sales manager

customer success manager

account manager

commercial manager

key account manager

relationship manager

Fitch Ratings

<div>
 Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years&rsquo; experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company.
 
 
 Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.
 
 
 Fitch Learning is currently seeking a Client Relationship Manager based out of our Riyadh office.
 
 
 
 How You&rsquo;ll Make An Impact
 
 
 
 <ul>
 <li>
 Own and grow a defined portfolio of strategic B2B client accounts across the Middle East, driving renewals, cross-sell and new logo acquisition to achieve/exceed revenue targets.
 </li>
 <li>
 Lead consultative engagements to understand client learning needs and translate them into tailored solutions, collaborating with trainer faculty and product specialists.
 </li>
 <li>
 Position Fitch Learning and the wider Fitch Group as thought leaders in financial markets and learning, delivering persuasive pitches and best-in-class proposals.
 </li>
 <li>
 Maintain accurate pipeline management, forecasting and account activity using Salesforce; produce regular revenue forecasts built from your pipeline.
 </li>
 <li>
 Partner with operations to hand over won programs for delivery while retaining commercial oversight and the senior client relationship.
 
 
 </li>
 </ul>
 
 You May Be a Good Fit If
 
 
 
 <ul>
 <li>
 5+ years of B2B sales and client relationship management experience, ideally within financial services education or related training solutions.
 </li>
 <li>
 Proven track record of meeting or exceeding revenue targets, managing enterprise accounts, and converting complex multi-stakeholder opportunities.
 </li>
 <li>
 Proficiency with CRM tools (e.g., Salesforce) and data-driven pipeline/forecast management.
 
 
 </li>
 </ul>
 
 What Would Make You Stand Out
 
 
 
 <ul>
 <li>
 Experience selling into KSA financial institutions, government entities or large corporates, with Arabic and English fluency.
 </li>
 <li>
 Background designing learning programs in credit, markets, risk or broader financial services topics.
 </li>
 <li>
 Strong consultative selling, proposal development and C-level engagement skills.
 </li>
 <li>
 Familiarity with GCC tender/RFP processes and collaboration across global, cross-functional teams.
 
 
 </li>
 </ul>
 
 Why Choose Fitch
 
 
 
 <ul>
 <li>
 Hybrid Work Environment: 3 days a week in office required based on your line of business and location
 </li>
 <li>
 A Culture of Learning &amp; Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity
 </li>
 <li>
 Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals
 </li>
 <li>
 Promoting Health &amp; Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing
 </li>
 <li>
 Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively
 </li>
 <li>
 Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe
 </li>
 <li>
 Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community
 
 
 </li>
 </ul>
 At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.
 
 
 Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.
 
 
 
 For More Information, Please Visit Our Websites
 
 
 
 www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com
 
 
</div>

Fitch Learning | Client Relationship Manager - Riyadh

Amazon.com

<div><h2 class="jobSectionHeader">DESCRIPTION</h2>
Would you like to be part of a team focused on driving innovation in the transportation industry while working to empower entrepreneurs and contribute to Amazon&rsquo;s sustainability goals? 
 
Equal parts advisor and operating partner, Amazon&rsquo;s team of Delivery Partner Managers assists and guides our Amazon DSPs (Delivery Service Partner) business owners as they build and grow successful middle-mile businesses during a transformational time. 
 
Account Manager (Delivery Partner Manager) manage the DSP relationship across the entire lifecycle of the business. As trusted advisors, Delivery Partner Manager, work alongside DSPs to help solve their biggest challenges at a programmatic level, influence their business planning and strategy, and look around corners to identify obstacles and recommend solutions, ensuring DSP owners make effective business decisions and are set up for success. 
 
Key job responsibilities 
As a Delivery Partner Manager, you will partner with 25-30 DSP owners across the Kingdom of Saudi Arabia including entrepreneurs with no background in the logistics industry, or seasoned logistics carrier (Depending on business program) 
 
Work closely with a portfolio of owners at different stages as they set strategy, help drive accountability and engagement, and motivate and track key performance metrics. 
 
