sales executive

sales associate

sales coordinator

sales manager

sales engineer

sales director

Wyndham Hotels & Resorts

<div>
 <p>
  Wyndham Grand Doha West Bay Beach is now looking for an Assistant Director of Sales!
 </p>
 <p>
  <br/>
 </p>
 <p>
  SUMMARY
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Assistant Director of Sales assists in leading the hotel&rsquo;s sales team to achieve revenue goals by developing and implementing sales strategies, managing client accounts, and promoting the hotel&rsquo;s rooms, events, and services. This role involves coordinating with other departments, analyzing market trends, and supporting the Director of Sales in day-to-day operations. The position requires strong leadership, communication, and organizational skills to drive business growth and ensure guest satisfaction.
 </p>
 <p>
  <br/>
 </p>
 <p>
  KEY RESPONSIBILITIES
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   1. Sales Strategy and Planning:
  </strong>
 </p>
 <p>
  &bull;Assist in developing and executing sales strategies to meet or exceed revenue targets for rooms, banquets, conferences, and other hotel services.
 </p>
 <p>
  &bull;Conduct market research to identify new business opportunities, including corporate clients, travel agencies, and event planners.
 </p>
 <p>
  &bull;Monitor competitor activities and market trends to adjust strategies accordingly.
 </p>
 <p>
  <strong>
   2. Client Relationship Management:
  </strong>
 </p>
 <p>
  &bull;Build and maintain strong relationships with existing and potential clients, including corporate accounts, travel agents, and event organizers.
 </p>
 <p>
  &bull;Handle client inquiries, negotiate contracts, and ensure client satisfaction to secure repeat business.
 </p>
 <p>
  &bull;Attend industry events, trade shows, and networking opportunities to promote the hotel.
 </p>
 <p>
  <strong>
   3. Team Leadership and Support:
  </strong>
 </p>
 <p>
  &bull;Supervise and motivate the sales team, providing guidance, training, and performance feedback.
 </p>
 <p>
  &bull;Assist in recruiting, onboarding, and mentoring sales team members.
 </p>
 <p>
  &bull;Step in for the Director of Sales during their absence, overseeing daily operations.
 </p>
 <p>
  <strong>
   4. Revenue Generation:
  </strong>
 </p>
 <p>
  &bull;Identify and pursue new sales leads to drive bookings for rooms, meetings, and events.
 </p>
 <p>
  &bull;Upsell hotel services, such as catering, audiovisual equipment, or spa packages, to maximize revenue.
 </p>
 <p>
  &bull;Prepare and present proposals, quotes, and contracts to clients.
 </p>
 <p>
  <strong>
   5. Collaboration with Other Departments:
  </strong>
 </p>
 <p>
  &bull;Work closely with marketing, catering, front office, and banqueting teams to ensure seamless execution of client bookings and events.
 </p>
 <p>
  &bull;Coordinate with revenue management to optimize pricing and occupancy rates.
 </p>
 <p>
  <strong>
   6. Reporting and Analysis:
  </strong>
 </p>
 <p>
  &bull;Monitor sales performance metrics, such as booking pace, revenue per available room (RevPAR), and conversion rates.
 </p>
 <p>
  &bull;Prepare sales reports, forecasts, and budgets for management review.
 </p>
 <p>
  &bull;Analyze sales data to identify trends and recommend improvements.
 </p>
 <p>
  <strong>
   7. Compliance and Standards:
  </strong>
 </p>
 <p>
  &bull;Ensure sales activities comply with hotel policies, brand standards, and local regulations.
 </p>
 <p>
  &bull;Maintain accurate records of client interactions and sales activities in the hotel&rsquo;s CRM system.
 </p>
 <p>
  <br/>
 </p>
 <p>
  SKILLS &amp; COMPETENCIES
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Good Problem solving, administrative and interpersonal skills are a must
  </li>
  <li>
   Strive to improve service performance
  </li>
  <li>
   Superior time management and relationship building
  </li>
  <li>
   Strong organization and follow up skills
  </li>
  <li>
   Strong sales and negotiation skills with a proven track record of meeting revenue targets.
  </li>
  <li>
   Excellent communication, interpersonal, and leadership abilities.
  </li>
  <li>
   Proficiency in CRM software (e.g., Salesforce, Delphi) and Microsoft Office Suite.
  </li>
  <li>
   Ability to analyze data and make data-driven decisions.
  </li>
  <li>
   Knowledge of hotel operations, revenue management, and market trends.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Alongside these key competencies, the incumbent of the role will be required to demonstrate the fundamentals of the company&rsquo;s Count on Me! Service culture to be responsive, respectful and deliver a great experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  EXPERIENCE, CERTIFICATION &amp; EDUCATION
 </p>
 <p>
  <br/>
 </p>
 <p>
  &bull; Education: Bachelor&rsquo;s degree in hospitality management, business administration, marketing, or a related field preferred.
 </p>
 <p>
  &bull; Experience: 3-5 years of experience in hotel sales, hospitality, or a related field, with at least 1-2 years in a supervisory role.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Any other reasonable duties as directed by the Director of Sales.
 </p>
</div>


