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retail manager

O100

<div>
 
 
 Location - Riyadh
 
 , with
 
 frequent travel to other cities
 
 
 
 
 
 
 
 
 Role Purpose
 
 
 
 
 The Retail Manager is responsible for the
 
 overall performance, execution quality, and operational coordination of the retail store network
 
 , with
 
 direct reporting lines from store managers and store teams
 
 .
 
 
 The role focuses on driving sales performance through KPI tracking, operational discipline, strong field presence, and consistent execution, within a luxury fragrance retail environment.
 
 
 This is a
 
 hands-on, performance-driven role
 
 for someone passionate about retail, people, and fragrances, who thrives in a
 
 fast-paced, fast-growing organization
 
 .
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 Retail Performance &amp; KPI Ownership
 
 
 <ul>
 <li>
 Full ownership of
 
 retail performance across all reporting stores
 
 </li>
 <li>
 Track, analyze, and manage
 
 retail KPIs
 
 (sales, conversion, ATV, UPT, productivity, profitability)
 </li>
 <li>
 Drive achievement of sales and performance targets
 </li>
 <li>
 Ensure performance data is translated into
 
 clear actions and measurable improvements
 
 </li>
 <li>
 Conduct regular performance reviews with store managers
 </li>
 <li>
 Be strongly motivated by results and continuous improvement
 </li>
 </ul>
 
 
 
 
 
 Store Leadership &amp; Reporting Line Management
 
 
 <ul>
 <li>
 Act as the
 
 direct manager for store managers and store teams
 
 </li>
 <li>
 Ensure clear communication of objectives, priorities, and expectations
 </li>
 <li>
 Monitor store-level execution, discipline, and performance
 </li>
 <li>
 Address performance gaps in a factual, structured, and solution-oriented manner
 </li>
 <li>
 Support recruitment, onboarding, and performance management in coordination with HR
 </li>
 </ul>
 
 
 
 
 
 Store Operations &amp; Network Coordination
 
 
 <ul>
 <li>
 Coordinate and oversee the operations of existing stores
 </li>
 <li>
 Ensure stores are consistently ready for business
 </li>
 <li>
 Identify operational issues and implement practical solutions
 </li>
 <li>
 Ensure compliance with company procedures, mall rules, and brand standards
 </li>
 <li>
 Follow up on maintenance, repairs, and operational needs
 </li>
 </ul>
 
 
 
 
 
 Field Presence &amp; Store Visits
 
 
 <ul>
 <li>
 Maintain a
 
 strong field presence
 
 with regular store visits in
 
 Riyadh and other regions
 
 </li>
 <li>
 Evaluate stores on performance, execution, merchandising, and overall condition
 </li>
 <li>
 Provide clear, documented follow-up actions after each visit
 </li>
 <li>
 Go the
 
 extra mile
 
 to support stores when required
 </li>
 </ul>
 
 
 
 
 
 Merchandising &amp; Luxury Execution
 
 
 <ul>
 <li>
 Ensure merchandising execution reflects
 
 luxury positioning and brand standards
 
 </li>
 <li>
 Monitor displays, testers, POSM, and product presentation
 </li>
 <li>
 Ensure strong attention to detail in visual execution
 </li>
 <li>
 Coordinate with brand partners on launches and merchandising updates
 </li>
 <li>
 Ensure merchandising supports commercial performance
 </li>
 </ul>
 
 
 
 
 
 New Store Openings &amp; Expansion
 
 
 <ul>
 <li>
 Participate actively in
 
 new store openings
 
 </li>
 <li>
 Support operational preparation, staffing, and execution
 </li>
 <li>
 Ensure smooth opening and post-opening stabilization
 </li>
 <li>
 Contribute to network expansion initiatives
 </li>
 </ul>
 
 
 
 
 
 
 Profile &amp; Mindset
 
 
 
 <ul>
 <li>
 Strong passion for
 
 retail, people, luxury, and fragrances
 
 </li>
 <li>
 
 Performance-driven, data-driven, and factual
 
 </li>
 <li>
 Pro-active, nimble, and solution-oriented
 </li>
 <li>
 Detail-oriented with strong execution discipline
 </li>
 <li>
 Comfortable managing multiple stores and priorities
 </li>
 <li>
 Adaptable to a
 
 fast-paced, fast-growing retail environment
 
 </li>
 <li>
 Hands-on leader with strong field presence
 </li>
 </ul>
 
 
 
 
 
