business development manager Jobs in Cairo

business development manager

human resources manager

assistant recruitment manager Jobs in Cairo

assistant recruitment manager

associate project manager

associate, sales manager

relationship manager

Travelport

<div>
 
 Job Description
 
 
 
 CUSTOMER SUCCESS MANAGER | EGYPT
 
 
 
 Travel obsessed? Big tech fan? Hey, you&rsquo;re in good company. If you want to be part of the industry that makes the world go round, then look no further.
 
 
 
 Travelport is the brains behind lots of your travel bookings- plane, car or hotel. Our technology is used to book that magical holiday, long-awaited bucket list trip or that overdue school reunion. While we can&rsquo;t solve mosquito bites or lost luggage, we can simplify a lot of the technical parts of travel, and we&rsquo;re looking for the best thinkers to help us do it.
 
 
 We&rsquo;re hiring right now for a
 
 Customer Success Manager
 
 ! Search for on LinkedIn and hear from our amazing team.
 
 
 
 What does a great Customer Success Manager do?
 
 
 
 In this role, you&rsquo;ll play a key part in strengthening the operational relationship with a wide range of airline collaborators. By understanding their needs and addressing challenges with urgency and care, you&rsquo;ll help create a smooth and productive experience that supports mutual success. Your contribution will extend to enhancing brand presence and content visibility, helping airlines stand out in the market. You'll work in close coordination with commercial teams to uncover opportunities for deeper collaboration, all while staying connected to local market dynamics through close engagement with internal stakeholders-keeping operations aligned, efficient, and always moving forward.
 
 
 
 Responsibilities include:
 
 
 
 <ul>
 <li>
 Provide effective operational support to a portfolio of Airline Partners, ensuring partner requirements and issues are understood, addressed or escalated in a timely manner.
 </li>
 <li>
 Build and implement operational plans for Enterprise and Regional Partners within the portfolio, supporting the delivery of business goals.
 </li>
 <li>
 Maintain excellent relationships with key individuals within the customer organization.
 </li>
 <li>
 Communicate any airline operational issues to internal stakeholders that may be impacted and prioritize resources accordingly.
 </li>
 <li>
 Degree-level education
 </li>
 <li>
 Airline and/or GDS experience preferable
 </li>
 <li>
 3+ years proven track record of successful customer relationship management and customer service
 </li>
 <li>
 Experience in direct responsibility for operational support
 </li>
 <li>
 Fluent written and spoken English, additional languages an advantage
 </li>
 <li>
 Own Rich Content and Branding onboarding and support for a portfolio of Airline Partners.
 </li>
 <li>
 Work closely with the Air Travel Partners Commercial team to drive continued growth by delivering increased partner value through existing products and services and the adoption of new offerings.
 </li>
 <li>
 Collaborate with Travelport agency and operator teams to develop an understanding of local market requirements and challenges.
 
 
 
 </li>
 </ul>
 
 Who we are looking for in this role:
 
 
 
 
 Our ambition is to hire for potential not just experience, and you&rsquo;re likely to succeed if you:
 
 
 
 <ul>
 <li>
 Are always ready to give it your all and deliver high quality work
 </li>
 <li>
 Are excited to use your creativity and innovative thinking to try new things
 </li>
 <li>
 Take responsibility and own your work
 </li>
 <li>
 Are courageous and ambitious to challenge what&rsquo;s been done before
 
 
 
 </li>
 </ul>
 Search for &amp; #travelportGDL for our employee stories on LinkedIn!
 
 
 
 Your journey at Travelport starts here.
 
 
 
 
 Our application process is quick, easy, and hassle-free &mdash; apply in just a few minutes!
 
 
 
 
 We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.
 
</div>

Customer Success Manager I

ZenHR

<div>
 
 
 We&rsquo;re looking for a passionate, driven, and motivated Account Executive to join our growing team in Egypt. If you are a team player who is eager to learn and ready to be a driving force in the digital transformation sweeping Egypt and the wider MENA region, we want you on board.
 
