customer service representative Jobs in Manama

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customer support associate Jobs in Manama

customer support associate

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sales associate - sunglass hut Jobs in Manama

sales associate - sunglass hut

retail sales associate

NAD TRADING

Urgently hiring Sales ladies are required for our retail cloth shop.Job responsibilities:<ul><li>Greet customers at the store and provide them with information on their required products.</li><li>Lead customers to desired shelves or aisles and assist them in locating products.</li><li>Explain product features and benefits by performing demonstrations and answering any questions that customers may have.</li><li>Provide information regarding prices and after-sales services and ways in which the latter can be obtained.</li><li>Suggest additional products in a bid to meet the company and self-sales targets.</li><li>Assist customers in making decisions regarding suitable purchases based on their specific likes.</li><li>Lead customers through the payment process by assisting cashiers with discount information and markdowns.</li></ul>Job requirements:- Age: Not older than 32 years .- English language is a must.- Positive attitude.Job Type: Full-time

Sales Lady

Al Ghalia WLL

Bakery Sales Assistant: Customer Service &amp; SalesWe are seeking a reliable, customer-focused individual to join our bakery team. The role involves engaging customers, providing expert knowledge on our products (e.g., breads, pastries, cakes), efficiently handling cash and card transactions, and ensuring the attractive presentation of all items. Must have a positive attitude and the ability to work in a standing, fast-paced retail environment.To apply, send your CV to hrd@alghalia.comJob Types: Full-time, PermanentPay: BD150.000 - BD160.000 per monthApplication Question(s):<ul><li>What is your height?</li><li>What is your weight?</li><li>Can you do split shifts? </li><li>Are you agreeing with the salary range?</li></ul>

Bakery Sales Assistant

Ali Al Mulla Group

Indoor Sales Executive to join our team in BAHRAIN.Key Responsibilities:-Greet and assist customers in a friendly and professional manner-Promote and sell the products to meet or exceed sales targets-Demonstrate in-depth knowledge of the brand and the product line.-Maintain cleanliness and visual standards of the store-Build strong relationships with clients to encourage repeat business-Handle customers inquiries and resolve issues effectively-Process sales transactions accurately and efficiently using POS systems-Participate in stock management, inventory control, and store replenishment-Support in-store marketing campaigns and product launches-Provide Feedback to management on customer preferences and trends-Passion for luxury fragrances and attention to detailRequirements:-At least High school graduate-Proven experience in luxury retail or fragrance sales (preferred)-Excellent communication and interpersonal skills-Strong sales orientation and customer service focus-Basic computer and POS system proficiency-Ability to work flexible shifts, including weekends and holidaysPreferred Qualifications:-Previous experience with luxury fragrances or cosmetics brand-Multilingual abilities -ArabicJob Type: Full-time

Sales Executive

Azadea Group

<div>
 
 
 JOB PURPOSE
 
 
 
 The Sales Associate is responsible for providing customer service on the shop floor, addressing customer needs promptly to ensure high satisfaction levels and achieve optimal sales outcomes.
 
 
 
 
 
 
 RESPONSIBILITIES
 
 
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 Greet customers, offer assistance promptly, and serve them to ensure their needs are met in compliance with quality and customer service standards.
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 Provide exceptional customer service by engaging in up-selling, cross-selling, suggesting alternatives, and promptly following up on customers' requests.
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 Ensure a smooth and efficient receiving process for items/shipments, maintaining accurate stock keeping preventing security risks and thefts.
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 Conduct physical and electronic inventory as needed, promptly report broken alarms, incidents, and suspicious activities.
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 Arrange and replenish shop shelves continuously, ensuring cleanliness and tidiness of the shop floor and shelves at all times to maintain the brand's image and coordination standards.
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 Handle cash registers and customer transactions efficiently and accurately, ensuring a seamless experience for customers.
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 </ul>
 
 
 
 
 
 QUALIFICATIONS
 
 
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 Fluency in English.
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 High school degree.
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 Proficiency in MS Office.
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 Zero to one years of experience in a similar role.
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 </ul>
 
 
 
 
 
 Azadea Group is an Equal Employment Employer
 
 &ndash;
 
 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or any other characteristic protected by relevant local laws.
 