 
 Education, Experience &amp; Background
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Business, Management, Marketing, Retail Management, or related field
 
 </li>
 <li>
 Equivalent professional experience in retail management will be considered
 </li>
 <li>
 Proven experience managing retail stores with
 
 direct reporting lines
 
 </li>
 <li>
 Multi-store retail management experience preferred
 </li>
 <li>
 Experience in
 
 luxury, premium, or fragrance retail
 
 is a strong advantage
 </li>
 <li>
 Strong understanding of retail KPIs and operational performance
 </li>
 <li>
 Willingness to travel frequently as part of the role
 </li>
 </ul>
 
 
 
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 A key leadership role in a
 
 rapidly growing retail network
 
 </li>
 <li>
 Direct impact on performance, execution, and expansion
 </li>
 <li>
 Exposure to luxury brands and fragrances
 </li>
 <li>
 Dynamic environment with strong growth opportunities
 </li>
 </ul>
 
 
</div>

Retail Manager

Laduree by French Spirit

Job OverviewWe are seeking a highly experienced Retail Manager to lead strategic and day-to-day operations across our retail network in Saudi Arabia. This role is responsible for optimizing store performance, ensuring operational excellence, and driving alignment with the company&rsquo;s commercial objectives across all locations.Note: Only candidates residing in KSA with relevant retail management experience will be considered.Key Responsibilities<ul><li>Lead and oversee all retail operations across 55&ndash;60 stores to ensure operational efficiency, consistency, and achievement of sales and profitability targets.</li><li>Review financial performance and P&amp;L reports to identify areas for improvement and implement corrective measures.</li><li>Collaborate with the Brand Merchandise Manager to optimize store layouts, stock levels, and visual merchandising standards in line with brand guidelines.</li><li>Drive execution of retail initiatives, promotions, and marketing campaigns to enhance overall store performance.</li><li>Develop, mentor, and coach store leadership teams to strengthen operational capabilities and ensure succession readiness.</li><li>Ensure effective implementation of company policies, processes, and performance standards across all retail locations.</li><li>Manage budgets, manpower planning, and operational scheduling to support business objectives and maximize efficiency.</li><li>Establish and monitor stock control and loss prevention measures, ensuring compliance with company procedures and achieving inventory targets.</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Fashion Retail, Retail Management, or Business Management.</li><li>10&ndash;12 years of progressive retail experience, with at least 5 years in a leadership role overseeing multi-location operations, preferably within the GCC.</li><li>Proven experience in managing large-scale retail networks and achieving commercial objectives.</li></ul>Skills &amp; Competencies<ul><li>Strong analytical, organizational, and presentation skills with the ability to manage multiple priorities.</li><li>Strategic mindset combined with a hands-on approach to operational problem-solving and execution.</li><li>Excellent leadership and communication skills, with the ability to inspire and develop high-performing teams.</li><li>Strong commercial awareness with a focus on driving sales performance and profitability.</li><li>Innovative, forward-thinking, and committed to continuous improvement.</li></ul>Why Join UsIf you are an experienced retail professional passionate about operational excellence and leading high-performing teams, this is an exciting opportunity to make a significant impact on a growing retail network in Saudi Arabia.Job Type: Full-time

