business development manager Jobs in Riyadh

business development manager

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sales executive

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business development executive Jobs in Riyadh

business development executive

sales and business development manager

Doctify

<div><h4 class="jobSectionHeader"><b>We&rsquo;re Doctify</b></h4><p>
Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence.</p><p>
Founded in 2015 and backed by $30m+ in funding, Doctify operates across 7 countries. We are uniting the global healthcare community, one trusted connection at a time.</p><p>
We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission.</p><h4 class="jobSectionHeader"><b>
About The Role</b></h4><p>
As we continue our global growth, we&rsquo;re looking for an ambitious Business Development Manager to join our commercial team and play a key role in driving new customer acquisition in Saudi Arabia.</p><p>
This a high activity, fast-paced sales role focussed on high-volume, transactional sales to healthcare providers across various verticals. You&rsquo;ll need to be comfortable managing the full 360 sales cycle from prospect through to product demonstration, and engaging in frequent outreach to hit ambitious revenue and activity targets.</p><h5 class="jobSectionHeader"><b>
You&rsquo;ll be responsible for</b></h5><ul><li><p>
Driving revenue, engagement, and new customer acquisition through high-volume outreach</p></li><li><p>
Managing the full 360 sales cycle, from prospecting through to deal closure, while maintaining a robust pipeline of prospects</p></li><li><p>
Consistently exceeding daily KPIs and monthly revenue targets, supported by your manager and the wider team</p></li><li><p>
Conducting time efficient product demonstrations and presentations, tailored to the requirements of each customer</p></li><li><p>
Becoming an expert on the Doctify product and a thought leader within the HealthTech field</p></li></ul><h5 class="jobSectionHeader"><b>
About you</b></h5><ul><li><p>
Fluency in Arabic and English</p></li><li><p>
You have a minimum of 3 years&rsquo; sales experience, in healthcare environments</p></li><li><p>
You&rsquo;re a confident communicator who thrives on outbound calling and selling in-person and virtually</p></li><li><p>
Resilience and grit are second nature to you - you bounce back quickly and keep moving, knowing that every no means the next yes is closer!</p></li><li><p>
You&rsquo;re energised by fast-paced work and don&rsquo;t shy away from change or a challenge</p></li><li><p>
Last but by no means least - you believe in our mission and want to be part of revolutionising the healthcare industry with us!</p></li></ul><h4 class="jobSectionHeader"><b>
Our Commitment to DEIB</b></h4><p>
Diversity, equity, inclusion and belonging aren&rsquo;t just values. They&rsquo;re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we work, how we build our teams, how we design our policies, and how we bring our mission to life.</p><p>
As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We&rsquo;re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive.</p><p>
We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process. If you require any adjustments, we&rsquo;re happy to discuss how we can support you. You can contact us at hiring@doctify.com.</p></div>

