asst. restaurant manager - primavera (italian speaking)

sales lady

assistant store supervisor Jobs in Manama

assistant store supervisor

counter salesmen/ sales lady Jobs in Manama

counter salesmen/ sales lady

sales analyst

sales executive

sales assistant

AWIN Mohammed Jalal and sons 

<p><strong>Sales Analyst</strong><br /><strong>Location: Manama, Bahrain</strong><br /><strong>Employment Type: FULL_TIME</strong><br /><br /><strong>Job Overview</strong><br />AWIN Mohammed Jalal and sons, a dynamic trading and distribution company, is seeking a meticulous and insightful <strong>Sales Analyst</strong> to join our team in <strong>Manama, Bahrain</strong>. As a key player in the Bahraini FMCG sector, AWIN is committed to delivering high-quality products and innovative solutions from leading international and regional brands. The successful candidate will play a crucial role in driving our customer-centric approach by transforming raw sales data into actionable insights that support strategic decision-making and fuel our continued growth across retailers, wholesalers, and pharmacies.<br /><br /><strong>Responsibilities</strong><br />* Analyse sales data to identify trends, patterns, and opportunities for growth across different product categories and customer segments.<br />* Develop and maintain regular sales reports, dashboards, and performance metrics for senior management and the sales team.<br />* Monitor and evaluate sales performance against targets, providing detailed variance analysis and commentary.<br />* Support the sales team with data-driven insights to optimize sales strategies and improve efficiency.<br />* Conduct market research and competitor analysis to provide a comprehensive view of the market landscape.<br />* Assist in the development of sales forecasts, annual budgets, and strategic planning processes.<br />* Collaborate with marketing, supply chain, and finance departments to ensure alignment and support cross-functional initiatives.<br />* Ensure data integrity and accuracy across all sales reporting systems.<br /><br /><strong>Qualifications</strong><br />* Proven experience in a sales analysis, business analysis, or a similar analytical role, preferably within the FMCG sector.<br />* A bachelor's degree in Business, Economics, Statistics, or a related field.<br />* Strong analytical and problem-solving skills, with a keen eye for detail and accuracy.<br />* Advanced proficiency in Microsoft Excel, including pivot tables, advanced formulas, and data modelling.<br />* Experience with CRM systems and data visualisation tools (e.g., Power BI, Tableau) is highly advantageous.<br />* Excellent written and verbal communication skills, with the ability to present complex information clearly and concisely.<br />* A proactive and self-motivated individual who can work effectively both independently and as part of a team.</p>

Sales Analyst

Orla Restaurant

<p>We are seeking a driven and customer-oriented <b>Sales Representative</b> to join our fashion retail team. This role involves engaging with customers, representing the brand, and ensuring a high level of customer satisfaction in-store.</p><p><b>Key Requirements:</b></p><p><b>Experience in garment tailoring is preferred</b></p><p><b>Open to male candidates</b></p><p><b>Strong knowledge of fashion, garment construction, and sewing techniques</b></p><p><b>Ability to work with precision and attention to detail</b></p><p><b>Good time management and ability to meet deadlines</b></p><p><b>Passion for quality craftsmanship and creativity</b></p><p><b>Bahraini and non-Bahraini candidates are welcome to apply</b></p><p><b>Interested candidates are invited to send their CV to:</b></p><p><b>hi@gvven.com</b></p><p>Job Type: Full-time</p><p>Experience:</p><ul><li>sales: 1 year (Preferred)</li></ul><p>Work Location: In person</p>