Assistant Director of Sales

Hilton

<div><p>Director of Revenue - Hilton Salwa</p><p>
Director of Revenue manages the hotel sales and marketing plans by recommending growth efforts, monitoring progress, and ensuring that the hotel is competitively positioned within the local marketplace.</p><p><b><br>
What will I be doing?</b><br>
</p><p>As Director of Revenue , you are responsible for analysing and presenting financial data that will help the Sales and Senior executive teams to make well-informed decisions about potential new business and the market, in general.</p><ul><li>
Manage and lead the Team through day-to-day operations, as well as strategically guide the Revenue department to achieve Team and organisational goals</li><li>
Ensure yield exemptions are investigated and analysed, and new business opportunities are identified</li><li>
Gather and analyse statistics, yield information and all other relevant information in order to identify potential new business, markets and trends, and to minimise risk</li><li>
Prepare a three-month market segment outlook and maintain on a daily basis by monitoring actual results versus forecast for plan achievement</li><li>
Complete and analyse month-end reports</li><li>
Outline risks and opportunities relative to meeting rooms versus Guest room availability to present at weekly meetings</li><li>
Record and analyse all refused, lost, cancelled and waitlisted business for both Guest rooms and Conference and Banquet (Conference and Banquet) meeting space</li><li>
Ensure effective information gathering and analysis is conducted in order to identify and maximise on all possible opportunities and minimise any risks</li><li>
Ensure Team Members have current knowledge for all relevant processes, policies and promotions, as necessary, to perform their duties</li><li>
Manage staff performance in compliance with company policies and procedures</li><li>
Recruit, manage, train and develop the Revenue Team</li></ul><p><b>
What are we looking for?</b></p><p>
A Director of Revenue serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:</p><ul><li>
Positive attitude and good communication skills</li><li>
Commitment to delivering a high level of customer service</li><li>
Excellent grooming standards</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work under pressure and under own initiative</li><li>
Previous experience in sales role with the ability to close a sale</li></ul><p>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:</p><ul><li>
Knowledge of local market</li><li>
Knowledge of hospitality</li><li>
Passion for sales and for achieving targets and objectives</li><li>
Degree level qualification in a relevant field</li></ul><p><b><br>
What will it be like to work for Hilton?</b></p><p>
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</p></div><p></p>