Sephora

<div>POSITION PURPOSE: As Retail Manager, you will be responsible for the people, standards, customer experience, financial and operational management of stores in your area of accountability, and responsible to support, coach and develop your teams to translate the retail plans into tangible actions that enable store leaders and store teams to reach and exceed their agreed targets.<div>
Build, develop and implement store and area plans to maximise sales and KPIs performance</div><div> 
</div>KEY ACCOUNTABILITIES<ul><li>
Responsible for delivery of all pre agreed sales and KPI performance targets through monitoring, identifying opportunities and implementing appropriate actions</li><li>
Ensure the delivery of exceptional retail and operational standards throughout Sephora stores in allocated area of responsibility whilst ensuring delivery of best-in-class customer service across all stores</li><li>
To ensure compliance in all areas of operational activity and drive sales and profitability through the performance, development and coaching of Store Managers, store teams whilst managing within SME Business plan.
</li><li>Provides leadership, support and direction to the store teams that reflects vision and strategic direction of SME</li></ul><div></div><div> 
Performance, Productivity &amp; Results Management
</div><ul><li>Leads teams, translating area performance objectives into store sales and KPI targets</li><li>
Monitor, report on performance KPIs and identify areas/store/leadership improvements
</li><li>Monitor store productivity to stay within agreed budgets and coach store managers to drive the right balance quality vs quantity when planning store schedules</li><li>
Customer and frontline obsession, lead by example, live customer and team by being present in stores four days a week</li><li>
Build the Beauty Playground of the Future &ndash; through Love (services), Loyalty (Sephora Card) and Differentiation (Offer)</li><li>
Implement agreed Sephora Retail priorities and drive commercial success</li><li>
Develop team, recruit, and identify talent with focus to scale up and prepare potential Sephoraians for the next step of career ladder</li><li>
Embraces OMNI retailing, implements agreed measures of success, drives culture change in teams</li></ul><div></div><div> 
Management of Store Operations: Retail Operations
</div><ul><li>Back of house organization, compliant with all SEPHORA policies and procedures</li><li>
Monitor stock levels on all inventory items. Conduct inventories on a timely basis/maintain updated inventory records and conduct (semi)annual stock take</li><li>
Responsible for the measurement and effectiveness of all processes. Provides timely, accurate and complete reports on the operating condition of the organization</li><li>
Recruit and develop exceptional people</li><li>
Optimize and oversee operations to ensure productivity and efficiency</li><li>
Ensure compliance with company&rsquo;s policies and operational guidelines</li></ul><div></div><div> 
Store Merchandising and Standards</div><ul><li>
Ensure that SEPHORA&rsquo;s merchandising concepts are set up and always maintained.</li><li>
Store standards of cleanliness and security are maintained.</li><li>
Ensure key product launches and initiatives are fully supported.</li></ul><div></div><div> 
Customer and People</div><ul><li>
Define, build, and follow up on people development plans in partnership with training and education</li><li>
Maintain both fulfillment of leadership roles and general headcount through active succession planning and recruitment and follow the right process.
</li><li>Lead by example in driving service culture, instore observations to monitor customer service levels and monitoring of customer service reports</li><li>
Gain awareness of market/customer trends in the retail industry and monitor what local competitors are doing, communicate back to Offer and Marketing Team where appropriate</li></ul><div></div><div> 
KPIs and deliverables
</div><ul><li>Accountable to deliver all agreed sales and KPI targets for area of responsibility</li><li>
Exceed monthly sales turnover vs agreed budget</li><li>
Meet pre agreed KPIs of conversion, ATV, UPT and Sephora Collection</li><li>
Customer measures, lead them to exceed CRM recruitment targets, CRM contribution and App sign ups</li><li>
Improve store productivity and efficiency through implementing use of Rotageek and back-office modelling
</li><li>Shrinkage and the level of stock by store, meet company Audit results &gt;85%</li><li>
Deliver agreed company measures in both Happy App and LOvemeter &gt;80%</li><li>
Exceed agreed annual company employee satisfaction target
</li><li>Define, build, and follow up on people development plans in partnership with training and education</li></ul><div> 
</div><div>Brand and Culture</div><ul><li>
Develop, create, and maintain a strong customer obsessed, brand focused environment for all frontline in everything that they do</li><li>
Together with senior leaders, continue to create a structured, analytical, commercially focused, engaging services culture</li><li>
Support in the roll out of relevant retail projects
</li><li>Gatekeeper of retail communications and data to area and store teams
</li></ul>
SKILLS AND EXPERIENCE
<ul><li>You have a Degree in Business or Administration.</li><li>
You have experience in Customer Experience.
</li><li>Knowledge and experience in sales, service and commercial KPI environments focusing on, but nor restricted to, conversion and average basket
</li><li>Comprehensive beauty Industry knowledge, up to date on trends and latest products</li><li>
Competent in Microsoft office, you have knowledge in PowerPoint &amp; Excel</li><li>
You have experience in Leadership &amp; transversal management skills
</li><li>You have Commercial background and ME market awareness</li><li>
You have Excellent communication skills
</li><li>You are Flexibility, adaptability &amp; creativity</li></ul><div> 
</div><div>PERSONALITY</div><ul><li>
High achievement drive, ability, and desire to drive change, team player and confident to work alone</li><li>
Embraces change, seizes opportunities, leads from the front
</li><li>You have high level of energy, enthusiasm, and motivation</li><li>
You fully understand the business needs and adapt to all requirements of a fast-paced environment.</li><li>
You can collaborate, connect, and build relationships with store teams, Rrea Managers and different support teams within Sephora Middle East HQ.</li><li>
You have a Minimum of 6-8 years&rsquo; experience in sales, operations and/or services within the beauty/retail/hospitality industry</li><li>
You are an English speaker (Arabic is a plus)</li><li>
You have a valid driving license</li></ul></div>

Badael Company

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 The Travel Retail Manager KSA is responsible for driving commercial performance, managing key accounts, and leading business development across the travel retail channel in KSA (airports, duty-free operators, border stores, cruise lines, etc.). This role ensures strong customer relationships, effective negotiation, and the implementation of strategic plans that maximize brand visibility, revenue, and market share in a fast-paced environment.
 
