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sales account manager Jobs in Dhahran Saudi Arabia

sales account manager

sales and business development manager - saudi arabia Jobs in Dhahran Saudi Arabia

sales operations analyst Jobs in Dhahran Saudi Arabia

sales operations analyst

sales operations manager

aramco digital

<div>
 
 
 Overview:
 
 
 
 The Sales Operations Manager is responsible for driving sales governance, optimizing CRM systems, and ensuring accurate pipeline tracking, forecasting, and reporting. This role plays a critical part in enabling sales effectiveness by providing data-driven insights, enforcing processes, and improving visibility into sales performance. The position requires strong analytical capabilities, operational rigor, and close collaboration with sales, finance, and commercial teams.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Own and manage sales governance frameworks, processes, and policies to ensure consistency and compliance
 </li>
 <li>
 Administer and optimize CRM systems, ensuring data accuracy, completeness, and effective usage by sales teams
 </li>
 <li>
 Monitor and track sales pipeline health, including coverage, progression, and conversion metrics
 </li>
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 Lead sales forecasting processes, ensuring accuracy, consistency, and alignment with business targets
 </li>
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 Develop and maintain dashboards and reports to provide real-time visibility into sales performance
 </li>
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 Analyze sales data to identify trends, risks, and opportunities, providing actionable insights to leadership
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 Collaborate with sales, finance, and business units to align on forecasting assumptions and performance metrics
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 Support sales planning activities, including target setting, territory planning, and quota allocation
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 Drive continuous improvement in sales processes, tools, and reporting capabilities
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 Ensure adherence to governance processes, including deal reviews, approvals, and pipeline hygiene
 </li>
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 Provide training and guidance to sales teams on CRM usage, reporting standards, and best practices
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Finance, Economics, or a related field. Master&rsquo;s degree is a plus.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 6&ndash;10 years of experience in sales operations, revenue operations, commercial analytics, or related roles
 </li>
 <li>
 Proven experience managing CRM systems and sales reporting processes
 </li>
 <li>
 Strong background in pipeline management, forecasting, and performance analysis
 </li>
 <li>
 Experience working in fast-paced, data-driven environments, preferably in technology.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Advanced proficiency in CRM systems (e.g., Salesforce, Dynamics)
 </li>
 <li>
 Strong Excel skills (data analysis, modeling, reporting)
 </li>
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 Experience with BI tools (e.g., Power BI, Tableau)
 </li>
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 Understanding of sales processes, KPIs, and revenue operations frameworks
 </li>
 <li>
 Familiarity with ERP and financial systems is a plus
 </li>
 </ul>
</div>

Sales Operations Manager

<div>
 
 
 Overview:
 
 
 
 The Sales Operations Analyst supports the efficient execution of sales operations across ADC by maintaining sales processes, ensuring data accuracy, and providing analytical support to sales teams. This role contributes to improving sales productivity through reporting, CRM support, process coordination, and sales enablement activities.
 
 
 Working closely with sales teams and internal stakeholders, the Sales Operations Analyst helps maintain operational consistency, supports sales performance monitoring, and contributes to the effective use of sales tools and systems.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Support the implementation and maintenance of sales processes, workflows, and operational procedures.
 </li>
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 Assist in identifying process gaps and support initiatives to improve sales efficiency and effectiveness.
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 <li>
 Maintain and update customer and sales data in CRM systems, ensuring data accuracy and completeness.
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 Support users with CRM system usage, troubleshooting basic issues, and escalating system concerns when needed.
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 Support the adoption of sales enablement tools and digital sales processes.
 </li>
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 Prepare and maintain sales reports, dashboards, and performance trackers.
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 Analyze sales data, pipeline status, and KPIs to identify trends and support decision-making.
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 Monitor sales activities and provide regular updates to sales management.
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 Support forecasting activities by consolidating and validating sales data.
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 Coordinate sales training sessions on CRM, tools, and sales processes.
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 Assist with pricing tools, catalog management, quotation support, and order coordination.
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 Coordinate with internal teams such as finance, logistics, and customer service to support smooth sales operations.
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 Ensure sales records and documentation are maintained in line with internal policies and compliance standards.
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 Assist in collecting customer feedback and market insights to support sales improvements
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 Education:
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business Administration, Sales, Marketing, or a related field.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 2&ndash;6 years of experience in sales operations, sales support, business analysis, or a related role.
 </li>
 <li>
 Exposure to supporting sales teams in a corporate or enterprise environment is preferred.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Good understanding of sales operations processes and CRM systems.
 </li>
 <li>
 Strong analytical and reporting skills with attention to detail.
 </li>
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 Proficiency in MS Excel, Power BI, CRM systems, and reporting tools.
 </li>
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 Good understanding of sales KPIs, pipeline tracking, and forecasting basics.
 </li>
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 Strong organizational and coordination skills.
 </li>
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 Effective communication and stakeholder support skills.
 </li>
 </ul>
</div>

