human resources business partner

property consultant

account executive

account manager - regional

administration coordinator

relationship manager

Al Ahly Momkn

<div>
 A subsidiary of Al Ahly Capital, Al Ahly Momkn is a fast-evolving Fin-tech company committed to promoting secure, convenient &amp; seamless payment solutions and financial services for business owners, service providers and consumers across Egypt.
 
 
 At Al Ahly Momkn, we foster a culture of innovation, collaboration, and personal growth.
 
 We believe in empowering our employees to unleash their full potential and make a real impact in their roles. As part of our team, you'll have the opportunity to work on exciting projects, learn from industry experts, and be part of a supportive and inclusive community.
 
 1- Client Relationship Management:
 
 <ul>
 <li>
 Manage and maintain strong relationships with assigned merchants, ensuring high satisfaction and longterm retention.
 
 </li>
 <li>
 Act as the primary point of contact for merchants for card acceptance and related solutions.
 
 </li>
 <li>
 Conduct regular check-ins with key accounts to review performance, challenges, and growth opportunities.
 
 </li>
 <li>
 Handle escalations professionally and coordinate internally to ensure timely resolution.
 
 </li>
 </ul>
 2- Merchant Growth &amp; Sales Performance:
 
 <ul>
 <li>
 Drive growth of card acceptance volumes through upselling, cross-selling, and expanding merchant engagement.
 
 </li>
 <li>
 Identify merchant needs and propose suitable solutions beyond card acceptance where relevant.
 
 </li>
 <li>
 Support the acquisition of new chain merchants and strategic accounts as needed.
 
 </li>
 <li>
 Monitor merchant performance, highlight risks, and take proactive actions to increase activity and utilization.
 
 
 </li>
 </ul>
 3- Product Feedback &amp; Internal Alignment
 
 <ul>
 <li>
 Conduct structured briefing sessions with the Product team to communicate merchant feedback, market needs, and improvement opportunities.
 
 </li>
 <li>
 Provide insights on competitor offerings and market trends within fintech and acquiring.
 
 </li>
 <li>
 Support internal teams by clarifying merchant expectations and service requirements.
 
 </li>
 </ul>
 4- Reporting &amp; Documentation
 
 <ul>
 <li>
 Maintain accurate merchant records, meeting notes, and pipeline updates.
 
 </li>
 <li>
 Track progress of merchant onboarding, implementation, and activation.
 
 </li>
 <li>
 Provide periodic reporting on portfolio performance, key issues, and growth opportunities.
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in Sales, Relationship Management, or Account Management.
 
 </li>
 <li>
 Minimum 2 years of experience in Fintech (preferred in acquiring / card acceptance / payments).
 
 </li>
 <li>
 Strong knowledge of card acceptance solutions, merchant acquiring, or payment ecosystems is a strong advantage.
 
 </li>
 <li>
 Proven experience managing key accounts, preferably chains or multi-branch merchants.
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 <ul>
 <li>
 Embark on an exciting journey with the Fin-Tech Experts.
 
 </li>
 <li>
 Join a workplace that actively encourages and supports all talents.
 
 </li>
 <li>
 A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.
 
 </li>
 <li>
 Join us in our mission to accelerate financial inclusion and make financial freedom accessible to all.
 
 </li>
 </ul>
</div>

Card Acceptance Relationship Manager

NBK Egypt

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 Build, develop and manage a diversified customer base aiming to offer NBK products and services with key focus on the growth of lending portfolio within approved credit policy framework to achieve business targets and contribute positively in meeting division goals in terms of all planned performance dimensions (business growth, profitability, etc.)
 
 
 
 
 
 
 Key Responsibilities &amp; Accountabilities:
 
 
 
 
 