 
 
 
 
 
 Generic Accountabilities:
 
 
 
 
 
 
 
 Strategy
 
 
 <ul>
 <li>
 Contribute to the development and implementation of the Travel Retail section&rsquo;s strategy, ensuring that it is translated into annual business and operational plans for the section.
 </li>
 <li>
 Formulate and monitor the effective implementation of the section strategy and relevant tactics, in line with the department and division overall strategy, ensuring that the organization&rsquo;s vision, mission, and strategy are properly cascaded down to the different elements of section.
 </li>
 </ul>
 
 
 Budget and Financial Monitoring
 
 
 <ul>
 <li>
 Provide inputs and support the preparation, consolidation and monitoring of the annual budget of the department in coordination with the Department Head and the finance team.
 </li>
 </ul>
 
 
 Common Accountabilities
 
 
 <ul>
 <li>
 Supervise operational excellence improvement initiatives and motivate employees to constantly identify areas for improvement on systems, processes and practices taking into account international leading practices, in order to continuously enhance the organizational effectiveness and business performance.
 </li>
 <li>
 Drive the development and oversee the implementation of policies, systems, processes, procedures and controls within the section in order to ensure that all activities within the section are conducted in line with any relevant compliance, risk, audit, cybersecurity and regulatory requirements.
 </li>
 </ul>
 
 
 People Management
 
 
 <ul>
 <li>
 Provide strategic direction to the direct reporting roles, guide, set priorities and objectives that will be cascaded to the lower levels, while managing their performance, and providing ongoing support and feedback, to ensure the achievement of the short- and long-term business goals.
 </li>
 <li>
 Coordinate the activities of the direct reporting roles to ensure that all operational plans are carried out efficiently, in line with the annual organizational targets, policies and procedures.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Job-Specific Accountabilities:
 
 
 
 
 
 
 
 Accounts &amp; Stakeholder Management
 
 
 <ul>
 <li>
 Manage day-to-day relationships with duty-free operators in KSA (JAH, Lagardere, Al Waha, Chalhoub).
 </li>
 <li>
 Conduct regular business reviews to optimize assortment, pricing, and promotional activity.
 </li>
 <li>
 Negotiate commercial terms, trade agreements, and annual joint business plans.
 </li>
 <li>
 Coordinate with internal stakeholders (marketing, supply chain, finance, trade marketing) to ensure operational excellence.
 </li>
 </ul>
 
 
 Forecasting &amp; Performance Analytics
 
 
 <ul>
 <li>
 Lead demand planning and sales forecasting for assigned markets/customers.
 </li>
 <li>
 Track KPIs such as revenue, sell-out, stock levels, retail execution, and promotional ROI.
 </li>
 <li>
 Analyze competitor activity and market trends to make data-driven decisions.
 </li>
 </ul>
 
 
 Retail Execution &amp; Brand Visibility
 
 
 <ul>
 <li>
 Collaborate with marketing and VM teams to deliver high-quality retail activation.
 </li>
 <li>
 Ensure excellence in merchandising, staff training, and in-store animation events.
 </li>
 <li>
 Monitor compliance with brand guidelines and travel retail operational standards.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Education, Experience, Skills &amp; Competencies:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business, Marketing, or related field.
 </li>
 <li>
 6 years of commercial, key account management, or sales experience &mdash; ideally within Travel Retail, Tobacco, FMCG, or consumer goods.
 </li>
 <li>
 Strong negotiation, communication, and relationship-building skills.
 </li>
 <li>
 Proven track record of driving commercial results in multi-market environments.
 </li>
 <li>
 Analytical mindset with proficiency in Excel, sales analytics, and forecasting tools.
 </li>
 <li>
 Knowledge of airport retail dynamics and global duty-free accounts is a plus.
 </li>
 <li>
 English &amp; Arabic languages are mandatory.
 </li>
 </ul>
 
 
</div>

Travel Retail Manager KSA

Apparel Group

<div>
 
 Job Description
 
 
 
 
 Objective:
 
 
 
 <ul>
 <li>
 Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
 </li>
 <li>
 Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures
 </li>
 <li>
 End to end store responsibility in absence of Store Manager
 </li>
 <li>
 Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
 </li>
 <li>
 Provide feedback to the Store Manager and Area Manager with regards to employees and products.
 
