customer service representative – administrative

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customer service representative – administrative Jobs in Ksa

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office administrator

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receptionist

IIQAF

<div>Company: IIQAF Group 
Location: Riyadh, Saudi Arabia 
Industry: Hospital / Health Care 
Salary: SAR 7,000 &ndash; SAR 7,500 per month 
Job Type: Full-Time
<h2 class="jobSectionHeader">Job Overview</h2>
IIQAF Group is seeking a professional and customer-focused Receptionist in Riyadh to manage front desk operations within our healthcare facility. The ideal candidate will have experience in front office administration, patient reception, appointment scheduling, customer service, and healthcare administrative support.
This role is suitable for candidates searching for Receptionist jobs in Riyadh, Hospital Receptionist jobs Saudi Arabia, Front Desk Executive positions, Healthcare Customer Service roles, or Medical Receptionist jobs in KSA.
<h2 class="jobSectionHeader">Key Responsibilities</h2>
<ul><li>Welcome and assist patients, visitors, and guests in a professional manner</li><li>
Manage front desk operations and reception area</li><li>
Handle phone calls, emails, and appointment scheduling</li><li>
Maintain patient records and administrative documentation</li><li>
Provide accurate information about hospital services and procedures</li><li>
Coordinate with doctors, nurses, and administrative departments</li><li>
Manage visitor logs and maintain security procedures</li><li>
Handle inquiries, complaints, and service requests</li><li>
Ensure smooth daily operations at the reception desk</li></ul>
<h2 class="jobSectionHeader">Requirements</h2>
<ul><li>Diploma or Bachelor&rsquo;s degree in Business Administration, Healthcare Administration, or related field</li><li>
Experience in hospital or healthcare environment preferred</li><li>
Excellent communication and interpersonal skills</li><li>
Strong organizational and multitasking abilities</li><li>
Proficiency in Microsoft Office and scheduling systems</li><li>
Professional appearance and customer service attitude</li><li>
Immediate availability preferred</li></ul></div>

Receptionist

Child Fertility

Key Responsibilities &amp; Core Tasks:- Providing high-end reception, accurate data registration, and seamless patient flow to designated clinics.- Expertly managing scheduling (bookings &amp;amp; confirmations) to prevent overlapsand strictly minimize wait times.- Handling POS transactions, issuing tax invoices, and securing immediateinsurance authorizations with 100% accuracy.- Maintaining a professional appearance (Uniform) and ensuring the receptionarea remains organized and welcoming.- Resolving patient concerns and responding to all inquiries with clarity and poise.- Submitting daily operational reports and coordinating effectively between doctors,nursing, and labs.Required Qualifications &amp; Experience:- Proven work experience as a Receptionist, Front Office Representative, or similar role in high level hospital or hotel settings- Proficiency in Microsoft Office Suite- Hands-on experience with office equipment- Professional attitude and appearance- Solid written and verbal communication skills- Ability to be resourceful and proactive when issues arise- Excellent organizational skills- Professional level of English languageJob Type: Full-time

Fast Fit

<div>Role: Receptionist<div> 
Location: Riyadh, KSA</div><div></div><div> 
Fast Fit EMS Fitness, the market leader and largest provider of EMS services in Saudi Arabia, is seeking dedicated Receptionists and Customer Service Representatives to join our team. With 11 branches across Jeddah, Riyadh, and Khobar, we offer a dynamic work environment and numerous benefits for our employees.</div><div></div> 
About Us:<div></div> 
Founded in 2019, Fast Fit EMS Fitness has rapidly grown to become a prominent name in the fitness industry. Our commitment to excellence and innovation has led to the expansion of 11 clubs in major cities across Saudi Arabia. We take pride in offering top-tier EMS training and fostering career growth opportunities for our employees.<div></div> 
Responsibilities:<div></div><ul><li> 
 Customer Reception: Greet visitors and clients warmly and direct them to their desired location within the facility.</li></ul>
&middot; Providing Information: Offer basic information about the products or services provided and answer any inquiries clients may have. 
&middot; Directing Phone Calls: Route incoming calls to the appropriate departments within the facility and handle simple inquiries over the phone. 
&middot; Handling Complaints: Address complaints professionally, striving to resolve them promptly or directing them to the appropriate person. 
&middot; Scheduling Appointments: Organize the schedule for pre-booked appointments to ensure no overlaps. 
&middot; Problem-Solving: Work to resolve any issues clients may face related to the services or products offered. 
&middot; Offering Additional Assistance: Provide extra help to clients by guiding them around the facility or advising on product choices. 
&middot; Maintaining a Positive Work Environment: Contribute to a positive work environment by interacting politely and professionally with clients and colleagues.<div></div><div> 
If you are excited about joining the beauty and fitness industry and eager to make a positive impact, we want to hear from you!</div><h3 class="jobSectionHeader"> 
Requirements</h3><ul><li>
High school diploma or equivalent 
</li><li>
Previous experience in customer service or front desk roles (fitness or hospitality preferred) 
</li><li>
Friendly, professional, and confident communication skills 
</li><li>
Ability to handle member inquiries, registrations, and basic sales 
</li><li>
Basic computer skills (booking systems, MS Office, or CRM software) 
</li><li>
Presentable appearance and positive attitude</li></ul><div></div><h3 class="jobSectionHeader"> 
Benefits</h3><ul><li>
Competitive salaries, benefits, and incentives 
</li><li>
Comprehensive health coverage 
</li><li>
Exceptional work environment 
</li><li>
Specialized training 
</li><li>
Career growth opportunities 
</li><li>
Opportunities on a global level 
</li><li>
30 days of paid annual leave</li></ul></div><div></div>