Business Development Manager

PFC Group

<p>Position</p><p><b>Sales Manager &ndash; Waterproofing, Concrete Repair &amp; Chemical Injection</b></p><p>Job Summary</p><p>We are looking for a dynamic and technically competent Sales Manager with expertise in waterproofing, concrete repair, chemical injection, and structural rehabilitation solutions. The ideal candidate should possess strong business development skills, technical knowledge, and the ability to build long-term relationships with clients, consultants, contractors, and developers.</p><p>Key Responsibilities</p><p>&middot; Develop new business opportunities and expand the company&rsquo;s client base.</p><p>&middot; Promote waterproofing, concrete repair, chemical injection, and structural rehabilitation solutions.</p><p>&middot; Build and maintain strong relationships with consultants, contractors, developers, and project owners.</p><p>&middot; Conduct client meetings, technical presentations, and product demonstrations.</p><p>&middot; Prepare technical and commercial proposals, quotations, and tender submissions.</p><p>&middot; Coordinate with technical and project teams to ensure successful project execution.</p><p>&middot; Identify customer requirements and recommend appropriate technical solutions.</p><p>&middot; Negotiate contracts and successfully close sales opportunities.</p><p>&middot; Monitor market trends, customer requirements, and competitor activities.</p><p>&middot; Prepare sales reports, forecasts, and business development plans.</p><p>&middot; Achieve monthly and annual sales targets.</p><p>Candidate Profile</p><p>&middot; Bachelor&rsquo;s Degree or Diploma in Civil Engineering or a related field.</p><p>&middot; Strong technical knowledge of:</p><p>o Waterproofing Systems</p><p>o Concrete Repair Systems</p><p>o Chemical Injection</p><p>o Structural Rehabilitation</p><p>o Crack Injection</p><p>o Structural Strengthening</p><p>o Protective Coatings</p><p>o Industrial Flooring Systems</p><p>&middot; Excellent communication, negotiation, and presentation skills.</p><p>&middot; Strong business development and client relationship management abilities.</p><p>&middot; Ability to prepare technical proposals and tender documents.</p><p>&middot; Good commercial awareness and problem-solving skills.</p><p>&middot; Proficiency in Microsoft Office applications.</p><p>Preferred Skills</p><p>&middot; Strong understanding of construction methodologies and repair techniques.</p><p>&middot; Ability to interpret drawings and technical specifications.</p><p>&middot; Self-motivated with excellent organizational and time management skills.</p><p>&middot; Ability to work independently and achieve sales objectives.</p><p>&middot; Strong customer service orientation and professional attitude.</p><p>Key Competencies</p><p>&middot; Business Development</p><p>&middot; Technical Sales</p><p>&middot; Client Relationship Management</p><p>&middot; Negotiation Skills</p><p>&middot; Tendering &amp; Estimation</p><p>&middot; Project Coordination</p><p>&middot; Market Analysis</p><p>&middot; Communication &amp; Presentation</p><p>&middot; Team Collaboration</p><p>&middot; Strategic Planning</p><p>Pay: ﷼10,000.00 - ﷼15,000.00 per month</p><p>Work Location: In person</p>

Job Description – Sales Manager (Waterproofing, Concrete Repair & Chemical Injection)

DaleelStore

<div>
 <p>
  <strong>
   About the Role
  </strong>
 </p>
 <p>
  Daleel Store is seeking an experienced Senior Business Development &amp; Partnerships Manager to lead and grow our B2B business. This role will focus on driving corporate sales and building strategic partnerships with banks, large enterprises, and corporate clients across the Kingdom. The ideal candidate brings a proven track record of closing high-value B2B deals in the banking, fintech, or enterprise sector, along with an established network of decision-makers.
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Develop and execute the B2B sales strategy targeting corporates, banks, financial institutions, and enterprise clients
  </li>
  <li>
   Identify, pursue, and close new business opportunities, building a strong and sustainable sales pipeline
  </li>
  <li>
   Establish and manage strategic partnerships with banks and financial institutions (loyalty programs, rewards, employee benefits, digital gifting solutions)
  </li>
  <li>
   Lead the full sales cycle end-to-end: prospecting, pitching, negotiating commercial terms, contracting, and closing
  </li>
  <li>
   Build and maintain long-term relationships with C-level executives and key decision-makers at client organizations
  </li>
  <li>
   Prepare and deliver compelling proposals, presentations, and commercial offers tailored to enterprise clients
  </li>
  <li>
   Negotiate partnership agreements, pricing structures, and SLAs in coordination with legal and finance teams
  </li>
  <li>
   Collaborate with product, marketing, and operations teams to ensure smooth onboarding and delivery for corporate clients
  </li>
  <li>
   Monitor market trends, competitor activity, and client needs to identify new revenue streams and product opportunities
  </li>
  <li>
   Achieve and exceed quarterly and annual revenue targets, and report regularly on pipeline, forecasts, and performance to senior management
  </li>
 </ul>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   7+ years of experience in business development, B2B sales, or partnerships, with at least 3 years in a senior role
  </li>
  <li>
   <strong>
    Proven track record of selling to or partnering with banks, financial institutions, and large enterprises this is essential
   </strong>
  </li>
  <li>
   Strong existing network within the corporate and banking sector in Saudi Arabia / GCC
  </li>
  <li>
   Demonstrated success in closing large, complex deals and managing long sales cycles
  </li>
  <li>
   Excellent negotiation, communication, and presentation skills in both Arabic and English
  </li>
  <li>
   Experience in e-commerce, digital gift cards, fintech, loyalty programs, or payments is a strong plus
  </li>
  <li>
   Self-driven, results-oriented, and comfortable working in a fast paced, growth stage environment
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Business Development & Partnerships Manager

