operations manager

reservations agent

production manager

real estate sales manager

assistant restaurant manager Jobs in Dubai

assistant restaurant manager

rental operations manager

Ontime Manpower Supply

Job purpose:To manage and monitor the Operations of AUH Rental, Yard & Disposals Team through implementation of set business practices along with continuous innovative solutions to ensure efficient optimisation of resources of Rental, Yard, and Disposals after an agreed criteria & management of human resources, focusing on exceeding customer satisfaction, growth and profitability with overall objective to exemplify the Hertz vision and brand image. Responsibilities:<ul><li>Supervising/Guidance :</li></ul> 1. Acting as a mentor to the Coordinators and Car Washers to help them understand the importance of delivering a quality customer service experience. 2. Ensure they understand what is expected from them at work to meet the overall department targets.<ul><li>Reporting</li></ul>1. Rental Logistics: - Overall Fleet Status report for the Dubai and Abu Dhabi stock. - CARPRO fleet inventory for fleet availability for AUH business requirements. 2. Yard Operations: - Daily Car Wash Report. - Car Washers Productivity Report. - Fuel Reconciliation Report. 3. Vehicle Disposals: - Remarketing sale exchange report - Daily Inventory Report. - Other Disposals related trackers.<ul><li>Operational Activities</li></ul>1. Rental Logistics: - Strategic fleet planning, forecasting & mobilization for fleet availability supporting daily business requirements. - Provide Proactive Recommendation regarding the Fleet Status to facilitate timely promotions, rate change, off-sell decisions. 2. Yard Operations: - Shift roster is available for adequate staff counts in order to achieve set target daily - Ensure Daily Yard Management through proper Inventory Reconciliation & Physical checks. 3. Vehicle Disposals: - Ensure Available Stock Report is provided to the Ops Manager/Remarketing Manager in line with SOP to finalize list of cars for Weekly Sale/Deals/Total Loss. - Plan proper Logistical support to ensure relevant cars are moved for Weekly Sale List that is agreed by the Fleet Ops GM. - Ensure all Reports and trackers are maintained on a real time basis.<ul><li>Performance Management</li></ul>1. Ensure Monthly/Quarterly/Mid-Year/Annual reviews are conducted as per schedule with proper feedback and action plan to address any gaps. 2. Establish & follow up on Personal/Individual Development Plans for the year.<ul><li>Indirect Manpower Cost Control & Management</li></ul>1. Strategic resource planning to meet the requirement of various Departmental Requirement, without or minimal OT required. 2. Monthly time sheet and OT validation prior approval of OT monthly pay out. 3. Proactive coordination for recruitment of any vacancies to minimize the down time and manpower availability.<ul><li>Customer complaints and resolution (External and Internal)</li></ul>1. Ensure all policies and procedures relating to Customer Query Handling, Complaints resolution are strictly adhered to, to ensure Customer Satisfaction. 2. Where required Customer challenges are escalated to the manager as per process agreed. 3. Corrective actions to be taken to avoid similar complaints /feedbacks either by associate feedback or change of procedure. 4. Ensuring that complaints/queries from Direct Reports are dealt in line with HR policies, and situations requiring HRBP intervention are highlighted and followed up in a timely manner.