Noir KSA

IMPORTANT READ: ONLY APPLICANTS CURRENTLY LOCATED IN SAUDI ARABIA AND WITH PHOTO ON THEIR CV WILL BE SCREENED FOR INTERVIEW.Position: Hostess / ReceptionistSalary: SAR 3,000 to SAR 3,500 (based on knowledge and skills ) PLUS free shared accommodation, to and from work transportation, and 1 duty mealLocation: Laysen Valley, Umm Al Hamam, RiyadhJob Description: The Hostess / Receptionist serves as the first point of contact for all guests, ensuring a warm, elegant, and seamless welcome experience. In a luxury caf&eacute; environment, this role is responsible for maintaining the highest standards of hospitality, managing guest flow, coordinating reservations, and supporting overall guest satisfaction. The hostess represents the brand&rsquo;s image and plays a key role in creating a refined and memorable atmosphere.Duties and Responsibilities:<ul><li>Welcome and greet guests warmly, ensuring a luxurious first impression.</li><li>Manage reservations and walk-ins, maintaining accurate seating arrangements and guest flow.</li><li>Escort guests to tables and communicate special requests or needs to the service team.</li><li>Maintain the reception and entrance area, keeping it clean, organized, and visually appealing.</li><li>Coordinate with waitstaff and management for smooth seat rotations and timely service.</li><li>Handle guest inquiries and phone calls using proper etiquette and product knowledge.</li><li>Address guest concerns politely, escalating issues to management when necessary.</li><li>Monitor waiting times and provide clear, courteous updates to waiting guests.</li><li>Support caf&eacute; operations during opening, closing, special events, and promotional activities.</li><li>Uphold grooming, hygiene, and service standards, representing the caf&eacute;&rsquo;s luxury image at all times.</li></ul>Basic Requirements:<ul><li>Experience (but not required) in hospitality, preferably in a luxury caf&eacute;, hotel, or fine dining environment.</li><li>Excellent communication skills in English; Arabic is an advantage.</li><li>Strong customer service skills, with the ability to remain calm, polished, and welcoming under pressure.</li><li>Professional appearance and grooming, suited for a luxury brand environment.</li><li>Familiarity with reservation systems and basic computer skills (POS, booking platforms, Microsoft Office).</li></ul>Job Types: Full-time, PermanentPay: ﷼3,000.00 - ﷼3,500.00 per monthApplication Question(s):<ul><li>IMPORTANT READ: ONLY APPLICANTS CURRENTLY LOCATED IN RIYADH, SAUDI ARABIA AND WITH PHOTO ON THEIR CV WILL BE SCREENED FOR INTERVIEW.</li><li>1. In which city and country are you currently located?</li><li>2. Which country passport do you have?</li><li>3. How old are you right now? (Age)</li><li>4. How tall are you? (Your height)</li><li>5. If hired for this role, after how many days you can join our company?</li><li>6. Have you read the job description and salary that we mentioned for this role?</li><li>7. How many years of experience working in face-to-face customer service do you have?</li></ul>Work Location: In person