Collaborate with an integrated internal team of Program Managers and Compliance and Finance personnel to ensure owners launch and scale their business in compliance with program requirements. 
 
Support owners by removing obstacles and improving financial, operational, and safety practices at the network level. 
 
As Lead, Delivery Partner Manager will do this by analyzing problems, discovering insights, delivering recommendations, and driving change both internally and externally. 
 
They will collaborate frequently with a wide array of integrated internal stakeholders such as Partner Relations (PAR), Value Added Service (VAS), Legal, fleet and network health to name a few. The Delivery Partner Managers support owners by removing obstacles and improving financial, operational, and safety practices at the network level. They facilitate and execute Monitoring and Enforcement Policies (MEP) and build two-way feedback channels with OTR teams, DSPs and WW/EU Product and strategy. 
 
The Delivery Partner Manager will be required to work flexibly and will be required to travel between multiple sites to engage with business owners weekly to carry out their role effectively. 
 
A day in the life 
Safety: Partnering with OTR Safety and OTR Regional Managers to ensure business safety compliance. 
 
Performance: Guiding owners as they scale their business and manage operational issues, ensuring they have resources in place to effectively ramp-up operations and prepare for peak period. 
 
Performance: Supporting owners as they onboard to the program and prepare to launch (this will be on the basis of a net new launch only) 
 
Performance: Coach and ensure effective upskilling and utilisation of AMZL tools. 
 
Performance: Deep dive to identify customer metric improvement opportunities. 
 
Performance: Champion the consistent application of Last Mile processes within Delivery Stations &ndash; challenge UTR processes that impact OTR. 
 
Performance: Coaching business owners to run compliant, safe and high performing companies (SLS metric deep dive) 
 
Experience: Identifying workflow inefficiencies and working to formulate and implement operational improvements at the network level and to improve the individual DSP owner experience. 
 
Experience: Developing the relationship between Amazon and our DSP partners (DSP sentiment improvements) 
 
Experience: Communication alignment to DSP business owners following close collaboration with OTR partners. 
 
Be the voice of the DSP within and represent them within the AMZL business. 
 
Experience: Improve driver standards to protect brand image. 
 
Capacity Management: Work with the DSP&rsquo;s to deliver effective ramp plans and pipeline goals ensuring driver supply is achieved to meet peak volume demands.<h2 class="jobSectionHeader">
BASIC QUALIFICATIONS</h2><ul><li>Bachelor's degree</li><li>Experience analyzing data and best practices to assess performance drivers</li><li>5+ years of Supply Chain, Product Management, Program Management experience</li></ul><h2 class="jobSectionHeader">
PREFERRED QUALIFICATIONS</h2><ul><li>3+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience</li><li>Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights</li><li>MBA</li></ul> 
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Delivery Partner Manager, KSA, Quick Commerce

Amazon

<div>
 
 Description
 
 
 
 The Vendor Manager &ndash; Workforce Staffing will be responsible for managing the end-to-end relationship with third-party staffing vendors, ensuring reliable delivery of contingent and outsourced workforce needs. This role requires strong vendor management, compliance oversight, and operational excellence to secure the right talent at the right time while maintaining cost efficiency and adherence to company standards.
 
 
 As part of our commitment to complying with national labor laws and applicable legislations in Saudi Arabia, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.
 
 
 Key job responsibilities
 
 
 Vendor Relationship Management
 
 
 Develop and manage strategic partnerships with workforce staffing vendors.
 
 
 Act as the vendor relationship owner for staffing vendors, ensuring alignment with business requirements and service-level agreements (SLAs).
 
 
 Conduct regular business reviews with vendors to evaluate performance, resolve issues, and drive continuous improvement.
 
 
 Operational Management
 
 
 Oversee the staffing plans with Workforce Ops team and fulfillment process with vendors, ensuring timely supply of workforce resources.
 