Director of Revenue - Hilton Salwa

Rosewood Doha

<div>
 <strong>
  Job Summary
  <br/>
 </strong>
 The Director of Sales is responsible for ensuring the sales manpower resources are deployed effectively to drive revenue streams across the key markets of Rosewood Doha. The role involves preparing clear Sales strategies for key market segments and channels of distribution and ensuring the agreed sales plans are implemented in accordance with industry best practice. The Director of Sales offers support to the Director of Sales &amp; Marketing in the management of the day-to-day workings of the sales team, meeting targets and achieving sales strategy. They will manage their own client base whilst also implementing action plans and accomplishing set targets.
 <br/>
 <br/>
 <strong>
  E
 </strong>
 <strong>
  ssential Duties and Responsibilities
 </strong>
 <ul>
  <li>
   At all times strive to represent Rosewood Doha in the most professional, courteous, and efficient manner.
  </li>
  <li>
   Report to the Director of Sales and Marketing on sales direction and performance delivery.
  </li>
  <li>
   Oversee the planning, deployment, and day-to-day functioning of the sales team.
  </li>
  <li>
   Responsible for delivering revenue performance against business plan projections (including occupancy, average rate, revenue, RevPAR, and market share performance.)
  </li>
  <li>
   Identify key and potential accounts and act on them immediately in accordance with agreed business development strategy.
  </li>
  <li>
   Formulate clear statements of objectives for the department and ensure their timely implementation.
  </li>
  <li>
   Develop realistic, transparent goals broken down by key market segments, presented in the form of a personal business plan. Monitors systematically the revenue performance of key retention, development, and acquisition accounts.
  </li>
  <li>
   Analyze sales performance statistics and adjust sales team strategy in accordance with changes in the market.
  </li>
  <li>
   Performance: should be in abidance with the expectations defined in the goal setting phase.
  </li>
  <li>
   Assist the DOSM to foster close long-term relationships with key corporate, leisure and group accounts and to qualify accounts by decision maker, influencer, booker, channel, and guest.
  </li>
  <li>
   Provide recommendations to refine and improve the services available at the hotel based on feedback from the marketplace.
  </li>
  <li>
   Introduce the Managing Director and DOSM to key players within key organizations.
  </li>
  <li>
   Represent Rosewood Doha at key events, sales trips, roadshows, product launches, and media events.
  </li>
  <li>
   Develop and execute a goal orientated e-commerce strategy that delivers the annual goals of these specific market segments.
  </li>
  <li>
   Prepare and present to the DOSM the individual sales targets for that underpin the hotels agreed budgeted revenue objectives.
  </li>
  <li>
   Is responsible for preparing and overseeing the individual sales personnel action plan that effectively delivers the hotel revenue goals assigned to them.
  </li>
  <li>
   Responsible for achieving rooms&rsquo; revenues as well as the targets set by the DOSM within the year (generation of leads, prospecting, converting, competition check, team goals establishment, Employee satisfaction survey results, etc...)
  </li>
  <li>
   Review direct competition and ensure complete awareness by all sales team of competitor&rsquo;s activities at all times.
  </li>
  <li>
   Assist as requested by the DOSM with the preparation of specific marketing initiatives.
  </li>
  <li>
   Responsible for granting approval of established discounts for rooms and food and beverage sales including the closing of contractual terms for repeat or bulk business.
  </li>
  <li>
   Complete quarterly reviews with assigned sales team of all VIP, corporate, government and transient accounts to ensure they are in-line with objectives. Recommend and oversee the implementation of remedial sales actions to target underperforming accounts.
  </li>
  <li>
   Source competitive intelligence and feedback to DOSM and Managing Director.
  </li>
  <li>
   Identify relevant marketing opportunities and partnership potential with key corporate companies.
  </li>
  <li>
   Participate in planning and organizing key exhibitions, roadshows and sales trips to maximize the brand coverage of Rosewood Hotels and Resorts and optimize the production of short-, medium- and longterm business for Rosewood Doha.
  </li>
  <li>
   To conduct timely sales meetings with the sales team to provide appropriate levels of professional direction on a daily, weekly, and monthly basis.
  </li>
  <li>
   To interface with key corporate accounts, to build a network of professional contacts to drive high yielding business into Rosewood Doha.
  </li>
  <li>
   Liaise professionally and timely with all department heads as it relates to the coordination of sales issues to ensure their effective execution.
  </li>
  <li>
   Ensure proper and timely submission of recurrent and ad-hoc reports.
  </li>
  <li>
   Drafting of standard operating procedures (SOP&rsquo;s) for corporate and leisure sales.
  </li>
  <li>
   Ensure proper recording of all sales activities carried out by the sales team in Delphi Sales and Catering with weekly sales reporting in place.
