technical support director

transportation & operations manager Jobs in Ad Dammam

transportation & operations manager

repair operations and technical support manager

Siemens Energy

<div>
 
 A Snapshot of Your Day
 
 
 
 As a Repair Operations and Technical Support Manager at Siemens Energy in KSA, you will lead a dynamic team focused on enhancing the performance and reliability of Compression and Steam products. This role targets experienced leaders with a strong engineering background, offering the opportunity to work on impactful projects that drive operational excellence and customer satisfaction. Your work will bridge technical expertise and customer needs, fostering a culture of innovation and collaboration that aligns with Siemens Energy&rsquo;s mission to deliver cutting-edge energy solutions.
 
 
 
 How You&rsquo;ll Make An Impact
 
 
 
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 Lead the repair operations team in KSA, managing all operational and technical queries for the Compression &amp; Steam Turbine Generator fleet.
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 Ensure accountability for KPIs, including operational cost absorption, safety, on-time delivery, and quote response time.
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 Represent Compression in client interactions, resolving complex technical queries with advanced critical thinking and problem-solving skills.
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 Provide technical support and guidance for TCP/RCE Products, offering training and leadership to Field Service Personnel.
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 Oversee technical support during machine shutdowns, utilizing the Remote Diagnostic System for unit availability and first-line response.
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 Define service bulletins and recommendations to enhance client performance, coordinating with Product Competence Centers and reviewing site visit reports.
 
 
 
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 What You Bring
 
 
 
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 Bachelor&rsquo;s degree in engineering or a related field, with proven leadership and management experience.
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 Minimum of 8 years in operation and maintenance, field service activities, and engineering related to rotating and compression equipment.
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 Expertise in repair technologies, including mechanical repairs, hydraulic systems, vibration analysis, NDT methods, and welding techniques.
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 Experience in the Oil &amp; Gas market, familiarity with Siemens Energy&rsquo;s compression fleet, and collaboration with Product Competence Centers.
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 Strong analytical, organizational, and leadership skills, with the ability to train and support Field Service personnel.
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 Excellent communication and relationship-building skills, fluency in English, and willingness to travel nationally and internationally.
 
 
 
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 </ul>
 
 About The Team
 
 
 
 Our Transformation of Industry division is decarbonizing the industrial sector. Increasing electrification and efficiency are key and demand for green H2 and derivative fuels will rise. We enable decarbonization of the industrial sector and the transition to sustainable processes, building on a strong industrial customer base, a global network, diverse technologies, and integrated execution capabilities.
 
 
 
 Who is Siemens Energy?
 
 
 
 At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
 
 
 Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
 
 
 Find out how you can make a difference at Siemens Energy: https://www.siemens-energy.com/employeevideo
 
 
 
 Our Commitment to Diversity
 
 
 
 Lucky for us, we are not all the same. Through diversity we generate power. We run on inclusion and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character &ndash; no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.
 
 
 
 Rewards/Benefits
 
 
 
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 Opportunity to work on challenging projects in an exciting environment
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 Professional support and strong collaboration with colleagues around the world
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 Professional development opportunities within the company
 
 
 
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</div>

Repair Operations and Technical Support Manager

CATRION

<div>
 
 
 Job Purpose Statement:
 
 
 
 The Assistant Manager of Procurement Operations is responsible for supporting and assisting the regional procurement operations in alignment with the overall procurement strategy. They will collaborate with the Procurement Manager, oversee procurement activities within the designated region, and ensure efficient and effective procurement processes. The Assistant Manager will play a key role in supplier management, contract administration, and operational excellence.
 
 
 
 
 