Sales representative

Allergan Aesthetics, an AbbVie Company

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 <strong>
  Allergan Aesthetics
  <br/>
  <br/>
 </strong>
 At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Company Description
 <br/>
 <br/>
 At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit https://global.allerganaesthetics.com/. Follow Allergan Aesthetics on LinkedIn.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Promote Sales
  </li>
  <li>
   To ensure consistent sales growth and achievement of sales goals and targets in assigned territory by identifying opportunities and gaining new business while maintaining existing business.
  </li>
  <li>
   Ensure that Company strategies are correctly and uniformly implemented.
  </li>
  <li>
   Carry out sales calls, targeting high sales areas for maximum efficiency.
  </li>
  <li>
   Develop new business opportunities with existing and potential clients
  </li>
  <li>
   Monitor market trends and competitor activity in assigned territory.
  </li>
  <li>
   Maintain close relationships with key accounts, and ensure their requirements are being met by the company's products where possible.
  </li>
  <li>
   Appraise current and planned customer needs and advise on the application of company products and services to customer requirements.
  </li>
  <li>
   Represent Allergan in a professional manner that aligns with company image, ensuring activities comply with legal and ethical standards.
  </li>
  <li>
   Customer focus
  </li>
  <li>
   Making customers and their needs a primary focus of one&rsquo;s actions; developing and sustaining productive customer relationships.
  </li>
  <li>
   Actively seeks information to understand customers&rsquo; circumstances, problems, expectations, and needs.
  </li>
  <li>
   Shares information with customers to build their understanding of issues and capabilities.
  </li>
  <li>
   Builds rapport and cooperative relationships with customers.
  </li>
  <li>
   Considers how actions or plans will affect customers; responds quickly to meet customer needs and resolve problems; avoids over commitments.
  </li>
  <li>
   Implements effective ways to monitor and evaluate customer concerns, issues, and satisfaction and to anticipate customer needs.
  </li>
  <li>
   Communication
  </li>
  <li>
   Clearly conveying information and ideas through a variety of communication means
  </li>
  <li>
   Clarifies purpose and importance; stresses major points; follows a logical sequence.
  </li>
  <li>
   Frames message in line with audience experience, background, and expectations; uses terms, examples, and analogies that are meaningful to the audience.
  </li>
  <li>
   Seeks input from audience; checks understanding; presents message in different ways to enhance understanding.
  </li>
  <li>
   Attends to messages from others; correctly interprets messages and responds appropriately.
  </li>
  <li>
   Initiative
  </li>
  <li>
   Making active attempts to influence events to achieve goals; self-starting rather than accepting passively; taking action to achieve goals beyond what is required, being proactive.
  </li>
  <li>
   Takes thoughtful action when confronted with a problem or when made aware of a situation.
  </li>
  <li>
   Implements new ideas or potential solutions without prompting; does not wait for others to take action or request action.
  </li>
  <li>
   Takes action that goes beyond job requirements in order to achieve objectives.
  </li>
  <li>
   Looks for ways to improve efficiencies and reduce costs.
  </li>
  <li>
   Compliance &amp; Integrity
   <br/>
   <br/>
  </li>
 </ul>
 Each employee is responsible for conducting his or her activities on behalf of the company consistent with a high standard of business ethics and in compliance with the laws and regulations that govern our activities. Your obligation encompasses the following:
 <br/>
 <br/>
 <ul>
  <li>
   Takes personal responsibility for and demonstrates a high level of understanding of and adherence to the applicable internal policies, including but not limited to our Code of Ethics and Business Conduct and other policies applicable to your job, and external laws and regulations governing your activities.
  </li>
  <li>
   Exhibits high business ethics standard in dealing with internal and external stakeholders, including dealing with others honestly and openly, showing accountability, being reliable and trustworthy and being loyal to the company.
  </li>
  <li>
   Completes all required compliance and ethics related training within required timelines.
  </li>
  <li>
   Encourages a high level of understanding of and adherence to compliance and ethics amongst colleagues and third parties.
  </li>
  <li>
   Fully co-operates in any internal and external audits, investigations and inspections.
   <br/>
   <br/>
  </li>
 </ul>
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Qualifications
 <br/>
 <br/>
 Education and Experience
 <br/>
 <br/>
 <ul>
  <li>
   A degree in Pharmacy or related Healthcare Science
  </li>
  <li>
   A sound background in sales and commercial awareness
  </li>
  <li>
   At least two to three (2 to 3) years of proven experience as a Product Specialist
  </li>
  <li>
   Mature, flexible person capable of working on his/ her own initiative
  </li>
  <li>
   Professional approach and a good team leader and worker
  </li>
  <li>
   Excellent communication and organizational skills
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Essential Skills, Experience, And Competencies
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High level of negotiation skills and extensive record of negotiation success.
  </li>
  <li>
   Business acumen with demonstrated ability to make strategic decisions and choices.
  </li>
  <li>
   Crafts rigorous and innovative strategic plans, and implements plans efficiently and effectively over a time period of 2 to 3 years.
  </li>
  <li>
   Works collaboratively and productively within a team of highly skilled hospital representatives and sales managers.
  </li>
  <li>
   Experienced in C-Suite interactions: gains credibility and trust quickly with high level hospital executives.
  </li>
  <li>
   Ability to form relationships quickly and have demonstrable persuasive abilities
  </li>
  <li>
   Highly effective communicator both orally and in writing; can get ideas across one to one and in presentations
  </li>
  <li>
   Highly organized with attention to detail
  </li>
  <li>
   Strong team player and know how to collaborate and engage many stakeholders across a large organization
  </li>
  <li>
   Superior relationship building skills
  </li>
  <li>
   Solid negotiation and decision making skills
  </li>
  <li>
   Solid analytical and numerical abilities
   <br/>
   <br/>
  </li>
 </ul>
 Additional Information
 <br/>
 <br/>
 AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled.
 <br/>
 <br/>
 US &amp; Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
 <br/>
 <br/>
 US &amp; Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
 <br/>
 <br/>
 https://www.abbvie.com/join-us/reasonable-accommodations.html
</div>