Sales Operations Analyst

<div>
 
 
 Overview:
 
 
 
 The Customer Success Manager owns the post-sales customer relationship and ensures customers realize measurable value from the company&rsquo;s products and services. The CSM drives adoption, retention, customer satisfaction, and long-term growth by proactively managing the customer lifecycle, mitigating risks, and coordinating cross-functional teams to deliver service excellence aligned with SLAs and business objectives.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 &bull;Serve as the primary post-sales relationship owner.
 
 
 &bull;Develop trusted advisor relationships with key stakeholders.
 
 
 &bull;Conduct regular check-ins, service reviews, and Quarterly Business Reviews (QBRs).
 
 
 &bull;Understand customer business objectives and align solutions accordingly.
 
 
 &bull;Identify risks and develop corrective action plans.
 
 
 &bull;Monitor customer health indicators and usage metrics.
 
 
 &bull;Proactively identify churn risks.
 
 
 &bull;Manage escalations with support and engineering teams.
 
 
 &bull;Ensure SLA compliance and service performance transparency.
 
 
 &bull;Coordinate with Call Center, Operations/NOC, Sales, and other internal teams.
 
 
 &bull;Advocate internally for customer needs.
 
 
 &bull;Support renewal processes.
 
 
 &bull;Track KPIs and customer health scores.
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 Education:
 
 
 &bull;Bachelor&rsquo;s Degree in Business Administration, Marketing, Information Technology, Engineering, or a related field.
 
 
 &bull;Relevant professional certifications in Customer Success, Account Management, IT Service Management (e.g., ITIL), or Project Management (e.g., PMP) are an advantage
 
 
 
 
 
 Experience:
 
 
 &bull;6-10 years of experience in Customer Success, Account Management, Service Delivery, or a related customer-facing role preferable in technology, telecommunications, or digital services companies.
 
 
 &bull;Experience in managing enterprise or strategic accounts within complex, multi-stakeholder environments
 
 
 
 
 
 Skills &amp; Competencies:
 
 
 &bull;Proficiency in customer success platforms, CRM systems (e.g., Salesforce), and data analytics/reporting tools.
 
 
 &bull;Strong understanding of SLA management, service delivery frameworks, and customer lifecycle management.
 
 
 &bull;Ability to analyze customer usage data and translate insights into actionable plans.
 
 
 &bull;Excellent communication, presentation, and stakeholder management skills.
 
</div>

Customer Success Manager

<div>
 
 
 Overview:
 
 
 
 
 