Contentsquare

<div><div>Contentsquare is the all-in-one experience intelligence platform designed to be easily used by anyone who cares about digital journeys. With our flexible and scalable platform, organizations quickly get a deep understanding of their customers&rsquo; whole online journey.</div>
<div></div>
<div>We are a global leader in the experience analytics space, with a growing presence across 15 offices worldwide. We&rsquo;re here to stay&mdash;and we&rsquo;re looking for team members who are excited to drive impact and help us scale even further.</div>
<div></div>
<div>Our aim is to create an inclusive workplace where everyone learns and succeeds. Contentsquare has built a community of individuals who are daring, understanding, and deliberate. We invite you to join us in making the complex simpler&mdash;for our customers, their customers, and each other.</div>
<div></div>
<div><i>Important note: Be careful of scammers pretending to be from Contentsquare. We will never ask for money or contact you through random texts. Any communication from our in house Talent Acquisition team will only ever come from our </i><i>contentsquare.com</i><i> or @contentsquare-ext.com domain. For more information, visit our careers blog.</i></div><div></div><div><b><br>
About the job:</b></div>
<div>
<p>Contentsquare is looking for a dynamic Partner Sales Manager who will be a key member of our growing global partnerships team covering the Middle East region. In this role, you will be responsible for generating pipeline, supporting sales efforts with our new logo and existing business team by working with key Solution, Technology and Cloud Partners. You will be responsible for building and penetrating new partners and using existing partnerships to drive revenue and sales. The role will be aligned with Account Executives in your assigned territory. In addition to sales teams, you will be responsible for collaborating with marketing and other departments in the region to grow pipeline and partner mindshare.</p>
<p>
In this truly cross-functional opportunity at our high-growth company, you will take initiative and ownership when helping implement new business and partnership opportunities in the field, while being a trusted and valued resource to our teams to close sales deals and accelerate revenue growth.</p>
</div>
<div><b>What you&rsquo;ll do:</b></div>
<h3 class="jobSectionHeader"><b>Partnership Development &amp; Strategy:</b></h3><div>
<ul>
<li><p>Identify and develop high-impact referral, solution, technology and cloud partnerships within the Middle East market.</p>
</li>
<li><p>Create a tiered partnership strategy, prioritizing partners that drive the highest volume and quality of sales pipeline and customer leads</p>
</li>
<li><p>Develop business cases for new partnerships, demonstrating how they align with Contentsquare's GTM strategy and sales revenue goals</p>
</li>
</ul></div><h3 class="jobSectionHeader"><b>Partner Acquisition &amp; Enablement:</b></h3><ul>
<li>Prospect, pitch, and secure partnership agreements with leading Business &amp; Solution Partners in the Middle East region</li>
<li>
<p>Structure co-marketing initiatives, joint sales motions, and integration opportunities that drive mutual revenue value</p>
</li>
<li><p>Lead partner onboarding and enablement, ensuring partners understand how to effectively refer customers and position Contentsquare to close deals</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Revenue Growth &amp; Performance Management:</b></h3><ul>
<li>
<p>Own the Partner pipeline, tracking partner-driven leads and owning end-to-end sales cycles to optimizing conversion rates with the Sales team</p>
</li>
<li><p>Establish KPIs and regularly report on partner contribution to net new revenue, conversion rates, and engagement metrics</p>
</li>
<li><p>Work with Marketing to launch partner campaigns, co-branded content, and joint webinars to increase lead and sales generation</p>
</li>
<li><p>Drive quarterly and annual partner-sourced revenue targets, with a clear focus on net new logo acquisition</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Relationship Management &amp; Expansion:</b></h3><div>
<ul>
<li><p>Build long-term relationships with partners, ensuring consistent engagement, growth, and expansion opportunities</p>
</li>
<li><p>Negotiate renewals, expansions, and revenue-sharing structures with partners</p>
</li>
<li><p>Serve as the primary point of contact for all partners in the Middle East, acting as a trusted advisor in their growth strategy</p>
</li>
</ul></div><h3 class="jobSectionHeader"><b>What you&rsquo;ll need to succeed:</b></h3><div>
<ul>
<li><p>Extensive experience in channel management and direct new business sales in enterprise marketing SaaS and relationships with leading solution partners/digital agencies that deliver analytics and insights, UX and digital experiences</p>
</li>
<li><p>You have established relationships with key Middle East-based system integrators, digital agencies, and technology partners</p>
</li>
<li><p>You have an intrinsic drive to be successful, with a solid net new sales track record in exceeding assigned individual quota</p>
</li>
<li><p>You have experience closing deals using Solutions, Tech and Cloud Partners</p>
</li>
<li><p>You are competitive and understand how to communicate internally and externally to drive deals forward</p>
</li>
<li><p>You thrive in high-velocity sales environments</p>
</li>
<li><p>You are collaborative and have experience working closely with sales/marketing teams</p>
</li>
<li><p>Understanding of the Middle East digital and e-commerce ecosystem</p>
</li>
</ul></div><div><b>Why you should join Contentsquare</b></div>
<div>We invest in our people through career development, mentorship, social events, philanthropic activities, and competitive benefits. We are always assessing the perks we offer to ensure we&rsquo;re aligned with the employees' needs.</div>
<div></div>
<div>Here are a few we want to highlight:</div>
<ul><li>Virtual onboarding, Hackathon, and various opportunities to interact with your team and global colleagues both on and offsite each year</li></ul>
<ul><li>Work flexibility: hybrid and remote work policies</li></ul>
<ul><li>Generous paid time-off policy (every location is different)</li></ul>
<ul><li>Lifestyle allowance</li></ul>
<ul><li>A Culture Crew in every country we&rsquo;re based in to coordinate regular activities for employees to get to know each other and bond outside of work</li></ul>
<ul><li>Every full-time employee receives stock options, allowing them to share in the company&rsquo;s success</li></ul>
<ul><li>We have multiple Employee Resource Groups, that offer a safe space for individuals who share common identities, life experiences, or allyship to connect, support one another, and passionately advocate for the issues close to their hearts</li></ul>
<ul><li>And more benefits tailored to each country</li></ul>
<div></div>
<div><i>Contentsquare is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.</i></div>
<div></div>
<div><i>Your personal data is used by Contentsquare for recruitment purposes only. Read our </i><i>Job Candidate Privacy Notice</i><i> to find out more about data protection at Contentsquare and your rights. You can exercise your rights by using our dedicated Data Subject Rights Portal </i><i>here</i><i>.</i></div>
<div></div>
<div><i>Your personal data will be securely stored in our hosting provider&rsquo;s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.</i></div>
<div></div>
<div><i>Contentsquare may use AI-assisted tools to help review and screen applications. All decisions involving hiring are made by human reviewers, and your personal data will be processed in accordance with our </i><i>Candidate Privacy Policy</i><i>.</i></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Partner Sales Manager - Middle East

