airport curbside concierge check-in agent

dispatcher

account manager

airport curbside concierge check-in agent Jobs in Indianapolis

ramp agent

G2 Secure Staff

<div><p>Responsible for providing ground support for inbound and outbound aircraft. Including baggage handling, mail and freight handling, aircraft servicing, driving motorized equipment, and cleaning of aircraft interiors.</p>
<p><b>
QUALIFICATIONS:</b></p>
<p><b>
A. </b><b>EDUCATION AND EXPERIENCE</b>
<br>
1. High School diploma or equivalent.
<br>
2. Computer experience preferred.
<br>
3. Previous customer service experience preferred.
<br>
4. Must be 18 years of age or older.
<br>
5. Must have reliable telephone and transportation.
<br>
6. Must have valid driver's license.</p>
<p><b>
B.</b> <b>PERSONAL AND PHYSICAL REQUIREMENTS</b>
<br>
1. Treat all information as confidential.
<br>
2. Possess the tact to deal with all levels of situations, client representatives, employees and the public.
<br>
3. Must be able to do repeated heavy lifting (up to 70 lbs.) for extended periods of time on a regular basis.
<br>
4. Must be able to sit, stand, lift, and/or bend throughout shift.
<br>
5. Must be willing and able to work in a variety of climatic conditions to include extreme heat and cold (over 100 to below 0), including high winds, rain, ice and snow.
<br>
6. Must pass pre-employment and random drug tests.
<br>
7. Must pass a Criminal Background check
<br>
8. Must be willing and able to cope with a variety of non-routine situations to include, but not limited to, early/late flights, weather and mechanical delays, passenger assistance including accommodation/re-accommodation.
<br>
9. Must be able to read, write, understand and carry out instructions in English.
<br>
10. Must be able to verbally direct in English.
<br>
11. Must be a citizen of the United States or possess the necessary authorization from the Immigration and Naturalization Service (INS).
<br>
12. Must have clear driving record.</p>
<p><b>
PERFORMANCE RESPONSIBILITIES:</b>
<br>
1. Handling and care of passenger baggage. Loading, unloading, transportation to and from various locations of the airport.
<br>
2. Handling and care of U.S. Mail, freight, express parcels. Loading, unloading, transportation to and from various locations of the airport.
<br>
3. All ground handling must be accomplished in accordance to customer and G2 specifications.
<br>
4. Must be safety oriented. Safety of personnel, passengers, equipment and aircraft is your number one priority at all times.
<br>
5. Operation of various aircraft servicing equipment to handle aircraft electrical, engine start, lavatories and water service, and deicing in some locations.
<br>
6. Provide safe guidance of aircraft to and from parked areas, taxiways and gate areas. Utilizing visual, hand, verbal and electronic communications.
<br>
7. Pushing or towing aircraft to and from designated locations on the airport.
<br>
8. Able to assist disabled passengers in and out of the aircraft.
<br>
9. Thorough cleaning of aircraft interiors, including turn and overnight as directed by company and/or client specifications and procedures.
<br>
10. Pull computer work assignments and provision aircraft as directed.
<br>
11. Pull assignments or work orders from computer, as needed.
<br>
12. Do all reports accurately and in a timely manner.
<br>
13. Must be familiar with all FAA/Airline/Company/Airport regulations.
<br>
14. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs.
<br>
15. Project a positive image and respond to inquiries from clients, staff and public in a courteous manner.
<br>
16. Attend meetings and inservices as required.
<br>
17. Utilize appropriate communications channels and maintain records, reports and files as required.
<br>
18. Must be attired in proper uniform and protective gear as directed by company officials and identification must always be visible.
<br>
19. Adhere to company policies and procedures and participate in achievement of company objectives.
<br>
20. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner.
<br>
21. Perform other duties as requested.</p><br>
<br>
Additional Details : The pay rate shown is an overall company range provided for transparency. Since compensation can differ by location, the exact rate for the position you applied for will be confirmed during the screening process.<br>
<br>
Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to &quot;Pay Transparency Law&quot;; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.</div>