  </li>
  <li>
   Evaluate the sales team&rsquo;s skill set and recommend training plans to the DOSM that will improve the ability and worth of our sales team to the hotels.
  </li>
  <li>
   Plan, manage and evaluate current sales processes and activities in collaboration with DOSM and sales associates.
  </li>
  <li>
   Handle complaints from contractual partners and inform the department(s) concerned of the results, resolves such complaints to retain customer loyalty.
  </li>
  <li>
   Provide management team with feedback on the customer experience of corporate and leisure guests.
  </li>
  <li>
   Support all hotel departments in communicating the preferences of senior dignitaries and VIP hotel guests.
  </li>
  <li>
   Fully respect and work within corporate identity guidelines as defined in the graphic standards manual.
  </li>
  <li>
   Carry out other reasonable duties that may be assigned to him from time to time and as directed by the DOSM.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Standard Responsibilities
 </strong>
 <ul>
  <li>
   Comply and adhere to the Rosewood company policies.
  </li>
  <li>
   Take on other tasks in addition to the ones stated, in a reasonable framework.
  </li>
  <li>
   Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.
  </li>
  <li>
   Model the company&rsquo;s culture, vision, mission, and core values at all times.
  </li>
  <li>
   Takes a proactive approach to management of the department, anticipating potential opportunities.
  </li>
  <li>
   To actively promote the services and facilities available to guests within the hotel and other Rosewood Hotels, maximizing revenue from other outlets (e.g. car transfers, mobile phone rental, telephones, valet services, spa and Food &amp; Beverage facilities, etc.)
  </li>
  <li>
   To assist in the formation of the annual department budget, and to monitor it throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions.
  </li>
  <li>
   To accurately forecast revenue and payroll on a weekly basis and to take appropriate action to influence results positively towards exceeding budgets whilst ensuring that appropriate department holiday plans are maintained.
  </li>
  <li>
   Ensure an efficient and well organised department, ensuring all associates are well trained and highly motivated.
  </li>
  <li>
   To maintain accurate departmental records with respect to associate and training issues, associate development issues and departmental communication issues.
  </li>
  <li>
   To create and update full operating manuals with respect to responsibilities of each position and minimum standards to be achieved and to ensure their effective utilization.
  </li>
  <li>
   Consistently meet the expectations and requirements of internal associate and external guests.
  </li>
  <li>
   Obtain first-hand guest information and use it for improvements in products and services.
  </li>
  <li>
   Act with guests in mind; establish and maintain effective relationships with guests and gain their trust and respect.
  </li>
  <li>
   Maintain effective communication within the department and ensure that the department manager is kept well informed of any problems/queries that have arisen.
  </li>
  <li>
   To liaise with other departments to ensure good communication and offer support.
  </li>
  <li>
   To attend to any guest comments brought to their attention either directly or through the Front Office Managers, Managing Director or other Executive Committee Member or Head of Department and to deal with these efficiently and courteously.
  </li>
  <li>
   To conduct selection interviews alongside the Talent and Culture Team for potential new associates as and when required.
  </li>
  <li>
   To carry out one to one conversation, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel&rsquo;s succession planning is upheld.
  </li>
  <li>
   To maintain discipline within the department and conduct disciplinary and grievance interviews with all relevant associates and as and when required with the Talent and Culture Department.
  </li>
  <li>
   To be responsible for the welfare and motivation of associates making use of the information obtainedt hrough the annual associate Surveys, appraisals, and frequent one to one conversation.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Confidentiality
  <br/>
 </strong>
 Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates, unless otherwise stated.
 <br/>
 <br/>
 <br/>
 <strong>
  Health &amp; Safety
 </strong>
 <ul>
  <li>
   Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.
  </li>
  <li>
   The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.
  </li>
  <li>
   Report any defects in the building, plant, or equipment according to hotel procedure.
  </li>
  <li>
   Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.
  </li>
  <li>
   Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.
  </li>
  <li>
   Be fully conversant with:
  </li>
  <ul>
   <li>
    Regulations
   </li>
   <li>
    Risk Assessments for your department
   </li>
   <li>
    Hotel Fire &amp; Bomb Procedures
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  Other
  <br/>
 </strong>
 The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.
</div>


