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account manager

Rent-A-Center

<div>Ready to do your best work?
Interested in a minimum starting hourly rate of $14.45 per hour - $17.00 per hour ?
Why should I apply in just a few clicks? 
Position Summary 
If you&rsquo;re looking for a career with unmatched earning potential you&rsquo;ve come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values. 
Key Responsibilities<ul><li>Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships</li><li>Conduct early-stage collections (1&ndash;6 days past due) and meet daily/weekly collection standards</li><li>Maintain account health and secure payment commitments utilizing account management tools</li><li>Complete assigned routes for deliveries, pickups, and account follow-ups</li><li>Deliver white-glove customer service in-store, over the phone, and in customers&rsquo; homes</li><li>Contribute to sales growth and generate new rental agreements</li><li>Safely transport, install, and handle merchandise</li><li>Maintain showroom standards and company vehicles</li><li>Adhere to all company safety and operational guidelines</li></ul> 
Qualifications<ul><li>High school diploma or equivalent</li><li>At least 18 years of age</li><li>Valid driver&rsquo;s license with good driving record</li><li>Strong communication and customer service skills</li></ul> 
Physical Requirements<ul><li>Ability to lift and move heavy merchandise</li><li>Ability to drive a box truck</li><li>Standing and driving for extended periods of time</li></ul> 
Schedule &amp; Work Environment<ul><li>Full-time, Monday&ndash;Saturday</li><li>Sundays off plus one weekday off</li><li>Physically active role requiring lifting, bending, and standing</li></ul> 
Benefits<ul><li>Rapid growth and advancement opportunities</li><li>Weekly pay</li><li>Paid time off</li><li>Medical, dental, vision, life &amp; disability insurance</li><li>Industry leading 401(k) with company match</li><li>Flexible Spending &amp; Health Savings Accounts</li><li>Supplemental and voluntary insurance options</li></ul> 
Equal Opportunity Employer 
Rent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.</div>

Account Manager

Encon Environmental Services

About Apollos WaterApollos provides industrial wastewater hauling, treatment, recycling, and disposal services to industrial and commercial clients across Indiana, Illinois, and Ohio. We&rsquo;re a customer-focused, service-driven organization dedicated to making our clients&rsquo; jobs easier. Helping them stay compliant, operate safely and efficiently, and minimize environmental risk through reliable service and technical expertise. Apollos is an ENCON Environmental Services company.The OpportunityWe&rsquo;re looking for a Regional Sales Manager to grow and support our customer base in Indiana. This hybrid role blends sales/account management and project management, and is ideal for someone who knows the environmental services industry and wants to take ownership of a regional book of business.Responsibilities:<ul><li>Build and maintain relationships with industrial and commercial clients.</li><li>Grow revenue through new business development and account expansion.</li><li>Execute targeted prospecting strategy by leveraging personal/professional network, cross-selling to ENCON's substantial customer base, and cultivating relationships at industry conferences and trade shows.</li><li>Ensure all projects meet EPA, DOT, and state environmental compliance standards.</li><li>Utilize CRM tools to manage pipelines, follow-up with prospects, and maintain customer relationships.</li><li>Generate quotations and manage key customer communications.</li><li>Collaborate with operations staff to ensure delivery of high-value services and customer satisfaction.</li><li>Occasional regional travel to meet with clients, prospects, and attend industry events.</li><li>Stay ahead of industry and regulatory trends to provide high-value consultative services to clients.</li><li>Lead by example; owning customer satisfaction, efficiency, and business performance.</li></ul>Qualifications: <ul><li>3+ years of experience in environmental services, waste management, or industrial operations.</li><li>Bachelor's degree in Business, Engineering, Environmental Sciences or related fields is preferred.</li><li>Working knowledge of industrial wastewater, EPA, RCRA, DOT, and state environmental regulations.</li><li>Strong consultative sales and/or account management background with proven results.</li><li>A proactive self-starter who takes ownership and drives results with urgency.</li><li>Excellent communication, organization, and leadership skills.</li><li>CRM and Microsoft Office proficiency</li><li>Valid driver&rsquo;s license required</li></ul>Why Apollos<ul><li>Competitive base pay plus uncapped performance incentives.</li><li>This role offers significant autonomy and the ability to directly impact revenue growth and business performance.</li><li>Entrepreneurial growth culture where your impact is visible and valued.</li></ul>Job Type: Full-timePay: $75,000.00 - $130,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Professional development assistance</li><li>Relocation assistance</li><li>Retirement plan</li><li>Tuition reimbursement</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Indianapolis, IN

Regional Sales Manager - Environmental Services, Wastewater Hauling & Disposal

RIDE

<div><div>The following description is not intended as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Management retains the discretion of adding or changing the duties of the position at any time.</div>
RIDE is currently driving an exciting transformation in the transportation industry, and we are recruiting a passionate and experienced sales manager to help us drive business growth and market penetration of EV School Bus in the region. You will be a member of RIDE team and play a key role in creating RIDE EV School Bus history in US market.