 
</div>

Sales Associate - Sunglass Hut

Trendfull Cafes & Restaurants

Candidates must be Female and located in Bahrain.We are seeking an elegant, customer-focused Cake Specialist to join our team at an upscale international restaurant celebrated for its exquisite cakes and premium desserts. In this role, you will promote, present, and sell our signature cakes and related products while delivering an exceptional guest experience.You will be the face of our cake boutique&mdash;engaging customers, showcasing our collections, and assisting with personalized orders and gifting. This is a sales and service-oriented role; no baking or decorating is required.This position is ideal for individuals passionate about luxury desserts, hospitality, and sales in a refined and internationally inspired setting.Key ResponsibilitiesGuest Engagement &amp; Cake Promotion<ul><li>Greet guests warmly and professionally, creating a welcoming and elegant atmosphere.</li><li>Present and describe the variety of cakes available, highlighting flavors, ingredients, and special features.</li><li>Offer recommendations based on guest preferences, occasions, or gifting needs.</li><li>Encourage pre-orders and seasonal promotions to maximize sales opportunities.</li></ul>Sales &amp; Customer Service<ul><li>Manage sales transactions accurately, including cash, card, and digital payments.</li><li>Handle customer inquiries, special requests, and order coordination with care and efficiency.</li><li>Resolve any customer concerns promptly and in line with company standards.</li><li>Support upselling through exceptional product knowledge and enthusiasm for our brand.</li></ul>Display &amp; Merchandising<ul><li>Maintain visually appealing cake displays that reflect brand aesthetics and current promotions.</li><li>Ensure cakes and related products are properly labeled, presented, and replenished as needed.</li><li>Collaborate with the visual merchandising team to enhance presentation for special occasions or holidays.</li></ul>Order &amp; Inventory Coordination<ul><li>Track available cake stock and communicate with the kitchen or production team for updates.</li><li>Manage order forms, pre-orders, and reservation logs for special events or bulk orders.</li><li>Assist with periodic stock checks to ensure accurate records and smooth supply flow.</li></ul>Team &amp; Operational Support<ul><li>Coordinate with kitchen staff and management to ensure timely cake availability for display and sales.</li><li>Oversee packaging and gift wrapping of cakes for takeaway or delivery.</li><li>Follow opening and closing procedures for the retail section, maintaining cleanliness and hygiene standards.</li></ul>Key Skills &amp; Qualities<ul><li>Hospitality-Driven: Warm, polished, and customer-oriented, with a genuine passion for guest satisfaction.</li><li>Sales-Focused: Skilled in promoting premium cakes and identifying upselling opportunities.</li><li>Product Knowledge: Interest in cakes, flavors, and presentation, with the ability to convey product stories and uniqueness.</li><li>Attention to Detail: Maintains impeccable standards for display, packaging, and service presentation.</li><li>Professional &amp; Presentable: Demonstrates elegance, confidence, and grooming suitable for a luxury setting.</li><li>Organized &amp; Efficient: Manages multiple customers, orders, and administrative tasks effectively during peak times.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you Located in Bahrain?</li></ul>