Director of Sales

Rosewood Hotel Group

<div><div><div><div><h3 class="jobSectionHeader"><b>General Information</b></h3></div><p><br>
</p></div><div><div><div><div>Country/Region
</div><div>Qatar
</div></div><div><div>Province/City
</div><div>Doha
</div></div><div><div>Hiring Entity
</div><div>Rosewood Doha
</div></div><div><div>Department
</div><div>Sales &amp; Marketing
</div></div><div><div>Job Type
</div><div>Full-time Permanent
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Job Description</b></h3></div><p><br>
</p></div><div><div><div><div><div><b>Job Summary</b></div><div></div><div><br>
The Director of Sales is responsible for ensuring the sales manpower resources are deployed effectively to drive revenue streams across the key markets of Rosewood Doha. The role involves preparing clear Sales strategies for key market segments and channels of distribution and ensuring the agreed sales plans are implemented in accordance with industry best practice. The Director of Sales offers support to the Director of Sales &amp; Marketing in the management of the day-to-day workings of the sales team, meeting targets and achieving sales strategy. They will manage their own client base whilst also implementing action plans and accomplishing set targets.</div><div></div><div><b><br>
E</b><b>ssential Duties and Responsibilities</b></div><div><ul><li>
At all times strive to represent Rosewood Doha in the most professional, courteous, and efficient manner.</li><li>
Report to the Director of Sales and Marketing on sales direction and performance delivery.</li><li>
Oversee the planning, deployment, and day-to-day functioning of the sales team.</li><li>
Responsible for delivering revenue performance against business plan projections (including occupancy, average rate, revenue, RevPAR, and market share performance.)</li><li>
Identify key and potential accounts and act on them immediately in accordance with agreed business development strategy.</li><li>
Formulate clear statements of objectives for the department and ensure their timely implementation.</li><li>
Develop realistic, transparent goals broken down by key market segments, presented in the form of a personal business plan. Monitors systematically the revenue performance of key retention, development, and acquisition accounts.</li><li>
Analyze sales performance statistics and adjust sales team strategy in accordance with changes in the market.</li><li>
Performance: should be in abidance with the expectations defined in the goal setting phase.</li><li>
Assist the DOSM to foster close long-term relationships with key corporate, leisure and group accounts and to qualify accounts by decision maker, influencer, booker, channel, and guest.</li><li>
Provide recommendations to refine and improve the services available at the hotel based on feedback from the marketplace.</li><li>
Introduce the Managing Director and DOSM to key players within key organizations.</li><li>
Represent Rosewood Doha at key events, sales trips, roadshows, product launches, and media events.</li><li>
Develop and execute a goal orientated e-commerce strategy that delivers the annual goals of these specific market segments.</li><li>
Prepare and present to the DOSM the individual sales targets for that underpin the hotels agreed budgeted revenue objectives.</li><li>
Is responsible for preparing and overseeing the individual sales personnel action plan that effectively delivers the hotel revenue goals assigned to them.</li><li>
Responsible for achieving rooms&rsquo; revenues as well as the targets set by the DOSM within the year (generation of leads, prospecting, converting, competition check, team goals establishment, Employee satisfaction survey results, etc...)</li><li>
Review direct competition and ensure complete awareness by all sales team of competitor&rsquo;s activities at all times.</li><li>
Assist as requested by the DOSM with the preparation of specific marketing initiatives.</li><li>
Responsible for granting approval of established discounts for rooms and food and beverage sales including the closing of contractual terms for repeat or bulk business.</li><li>
Complete quarterly reviews with assigned sales team of all VIP, corporate, government and transient accounts to ensure they are in-line with objectives. Recommend and oversee the implementation of remedial sales actions to target underperforming accounts.</li><li>
Source competitive intelligence and feedback to DOSM and Managing Director.</li><li>
Identify relevant marketing opportunities and partnership potential with key corporate companies.</li><li>
Participate in planning and organizing key exhibitions, roadshows and sales trips to maximize the brand coverage of Rosewood Hotels and Resorts and optimize the production of short-, medium- and longterm business for Rosewood Doha.</li><li>
To conduct timely sales meetings with the sales team to provide appropriate levels of professional direction on a daily, weekly, and monthly basis.</li><li>
To interface with key corporate accounts, to build a network of professional contacts to drive high yielding business into Rosewood Doha.</li><li>
Liaise professionally and timely with all department heads as it relates to the coordination of sales issues to ensure their effective execution.</li><li>
Ensure proper and timely submission of recurrent and ad-hoc reports.</li><li>
Drafting of standard operating procedures (SOP&rsquo;s) for corporate and leisure sales.</li><li>
Ensure proper recording of all sales activities carried out by the sales team in Delphi Sales and Catering with weekly sales reporting in place.</li><li>
Evaluate the sales team&rsquo;s skill set and recommend training plans to the DOSM that will improve the ability and worth of our sales team to the hotels.</li><li>
Plan, manage and evaluate current sales processes and activities in collaboration with DOSM and sales associates.</li><li>
Handle complaints from contractual partners and inform the department(s) concerned of the results, resolves such complaints to retain customer loyalty.</li><li>
Provide management team with feedback on the customer experience of corporate and leisure guests.</li><li>
Support all hotel departments in communicating the preferences of senior dignitaries and VIP hotel guests.</li><li>
Fully respect and work within corporate identity guidelines as defined in the graphic standards manual.</li><li>
Carry out other reasonable duties that may be assigned to him from time to time and as directed by the DOSM.</li></ul></div><div></div><div><b><br>
Standard Responsibilities</b></div><div><ul><li>