ESSENTIAL FUNCTIONS
<ul>
<li>Meet or exceed sales goals in the designated region and/or market.</li>
<li>Expand existing sales, develop new sales and build an account portfolio in the designated area.</li>
<li>Direct, develop, and execute sales plans and strategies to attain better profitability and level of service throughout the territory.</li>
<li>Monitor and analyze the market, identify opportunities, determine sales potential and inventory requirements, monitor the preferences of customers, and develop business strategies.</li>
<li>Build relationships with stakeholders, and lead sales efforts.</li>
<li>Continuously monitor and align company initiatives with customer needs and regulatory developments in the region.</li>
<li>Support product management initiatives, develop proposals and manage contracts, provide team leadership, and report on performance.</li>
<li>Negotiate all contracts with prospective clients.</li>
<li>Assist with determining pricing schedules for quotes, promotions, and negotiations.</li>
<li>Represent company at trade association meetings and expo to promote products.</li>
</ul>
COMPETENCIES
<ul>
<li>Excellent verbal and written communication skills</li>
<li>Computer skills with knowledge of Windows applications, including Word, Excel, PowerPoint, SharePoint</li>
<li>Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.</li>
<li>Problem solving with the ability to apply logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.</li>
<li>Experience collaborating with others and building teams</li>
</ul>
REQUIRED EDUCATION AND EXPERIENCE
<ul><li>Minimum 3 years of experience in Business to Business (B2B) Sales</li>
<li>Must be able to work in a fast-paced environment</li>
<li>Prior work experience in School Bus or EV School Bus sales experience, preferred</li>
<li>Knowledge of EV school bus market/OEMs/incentives and etc.</li>
<li>Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.</li>
<li>Experience communicating with customers verbally to convey information and in writing as appropriate for the needs of the audience.</li>
<li>Work independently, take initiative and be resourceful with minimal supervision</li>
<li>Experience negotiating contracts and influencing others to achieve a positive outcome</li>
<li>Demonstrated experience analyzing data and generating reports</li>
<li>Ability to travel to various states within the U.S. to meet with customers, and participate in trade shows</li>
</ul>
SUPERVISORY RESPONSIBILITY
This position does not have direct supervisory responsibilities.

WORK ENVIRONMENT
<ul>
<li>This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Opportunity for continuous learning and career growth. An environment of Respect, Integrity, Openness, Inclusion and Support.</li>
</ul>
PHYSICAL REQUIREMENTS
<ul>
<li>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.</li>
<li>While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stepstool as necessary.
</li></ul>TRAVEL
<ul><li>Up to 90%</li>
</ul>
Benefits 
<ul>
<li>Professional development assistance</li>
<li>401(k)</li>
<li>Health insurance</li>
<li>Paid time off</li>
<li>Vision insurance</li>
<li>Health savings account</li>
<li>Dental insurance</li>
<li>Employee assistance program</li>
</ul>
Pay Range
<ul>
<li>$ 90,000- $110,000 per year plus competitive bonus</li>
</ul>
Work Type
<ul>
<li>Full-time</li>
</ul>
Location:
<ul>
<li>Remote</li></ul><div> 
RIDE is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition, marital status, veteran status, sexual orientation, genetic information or any other characteristic protected by federal, state or local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment.</div></div>

Regional Sales Manager - Mid-West

MacAllister Machinery Company, Inc.