 
 The Sales Account Manager drives revenue growth by developing and expanding key public and private sector accounts, identifying new opportunities, and building strong relationships with senior stakeholders. The role leads the full sales lifecycle&mdash;from opportunity shaping at the pre-RFP stage to deal closure&mdash;while positioning IT, ERP platforms such as SAP ERP, Oracle ERP, and Microsoft Dynamics 365, consulting, and digital transformation solutions across strategic clients in Saudi Arabia.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Drive strategic account mining within major public and private sector accounts to identify, qualify, and develop new business opportunities.
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 Build and maintain strong relationships with key stakeholders, including senior executives and decision-makers across government entities and large enterprises.
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 Engage proactively with government authorities and clients during the pre-RFP stage to shape opportunities, influence requirements, and position the organization effectively.
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 Develop and execute account plans and sales strategies aligned with revenue, growth, and market penetration objectives.
 </li>
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 Lead the full sales lifecycle, including opportunity identification, qualification, solution positioning, proposal development, negotiation, and deal closure.
 </li>
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 Collaborate closely with presales, solution architects, and delivery teams to develop tailored IT, ERP, consulting, and digital transformation solutions.
 </li>
 <li>
 Drive and coordinate RFP/RFI/RFQ responses, ensuring alignment with client expectations and compliance requirements.
 </li>
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 Maintain deep understanding of client business priorities, procurement cycles, and funding mechanisms, particularly within government entities in KSA.
 </li>
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 Identify upsell and cross-sell opportunities within existing accounts to maximize account value and long-term partnerships.
 </li>
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 Monitor market trends, competitor activities, and regulatory developments to refine sales strategies and positioning.
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 Manage pipeline development, forecasting, and CRM updates to ensure accurate reporting and visibility.
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 Negotiate commercial terms, pricing, and contracts in line with company objectives and governance.
 </li>
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 Represent the organization in client engagements, industry forums, and government-led initiatives.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in business administration, IT, or a related field.
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 6&ndash;10 years of experience in sales or account management within IT services, ERP, consulting, or digital transformation domains.
 </li>
 <li>
 Proven experience in managing and growing major accounts across both public.
 </li>
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 Demonstrated success in account mining, opportunity creation, and influencing deals at early (pre-RFP) stages.
 </li>
 <li>
 Strong track record of closing large and complex deals with long sales cycles.
 </li>
 <li>
 Experience collaborating with cross-functional teams (presales, solution architecture, delivery) to drive winning outcomes.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies:
 
 
 
 
 
 <ul>
 <li>
 Good understanding of facility management operations and building systems.
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 Strong organizational and coordination skills with attention to detail.
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 Ability to manage multiple vendors and service providers effectively.
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 Knowledge of health, safety, and environmental standards.
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 Problem-solving mindset with the ability to handle operational issues proactively.
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 Effective communication and stakeholder management skills.
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 Basic budget awareness and cost control capabilities.
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 Proficiency in facility management systems and MS Office tools.
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 </ul>
 
 
</div>

Sales Account Manager

OQ Technology

<div>
 
 With our groundbreaking satellite 5G constellation, OQ Technology is a global leader in the domain of IoT communication connectivity and associated services. We are a venture capital backed company with a successful track record of satellite launches and the first company in the world to disrupt the telecommunication industry by merging cellular 5G with satellites.
 
 
 
 Our technology will have massive implications to the Oil &amp; Gas, Maritime, Industry 4.0, and Transport segments, particularly for the management and tracking of assets in remote and rural areas and extending 5G coverage through non-terrestrial networks.
 
 
 
 As our wireless technologies are constantly evolving and winning multiple awards, with funding for next phase secured, and commercial traction demonstrated, we are now looking to on-board a talented Sales and Business Development Manager to drive and execute the commercial activities of our organization.
 
 
 
 You will lead the execution of the commercial strategy, build our sales and marketing organization to achieve our ambitious business targets for 2026 and beyond, and lead the efforts to grow our customer base and revenues.
 
 
 Tasks
 
 <ul>
 
 <li>
 In depth understanding and execution of the company go to market strategy (GTM) and team charter to achieve agreed objectives and to promote revenue, profitability, and growth.
 </li>
 
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 Ability to both ideate, develop, and execute a sales pipeline that delivers above market growth whilst managing priorities and challenges and overcoming them, with focus on MEA market.
 </li>
 
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 Meet and overachieve revenues and backlog objectives
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 Intimate understanding of market, trends, customer segmentation and competitor activity, to determine target customer and sales planning per locations, segments, and service lines.
 </li>
 