 
 Roles &amp; Responsibility
 
 
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 Support the Procurement Manager in developing and implementing procurement strategies and policies for the region.
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 Lead and manage the procurement operations team, providing guidance, mentorship, and support in achieving operational objectives.
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 Collaborate with cross-functional teams to identify and analyze procurement needs, specifications, and quality requirements for goods and services.
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 Oversee the Procure to Pay procurement process in his/her region.
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 Manage the process of PO issuance, delivery confirmation, Delivery tracking, invoice submission on the portal, GRN issuance, payment, reconciliation.
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 Assign the tasks to the procurement operations team and ensure the efficient and effective delivery of those tasks.
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 Ensure compliance with relevant legal and regulatory requirements and company policy.
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 Prepare and present reports on procurement operations, including KPIs, cost savings, operational efficiency, and supplier performance metrics.
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 Collaborate with finance and accounting teams to ensure accurate and timely processing of procurement-related transactions and payments.
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 Represents procurement function in Catrion Unit
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 Supervises Local Buyers, Food &amp; Non-Food Purchasing Team and monitors their KPIs
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 Acts as a liaison between the regional team and category sourcing team.
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 Ensures compliance of all Catrion approved standards, policies, procedures, and processes within the Unit Procurement Operations
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 Assist the Sr. Manager, Procurement Operation in the implementation of purchasing policies.
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 Ensure smooth operation for Ramadan, Hajj, and peak seasons in his assigned Unit.
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 Assist in the budget preparation and provide inputs which are beneficial in improving the Region&rsquo;s rendered services in purchasing.
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 Perform other assignment may require from time to time.
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 Perform other job-related duties as assigned.
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 Perform other duties related to the job and/or the operation of the company, in accordance with the regulations of the Saudi Labor of Law.
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 Adherence to Cybersecurity policies and procedures.
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 Dealing with data and information according to their level of classification.
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 Avoid violating the rights of any person or company protected by copyrights, patents, or any other intellectual property, or similar laws or regulations.
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 Compliance with Cybersecurity requirements related to the protection of user devices, Internet, software, systems, and Email requirements.
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 Adhere to the acceptable use policy and Using Catrion information and technical assets only for business purposes.
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 Obtaining the required permit from the security department or the owner of the authority in Catrion before hosting visitors in the company's specific sensitive sites.
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 Reporting Cybersecurity incidents.
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 </ol>
 
 
 Communication &amp; Working Relationships:
 
 
 
 
 Internal:
 
 
 
 All Business Units and Departments
 
 
 
 External:
 
 
 
 Suppliers,
 
 
 
 Minimum Requirements for The Job qualifications
 
 
 
 Bachelor's Degree
 
 
 
 Years and Nature of Experience
 
 
 
 6 - 8 Years
 
 
 
 Knowledge, Skills &amp; Abilities
 
 
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 Solid knowledge of MS Office, including Word, Excel, and Internet communications
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 Ability to supervise, direct and lead work processes
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 Fluent in both written and spoken English and Arabic
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 Strong analytical skills
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 Ability to work with a multi-disciplinary team engaged in complex cases
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 Experience in project and people management
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 Good interpersonal and team working skills
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 High level communication skill
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 Strong Technical &amp; Commercial Background
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</div>

Asst. Manager, Procurement Operations

Lucy Electric

<div>
 ﻿ J o b P u r p o s e
 
 
 To enable local real time Contract Engineering support; we are seeking an enthusiastic Contracts Engineer to join our close-knit Team at Lucy Electric. The role will encompass consulting with our clients to communicate their application needs to our development and engineering team as well as demonstrating our products to our customers when required. The role will provide local technical support and engineering resource for contract projects and generate new contract drawings, options, and Bills of Material (BOMs) to meet our customers&rsquo; needs.
 
 
 This is a great development opportunity for a motivated self-starter to learn all about Lucy Products and how they are used in the electricity industry.
 
 
 J o b C o n t e x t
 
 
 As local support for a wider Contract and Engineering team, the role will entail closely interacting with other design, contract and technical engineers.
 
 
 You will be creating contract drawings and engineering BOMs for both internal and external customers in KSA and overseas. This may involve developing and trialing new features for our switchgear products as well as the preparation of electrical schematics and wiring diagrams.
 
 
 Liaising with customers during product inspections and responding to their technical queries to ensure product compliance will be required.
 
 
 J o b D i m e n s i o n s
 
 
 The role will be office based in the company premises in Dammam.
 
 
 This role reports to the Customer Operations Manager based in Dubai.
 
 
 K e y A c c o u n t a b i l i t i e s
 
 
 
 These Will Include
 
 
 
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 Liaison with Sales, Contracts, Engineering, and global Operations staff to deliver customer requirements within timescales, budgets and operational constraints.
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 Interpret customer requirements and internal specifications and produce a detailed design using 3D CAD
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 Issuing drawings and bills of material to the factory and customers using the Lucy CAD system
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 Secondary designs required for specific customers which are outside the standard configurator system. This could involve trialing them through prototype build.
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 Positively contribute to achieving the budgeted annual sales target.
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 Work to ISO 9001 quality standards.
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 Ability to thrive in a high pressure and developing environment. The ability to continuously improve standards &amp; quality of the department.
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 Adherence to all Company Health &amp; Safety Policies, Procedures and Safe Working Practices.
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 Secondary Activities / Tasks
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 To undertake any other duties and responsibilities as required / instructed in order to maintain and / or improve the efficiency, quality and service of the department.
 