<div>Description
Position Summary
This position is responsible for supporting the overall objectives of the Corporate Finance department by executing the strategies to effectively administer customer invoice presentment systems that facilitate the maintenance of a portfolio of customer accounts within agreed upon terms.
Position Duties/Responsibilities<ul><li>
Compiles data and completes documentation to establish third-party customer payment (Customer Accounts Payable) portal accounts in accordance with corporate guidelines. Ensures singular payment portal accounts for the enterprise.</li><li>
Coordinates the timely transmittal of enterprise invoice data to third-party customer payment portals; ensures data is complete and accurate.</li><li>
Monitors customer payment portals for data exceptions/rejections. Investigates and resolves differences and discrepancies timely. Escalates issues to department management as needed.</li><li>
Maintains the required configurations for third-party customer payment portal accounts.</li><li>
Monitors/reconciles daily data exchange with the Company's Electronic Invoicing Presentment and Payment (&quot;EIPP&quot;) system. Identifies, investigates and resolves data transmission issues timely. Serves as the primary EIPP system administrator.</li><li>
Coordinates efforts to drive customer usage of the EIPP; assists customers to establish accounts and use the Company's EIPP.</li><li>
Monitors and reports on the usage of the Company's EIPP.</li><li>
Assists with maintaining accurate customer trade account balances; obtains customer payment related information to ensure timely and accurate posting to customer accounts.</li><li>
Performs research on customer account activity and reconciles customer accounts.</li><li>
Monitors customer accounts and proactively takes action to contact customers and encourage timely payment on account.</li><li>
Establishes and maintains relationships with customers and Company employees to timely communicate and resolve customer account and invoicing issues.</li><li>
Develops and implements standard processes, procedures and training documentation.</li><li>
Participates in identifying and implementing improvements in collection of customer account balances in alignment with corporate direction, including enhanced processes and procedures, new technology, automation and system to improve efficiencies, effectiveness and productivity.</li><li>
Provides excellent customer service.</li><li>
Compiles data and prepares reports and analysis, as requested.</li><li>
Provides direction, supervision and training for direct reports. Establishes performance expectations, provides coaching and feedback, evaluates performance and recommends corrective action.</li><li>
Performs other duties, tasks and projects as assigned by management.</li></ul>
Position Requirements
Required:<ul><li>
High School Diploma or GED</li><li>
At least 8 years of experience in a corporate environment, with at least 6 years in commercial credit, collections or general accounting</li></ul>
Preferred:<ul><li>
Associate or Bachelor's Degree in business (accounting, finance, business administration, etc.)</li><li>
At least 5 years of experience in a corporate environment</li><li>
Experience with data manipulation/analytics tools and Enterprise Resource Planning (ERP) systems</li><li>
Supervisory experience</li></ul>
Knowledge, Skills, And Abilities
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<ul><li>
Excellent customer service skills</li><li>
Strong multitasking abilities, detail-oriented and self-motivated</li><li>
Strong interpersonal skills and ability to manage conflict in a win/win style</li><li>
Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers, subordinates and people at all levels inside and outside the organization</li><li>
Strong computer and technology skills (Outlook, Word, Excel, and PowerPoint), with the aptitude and ability to leverage data and technology in the performance of responsibilities</li><li>
Ability to build and maintain effective customer and professional relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment.</li><li>
Ability to work in a fast-paced, results-oriented, deadline-driven environment.</li><li>
Good communication skills, including verbal, written and listening skills.</li><li>
Solid understanding of business processes and workflows.</li></ul>
The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.
MacAllister Machinery Co Inc. is an Equal Opportunity Employer (EEO).</div>

Team Lead - Customer Account Administration

Harness

<div><div>Harness is the AI Software Delivery Platform company, led by technologist and entrepreneur Jyoti Bansal (founder of AppDynamics, acquired by Cisco for $3.7B). Harness has raised approximately $570M in funding and is valued at $5.5B, backed by leading investors including Goldman Sachs, Menlo Ventures, IVP, Unusual Ventures, Citi Ventures, and more. As AI accelerates code creation, the real bottleneck has shifted to everything after the code &ndash; testing, deployments, application security, reliability, compliance, and cost optimization. Harness brings AI and automation to this &ldquo;outer loop,&rdquo; helping teams ship software faster while maintaining security and governance throughout the entire software delivery lifecycle.

Powered by Harness AI and the Software Delivery Knowledge Graph, the Harness Platform applies deep context and intelligent automation across the software delivery lifecycle with governance and policy-driven controls embedded throughout the platform.

Over the past year, Harness powered over 185M deployments, 82M builds, 18T flag evaluations, 8M security scans, 9.1B optimized tests, 3T protected API calls, and helped manage $2.8B in cloud spend &mdash; enabling customers like United Airlines, Morningstar, and Choice Hotels to accelerate releases by up to 75%, reduce cloud costs by up to 60%, and achieve 10x DevOps efficiency.