 <ul>
 <li>
 Drive and deliver exceptional leads generation and sales chances activities to acquire new to the bank customers and promote cross selling to existing relations.
 </li>
 <li>
 Search for new business opportunities to grow bank market share and profitability.
 </li>
 <li>
 Introduce new well reputed borrowing prospects in line with the Bank&rsquo;s development strategy and risk appetite.
 </li>
 <li>
 Identify the financing requirements of the borrower and purpose the appropriate credit structure to cover their needs.
 </li>
 <li>
 Meet individually assigned target in all defined business fields.
 </li>
 <li>
 Ensure credit application for new and existing customers in a comprehensive manner and in line with approved credit policy and operating manuals, procedures and business circulations issued and circulated with full responsibility of completeness, accuracy of gathered information in a timely manner and within required business deadlines
 </li>
 <li>
 Overlooks and coordinates the process of fulfilling customer requests in a timely manner focusing on enhancing customer experience through the development of own internal network of relevant stakeholders (branches network, operations, risk,
 </li>
 <li>
 Build deeper engagement for exiting relationships through regular sites visits, quarterly call reports, and corporate events
 </li>
 <li>
 Receive, handle, and resolve the customer complains in a timely manner to maintain and increase customer satisfaction
 </li>
 <li>
 Ensure smooth and continuous flow of customer information with respect to requests, business updates, key changes, warning signals and other customer relevant information to members within own team (ARM/SCA/CA)
 </li>
 <li>
 Transfer knowledge and provide on job coaching to younger team members
 </li>
 <li>
 Participate effectively in projects and tasks assigned by the Team Leader and Regional head
 </li>
 <li>
 Act as the first line of defense point in relations with customer and ensure Alerting the management on any deterioration / potential deterioration of the credit risk, resulting from late payment, or receiving negative market information, also recommend and implement the corrective action to safeguard the Bank&rsquo;s right and avoid any loss
 </li>
 <li>
 Ensure the credibility of the collected legal documents and capacity of signatory on the borrowing documents
 </li>
 <li>
 Ensure business/activity reports are submitted on due time.
 </li>
 <li>
 Ensure proper business database and follow up lists are properly in place
 </li>
 <li>
 Ensure adhering to all policies and related updates (credit policy, compliance policy, etc.).
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in finance or business administration
 </li>
 <li>
 Minimum 8 years of banking experience in the corporate banking
 </li>
 <li>
 Credit Course is mandatory
 </li>
 <li>
 Comprehensive technical credit skills.
 </li>
 <li>
 Full commercial awareness.
 </li>
 <li>
 Credit related products and services solid knowledge.
 </li>
 <li>
 Full Awareness of credit local regulations &amp; laws.
 </li>
 <li>
 Knowledge of a wide spectrum of business management disciplines
 </li>
 </ul>
 
 
</div>

Senior Relationship Manager

ALEXBANK

<div>
 
 
 Job Duties:-
 
 
 
 Check Credit Proposal Memos &ldquo;CPM&rsquo;s&rdquo; that present the proposed Facility Package and the associated Terms and Conditions.
 
 <ul>
 <li>
 Contact the targeted clients and attend business meetings.
 </li>
 <li>
 Review and concur Marketing Call Memos addressing Division / Department Heads.
 </li>
 <li>
 Collect the necessary documents for brief study.
 </li>
 <li>
 Check the Executive summary to obtain in principle approval.
 </li>
 <li>
 Collect all Legal, Financial and Technical documents sufficient for conducting a proper Due Diligence on the targeted client.
 </li>
 <li>
 Follow up with Credit Analysis &amp; Underwriting Department until complete revision and the issuance of Risk Recommendation.
 </li>
 <li>
 Follow up the implementation of the CPM (Credit Proposal Memos) till the assets are booked including fulfillment of all requested documents.
 </li>
 <li>
 Ensure the marketability of all ALEXBANK&rsquo;s products &amp; services including Loans/Contingent Business as well as Retail Products.
 </li>
 <li>
 Attend calls to the existing clients on quarterly basis.
 </li>
 <li>
 Conduct regular accounts follow up assisted by periodical reports prepared by credit officers, analysts and/or assistants to avoid the manifestation of past dues, excesses and the breach of terms and conditions of approved facilities.
 </li>
 <li>
 Check Credit Proposal Memos and ensuring that they are designed with the appropriate facility package and to ensure all credit risks are addressed in the CPM (Credit Proposal Memos).
 </li>
 <li>
 Check interim reviews regarding contracts financing, special transactions and amendments in facility&rsquo;s original Terms and Conditions.
 </li>
 <li>
 Address any deviation of approved package or any risks emerged before conducting the regular annual review.
 </li>
 <li>
 Ensure that ALEXBANK is well positioned with each client in terms of competitive facility structure and offering all range of services.
 </li>
 <li>
 Ensure that when originally designing the facility package and upon annual reviewal that terms &amp; conditions provided to clients are in compliance with ALEXBANK's credit policy, strategy guidelines as well as CBE regulations.
 </li>
 <li>
 Review reports required by Division / Department Heads.
 </li>
 <li>
 Review Internal Outgoing Memos, Letters addressed to Corporate Clients, Financial and Legal Institutions.
 </li>
 <li>
 Ensure that the Annual Reviews are submitted on time and does not exceed the identified expiry threshold (as per the yearly agreed % ) and to ensure that the proposals are completed
 </li>
 </ul>
 