Chalhoub Group

<div><p><b>INSPIRE | EXHILARATE | DELIGHT</b></p><p>
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p><p>
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p><p>
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.</p><p>
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p><p><b><br>
What you'll be doing</b>
</p><p>Our Store Manager is responsible for driving the store business. They work towards achieving the store sales&rsquo; target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand&rsquo;s guidelines and stores processes.</p><p>
Drive the Business</p><p>
Lead by example and represent the brand by communicating its values and philosophy though all activates and interactions with customer and other team members.</p><p>
Define, execute and monitor the store action plan to achieve sales targets and KPI's.</p><p>
Manage the customer database to build strong relationship with customers and create future potential selling opportunities.</p><p>
Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team.</p><p>
Think hybrid by leveraging all type of point of sales online and offline.</p><p>
Team Leadership and Development.</p><p>
Provide a clear vision to the team about the business and store's vision and key directions.</p><p>
Identify, recruit, develop and retain strong talents.</p><p>
Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.</p><p>
Act as a coach for the team members and promote growth mindset by leveraging the Group's available learning tools and platforms an constantly monitor the team's development plans and professional growth.</p><p>
Ensure performance improvement plans are discussed and documented in a transparent manner.</p><p>
Customer Experience.</p><p>
Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital), the clienteling approach and techniques with a focus on VIP's, leveraging customer data to proactively catering to their needs and preferences, the brand's ecommerce business including different activities, offerings, activations, etc.</p><p>
Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them.</p><p>
Operational Excellence.</p><p>
Ensure all sales and operational policies and procedures are followed and maintained in the store.</p><p>
Ensure e-commerce orders are prepared within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.</p><p>
Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app,OMS, Business Whatsapp, etc.) and ensure the team is well versed with it or overwise trained on it.</p><p>
Ensure all operating standards are followed from stock replenishment to organising displays as per the brand&rsquo;s VM guidelines.</p><p>
Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.</p><p>
Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours</p><p><b>
What you&rsquo;ll need to succeed</b>
</p><ul><li>Team Leadership: Experience in managing and developing a sales team</li><li>Business Acumen: Demonstrated success in meeting or exceeding sales targets
</li><li>Clienteling Expertise: Proven ability to manage and expand a client book using CRM tools</li><li>Communication &amp; Language Skills</li><li>Mandatory: Fluency in English</li><li>Styling &amp; Product Knowledge</li><li>In-depth understanding of luxury fashion trends, materials, and craftsmanship.</li><li>Ability to provide expert styling advice and personalized wardrobe curation.</li></ul><p><b>
What we can offer you</b>
</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
</p><p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
</p><p><b>Using GenAI in Your Application Process</b></p><p>
To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.</p><p><b>
We Invite All Applicants to Apply</b></p><p>
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p><p>
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p></div>