Ramp Agent

Bags

<div>Overview:
<div><b>
Bags, a Metropolis company, is on a mission to make every moment matter for a world on the go.</b> As part of the largest mobility network in North America, we combine innovative technology with a customer-first mindset to transform the travel experience&mdash;especially at airports. From curbside to gate, our services eliminate the stress of traditional travel by streamlining baggage handling, check-in, and other key touchpoints. With over 23,000 employees across 4,000+ locations in North America and Europe, we&rsquo;re reimagining how people move through their journeys&mdash;saving time, reducing hassle, and ensuring every step feels effortless and efficient.</div><br>
You will...:
<p><b>
Hours: 03:00 AM &ndash; 07:00 AM (with flexibility for operational extensions)</b></p><p><b>
Frequency: 3 to 4 days per week</b></p><p><b>
Requirement: Weekend availability is mandatory</b></p><div></div><div><br>
A Curbside Concierge - Airline Check-in Agent's responsibilities include handling and securing luggage according to the Transportation Security Administrations&rsquo; (TSA) standards. Other responsibilities include issuing boarding passes and tagging bags for airline passengers on departing flights. The Curbside Concierge will also provide general information to passengers about locations/directions and flight information; The Curbside Concierge is expected to provide a high level of customer service to the passengers of the airlines and clients that Bags, Inc. services. The Curbside Concierge is familiar with the Safety, Security &amp; Dangerous Goods as well as HAZMAT procedures, through annual training provided by Bags, Inc. and the air carriers&rsquo; partners. They are required to maintain a positive and friendly attitude in a fast paced, high volume active guest service environment</div><div>
Work at a busy Airport curbside location assisting guests by checking their luggage and issuing boarding passes.</div><div></div><div><br>
This is a physically demanding job, requires on-the-job security training and the ability to receive all applicable airport badges.</div><br>
<div></div><ul><li>
Immediately and warmly greet Guests as they approach the desk.</li><li>
Assist guest with check-in of luggage to appropriate airlines. Verify the guest flight itinerary and number of bags being checked.</li><li>
Input guest information for those who have not previously enrolled in the process.</li><li>
Process the check in of the guests&rsquo; bags to include charging guests credit card for bags as per airline requirements.</li><li>
Weigh guests&rsquo; bags to verify appropriate weight of bags and charge for overweight bags.</li><li>
Appropriately tag guest luggage with destination tags.</li><li>
Provide Boarding Pass, Luggage Claim tickets and receipt (if applicable) to guests before they leave desk.</li><li>
Immediately upon accepting luggage and completion of processing guest, secure luggage.</li><li>
Must possess excellent verbal and written communication skills.</li><li>
Maintain a positive, friendly and professional manner at all times</li><li>
Organize and stock the Concierge desk.
</li><li>Uphold clients guest service guidelines and values.</li><li>
Need to be able to manage payments (credit card) received from guests</li><li>
Answer telephones and guest questions.</li><li>
The ability to manage simple addition.</li></ul><br>
<div></div>
You have...:
<div><b>
Required Qualifications</b></div><ul><li>
Ability to work in the early morning rotation
</li><li>At least 6 months experience in a face-to-face guest service position preferred</li><li>
Data Entry and/or computer experience preferred</li><li>
Ability to communicate clearly with guests and clients</li><li>
Ability to work in outside weather conditions required</li><li>
Knowledge of the airline or travel industry preferred</li><li>
Must be eligible to work in the United States.</li><li>
Must successfully pass the pre-employment criminal background screening.</li><li>
Must pass pre-employment Drug Testing process.</li></ul><div><b>
Physical Requirements / Work Environment</b></div><ul><li>
Follow company appearance guidelines</li><li>
Ability to lift up to 70 lbs.</li><li>
Must be able to push luggage cages both empty (approximately 100 lbs) and full.</li><li>
Weather: Outdoors 100% of the time including all temperatures and types of weather (rain / humid / allergy related issues / etc).</li><li>
Noise: Continued vehicle noise including vehicle horns, multiple conversations and large group noise.</li><li>
Standing: 100%. Must be able to stand for up to eight (8) hours at a time.</li><li>
Will consistently and regularly (up to 100%) be required to lift, carrying, reach, push, and pull up to 75 lbs.</li><li>
Will occasionally (11-33%) be required to bend, squat, and kneel.</li><li>
Walking: 50%</li></ul><div><b><br>
Appearance Guidelines</b></div><div></div><div><br>
Employees are expected at all times to present a professional business-like image, even when working behind the scenes. It is the policy of the Company that each employee&rsquo;s dress, grooming, and personal hygiene should be appropriate to the work situation and be consistent with the Company&rsquo;s business standards.</div><br>
<div></div><ul><li>
With the exception of a fully-grown mustache, beard, or goatee all men must be clean shaven.</li><li>
No visible tattoos or body piercings are allowed. Any tattoos must be covered by your uniform or other means agreed upon by management.</li><li>
Clean &amp; well-maintained approved uniforms must be worn on shift</li><li>
Additional requirements as specified by management</li></ul><div></div><div><br>
While performing the duties of this job, the employee is regularly required to use hands and fingers and to communicate with customers and fellow employees. The employee is frequently required to sit; reach with hands and arms; stand; walk. The employee is also frequently required to climb, balance, stoop, kneel, and crouch. In addition, the employee is required to of twist, turn, stretch, and bend on a frequent basis. The employee must be able to lift and move up to 75 pounds regularly. The employee must be able to move in a relatively quick manner. Specific vision abilities required by this job include Close vision, Peripheral vision and Ability to adjust focus.</div><div><br>
</div><p><b>Salary Range</b>: $10.00 per hour (+ tips)</p><p>
This role is eligible to earn tips in addition to the posted hourly rate.</p><div></div><p><b><br>
Benefits</b>: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off.</p><div></div><div><br>
________________________________________</div><div><i>
SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, disability or other classes protected by federal or state law. SP+ does not tolerate harassment of or retaliation against any employee or applicant on the basis of these characteristics, or because the individual exercised his or her EEO rights.</i></div><div></div><div><br>
Right to Work Poster</div><div>
SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate&rsquo;s application relative to the required job qualifications and responsibilities listed in the job posting.</div><div></div><div><br>
As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.</div><div></div><div><br>
If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact Recruit@spplus.com. We are here to assist you.</div></div>