Retail and Cake Specialist- Local Hire Only

About Us:Ali Al Mulla Group is a growing name in the luxury retail and beauty industry, operating premium stores across Bahrain and the UAE. We are seeking a dynamic and experienced Retail Manager to oversee the operations of our two retail locations, ensuring excellence in customer service, sales performance, and team leadership.Key Responsibilities:<ul><li>Oversee daily operations of both retail shops, ensuring smooth coordination and performance.</li><li>Achieve sales targets and profitability goals across both locations.</li><li>Lead, train, and motivate the sales team to deliver outstanding customer experiences.</li><li>Ensure consistent brand presentation and adherence to company standards.</li><li>Manage inventory levels, stock replenishment, and visual merchandising.</li><li>Coordinate marketing, promotions, and seasonal campaigns with the management team.</li><li>Prepare performance reports and provide feedback to senior management.</li><li>Monitor staff schedules, attendance, and performance across both shops.</li></ul>Requirements:<ul><li>Minimum 5 years of experience in retail management, preferably in beauty, fashion, or luxury brands.</li><li>Strong leadership and communication skills.</li><li>Ability to manage multiple locations and teams effectively.</li><li>Excellent customer service and problem-solving abilities.</li><li>Good understanding of sales reports, KPIs, and retail operations.</li><li>Flexible to travel between Bahrain and UAE as required.</li><li>Knows language arabic and freNch</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>How many staff members have you previously supervised?</li><li>How many years of experience do you have in retail management?</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>

Retail Manager

ManpowerGroup Middle East

<div>
 
 We are looking for a
 
 Country Head in Bahrain.
 
 As the Retail Country Head is responsible for leading the overall retail operations, strategy, and performance of all stores within the country. This role focuses on driving sales growth, maximizing profitability, ensuring brand consistency, and delivering exceptional customer experiences in alignment with the company&rsquo;s global retail strategy.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 Strategic Leadership &amp; Business Development:
 
 
 
 
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 Develop and execute the country&rsquo;s retail strategy in line with regional and global business objectives.
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 Identify and capitalize on new market opportunities, store expansion plans, and potential partnerships.
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 </ul>
 
 
 
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 Monitor market trends, consumer behavior, and competitor activity to inform business decisions.
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 </ul>
 
 
 
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 Ensure alignment between brand positioning, pricing strategies, and local market dynamics.
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 Sales &amp; Financial Management
 
 
 
 
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 Drive sales performance and profitability across all retail stores.
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 Develop annual sales targets, budgets, and forecasts; monitor performance against KPIs.
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 Implement effective cost-control measures to optimize operational efficiency.
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 Ensure accurate financial reporting and timely submission of management reports.
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 Retail Operations Management
 
 
 
 
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 Oversee day-to-day retail operations across all stores, ensuring operational excellence and adherence to company standards.
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 Establish best practices in inventory management, visual merchandising, and customer service.
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 Ensure compliance with health, safety, and regulatory requirements
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 Optimize store layouts and customer flow to enhance the shopping experience.
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 People Leadership &amp; Development
 
 
 
 
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 Lead, motivate, and develop retail teams, including Regional, Area, and Store Managers.
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 Build a performance-driven culture focused on accountability, service excellence, and teamwork.
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 Identify training needs and collaborate with HR to enhance retail staff capabilities.
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 Drive succession planning and talent development within the retail organization.
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 Customer Experience &amp; Brand Standards
 
 
 
 
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 Champion customer-centric initiatives that elevate the brand experience.
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 Ensure brand guidelines, visual identity, and store standards are consistently maintained.
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 Gather customer insights and feedback to continuously improve service and experience.
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 Cross-Functional Collaboration
 
 
 
 
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 Work closely with Marketing, Merchandising, Supply Chain, Finance, and HR teams to ensure operational alignment.
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 Support marketing campaigns, promotions, and new product launches at the retail level.
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 Liaise with global and regional teams to ensure brand coherence and strategy execution.
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 Performance Analysis &amp; Continuous Improvement
 
 
 
 
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 Analyze store performance metrics and identify areas for improvement.
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 Implement innovative retail technologies and digital initiatives to enhance performance.
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 Review and refine operational processes for efficiency and scalability.
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 </ul>
 
 
 
 
 
 Key Competencies:
 
 
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 Strong commercial acumen and strategic thinking
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 Proven leadership and team management skills
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 Excellent communication and stakeholder management
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 Deep understanding of retail operations and customer experience
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 Data-driven decision-making and problem-solving skills
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 Adaptability and resilience in dynamic market environments
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 </ul>
 
 
</div>

Country Head

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