 
 
 
 
 
 
 As an Account Executive at ZenHR, you will be responsible for acquiring new business clients. You will own the entire sales cycle from prospecting potential clients in Egypt to pitching our product, closing deals, and ensuring seamless post-sales customer satisfaction.
 
 
 
 
 
 
 
 Who We Are
 
 
 
 
 
 
 
 At ZenHR, delighting our customers is our passion! We are an award-winning, cloud-based HRMS that caters to the full HR value chain from "acquire" to "retire." We are a group of young, passionate people dedicated to providing cutting-edge technology and continuously implementing new HR trends that cater directly to the needs of employers in the region.
 
 
 
 
 
 
 
 Despite the obstacles we face, we see them as possibilities. We challenge the status quo rather than making excuses for it. If you want to make a real difference in the Egyptian HR tech space, ZenHR is the place for you.
 
 
 
 
 
 
 
 In our hiring process, we prioritize equal employment opportunities, diversity, women's empowerment, and inclusion, ensuring we attract and retain A-players from various backgrounds.
 
 
 
 
 
 
 
 What We Offer
 
 
 
 
 
 <ul>
 
 <li>
 
 Health Insurance: Comprehensive medical coverage from day one.
 
 </li>
 
 <li>
 
 Social Insurance: Full compliance with Egyptian labor laws.
 
 </li>
 
 <li>
 
 A "Zen" Work Atmosphere: A great culture, vibrant team building, and amazing regional experts to work with and learn from.
 
 </li>
 
 </ul>
 
 
 
 
 
 What You'll Be Doing
 
 
 
 
 
 <ul>
 
 <li>
 
 Manage the entire sales cycle from finding clients to securing deals.
 
 </li>
 
 <li>
 
 Discover new sales opportunities through networking and creating long-term partnerships.
 
 </li>
 
 <li>
 
 Build strong client relationships through regular engagement and face-to-face meetings.
 
 </li>
 
 <li>
 
 Manage industry events and user groups to generate market interest.
 
 </li>
 
 <li>
 
 Engage with customers at every level of the sales cycle, from account planning, through deal development to the close of business.
 
 </li>
 
 <li>
 
 Remain in frequent contact with clients to better understand their needs.
 
 </li>
 
 <li>
 
 Respond to complaints and resolve issues aiming at customer contentment and the preservation of the company&rsquo;s reputation.
 
 </li>
 
 <li>
 
 Negotiate agreements and keep records of sales.
 
 </li>
 
 <li>
 
 Design detailed business plans for attaining goals and quotas.
 
 </li>
 
 <li>
 
 Present products and solutions to prospective clients.
 
 </li>
 
 </ul>
 
 
 
 
 
 Who You Are
 
 
 
 
 
 <ul>
 
 <li>
 
 Education: Bachelor&rsquo;s degree in Business Administration, Marketing, or any related field.
 
 </li>
 
 <li>
 
 Experience: 1&ndash;5 years of proven experience as an Account Executive, B2B Sales Representative, or Relationship Manager (experience in SaaS, Corporate Tech, or HR tech sales is a massive plus).
 
 </li>
 
 <li>
 
 Local Market Knowledge: A solid understanding of the Egyptian business landscape and corporate culture.
 
 </li>
 
 <li>
 
 Communication Mastery: Excellent Arabic (fluent Egyptian dialect for building local rapport) and professional English language skills (both written and verbal).
 
 </li>
 
 <li>
 
 
 Outbound Sales Skills
 
 
 :
 
 
 Demonstrated ability to proactively generate pipeline through cold calling, prospecting, and targeted outreach.
 
 
 </li>
 
 <li>
 
 Traits: A resilient negotiator, a self-starter who thrives in a fast-paced scale-up environment, and someone who genuinely loves tech.
 