 
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 Q u a l i f i c a t i o n s, E x p e r i e n c e&amp; S k i l l s
 
 
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 Degree in a Mechanical and/or Electrical Engineering application.
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 Proven work experience within a similar role
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 Understand manufacturing business, people management, financial considerations, quality management, and innovation.
 
 
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 B e h a v i o u r a l C o m p e t e n c i e s
 
 
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 Excellent teamwork skills
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 Good interpersonal skills and understanding of different cultures.
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 Is always curious &amp; goes beyond the obvious
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 Targets new opportunities &amp; sets clear objectives
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 Commits to continuous improvement
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 Facilitates open communications
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 Proactively acts to gain customer trust
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</div>

Design Engineer - Contract projects

Dammam Airports | مطارات الدمام

<div>
 
 
 Job Purpose
 
 
 
 Oversee the planning, design, and execution of technical projects, ensuring alignment with project goals, regulatory compliance, optimal resource utilization, and high standards of quality and sustainability.
 
 
 
 
 
 
 Position Accountability Description
 
 
 
 
 Strategic Leadership
 
 
 
 
 
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 Create and lead the implementation of strategies for technical support that align with Dammam Airport Company vision, mission, and strategic goals, ensuring that the department contributes to overall organizational success.
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 Ensure that technical support strategies are clearly communicated and understood by relevant personnel within Dammam Airport Company, fostering alignment and engagement.
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 Oversee the development and execution of technical support projects and initiatives, collaborating with top management to ensure they align with best practices and strategic priorities.
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 Develop key performance indicators (KPIs) to measure and optimize support performance.
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 Operational Excellence
 
 
 
 
 
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 Manage technical support projects, including planning, priorities and projects simultaneously, ensuring that resources are allocated effectively and deadlines are met.
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 Ensure the alignment of design detailing with project goals and requirements by leading comprehensive design assessments, ensuring all aspects meet project specifications and regulatory requirements.
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 Oversee remote support tools, ticketing systems, and customer relationship management (CRM).
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 Manage customer expectations, handling complaints, and delivering exceptional support experiences.
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 Lead the development of engineering aspects with considering customer support policies, procedures, and standards to ensure consistent service delivery.
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 Manage the identification of root causes of technical issues and develop effective solutions and manage critical incidents, including rapid response, escalation management, communication, and post-incident analysis.
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 Guide the use of data analysis to monitor support data, identify trends lines of tasks, and drive continuous improvement in support operations.
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 Ensure the team leverages on cybersecurity principles implementation and best practices to protect confidential data and ensure secure support operations.
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 Leading the delivery of consistent technical support and assessments during the business case preparation stage and after initial approvals, guiding project teams to ensure technical compliance with regulatory standards and best practices.
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 Lead site assessments and proposal development for allocation, ensuring optimal site selection, resource utilization, and long-term sustainability of assets.
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 Shape technical reviews and approvals process for design submissions, ensuring compliance with project specifications and regulatory requirements, and contribute to the formulation and implementation of a robust asset strategy with a standardized life cycle framework.
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 Lead the use of process improvement methodologies, such as Lean, Six Sigma, or ITIL, to enhance efficiency, reduce response times, and improve customer satisfaction.
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 Stakeholder Management
 
 
 
 
 
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 Develop and sustain strong relationships with internal and external stakeholders to ensure effective communication and implementation of technical support initiatives.
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 Serve as a focal point for clarifying newly developed or updated technical policies and procedures.
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 Collaborate and communicate effectively with cross-functional teams to resolve complex customer issues and improve product quality.
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 Work closely with various departments to ensure alignment and support for technical support initiatives, addressing inquiries and resolving discrepancies related to technical services.
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 Team Leadership and Development
 
 
 
 
 
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 Lead, mentor, and develop a team of technical support specialists, fostering a collaborative and high-performance culture.
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 Define clear performance expectations, provide regular feedback, and conduct performance evaluations to ensure team members achieve their objectives.
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 Financial Management
 
 
 
 
 
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 Oversee the financial planning and budgeting for the technical support department, tracking expenditures and ensuring alignment with financial targets.
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 Ensure that technical support-related expenditures are within budgetary constraints and contribute to financial efficiency.
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 Generate and present budget reports to senior management, offering insights and recommendations for financial planning within the technical support department.
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 Risk and Compliance Management
 