With a global team across 26 offices and 25 countries, Harness is shaping the future of AI software delivery &mdash; and we&rsquo;re looking for exceptional talent to help us move even faster.</div><div>
Position Summary
<div>
The Sales Engineer lives and works in the intersection between sales and engineering. The ideal candidate must be able to articulate technology and product positioning at the executive, business and technical levels. Sales Engineers are the primary technical support for the sales force and are responsible for actively driving and managing the technology evaluation stage of the sales process. They are there to ensure success with all Harness customers and strategize with their sales counterparts to steer customers to a commercial relationship.</div>

About The Role
<ul>
<li>World class presentation skills in delivering presentations/demos of our platform</li>
<li>Able to work with customers directly to debug common errors</li>
<li>Ability to tie business problems to technical solutions</li>
<li>Capable of understanding and articulating technology value propositions</li>
<li>Drive complex technical engagements with customers to prove the value of Harness solutions</li>
</ul>
About You
<ul>
<li>You will be responsible for delivering a great product demonstration which tells a story of how our software provides value to our customer</li>
<li>You will be responsible for representing the product to customers and at field events such as conferences, seminars, etc.</li>
<li>You will remain knowledgeable and up-to-date on changes and developments on our technologies</li>
<li>You either actively develop software, have a prior background as a developer, or worked with developers in a DevOps role</li>
<li>Strong cloud knowledge, you worked with infrastructure automation such as Terraform</li>
<li>You are able to respond to functional and technical elements of RFIs/RFPs</li>
<li>You are able to convey customer requirements to Engineering teams</li>
<li>You are able to travel throughout a sales territory with minimal restrictions and occasionally on short notice</li>
</ul>
Location
<ul>
<li>This role will be remote based out of Ohio Valley</li>
</ul><div><h4 class="jobSectionHeader">What You Will Have At Harness</h4>
<ul><li>Competitive salary</li>
<li>Comprehensive healthcare benefits</li>
<li>Flexible Spending Account (FSA)</li>
<li>Employee Assistance Program (EAP)</li>
<li>Flexible Time Off and Parental Leave</li>
<li>Quarterly Harness TGIF-Off / 4 days</li>
<li>Monthly, quarterly, and annual social and team-building events</li>
<li>Recharge &amp; Reset Program</li>
<li>Monthly internet reimbursement</li>
<li>Commuter benefits</li>
</ul>
Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. 

The OTE Range is $220,000 - $290,000

A valid authorization to work in the U.S. is required
</div>
</div><div></div><div><h3 class="jobSectionHeader">Harness In The News:</h3>
<ul>
</ul>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin. 

Note on Fraudulent Recruiting/Offers

We have become aware that there may be fraudulent recruiting attempts being made by people posing as representatives of Harness. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers.

Please note, we do not ask for sensitive or financial information via chat, text, or social media, and any email communications will come from the domain @harness.io. Additionally, Harness will never ask for any payment, fee to be paid, or purchases to be made by a job applicant. All applicants are encouraged to apply directly to our open jobs via our website. Interviews are generally conducted via Zoom video conference unless the candidate requests other accommodations.

If you believe that you have been the target of an interview/offer scam by someone posing as a representative of Harness, please do not provide any personal or financial information and contact us immediately at . You can also find additional information about this type of scam and report any fraudulent employment offers via the Federal Trade Commission&rsquo;s website (, or you can contact your local law enforcement agency.</div></div><div></div>

Sales Engineer - Ohio Valley

Toppers Pizza

<div>If you're someone who loves developing their team, is fanatical for taking care of customers and managing the daily operations of a restaurant and can maintain a sense of humor no matter what level of chaos is going on around you, talk to us about our Assistant Manager opportunities. 


The Assistant Manager position is for someone looking to train to become a store General Manager in the future. The Assistant Manager will work through the four levels of our Management-in-Training (MIT) program and earn a pay raise once each level is completed. This position promotes the Topper Pizza Mission and Core Values and assists in setting the standard for the restaurant through leadership by example. 