 
 Collaborate with internal stakeholders (WFS, PxT, Operations, Procurement, Compliance) to ensure vendors meet agreed KPIs related to quality of hire, fill rates, cost efficiency, Amazon SCS compliance, and attrition goals.
 
 
 Governance &amp; Compliance
 
 
 Ensure all vendors comply with local labor laws, ethical recruitment standards, and company policies.
 
 
 Monitor vendor adherence to contracts, service standards, and health &amp; safety requirements.
 
 
 Drive initiatives on ethical recruitment, fair treatment of workers, and compliance with international best practices (e.g., no recruitment fees, fair wages).
 
 
 Performance &amp; Data Analytics
 
 
 Track, analyze, and report vendor performance metrics to leadership.
 
 
 Identify trends, risks, and opportunities for optimization across the vendor ecosystem.
 
 
 Use data-driven insights to improve hiring efficiency and vendor performance.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 3+ years of employee and performance management experience
 </li>
 <li>
 3+ years of supply chain experience
 </li>
 <li>
 Bachelor's degree, or 2+ years of Amazon (blue badge/FTE) experience
 </li>
 <li>
 Experience with supplier or vendor relationship management
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience in procurement
 </li>
 <li>
 Experience understanding process flow and suggest improvements to deliver cost savings, inventory reduction, or other benefits to the site
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Afaq - Warehouse Branch
 
 
 Job ID: A3077802
</div>

Procurement Vendor Manager (Saudi National), GPO

Imploy

<div>
 
 We are a trusted recruitment partner dedicated to connecting experienced professionals with forward-thinking organizations. On behalf of a
 
 growing software company based in Riyadh
 
 , we are seeking a strategic and detail-oriented
 
 Vendor Manager
 
 to manage vendor relationships, optimize procurement processes, and ensure high-quality service delivery. This is a
 
 full-time hybrid role based in Riyadh, Saudi Arabia
 
 .
 
 
 
 About the Role
 
 
 
 As a Vendor Manager, you will be responsible for building and maintaining strong relationships with technology vendors, service providers, and partners. You will play a key role in contract management, performance monitoring, and cost optimization while ensuring vendors align with the company&rsquo;s operational, technical, and compliance standards. This role is ideal for professionals with strong negotiation skills and experience working in software or technology-driven environments.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Manage end-to-end vendor relationships, including onboarding, performance evaluation, and renewal processes.
 </li>
 <li>
 Negotiate contracts, service-level agreements (SLAs), and pricing to ensure value and quality.
 </li>
 <li>
 Monitor vendor performance against agreed KPIs and address issues proactively.
 </li>
 <li>
 Collaborate with internal teams (engineering, IT, finance, and legal) to align vendor services with business needs.
 </li>
 <li>
 Ensure compliance with company policies, data security standards, and regulatory requirements.
 </li>
 <li>
 Identify opportunities for cost optimization and process improvement within vendor operations.
 </li>
 <li>
 Maintain accurate vendor documentation, contracts, and reporting.
 </li>
 <li>
 Support sourcing activities and vendor selection for new technologies or services.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Business Administration, Supply Chain Management, Information Systems, or a related field
 
 .
 </li>
 <li>
 
 4&ndash;7 years of experience
 
 in vendor management, procurement, or supplier relationship management.
 </li>
 <li>
 Experience working with
 
 software, IT, or technology vendors
 
 is highly preferred.
 </li>
 <li>
 Strong negotiation, contract management, and stakeholder communication skills.
 </li>
 <li>
 Familiarity with SLAs, KPIs, and vendor performance management frameworks.
 </li>
 <li>
 Proficiency in
 
 ERP or vendor management systems
 
 and Microsoft Office.
 </li>
 <li>
 Ability to work effectively in a hybrid environment.
 </li>
 <li>
 Fluency in
 
 English
 
 is required;
 
 Arabic
 
 is a plus.
 </li>
 </ul>
 
 
 What&rsquo;s Offered
 
 
 <ul>
 <li>
 Full-time
 
 hybrid role
 
 based in
 
 Riyadh, Saudi Arabia
 
 .
 </li>
 <li>
 Opportunity to work with a dynamic and innovative software company.
 </li>
 <li>
 Competitive salary and benefits package.
 </li>
 <li>
 Collaborative, professional work environment.
 </li>
 <li>
 Opportunities for career growth and long-term development.
 </li>
 </ul>
 
 
 Apply Now
 
 
 
 If you are a results-driven Vendor Manager with a passion for building strong partnerships and driving operational excellence, we invite you to apply and join a technology company focused on innovation and sustainable growth.
 