 
 </li>
 </ul>
 
 Key Responsibility:
 
 
 
 <ul>
 <li>
 Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
 </li>
 <li>
 Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
 </li>
 <li>
 Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales
 </li>
 <li>
 Assisting the Store Manager in implementation of operating procedures at the store as per the company standards
 </li>
 <li>
 Ensure the brand and company&rsquo;s policies and procedures are adhered by all the staff at all the times
 </li>
 <li>
 Regularly audits own store administration and resolve any issues
 </li>
 <li>
 Manage the daily roaster, leave and grievances of the retail staff
 </li>
 <li>
 Maintain the visual merchandising standards at the stores all the time as per set VM standards
 </li>
 <li>
 Promote the Club Apparel Loyalty Program of the company for repeat sales
 </li>
 <li>
 Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products
 </li>
 <li>
 Ensure awareness and vigilance at all times of security in the store without any negligence
 </li>
 <li>
 Must be updated about the various brands of the group for suggestive selling to the customers
 </li>
 <li>
 End to end store responsibility in absence of Store Manager
 </li>
 <li>
 Must be physically fit to stand for extended hours and heavy lifting
 
 
 </li>
 </ul>
 
 Desired Experience:
 
 
 
 The ideal Store Supervisor in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.
</div>

Supervisor

DOLCE&GABBANA

<div>
 
 
 Location:
 
 Riyadh, Saudi Arabia
 
 
 
 Reports To:
 
 Regional Office &ndash; Dubai
 
 
 
 Company:
 
 Dolce &amp; Gabbana Beauty &ndash; Middle East
 
 
 
 
 
 
 About the Brand
 
 
 
 Dolce &amp; Gabbana, a leader in the world of luxury fashion, for its in-house Beauty Division has an exceptional career opportunity available for a
 
 Brand Manager
 
 based in
 
 KSA
 
 
 
 
 
 
 
 Role Purpose
 
 
 
 The Brand Manager will act as the brand&rsquo;s on-the-ground representative in Saudi Arabia, managing day-to-day collaboration with the local distributor to ensure flawless brand execution, retail visibility, market development, and commercial oversight. While this role does not hold authority to negotiate commercial terms with the local distributor in KSA, it works closely with the Dubai regional team to align local activities with the broader regional strategy.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 Brand Strategy Implementation &amp; Market Presence
 
 
 <ul>
 <li>
 Ensure the brand strategy, as defined by the Dubai regional office, is fully and consistently executed across the Saudi market
 </li>
 <li>
 Monitor and enforce adherence to all brand guidelines in retail stores to maintain and elevate brand image
 </li>
 <li>
 Conduct regular market visits, store audits, and field inspections to assess brand presentation, merchandising, and customer experience
 </li>
 <li>
 Verify that the distributor has appointed the right sales personnel in appropriate locations, ensuring they are trained and aligned with the brand&rsquo;s values and objectives
 </li>
 </ul>
 
 
 
 
 
 Commercial Oversight
 
 
 <ul>
 <li>
 Ensure the distributor develops accurate product forecasts aligned with market demand and regional plans
 </li>
 <li>
 Monitor and validate distributor stock levels to maintain optimal inventory without overstocking or shortages
 </li>
 <li>
 Closely track sell-out performance in key retail doors and provide actionable feedback to the distributor and regional team
 </li>
 <li>
 Support the Dubai team by providing timely data and insights on commercial performance to facilitate informed decision-making
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Marketing Activities Execution
 
 
 <ul>
 <li>
 Coordinate with the distributor and regional marketing team to deliver engaging customer experiences and flawless execution of all local marketing initiatives including mall podiums, in-store animations, product launches, and events that reflect the brand&rsquo;s luxury positioning
 </li>
 <li>
 Monitor the effectiveness and compliance of local marketing campaigns and report on outcomes and areas for improvement
 </li>
 </ul>
 
 
 
 
 