Allergan Aesthetics Product Specialist

<div>
 <strong>
  We help the world run better
  <br/>
  <br/>
 </strong>
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 <br/>
 <br/>
 <strong>
  SAP Customer Experience (CX) Solution Sales Executive
  <br/>
  <br/>
 </strong>
 <strong>
  Location: Bahrain
  <br/>
  <br/>
 </strong>
 <strong>
  Role Type:
 </strong>
 Solution Sales
 <br/>
 <br/>
 <strong>
  Bring Everything You Are. Become Everything You Want.
  <br/>
  <br/>
 </strong>
 At SAP, we help the world run better and improve people&rsquo;s lives. As a
 <strong>
  Customer Experience (CX) Solution Sales Executive
 </strong>
 , you will enable customers to transform how they engage their own customers&mdash;delivering connected, intelligent experiences across marketing, sales, service, commerce, and customer data.
 <br/>
 <br/>
 In this quota‑carrying role, you will work with named existing and prospective accounts to accelerate adoption of SAP&rsquo;s CX portfolio. You will partner closely with customer stakeholders and SAP teams to drive meaningful business outcomes and long‑term value.
 <br/>
 <br/>
 <strong>
  What You&rsquo;ll Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Drive strategic sales cycles for SAP CX solutions that support end‑to‑end customer experience transformation.
  </li>
  <li>
   Build, develop, and expand relationships with key customer stakeholders across multiple lines of business.
  </li>
  <li>
   Influence customer requirements, guiding them toward best‑in‑class SAP capabilities and aligned solution roadmaps.
  </li>
  <li>
   Shape long‑term customer strategies and jointly develop concepts that support sustainable success.
  </li>
  <li>
   Provide ongoing updates on pipeline, customer engagements, and deal progression.
  </li>
  <li>
   Support customer adoption, value realization, and post‑sale success through strong collaboration with internal teams.
  </li>
  <li>
   Engage cross‑functional SAP experts to bring the full value of SAP to the customer.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Bring
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Several years of progressive responsibility in solution sales, ideally in Customer Experience, CRM, digital engagement, or enterprise software.
  </li>
  <li>
   Strong technical or business understanding of one or more CX domains.
  </li>
  <li>
   A proven ability to cultivate trusted, long‑term customer relationships.
  </li>
  <li>
   Excellent communication skills with the ability to articulate value, build common ground, and guide customer conversations with clarity.
  </li>
  <li>
   The ability to operate independently, prioritize effectively, and deliver results in complex environments.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We Win Together at SAP
  <br/>
  <br/>
 </strong>
 When you join SAP, you join a global community committed to innovation, impact, and continuous learning. You&rsquo;ll work on technologies that shape the future of customer engagement, supported by a culture designed to help you grow, collaborate, and do your best work.
 <br/>
 <br/>
 <strong>
  Ready to Drive the Future of Customer Experience?
  <br/>
  <br/>
 </strong>
 Apply today and help our customers become best‑run businesses through modern, unified, and intelligent customer experiences.
 <br/>
 <br/>
 <strong>
  Bring out your best
  <br/>
  <br/>
 </strong>
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 <br/>
 <br/>
 <strong>
  We win with inclusion
  <br/>
  <br/>
 </strong>
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 <br/>
 <br/>
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 <br/>
 <br/>
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 <br/>
 <br/>
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 <br/>
 <br/>
 Successful candidates might be required to undergo a background verification with an external vendor.
 <br/>
 <br/>
 <strong>
  Compensation Range Transparency
  <br/>
  <br/>
 </strong>
 SAP believes pay transparency is essential for cultivating an honest, supportive, and inclusive culture, representing a significant step in our commitment to leading the way in achieving pay equity. SAP provides the annualized compensation range, which includes both base salary and variable incentive targets for the career level of the posted role. The target range for this position is  [EUR]. The actual amount offered to successful candidates will fall within this range and will depend on factors such as education, skills, experience, and role scope, as determined during the selection process. Any SAP variable incentive includes a target amount, with the actual payout depending on both company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements on SAP's Benefits and Rewards site.
 <br/>
 <br/>
 <strong>
  AI Usage in the Recruitment Process
  <br/>
  <br/>
 </strong>
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 <br/>
 <br/>
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 <br/>
 <br/>
 Requisition ID: 447481 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 <br/>
 <br/>
</div>


