relationship manager - employee banking Jobs in Islamabad

relationship manager - employee banking

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relationship manager employee banking

Standard Chartered

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 This position is responsible for acquiring, maintaining and developing the Employee Banking business by providing high value relationship based sales and service to corporations designed to meet corporate and employee needs.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Identify potential corporate that meets our criteria.
  </li>
  <li>
   Pitch employee banking business proposition to targeted relationships.
  </li>
  <li>
   Provide customized value propositions to relationships.
  </li>
  <li>
   Deliver business performance objectives.
  </li>
  <li>
   Pre-send product bundles description and bank proposition
  </li>
  <li>
   Deliver promptly, and clarify what is needed for an effective first discussion
  </li>
  <li>
   Responsible for empanelling new corporate in accordance to the Employee Banking (EB) corporate empanelment/listing procedure.
  </li>
  <li>
   Effectively manage portfolio.
  </li>
  <li>
   Manage and grow relationship with the pool of new and existing corporate aimed at deepening corporate relationship thereby increasing employee penetration.
  </li>
  <li>
   Constant engagement through regular visits to corporate.
  </li>
  <li>
   Collect employee list with required contact info
  </li>
  <li>
   Agree on schedule to hold outreach events
  </li>
  <li>
   Understand other clients&rsquo; needs, e.g. ATM at company premises
  </li>
  <li>
   Manage a regular update from the client for newly joined employees.
  </li>
  <li>
   Liaise with the dedicated fulfilment team to ensure that all individual customer queries are dealt promptly.
  </li>
  <li>
   Working alongside Employee Banking Business Development Executives on employer/employee sign-ups and cross-sales activities.
  </li>
  <li>
   Effective liaison with the Client Relationship and Operations to ensure all stakeholders expectations are met.
  </li>
  <li>
   To ensure that prospects are clearly communicated about the bank charges/terms and conditions.
  </li>
  <li>
   To ensure &ldquo;Customer Due Diligence&rdquo; (CDD) requirements as prescribed by the bank are duly adhered to.
  </li>
  <li>
   All Legal and Compliance guidelines are adhered to.
  </li>
  <li>
   Data confidentiality and secrecy norms of the bank are adhered to.
  </li>
  <li>
   To ensure that the Sales process prescribed by the bank is fully adhered to
  </li>
  <li>
   Ensure error rate remain under set standard.
  </li>
  <li>
   Maintain complete and detailed knowledge of all the assigned products.
  </li>
  <li>
   Ensure awareness and adherence to all policies, guidelines, procedures and local regulatory requirements.
  </li>
  <li>
   Drive and implement an effective risk management framework, and promote a strong risk management and compliance culture.
  </li>
  <li>
   Zero tolerance on fraud, mis-selling &amp; customer data confidentiality.
  </li>
  <li>
   To ensure that CDD, Anti Money Laundering (AML), mis-selling polices are understood &amp; followed at all times.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Standard Chartered
  <br/>
  <br/>
 </strong>
 We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 <br/>
 <br/>
 Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
 <br/>
 <br/>
 <strong>
  Together We
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  </li>
  <li>
   Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  </li>
  <li>
   Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <strong>
  In line with our Fair Pay Charter,
 </strong>
 we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 <br/>
 <br/>
 <ul>
  <li>
   Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  </li>
  <li>
   Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  </li>
  <li>
   Flexible working options based around home and office locations, with flexible working patterns.
  </li>
  <li>
   Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  </li>
  <li>
   A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  </li>
  <li>
   Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  </li>
 </ul>
</div>