Fleet Operations Supervisor

Royal Smart Properties

Royal Smart Limousine (RSL), a premier provider of luxury transportation and mobility solutions in Dubai, is seeking an experienced and results-driven Rent a Car Manager to lead and oversee our growing car rental division. This role is pivotal in driving operational excellence, ensuring fleet optimization, and delivering an exceptional client experience in line with RSL&rsquo;s premium standards.Key ResponsibilitiesLeadership &amp; Strategy<ul><li>Lead and manage the Rent a Car division, ensuring smooth day-to-day operations and alignment with company goals.</li><li>Develop and implement strategies to maximize fleet utilization, revenue growth, and market share.</li><li>Set and monitor performance KPIs for the rental team, ensuring accountability and continuous improvement.</li></ul>Customer Experience<ul><li>Oversee all customer interactions, ensuring a seamless, professional, and luxury-standard service.</li><li>Resolve escalated customer issues and disputes with efficiency and diplomacy.</li><li>Implement customer retention and loyalty initiatives to strengthen RSL&rsquo;s client base.</li></ul>Fleet &amp; Operations Management<ul><li>Manage fleet availability, allocation, and maintenance schedules to ensure vehicles meet safety and quality standards.</li><li>Oversee procurement and replacement planning for fleet expansion and upgrades.</li><li>Ensure full compliance with UAE transport laws, RTA regulations, and internal company policies.</li></ul>Sales &amp; Business Development<ul><li>Drive rental revenue through strategic pricing, promotions, and partnerships.</li><li>Identify and secure new corporate accounts and business opportunities.</li><li>Collaborate with marketing to design campaigns that boost visibility and utilization.</li></ul>Financial &amp; Administrative Control<ul><li>Prepare and manage departmental budgets, forecasts, and profitability reports.</li><li>Monitor rental agreements, invoicing, and payments to ensure accuracy and efficiency.</li><li>Maintain up-to-date documentation and reporting for compliance and management review.</li></ul>Team Development<ul><li>Recruit, train, and mentor Rent a Car staff to deliver high performance.</li><li>Foster a collaborative and customer-centric culture within the department.</li><li>Conduct regular reviews to identify training and development needs.</li></ul>Qualifications &amp; Skills<ul><li>Minimum 5&ndash;7 years of proven experience in car rental management, preferably within the UAE market.</li><li>Strong background in fleet management, rental operations, and revenue optimization.</li><li>Demonstrated leadership ability with experience managing cross-functional teams.</li><li>Excellent communication, negotiation, and customer service skills.</li><li>Proficiency in car rental management software, ERP systems, and MS Office Suite.</li><li>Ability to work under pressure, multitask, and deliver results in a fast-paced environment.</li><li>Valid UAE driving license required.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED7,500.00 per month

Rent a Car Manager

Legend Holding Group

<div>
 
 
 About us:
 
 
 
 Legend Holding Group is a diversified enterprise headquartered in Dubai, operating across the Middle east and African region. With a strong focus on sustainability and innovation, the group manages a growing portfolio of companies in automotive, trading, energy, Travel and Tourism and mobility services.
 
 
 
 
 
 Rooted in Loyalty, Excellence, and Progress, we lead with innovation and technology to seamlessly connect the physical and digital worlds.
 
 
 Our goal is to become a leader in intelligent, data-driven solutions because Together We Grow.
 
 
 
 
 
 
 Job Overview:
 
 
 
 Responsible for the overall management of a customer's car rental journey with Legend World Rent a Car.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Monitor on-time response to aggregators for confirmed leads (as per SLA).
 </li>
 <li>
 Monitor on-time creation of "customer reservation" including current and future reservations.
 </li>
 <li>
 Ensure accurate customer document verification &amp; qualifying before proceeding for confirmation on aggregator&rsquo;s panel.
 </li>
 <li>
 Monitor RTA's Transport Activity Rental System (TARS) upload within 2.5 hours from agreement opening &amp; closing time, on "TARS POSTING" (SPEED).
 </li>
 <li>
 Monitor on-time aggregator portal update for rental start &amp; close, replacements, service requests etc., as per the agreed SLA.
 </li>
 <li>
 Monitor Rental Agent&rsquo;s timely follow-up on extensions or closure confirmation. This also includes timely rental agreement closure as per the agreed SLA.
 </li>
 <li>
 Monitor &amp; ensure daily/weekly/monthly invoice completion and upload, at the time of opening and extension of agreements as per the agreed terms with aggregators.
 </li>
 <li>
 Monitor on-time upload of customer docs. on SHARED FOLDER. This also includes "aggregator panel rental period ending" documents, for all aggregators.
 </li>
 <li>
 Monitor &amp; review of the rental agreement at the time of closing to ensure there is no over charge to the customer (late collection and wrong rental fuel/millage).
 </li>
 <li>
 Monitor all the &ldquo;requests&rdquo; coming from Aggregators, ensuring an on-time fulfilment (the &ldquo;requests" from Aggregators may pertain to activities such as but not limited to vehicle &ldquo;delivery&rdquo;, &ldquo;collections&rdquo;, &ldquo;replacements" etc.).
 </li>
 <li>
 Monitor timely preparation of credit notes and submit as per the process.
 </li>
 <li>
 Meeting all the aggregators (twice monthly) to review the operations. This also includes preparing a detailed minute of meeting.
 </li>
 <li>
 Ensure immediate actions on force collections, with timely addressal to PRO and legal team (within 48 hours).
 </li>
 <li>
 Addressing Aggregators and customer queries, on-time.
 </li>
 </ul>
 