Senior Solution Sales Exec - CX

Alzayani Investments

<div>
 <p>
  <strong>
   Job Overview
  </strong>
 </p>
 <p>
  The Auto Finance Officer will be responsible on processing customer requests for internal financing options and securing financing from banks for vehicle purchases. The Auto Finance Officer should have a good background in finance, excellent communication skills, and the ability to work effectivelyin a fast-paced environment.
 </p>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Process customer requests for internal financing options, including reviewing credit applications, verifying customer information.
  </li>
  <li>
   Communicate with customers to explain financing options, terms, and conditions, ensuring they have a clear understanding of the process.
  </li>
  <li>
   Collaborate with sales teams to provide accurate and timely information regarding financing options available to customers.
  </li>
  <li>
   Liaise with banks and financial institutions to secure financing for customers' vehicle purchases.
  </li>
  <li>
   Prepare necessary documentation for loan applications, ensuring accuracy and completeness.
  </li>
  <li>
   Negotiate loan terms and interest rates with banks on behalf of customers.
  </li>
  <li>
   Stay updated on current lending rates, loan programs, and industry trends in automotive financing.
  </li>
  <li>
   Ensure compliance with all applicable laws, regulations, and internal policies related to financing activities.
  </li>
  <li>
   Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining positive relationships with customers throughout the financing process.
  </li>
  <li>
   Follow up with sales executives if a customer isn&rsquo;t met by Auto Finance Coordinator to obtain necessary details.
  </li>
  <li>
   Ensure comprehensive customer information is provided for all applications (in-house deals, NOC requests, or Hold payments).
  </li>
  <li>
   Coordinate with sales admin to monitor compliance with deal approval terms and conditions.
  </li>
  <li>
   Prepare a weekly report on the number of in-house deals initiated, bank deals, and relevant reports for approved customers.
  </li>
  <li>
   Submit thorough and well-written in-house applications after meeting customers and gathering information.
   <br/>
   <br/>
  </li>
 </ul>
 <p>
  &nbsp;
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   Bachelor's degree in finance, accounting, or a related field.
  </li>
  <li>
   Proven experience in finance or accounting roles within the automotive industry. Experience in a dealership setting is highly desirable.
  </li>
  <li>
   Good knowledge of financial principles, practices, and regulations related to automotive financing.
  </li>
  <li>
   Excellent communication skills with the ability to explain complex financial concepts to customers in a clear and concise manner.
  </li>
  <li>
   Strong attention to detail and accuracy.
  </li>
  <li>
   Ability to work independently as well as collaboratively with cross-functional teams.
  </li>
  <li>
   Strong negotiation and relationship-building skills.
  </li>
  <li>
   Ability to multitask and prioritize workload in a fast-paced environment.
  </li>
  <li>
   Problem solving ability alongside having the initiative to produce a better output throughout work tasks &amp; duties.
  </li>
  <li>
   Ability to meet deadlines.
   <br/>
   <br/>
  </li>
 </ul>
</div>