 </li>
 
 </ul>
 
 
 
 
 
 This is an exciting opportunity to join a high-growth scale-up that is already a leader in the region.
 
 
 
 
 
 
 
 Ready to transform the future of HR in Egypt? Learn more and apply at
 
 www.ZenHR.com
 
 .
 
 
 
 
 
</div>

Account Executive

Zeal Group

<div>
 BDM's are Zeal's
 
 front line with clients and their first point of contact
 
 . Every BDM strives to have a positive impact on the client's experience with Zeal. Giving each client added value through knowledge, trust, and support. All while clearly impacting Zeal's bottom line through an increase in accounts, deposits, and revenues.
 
 
 
 Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Set meetings and build relationships with potential Introducing Brokers who may have clients interested in trading multi-asset products such as Gold, Oil, FX, and Cryptocurrencies.
 </li>
 <li>
 On-board IB's and help them increase accounts, deposits, and revenues.
 </li>
 <li>
 Identify and target known Money Managers and IB's in the Egyptian and MENA markets
 </li>
 <li>
 Use Telegram and other Social Media channels to influence IB's to join Zeal by offering them the company's competitive rebate program.
 </li>
 <li>
 Organically build a book of business through relationships in and outside the market targeting potential IB's from multiple industries.
 </li>
 <li>
 Determine customers' trading needs and prepare proposals to sell services that address these needs
 </li>
 <li>
 Cross-sell retail clients who meet the IB threshold to grow their business and walk them through the client growth life cycle.
 </li>
 <li>
 Negotiate rebate and markup terms and/or services with IBs
 </li>
 <li>
 Stay up to date on market news and trends in FX, Commodities, Stocks, and Indices
 </li>
 <li>
 Advise on trading strategies, options, and risk management strategies
 </li>
 <li>
 Explain stock market terms or trading practices to clients
 </li>
 <li>
 Answer customers' questions about spreads and trading conditions at Zeal.
 </li>
 <li>
 Attend industry and company events to source own potential clients as directed by management.
 </li>
 <li>
 Achieve sales targets including:
 </li>
 <ul>
 <li>
 No. of Funded Accounts
 </li>
 <li>
 Gross Deposits
 </li>
 <li>
 Weekly Meetings
 </li>
 </ul>
 <li>
 Contact prospective or existing customers to discuss how Zeal can meet their needs
 </li>
 <li>
 Develop sales presentations or proposals to explain service specifications
 </li>
 <li>
 Maintain customer records by using the CRM and logging communication.
 </li>
 <li>
 Receive and follow-up on clients funding, volume, and new account activations.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 4 years of extensive experience in Forex / Insurance / Real estate / Banking / Stock and Commodities Brokerage fields in sales Department Professional Key Knowledge Area Requirement:
 
 
 Financial markets knowledge in FX, Stocks, Commodities
 
 
 Technical and Fundamental analysis
 
 
 Skills &amp; Competencies
 
 
 Strong relationship management and networking skills
 
 
 Selling Skills.
 
 
 Communication skills.
 
 
 Customer orientation.
 
 
 Learning flexibility
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 Paid Time Off
 </li>
 <li>
 Training &amp; Development
 </li>
 </ul>
</div>

Business Development Manager

Arab Bank

<div>
 
 
 
 Duties &amp; Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Handle customers&rsquo; requests/inquiries related to their accounts ,products &amp; services in a professional manner &amp; serving all customers regardless of segment up to the level of their full satisfaction.
 </li>
 <li>
 Marketing bank&rsquo;s products and services through direct and cross selling to achieve branch goals and increase customer base and revenue.
 </li>
 <li>
 Providing professional, and high quality service that meet customers&rsquo; requirements and exceeds their expectations.
 </li>
 <li>
 Promote &amp; sell bank products/services to achieve the yearly set targets.
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements
 
 :
 
 
 
 
 
