hr executive

accounts officer

admin officer

customer support representative Jobs in Karachi

customer support representative

hr officer

regulatory compliance officer

AEG Consulting

Industry: Medical DevicesAbout the RoleWe are seeking a detail-oriented Regulatory Compliance Officer responsible for ensuring full compliance with the requirements of the Drug Regulatory Authority of Pakistan (DRAP).The ideal candidate will maintain an in-depth and continuously updated understanding of DRAP regulations, ensure internal systems align with regulatory standards, and prepare the organization for successful external audits.This role is critical in maintaining licensing integrity, operational compliance, and audit readiness across all relevant functions.Key Responsibilities<ul><li>Maintain up-to-date knowledge of all DRAP regulations, guidelines, and compliance updates</li><li>Ensure organizational processes, documentation, and operations meet regulatory requirements</li><li>Conduct regular internal compliance audits to identify gaps and non-conformities</li><li>Develop and implement corrective and preventive actions (CAPA) for audit findings</li><li>Prepare all documentation and systems for external regulatory inspections and audits</li><li>Liaise with internal departments to ensure adherence to SOPs and regulatory frameworks</li><li>Maintain complete and audit-ready compliance documentation and records</li><li>Monitor regulatory changes and communicate updates to relevant stakeholders</li><li>Support quality assurance functions in maintaining compliance standards</li></ul>Required Skills &amp; Knowledge<ul><li>Strong understanding of DRAP regulatory framework and pharmaceutical compliance systems</li><li>Knowledge of Good Manufacturing Practices (GMP) and audit procedures</li><li>Experience in internal audits, compliance checks, or regulatory inspections</li><li>Strong documentation, reporting, and analytical skills</li><li>Ability to interpret regulatory guidelines and translate them into operational requirements</li><li>High attention to detail and structured thinking</li><li>Experience in pharmaceutical or medical device industries</li></ul>Preferred Experience<ul><li>1&ndash;5 years in regulatory affairs, quality assurance, or compliance roles</li></ul>Work Environment<ul><li>Professional, compliance-driven organizational setting</li><li>Cross-functional coordination with QA, production, and management teams</li></ul>Why Join Us<ul><li>Direct involvement in regulatory compliance and audit readiness</li><li>Exposure to DRAP inspection processes and industry best practices</li><li>Opportunity to strengthen expertise in pharmaceutical regulatory systems</li></ul>Pay: Rs70,000.00 - Rs90,000.00 per monthWork Location: In person

Regulatory Compliance Officer (DRAP Compliance Specialist)

Medichem Enterprises

Regulatory Affairs Officer &mdash; Job DescriptionLocation: Karachi Reports To: Regulatory Affairs ManagerRole OverviewResponsible for maintaining DRAP compliance, supporting regulatory submissions, and providing key documentation and technical support for tenders and commercial operations.Key Responsibilities<ul><li>Prepare &amp; submit DRAP product registration, renewals, variations, and import permissions, NOC's</li><li>Maintain regulatory documents: certificates, technical files, IFUs, CEO declarations, etc.</li><li>Support tender submissions by providing updated DRAP certificates, import history, and compliance forms</li><li>Coordinate regulatory requirements with principals/manufacturers</li><li>Support Sales &amp; Procurement with regulatory status for institutional approvals and import planning</li><li>Maintain compliance to GDP and assist in audits/inspections</li></ul>Qualifications<ul><li>Degree in Pharm-D / Biomedical / Life Sciences</li><li>1&ndash;3 years relevant experience preferred</li><li>Knowledge of DRAP &amp; Medical Devices Rules 2017</li></ul>Skills<ul><li>Strong documentation &amp; communication skills</li><li>Proficient in MS Office</li><li>Detail-oriented and organized</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs65,000.00 per monthWork Location: In person