 Sales Team Training &amp; Development
 
 
 <ul>
 <li>
 Oversee the local training team (dotted line to Dubai training team) and development of the distributor&rsquo;s dedicated sales team to guarantee deep product knowledge and exceptional customer service
 </li>
 <li>
 Collaborate with the regional training team to design and implement ongoing training programs and workshops
 </li>
 <li>
 Monitor the effectiveness of training initiatives and provide feedback to improve sales force performance
 </li>
 </ul>
 
 
 
 
 
 Reporting &amp; Feedback
 
 
 <ul>
 <li>
 Deliver comprehensive reports on brand implementation, market conditions, retail execution, sales team performance, marketing activities, and commercial KPIs to the Dubai office
 </li>
 <li>
 Build a detailed monthly competition insights report for the Dubai team, analyzing competitor activities and local market trends
 </li>
 <li>
 Recommend improvement actions based on local trends and competitor analysis to enhance brand performance and market positioning
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree required; Master&rsquo;s degree preferred in Business, Marketing, or a related discipline
 </li>
 <li>
 Minimum of 5 years&rsquo; relevant experience in the beauty industry, ideally within luxury or premium brands
 </li>
 <li>
 Full professional fluency in both English and Arabic is mandatory
 </li>
 <li>
 Strong knowledge of the Saudi Arabian retail and beauty market
 </li>
 <li>
 Strong interpersonal and communication skills, able to effectively bridge local and regional teams
 </li>
 <li>
 Detail-oriented and highly organized, with excellent problem-solving abilities
 </li>
 <li>
 Collaborative and proactive mindset with a strong sense of ownership, even without direct commercial authority
 </li>
 <li>
 Proven experience managing distributor relationships or retail operations without direct commercial authority
 </li>
 <li>
 Based in Riyadh with willingness to travel locally and regionally
 </li>
 <li>
 Passionate about luxury beauty brands and delivering exceptional customer experiences
 </li>
 </ul>
 
 
</div>

Brand Manager | DG Beauty

Amazon

Catalog Manager, Retail Business Services Job Profile: Manager Catalog - 3Poperates in a global eCommerce environment without boundaries, and operates a diverse set of businesses in multiple countries, including Retail, third party marketplaces, eCommerce platforms, web services for developers. The RBS group in Bangalore is an integral part of Amazon online product life cycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team's primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience. Responsibilities <ul><li>Work with 3P Sellers to ensure a reliable and operationally effective flow of products.</li><li>Work with internal teams, product partners to improve processes and reduce order discrepancies.</li><li>Partner with internal teams to ensure seller compliance and scalable communication processes.</li><li>Troubleshoot and drive resolutions with sellers to ensure reliable and operationally effective flow of products; improve processes and reduce discrepancies; ensure seller compliances and scalable communication processes.</li><li>Work with various internal teams (e.g. Merchant services, supply chain, fulfillment center, system teams) to help drive tools and process improvements that affect seller workflows.</li><li>Willingness to learn new technology.</li><li>People management (leadership role, team management).</li><li>Formulate, implement, and track career paths and Individual Development Plans for each team member.</li><li>Operations and seller metrics management.</li><li>Mentor and guide Quality lead / Process Expert to manage quality, improve process efficiency and minimize variation; design and deliver trainings to the team.</li><li>Manage the team and ensure high service delivery and execution.</li></ul> Basic Qualifications <ul><li>2+ years of team management experience.</li><li>2+ years of program or project management experience.</li><li>Knowledge of Microsoft Office products and applications, especially MS Excel, Word & PowerPoint at an advanced level.</li><li>Experience leading process improvements.</li><li>Experience working with technology teams and solving operational issues using technology.</li></ul> Preferred Qualifications <ul><li>Knowledge of databases (querying and analyzing) such as SQL, MYSQL, and ETL Manager and working with large data sets.</li><li>Knowledge of Lean, Kaizen, Six Sigma concepts.</li><li>Experience in managing critical operational processes, with SLA responsibility.</li></ul>Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need workplace accommodations during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.Posted: October 1, 2025 (Updated about 15 hours ago)Posted: September 25, 2025 (Updated 3 days ago)Posted: August 19, 2025 (Updated 3 days ago)Posted: September 27, 2025 (Updated 3 days ago)Posted: September 23, 2025 (Updated 7 days ago)Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Catalog Manager, Retail Business Services

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Retail Manager

Retail Manager

Retail Manager

Travel Retail Manager KSA

Supervisor

Brand Manager | DG Beauty

Catalog Manager, Retail Business Services