 <ul>
 <li>
 Bachelor degree in business administration or finance.
 </li>
 <li>
 Minimum 1 year experience in banking .
 </li>
 <li>
 Strong orientation for sales and services.
 </li>
 <li>
 Fluency in English.
 </li>
 <li>
 Sufficient knowledge of bank's products, services, rules &amp; regulations.
 </li>
 <li>
 Computer Literacy.
 </li>
 <li>
 Excellent communication &amp; interpersonal skills.
 </li>
 </ul>
</div>

Customer Relationship Officer

Amazon

<div>
 
 Description
 
 
 
 Amazon is seeking a highly motivated Business Development Manager to lead the growth of the Hub Delivery program across Egypt. This role is responsible for driving expansion of our Hub partner stores by building and managing high-performing field sales teams. The successful candidate will combine strategic planning with hands-on leadership to accelerate partner acquisition while upholding Amazon's high standards of customer experience and compliance.
 
 
 Key job responsibilities
 
 
 <ul>
 <li>
 Lead and develop a team of Account Development Executives (ADEs), fostering strong field performance, compliance, and capability building across Egypt.
 </li>
 <li>
 Own the country-wide acquisition and expansion strategy, ensuring sustainable growth and high-quality onboarding of Hub partners aligned with network capacity and operational needs.
 </li>
 <li>
 Analyze performance data to track field team effectiveness, identify growth opportunities, and drive continuous improvement in partner acquisition and retention metrics.
 </li>
 <li>
 Serve as the senior escalation point for complex onboarding challenges, partner performance issues, and operational blockers that impact delivery network reliability.
 </li>
 <li>
 Collaborate with Delivery Stations, Program, and Product teams to implement and enhance tools, processes, and partner experience (eg. Salesforce).
 </li>
 <li>
 Collaborate with Delivery Stations, Program, and Product teams to implement and enhance tools, processes, and partner experience (e.g., Salesforce, partner portals, training systems).
 </li>
 <li>
 Represent Egypt in regional and global business reviews, providing data-driven insights, accurate forecasts, and strategic recommendations to senior leadership.
 </li>
 <li>
 Drive compliance with local regulations, labor laws, and Amazon's operational standards while adapting global best practices to the Egyptian market context.
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 5+ years of experience in Sales, Business Development, or related field with demonstrated success in partner/vendor acquisition and relationship management.
 </li>
 <li>
 Proven ability managing large, geographically dispersed field teams with experience in operations planning, resource allocation, and balancing multiple priorities in fast-paced, deadline-driven environments.
 </li>
 <li>
 Strong analytical skills with experience using data to drive decision-making, forecast performance, and identify business opportunities.
 </li>
 <li>
 Excellent stakeholder management skills with ability to influence cross-functional teams and drive alignment across organizational boundaries.
 </li>
 <li>
 Fluency in English and Arabic, with strong written and verbal communication skills for both local team leadership and global stakeholder engagement.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in logistics, last-mile delivery, or e-commerce operations in Egypt or similar emerging markets.
 </li>
 <li>
 Track record of building and scaling field sales or operations teams from ground up.
 </li>
 <li>
 Experience with CRM systems (Salesforce preferred) and data analytics tools.
 </li>
 <li>
 Bachelor's degree in Business, Engineering, or related field; MBA is a plus.
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3196851
</div>

Business Development Manager – Egypt, Hub Delivery

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 Sales Supervisor
 
 
 
 Reports To:
 
 Sales Manager
 
 
 
 Business Unit:
 
 ACCBC &ndash; Egypt
 
 
 
 Function:
 
 Sales &amp; Commercial
 
 
 
 Grade:
 
 TBC
 
 
 
 
 
 
 We are currently hiring multiple Sales Supervisors across the below locations and channels:
 