Responsibilities
<ul><li>
Manages the day-to-day operations of the restaurant in coordination with the General Manager, ensuring guest satisfaction.
</li><li>Develops, directs, and supervises hourly Team Members to attain sales and profit objectives while maintaining the highest standards of quality food, beverage, service, cleanliness, organization, and sanitation.
</li><li>Uses the Crown Academy (LMS) and included resources to elevate the training and development of yourself and your team.</li><li>
Utilization of our in-house POS to record sales and other operations, control costs, and monitor the performance of the store. Our in-house POS comes with outstanding support from IT and other internal departments.</li><li>
Knows, enforces, and educates Team Members on appropriate personnel policies, labor laws, and security and safety procedures.</li></ul> 


Minimum Qualifications
<ul><li>
Successfully pass a background check</li><li>
Ability to work varied hours/days to oversee store operations at least 40 hours per week.
</li><li>Experience working as an Assistant Manager in a similar environment.</li></ul> 


Benefits
<ul><li>
Competitive base pay
</li><li>Flexible Scheduling</li><li>
Bonus potential once certified</li><li>
Paid Vacation and Family Health Days</li><li>
Up to 90% Company Paid Medical Insurance</li><li>
401(k) Plan with up to a 4% Company Match</li><li>
Payroll Advance on earned income up to $500 per pay period</li><li>
Holiday Pay on certain holidays that we are open</li><li>
Training &amp; Development Opportunities</li><li>
Meal Discounts (70% While Working!)</li><li>
Free Uniforms</li><li>
FUN Atmosphere</li><li>
Flexible Spending Accounts (Dependent Care &amp; Health)</li><li>
Health Savings Account</li><li>
Voluntary Group Dental, Vision, and Life Insurance</li><li>
Voluntary Hospital Indemnity, Accident, and Critical Illness Insurance
</li><li>Voluntary Group Pet Insurance</li></ul> 


For you to be successful at Toppers Pizza, as an Assistant Manager, you must be willing to come to work and exhibit &ldquo;The Toppers Way&rdquo;. 


This means that You:
Live With Integrity<ul><li>- say what you mean, and do what you say, especially when nobody's watching!</li>
Have Fun<li>- yes, it is work but enjoy it!</li>
Always project a positive image &amp; energy<li>- smile, in-person and on the phone.</li><li>
Are noticeably friendly &amp; give each customer individual attention.</li>
Want to be a part of building something special <li>- we are building a special company!</li>
Bring It...With Passion<li>- come to work ready to rock and make it happen.</li>
Kill it at the details <li>-anticipate needs and react when noticing any dissatisfaction.</li>
Can tell it like it is with tact <li>- honesty with a positive spin.</li>
Are self-disciplined with a strong drive to succeed <li>- you need little direction before you take the reins with a can-do attitude.</li></ul> 


 If you're passionate about the customer experience and are a like-minded person that fits with our core values, we want you!</div>

