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sales administration manager

Señor Gonzales Mexican Restaurant

Job Summary:We are seeking a highly organized and experienced Senior Sales Administrator to oversee and streamline our sales operations. This role involves processing online and B2B orders, managing dispatch workflows, preparing detailed sales reports, and maintaining strong customer and B2B client relationships. In addition, the Senior Sales Administrator will lead and supervise a team of junior sales administrators, ensuring operational efficiency and high standards of service across the department.Key Responsibilities:Sales &amp; Order Administration<ul><li>Manage and process online website orders and B2B sales transactions.</li><li>Coordinate with the warehouse and logistics teams for timely and accurate dispatch.</li><li>Oversee documentation and invoicing for all sales orders.</li></ul>Team Leadership<ul><li>Supervise, train, and support junior sales administrators in their day-to-day tasks.</li><li>Allocate tasks and ensure team performance aligns with company goals and deadlines.</li><li>Provide guidance, monitor progress, and conduct regular team check-ins and reviews.</li></ul>Customer &amp; B2B Relationship Management<ul><li>Act as the primary point of contact for customer inquiries, escalations, and issue resolution.</li><li>Maintain and grow relationships with B2B clients through excellent service and communication.</li><li>Ensure prompt handling of post-sale support, customer feedback, and service recovery when necessary.</li></ul>Sales Reporting &amp; Analysis<ul><li>Prepare and deliver daily, weekly, and monthly sales reports.</li><li>Analyze sales performance, trends, and customer behavior to support strategic decisions.</li><li>Identify gaps and opportunities in sales data to improve sales performance and reporting accuracy.</li></ul>Operational Coordination<ul><li>Liaise with internal teams including sales, marketing, warehouse, and finance for seamless execution of orders.</li><li>Monitor stock levels and proactively address supply issues.</li><li>Maintain accurate and up-to-date records in the CRM and ERP systems.</li></ul>Process Improvement<ul><li>Continuously review and improve sales administration processes to increase efficiency.</li><li>Implement best practices and SOPs within the team.</li><li>Lead or support system upgrades or automation initiatives.</li></ul>Requirements:<ul><li>Minimum 3&ndash;5 years of experience in sales administration or a similar role, including team leadership experience.</li><li>Strong knowledge of order management, dispatch coordination, and B2B sales processes.</li><li>Proficiency in CRM tools, ERP systems, and Microsoft Office, especially Excel.</li><li>Exceptional organizational, analytical, and communication skills.</li><li>Proven ability to manage a team, set priorities, and drive accountability.</li><li>Customer-first mindset with a proactive and solutions-driven approach.</li></ul>Preferred Qualifications:<ul><li>Experience with e-commerce platforms (e.g., Shopify, WooCommerce).</li><li>Familiarity with UAE-based logistics and fulfillment processes.</li><li>Experience in a high-growth FMCG or retail environment.</li></ul>Job Types: Full-time, PermanentPay: AED3,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Do you have at least 3 years of experience in sales administration, including handling B2B and online orders?</li></ul>Experience:<ul><li>E-commerce: 4 years (Preferred)</li></ul>