 
 
 
 
 Who Fits the Legend&rsquo;s Seat
 
 
 <ul>
 <li>
 A bachelor's degree in any discipline is preferred.
 </li>
 <li>
 A minimum of 4 to 5 years of experience within the car rental/automotive industry, including at least 2 years in a supervisory or team leadership capacity.
 </li>
 <li>
 Demonstrated ability to lead and motivate small to mid-sized teams while supporting business growth objectives.
 </li>
 <li>
 Comprehensive knowledge of rental operations, encompassing fleet coordination, customer engagement, and rental process oversight.
 </li>
 <li>
 Strong organizational aptitude, with proven capability in managing daily workflows and team responsibilities.
 </li>
 <li>
 Excellent communication and interpersonal skills, with a commitment to delivering high levels of customer service.
 </li>
 <li>
 Ability to assess and enhance operational performance through practical recommendations and solutions.
 </li>
 <li>
 Foundational understanding of financial reporting and cost control principles.
 </li>
 <li>
 Proficient in the use of CRM platforms and car rental management software.
 </li>
 <li>
 Solid command of Microsoft Office tools, including Excel, Word and Outlook.
 </li>
 </ul>
</div>

Operations Team Leader

wolfis

Customer Experience &amp; Sales Delivery Greet and engage customers, identifying their needs and recommending products that best suit their cycling goals. Deliver tailored advice and expert guidance across bikes, apparel, and accessories. Drive personal and store sales targets through consultative selling, upselling, and cross-selling. Support customers through the full sales process including fittings, bike handovers, and add-ons. Build long-term relationships through trust, follow-up, and exceptional service.Rental Operations Manage the full rental process, including check-in/out, payment handling, and documentation. Ensure rental bikes and equipment are maintained in excellent condition through regular inspection and servicing. Collaborate with the workshop team to coordinate maintenance and repairs. Maintain accurate rental records, schedules, and reports to ensure fleet readiness and availability. Educate customers on proper bike usage and safe cycling practices.Product &amp; Technical Knowledge Maintain a deep understanding of Wolfi s product range across bikes, components, gear, and technology. Stay current on product launches, cycling innovations, and market trends. Confidently respond to technical inquiries and recommend appropriate solutions or alternatives. Provide feedback to the purchasing team regarding bestsellers, customer preferences, and potential new lines.Visual Merchandising &amp; Stock Management Ensure merchandise and rental displays are visually appealing and aligned with brand standards. Support restocking, tagging, and layout execution. Monitor inventory levels for rental accessories and consumables, flagging supply needs proactively. Assist with regular stock counts and reporting.Team &amp; Culture Contribution Contribute to a positive team environment, sharing product knowledge and supporting peers. Participate in product and service training, team rides, and in-store activations. Uphold Wolfi s brand values in every customer and team interaction.

Sales & Rental Specialist

Lead and manage day-to-day operations of the rentals facility, ensuring efficient service delivery and outstanding customer experience.
 Supervise the rentals team, providing guidance, scheduling, and performance feedback.
 Manage and maintain the rental bike fleet, ensuring all equipment is serviced, safe, and presented to Wolfi s standards.
 Oversee customer interactions, bookings, payments, and returns through effective use of systems and processes.
 Drive rental and retail sales targets through proactive customer engagement, upselling, and cross-selling opportunities.
 Coordinate logistics for events, group rentals, and partnerships, ensuring smooth execution and timely delivery.
 Monitor and manage inventory levels for bikes, accessories, and spare parts, coordinating with the workshop and stock teams.
 Ensure all operations comply with safety regulations, insurance policies, and brand SOPs.
 Track key performance metrics including revenue, utilization rates, and customer satisfaction scores.
 Support promotional campaigns and partnerships that enhance the visibility and profitability of the rentals business.
 Identify and implement process improvements to enhance efficiency and profitability.