Receptionist / Hostess - FEMALE

Marketing Eye FZ LLC

Overall Job PurposeResponds promptly and professionally to all visitors and incoming telephone calls to provide an exceptional customer experience. Supports Sales teams to achieve their objectives.Key Responsibilities Develops Customer Relationships <ul><li>Builds effective relationships with customers, striving to meet and exceed their expectations</li><li>Follow-up with the lead to invite them to the showroom and records information provided</li><li>Communicates clearly, asking questions to find out what assistance and information customers require and records information provided</li><li>Ensures colleagues in Sales teams are provided with accurate customer details</li><li>Ensures all customer queries are dealt with in a professional and friendly manner</li><li>Ensures all telephone calls are dealt with according to Dealership standards and guidelines</li><li>Handles dissatisfied customers courteously, involving the relevant colleague or manager to achieve a resolution</li><li>Encourages visitors to browse the showroom and use the facilities available while they wait</li></ul>Introduces colleagues to meet the customer&rsquo;s needs <ul><li>Introduces relevant members of the team to the customer, ensuring that the colleague concerned is aware of the customer&rsquo;s requirements</li><li>Maintains contact with the customer throughout their visit to ensure satisfaction and acknowledges them when they leave</li><li>Monitors visitors outside the showroom (e.g. on the forecourt) and makes the relevant colleague aware so they can greet the customer</li></ul>Maintains the showroom environment<ul><li>Ensures the reception area is staffed and kept clean and tidy at all times in order to uphold Dealership standards</li><li>Maintains the showroom environment including customer waiting area (e.g. lighting, heating, music, TV screen and general tidiness and cleanliness) in accordance with dealer guidelines</li><li>Works with the management team to support promotions or events with changes to the showroom environment (e.g. changes to support themed promotions)</li></ul>Works as a full member of the Dealership team<ul><li>Works with colleagues across the Dealership to achieve team objectives</li><li>Works with colleagues across the Dealership to investigate and resolve customer complaints</li><li>Understands and follows Stellantis operational guidelines</li><li>Ensures opportunities for sales are followed up by the appropriate colleague</li><li>Contributes to local marketing activity defined by Sales teams</li><li>Maintains a professional manner and high standards of personal presentation at all times</li><li>Uses feedback to improve own skills and performance</li><li>Adheres to legal, environmental and health and safety requirements, ensuring the safety and security of people, vehicles and property at all times, reporting any known faults or hazards</li></ul>Key Success Criteria<ul><li>Customer satisfaction targets (e.g. NPS, mystery shop, upstream sales funnel)</li><li>Process delivery/compliance (e.g. telephone queries answered and resolved within the agreed number of rings)</li><li>Experience: Minimum of 1 year experience</li><li>Education: Bachelor&rsquo;s degree</li><li>Excellent knowledge of Microsoft Excel, PowerPoint and Word</li></ul>Note: Only Saudi nationals currently based in Saudi Arabia with experience in the automotive industry will be considered for this role.#CustomerExperience #CustomerFirst#ShowroomExperience #SalesSuppor #FrontDeskExcellence #ClientEngagement #TeamPlayer #ProfessionalService#LeadManagement #BrandAmbassadorJob Type: Full-timeWork Location: In person

Female Receptionist- Saudi

Stella Stays

Who we areAt Stella Stays, we&rsquo;re not just another hospitality brand - we&rsquo;re building the future of living. We&rsquo;ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people actually want to live in, whether for a few days or a few months.We started in 2019 with a bold vision, and in just a few years, we became leaders in the space, disrupting traditional hospitality with a fresh, forward-thinking approach. Our fully furnished homes across MENA are seamlessly bookable online, ready for instant move-in, and packed with everything from high-speed WiFi to world class amenities. No paperwork, no hassle - just modern, effortless living.Behind this vision is a team of ambitious, fast moving people who thrive in a high-growth environment. We think big, move fast, and build what&rsquo;s never been built before - together.If you&rsquo;re looking for a place where you can make things happen, grow your career, and be part of something truly game-changing, you&rsquo;ve found it. Welcome to the future. Welcome to Stella Stays.At Stella Stays, you will:We are seeking a highly organized and detail-oriented individual to join Stella Stays as a Front Desk Receptionist in Riyadh. The ideal candidate will possess excellent management and coordination skills, ensuring smooth day-to-day operations, exceptional guest experiences, and effective communication between various stakeholders.Responsibilities:<ul><li>Conduct daily check-in/out inspections to ensure property readiness and guest satisfaction.</li><li>Oversee in-house inventory management and stock count to maintain adequate supplies.</li><li>Supervise the maintenance and cleaning team, ensuring efficient scheduling and high-quality work.</li><li>Coordinate repairs and maintenance tasks promptly to minimize disruptions to guests.</li><li>Prepare and adhere to daily, weekly, and monthly reports on property operations and guest feedback.</li><li>Ensure compliance with property documentation requirements and quality assurance standards.</li><li>Respond promptly and professionally to on ground guest requests, ensuring their needs are met.</li><li>Handle add-on service requests and coordinate with relevant service providers.</li><li>Source and manage reliable service providers and vendors, negotiating favorable contracts.</li><li>Maintain data control and confidentiality of sensitive information.</li><li>Greet visitors, clients, and partners, providing a professional and welcoming atmosphere.</li><li>Answer and direct incoming calls, taking accurate messages when necessary.</li><li>Manage incoming and outgoing mail and packages.</li><li>Maintain the tidiness and appearance of the reception area.</li><li>Assist with ad hoc administrative tasks as needed.</li></ul>Requirements<ul><li>Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).</li><li>Proven experience in Operations and Front Desk management, preferably in the hospitality industry.</li><li>Strong organizational and multitasking abilities, with attention to detail.</li><li>Excellent communication and interpersonal skills to interact effectively with guests and stakeholders.</li><li>Proficient in using property management systems and other relevant software.</li><li>Ability to work independently and make sound decisions in a fast-paced environment.</li></ul>Note: This job description outlines the general nature and key responsibilities of the role but is not exhaustive. The role may require additional duties and responsibilities as assigned by the managementJob Type: Full-time