Relationship Manager - Employee Banking

Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>47017
</div></div></div></div><div><div><div><div><b>Job Location: </b>Islamabad, PAK
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>19/02/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>04/03/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><div>
<div><div><div><div><p>This position is responsible for acquiring, maintaining and developing the Employee Banking business by providing high value relationship based sales and service to corporations designed to meet corporate and employee needs.</p></div><br>
</div>
</div></div></div></div></div><div></div><div><div><div><b>Key Responsibilities</b></div>
</div><div><ul><li>Identify potential corporate that meets our criteria.</li><li>Pitch employee banking business proposition to targeted relationships.</li><li>Provide customized value propositions to relationships.</li><li>Deliver business performance objectives.</li><li>Pre-send product bundles description and bank proposition</li><li>Deliver promptly, and clarify what is needed for an effective first discussion</li><li>Responsible for empanelling new corporate in accordance to the Employee Banking (EB) corporate empanelment/listing procedure.</li><li>Effectively manage portfolio.</li><li>Manage and grow relationship with the pool of new and existing corporate aimed at deepening corporate relationship thereby increasing employee penetration.</li><li>Constant engagement through regular visits to corporate.</li><li>Collect employee list with required contact info</li><li>Agree on schedule to hold outreach events</li><li>Understand other clients&rsquo; needs, e.g. ATM at company premises</li><li>Manage a regular update from the client for newly joined employees.</li><li>Liaise with the dedicated fulfilment team to ensure that all individual customer queries are dealt promptly.</li><li>Working alongside Employee Banking Business Development Executives on employer/employee sign-ups and cross-sales activities.</li><li>Effective liaison with the Client Relationship and Operations to ensure all stakeholders expectations are met.</li><li>To ensure that prospects are clearly communicated about the bank charges/terms and conditions.</li><li>To ensure &ldquo;Customer Due Diligence&rdquo; (CDD) requirements as prescribed by the bank are duly adhered to.</li><li>All Legal and Compliance guidelines are adhered to.</li><li>Data confidentiality and secrecy norms of the bank are adhered to.</li><li>To ensure that the Sales process prescribed by the bank is fully adhered to</li><li>Ensure error rate remain under set standard.</li><li>Maintain complete and detailed knowledge of all the assigned products.</li><li>Ensure awareness and adherence to all policies, guidelines, procedures and local regulatory requirements.</li><li>Drive and implement an effective risk management framework, and promote a strong risk management and compliance culture.</li><li>Zero tolerance on fraud, mis-selling &amp; customer data confidentiality.</li><li>To ensure that CDD, Anti Money Laundering (AML), mis-selling polices are understood &amp; followed at all times.</li></ul></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

AppInSnap

<p><b>Job Title: Corporate Relationship Manager</b></p><p><b>Location:</b> Islamabad.<br/><b>Employment Type:</b> Full-time</p><p><b>About the Role:</b></p><p>We are seeking a proactive and results-oriented <b>Corporate Relationship Manager</b> to manage and grow relationships with corporate clients. The ideal candidate will leverage strong business acumen, client management skills, and banking knowledge to deliver financial solutions, drive client satisfaction, and contribute to revenue growth.</p><p><b>Key Responsibilities:</b></p><ul><li>Serve as the primary point of contact for assigned corporate clients, ensuring high levels of service and client satisfaction.</li><li>Develop deep understanding of clients&rsquo; business needs and propose tailored banking solutions (loans, deposits, digital banking services, trade finance, etc.).</li><li>Identify opportunities for cross-selling banking products and services to maximize client revenue.</li><li>Lead onboarding, account management, and digital product integration for corporate clients.</li><li>Collaborate with internal teams (credit, operations, digital banking, and marketing) to ensure seamless delivery of services.</li><li>Monitor client accounts, analyze financial performance, and provide actionable insights and reports.</li><li>Drive adoption of digital banking channels and solutions among corporate clients.</li><li>Maintain compliance with regulatory requirements and internal policies.</li><li>Execute campaigns, presentations, and client engagement initiatives to enhance client loyalty and retention.</li></ul><p><b>Qualifications &amp; Skills:</b></p><ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business, Finance, Economics, or a related field.</li><li>3&ndash;5+ years of experience in corporate banking, relationship management, or client-facing roles in financial institutions.</li><li>Strong understanding of corporate banking products, digital banking solutions, and client engagement strategies.</li><li>Excellent communication, negotiation, and interpersonal skills.</li><li>Experience with digital banking platforms, fintech integration, and analytics dashboards (Power BI, CRM systems) is preferred.</li><li>Ability to manage multiple clients, prioritize tasks, and work independently.</li><li>Strong problem-solving skills with a proactive, solution-oriented mindset.</li></ul><p><b>Preferred Attributes:</b></p><ul><li>Proven track record of achieving business growth targets and client satisfaction metrics.</li><li>Experience in managing corporate digital accounts, loyalty programs, or fintech initiatives.</li><li>Leadership, stakeholder management, and project coordination skills.</li></ul><p>Work Location: In person</p>