 
 
 
 
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 Maintain compliance with industry standards, regulations, and Dammam Airport Company policies in all technical support processes and activities.
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 Perform regular audits and quality reviews to assess compliance with Dammam Airport Company policies and regulatory standards within the technical support function.
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 Create and implement strategies to mitigate risks associated with technical support operations and initiatives.
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 Innovation and Continuous Improvement
 
 
 
 
 
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 Promote innovation within the technical support department by adopting new technologies and methodologies to enhance service delivery and efficiency.
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 Regularly review and refine technical support processes to enhance performance, address gaps, and drive operational excellence.
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 Foster a culture of continuous improvement by actively seeking feedback, implementing enhancements, and adapting to evolving technical and operational requirements.
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 </ol>
 
 
 Minimum Job Requirements
 
 
 
 
 Education Background:
 
 Bachelor&rsquo;s degree: Engineering or equivalent.
 
 
 
 Relevant Experience:
 
 Minimum 12 years of total experience in technical support or related field, with significant experience in a leadership position.
 
 
 
</div>

Technical Support Director

Aloula Aviation | الأولى للطيران

<div>
 
 Gives work direction to a crew performing highly skilled specialized maintenance work on Company aircraft and associated support equipment used in the Aviation Department. Performs as a specialist in one of the following fields of aircraft maintenance: Machinist and Propeller, Hydraulic and Pneumatic, Sheet metal and Welding, Aircraft Power plant (Shops), Aircraft and Power plant (Line Crew), Aircraft Refinishing and Upholstery, or Aircraft Electrical Systems.
 
 
 
 
 
 Maintenance Division is responsible for scheduled and unscheduled maintenance and modification, per Company and U.S. FAA Regulations, of Aramco&rsquo;s Aircraft, Aviation equipment and related ground support equipment, shop equipment and certain airport facilities. Such maintenance must be accomplished to consistently high standards, by manufacturer&rsquo;s recommendations and to detailed and demanding FAA regulations. Work direct involvement of incumbent in sophisticated systems of the Company aircraft require knowledge and application of specialized techniques. Aramco fleet support high priority Executive, Drilling, Medical ,Safety, Government Relations, and other Aramco activities, The incumbent performs routine and non-routine assignments and gives work direction to small crew with limited supervision from Unit Foreman, primarily work coordination, scheduling and progress. Incumbent&rsquo;s work is subject to FAA airworthiness inspection by Aviation Aircraft and Power plant Inspectors or Unit.
 
 
 
 
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 Participate in maintenance checks of aircraft, functional checks and troubleshoot of hydraulics and pneumatics systems.
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 </ul>
 
 
 
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 Performs duties or assigns personnel when special skills are required. Performs overhauled of hydraulics unite associated with fleet aircraft systems
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 </ul>
 
 
 
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 Performs overhaul, rebuild, and repair of aircraft structure and fabricate of sheet metal parts per drawings. Performs functional checks and inspect accessories and unit turbo-propengines. Perform aircraft electrical system repairs, troubleshooting, and modification.
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 </ul>
 
 
 
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 Direct members of crew in crew performing highly skilled craft maintenance work , such as: Performs machinist work and build new or overhauled propellers per drawings and specifications
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 </ul>
 
 
 
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 Sews by hand or machine or assembles with special and other appropriate means of such items seats and seat covers and other aircraft interior items
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 </ul>
 
 
 
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 Conduct weekly safety and communication meetings. Serves as line crew to service, inspect, and repair aircraft system and engines. Do paint stripping as required to refreshing or corrosion inhibiting.
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 </ul>
 
 
 
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 Performs the duties of work director in directing and training of crew of 2-6 people in all phases of work
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 </ul>
 
 
 
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 Insure that completed work assignments meet established specifications and standards as quality and quantity by coordinating with Unit Foremen in a safe, timely, efficient and economical manner.
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 </ul>
 
 
 
 
 
 
 
 Minimum Years of Experience :06
 
 
 
 
 
 Special Field Experience Aircraft Maintenance
 
 
 
 
 
