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business banking relationship manager Jobs in Cairo

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relationship manager

Magnet

<div>
 
 
 Employer Overview
 
 
 
 A leading insurance provider in the region, offering a wide range of innovative financial protection solutions. The company is dedicated to delivering long-term value and building trusted partnerships with major banking institutions.
 
 
 
 
 
 
 Job Summary
 
 
 
 The Relationship Manager will be responsible for driving business growth through strategic sales initiatives, leading sales teams, and strengthening relationships with bank partners. This role plays a key part in expanding the company&rsquo;s market presence and achieving sales targets.
 
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Develop and implement effective sales strategies to achieve bancassurance business growth objectives.
 </li>
 <li>
 Build and maintain strong relationships with banking partners to maximize collaboration and sales opportunities.
 </li>
 <li>
 Lead, coach, and manage sales teams to deliver performance targets and ensure operational excellence.
 </li>
 <li>
 Monitor and analyze sales performance metrics, providing insights and actionable recommendations.
 </li>
 <li>
 Conduct comprehensive product knowledge training for bank staff to enhance sales capabilities.
 </li>
 <li>
 Prepare and present regular sales performance reports and market analysis to senior leadership.
 </li>
 <li>
 Identify and capitalize on cross-selling and upselling opportunities across product lines.
 </li>
 <li>
 Ensure all sales activities align with internal policies, compliance standards, and regulatory requirements.
 </li>
 <li>
 Stay updated on market trends and competitor activities to inform strategic decisions.
 </li>
 <li>
 Support business development initiatives to expand distribution channels and customer reach.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Minimum Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, or a related field.
 </li>
 <li>
 Minimum 1 year of experience as an Area Manager in the Bancassurance field.
 </li>
 <li>
 Strong leadership and people management skills.
 </li>
 <li>
 Excellent communication, negotiation, and relationship-building abilities.
 </li>
 <li>
 Strategic thinking with a results-oriented approach.
 </li>
 <li>
 Strong understanding of bancassurance operations, products, and sales processes.
 </li>
 <li>
 Ability to analyze sales data and develop actionable strategies.
 </li>
 <li>
 Proficient in MS Office Suite (Excel, PowerPoint, Word).
 </li>
 <li>
 Familiarity with CRM systems is a plus.
 </li>
 <li>
 Proficiency in English and Arabic (written and spoken).
 </li>
 <li>
 Ability to lead and motivate teams to exceed performance targets.
 </li>
 <li>
 Adaptability to a dynamic and fast-paced sales environment.
 </li>
 <li>
 Strong problem-solving and decision-making capabilities.
 </li>
 </ul>
 
 
</div>

Relationship Manager

Banque Misr

<div>
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Responsible for building and maintaining strong relationships with VIP clients, ensuring their satisfaction and loyalty.
 </li>
 <li>
 Work on achieving the set sales targets and objectives for the VIP client segment.
 </li>
 <li>
 Provide VIP clients with full banking services, ensuring all their financial needs are met promptly and efficiently.
 </li>
 <li>
 Expand and develop the VIP client base within the branch&rsquo;s geographic area, attracting new clients and increasing profitability.
 </li>
 <li>
 Ensure all clients&rsquo; needs are met with high service quality and professionalism, resolving any issues or complaints efficiently.
 </li>
 <li>
 Promote and cross-sell the bank&rsquo;s products and services to existing and potential VIP clients.
 </li>
 <li>
 Ensure all transactions and client operations comply with internal bank policies and regulatory requirements.
 </li>
 <li>
 Maintain continuous coordination with other departments and the Head Office to ensure superior client experience.
 </li>
 <li>
 Prepare regular reports on client activities and portfolio performance for management review.
 </li>
 <li>
 Participate in marketing campaigns, client events, and business development activities targeting the VIP segment.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in a relevant field (Commerce, Business Administration, Finance, etc.)
 </li>
 <li>
 Minimum of 3 years of experience in banking or customer relationship management
 </li>
 <li>
 Strong sales background and familiarity with banking products and services
 </li>
 <li>
 Strong knowledge of banking products and services
 </li>
 <li>
 Sales and negotiation skills
 </li>
 <li>
 Customer relationship management
 </li>
 <li>
 Problem-solving and decision-making skills
 </li>
 <li>
 Excellent communication and presentation skills
 </li>
 <li>
 Proficiency in MS Office applications (Word, Excel, PowerPoint)
 </li>
 </ul>
 