Rentals Branch in Charge

Exotix Drive Car Rental

Exotix Luxury Car Rental is Dubai&rsquo;s leading Car rental companies. Our fleet combines the world&rsquo;s most powerful engines and iconic designs. We are expanding our operations and seeking a dynamic, experienced, and results-oriented Car Rental Manager to lead our company and drive operational efficiency, profitability, and service excellence.Position OverviewThe Car Rental Manager will be responsible for the overall management and strategic direction of the Rent a Car division. This includes overseeing daily operations, optimizing fleet performance, managing client relations, and driving business growth through strategic partnerships and revenue initiatives.The ideal candidate is a proven leader with deep knowledge of the UAE car rental market, strong commercial acumen, and the ability to manage a high-performing team in a fast-paced environment.Key Responsibilities1. Leadership &amp; Strategic Management<ul><li>Oversee all Rent a Car operations, ensuring alignment with Exotix business objectives and brand standards.</li><li>Develop and implement growth strategies to maximize fleet utilization, profitability, and market share.</li><li>Establish, monitor, and analyze departmental KPIs to ensure consistent performance and operational excellence.</li></ul>2. Customer Experience &amp; Service Quality<ul><li>Ensure exceptional customer service standards at every touchpoint, maintaining RSL&rsquo;s premium brand reputation.</li><li>Handle escalated client concerns promptly and professionally.</li><li>Design and execute customer loyalty and retention programs.</li></ul>3. Fleet Operations &amp; Optimization<ul><li>Manage vehicle acquisition, maintenance, replacement, and disposal strategies.</li><li>Oversee allocation, inspection, and readiness of vehicles for rental operations.</li><li>Ensure full compliance with UAE RTA regulations, insurance policies, and company safety standards.</li></ul>4. Sales, Marketing &amp; Business Development<ul><li>Drive rental revenue through strategic pricing, corporate partnerships, promotional campaigns and sales.</li><li>Identify and acquire new business accounts in corporate, hospitality, and tourism sectors.</li><li>Collaborate with the marketing team to design high-impact campaigns to boost visibility and lead generation.</li></ul>5. Financial Management &amp; Reporting<ul><li>Develop and manage departmental budgets, financial forecasts, and profit/loss reports.</li><li>Monitor rental contracts, collections, and payment schedules to maintain financial discipline.</li><li>Generate regular performance reports for senior management and support business planning.</li></ul>6. Team Leadership &amp; Development<ul><li>Recruit, train, and motivate staff to ensure operational excellence and customer satisfaction.</li><li>Promote a culture of accountability, teamwork, and continuous improvement.</li></ul>Qualifications &amp; Skills:<ul><li>Experience: Minimum 3 years in car rental operations &amp; sales, with at least 2 years in a managerial role within the UAE market.</li><li>Strong communication and organizational skills</li><li>Ability to multitask and manage several workflows</li><li>Knowledge: Strong understanding of fleet management, rental systems, RTA compliance, and UAE transport laws.</li><li>Technical Skills: Proficiency in car rental management software, and MS Office Suite.</li><li>Soft Skills: Excellent leadership, negotiation, communication, and analytical abilities.</li><li>Other Requirements: Valid UAE Driving License.</li><li>Language: English, Arabic is an added advantage</li></ul>What We Offer:Full-time position.Pay: AED 6,000.00 &ndash; AED 8500.00 per month + IncentivesMedical InsuranceSupportive team environmentOpportunities for growth and developmentJob Types: Full-time, PermanentPay: AED6,000.00 - AED8,500.00 per monthApplication Question(s):<ul><li>Where are you from?</li><li>What is your expertise? How can you add value to the company?</li><li>Have you been in manager roles in the past? </li><li>Where do you stay?</li><li>Do You know Arabic?</li><li>Do you have experience in Dubai Car rental Industry? If yes, how many years?</li><li>Since how long are you in UAE?</li><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Experience:<ul><li>work: 2 years (Required)</li></ul>