 
 
 
 
 Qualifications:-
 
 
 <ul>
 <li>
 5-10 Years of Experience
 </li>
 <li>
 Credit Certified.
 </li>
 <li>
 Client's care focused, solution oriented, Excellent communication and negotiation skills, sense of dialogue, ability to relate to people at all levels
 </li>
 <li>
 Excellent knowledge of payments and liquidity management corporate practices
 </li>
 <li>
 Excellent knowledge of the bank's procedures in account management and payment services
 </li>
 <li>
 Excellent knowledge of Projects management
 </li>
 <li>
 Marketing skills
 </li>
 <li>
 Analytical skills, able to offer tailored solutions
 </li>
 </ul>
 
 
</div>

Corporate Senior Relationship Manager / Corporate Relationship Manager

<div>
 
 We&rsquo;re looking for talented professional RM to join our
 
 Affluent &amp; Private Team
 
 
 
 
 
 
 If you have minimum 1 year of experience in the Affluent / Wealth segment and aspire to grow within a strong career path, this opportunity for you!
 
 
 
 
 <ul>
 <li>
 
 
 Job duties
 
 
 </li>
 <li>
 Provide banking services/products in professional manner to Affluent Customers.
 </li>
 <li>
 Manage customers' portfolios to effectively increase the bank's segment profit ability.
 </li>
 <li>
 Ensure constant contract with Affluent Customers through prudent approach aiming at diversifying and expanding existing portfolios.
 </li>
 <li>
 Propose and promote services and products that best fit the needs of targeted customers
 </li>
 <li>
 Ensure to meet target of business sales plan and optimize the benefit of advantages of the area covered by the branch.
 </li>
 <li>
 Ensure constant contact plan with affluent customers through prudent approach of deepening existing portfolios as well as attracting new customers as part of the on- boarding plan.
 </li>
 <li>
 Prepare credit application and required document to be sent to concerned entity for analysis and approval.
 </li>
 <li>
 Conduct site visits to prospect customers to attract new clients.
 </li>
 <li>
 Ensure providing prompt assistance to Affluent &amp; Private Clients.
 </li>
 <li>
 Ensure customers' satisfaction and alignment with concerned functions to solve any complaints.
 </li>
 <li>
 Willing to join opportunities available all over Egypt.
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 
 
 Qualifications &amp; Skills
 
 
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Knowledge of the Banking Services &amp; Knowledge of the Banking Products.
 </li>
 <li>
 Knowledge of Banking Systems, Software, and Tools.
 </li>
 <li>
 2-4 years of experience at the banking sector.
 </li>
 <li>
 Minimum 1 year of mandatory experience in the Affluent segment.
 </li>
 <li>
 Time Management.
 </li>
 <li>
 Problem Solving.
 </li>
 <li>
 Target Orientation.
 </li>
 <li>
 Judgment and Decision Making.
 </li>
 <li>
 Numeracy.
 </li>
 <li>
 Sales Management.
 </li>
 <li>
 Active Learning.
 </li>
 <li>
 Business Communication.
 </li>
 <li>
 Teamwork.
 </li>
 <li>
 Customer Service /Orientation.
 </li>
 </ul>
 
 
</div>

Affluent & Private Clients Relationship Manager

Arab Bank

<div>
 
 
 Duties &amp; Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Provide exceptional quality service to new and existing Premium clients relationships by providing them with the full suite of financial products &amp; services based on their needs.
 </li>
 <li>
 Maximize profitability and create client ownership by providing the highest level of customer service through continuous proactive sales calls &amp; visits to existing and new clients.
 </li>
 <li>
 Develop an action plan to broaden the existing client relationship by to acquiring new client relationships as well as new TMLs.
 </li>
 <li>
 Achieve sales targets in line with best practice standards of services and acting as a &ldquo;Trusted Advisor&rdquo; to the Premium clients.
 </li>
 <li>
 Adhere to Premium service quality standards and comply with Premium policies and guidelines.
 </li>
 <li>
 Update all clients&rsquo; files and ensure that all documents related to client are available in order to comply to KYC and AML Regulations.
 </li>
 <li>
 Identify and acquire new Premium clients to achieve &ldquo;New To Bank&rdquo; targets as well as cross sell targets.
 </li>
 <li>
 Review existing client relationships to ensure a greater share of wallet and higher cross sell ratios.
 </li>
 <li>
 Monitor own portfolio (portfolio management) by tracking the progress of Customer base, Asset Portfolio, Deposit Portfolio &amp; Penetration Ratios of products and service.
 </li>
 <li>
 Pay attention to client feedback for any suggestions/concerns to propose innovative ideas for new products and services, and escalate to the Premium Program Manager when necessary.
 </li>
 <li>
 Participate in Premium program sponsorship, events &amp; initiatives that contribute in promoting the program image.
 </li>
 <li>
 Retain Client ownership (strong knowledge of client account, transactions and all issues related to client)
 </li>
 </ul>
 