Corporate Relationship Manager

Htech Solution Pvt. Ltd.

<p>Job description:</p><p><b>Summary</b></p><p>Oversee activities of his/her team and hence of Contact Center in their respective shifts to ensure quality performance and smooth operation.</p><p><b>Reporting Relationship</b></p><p>The person will report to Lead Supervisor Operations/Manager.</p><p><b>Responsibilities</b></p><p>&middot; To communicate the company&rsquo;s vision, purpose, core values to the grass root level employees.</p><p>&middot; To implement the policies of H-tech solutions in his / her respective team.</p><p>&middot; To be able to handle employee concerns and provide conflict resolution. To address all employees&rsquo; grievances.</p><ul><li>To ensure that highest level of quality customer care is delivered based on pre-defined quality benchmarks.</li><li>To speak in an accent that is fully understood and appreciated by the consumer</li><li>To completely understand consumer language and accent and respond to his/her questions in the best possible manner</li><li>To converse in English that is error free in terms of grammar, comprehension, sentence construction and vocabulary.</li><li>To have extensive understanding of FAQs so ensure smooth delivery of information the consumer.</li><li>To have adequate product knowledge for onward transmission to the consumer to achieve maximum customer satisfaction.</li><li>To have extensive exposure to and firsthand knowledge of the relevant culture names addresses and language.</li><li>To have knowledge regarding efficient usage of software for data entry and/or searching.</li><li>Product knowledge and FAQs.</li><li>Knowledge of the processes outlined for:</li><li>Case Handling</li><li>Call backs</li><li>Escalations</li><li>Forwarding</li><li>Reporting / Data Logging</li></ul><p>&middot; To motivate the employees in order to meet all targets and create healthy competitive environment through recognition, guidance and incentive programs.</p><p>&middot; To create a sense of ownership among the employees.</p><p>&middot; Conduct weekly call monitoring and coaching of Customer Support Executives.</p><p>&middot; Team member&rsquo;s development through additional training and goal setting as identified.</p><p>&middot; To make sure that the employees are following the schedule properly.</p><p>&middot; Maintain accurate agent performance stats and reports.</p><p>&middot; To identify and foresee problems in the existing system and come up with solutions and improvements in the system.</p><p>&middot; To improve and facilitate team work and coordination through effective communication within the team.</p><p>&middot; Take escalation calls when needed and promote exceptional customer service by provide first hand resolution</p><p>&middot; To promote professionalism in the call center environment.</p><p>&middot; Proficient in the use of Microsoft Office Suite.</p><p>&middot; To manage the d&eacute;cor and cleanliness of the call center.</p><p>&middot; Other related job responsibilities as assigned by Call Center Management.</p><p><b>Authority</b></p><ul><li>To resolve any/all employee concerns according to H-tech policies and procedures</li><li>To escalate any/all unresolved employee concerns to the relevant authorities following the escalation process</li><li>To guide and console agent following company guidelines</li><li>To take defined corrective action against any misconduct</li></ul><p>&middot; To resolve conflicts according to company guidelines</p><p><b>Reports</b></p><p>&middot; Statistical data to analyze team&rsquo;s performance</p><p>&middot; Analytical view of team&rsquo;s KPIs and trends</p><p>&middot; Root cause Analysis of challenges and their action taken</p><p><b>Education</b></p><p>&middot; Education: Bachelor&rsquo;s Degree</p><p><b>Experience</b></p><p>&middot; At least 2- year banking call center experience and overall, 3 year Call center experience, field involved customer services representatives in different shifts and proven track record of quality service to customers on schedule.</p><p>Application Question(s):</p><ul><li>Please mention your last degree? (Completed one) </li><li>Do you have 2 years banking call center experience and overall, 3 year Call center experience?</li><li>Current Salary </li><li>Expected Salary </li><li>Notice Period</li></ul><p>Experience:</p><ul><li>Supervisor : 3 years (Required)</li></ul><p>Work Location: In person</p>