 
 <ol>
 <li>
 Marsa Matrouh &ndash; Retail &amp; Wholesale
 </li>
 <li>
 El Beheira &amp; Kafr El Sheikh &ndash; Wholesale
 </li>
 <li>
 Sharqia &ndash; Retail
 </li>
 <li>
 Ismailia, Damietta &amp; Suez &ndash; Wholesale
 </li>
 <li>
 Assiut &ndash; Retail
 </li>
 <li>
 Sohag &amp; Qena &ndash; Wholesale
 </li>
 </ol>
 
 
 
 
 
 
 
 
 Job Purpose
 
 
 
 To achieve monthly sales targets across an assigned area in Egypt by leading, developing, and motivating a field sales team, ensuring disciplined daily execution, effective customer engagement, and full compliance with ACCBC sales, credit, collection, and HR policies.
 
 
 
 
 
 
 Operating Context
 
 
 
 The Sales Supervisor operates within ACCBC&rsquo;s Egypt commercial operations, managing a team of sales representatives across an assigned area. The role operates within the following context:
 
 <ul>
 <li>
 
 Field Sales Execution:
 
 The role is accountable for daily sales execution across a defined geographic area, requiring hands-on supervision of sales representatives, outlet-by-outlet performance tracking, and real-time resolution of field challenges.
 </li>
 <li>
 
 Traditional Trade Environment:
 
 Egypt&rsquo;s fragmented traditional trade environment requires consistent route planning, journey plan adherence, and proactive customer relationship management across a high-volume outlet base.
 </li>
 <li>
 
 Policy &amp; Compliance Framework:
 
 All commercial activities must comply with ACCBC&rsquo;s Credit Policy, Collection Policy, Sales Policies, Logistics Policies, Code of Conduct, and HR Policies.
 </li>
 <li>
 
 Egyptian Labour Law Compliance:
 
 The role is governed by Egyptian Labour Law and ACCBC HR Policy for all people management activities including discipline, leave, grievances, and onboarding.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 A. Sales Target Achievement
 
 
 
 &bull; Agree on sales, prices, contracts, and payment terms with customers in line with ACCBC Credit and Collection Policy.
 
 
 &bull; Promote new products and special deals to the assigned customer base, maximising volume and distribution opportunities.
 
 
 &bull; Overcome customer objections through structured negotiation and solution-oriented engagement.
 
 
 &bull; Monitor each sales representative&rsquo;s daily target achievement against plan and take corrective action where required.
 
 
 &bull; Ensure both qualitative and quantitative monthly targets are achieved across the assigned area.
 
 
 
 B. Daily Sales Team Meeting &amp; Planning
 
 
 
 &bull; Open the daily sales team meeting with a review of the previous day&rsquo;s results by sales person, by outlet, and by KPI.
 
 
 &bull; Communicate and agree daily targets by sales person, by outlet, and by KPI.
 
 
 &bull; Discuss and agree the action plan for each sales representative for the day ahead.
 
 
 &bull; Coach and resolve operational challenges raised by the team during the daily briefing.
 
 
 &bull; Secure each team member&rsquo;s commitment to their daily sales targets before deployment.
 
 
 &bull; Check the cleanliness and presentation of team uniforms before the start of the day.
 
 
 &bull; Ensure all team members have their Playbook, completed daily plans, and Journey Plans before leaving.
 
 
 &bull; Motivate the team and reinforce a positive, results-focused energy at the start of each working day.
 
 
 
 C. Reporting &amp; Sales Intelligence
 
 
 
 &bull; Provide regular feedback on sales trends, customer behaviour, and market developments to the Sales Manager.
 
 
 &bull; Complete all reporting requirements accurately and within agreed timelines, including daily sales reports and KPI submissions.
 
 
 &bull; Analyse area performance data and share structured insights with the Sales Manager to support commercial planning.
 
 
 
 D. Responsibilities, Planning &amp; Compliance
 
 
 
 &bull; Develop and apply self-learning to continuously improve personal and team commercial effectiveness.
 
 
 &bull; Demonstrate sound decision-making in field situations and escalate decisions outside authority to the Sales Manager.
 