Regulatory Affairs Officer

Swich

Job SummaryWe are seeking a detail-oriented Compliance Officer to ensure that our Switch Fintech operations comply with all applicable regulatory requirements, including SBP (State Bank of Pakistan) regulations, AML/CFT standards, and internal compliance frameworks.The ideal candidate will support regulatory reporting, compliance monitoring, risk mitigation, and ensure adherence to payment switch, fintech, and digital financial service regulations.Key Responsibilities<ul><li>Monitor compliance with SBP regulations, AML/CFT, and payment switch compliance requirements</li><li>Ensure adherence to internal compliance policies and regulatory standards</li><li>Conduct KYC/CDD/EDD reviews and monitor suspicious activities</li><li>Assist in preparation and submission of regulatory reports to relevant authorities</li><li>Maintain and update compliance policies, procedures, and SOPs</li><li>Perform transaction monitoring and identify potential compliance risks</li><li>Support internal and external audits, including regulatory inspections</li><li>Conduct periodic compliance risk assessments</li><li>Coordinate with risk, IT, and operations teams to ensure compliance controls</li><li>Maintain proper documentation and audit trails</li><li>Stay updated on new fintech regulations and compliance requirements</li><li>Provide compliance training and awareness to internal teams</li></ul>Pay: Rs70,000.00 - Rs100,000.00 per monthWork Location: In person

Compliance Officer

Sharmeen Group

Job Summary:We are looking to hire a qualified HSE / Compliance Officer to manage internal audits and compliance processes for certifications such as ISO 45001, ISO 9001, ISO 14001, and GRS (Global Recycled Standard). The candidate will be responsible for implementing health, safety, and environmental policies at our manufacturing facility. Experience in the plastic industry is not required.(Kindly only people who have expertise in the relevant field should appl)Key Responsibilities:Compliance &amp; Certifications:<ul><li>Lead internal and external audits related to ISO 45001, 14001, 9001, and GRS.</li><li>Prepare and maintain documentation required for certification and surveillance audits.</li><li>Develop SOPs and QSE (Quality, Safety, Environment) manuals.</li><li>Coordinate with third-party auditors and certification bodies.</li><li>Monitor compliance registers and ensure timely closure of non-conformities.</li><li>Oversee GRS Chain of Custody and traceability documentation for recycled materials.</li></ul>Health &amp; Safety:<ul><li>Conduct regular site inspections and safety audits.</li><li>Develop and implement risk assessments, PPE protocols, and emergency response plans.</li><li>Conduct incident investigations and root cause analysis.</li><li>Ensure compliance with national health, safety, and environmental regulations.</li><li>Provide training and safety inductions to all staff and contractors.</li><li>Maintain safety equipment (fire extinguishers, first aid kits, signage, etc.)</li></ul>Requirements:<ul><li>Bachelor's degree in Environmental Science, Engineering, or related field.</li><li>Minimum 2&ndash;4 years of experience in HSE or Compliance roles (manufacturing/industrial preferred).</li><li>Working knowledge of ISO 45001, ISO 9001, ISO 14001, and GRS compliance systems.</li><li>Strong command of regulatory requirements and audit processes.</li><li>Proficiency in Microsoft Office (Excel, Word, PowerPoint).</li><li>Strong communication, documentation, and training skills.</li></ul>Note: Experience in the plastic industry is not required. Candidates from textile, food, packaging, or other manufacturing sectors are welcome to apply.How to Apply:Send your resume to: sp.hr@sharmeengroup.comJob Type: Full-timeWork Location: In person

HSE / Compliance Officer

Pakistan Single Window

<div>This position is being recruited by Pakistan Single Window (PSW) on behalf of the National Agri-Trade and Food Safety Authority (NAFSA). NAFSA is being established as a strategic national initiative to strengthen Pakistan&rsquo;s agri-trade ecosystem through enhanced regulatory oversight, facilitation, and modernization of food safety and trade processes. The selected candidate will be part of NAFSA&rsquo;s foundational team, contributing to the development of systems, processes, and institutional capabilities.
Responsibilities:<ul><li>
Manage pesticide product registration processes, including new registrations, amendments, renewals, and regulatory actions as notified.</li><li>
Implement scientific review of efficacy, toxicology, environmental fate, residues, and labelling data received from risk assessment and pesticide studies experts.</li><li>
Ensure product registration decisions are science-based and risk-informed, with appropriate documentation and rationale.</li><li>
Maintain national pesticide product registers, approval records, and decision histories with strong version control.</li><li>
Coordinate with risk assessment and pesticide studies functions to resolve data gaps and ensure completeness of dossiers.</li><li>
Prepare decision briefs, regulatory notices, and communication to applicants and stakeholders on product registration outcomes.</li><li>
Support post-registration reviews and regulatory updates based on surveillance, studies, or emerging risks.</li><li>
Perform any other responsibilities assigned by the reporting officer in support of NAFSA's mandate.</li></ul> 