 
</div>

VIP Relationship Manager

Emirates NBD

<div>
 
 Responsibilities
 
 <ul>
 <li>
 Monitoring closely the day-to-day work and solving the client&rsquo;s problems.
 </li>
 <li>
 Collection of necessary Legal documents and financial inquires needed to prepare the Credit Proposal Memos &ldquo;CPM&rsquo;s&rdquo;
 </li>
 <li>
 Coordinate with SMEs risk team in preparing Credit Proposal Memos &ldquo;CPM&rsquo;s&rdquo; presented for studying the proposed Facility Package and the associated Terms and Conditions that ensure all credit risks are addressed in the CPM.
 </li>
 <li>
 Follow up the implementation of the CPM till the assets are booked including fulfillment of all requested documents, collaterals, and conditions.
 </li>
 <li>
 Coordinate in preparation of CPMs and Ensuring that they are designed with the appropriate requested facility package and to ensure all credit risks are addressed in the CPM.
 </li>
 <li>
 Prospecting new business and enhancing existing relationships.
 </li>
 <li>
 Collection of all necessary documents of companies required by stakeholders (i.e. A/C opening, investigation team, risk team)
 </li>
 </ul>
 
 
 
 
 Knowledge, Skills, Experience
 
 <ul>
 <li>
 Minimum 3-4 years of Experience in Business Banking
 </li>
 <li>
 Credit certified is a must
 </li>
 <li>
 Marketing Skills.
 </li>
 <li>
 Speed &amp; Accuracy
 </li>
 <li>
 Technical expertise.
 </li>
 <li>
 Interpersonal &amp; Communication Skills.
 </li>
 </ul>
 
 
</div>

Business Banking Relationship Manager

<div>
 
 
 Job Responsibilities:
 
 
 <ul>
 <li>
 Contribute to maximizing Bank&rsquo;s Profitability from the portfolio under their desk.
 </li>
 <li>
 Contribute to increase Loans Volumes in the portfolio under their desk.
 </li>
 <li>
 Contribute to increase Deposits Volumes in the portfolio under their desk.
 </li>
 <li>
 Contribute to increase Off Balance Sheet Volumes in the portfolio under their desk
 </li>
 <li>
 Ensure preparation of Proposals in alignment with internal policies and customer needs.
 </li>
 <li>
 Ensure that team members are well aware of internal &amp; external (CBE) credit procedures and regulation.
 </li>
 <li>
 Assist Head of Desk &amp; SRM in setting KPIs assigned to the team (ARM, CA) based on internal capacities and Banks Management policies and vision.
 </li>
 <li>
 Enhance the marketing skills for ARMs through partially assigning the pre-assigned budget.
 </li>
 <li>
 Ensure submitting portfolio renewals in a timely manner.
 </li>
 <li>
 Reviewing Proposals submitted by team before being circulated to SRM / Head of Desk.
 </li>
 <li>
 Lead a teamwork for conducting comprehensive market research for Sector &amp; Sub &ndash; Sectors handled by the Desk.
 </li>
 <li>
 Address any deviation of approved package or any risks emerged before conducting the regular annual review.
 </li>
 <li>
 Follow up and monitor operations flow along with their teams.
 </li>
 <li>
 Regular meetings with customers in their desk to obtain their feedback.
 </li>
 <li>
 Provide Solutions that fulfill customer needs.
 </li>
 <li>
 Build trusted relationships with clients in assigned portfolio.
 </li>
 </ul>
 
 
 
 
 
 Qualifications, Skills, Experience:
 