Store Manager - Luxury Brand - Riyadh

Rawaj - Human Capital Management

<div><p>Rawaj-HCM, a leading player in the human capital management sector, is actively seeking a Business Development Specialist to drive business growth by identifying new opportunities, building strong client relationships, and expanding the company's market presence. The ideal candidate will be responsible for generating leads, developing sales strategies, and contributing to the achievement of revenue targets while maintaining high levels of client satisfaction.</p><p><b>
Location:</b> Riyadh, Saudi Arabia</p><h2 class="jobSectionHeader"><b>
Key Accountabilities</b></h2><ul><li>
Identify and approach potential Chinese clients through various sales channels.</li><li>
Build and maintain strong relationships with existing and prospective clients.</li><li>
Communicate with Chinese companies to understand their recruitment and HR service needs.</li><li>
Present the company's recruitment and HR solutions professionally.</li><li>
Conduct market research to identify new business opportunities.</li><li>
Schedule and attend client meetings (online and offline).</li><li>
Prepare proposals, quotations, and follow up on business opportunities.</li><li>
Coordinate with the recruitment team to ensure successful service delivery.</li><li>
Maintain accurate records of leads and client interactions using CRM tools.</li><li>
Achieve monthly sales and business development targets.</li></ul><h2 class="jobSectionHeader"><b>
Knowledge, Skills, and Experience</b></h2><ul><li>
Bachelor's degree in Business Administration, Marketing, Human Resources, or a related field.</li><li>
0&ndash;2 years of experience in Business Development, Sales, Account Management, Customer Service, or a similar role.</li><li>
Fluency in Chinese (Mandarin) is mandatory, with excellent verbal and written communication skills.</li><li>
Good command of English.</li><li>
Strong interpersonal and communication skills.</li><li>
Passion for sales and business development.</li><li>
Ability to build long-term client relationships.</li><li>
Knowledge of the recruitment or HR services industry is a plus.</li><li>
Experience communicating with Chinese clients or companies is preferred.</li></ul></div><p></p>

