript/TypeScript (or Python with Playwright).</li><li>Solid understanding of software QA methodologies, tools, and processes.</li><li>Experience in creating automation frameworks from scratch.</li><li>Familiarity with CI/CD tools and version control (Git).</li><li>Strong analytical, debugging, and problem-solving skills.</li><li>Bachelor&rsquo;s degree in Computer Science, Software Engineering, or a related field.</li></ul>Nice to Have:<ul><li>Experience with other automation tools (Selenium, Cypress, etc.).</li><li>Knowledge of API testing tools (Postman, RestAssured, etc.).</li><li>Familiarity with Agile/Scrum development environments.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Opportunity to work on international projects.</li><li>Professional growth and career development.</li><li>Collaborative and innovative work culture.</li><li>In-house, office-based role in Lahore.</li></ul>Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthExperience:<ul><li>Playwright: 2 years (Required)</li></ul>Work Location: In person

Software Quality Assurance Engineer | Playwright Expert

Glosix

Job opportunity for Software Projects Consultant at Glosix SystemsExperience: upto 2 yearsIndustry: ITPositions: 2Role: Software Projects Consultant (Support)Job Location: Dream Gardens, Defense Road, LahoreSalary: Negotiable.Education: BSSE/BSCS/BCS/Job DescriptionWe are looking for talented, energetic and motivated candidates for the role of Projects Consultant.Minimum qualifications and Experience:&middot; A Bachelor's degree in Computer Science.&middot; Experience in software project management.&middot; Hands on experience on Project Management Tools.&middot; Past experience in Software Quality Assurance and/or Software Development.&middot; Plan and coordinate project schedules, goals &amp; milestones and make project assignments.&middot; Adhere to budgets and keep projects on track for successful completion within specification&middot; Create technical documentation as needed and report on progress of project. Kindly Mention position in subject line. Last date to apply is March 15, 2022.Job Type: Full-timePay: Rs60,000.00 - Rs90,000.00 per year

Software Projects Consultant (Support)

Explore 797+ Quality assurance specialist in Lahore this September. Find roles across top companies and apply now to boost your career.