Comply and adhere to the Rosewood company policies.</li><li>
Take on other tasks in addition to the ones stated, in a reasonable framework.</li><li>
Be a &ldquo;brand ambassador&rdquo; at all times and ensure brand integrity and clarity are always maintained.</li><li>
Model the company&rsquo;s culture, vision, mission, and core values at all times.</li><li>
Takes a proactive approach to management of the department, anticipating potential opportunities.</li><li>
To actively promote the services and facilities available to guests within the hotel and other Rosewood Hotels, maximizing revenue from other outlets (e.g. car transfers, mobile phone rental, telephones, valet services, spa and Food &amp; Beverage facilities, etc.)</li><li>
To assist in the formation of the annual department budget, and to monitor it throughout the year, reporting reasons for all variances of actual versus budget and recommending and implementing appropriate actions.</li><li>
To accurately forecast revenue and payroll on a weekly basis and to take appropriate action to influence results positively towards exceeding budgets whilst ensuring that appropriate department holiday plans are maintained.</li><li>
Ensure an efficient and well organised department, ensuring all associates are well trained and highly motivated.</li><li>
To maintain accurate departmental records with respect to associate and training issues, associate development issues and departmental communication issues.</li><li>
To create and update full operating manuals with respect to responsibilities of each position and minimum standards to be achieved and to ensure their effective utilization.</li><li>
Consistently meet the expectations and requirements of internal associate and external guests.</li><li>
Obtain first-hand guest information and use it for improvements in products and services.</li><li>
Act with guests in mind; establish and maintain effective relationships with guests and gain their trust and respect.</li><li>
Maintain effective communication within the department and ensure that the department manager is kept well informed of any problems/queries that have arisen.</li><li>
To liaise with other departments to ensure good communication and offer support.</li><li>
To attend to any guest comments brought to their attention either directly or through the Front Office Managers, Managing Director or other Executive Committee Member or Head of Department and to deal with these efficiently and courteously.</li><li>
To conduct selection interviews alongside the Talent and Culture Team for potential new associates as and when required.</li><li>
To carry out one to one conversation, performance appraisals and reviews for all relevant associates on a regular basis ensuring that the hotel&rsquo;s succession planning is upheld.</li><li>
To maintain discipline within the department and conduct disciplinary and grievance interviews with all relevant associates and as and when required with the Talent and Culture Department.</li><li>
To be responsible for the welfare and motivation of associates making use of the information obtainedt hrough the annual associate Surveys, appraisals, and frequent one to one conversation.</li></ul></div><div></div><div><b><br>
Confidentiality</b></div><div></div><div><br>
Whist working for the company there will be access to a wide variety of confidential information concerning the company, guests, and associates. It is vital that all such information remains confidential and must not be disclosed to anyone outside the company, guests, and associates, unless otherwise stated.</div><div></div><div><b><br>
Health &amp; Safety</b></div><div><ul><li>
Be aware of and comply with safe working practices as laid down under the Health and Safety rules, regulations, and procedures as applicable to your place of work. This will include your awareness of any specific hazards at your workplace.</li><li>
The wearing of appropriate protective clothing provided by or recommended by the Company will be obligatory.</li><li>
Report any defects in the building, plant, or equipment according to hotel procedure.</li><li>
Ensure that any accidents to associates, guests or visitors are reported immediately in accordance with correct procedures.</li><li>
Attend Statutory Fire, Health &amp; Safety training and be fully conversant with and abide by all rules concerning Fire, Health &amp; Safety.</li><li>
Be fully conversant with:</li><li><ul><li>
Regulations</li><li>
Risk Assessments for your department</li><li>
Hotel Fire &amp; Bomb Procedures</li></ul></li></ul></div><div></div><div><b><br>
Other</b></div><div></div><div><br>
The above description is not to be regarded as exhaustive. Other tasks and responsibilities of a broadly comparable nature may be added on a temporary or permanent basis, as appropriate.</div><div>
As the hotel&rsquo;s level of business varies considerably, there is a need for flexibility in attitude, approach and working hours.</div>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>About Us</b></h3></div><p><br>
</p></div><div><div><div><div>Housed in two striking towers inspired by the coral reefs in the seas surrounding Qatar, Rosewood Doha and Rosewood Residences Doha will consist of an ultra-luxury hotel with 185 exquisite guestrooms and sumptuous suites, 173 serviced apartments for longer-term stays and 300 residences available for purchase. The hotel will be one of the city&rsquo;s most dynamic culinary destinations with a collection of eight innovative outlets, including a bistro, lobby lounge, coffee shop/deli, three specialty restaurants, cigar lounge and a lifestyle entertainment lounge. Featuring a 1,500-square-meter ballroom, the property will showcase multiple private event venues, anchored around sleek interiors and state-of-the-art technology, which will transform ordinary events into the extraordinary. The hotel will also introduce Sense, A Rosewood Spa, offering total discretion and relaxation, along with a fitness center featuring state-of-the-art training equipment. Rosewood's signature Manor Club executive lounge concept will soar to new heights in Qatar and offer Club Room and Suite guests curated services with added convenience and privacy. Rosewood Residences Doha will also introduce 300 for-sale residential apartments, catering to global citizens who crave a lifestyle of authenticity fused with modern luxury. The residences will be complete with bespoke amenities, facilities and services to create the world&rsquo;s pinnacle of private luxury living and contemporary style in Qatar.</div></div></div></div></div></div>