Supervisor

Mobilink Bank

<div>
 <p>
  <strong>
   Department:
  </strong>
  People &amp; Organization
 </p>
 <p>
  <strong>
   Reports To:
  </strong>
  Executive Manager &ndash; Talent &amp; Culture
 </p>
 <p>
  <strong>
   Grade:
  </strong>
  OG-1
 </p>
 <p>
  <strong>
   No of Position:
  </strong>
  01
 </p>
 <p>
  <strong>
   Location:
  </strong>
  Head Office (Islamabad)
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What is Assistant Manager Talent &amp; Culture - MMBL?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Assistant Manager &ndash; Talent &amp; Culture supports the execution of the Bank&rsquo;s succession planning framework, performance analytics, talent data governance, and P&amp;O digitalization initiatives.
 </p>
 <p>
  This role works closely with all People &amp; Organization (P&amp;O) functions to enhance succession visibility, manage flight risk exposure, strengthen performance governance, and enable data-driven workforce decision-making across the organization.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What Assistant Manager Talent &amp; Culture Does - MMBL?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Succession Planning, Critical Role &amp; Flight Risk Management
  </strong>
 </p>
 <ul>
  <li>
   Maintain and update the Bank&rsquo;s critical role inventory in collaboration with business leaders.
  </li>
  <li>
   Support succession planning processes and track bench strength and readiness levels.
  </li>
  <li>
   Identify succession gaps and talent exposure risks across business units.
  </li>
  <li>
   Conduct flight risk analysis using performance, tenure, engagement, and mobility data.
  </li>
  <li>
   Highlight high-risk critical roles and provide insights to support retention strategies.
  </li>
  <li>
   Maintain structured succession dashboards and periodic leadership reporting.
  </li>
 </ul>
 <p>
  <strong>
   Talent Data &amp; Dashboard Management
  </strong>
 </p>
 <ul>
  <li>
   Develop and maintain interactive Talent Dashboards using Tableau / Power BI.
  </li>
  <li>
   Leverage Data Lake and centralized Data Warehouse (DWH) for workforce analytics.
  </li>
  <li>
   Collaborate with DWH and Data Engineering teams to extract, structure, and validate HR datasets.
  </li>
  <li>
   Track KPIs including succession coverage, attrition trends, flight risk indicators, internal mobility, workforce stability, and performance distribution.
  </li>
 </ul>
 <p>
  <strong>
   Performance Management &amp; Deep-Dive Analysis
  </strong>
 </p>
 <ul>
  <li>
   Conduct quarterly and annual performance deep-dive analysis across functions and branches.
  </li>
  <li>
   Analyze rating distribution trends, calibration outcomes, and performance integrity.
  </li>
  <li>
   Track correlations between performance ratings, promotions, compensation, and attrition.
  </li>
  <li>
   Identify performance gaps and provide structured insights to HRBPs and leadership.
  </li>
  <li>
   Prepare executive-ready dashboards and reports for management review.
  </li>
 </ul>
 <p>
  <strong>
   Employee Engagement &amp; Talent Support
  </strong>
 </p>
 <ul>
  <li>
   Support execution of employee engagement surveys, talent programs, and culture initiatives.
  </li>
  <li>
   Contribute to culture-building activities aligned with organizational values.
  </li>
 </ul>
 <p>
  <strong>
   P&amp;O Digitalization &amp; Governance
  </strong>
 </p>
 <ul>
  <li>
   Support digital enhancement of the Performance Management System (PMS).
  </li>
  <li>
   Assist in automation of workflows and integration within HRMS platforms.
  </li>
  <li>
   Ensure compliance with P&amp;O governance frameworks and internal policies.
  </li>
  <li>
   Maintain confidentiality and secure handling of sensitive employee data.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What are we looking for and what does it take to be Assistant Manager Talent &amp; Culture - MMBL?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s or Master&rsquo;s degree in HR, Business Analytics, Data Science, or a related field.
  </li>
  <li>
   Certification in Tableau, Power BI, or HR Analytics will be an added advantage.
  </li>
 </ul>
 <p>
  <strong>
   Experience
  </strong>
 </p>
 <ul>
  <li>
   3&ndash;5 years of relevant experience in Talent Management, HR Analytics, or Performance Management.
  </li>
  <li>
   Hands-on experience with Tableau / Power BI and advanced Excel.
  </li>
  <li>
   Experience working with HRMS / PMS platforms.
  </li>
  <li>
   Strong analytical, reporting, and stakeholder coordination skills.
  </li>
  <li>
   Ability to collaborate effectively across P&amp;O functions and business units.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About MMBL:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Why Join MMBL?
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 </p>
 <p>
 </p>
</div>