Junior Business Development Specialist | Chinese Speaker

Red Sea Global

<div><div><div><div><div>Division: Sports and Entertainment
</div></div></div></div><div><div><div><div>Department: Galaxea
</div></div></div></div><div><div><div><div>Company: Sports and Entertainment Company
</div></div></div></div><div><div><div><div><p><b>From Land to Sea &ndash; Active Experiences in Nature&rsquo;s Purest Form</b><b> </b><b>Red Sea Sports s Entertainment (RSSE) </b>is a dedicated subsidiary of <b>Red Sea Global (RSG)</b>, responsible for designing and delivering outstanding land and marine experiences at <b>The Red Sea destination</b>. RSSE manages and operates a diverse portfolio of sports, adventure, and leisureofferings, including water sports through <b>Galaxea</b>, adventure activities via <b>Akun</b>, and leisure experiences delivered by <b>WAMA</b>.RSSE plays a key strategic role in the partnership between <b>Red Sea Global </b>and the <b>Saudi Olympic s Paralympic Committee</b>, united by a shared ambition to promote inclusive, accessible, and world-class sports and recreational experiences.Guided by a purpose-driven approach and a strong commitment to people and the planet, RSSE delivers innovative programs aligned with <b>Saudi Vision 2030</b>, supporting the Kingdom&rsquo;s ambition to become a global leader in regenerative tourism.</p><br>
<p></p>
<p><b>
Job Purpose</b></p>
<p>
The <b>Senior Manager &ndash; Dive Operations</b> is a senior, site-based leadership role responsible for the full establishment, launch, and ongoing operational excellence of the dive center at the designated asset. The role plays a critical part in building a world-class dive operation from the ground up, including recruitment, team development, facility readiness, and implementation of robust systems, processes, and standards.</p><br>
<p></p>
<p>
Once operational, the role assumes full accountability for the safe, efficient, and premium delivery of all diving and underwater tourism activities. This includes oversight of daily operations, exceptional guest experiences, strict adherence to international dive safety standards, staff performance management, environmental stewardship, and brand alignment.</p><br>
<p></p>
<p>
The Senior Manager will ensure the dive center consistently reflects the highest levels of professionalism, safety, and service excellence. Responsibilities extend to leading dive excursions, delivering and overseeing dive training and certification programs, managing all dive-related sales and revenue streams, and supporting the long-term growth of Galaxea&rsquo;s dive operations across multiple assets.</p><br>
<p></p>
<p><b>
Job Responsibilities</b></p>
<p><b>
General Responsibilities</b></p>
<ul>
<li>Report directly to the Galaxea Cluster Manager and actively support the establishment and operational readiness of the dive center at the assigned asset.</li>
<li>Ensure the smooth, safe, and efficient day-to-day operation of the dive center.</li>
<li>Support the Galaxea Cluster Manager in the planning, development, and expansion of dive centers across other assets as required.</li>
<li>Recruit, build, lead, and develop a high-performing dive operations team, managing a workforce of up to 13 diving professionals.</li>
<li>Collaborate closely with Sustainability and SEZ departments to ensure all operations align with sensitive, high-profile environmental and marine conservation requirements.</li>
<li>Work remotely as required and attend office locations when operational or business needs dictate.</li>
<li>Ensure full compliance by all Galaxea staff with the DSM Red Sea Global Dive Safety Manual and all applicable international standards.</li></ul><br>
<p></p>
<p><b>
Establishment of Dive Center &ndash; Pre-Opening</b></p>
<ul>
<li>Work in close partnership with the Galaxea Cluster Manager to plan, develop, and deliver the dive center and all associated operational components.</li>
<li>Support and collaborate with all RSG departments during the delivery phase to ensure timelines, targets, and operational phasing requirements are met.</li>
<li>Ensure the dive center is delivered in line with design intent, safety requirements, operational efficiency, and brand standards.</li></ul><br>
<p></p>
<p><b>
Establishment of Dive Center &ndash; Post-Opening</b></p>
<ul>
<li>Maintain and continuously enhance operational standards, with safety as the highest and non-negotiable priority.</li>
<li>Ensure all dive center activities are conducted professionally, consistently, and in line with international best practice.</li>
<li>Oversee and ensure the safe and professional execution of all daily diving activities.</li>
<li>Ensure all training courses and certifications are delivered safely, conservatively, and strictly in accordance with the standards of the respective training agencies.</li>
<li>Maintain accurate, up-to-date, and auditable records for all dive center activities, training, and operations.</li>
<li>Plan, direct, analyze, and coordinate all dive-related sales, including retail operations, to maximize revenue and guest satisfaction.</li>
<li>Build and sustain strong working relationships with internal stakeholders, peers, partners, and the public.</li></ul><br>