 
 
 
 
 Job Requirements:
 
 
 
 
 
 <ul>
 <li>
 Bachelor degree in Business Administration / Finance or Economics
 </li>
 <li>
 min. 2-5 years in banking relationship management and sales of retail products.
 </li>
 <li>
 Fluency in English is a must.
 </li>
 <li>
 Excellent Communication and Time Mgt. Skills.
 </li>
 <li>
 Very good Networking and selling skills.
 </li>
 </ul>
 
 
</div>

Premium Relationship Officer

Abu Dhabi Islamic Bank - Egypt

<div>
 
 
 JOB PURPOSE:
 
 
 
 To manage a portfolio in Commercial Banking Unit, marketing &amp; soliciting new relationships in-order to achieve predetermined objectives, with coverage of Cairo and other governorates in Egypt (excluding Alex and Delta)
 
 
 
 KEY ACCOUNTABILITIES:
 
 
 
 
 Functional:
 
 
 <ol>
 <li>
 Screens Proposed Customers against Target Market Plan and Risk Acceptance Criteria, to initially identify ADIB EGYPT credit risk appetite for obligors and setting the facility structure, subject to Business and Risk Management approvals and the Wholesale Bank Policy.
 </li>
 <li>
 Furnishes / updates the Business Analyst with client information, financial statements, and relevant data, for the different types of CA reviews (Annual, Initial, Interim etc.).
 </li>
 <li>
 Reviews/Approves extensions of credit (for Credit Officers) and ensure that the data within these extensions of credit are accurate and that they are designed with the appropriate requested facility package and all credit risks are properly addressed.
 </li>
 <li>
 Ensures that the extensions of credit are consistent with the relationship profile and endorsing the risk/reward balance.
 </li>
 <li>
 Ensures appropriate obligor / facility risk ratings in line with the risk ratings Policy of the bank.
 </li>
 <li>
 Conducts regular accounts follow up assisted by periodical reports to avoid the manifestation of past dues, excess and the breach of terms and conditions of the approved facilities.
 </li>
 <li>
 Monitors changes in the risk position of the clients using renewal and monitoring tools, and are promptly communicated to Business and Risk managers.
 </li>
 <li>
 Maintains regular contacts with customers to sort any internal/ departmental issues with immediate action, supporting CSU Service Unit to serve customers in the best way, as per approved SLA.
 </li>
 <li>
 Conducts periodic client calls / site visits and document client calls with the frequency indicated in the Credit Analysis section.
 </li>
 <li>
 Maintains customer loyalty and promote brand identity by providing excellent customer service via regular updates and reviews on bank&rsquo;s range of financial products as well as customers&rsquo; financial needs.
 </li>
 <li>
 Provides quality service to clients and closely follow up and ensure the processing of all requests (new facilities, increase of existing facilities, amendments, waivers, operations requests etc) up to their satisfaction duly within SLAs without deviation.
 </li>
 <li>
 Conducts marketing calls to screen the market And approaching potential relationships.
 </li>
 <li>
 Identifies expansion opportunities with existing clientele base to achieve portfolio growth.
 </li>
 <li>
 Monitors practices of competition and report findings to Unit &amp; Department Heads.
 </li>
 <li>
 Provide product specialists with qualified referrals for cross-sell. Responsible for overall parent relationship management and providing a wide range of treasury, cash management, trade and corporate finance products and solutions.
 </li>
 <li>
 Monitors Past Dues Report, and take any required action, after consulting with Unit Head and/or Wholesale Bank Head.
 </li>
 <li>
 Ensures that extensions of credit follow regulatory limits and the Central Bank of Egypt regulations and guidelines.
 </li>
 <li>
 Initiates &ldquo;credit checking&rdquo; and &ldquo;Central de Risqu&eacute; &ndash; CBE&rdquo; requests, and ensure their completeness by the time of the credit approval.
 </li>
 <li>
 Provides recommendations to improve the current procedures and processes to ensure that work is carried out in an efficient manner.
 </li>
 <li>
 And any other assigned tasks.
 </li>
 </ol>
 
 
 QUALIFICATIONS:
 
 
 
 
 
 Academic and professional qualifications
 
 
 