</div>

Vendor Manager

Almajdouie

Hotel Operations Manager Jobs in Al Olaya Summary: We are looking for a talented Female Sales Manager in Riyadh to drive sales strategies and manage client relationships. This role requires experience in the fitness equipment or health and wellness industry, where the candidate will lead sales initiatives and explore new business opportunities. Strong leadership, communication, and analytical skills are essential for success in this position.Summary: Drive sales and enhance customer experience as a Brand Sales Manager in Riyadh, Saudi Arabia. The ideal candidate excels in vendor relationship management, customer engagement, and inventory optimization. You will lead a cross-functional sales team, ensuring product solutions align with corporate goals and drive business growth. Strong problem-solving skills and strategic thinking are essential for success in this role.

Hotel Operations Manager Jobs in Al Olaya

Description This position is at a placement / broking level. Works alongside the client relationship and business development team in the placement of Health and Benefits insurance programs. Takes ownership of the renewal cycle for all placement activities pertaining to their assigned accounts ensuring the timely production of quotations coverage specifications prepares submissions presents submissions and negotiates with insurers to secure the best possible terms and coverage that meets the clients needs. Advises Account Managers and business development teams on which carrier to select and prepares and presents client proposals. Binds cover and quotes. Prepares periodic performance reports based on the analysis of client claims data and advises Account Managers on problematic areas of policy performance and cost saving opportunities within the overall goal of improving the health of the clients policy and the attractiveness of the clients risk to insurers. The Role <ul> <li>Provides coverage and program design advice and expertise to client relationship managers and business development team.</li> <li>Attends client meetings with the client relationship manager and or business development team on all renewals.</li> <li>Communication with client relationship and business development team regarding program program improvements overall insurance policy performance and highlighting problematic areas costsaving opportunities benchmarking of clients benefits and options on coverage changes.</li> <li>Analyses claims data and creates claims utilization reports</li> <li>Identify appropriate markets and work within Head of Placements placement strategy.</li> <li>Negotiates with carriers on prices and coverages.</li> <li>Works towards a multiyear plan of improving the health of clients insurance policies and making their risks more attractive to the market</li> <li>Provides updates on market regulatory changes and coverage enhancements (CHI)</li> <li>Assists as technical resource for less experienced placement team members.</li> <li>Complies with WTW guidelines and procedures; adherence to the Excellence Framework.</li> <li>Manage KPIs and SLAs</li> <li>Works with Placement Leader on carrier management framework and owns several key carrier relationships.</li> <li>Works with the placement leader to support the placement managers</li> </ul> Relationship Management <ul> <li>Liaise with clients in coordination with Client Account Managers and build strong relationships.</li> <li>Build and maintain strong relationships with insurers on multiple levels and channels.</li> <li>Understand clients business and risk appetite and look for solutions to deliver those needs through the provision of ongoing servicing.</li> <li>Draw on expertise from within H&B team as and when required.</li> <li>Maintain consistent / high quality touch points by phone and facetoface with clients in coordination with Client Account Managers.</li> <li>Participate in stewardship meetings (Renewals). </li><li>Support Client Management team in identifying and closing rounding opportunities.</li> <li>Work to annualised service plans that define engagement and timing of engagement with the client.</li> <li>Proactively work with operations and IT to ensure smooth delivery of daytoday servicing</li> </ul> Duties <ul> <li>Works with internal and external sources to identify opportunities to work collaboratively</li> <li>Supports the development of further business opportunities through service opportunitiesIncreases the standing of Willis Towers Watson as a service organisation in the eyes of internal and external clients.</li> </ul> Qualifications The Requirements <ul> <li>University Diploma or Bachelors Degree level education</li> <li>Working towards CII qualifications.</li> <li>IFCE certified.</li> <li>Relevant Health & Benefits experience and expertise.</li> <li>Proven track record of delivering high levels of client service.</li> <li>Skilled at building effective relationships at all levels with clients prospects and insurers.</li> <li>Fluent in English and Arabic verbal and written</li> <li>IT : Median knowledge of standard Microsoft packages is essential.</li> <li>Strong communication negotiation and influencing skills.</li> <li>Ability to represent WTW with integrity and credibility</li> <li>Experienced knowledge of insurance markets to deal effectively with client and WTW needs.</li> </ul> We are committed to equal employment opportunity and provide application interview and workplace adjustments and accommodations to all applicants. Required Experience: Manager Key Skills <ul> <li>Environmental Safety</li> <li>Fire Safety</li> <li>Benefits & Compensation</li> <li>Inspection</li> <li>Ims</li> </ul> Employment Type: Full-Time Experience: years Vacancy: 1