Car Rental Manager

Royal Smart Limousine (RSL) is Dubai&rsquo;s leading provider of luxury mobility and executive transportation services. With a reputation built on excellence, innovation, and premium customer experience, RSL continues to redefine the standards of corporate and leisure mobility across the UAE.We are expanding our operations and seeking a dynamic, experienced, and results-oriented Car Rental Manager to lead our Rent a Car division and drive operational efficiency, profitability, and service excellence.Position OverviewThe Car Rental Manager will be responsible for the overall management and strategic direction of the Rent a Car division. This includes overseeing daily operations, optimizing fleet performance, managing client relations, and driving business growth through strategic partnerships and revenue initiatives.The ideal candidate is a proven leader with deep knowledge of the UAE car rental market, strong commercial acumen, and the ability to manage a high-performing team in a fast-paced environment.Key Responsibilities1. Leadership &amp; Strategic Management<ul><li>Oversee all Rent a Car operations, ensuring alignment with RSL&rsquo;s business objectives and brand standards.</li><li>Develop and implement growth strategies to maximize fleet utilization, profitability, and market share.</li><li>Establish, monitor, and analyze departmental KPIs to ensure consistent performance and operational excellence.</li></ul>2. Customer Experience &amp; Service Quality<ul><li>Ensure exceptional customer service standards at every touchpoint, maintaining RSL&rsquo;s premium brand reputation.</li><li>Handle escalated client concerns promptly and professionally.</li><li>Design and execute customer loyalty and retention programs.</li></ul>3. Fleet Operations &amp; Optimization<ul><li>Manage vehicle acquisition, maintenance, replacement, and disposal strategies.</li><li>Oversee allocation, inspection, and readiness of vehicles for rental operations.</li><li>Ensure full compliance with UAE RTA regulations, insurance policies, and company safety standards.</li></ul>4. Sales, Marketing &amp; Business Development<ul><li>Drive rental revenue through strategic pricing, corporate partnerships, and promotional campaigns.</li><li>Identify and acquire new business accounts in corporate, hospitality, and tourism sectors.</li><li>Collaborate with the marketing team to design high-impact campaigns to boost visibility and lead generation.</li></ul>5. Financial Management &amp; Reporting<ul><li>Develop and manage departmental budgets, financial forecasts, and profit/loss reports.</li><li>Monitor rental contracts, collections, and payment schedules to maintain financial discipline.</li><li>Generate regular performance reports for senior management and support business planning.</li></ul>6. Team Leadership &amp; Development<ul><li>Recruit, train, and motivate staff to ensure operational excellence and customer satisfaction.</li><li>Promote a culture of accountability, teamwork, and continuous improvement.</li><li>Identify training needs and implement skill development programs.</li></ul>Qualifications &amp; Skills<ul><li>Experience: Minimum 5&ndash;8 years in car rental operations or mobility management, with at least 3 years in a managerial role within the UAE market.</li><li>Education: Bachelor&rsquo;s degree in Business Administration, Management, or related field (MBA preferred).</li><li>Knowledge: Strong understanding of fleet management, rental systems, RTA compliance, and UAE transport laws.</li><li>Technical Skills: Proficiency in car rental management software, Odoo ERP, and MS Office Suite.</li><li>Soft Skills: Excellent leadership, negotiation, communication, and analytical abilities.</li><li>Other Requirements: Valid UAE Driving License.</li></ul>Job Type: Full-timePay: AED4,000.00 - AED7,500.00 per month

Explore 7842+ Rental operations manager in Dubai this November. Find roles across top companies and apply now to boost your career.

7842 rental operations manager jobs IN Dubai

Fleet Operations Supervisor

Rent a Car Manager

Operations Team Leader

Sales & Rental Specialist

Rentals Branch in Charge

Car Rental Manager

Car Rental Manager