Airport Curbside Concierge Check-in Agent

Salesforce

<div><p><i>To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
</i></p><p></p><p>Job Category
</p>Product
<p></p><p>Job Details
</p><p></p><p><b>About Salesforce
</b></p><p>Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn&rsquo;t a buzzword &mdash; it&rsquo;s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
</p><p></p><p>Ready to level-up your career at the company leading workforce transformation in the agentic era? You&rsquo;re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
</p><p></p><p>The DET Sales team is looking for a tenured, driven, Product Manager to work on critical Sales Enhancements and Salesforce platform modernizations programs.
</p><p></p><p>As a member of the team, you will specialize in driving the transformational initiatives that accelerate the success of Sales through automation and digital engagement to achieve strategic goals. You will act as the liaison with our partners and the development team, guiding the product development process, defining the product vision, and running the product backlog. You will be responsible for improving the value of the product and ensuring that the team delivers features that meet customer needs and expectations.
</p><p></p><p>We are seeking a highly skilled Senior Product Manager with 5+ years of progressive, demonstrable experience to own the end-to-end product strategy and execution for our Sales CS programs. In this role, you will serve as the strategic product owner and business arbiter for the development lifecycle, transforming the product vision into quantifiable, high-impact delivery increments.
</p><p></p><p>As Customer Zero, you&rsquo;ll define the product strategy, roadmap, and execution plan for scalable, secure, and high-impact AI-powered agent experiences across our internal Sales and Customer Success teams. Your work will directly enhance Sales Account Executive productivity, automate complex sales workflows, and transform how we use Salesforce&rsquo;s platform to drive pipeline and reduce customer attrition. You will work cross functionally with sales, revenue and platform teams focussed on AI and Agent capabilities, while fostering a culture of excellence, innovation, and cross-cloud collaboration.
</p><p></p><h2 class="jobSectionHeader"><b>Key Responsibilities in Agile Execution:
</b></h2><p></p><p>User Story &amp; Backlog Management
</p><ul><li><p>Strategic Backlog Investment: Own, maintain, and prioritize the product backlog based on functional gap analysis (as-is vs. to-be) , strategic goals, business feedback, and prioritization frameworks like RICE (Reach, Impact, Confidence, and Estimation) , ensuring it is always transparent, visible, and understood. You own the team vision and are ultimately responsible for the execution of work.
</p></li><li><p>User Story Crafting: Lead the translation of high-level business requirements into detailed, INVEST-compliant user stories and epics.
</p></li><li><p>Functional Specifications: Author functional design specification documents to bridge the gap between business needs and technical implementation.
</p></li><li><p>Customer Advocacy: Act as the unwavering voice of the customer during feature grooming and sprint planning, ensuring the engineering team clearly understands and delivers on business expectations.
</p></li><li><p>AI Evangelism &amp; Innovation : Champion AI maturity across teams and actively thread AI into as many Jobs-to-be-Done (JTBD) as possible, both for personal work and the work of others. Be a thought leader in scaling autonomous agents and influencing broader product and platform direction.
</p></li><li><p>Cross-functional Collaboration : Drive alignment with internal, business, and customer stakeholders across sales, engineering, and platform teams to deliver business outcomes.
</p></li></ul><p></p><p>Scrum Team Delivery
</p><ul><li><p>Sprint Participation: Actively lead or participate in all Scrum events, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Retrospectives.
</p></li><li><p>Decision Authority: Act as the final arbiter for requirements questions and priority trade-offs during the sprint to maintain team velocity.
</p></li><li><p>PI Planning: Take a leadership role in Quarterly Program Increment (PI) Planning, proactively managing and resolving cross-technical and cross-functional dependencies to optimize customer value.
</p></li><li><p>Extreme Ownership &amp; Quality Assurance: Showcase extreme ownership by ensuring all deliverables meet high quality standards, overseeing E2E (End-to-End) and UAT (User Acceptance Testing) efforts, and diligently addressing user bugs, issues, and incidents according to impact analysis.
</p></li></ul><p></p><p>Strategic Stakeholder Alignment
</p><ul><li><p>Vision &amp; Executive Alignment: Routinely present and drive alignment on the complex product strategy and executive-level roadmap with both the development team and executive partners.
</p></li><li><p>Continuous Feedback Loops: Establish a continuous feedback loop with users, capturing and analyzing stakeholder feedback and insights to continuously iterate on product enhancements and innovations.
</p></li><li><p>Accountability &amp; KPI Development: Develop measurable, actionable, and insightful KPIs that hold yourself and the business accountable Quarter-over-Quarter (QoQ).
</p></li><li><p>Empathetic Communication: Create human-connected, culturally relevant, and empathetic communications and product demos that deeply engage the audience.
</p></li><li><p>Prototype &amp; MVP: Define the building of prototypes and Minimum Viable Products (MVPs) to test hypotheses and measure success early.
</p></li></ul><p></p><p><b>Required Qualifications:
</b></p><ul><li><p>6+ years of progressive experience as a Product Owner or Product Manager within an Agile environment, with a track record of driving strategic impact and publishing proven practices.
</p></li><li><p>Expert-level understanding of Agile principles and the Scrum framework.
</p></li><li><p>Hands-on expertise with the Salesforce platform, specifically Sales Cloud, Slack, Data Cloud, and Agentforce .
</p></li></ul><p></p><p><b>Preferred Qualifications:
</b></p><ul><li><p>Salesforce Admin Certification
</p></li><li><p>A related technical degree
</p></li></ul><p></p><p>Unleash Your Potential
</p><p>When you join Salesforce, you&rsquo;ll be limitless in all areas of your life. Our benefits and resources support you to find balance and <i>be your best </i>, and our AI agents accelerate your impact so you can <i>do your best </i>. Together, we&rsquo;ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future &mdash; but to redefine what&rsquo;s possible &mdash; for yourself, for AI, and the world.
</p><p></p><p>Accommodations
</p><p>If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form .
</p><p></p><p>Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates&rsquo; resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
</p><p></p><p>Posting Statement
</p><p>Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that&rsquo;s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications &ndash; without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
</p><p></p>In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.</div><p></p>