Front Desk

TGP International

<div>POSITION OVERVIEW: 
The Reception Manager is responsible for overseeing all reception and guest welcoming operations within the
dining hall, ensuring a professional, welcoming, and efficient first point of contact for guests. Reporting into the
Operations Manager while working closely with the Venue Manager and in conjunction with Assistant managers.
The role manages the reception team, including the Head Hostess and Hostesses / Receptionists, ensuring that
service standards, guest engagement, and operational procedures are consistently maintained.
The Reception Manager plays a key role in enhancing the overall guest experience by supervising reception
operations, coordinating guest flow, and ensuring accurate communication of the dining hall&rsquo;s offerings and
events. While primarily a managerial role, the Reception Manager will also support and cover reception shifts
when required to maintain operational coverage. 
CORE RESPONSIBILITIES: 
 
1. Reception Operations Management<ul><li>Oversee the daily operations of the reception and guest welcome area within the dining hall.</li><li>Ensure guests are welcomed in a professional, friendly, and efficient manner.</li><li>Maintain high standards of guest service and ensure reception procedures are consistently followed.</li><li>Monitor guest flow and coordinate with floor teams to ensure smooth operations during peak periods.</li><li>Ensure reception areas remain organized, welcoming, and professionally presented.</li></ul>
2. Team Leadership &amp; Supervision<ul><li>Manage and supervise the Head Hostess and Hostess / Receptionist team.</li><li>Develop staff schedules and ensure adequate reception coverage throughout operating hours.</li><li>Provide coaching, guidance, and support to ensure high standards of guest service.</li><li>Monitor staff performance and provide feedback to support continuous development.</li><li>Ensure team members maintain professional appearance and service etiquette.</li></ul>
3. Guest Experience Management<ul><li>Ensure all guests receive prompt assistance, accurate information, and a positive first impression of the</li></ul>
venue.<ul><li>Support the team in resolving guest inquiries, requests, or complaints in a professional manner.</li><li>Promote the dining hall concept, vendors, and ongoing events to guests.</li><li>Monitor guest feedback and identify opportunities to enhance the overall guest experience.</li></ul>
4. Operational Support &amp; Shift Coverage<ul><li>Support reception operations by covering reception shifts when required to maintain operational</li></ul>
coverage.<ul><li>Assist the reception team during busy service periods or high guest traffic.</li><li>Ensure service continuity in case of staff absence or operational needs.</li></ul>
5. Communication &amp; Reporting<ul><li>Maintain regular communication with the Operations Manager regarding guest experience, operational</li></ul>
issues, and service improvements.<ul><li>Report guest feedback, operational updates, and service observations to management.</li><li>Coordinate with floor supervisors and operational teams to ensure smooth guest service across the</li></ul>
venue. 
Requirements 
Experience &amp; Education
&ndash; Minimum 8 years of experience in hospitality, guest relations, or reception operations
&ndash; At least 5 years of experience in a supervisory or managerial role
&ndash; Experience in restaurants, hotels, food halls, or large hospitality venues is preferred
Market &amp; Industry Knowledge
&ndash; Excellent customer service and guest relations skills
&ndash; Ability to manage guest flow and reception operations in a high-volume environment
Technical &amp; Professional Skills
&ndash; Strong communication and interpersonal skills
&ndash; Good organizational and problem-solving skills
&ndash; Fluent communication in English is required
&ndash; Knowledge of Arabic is considered an advantage
Leadership &amp; Personal Attributes
&ndash; Strong leadership and team management abilities
&ndash; Professional, confident, and approachable personality
&ndash; Strong leadership presence with the ability to guide and support teams
&ndash; Customer-focused with strong attention to guest satisfaction
&ndash; Ability to remain calm and effective during busy service periods
Note: This job description reflects key duties and responsibilities of the position and is not to be
interpreted as exhaustive.
Acknowledgement.</div>

Reception Manager

Explore 18+ Receptionist in Ksa this April. Find roles across top companies and apply now to boost your career.

18 receptionist jobs In Ksa

Receptionist

Receptionist

Receptionist

Receptionist / Hostess - FEMALE

Female Receptionist- Saudi

Front Desk

Reception Manager