Requirements 
Education:<ul><li>
M.Sc. (Hons.) / MPhil (minimum eighteen years of education) in Agriculture (Plant Protection/Entomology/Plant Pathology, Weed Science), Chemistry/Toxicology, Environmental Sciences, or equivalent.</li></ul> 
Experience:<ul><li>
Minimum 8 years of relevant experience in pesticide product evaluation, regulatory review, risk assessment support, or related fields.</li></ul>
For contact, kindly reach out to hr.support@psw.gov.pk.</div>

Deputy Director (Product Registration - Pesticides) | NAFSA

Agay Barho!

<div>
 Our client EFU Life Assurance Ltd. is looking for a Complaints Resolution Executive Officer in Karachi
 
 
 EFU Life Assurance Ltd. seeks a dedicated Executive Officer specializing in Complaints Resolution to join the Service Excellence &amp; Resolution Hub. This role plays a vital part in managing and resolving customer complaints efficiently while upholding exceptional standards of service quality. The Executive Officer collaborates across departments and external partners to ensure customers receive timely updates and resolutions, building trust and maintaining customer satisfaction. The position requires a detail-oriented professional who excels in complaint management, regulatory compliance, and customer service excellence, with strong analytical skills to drive continuous improvement.
 
 
 The successful candidate leverages complaint data and customer feedback to identify trends and service gaps, proposing targeted process enhancements. Working without direct team management Responsibilities
 
 
 , the individual focuses on optimal complaint resolution and robust record-keeping. Proficiency with CRM software, advanced data analysis, and quality assurance underpin the roles contribution to sustaining superior service levels aligned with company standards and regulatory requirements. This is a critical opportunity to support EFU Life Assurance Ltd.s commitment to service excellence through proactive complaint handling and resolution strategies.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Manage and resolve customer complaints promptly and professionally, maintaining high standards of service excellence.
 </li>
 <li>
 Maintain accurate and comprehensive records of all complaints, ensuring proper documentation and tracking throughout resolution.
 </li>
 <li>
 Analyze complaint data and customer feedback to identify emerging trends and areas for service improvement.
 </li>
 <li>
 Generate detailed and insightful reports for management and stakeholders that inform decision-making and improvement initiatives.
 </li>
 <li>
 Collaborate closely with internal departments and external partners to coordinate efficient resolution efforts and address customer concerns comprehensively.
 </li>
 <li>
 Ensure strict adherence to customer relationship management policies and regulatory compliance in all complaint handling and documentation.
 </li>
 <li>
 Communicate clearly and professionally with customers by providing regular updates, explanations, and final resolutions to maintain customer trust and satisfaction.
 </li>
 <li>
 Utilize advanced data analysis and Excel skills to support accurate reporting, identify process inefficiencies, and drive continuous improvement within complaint management.
 </li>
 <li>
 Monitor service response times and resolution accuracy rigorously to detect and implement enhancements in complaint management processes.
 </li>
 <li>
 Participate actively in cross-functional projects aimed at streamlining complaint handling procedures and enhancing the overall customer experience.
 </li>
 </ul>
</div>

Complaints Resolution Executive Officer - TJ / 1843890

Rija Fashions

Key Responsibilities<ul><li>Verification and review of documents</li><li>Preparation of Transaction Certificates (TCs)</li><li>Coordinate with clients to ensure complete and correct documents are received to process the TCs</li><li>Audits &amp; Inspections: Conducting internal social compliance audits, site inspections, and monitoring.</li><li>Documentation &amp; Reporting: Preparing reports on non-compliance, maintaining records, and ensuring adherence to SOPs.</li><li>Regulatory Adherence: Ensuring compliance with local labor laws, safety standards, and environmental regulations.</li><li>Policy Support: Assisting in developing, updating, and implementing HR and operational policies.</li><li>Audit Handling: Managing external, third-party, and client-driven compliance audits. Indeed +3</li></ul>Job Type: Full-timeExperience:<ul><li>social compliance officer (Textile): 3 years (Preferred)</li></ul>Work Location: In person

Assistant Compliance Officer

Explore 723+ Regulatory compliance officer in Karachi this April. Find roles across top companies and apply now to boost your career.