Assistant Manager

MHAI/Emberwood Center

Job DescriptionJob Title: Development Operations Manager Department: Administration/AAPE/OperationsReports to: Stephanie Anderson Hours per week: 40Exempt/Non Exempt: Exempt Work location: In-office required approximately 80% of scheduled work time, with flexibility to work from home up to 20%.Purpose/ScopeThe Development Operations Manager serves as a cross-functional, gap-filling role within the Operations Team, supporting the organization and all programs by helping ensure day-to-day operational continuity, responsiveness, and high-quality internal service. This position acts as a bridge across key operations functions&mdash;providing primary support to development operations while also assisting with administrative and coordination needs in IT, purchasing, fiscal/finance processes, marketing support, clerical operations, and executive/administrative support to the Chief Operating Officer.Job SummaryThe Development Operations Manager provides operational and administrative leadership and hands-on support to keep core internal functions running smoothly across the organization. Working closely with the Operations Team and program staff, the role strengthens development operations through coordinated support of complex organizational systems, calendars, documentation, data and reporting support, and process follow-through. As organizational needs shift, the position flexes to cover priorities across IT coordination, purchasing and vendor support, finance-related administrative tasks, marketing and communications support, clerical coverage, and executive assistant functions for the Chief Operating Officer&mdash;ensuring timely execution, consistent customer service, and well-documented, efficient workflows.Qualifications:<ul><li>Highly organized, detail-oriented, and able to manage multiple concurrent priorities with minimal supervision.</li><li>Strong customer service mindset with the ability to communicate professionally with sponsors, exhibitors, vendors, and internal stakeholders.</li><li>Demonstrated ability to maintain accurate records, handle confidential information, and exercise sound judgment.</li><li>Comfortable learning and supporting technology systems (e.g., CRM, e-commerce platforms, Microsoft 365, shared drives) and troubleshooting basic user issues.</li><li>Process-minded with the ability to document workflows, track tasks to completion, and identify improvements.</li><li>Systems-focused mindset with the ability to understand complex organizational systems, see interdependencies across teams, and support integration of work through clear processes, documentation, and coordinated handoffs.</li><li>Collaborative team player who can flex between administrative, development, marketing, IT coordination, and finance-related support tasks.</li><li>Experience with fundraising/development work&mdash;or a strong desire to learn fundraising best practices and support donor stewardship and campaign activities.</li></ul>Requirements:&middot; Bachelor&rsquo;s degree in business, nonprofit management, communications, or related field, or equivalent combination of education and experience.&middot; 3+ years of experience in operations, administrative support, development operations, or a related coordination role is preferred.&middot; Proficiency with Microsoft 365 (Outlook, Excel, Word, Teams) and comfort using shared files, calendars, and task tracking tools.&middot; Experience working in a CRM (Virtuous preferred) including data entry/quality, basic reporting, and receipting processes.&middot; Prior exposure to fundraising, donor relations, or development operations is preferred (or demonstrated interest in learning and supporting fundraising activities).&middot; Ability to work on-site approximately 80% of scheduled work time; remote work up to 20% with manager approval and operational need.&middot; Ability to occasionally lift/carry and move materials (e.g., event or exhibitor supplies) up to 25 pounds.&middot; Valid driver&rsquo;s license and reliable transportation (if required for local pickups/deliveries).Responsibilities:<ul><li>Serve as a cross-functional operations resource, providing coverage and continuity across development, finance-related administration, IT coordination, marketing support, purchasing, and executive assistance.</li><li>Own and maintain key operational systems and workflows that support development and organization-wide efficiency (e.g., CRM, online store, sponsor/exhibitor coordination).</li><li>Facilitate integration across departments by aligning workflows, improving handoffs, maintaining shared documentation, and supporting continuous improvement of operational systems.</li><li>Ensure accurate tracking, documentation, and follow-through of operational tasks, requests, inventory/materials, and approvals.</li><li>Support strong internal and external communication by coordinating with sponsors, exhibitors, vendors, and staff, and ensuring timely responses.</li><li>Handle sensitive information with discretion and support leadership through high-quality administrative and executive assistant services.</li></ul>Specific DutiesDevelopment:&middot; Exhibitors and materials management: Manage exhibitor processes and requests; coordinate logistics; maintain inventory; purchase and track materials utilized by departments; document procedures and timelines.&middot; CRM (Virtuous) administration, fundraising support, and receipting: Perform daily system management tasks (data entry, imports/exports as appropriate, user support); monitor data quality and usage; support donor communications and stewardship workflows; process gifts and support timely acknowledgement/receipting; assist with basic reports and dashboards as assigned.&middot; Sponsor communications and benefits fulfillment: Lead communications with organizational sponsors regarding benefit usage; coordinate delivery/activation of benefits; track status and deadlines; ensure sponsor questions are answered promptly and professionally.&middot; Online store management: Manage the MHAI online store including product listings, inventory/fulfillment coordination, customer service, and order issue resolution in collaboration with relevant staff.Operations:&middot; IT asset tracking support: Assist the Digital Presence Manager with tracking IT assets; act as an equipment liaison for check-in/check-out, basic inventory records, and coordination with vendors/IT support as needed.&middot; Purchasing support and approvals tracking: Participate in the purchasing approval flow; gather needed documentation and quotes; track approvals and purchase status; maintain organized purchasing records and vendor files.&middot; Deposits and financial operations support: Facilitate the deposit of checks received using remote deposit procedures; ensure documentation is complete and routed appropriately; support clerical needs of the Director of Financial Operations and Director of Contracts and Projects Management.&middot; Marketing and social media support: Assist the Director of Marketing with social media management and execution of the social media strategy, including scheduling/coordination, basic content support, and performance tracking as assigned; coordinate with the Digital Presence Manager as needed.&middot; Executive assistant support: Provide executive assistant services for the Chief Operating Officer, including scheduling, meeting preparation, correspondence drafting, document preparation, and follow-up tracking.&middot; General operations coverage: Provide clerical and administrative coverage for the Operations Team as needed; support special projects; perform other duties as assigned.Pay: $50,000.00 - $60,000.00 per yearBenefits:<ul><li>401(k) matching</li><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: Hybrid remote in Indianapolis, IN 46202

Development Operations Manager

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