Selva trading

<p>We are seeking an experienced Business Development Manager/Director with a strong track record in advertising, creative, or media agencies in Qatar. This is not an entry-level role, nor for those switching careers, we are looking for a seasoned professional who can bring results, industry knowledge, and a valuable network from day one.</p><p>Key Responsibilities:</p><ul><li>Develop and implement sales strategies to expand the agency&rsquo;s client portfolio within Qatar.</li><li>Secure new business opportunities and grow long-term client relationships.</li><li>Leverage your existing network and contacts in Qatar&rsquo;s advertising and marketing industry.</li><li>Represent the agency at client meetings, industry events, and networking functions.</li><li>Consistently achieve sales targets with minimal supervision.</li></ul><p>Requirements:</p><ul><li>Minimum 3&ndash;5 years&rsquo; experience in business development or sales within a creative advertising, media, or marketing agency in Qatar.</li><li>Proven track record of delivering measurable sales results.</li><li>Strong network and client contacts within the Qatar market.</li><li>Excellent communication, negotiation, and presentation skills.</li><li>Ability to operate independently and take full ownership of the role.</li><li>QID-NOC ready and available to join.</li></ul><p>What We Offer:</p><ul><li>A creative and dynamic work environment.</li><li>Competitive salary and performance-based incentives.</li><li>Career growth opportunities in one of Qatar&rsquo;s leading creative agencies.</li></ul><p>Job Types: Full-time, Permanent</p>

Business Development Manager/ Director

Sephora

<div><p><b>Job ID</b>: 197205<br>
<b>Location Name:</b> [[filter8]]<br>
<b>Address:</b> [[filter11]], [[filter10]], [[filter9]] [[postalcode]], Qatar (QA)<br>
<b>Job Type:</b> Full Time<br>
<b>Position Type (Regular/Temporary):</b> Regular<br>
<b>Job Function:</b> [[filter14]]<br>
<b>Is This Position Eligible for Remote? : </b>[[req_remoteeligible]]</p><p></p><p><b><br>
MISSION: </b><b>To </b><b>ensure</b><b> the </b><b>delivery</b><b> of </b><b>exceptional</b><b> </b><b>operational</b><b> and commercial standards </b><b>throughout</b><b> the store, </b><b>with</b><b> focus on </b><b>providing</b><b> an </b><b>elevated</b><b> </b><b>customer</b><b> </b><b>experience</b><b>. The Store </b><b>Director</b><b> </b><b>needs</b><b> to </b><b>ensure</b><b> compliance in all areas of </b><b>operational</b><b> </b><b>activity</b><b> and drive sales and </b><b>profitability</b><b> </b><b>through</b><b> the performance and </b><b>development</b><b> of the Management team, </b><b>whilst</b><b> </b><b>managing</b><b> </b><b>within</b><b> </b><b>agreed</b><b> budgets.</b></p><p></p><p><b><br>
Responsibilities</b></p><p><b>
Client Experience</b></p><ul><li>Embody Sephora Attitude and set an example in front of the team.</li><li>Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.</li><li>Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>Inspire the team to use digital tools to deliver a customized service.</li><li>Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>Embolden team to use digital (Happy App) to deliver a customized service; responsible for daily follow up
</li><li>Build a strong relationship with Brand Supervisors and follow up on Brand BCs.</li><li>Lead your Management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.
</li><li>Provide support for the head of operations in analyzing results and proposing action plans in order to enhance client experience and drive all related KPI&rsquo;s.</li><li>Provide support for the management team by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul><p></p><p><b><br>
Sales
</b></p><ul><li>Implement retail priorities and inspire commercial success.</li><li>Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.</li><li>Inspire your Services Manager to create a playful and educational experience while ensuring services targets are met.</li><li>Reinforce sales policies and techniques established at the Sephora University with all team members.</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>Provide support for the Store Head of Operations in analyzing sales results and proposing action plans to achieve set target.</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul><p><br>
</p><p><b>Operations</b></p><ul><li>Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.</li><li>Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).</li><li>In collaboration with the operation manager the stores projection of an excellent image through cleanliness and product restocking.</li><li>Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.
</li><li>Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.</li></ul><p><br>
</p><p><b>Business</b></p><ul><li>Provide support to the Head of Retail with knowledge of the market conditions, competition, client needs, etc.</li><li>Provides leadership and management to the store organization that mirrors the vision and strategic direction of Sephora.
</li><li>Establish monthly reports including competitors' activities.</li><li>Analyze all relevant KPIs and propose action plans for improvement and forecast future performance
</li></ul><div>- Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</div><ul><li>Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training, monthly trends and operational knowledge.
</li><li>Propose Plan, implement and oversee in-store promotional events or displays.</li><li>Following trends and perform market visits and analyses to understand the local market and work to determine business growth opportunities.</li><li>With your team of Managers ensure all Contribute to the Business reports as required to form a comprehensive picture of the business.
</li><li>Network with other stores and head office departments and take on area responsibilities</li><li>Network and build relationships with the different departments in Sephora HO and take on area responsibilities.</li><li>Manage the store&rsquo;s P&amp;Ls.</li><li>Propose innovative ideas and opportunities to Head of Operations.</li></ul><p></p><p><b><br>
People</b></p><ul><li>Motivate and develop the Management and store team through daily coaching / observations</li><li>Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching's and trainings.</li><li>Increase the team confidence and motivation by praise and feedback for their performance.</li><li>Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Head of Operations.</li><li>Ensure the team is attending training and follow up is done after the training is attended.</li><li>Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance.</li><li>Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.
</li><li>Over see the annual leave of the team according to business needs.</li></ul><p></p><p><b><br>
Know How</b></p><ul><li>Project an exceptional image and body language in accordance with the guidelines set by Sephora.</li><li>Keep up-to-date on trends and products.</li><li>Inspire, mentor and coach the team.</li></ul><p></p><p><b><br>
Relationships</b></p><p></p><p><b><br>
Internal Relationships</b></p><ul><li>Store team (Store Manager/Director, Supervisor, Beauty Consultants), Head of Retail and Head office teams.</li></ul><p><br>
</p><p><b>External Relationships</b></p><ul><li>Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</li></ul><p></p><p><b><br>
Job Holder Profile</b></p><div><br>
</div><p><b>Training Knowledge
</b></p><ul><li>Advanced Product Knowledge.</li><li>Intermediate knowledge on health and safety procedures.</li></ul><p></p><p><b><br>
Experience</b></p><ul><li>Proven successful role in managing.</li><li>Minimum 7 to 8 years&rsquo; experience in store management.</li><li>Bachelor's degree.</li></ul><p><br>
</p><p><b>Languages</b></p><ul><li>English &ndash; advanced level for OGCC and intermediate for KSA.</li><li>Arabic is a plus in OGCC and mandatory for KSA.</li></ul><p></p><p><b><br>
Competencies</b></p><ul><li>Digital orientation/analytical skills/business acumen.</li><li>Excellent communication skills.</li><li>Intermediate MS Office skills.</li><li>Ability to deal with Ambiguity.</li><li>Commercial &amp; Financial awareness.</li></ul><p>
.</p></div>