Product Manager - Sales & Customer Success

Clinical Architecture

<div><div><p><b>Who We Are</b></p>
<p>
Clinical Architecture is at the forefront of healthcare IT innovation. Our team is an ambitious group of diverse leaders who balance creativity and expertise to solve tough problems that make a difference. Our environment is positive, casual, and comprised of people dedicated to delivering world-class solutions and exceptional customer service. Come join our team for happier workdays.</p></div><p><b>
SQL Server Database Administrator (DBA)</b></p>
<p>
Clinical Architecture is seeking an experienced SQL Server Database Administrator (DBA) to join our team in the Indianapolis, IN area. This role blends hands-on SQL development and developer support (approximately 80%) with core DBA responsibilities (approximately 20%). The DBA will play a critical role in delivering high-quality, reliable healthcare data solutions by partnering closely with Application Developers, Cloud Engineers, Implementation Architecture, and DevOps teams.</p>
<p>
The ideal candidate is an experienced SQL Server professional who thrives in a collaborative development environment. This individual will write, review, and optimize SQL, assist with schema design, improve query performance, and promote best-practice coding standards across multiple systems. The role also includes DBA responsibilities such as managing on-premises SQL Server environments and cloud-based SQL platforms (including Amazon RDS, Azure Managed SQL Instances, and Google Cloud SQL), with a focus on availability, security, and overall platform reliability. Experience must be rooted in 3-tier application development with real-time, high-volume transactional (OLTP) workloads &mdash; not ETL pipelines or data warehouse environments.</p>
<ul>
<li><i>This role is required to be on site at our Carmel, IN Headquarters. Clinical Architecture offers ample flexibility to accommodate a healthy work-life balance.</i></li>
<li><i>Applicants must be authorized to work in the U.S. without sponsorship.</i></li>
<li><i>Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.</i></li>
</ul>
<p><b>Responsibilities</b></p>
<p><i>
Database Administration:</i></p>
<ul>
<li>Install, configure, and maintain on-prem SQL Server instances (SQL Server 2016 and newer).</li>
<li>Administer Cloud Service Provider SQL Server instances, including monitoring, snapshots, and instance configuration.</li>
<li>Manage SQL Server Agent jobs, linked servers, Database Mail, and other database platform components.</li>
<li>Implement, monitor, and continuously improve backup and disaster recovery strategies.</li>
</ul>
<p><i>Performance and Reliability:</i></p>
<ul>
<li>Troubleshoot performance issues using execution plans, Query Store, and dynamic management views (DMVs).</li>
<li>Identify and resolve blocking, deadlocks, and query performance bottlenecks.</li>
<li>Design and maintain effective indexing and statistics strategies.</li>
</ul>
<p><i>SQL Development:</i></p>
<ul>
<li>Write, review, and optimize stored procedures, functions, views, and inline SQL used by application teams.</li>
<li>Collaborate with developers to improve schema design, query patterns, and performance optimization.</li>
<li>Promote and enforce SQL coding standards and best practices.</li>
</ul>
<p><i>Security and Compliance:</i></p>
<ul>
<li>Apply least‑privilege security models and manage database access and permissions.</li>
<li>Support compliance initiatives such as HIPAA, SOC 2, and HITRUST, as required.</li>
<li>Ensure encryption, auditing, and secure connectivity are consistently implemented.</li>
</ul>
<p><i>Monitoring and Automation:</i></p>
<ul>
<li>Configure monitoring and alerting for both on-prem SQL Server and Amazon RDS instances.</li>
<li>Automate routine tasks using T‑SQL or PowerShell.</li>
<li>Assist with capacity planning and system lifecycle management.</li>
</ul>
<p><b>Qualifications and Experience</b></p>
<ul>
<li>5+ years of experience as a SQL Server DBA in a production environment.</li>
<li>Strong experience with SQL Server installation, configuration, and ongoing maintenance.</li>
<li>Hands‑on experience with Amazon RDS for SQL Server.</li>
<li>Advanced T‑SQL skills, including writing and optimizing complex queries.</li>
<li>In-depth knowledge of indexing strategies, execution plans, and performance tuning.</li>
<li>Experience with database security, backup and restore processes, and high availability/disaster recovery (HA/DR) methodologies.</li>
<li>Proven ability to collaborate across Engineering, IT, and Product teams.</li>
</ul><div><p><b>
Why Clinical Architecture?</b><br>
<i>We offer:</i></p>
<ul>
<li>Opportunities for learning, development, and growth.</li>
<li>Experiences that connect you with colleagues.</li>
<li>A laid-back work environment with thoughtful amenities.</li>
<li>Paid Volunteer Time, Paid Holidays &amp; PTO, including our own winter break week for full-time team members.</li>
<li>Sabbatical opportunities for tenured team members.</li>
<li>Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees.</li>
<li>Maternity and Parental leave benefits.</li>
<li>Employer paid Short-term Disability &amp; Long-term Disability.</li>
<li>Health and Wellness incentives.</li>
<li>401k Matching.</li>
<li>Better workdays.</li>
</ul>
<p><i>Clinical Architecture is an Equal Opportunity Employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity or expression, sexual orientation, age, disability, veteran status, marital status, or any other protected characteristic.</i></p></div></div>