 License from an ICAO recognized states, preferred to have GACA A&amp;P Licenses
 
</div>

Sr Aircraft Maint Tech

Essilorluxottica Chalhoub

Key Accountabilities and Responsibilities:  As a Senior Sales Associate at EssilorLuxottica Chalhoub, you will deliver exceptional sales results by assisting customers in selecting products suited to their lifestyle while supporting the Store Manager in driving team performance and store operations. You will perform key store functions including opening and closing, merchandising, and selling, while acting as a role model for the team. As an EssilorLuxottica Chalhoub ambassador, you will bring to life the brand values and ensure a high standard of customer experience. JOB RESPONSIBILITIES: The Senior Sales Associate is responsible for strengthening brand exposure at the point of sale, demonstrating brand standards, and continuously improving product knowledge and sales techniques. The role involves achieving individual targets while contributing to overall store targets and KPIs.Support the Store Manager in executing store action plans, driving team motivation, and ensuring smooth daily operations across the store. Provide on-floor guidance to team members and ensure proper coverage during peak hours.Build strong customer relationships, maintain a customer-centric approach, and leverage CRM opportunities to drive sales. Handle customer concerns in a professional and solution-oriented manner.Ensure compliance with company policies, including loss prevention, safety, and operational procedures. Support visual merchandising, stock management, and monitor sales performance.Assist in onboarding, training, and mentoring Sales Associates while promoting a positive and collaborative team culture. Step in for the Store Manager when required. Are you? • KPI focused • Commercially driven and team oriented • Positive and energetic • Creative and proactive • Result driven with strong problem-solving skills And have • Minimum 3 years of optical retail experience • Strong written and verbal English communication skills • Arabic language is a plus

Senior Sales Associate

Saudi Global Ports

<div>
 
 
 Location: Dammam
 
 
 
 
 Job title: Project Management Executive
 
 
 
 
 Department: IT &amp; Projects
 
 
 
 
 
 
 
 Job Purpose:
 
 
 
 The Project Management Assistant will play a critical coordination and support role in the successful delivery of a large-scale logistics zone development. The position is responsible for closely monitoring project progress, maintaining structured communication flows, and ensuring alignment between the Project Management Consultant (PMC), internal senior management, and the internal civil engineering team. The role requires strong organizational skills, attention to detail, and the ability to manage information across multiple stakeholders in a fast-moving development environment.
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
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 Support the Senior Project Manager in tracking project milestones, deliverables, risks, and dependencies.
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 Maintain and update comprehensive project dashboards, reports, and action logs.
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 Follow up with PMC and internal teams to ensure timely closure of actions and submission of technical deliverables.
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 Assist in reviewing project schedules, progress reports, and performance KPIs.
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 Serve as a coordination hub between PMC, senior management, and the civil engineering team.
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 Prepare clear summaries, briefs, and status updates for internal and external stakeholders.
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 Organize and document weekly and monthly project review meetings; prepare agendas, minutes, and action point trackers.
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 Ensure accurate and timely escalation of issues to relevant senior stakeholders.
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 Maintain a structured document control system for drawings, reports, RFI logs, approvals, and change requests.
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 Support compliance with regulatory, SEZ, and internal governance procedures.
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 Coordinate submission of technical documents to authorities, consultants, or internal reviewers as required.
 </li>
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 Facilitate communication between the civil engineering team and PMC regarding site updates, design queries, and engineering issues.
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 Assist in gathering technical inputs and ensuring they are incorporated into PMC reviews and project actions.
 </li>
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 Help track engineering design development, revisions, and approval timelines.
 </li>
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 Coordinate site visits, workshops, and stakeholder meetings.
 </li>
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 Assist in procurement coordination tasks such as collecting technical specifications and following up with vendors or consultants.
 </li>
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 Support preparation of management presentations, project briefs, and board-level reporting material.
 </li>
 </ul>
 
 
 
 
 
 
 
 Experience &amp; Qualifications:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in engineering, Project Management, Construction Management, Business Administration, or a related field.
 </li>
 <li>
 2&ndash;5 years&rsquo; experience in project coordination, PMO support, engineering administration, or similar roles (preferably in construction, infrastructure, logistics, or industrial development projects).
 </li>
 <li>
 Experience working with or alongside PMCs, engineering teams, or senior business management preferred.
 </li>
 </ul>
 
 
 
 
 
 
 
 Skills:
 
 
 
 
 
 <ul>
 <li>
 Proficiency in MS Office (Excel, PowerPoint, Word, Power Bi); experience with MS Project or other Projects software.
 </li>
 <li>
 Presentation, time management.
 </li>
 </ul>
</div>

Project Management Executive

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