Senior Sales Administrator

Dealt Trading LLC

Position OverviewThe Sales Admin - Omni-Channel will play a key role in supporting the sales team across multiple sales channels (e.g., online, offline, in-store, direct sales, and partner channels). This role requires a combination of administrative, operational, and sales support skills, as well as the ability to manage sales data and communicate effectively with cross-functional teams. The Sales Admin will help streamline processes, improve the customer experience, and contribute to achieving sales targets across all channels.Key Responsibilities1. Sales Support Across Channels:o Provide administrative support to the sales team across multiple sales channels, ensuring smooth operations and timely execution of tasks.o Assist in processing sales orders, tracking shipments, and handling returns or exchanges.o Monitor and report on omni-channel sales performance, helping to identify trends and opportunities for improvement.o Liaise with cross-functional teams (e.g., marketing, IT, logistics) to ensure a seamless customer experience across all touchpoints.2. Order Management:o Oversee and support the order lifecycle from order entry to fulfillment for online and offline channels.o Track and resolve issues related to order discrepancies, delays, or customer queries.o Ensure that the sales data is accurate and up to date in the ZOHO or sales management systems.3. Customer Interaction &amp; Service:o Support the sales team by handling customer inquiries and providing assistance related to product availability, pricing, and promotions.o Address customer complaints or issues and work with appropriate teams to resolve them promptly.o Monitor and respond to customer feedback from various channels (e.g., email, social media, online chat).4. Sales Reporting &amp; Analytics:o Assist in compiling and analyzing sales data from all channels, including online and offline stores.o Prepare regular sales reports and provide insights to help optimize sales strategies.o Track KPIs (Key Performance Indicators) and assist in forecasting sales trends across channels.5. Coordination with Other Departments:o Collaborate with marketing teams to ensure consistent messaging and promotions across all sales channels.o Work closely with inventory and logistics teams to ensure stock levels are accurate and available for all channels.o Coordinate with IT teams to ensure seamless integration and functionality of sales platforms.6. Process Improvement:o Identify inefficiencies in sales processes and recommend improvements to streamline operations.o Assist in implementing new tools and systems that improve omni-channel sales performance.o Stay updated on best practices for omni-channel retailing and sales administration.Qualifications<ul><li>Education: Bachelor's degree in Business Administration, Sales, Marketing, or a related field (preferred).</li><li>Experience:</li><li>At least 2-3 years of experience in a sales administration or support role.</li><li>Experience in omni-channel sales environments (e-commerce, brick-and-mortar, direct sales).</li><li>Familiarity with Zoho ( CRM )software, sales analytics tools, and order management systems.</li><li>Skills:</li><li>Strong organizational skills and attention to detail.</li><li>Excellent communication skills, both written and verbal.</li><li>Ability to manage multiple tasks simultaneously in a fast-paced environment.</li><li>Strong problem-solving and analytical abilities.</li><li>Knowledge of sales and marketing strategies, with a focus on customer experience.</li><li>Proficiency in Microsoft Office Suite (Excel, advance ( Data analysis, Pivot Tables ,V lookup, Filters ,IF &amp; Formula )</li><li>and familiarity with sales-related software (e.g., Salesforce, Shopify, SAP, etc.).</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthApplication Deadline: 18/08/2025 Expected Start Date: 18/08/2025

Sales Admin Omnichannel

Alhodood Technologies

Key Responsibilities:<ul><li>Prepare and manage sales documentation, including Sales Purchase Agreements (SPAs), RERA Forms (A, B, F, I), Addendums, and NOCs.</li><li>Coordinate and follow up with clients on documentation requirements, payments, and signatures.</li><li>Handle EJARI registrations and tenancy contract renewals.</li><li>Liaise with Dubai Land Department (DLD) and other regulatory bodies to ensure full compliance.</li><li>Support the issuance of No Objection Certificates (NOCs) for resale or mortgage purposes.</li><li>Maintain organized records of tenancy contracts, ownership documents, and client correspondence.</li><li>Assist with coordination between tenants, landlords, and internal departments.</li><li>Manage and update CRM systems and client databases with accurate sales and lease information.</li><li>Generate regular sales and tenancy status reports for management.</li><li>Ensure compliance with RERA, DLD, and company policies in all administrative tasks.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Real Estate, or a related field.</li><li>Minimum 2 years of experience in real estate sales administration or property coordination.</li><li>Strong knowledge of RERA regulations, Dubai Land Department processes, Ejari, and contract documentation.</li><li>Excellent communication and coordination skills in English (Arabic is a plus).</li><li>Proficient in MS Office and CRM platforms.</li><li>High level of attention to detail and ability to manage multiple tasks under deadlines.</li></ul>Job Types: Full-time, PermanentPay: AED6,500.00 - AED7,000.00 per month