SQL Server Database Administrator (DBA)

American Airlines

<div><div><div><h2 class="jobSectionHeader"><b>Intro</b></h2></div><div><p>
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you&rsquo;ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you&rsquo;ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Why you'll love this job</b></h2></div><p></p><div><p><br>
The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.64 per hour.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you'll do</b></h2></div><div><ul><li><p><b>
These are the essential functions of the job</b><br>
<br>
<i>This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.</i></p></li><li>
Issue, reissue and refund passenger tickets</li><li>
Book, ticket and confirm flight reservations</li><li>
Rebook passengers on oversold flights and during irregular operations</li><li>
Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades</li><li>
Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh</li><li>
Perform passenger boarding, including ticket lift and/or boarding pass lift/verification</li><li>
Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria</li><li>
Operate jetways/bridges for purposes of boarding and deplaning passengers</li><li>
Make boarding and departure gate announcements</li><li>
Deliver domestic/international flight documents</li><li>
Perform passenger service flight close-out procedures</li><li>
Accept, check and tag passengers&rsquo; baggage at resolution centers, full-service ticket counters, and first class ticket counters</li><li>
Maintain timeline of flight boarding process</li><li>
Perform customer service on the job training</li><li>
Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations</li><li>
Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters</li><li>
Queue lines at ticket counter kiosks and ticket counters</li><li>
Clear/verify international documents at kiosk in the ticket counter area and activation stations</li><li>
Accept and activate passengers&rsquo; self-tagged bags at activation stations</li><li>
Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors</li><li>
Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts</li><li>
Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements.</li><li>
Respond and assist during security and/or emergency situations</li><li>
Provide connecting passengers with gate information</li><li>
Provide quality customer service in a professional manner and in accordance with American&rsquo;s guidelines.</li><li>
Adhere to company policies, procedures, and performance standards.</li><li>
Complete job-relevant trainings</li><li>
Adhere to government regulations (e.g. DOT, FAA, TSA)</li><li>
Use multiple internal resources/systems including during customer interactions</li><li>
Wear uniforms as required by company policy</li></ul><p></p><ul><li><br>
Reasonable accommodations may be made for qualifying individuals with disabilities.<br>
</li></ul><p><br>
<b>Depending on your airport size, you may also do the following:</b>
</p><p>Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms</p></div></div><div><div><h2 class="jobSectionHeader"><b><br>
All you'll need for success</b></h2></div><div><p><b>
Minimum Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
High school diploma or GED or international equivalent</li><li>
Bilingual language skills required in some locations</li><li>
Applicable valid driver&rsquo;s license as required by local authorities</li><li>
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable</li><li>
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable</li><li>
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements</li><li>
Must be authorized to work in the U.S.</li></ul><p></p><p><b><br>
Preferred Qualifications- Education &amp; Prior Job Experience</b></p><ul><li>
Working knowledge of Sabre or any other Passenger Service System</li><li>
Previous face to face Customer Service experience</li><li>
Working in a fast pace environment</li></ul></div></div><p></p><div><div><h2 class="jobSectionHeader"><b><br>
What you'll get</b></h2></div><div><p>
Feel free to take advantage of all that American Airlines has to offer:</p><ul><li>
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.</li><li>
Health Benefits: On day one, you&rsquo;ll have access to your health, dental, prescription and vision benefits to help you stay well. And that&rsquo;s just the start, we also offer virtual doctor visits, flexible spending accounts and more.</li><li>
Wellness Programs: We want you to be the best version of yourself &ndash; that&rsquo;s why our wellness programs provide you with all the right tools, resources and support you need.</li><li>
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.</li><li>
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Feel free to be yourself at American</b></h2></div><div><p>
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.<br>
<br>
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life&rsquo;s journey? Feel free to be yourself at American.</p></div></div></div>