 <ul>
 <li>
 University/College Degree
 </li>
 <li>
 MBA is an advantage
 </li>
 <li>
 Core Credit Course
 </li>
 </ul>
 
 
 
 Experience and other requirements
 
 
 
 <ul>
 <li>
 
 Basic Qualifications:
 
 </li>
 <li>
 Islamic Banking Knowledge
 </li>
 <li>
 Sound understanding of corporate, treasury, cash and trade, corporate lending products and other products offered
 </li>
 <li>
 Strong credit appraisal and marketing skills, with the ability to interpret complex financial information.
 </li>
 <li>
 High quality experience in a credit management position
 </li>
 <li>
 Proven track record of meeting/exceeding revenue target
 </li>
 <li>
 Excellent interpersonal skills, including listening skills/temperament
 </li>
 <li>
 Excellent communication (written and verbal) and negotiation skills
 </li>
 <li>
 Able to build and sustain good personal contacts with client executives at varying levels of seniority, balancing client needs and ADIB objectives/priorities
 </li>
 <li>
 Creativity - an enquiring mind willing to develop a detailed understanding of client issues/needs and develop ideas/solutions in response Strong work ethic; high energy levels; results oriented - a self-starter prepared to take the initiative to start topics and/or follow issues through, whilst exercising judgment as to when to seek assistance
 </li>
 <li>
 Networking - Maintaining close contact with coverage, product and risk specialists within ADIB EGYPT.
 </li>
 <li>
 Natural Team Player - Having an adaptable/flexible approach; willing to work in a co-operative manner to fulfil client and internal requirements.
 </li>
 <li>
 
 Years of experience:
 
 </li>
 <li>
 ARM: 2-3 years
 </li>
 <li>
 RM: Min 5 years + Credit Course
 </li>
 <li>
 SRM: Min 10 years + Credit Course
 </li>
 </ul>
 
 
</div>

Corporate Banking ARM/RM/SRM (Cairo & Alex)

SWATX

<div>
 SWATX is looking for a dynamic and results-driven Sales Account Manager to join our team. In this role, you will be responsible for generating new Technology outsourcing relationships with new &amp; existing key clients, driving sales growth, and ensuring customer satisfaction. Your primary objective will be to understand clients' needs and provide tailored solutions that align with their business objectives while promoting SWATX's offerings.
 
 
 As a Sales Account Manager, you will be the main point of contact for assigned accounts, working to maximize sales opportunities while maintaining strong partnerships with existing clients.
 
 
 
 Requirements
 
 
 
 Business Growth &amp; Strategy
 
 
 <ul>
 <li>
 Develop and execute business development strategies to grow managed services, and outsourcing revenue
 </li>
 <li>
 Identify new markets, industries, and partnership opportunities aligned with company offerings
 </li>
 <li>
 Build and maintain a strong sales pipeline through lead generation, networking, and strategic outreach
 
 
 </li>
 </ul>
 Client Acquisition &amp; Relationship Management
 
 
 <ul>
 <li>
 Engage with C-level executives, IT leaders, and procurement stakeholders to understand business and technical needs
 </li>
 <li>
 Lead end-to-end sales cycles, including discovery, solution positioning, proposal development, negotiation, and contract closure
 </li>
 <li>
 Establish long-term client relationships and identify upselling and cross-selling opportunities
 
 
 </li>
 </ul>
 Solution &amp; Proposal Development
 
 
 <ul>
 <li>
 Collaborate with internal teams to design tailored managed services and IT outsourcing services
 </li>
 <li>
 Prepare and present proposals, RFP/RFI responses, and commercial offers
 </li>
 <li>
 Ensure solutions align with client objectives, budgets, and timelines
 
 
 </li>
 </ul>
 Market &amp; Competitive Analysis
 
 
 <ul>
 <li>
 Monitor technology trends, outsourcing models, and competitor offerings
 </li>
 <li>
 Provide insights on pricing, delivery models (onshore, nearshore, offshore), and emerging technologies
 </li>
 <li>
 Contribute to go-to-market strategies and service portfolio enhancements
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Information Technology, Engineering, or a related field
 </li>
 <li>
 5+ years of experience in business development or sales within IT services, and or IT outsourcing
 </li>
 <li>
 Proven track record of closing high-value deals and meeting or exceeding revenue targets
 </li>
 <li>
 Strong understanding of:
 </li>
 <li>
 IT outsourcing and managed services models
 </li>
 <li>
 Cloud, digital transformation, and enterprise IT solutions
 </li>
 </ul>
</div>

Sales Account Manager

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