Auto Finance Coordinator

Majid Al Futtaim

<div>
 <strong>
  JOB TITLE
  <br/>
  <br/>
 </strong>
 Team Leader - Grocery | MAF Retail | Hypermarket Bahrain
 <br/>
 <br/>
 <strong>
  Role Summary
  <br/>
  <br/>
 </strong>
 The Team Leader Grocery is responsible for implementing quality, range and freshness standards to facilitate an exceptional customer experience in order to achieve set sales targets. The team Leader is key a motivator ensuring all team members are working optimally, and that any problems are addressed immediately so that they do not impact customer service. Coaching and development is a critical responsibility to deliver an exceptional customer service within assigned section.
 <br/>
 <br/>
 <strong>
  ROLE PROFILE
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Oversee and implement the commercial policy agreed for the store pricing.
  </li>
  <li>
   Oversee the products assortment in the section.
  </li>
  <li>
   Negotiate internal promotions with suppliers to enforce the image of discount inside the section .
  </li>
  <li>
   Monitor the NPS in the section work on improving areas that needs development.
  </li>
  <li>
   Provide input on the price image and freshness image.
  </li>
  <li>
   Ensure proper stock management (Preparing stock reports, stock value, control out of stock, stock replenishment orders and merchandise deliveries).
  </li>
  <li>
   Oversee and implement initiatives to ensure lowest waste and shrinkage ratio and control waste items report.
  </li>
  <li>
   Identify slow moving items and stock depreciation in order to help push their sales before expiry, if applicable.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Diploma in Commerce or Finance.
  </li>
  <li>
   3+ years in Retail operations role.
  </li>
  <li>
   Pleasant and warm disposition with a customer service orientation.
  </li>
  <li>
   People orientated and able to build team spirit and motivation.
  </li>
  <li>
   People orientated and able to build team spirit and motivation.
  </li>
  <li>
   Action oriented.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  </li>
  <li>
   Work in a friendly environment, where everyone shares positive vibes and excited about our future.
  </li>
  <li>
   Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
  </li>
 </ul>
</div>