Customer Service Agent Part Time

Fairlawn

<div>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 We are seeking a highly motivated
 <strong>
  Property Manager
 </strong>
 to join our awesome team here at Fairlawn! The ideal candidate will embody Fairlawn&rsquo;s core values: Be Kind, Own It, Be Flexible, and Always Improve.
 <br/>
 <br/>
 The
 <strong>
  Property Manager
 </strong>
 role is accountable for the successful day-to-day operations of our Indianapolis property. The overall objective of this role is to integrate all property functions and ensure that the property is operating at its best. The ideal candidate is a true leader who radiates positivity and is passionate about driving great property performance and superior customer service.
 <br/>
 <br/>
 Fairlawn is a vertically integrated firm specializing in real estate investment, management, and development. Based in Chicago and Champaign, Illinois, we have a more than 10-year track record in value-add projects, development, student housing, and build-to-rent communities. With a portfolio of approximately 5,750 units and $900 million in assets under management, Fairlawn has established a strong presence across Illinois, Indiana, and Kentucky. We are actively expanding into additional Midwest markets.
 <br/>
 <br/>
 <strong>
  What will you do?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Exemplify the core values of Be Kind, Be Flexible, Own It, and Always Improve
  </li>
  <li>
   Lead and manage on-site team members, holding them accountable for their assigned responsibilities
  </li>
  <li>
   Lead regularly scheduled meetings to report on both leading and key performance indicators for all communities and scattered site portfolios. Take action as necessary if goals are not being met
  </li>
  <li>
   Review and audit property performance vs. budget, communicating with the corporate office and ownership entities as necessary
  </li>
  <li>
   Contribute to the preparation of annual operating and capital budgets. Monitor the progress of capital budget items, regularly reporting to the corporate office on the progress
  </li>
  <li>
   Inspect properties to ensure the highest standards are maintained, evaluating maintenance and grounds. Conduct regular inspections of vacant units for market-ready condition. Audit leases, resident files, and move-in paperwork to ensure accuracy and completion
  </li>
  <li>
   Manage the renewals process, unit availability, listings content, and marketing channels
  </li>
  <li>
   Handle resident accounting tasks such as rent collection, security deposit reconciliations, delinquency follow-up, posting payments, and preparing deposits
  </li>
  <li>
   Maintain good rapport with all prospective and current residents, vendors, and Fairlawn team members
  </li>
  <li>
   Have a thorough knowledge of lease terms, specifications, and policies
  </li>
  <li>
   Provide exceptional customer service and serve as an ambassador of the Fairlawn brand
  </li>
  <li>
   Learn and ensure compliance with all Fair Housing Laws including local, state, and federal housing regulations (We provide training!)
  </li>
  <li>
   Pivot, roll up your sleeves, and jump in where needed!
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Why should you work here?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Competitive Pay. We are ready to invest in you!
  </li>
  <li>
   Medical, Dental, Vision, and Life Insurance to access care for positive health outcomes and your overall wellbeing
  </li>
  <li>
   Employee sponsored benefits including Short Term Disability, Life Insurance, Critical Illness, Accident, Flexible Spending, and H.S.A. Accounts to avoid costly medical expenses due to gaps and ensure that all your medical needs are met
  </li>
  <li>
   401(k) Retirement Plan with Match to invest in your future wealth and retirement
  </li>
  <li>
   Paid Vacation, Sick Leave, and Holiday Pay to help you reset and come back rejuvenated and refreshed
  </li>
  <li>
   Company events to promote team cohesion
  </li>
  <li>
   Wellness Days to focus on being your best self. We want you to have time to disconnect and recharge in a way that works for you
  </li>
  <li>
   The opportunity to work for a growing organization where you are valued and can have a direct impact
  </li>
  <li>
   Quarterly off-site meetings with your manager to celebrate wins, issue solve and ensure you are set up for success. Plus, the process is rewarding, and the results are great for your career
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Who you are -- We&rsquo;d love to hear from you if you:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Have at least 5 years of people management experience
  </li>
  <li>
   3+ years of property management experience required
  </li>
  <li>
   Strong customer service background
  </li>
  <li>
   Have a proven record of successfully leading teams
  </li>
  <li>
   Have previous leasing or sales experience (Preferred)
  </li>
  <li>
   High School diploma or GED (Bachelor&rsquo;s Degree preferred)
  </li>
  <li>
   Are able to speak Spanish or Haitian Creole (a plus)
  </li>
  <li>
   Must be able to obtain an Illinois Residential Agent License within 1 year of employment (Illinois Properties ONLY)
  </li>
  <li>
   Are proficient with relevant technology (e.g., Microsoft Office, AppFolio, Outlook) and can easily adapt to changing technology
  </li>
  <li>
   Demonstrate superior attention to detail, high energy, and a positive attitude
  </li>
  <li>
   Have the ability to give and receive real-time feedback with a positive mindset
  </li>
  <li>
   Excellent written and verbal communication skills
  </li>
  <li>
   Ability to work independently and also to work closely with other team members
  </li>
  <li>
   Embody our core values: Be Kind, Be Flexible, Own It, and Always Improve
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Some Additional Things You Will Need
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A valid driver&rsquo;s license and reliable transportation
  </li>
  <li>
   Serve as an emergency contact for the property
  </li>
  <li>
   Availability to work longer hours and weekends during prime leasing season and turnover (specific dates vary from year to year)
  </li>
  <li>
   Must be able to perform the physical functions of the position resident communications, not limited to the ability to walk properties, complete physical inspections, deliver communications, and show properties
   <br/>
   <br/>
  </li>
 </ul>
 We are seeking candidates who demonstrate a strong alignment with the requirements listed above. While meeting all qualifications is preferred, we understand that exceptional candidates may bring comparable experience and skills to the table, including prior experience at Fairlawn. We value diversity of thought and experience, and we are committed to considering all applicants [internal and external] and to identifying and selecting the most qualified applicant for the role.
 <br/>
 <br/>
 Depending on the role requirements, offers of employment may be contingent upon one or more of the following: employment history verification, criminal background check, motor vehicle record check, education verification, or credit check.
 <br/>
 <br/>
 Our company uses the Entrepreneurial Operating System (EOS) to run and help grow our business &ndash; the tools from EOS contribute to finding the right people and putting them in the right roles, effectively solving issues as they arise, and building a culture of accountability. In short, it gets everyone on the same page and working toward the same goals. If you have an ownership mindset and take pride in all the details, joining our team may be perfect for you!
 <br/>
 <br/>
 We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
</div>