Sales Admin - ( Real Estate Developer) - Tagalog Speakers

Tomorrow World Real Estate Development L.L.C

Key Responsibilities<ul><li>Provide comprehensive administrative support to the on-site sales department.</li><li>Safeguard the confidentiality of sensitive information throughout document handling and the sales process.</li><li>Keep sales records and documentation meticulously organized and current.</li><li>Prepare and file essential paperwork associated with sales transactions.</li><li>Ensure adherence to company policies and legal requirements.</li><li>Manage customer issues, collaborating with the sales team to coordinate resolutions.</li><li>Cultivate positive relationships with clients through effective communication.</li><li>Generate, analyze, and present sales reports for management review in specified formats.</li><li>Offer insights into sales performance, identifying areas for improvement.</li><li>Facilitate seamless communication between the sales team, internal departments, and external stakeholders.</li><li>Coordinate and organize meetings, conferences, and appointments for the sales team as needed.</li><li>Assist in the creation of sales presentations and materials.</li><li>Attend to walk-in customers and direct them to the appropriate person or team.</li><li>Timely distribution of customer queries/matters to the designated agent.</li><li>Efficiently prepare contracts in accordance with established timelines.</li><li>Liaise with clients via emails and telephone, ensuring professional and timely responses.</li><li>Log accurate information, including data, accounting details, and client interactions, in accordance with established processes.</li><li>Identify and propose process efficiencies to enhance team productivity.</li><li>Assign leads as per established processes and maintain an updated CRM.</li><li>Manage the payment collection process for agent deals following the appropriate procedures.</li><li>Prepare agent paperwork/files, ensuring readiness for accounts and end-of-month figures.</li><li>Foster strong client rapport through daily liaison, aligning with the Savills brand.</li><li>Maintain a comprehensive awareness business to identify and share cross-selling opportunities with management and colleagues.</li><li>Collaborate as an effective team member, sharing knowledge and experience to improve efficiencies.</li><li>Work closely with team members to achieve collective goals and objectives.</li><li>Participate in all launch/hosted events, representing the brand and furthering client relationships.</li></ul>Compensation:<ul><li>Possess a degree or equivalent education, or a minimum of 2-3 years of experience in an administrative capacity.</li><li>Demonstrated track record in sales administration or a comparable role.</li><li>Exhibits robust organizational and multitasking capabilities.</li><li>Exceptional communication and interpersonal skills.</li><li>Proficient in Microsoft Office Suite and CRM software.</li><li>Familiarity with sales processes and customer service principles.</li><li>Meticulous attention to detail and accuracy in data entry.</li><li>Background in a client and customer-facing role.</li><li>Desirable experience in the Real Estate sector.</li></ul>Job Type: Full-timePay: AED5,500.00 - AED6,500.00 per month

Sales Admin (Real Estate Developer)

MERED

Job SummaryProvide essential administrative support to the Sales team by managing offers, full CRM support, documents, and agency coordination to ensure smooth and efficient sales operations.Key Responsibilities- Generate sales offers based on the Sales team&rsquo;s requests, ensuring accuracy and timely issuance to clients and agencies.- Coordinate the approval process for sales offers and handle unit reservations as instructed by the Sales team.- Manage the printing, signing, and distribution of booking forms and SPAs, coordinating with clients and internal management to complete all formalities.- Handle the onboarding of new agencies by collecting and verifying the required documentation, ensuring compliance with company standards.- Draft, finalize, and distribute agency agreements after receiving necessary approvals, ensuring smooth communication with agency representatives.- Issue Marketing NOCs to registered agencies, facilitating their promotional efforts and maintaining a professional relationship.- Act as the daily point of contact for agencies, addressing queries about sold units, commission percentages, and operational needs.- Set up and manage WhatsApp groups for efficient communication between agencies and internal sales teams, ensuring smooth collaboration.- Assist sales agents by generating inquiries from potential clients, supporting their efforts to convert leads into sales.- Track and document sales agents&rsquo; meetings and update the CRM system accordingly, ensuring an accurate record of all client interactions.- Archive and maintain a well-organized record of booking forms, SPAs, and agency agreements, ensuring accessibility and compliance with company policies.- Provide ongoing administrative support to the sales team, helping them meet targets and overcome operational challenges.Required Qualifications- Bachelor&rsquo;s Degree in Business Administration or related field.- 2+ years in a sales admin or coordination role.- Proficient in Microsoft Office and CRM systems.- CRM and document management proficiency.Preferred Qualifications- Experience in real estate or luxury property sector.- Familiarity with Dubai market and RERA regulations.Job Type: Full-time

Sales Administrator (UAE National)