 
 <ul>
 <li>
 Minimum of 4 years of experience in Corporate Banking field.
 </li>
 <li>
 Solid experience in corporate credit with specific focus on managing large corporate clients.
 </li>
 <li>
 Solid ability to manage subordinate(s).
 </li>
 <li>
 Strong awareness of Macro Economics.
 </li>
 <li>
 High Marketing Skills.
 </li>
 <li>
 Budgeting &amp; organizing.
 </li>
 <li>
 High interpersonal and communication skills
 </li>
 <li>
 Solid Negotiation skills.
 </li>
 <li>
 High presentation skills.
 </li>
 <li>
 Bachelor's degree in accounting/finance/management/economics
 </li>
 <li>
 Credit course certified.
 </li>
 </ul>
 
 
</div>

Relationship Manager - Corporate & Institutional Banking

<div>
 
 
 Responsibilities
 
 :
 
 <ul>
 <li>
 Contribute to maximize Bank&rsquo;s Profitability from the portfolio under their desk.
 </li>
 <li>
 Prepare prospects list &amp; coordinate with the team to reach a high closing ratio.
 </li>
 <li>
 Leading, Guiding &amp; Stretching the team (Assistant Relationship Managers and Analysts) to achieve target.
 </li>
 <li>
 To increase the number of customers (Borrowing &amp; Non-Borrowing) in order to achieve Key Performance Indicator
 </li>
 <li>
 Initiate marketing and existing clients&rsquo; calls for potential business growth
 </li>
 <li>
 Ensure preparation of Proposals in alignment with internal policies and customer needs
 </li>
 </ul>
 
 
 
 
 
 Knowledge, Skills, Experience
 
 
 <ul>
 <li>
 Minimum of 5 years of experience in Corporate Banking
 </li>
 <li>
 Solid experience in corporate credit with specific focus on managing corporate clients.
 </li>
 <li>
 Strong awareness of Macro Economics
 </li>
 <li>
 High Marketing Skills
 </li>
 <li>
 Budgeting &amp; organizing
 </li>
 <li>
 Credit Certified
 </li>
 </ul>
</div>

Senior Relationship Manager - Large Corporate / Corporate and Institutional Banking

geidea

<div>
 
 
 About the job
 
 
 
 
 
 
 Established in 2008,
 
 Geidea
 
 epitomizes customer focused empowerment and commercial success through continuous innovation.
 
 Geidea
 
 makes best in class digital payment solutions available for all by attracting and leveraging the best creative &amp; entrepreneurial talent in the market.
 
 
 
 
 
 Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity. Our technology mirrors our people - Smart, Innovative &amp; Forward Thinking:
 
 
 www.geidea.net
 
 
 
 
 
 
 
 To maintain competitive advantage as we grow, we are currently looking for a new
 
 Acquiring Key Account Manager.
 
 
 
 
 
 
 
 Job purpose:
 
 
 
 
 
 
 
 Manage and expand relationships with key merchants, ensuring sustainable growth and maximizing revenue.
 
 
 
 
 
 
 Key accountabilities and decision ownership:
 
 
 
 
 
 <ul>
 <li>
 Build and maintain strong relationships with key merchants and enterprise clients.
 </li>
 <li>
 Develop tailored solutions based on merchant needs.
 </li>
 <li>
 Drive revenue growth by upselling and cross-selling Geidea products.
 </li>
 <li>
 Ensure smooth invoicing, collections, and contract management.
 </li>
 <li>
 Track and report sales performance, providing insights for improvement.
 </li>
 </ul>
 
 
 
 
 
 Must have technical/professional qualifications
 
 
 
 
 
 <ul>
 <li>
 2-4 years of experience in key account management or acquiring.
 </li>
 <li>
 Bachelor&rsquo;s degree in any discipline.
 </li>
 <li>
 Experience in fintech, payments, or corporate sales preferred.
 </li>
 <li>
 Strong negotiation, analytical, and relationship management skills.
 </li>
 </ul>
 
 
 
 
 Join our dynamic team as an
 
 Acquiring Key Account Manager
 
 and contribute to our FinTech mission of releasing cutting-edge financial products into the market. Apply your project management skills, collaborate with cross-functional teams, and shape the future of the payments industry.
 