Assistant Manager Talent & Culture

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 This role is responsible for achieving sales targets and managing the Small and Medium Enterprise (SME) business working capital efficiently. The position requires maintaining high standards of customer service and compliance. The ideal candidate should have experience in Corporate/Commercial Banking with a strong knowledge of Trade and Working Capital products.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Achieve the sales targets set by the Team Leader.
  </li>
  <li>
   Solicit new SME customers in line with the bank&rsquo;s sales policy, strategy, and targets.
  </li>
  <li>
   Visit existing SME Banking Customers to deepen relationships and identify new business opportunities.
  </li>
  <li>
   Ensure strict adherence to Account Opening procedures as per policies and guidelines.
  </li>
  <li>
   Conduct thorough Credit Risk Assessments for SME Trade and Working Capital Clients.
  </li>
  <li>
   Prepare comprehensive Business Credit Applications for SME clients.
  </li>
  <li>
   Manage the SME credit portfolio efficiently, ensuring zero expired facilities.
  </li>
  <li>
   Promote the highest level of customer service and responsiveness to SME Banking Customers.
  </li>
  <li>
   Assess the needs and problems of existing SME customers, providing intelligent solutions to their queries and concerns.
  </li>
  <li>
   Monitor SME customer fund movements, identifying and addressing cases where customers fall below criteria levels.
  </li>
  <li>
   Follow sales management and credit processes regularly, submitting required reports to management in a timely manner.
  </li>
  <li>
   Maintain close coordination with Client Management and Operations staff to provide prompt and excellent service to SME customers.
  </li>
  <li>
   Ensure adherence to know-your-customer (KYC) requirements, supported by proper documentation.
  </li>
  <li>
   Monitor and respond to AML reports daily, weekly, and monthly, highlighting any suspicious activities.
  </li>
  <li>
   Ensure timely closure of Suspicious Transaction Reports (STRs) and compliance with AML guidelines to prevent issues in audits.
  </li>
  <li>
   Ensure the branch premises maintain the highest standards of hygiene, cleanliness, and comfort.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Corporate/ Commercial Banking with strong knowledge Trade and Working Capital products.
  </li>
  <li>
   Strong understanding of credit risk assessment and business credit application processes for SMEs.
  </li>
  <li>
   Excellent customer service and relationship management skills, specifically with SME clients.
  </li>
  <li>
   Ability to monitor and manage SME customer fund movements effectively.
  </li>
  <li>
   Proficiency in compliance and AML guidelines.
  </li>
  <li>
   Strong coordination and communication skills with internal teams.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Standard Chartered
  <br/>
  <br/>
 </strong>
 We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 <br/>
 <br/>
 Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
 <br/>
 <br/>
 <strong>
  Together We
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  </li>
  <li>
   Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  </li>
  <li>
   Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <strong>
  In line with our Fair Pay Charter,
 </strong>
 we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 <br/>
 <br/>
 <ul>
  <li>
   Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  </li>
  <li>
   Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  </li>
  <li>
   Flexible working options based around home and office locations, with flexible working patterns.
  </li>
  <li>
   Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  </li>
  <li>
   A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  </li>
  <li>
   Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  </li>
 </ul>
</div>