Store Director

DotLynx Recruitment

<p>We are looking for a highly experienced and results-driven Sales Manager to lead the sales operations . The ideal candidate will bring 8&ndash;10 years of proven experience in sales management, preferably within the aesthetics, beauty, wellness, or healthcare sectors. This role requires strong leadership, business development expertise, and the ability to build and maintain high-value client relationships. (Bilingual in Arabic &amp; English is preferred but not mandatory.)</p><p>Key Responsibilities:</p><p>* Develop and implement strategic sales plans to achieve revenue growth and clinic targets.</p><p>* Lead, mentor, and manage the sales team to deliver exceptional client service and maximize conversion rates.</p><p>* Identify and secure new business opportunities, partnerships, and referral channels.* Conduct client consultations, promoting suitable treatments and packages tailored to their needs.</p><p>* Collaborate with the marketing team to design campaigns that generate leads and strengthen brand positioning.</p><p>* Monitor sales performance, market trends, and competitor activity to refine strategies.* Oversee client relationship management to ensure high satisfaction, loyalty, and repeat business.</p><p>* Deliver regular sales reports, forecasts, and business insights to senior management.</p><p>Requirements:* Minimum 8&ndash;10 years of progressive experience in sales management (aesthetics, beauty, wellness, or healthcare industry preferred).</p><p>* Bachelor&rsquo;s degree in Business, Marketing, or a related field.</p><p>* Demonstrated success in achieving and exceeding sales targets.</p><p>* Strong leadership and team management skills.</p><p>* Excellent communication, negotiation, and interpersonal abilities.</p><p>Client-centric with the ability to handle VIP clientele.*</p><p>Bilingual (Arabic &amp; English) is an advantage but not mandatory.</p><p>Preferred Skills:</p><p>* In-depth knowledge of aesthetic and cosmetic treatments, skincare, or beauty services.</p><p>* Experience with CRM systems and sales performance tools.</p><p>* Strong business acumen with strategic thinking capability.</p><p>Job Type: Full-time</p><p>Language:</p><ul><li>English &amp; Arabic  (Preferred)</li></ul>

Sales Manager( Clinic)

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