 
 
 
 
 
 Our values
 
 guide how we think and act - They describe what we care about the most.
 
 
 
 
 
 
 Customer first
 
 - It&rsquo;s embedded in our design thinking and customer service approach.
 
 
 
 Open
 
 - Openness allows us to constantly improve and evolve.
 
 
 
 Real
 
 - No jargon and no excuses!
 
 
 
 Bold
 
 - Constantly challenging ourselves and our way of thinking.
 
 
 
 Resilient
 
 &ndash; If we fail, we bounce back stronger than before
 
 
 
 Collaborative
 
 - We know that we can achieve a lot more as a team.
 
 
 
 
 
 We are changing lives by constantly striving for a better solution.
 
</div>

Acquiring Key Account Manager

Crédit Agricole Egypt

<div>
 
 
 
 A GLIMPSE ABOUT CR&Eacute;DIT AGRICOLE EGYPT:
 
 
 
 
 
 
 
 
 Cr&eacute;dit Agricole Egypt
 
 Since its launch in 2006, Cr&eacute;dit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Cr&eacute;dit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt&rsquo;s national priorities.
 
 
 With a universal customer-focused model, Cr&eacute;dit Agricole Egypt is &ldquo;a whole bank just for you&rdquo; serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers&rsquo; best interests, Cr&eacute;dit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Cr&eacute;dit Agricole Egypt&rsquo;s endeavor to attain its customers&rsquo; satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Cr&eacute;dit Agricole Egypt is in line with the world&rsquo;s digital transformation, encouraging and implementing an innovative environment to exceed its customers&rsquo; expectations.
 
 
 In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.
 
 
 
 
 
 
 Sales
 
 
 
 &middot; Manage a portfolio of customers achieving revenue goals, sales/service and portfolio growth targets across a range of products and services for a specific pre-defined set of customers to create a profitable durable relationship
 
 
 &middot; Provide the assigned portfolio of intermediate customers with personalized service so as to develop close relationships, achieve maximum profitable contribution for the bank and retain their loyalty
 
 
 &middot; Maintain a superior customer service experience including pre-empting issues and proactive servicing
 
 
 &middot; Ensure delivery of customer promise and practice brand values, Continue to maintain and improve the quality of service offered
 
 
 &middot; Maximize profitability from the priority base
 
 
 &middot; Actively identify new customers, grow affluent customers portfolio by introducing higher number of 'NTB' &lsquo;new to bank&rsquo; affluent customers
 
 
 &middot; Up-sell and cross-sell other bank products and services to existing customers
 
 
 &middot; Minimize customer attrition
 
 
 &middot; Maintain customer contact
 
 
 
 Operation &amp; Service Quality
 
 
 
 &middot; Orient and educate the walk-in customers on the use of the self-service zone
 
 
 &middot; Follow up with others, departments, pipeline credit/ operations dept. on pending cases
 
 
 &middot; Ensures handling and covering all customer requests / inquiries to deliver services excellence
 
 
 &middot; Efficiently handles customers complaints , escalating as appropriate
 
 
 
 CBE, Compliance, Audit, Procedures
 
 
 
 &middot; Responds to Compliance dept. requirements in terms of obtaining proper approvals
 
 
 &middot; Ensure implementation of all bank policies / procedures / KYC requirements
 
 
 &middot; Ensure following set procedures as per designation
 
 
 
 
 
 
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor degree.
 </li>
 <li>
 1-2 years in retail banking, customer service
 </li>
 <li>
 Computer skills, ability to operate different MS applications, and CRM, CBS, etc.
 </li>
 <li>
 Interpersonal skills
 </li>
 <li>
 Sales skills
 </li>
 <li>
 Written &amp; oral communication
 </li>
 </ul>
</div>

Relationship Officer

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