Key Responsibilities (Real Estate Developer experience only apply)<ul><li>Provide comprehensive administrative support to the on-site sales department.</li><li>Safeguard the confidentiality of sensitive information throughout document handling and the sales process.</li><li>Keep sales records and documentation meticulously organized and current.</li><li>Prepare and file essential paperwork associated with sales transactions.</li><li>Ensure adherence to company policies and legal requirements.</li><li>Manage customer issues, collaborating with the sales team to coordinate resolutions.</li><li>Cultivate positive relationships with clients through effective communication.</li><li>Generate, analyze, and present sales reports for management review in specified formats.</li><li>Offer insights into sales performance, identifying areas for improvement.</li><li>Facilitate seamless communication between the sales team, internal departments, and external stakeholders.</li><li>Coordinate and organize meetings, conferences, and appointments for the sales team as needed.</li><li>Assist in the creation of sales presentations and materials.</li><li>Attend to walk-in customers and direct them to the appropriate person or team.</li><li>Timely distribution of customer queries/matters to the designated agent.</li><li>Efficiently prepare contracts in accordance with established timelines.</li><li>Liaise with clients via emails and telephone, ensuring professional and timely responses.</li><li>Log accurate information, including data, accounting details, and client interactions, in accordance with established processes.</li><li>Identify and propose process efficiencies to enhance team productivity.</li><li>Assign leads as per established processes and maintain an updated CRM.</li><li>Manage the payment collection process for agent deals following the appropriate procedures.</li><li>Prepare agent paperwork/files, ensuring readiness for accounts and end-of-month figures.</li><li>Foster strong client rapport through daily liaison, aligning with the Savills brand.</li><li>Maintain a comprehensive awareness business to identify and share cross-selling opportunities with management and colleagues.</li><li>Collaborate as an effective team member, sharing knowledge and experience to improve efficiencies.</li><li>Work closely with team members to achieve collective goals and objectives.</li><li>Participate in all launch/hosted events, representing the brand and furthering client relationships.</li></ul>Compensation:<ul><li>Possess a degree or equivalent education, or a minimum of 2-3 years of experience in an administrative capacity.</li><li>Demonstrated track record in sales administration or a comparable role.</li><li>Exhibits robust organizational and multitasking capabilities.</li><li>Exceptional communication and interpersonal skills.</li><li>Proficient in Microsoft Office Suite and CRM software.</li><li>Familiarity with sales processes and customer service principles.</li><li>Meticulous attention to detail and accuracy in data entry.</li><li>Background in a client and customer-facing role.</li><li>Desirable experience in the Real Estate sector.</li></ul>Job Type: Full-timePay: AED5,500.00 - AED6,500.00 per month

Sales Admin (Real Estate Devloper)

Efficient Tourism LLC

Position: Sales Administration &ndash; B2B Department Company: Efficient Tourism LLC Location: Dubai, UAE Experience: Minimum 2 years of relevant experienceAbout UsEfficient Tourism LLC is a reputable and growing company in the UAE&rsquo;s tourism and travel industry. We specialize in providing comprehensive travel solutions including tours, activities, visa services, and corporate travel management for both local and international partners.Job Responsibilities<ul><li>Handle B2B sales inquiries and convert them into confirmed bookings</li><li>Promote and sell the company&rsquo;s tourism services, packages, and corporate travel solutions</li><li>Build, maintain, and strengthen long-term relationships with B2B clients, agents, and partners</li><li>Prepare quotations, proposals, contracts, and ensure timely follow-ups</li><li>Coordinate with suppliers and internal departments for smooth execution of services</li><li>Achieve monthly sales and revenue targets set by the management</li><li>Maintain accurate client records, sales reports, and market insights</li><li>Support the team in identifying new business opportunities and partnerships</li></ul>Requirements<ul><li>Minimum 2 years of experience in Sales/Business Development in the travel &amp; tourism industry (UAE experience preferred)</li><li>Strong knowledge of UAE tourism products, attractions, and corporate travel services</li><li>Excellent communication, negotiation, and interpersonal skills</li><li>Proficiency in MS Office; experience with reservation/booking systems is an advantage</li><li>Ability to work under pressure, meet deadlines, and handle multiple tasks</li><li>Positive attitude, organized, proactive, and self-motivated</li></ul>What We Offer<ul><li>Medical insurance</li><li>UAE employment visa</li><li>Professional and supportive work environment</li><li>Career growth and advancement opportunities within the company</li></ul>Job Type: Full-timePay: From AED2,500.00 per monthExperience:<ul><li>Sales Consultant in the travel &amp; tourism industry: 2 years (Required)</li></ul>

Sales Administration – B2B Department

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