 
 &bull; Implement and enforce ACCBC compliance standards across all team activities and customer interactions.
 
 
 &bull; Recruit capable team members in line with ACCBC hiring standards and role requirements.
 
 
 &bull; Comply fully with the ACCBC onboarding process for all new team members joining the area.
 
 
 
 E. Continuous Improvement &amp; Team Development
 
 
 
 &bull; Apply root cause analysis (RCA) methodology to resolve recurring performance issues or field challenges.
 
 
 &bull; Conduct regular performance and development reviews with each sales representative, providing structured feedback and coaching.
 
 
 &bull; Develop the capabilities of team members through on-the-job coaching, feedback, and targeted development actions.
 
 
 
 F. Leadership &amp; Team Motivation
 
 
 
 &bull; Build, lead, and develop a highly motivated, results-oriented sales team across the assigned area.
 
 
 &bull; Prepare the team to adapt to market changes, commercial priorities, and business direction shifts.
 
 
 &bull; Recognise and reward individual and team achievements, maintaining high engagement and positive team morale.
 
 
 
 G. People Management &amp; HR Compliance
 
 
 
 &bull; Handle team grievances professionally and in line with ACCBC HR Policy and Egyptian Labour Law.
 
 
 &bull; Apply disciplinary measures as required, following ACCBC HR Policy and Egyptian Labour Law procedures at all times.
 
 
 &bull; Manage team member leave cycles, ensuring operational continuity across the area is maintained.
 
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 
 Sales Performance
 
 
 
 &bull; Monthly sales volume and value vs target &ndash; qualitative and quantitative targets achieved
 
 
 &bull; Distribution coverage vs plan across assigned area
 
 
 &bull; New product and promotional deal sell-in rate
 
 
 
 Team Execution
 
 
 
 &bull; Daily meeting conducted and documented &ndash; 100% adherence
 
 
 &bull; Journey plan compliance rate across the sales team
 
 
 &bull; Sales representative daily target achievement rate vs plan
 
 
 
 Reporting &amp; Compliance
 
 
 
 &bull; Daily sales reports submitted on time with zero missing submissions
 
 
 &bull; Zero ACCBC policy or compliance breaches across the team
 
 
 &bull; Onboarding and HR compliance adherence for all new team members
 
 
 
 
 
 
 Required Experience and Qualifications
 
 
 
 
 Minimum Qualifications
 
 
 
 &bull; Bachelor&rsquo;s degree in Commerce, Business Administration, or a related field.
 
 
 &bull; Valid driving licence is required.
 
 
 &bull; Excellent written and verbal English language skills.
 
 
 &bull; Knowledge of Egypt market dynamics and Egyptian Labour Law.
 
 
 
 Minimum Experience
 
 
 
 &bull; Minimum 5 years of sales experience in FMCG, with at least 1 year in a supervisory role.
 
 
 &bull; Demonstrated track record of achieving sales targets in a field sales environment.
 
 
 &bull; Experience in the GCC market is an advantage.
 
 
 
 Knowledge and Skills
 
 
 
 
 Functional Skills:
 
 
 
 &bull; Building Effective Customer Relationships
 
 
 &bull; Operational Excellence in Planning and Delivery
 
 
 &bull; Understanding the Business Internally and Externally
 
 
 &bull; Identifying Winning Sales Opportunities
 
 
 &bull; Understanding Financials (Commercial Financials)
 
 
 &bull; Negotiating Win-Win Solutions
 
 
 &bull; Executing Effective Sales Plans
 
 
 &bull; Outlet Activation
 
 
 &bull; Handling Objections
 
 
 
 ACCBC Behaviours:
 
 
 
 &bull; Customer Focus
 
 
 &bull; Effective Communication
 
 
 &bull; Positive Relationships
 
 
 &bull; Sense of Urgency
 
 
 &bull; Discipline
 
 
 &bull; Accountability
 
 
 &bull; Learning
 
 
 &bull; Agility
 
 
 &bull; Initiative
 
 
 
 
</div>

Sales Supervisors - Egypt - (Multiple Locations)

Al-Mansour Automotive

<div>
 
 
 
 Job Role
 
 
 
 
 The Sales Executive's responsibilities consist of, first and most importantly, selling vehicles by following the sales steps used by MAG; this will include greeting customers and demonstrating the vehicle's characteristics, capabilities, and features while comparing and contrasting competitive models face to face or over the phone.
 