Property Manager

Fresenius Medical Care

<div></div><div><div><div><h1 class="jobSectionHeader"><b>PURPOSE</b><b> </b><b>AND</b><b> </b><b>SCOPE:</b></h1><p>
Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for the setup and operation of hemodialysis machines. Assist in the maintenance of a safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP).</p><p></p><h1 class="jobSectionHeader"><b>
PRINCIPAL</b><b> </b><b>DUTIES</b><b> </b><b>AND</b><b> </b><b>RESPONSIBILITIES:</b></h1><p><b>
Patient Related</b></p><p>
Education:</p><ul><li>
Assist other health care members in providing patient specific detailed education regarding adequacy measures where appropriate - Online Clearance Monitoring (OLC), Adequacy Monitoring Program (AMP), Urea Kinetic Modeling (UKM), and regarding disease process/access.</li></ul><p>
Treatment:</p><ul><li>
Welcome assigned patients and inquire as to their wellbeing since their last treatment.</li><li>
Evaluate vascular access for patency, perform vascular access cannulation, and perform administration of heparin as delegated or as allowed by state law.</li><li>
Obtain necessary pre and post treatment vital signs and weight and perform vascular access evaluation pre- treatment</li><li>
Initiate dialysis treatment according to prescribed orders including blood flow (QB) and dialysate flow (QD).
</li><li>Evaluate intradialytic problems and provide intervention as prescribed by physician order or as directed.
</li><li>Monitor patients&rsquo; response to dialysis therapy.</li><li>
Obtain vital signs prior to reinfusion; perform all relevant functions necessary for the discontinuation of treatment - document.
</li><li>Discontinue dialysis treatment according to established procedures and evaluate patient prior to termination of venous access - standing &amp; sitting blood pressure</li><li>
Obtain Hemostasis and apply appropriate dressings.
</li><li>Evaluate the patient prior to discharge.</li><li>
Perform and record Pre and Post dialysis evaluation, weight, and vital signs with initial identification
</li><li>Responsible for calculating and entry of individual patients&rsquo; dialysis machine programming for Ultrafiltration (UF) goal; treatment time; and UF modeling as prescribed.
</li><li>Responsible for ensuring appropriate safety alarms are enabled, including Narrow Venous Limits, (NVL) 160.
</li><li>Record accurate and timely information regarding vital signs and treatment parameters onto the Hemodialysis Treatment Sheet with initial identification
</li><li>Responsible for accurate documentation of information related to patient treatment including completion of Hemodialysis Treatment Sheet and, if applicable, progress notes.
</li><li>Report any significant information and/or change in patient condition directly to the registered nurse or supervisor.</li><li>
Observe patient and conduct machine safety checks according to facility policy. Report any change or unusual findings to the registered nurse or supervisor.</li><li>
Perform and document any intervention for unusual patient status and document patients' response to intervention.</li><li>
Evaluate patients&rsquo; vascular access during treatment including arterial and venous monitoring pressures, provide appropriate intervention as needed, document and report any unusual findings to the registered nurse or supervisor.</li><li>
Obtain all prescribed laboratory testing and prepare specimens for collection.
</li><li>Ensure that all blood spills are immediately cleaned with appropriate disinfectant according to facility policy.
</li><li>Prepare, organize, and efficiently utilize supplies and equipment to prevent wastage.
</li><li>Monitors patients performing self-care under the supervision of RN. Assists patients in performing self-care as applicable</li></ul><p><b>
Staff Related</b></p><ul><li>
Participates in the recruitment process for new clinical staff</li><li>
Assists with clinical orientation and on-going training of all appropriate direct patient care personnel as well as the orientation of all facility staff to organization.</li><li>
Will function as a preceptor in direct patient care training, as determined by state specific guidelines and regulations, to support the delivery of quality patient care as per the standards set forth in the organization Clinical Services Clinical Training Manual(s), organization policies and procedures, and organization training standards.</li><li>
Delivers and maintains on-going competency evaluations/audits to ensure ongoing performance of other PCT&rsquo;s.</li><li>
Collaborates with the Clinical Manager and Education Coordinator in driving organization quality standards through education regarding all ESRD regulatory and legal requirements and the practice of Continuous Quality Improvement.</li><li>
Assists in training of applicable direct patient care staff on appropriate programs under the supervision of a nurse.</li><li>
Provides developmental support to applicable clinical and facility staff.</li></ul><p><b>
Education/Communication:</b></p><ul><li>
Partners with RN and IDT staff to educate the appropriate personnel regarding the integrity and safety of the facility water systems, as allowed by local regulations.
</li><li>Partners with RN and IDT staff to educate the appropriate personnel regarding the maintenance of environmental integrity, including patient and staff safety, of the facility.</li><li>
Ensures a strong communication process between the Clinical Managers, Education Coordinators, direct patient care staff, and all support staff at the facility regarding appropriate training and organizational development programs and initiatives
</li><li>Participates in implementing and potentially designs creative educational programs for PCT staff including contests and other team-based programs.</li><li>
Collaborates with Clinical Managers and Education Coordinators in the scheduling and implementation of training programs and processes as directed.</li><li>
Monitors processes in the delivery of patient care through regular Continuous Quality Improvement (CQI) activities.
</li><li>Ensures all organization business policies, procedures and systems incorporated into training, including compliance with ethical business practices</li></ul><p><b>
MAINTENANCE/TECHNICAL:</b></p><ul><li>
Maintain environmental integrity and aesthetics - ensure all areas are safe and clean.</li><li>