<p></p>
<p><b>
Media Coverage</b></p>
<ul>
<li>Support the Destination Development department, when required, in facilitating photo and video media coverage.</li>
<li>Media support is secondary to operational responsibilities and undertaken only as directed by the Galaxea Cluster Manager or senior leadership.</li></ul><br>
<p></p>
<p><b>
Policies, Systems, Processes, Procedures, Standards &amp; Reporting</b></p>
<ul>
<li>Implement, adopt, and comply with all functional policies, procedures, SOPs, and operational instructions to ensure consistency and control.</li>
<li>Assist the Senior Dive Operations Manager in preparing accurate, timely MIS reports in line with corporate and functional reporting requirements.</li></ul><br>
<p></p>
<p><b>
Safety, Quality &amp; Environment</b></p>
<ul>
<li>Apply all safety, quality, and environmental management policies to ensure the highest levels of employee and guest safety.</li>
<li>Ensure full legislative compliance and promote a strong culture of environmental responsibility and marine conservation.</li>
</ul>
<p><b>Continuous Improvement</b></p>
<ul>
<li>Actively identify and contribute to opportunities for continuous improvement across systems, processes, and practices.</li>
<li>Drive operational excellence by benchmarking against international best practices, improving productivity, reducing costs, and enhancing guest experiences.</li></ul><br>
<p></p>
<p><b>
Job Stakeholders</b></p>
<p><b>
Internal:</b></p>
<ul>
<li>RSG Destination Development</li>
<li>Group Environment and Sustainability</li>
<li>Red Sea Zone Authority</li>
</ul>
<p><b>External:</b></p>
<ul>
<li>Ministry of Tourism</li>
<li>Ministry of Environment, Water and Agriculture and its affiliated centers</li>
<li>Universities and research institutions</li></ul><br>
<p></p>
<p><b>
Job Requirements</b></p>
<p><b>
Qualifications &amp; Experience</b></p>
<ul>
<li>Certified PADI Instructor</li>
<li>Minimum of 500 logged dives</li>
<li>Certified at least 50 students across all core courses</li>
<li>Proven experience in dive center and/or resort management across multiple geographic locations</li>
<li>Strong background in dive business and/or resort operations</li>
<li>Demonstrated hospitality and guest service track record</li>
<li>Extensive diving health and safety experience</li>
<li>Experience operating in diverse global dive environments</li>
<li>Dive equipment management and maintenance oversight</li>
<li>Dive retail and commercial operations experience</li>
<li>Strong understanding of marine conservation principles</li>
<li>Valid Fit-to-Dive medical certification</li>
<li>Underwater photography and videography skills</li></ul><br>
<p></p>
<p><b>
Essential Skills</b></p>
<ul>
<li>Excellent written and spoken English</li>
<li>Strong communication, presentation, and public speaking skills</li>
<li>Exceptional customer service mindset with a proactive, &ldquo;can-do&rdquo; attitude</li>
<li>Flexible, open-minded, and adaptable approach to work and environment</li>
<li>Self-motivated with strong time management and deadline-driven delivery</li>
<li>Ability to guide dives that deliver a premium &ldquo;wow&rdquo; guest experience</li>
<li>Strong technical knowledge of dive equipment and maintenance standards</li>
<li>Highly detail-oriented with excellent organizational skills</li>
<li>Guest-experience focused with the ability to manage high-end clientele</li>
<li>Strong cross-cultural awareness and ability to work with diverse nationalities</li>
<li>Proven ability to handle guest feedback, requests, and complaints professionally</li>
<li>Commitment to the highest possible safety standards for guests and staff</li>
<li>Lead by example as a role model for professional conduct and behavior</li>
<li>Strong leadership and people management capabilities</li>
<li>Ability to work independently and as part of a team with sound judgment</li>
<li>Maintain strict confidentiality at all times</li>
<li>Proficient in Microsoft Office applications</li>
<li>Strong interest in marine science, conservation, research, and education</li>
<li>Ability to train and mentor staff to deliver exceptional guest experiences</li>
<li>Strong administrative, planning, and coordination capabilities</li></ul><br>
<p></p>
<p><b>
Desirable Skills</b></p>
<ul>
<li>Additional spoken language(s), preferably Arabic</li>
<li>Social media content creation and posting skills</li>
<li>Advanced marine life identification skills (fish, invertebrates, reptiles, mammals)</li>
<li>Certified workshop technician for multiple dive equipment brands</li></ul><br>
<p></p>
<p><b>
Job Context</b></p>
<ul>
<li>Operates across The Red Sea and AMAALA destinations in a strategic, multi-site capacity.</li>
<li>Requires frequent travel and flexibility to work extended hours, including weekends and peak seasons.</li>
<li>Oversees a wide range of marine and diving operations across multiple locations.</li>
<li>Plays a critical leadership role in delivering safe, innovative, and world-class diving experiences aligned with destination growth and vision.</li></ul></div></div></div></div></div><p></p>

Senior Manager - Dive Operations

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