Team Leader - Grocery

Chenega Corporation

<div>Overview:
<div><b>
Personnel Assistant I</b></div><div></div><div><b><br>
Manama, Bahrain</b></div><div></div><div><br>
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer&rsquo;s core culture? If so, Chenega Military, Intelligence &amp; Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!</div><div></div><div><br>
The <b>Personnel Assistant I </b>shall support the Navy Personnel Command by verifying the identity and eligibility of authorized DoD beneficiaries, issuing DoD Identification Cards, and performing DEERS updates in Manama, Bahrain.</div>
Responsibilities:
<ul><li>Interact with customers utilizing effective face-to-face customer service skills of positive attitudes, adaptability, friendliness, empathy, time management, communication, de-escalation, and composure in stressful situations.
</li><li>Verbally acknowledge customers upon arrival.
</li><li>Verify and issue Common Access Cards (CAC) and Uniformed Service Identification (USID) to eligible recipients through DEERS.</li><li>
Serve as Verifying Official on DEERS/RAPIDS terminal and ensure input data for accuracy and correctness.
</li><li>Assist customers with questions concerning identification card eligibility, application requirements, and DEERS.</li><li>
Answer telephone inquiries.</li><li>
Monitor customer wait times via sign-in sheets.
</li><li>Return all failed or retrieved CACs to DMDC monthly.</li><li>
Ensure all non-DEERS CAC updates are performed accurately and efficiently.</li><li>
Perform customer services, including but not limited to PIN resets and verifying and updating PKI certificates, etc.</li><li>
Provide ICA services as necessary to ensure the timely and accurate distribution and retrieval of identification cards, including updating customer information in DEERS.</li><li>
Initiate CAC requests and distribute CACs and PINs IAW the RAPIDS User Guide.
</li><li>Verify identification IAW Homeland Security Presidential Directive 12 (HSPD12) and Federal Information Processing Standards FIPS201-1.</li><li>
Provide ID Card services to all personnel assigned to support customer commands, other military service personnel, retirees and their dependents, and contractors that are verified through the Mission Partner (MP) Identity, Credential and Access Management (ICAM) program.</li><li>
Ensure appropriate security personnel are immediately notified of any unauthorized or unsafe acts, regardless of the rank or position of the person.
</li><li>Verbally encourage all customers to submit feedback and ensure all customers are provided with QR codes, phone numbers, and other necessary information to access the program&rsquo;s customer feedback systems through Qualtrics.</li><li>
Maintain RAPIDS equipment within the physical parameters and configurations established at the time of installation.</li><li>
Perform printer maintenance as stated in the Maintenance and Cleaning Procedures, located in the Verifying Officials Information System (VIOS).</li><li>
Perform printer maintenance and User Maintenance on RAPIDS equipment
</li><li>Keep RAPIDS VPN connected at all times to avoid costly repairs to high-value equipment.
</li><li>Complete annual company and customer training requirements.</li><li>
Assist with monthly metrics reporting</li><li>
Record labor hours daily.</li><li>
Other duties as assigned.</li></ul>
Qualifications:
<ul><li>High School Diploma or GED required.</li><li>
1+ years of experience in a Customer Service environment.</li><li>
Must have the ability to pass a Navy background check before starting and later maintain a Secret clearance.</li><li>
Must obtain an appropriate work visa before starting.</li></ul><div></div><div><b><br>
Preferred Qualifications:</b></div><ul><li>
Human Resource (HR) background in either Military Personnel or DEEPS/RAPIDS preferred.
<ul><li>Similar HR experience gained from either the private sector or other Federal Agency is acceptable.</li></ul></li></ul><div><i><br>
</i></div><div><b>Knowledge, Skills, and Abilities:</b></div><ul><li>
Proficient in both oral and written communication in order to communicate effectively with others and explain complex actions taken in regard to military members&rsquo; entitlements, allowances, and collections.
</li><li>Working knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
</li><li>Working knowledge of grammar, spelling, capitalization, punctuation, and military terminology commonly used in office settings to prepare material correctly.</li><li>
Working knowledge of standard office equipment, like computers, electric typewriters, copiers, fax machines, scanners, and other office automation systems to perform a substantial range of office automation support.</li><li>
Ability to multi-task in a high-stress, performance-based environment.</li><li>
Ability to establish priorities and meet established deadlines.</li><li>
Ability to travel locally up to 10% as required.</li></ul><div><b>
How you&rsquo;ll grow</b></div><div>
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there&rsquo;s always room to learn.</div><div></div><div><br>
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.</div><div></div><div><b><br>
Benefits</b></div><div>
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.</div><div>
Learn more about what working at Chenega MIOS can mean for you.</div><div></div><div><b><br>
Chenega MIOS&rsquo;s culture</b></div><div>
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.</div><div></div><div><b><br>
Corporate citizenship</b></div><div>
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.</div><div>
Learn more about Chenega&rsquo;s impact on the world.</div><div>
Chenega MIOS News- https://chenegamios.com/news/</div><div></div><div><b><br>
Tips from your Talent Acquisition Team</b></div><div>
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:</div><div>
Chenega MIOS web site - www.chenegamios.com</div><div>
Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm</div><div>
LinkedIn - https://www.linkedin.com/company/1472684/</div><div>
Facebook - https://www.facebook.com/chenegamios/</div><div></div><div><br>
#Chenega Analytic Business Solutions, LLC</div>
Teleworking Permitted?: false</div>

Personnel Assistant I

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