Clean and disinfect dialysis machine surface, chair, equipment, and surrounding area between treatments according to facility policy.</li><li>
Conduct all tasks necessary for preparation for dialysis treatment and document where appropriate, and perform all required pretreatment dialysis machine alarm testing including Pressure Holding (PHT).</li><li>
Initiate Solution Delivery System (SDS) system.</li></ul><p></p><p><b>
RECORD KEEPING:</b></p><ul><li>
Complete and document ongoing participation in Continuous Quality Improvement (CQI) activities.
</li><li>Enters all treatment data into the designated clinical application in an accurate and timely manner.
</li><li>Review treatment sheets for completeness, ensure nursing signatures are documented, and ensure omitted entries are completed or corrected by appropriate staff.
</li><li>Prepare initial patient chart for admission and compile paperwork for appropriate placement in chart.
</li><li>Prepare/print lab requisitions for prescribed or stat Lab specimens according to laboratory destination.
</li><li>Collect, label, appropriately prepare and store lab samples according required laboratory specifications.
</li><li>Ensure collection of lab specimens by appropriate lab courier.
</li></ul><p></p><p><b>INFECTION CONTROL:</b></p><ul><li>
Assists with facility QAI infection control audits.</li><li>
Acts as a change agent for infection control practices within clinic. Under the direction of the CM or designee monitors staff and patient adherence to infection control practices.
</li><li>Reinforces new hire employee adherence to infection control Policies and Procedures</li><li>
Supports ongoing staff and patient engagement on infection control practices under the direction of CM or designee for example participation in patient lobby days and staff meetings to reinforce infection control practice.</li><li>
Quarterly and under the direction of the CM reinforces patient and staff adherence to infection control Policies and Procedures through visual media such as posters, flyers, or bulletin boards.</li><li>
Under the direction of the Education Dept. participates in education response to internal and external facility surveys.</li><li>
Participates in and reinforces infection control education of patients and families under the direction of the CM or designee as allowed by state law</li></ul><p><br>
</p><p><b>TRANSITIONAL CARE UNIT:</b></p><ul><li>
Follows all newly admitted patients through their first 4 weeks of dialysis and coordinating their transitional dialysis care
</li><li>Reinforces all education and care related matters as it relates to the new patient as allowed by state law</li><li>
Liaisons with appropriate FKC staff members to provide the best patient experience including making sure all disciplines are scheduled to see patient according to plan.
</li><li>Assists in assuring patient understanding or home dialysis products, benefits of home and how home dialysis can work for them.
</li><li>Sets and preforms a treatment on all machines used in the transitional care unit.
</li><li>Assist in assuring patient understanding of treatment options including demonstration of the peritoneal dialysis set-up.</li><li>
Assists with coordination of transition to patient&rsquo;s modality choice.
</li><li>Assists with supply ordering and inventory for TCU</li></ul><p></p><h1 class="jobSectionHeader"><b>
PHYSICAL</b><b> </b><b>DEMANDS</b><b> </b><b>AND</b><b> </b><b>WORKING</b><b> </b><b>CONDITIONS:</b></h1><ul><li>
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li><li>
Employees are required to take the Ishihara's Color Blindness test as a condition of employment. Note that: Failing the Ishihara Test for Color Blindness does not preclude employment. The Company will consider whether reasonable accommodations can be made.</li><li>
Day to day work includes desk and personal computer work and interaction with patients, facility staff, and physicians. The position requires travel between assigned facilities and various locations within the community. Travel to regional, Business Unit and Corporate meetings may be required.
</li><li>The work environment is characteristic of a health care facility with air temperature control and moderate noise levels. May be exposed to infectious and contagious diseases/materials
</li><li>The position provides direct patient care that regularly involves heavy lifting and moving of patients and assisting with ambulation. Equipment aids and/or coworkers may provide assistance. This position requires frequent, prolonged periods of standing and the employee must be able to bend over. The employee may occasionally be required to push and/or pull equipment, exerting up to 15 pounds of force. The employee may be required to lift and to lower solutions on a frequent basis of up to 30 lbs., and on an occasional lift basis up to 40 lbs., as high as 5 feet. There is a two-person assist program and &quot;material assist&rdquo; devices for the heavier items.</li></ul><p></p><h1 class="jobSectionHeader"><b>
EDUCATION</b><b> </b><b>AND</b><b> </b><b>LICENSES:</b></h1><ul><li>
High School diploma or G.E.D. required. Bachelor&rsquo;s degree preferred</li><li>
Must have a valid PCT national certification or state specific certification as defined by Center for Medicaid/Medicare (CMS)All appropriate state licensure, education, and training (if any) required.</li><li>
Demonstrated commitment to organization culture, values, and customer service standards</li><li>
Attendance and active participation in all applicable preceptor training programs as established by education leadership
</li><li>Attends Fresenius and publicly offered skill-based training as assigned by Clinical Manager.</li></ul><p></p><h1 class="jobSectionHeader"><b>
EXPERIENCE AND REQUIRED SKILLS</b><b>:</b></h1><ul><li>
At least five years patient care experience in a hospital setting or a related facility preferred.
</li><li>Continued employment is dependent on successful completion of the organization dialysis training program and successful completion of CPR certification.</li></ul><p></p><h1 class="jobSectionHeader"><b>
Fresenius Medical Care maintains a drug-free workplace in accordance with applicable federal and state laws.</b></h1></div></div><p><b>
EOE, disability/veterans</b></p></div>

Patient Care Technician - PCT - Dialysis Preceptor

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