HB Senior Placement Manager

Qiddiya Investment Company

<div>Qiddiya Investment Company is looking for a proactive and innovative Senior Manager - City IT BRM &amp; Business Analysis to lead our efforts in aligning technology with business requirements within our City Development department. This strategic role is responsible for ensuring that IT solutions effectively support the business goals and enhance the operational capabilities of the city planning and development initiatives.
Your primary focus will be on managing relationships between IT and various business units to identify needs, recommend appropriate technological solutions, and oversee the execution of IT projects that drive efficiency and effectiveness. You will establish frameworks for business analysis to facilitate data-driven decision making and support continuous improvement processes.
As a leader, you will mentor a team of IT business analysts and oversee the execution of technology-enabled projects, ensuring they align with both current and future needs of city development and management.<h3 class="jobSectionHeader">
Key Responsibilities</h3><ul>
<li>Act as the liaison between the IT department and business units in the City Development sector, advocating for business needs in the IT strategy.</li>
<li>Identify and analyze business requirements and provide technical recommendations that support operational excellence.</li>
<li>Lead and manage business analysis teams through project lifecycles while ensuring delivery meets timelines and quality standards.</li>
<li>Facilitate workshops with stakeholders to gather inputs, refine business requirements and set project priorities.</li>
<li>Develop and maintain business process documentation, ensuring alignment with technological solutions.</li>
<li>Monitor project performance, deliverables, and milestones while providing regular updates to senior management.</li>
<li>Stay informed of emerging technologies and industry best practices that can enhance city IT operations and contribute to Qiddiya&rsquo;s vision.</li>
</ul>Requirements<ul>
<li>
Bachelor&rsquo;s degree in Information Technology or a related discipline (Master&rsquo;s degree is preferred).</li>
<li>8+ years of relevant experience in business analysis, demand management, business relationship management (BRM), or IT consulting.</li>
<li>Demonstrated success in collaborating with senior executives and cross-disciplinary teams.</li>
<li>Strong analytical, communication, and facilitation abilities.</li>
<li>Capability to work autonomously, think strategically, and offer innovative solutions.</li>
<li>Skilled in the development of Business Requirements Documents (BRD) and business cases.</li>
<li>Familiarity with demand or portfolio management tools (e.g., ServiceNow, Clarity, or similar).</li>
<li>Outstanding facilitation and analytical capabilities.</li>
<li>Certifications such as CBAP, PMI-PBA, or ITIL are preferred.</li>
<li>Excellent skills in communication and stakeholder management.</li></ul></div>

Senior Manager - City IT BRM & Business Analysis (CORS 246)

Explore 845+ Relationship manager in Riyadh this January. Find roles across top companies and apply now to boost your career.