Relationship Manager Business Banking

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>48082
</div></div></div></div><div><div><div><div><b>Job Location: </b>Islamabad, PAK
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>23/02/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>08/03/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><div>
<div><div><div><div><p>This role is responsible for achieving sales targets and managing the Small and Medium Enterprise (SME) business working capital efficiently. The position requires maintaining high standards of customer service and compliance. The ideal candidate should have experience in Corporate/Commercial Banking with a strong knowledge of Trade and Working Capital products.</p></div><br>
</div>
</div></div></div></div></div><div></div><div><div><div><b>Key Responsibilities</b></div>
</div><div><ul><li>Achieve the sales targets set by the Team Leader.</li>
<li>Solicit new SME customers in line with the bank&rsquo;s sales policy, strategy, and targets.</li>
<li>Visit existing SME Banking Customers to deepen relationships and identify new business opportunities.</li>
<li>Ensure strict adherence to Account Opening procedures as per policies and guidelines.</li>
<li>Conduct thorough Credit Risk Assessments for SME Trade and Working Capital Clients.</li>
<li>Prepare comprehensive Business Credit Applications for SME clients.</li>
<li>Manage the SME credit portfolio efficiently, ensuring zero expired facilities.</li>
<li>Promote the highest level of customer service and responsiveness to SME Banking Customers.</li>
<li>Assess the needs and problems of existing SME customers, providing intelligent solutions to their queries and concerns.</li>
<li>Monitor SME customer fund movements, identifying and addressing cases where customers fall below criteria levels.</li>
<li>Follow sales management and credit processes regularly, submitting required reports to management in a timely manner.</li>
<li>Maintain close coordination with Client Management and Operations staff to provide prompt and excellent service to SME customers.</li>
<li>Ensure adherence to know-your-customer (KYC) requirements, supported by proper documentation.</li>
<li>Monitor and respond to AML reports daily, weekly, and monthly, highlighting any suspicious activities.</li>
<li>Ensure timely closure of Suspicious Transaction Reports (STRs) and compliance with AML guidelines to prevent issues in audits.</li>
<li>Ensure the branch premises maintain the highest standards of hygiene, cleanliness, and comfort.</li>
</ul></div></div><div><div><div><b>Skills and Experience</b></div>
</div><div><ul><li>Corporate/ Commercial Banking with strong knowledge Trade and Working Capital products.</li>
<li>Strong understanding of credit risk assessment and business credit application processes for SMEs.</li>
<li>Excellent customer service and relationship management skills, specifically with SME clients.</li>
<li>Ability to monitor and manage SME customer fund movements effectively.</li>
<li>Proficiency in compliance and AML guidelines.</li>
<li>Strong coordination and communication skills with internal teams.</li>
</ul></div></div><div><div><div><b>About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Explore 204+ Relationship manager employee banking in Islamabad this March. Find roles across top companies and apply now to boost your career.

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