 
 Moving vehicles when necessary, at any time of the year, or in any season. They will be required to complete sales paperwork, help car buyers complete finance applications and any paperwork needed to sell a car, and follow up and ensure favourable customer satisfaction through MAG CRM.
 
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Develop and maintain excellent process or technical skills by participating in assessment and development planning activities as well as formal and informal training and coaching.
 </li>
 <li>
 Develop knowledge and understanding of the organization's policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards.
 </li>
 <li>
 Enter relevant information into the CRM system after each contact with a customer to ensure that the organization has quality data to enable effective customer retention and business development activities.
 </li>
 <li>
 Extract and combine data to generate standard reports.
 </li>
 <li>
 Help senior colleagues manage internal client and customer relationships by using relevant sales or client systems.
 </li>
 <li>
 Identify potential customers by obtaining information, referrals, and recommendations from existing customers.
 </li>
 <li>
 Obtain authorization from a supervisor or manager for any exceptions from mandatory procedures.
 </li>
 <li>
 Record and process custom/special customer orders, often dealing with ambiguous delivery expectations.
 </li>
 <li>
 Respond to more advanced issue escalations promptly and appropriately; provide managerial approvals as required.
 </li>
 <li>
 Sell standard products and services to customers and/or supervise a team of sales advisors.
 </li>
 <li>
 Support others by carrying out routine inventory tasks, following established procedures.
 </li>
 </ul>
 
 
 
 Education
 
 
 
 <ul>
 <li>
 Bachelor Degree in Business Administration or Relevant field of study preferred
 </li>
 </ul>
 
 
 
 Required Qualifications &amp; Skills
 
 
 
 
 
 Minimum Experience:
 
 1 - 3 Prior sales experience is preferable
 
 
 
 
 Job-specific Skills:
 
 
 
 <ul>
 <li>
 Ability to Work without supervision and provide technical guidance when required to orient the seller's organization around delivering to the key needs of their customers.
 </li>
 <li>
 Ability to propose a mutually agreed-upon agenda to start sales conversations that offer value to the client
 </li>
 <li>
 Accurately identify and understand the key buying influences pertaining to an opportunity.
 </li>
 <li>
 Able to quickly and accurately define the needs of the key buying influencers.
 </li>
 <li>
 Skilled in effectively establishing trust within the buying centres in the client&rsquo;s organization.
 </li>
 <li>
 Able to explore the depth and breadth of a problem, draw out the implications of not changing, and help clients self-discover and articulate the value of a solution.
 </li>
 <li>
 Capable of asking questions to understand the circumstances surrounding client indifference and gain agreement from the client to discover the root causes of resistance.
 </li>
 <li>
 Can uncover clients&rsquo; explicit needs and/or unforeseen opportunities and challenges.
 </li>
 <li>
 Ability to quickly identify and accurately articulate why a client wants or does not want a change based on their business objectives and challenges and articulate the customer's needs in the customer's business language and context.
 </li>
 <li>
 Able to arrive at mutually beneficial commitments that help move the sales/client relationship forward.
 </li>
 <li>
 Works with guidance (but not constant supervision) to review and create relevant, lucid and effective reports.
 </li>
 <li>
 Capable of carefully preparing for client interactions using established frameworks.
 </li>
 </ul>
</div>

IM - Retail Senior Sales Executive

Explore 55+ Relationship manager in Cairo this July. Find roles across top companies and apply now to boost your career.