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 Provide market intelligence feedback. Support generic business planning and general planning &amp; execution processes.
 </li>
 
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 Assess, validate market strategy needs for differentiated global/regional services.
 </li>
 
 <li>
 Define strategic sales initiatives for the company and its Affiliates globally as well as generate sales leads and close contracts in accordance with set revenue objectives.
 </li>
 
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 Develop sales pipeline forecasting for both existing products and services along with new ideas for improvement and innovation to influence investment decisions.
 </li>
 
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 Identify commercial leads, elaborate client proposals, negotiate offers, execute sales, and manage relationships with existing and potential customers.
 </li>
 
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 Negotiate and close contracts &ndash; simplify the complex.
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 New business development for MEA partners, and other yet TBC regions which fall under the scope of Regional Sales.
 </li>
 
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 Report directly to the CEO.
 </li>
 
 </ul>
 
 Requirements
 
 <ul>
 
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 5+ years experience in the sales and business development of satellite or mobile telecommunication solutions into key target M2M markets (including, but not limited to: Oil &amp; Gas, Utilities, Maritime, Transport).
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 Must have developed new business across Middle East region.
 </li>
 
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 Strategic Thinker with a Hunter Mentality and strong prospecting skills.
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 Strong professional sales and presentation skills.
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 Proven ability to negotiate.
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 Successful and quantifiable &ldquo;new business&rdquo; sales track record; experienced in working to and exceeding targets.
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 Ability to execute strategic initiatives and develop and close business autonomously and proactively (self-motivate).
 </li>
 
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 Ability to design and implement a business development strategy aligned with overall corporate goals.
 </li>
 
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 Ability to manage external account projects, while managing internal process and aligning key resources.
 </li>
 
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 Strong written, communication and organizational skills.
 </li>
 
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 University education within Engineering, Information Technology, Business, or other relevant area. Additional MBA is considered an advantage.
 </li>
 
 <li>
 Languages: English is a must, an additional language of the regions is a plus.
 </li>
 </ul>
</div>

Sales and Business Development Manager - Saudi Arabia

<div>
 
 
 Overview:
 
 
 
 The Bid Analyst supports the coordination, development, and submission of bids, proposals, and tenders to help secure new business opportunities for DBS across enterprise and public sector markets. The role focuses on content development, coordination support, and ensuring proposal quality and compliance under the guidance of senior bid resources.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Support end-to-end bid and proposal development activities.
 </li>
 <li>
 Collect and organize inputs from sales, pre-sales, delivery, finance, and legal teams.
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 <li>
 Assist in preparing proposal outlines, compliance matrices, and supporting documentation.
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 Draft and edit proposal content to ensure clarity, accuracy, and alignment with requirements.
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 <li>
 Track bid timelines, deadlines, and required deliverables.
 </li>
 <li>
 Support internal review cycles and incorporate feedback into final submissions.
 </li>
 <li>
 Ensure proposals comply with RFP/RFI requirements and internal standards.
 </li>
 <li>
 Maintain and update bid content libraries, templates, and reference materials.
 </li>
 <li>
 Support post-bid reviews and lessons-learned activities.
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 
 
 
 Education:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business, Marketing, Communications, or a related field.
 </li>
 </ul>
 
 
 
 
 
 Experience:
 
 
 <ul>
 <li>
 2&ndash;6 years of experience in logistics, supply chain analytics, or technology-focused operations.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Proven analytical skills with the ability to translate data into operational insights.
 </li>
 </ul>
</div>

Bid Analyst

<div>
 
 
 Job Description:
 
 
 
 
 
 
 The Application Support Manager is responsible for leading and managing the end-to-end support of enterprise business applications across the organization. This includes ensuring operational stability, performance, continuous improvement, and user satisfaction across ERP platforms, CRM systems, productivity solutions, and custom applications. The role encompasses managing application lifecycle operations, major platform support (including ServiceNow and Salesforce), ERP operations (SAP, Oracle ERP), transition and release governance, incident and problem management, and vendor relationships.
 
 
 
 
 
 
 Core Functional Skills:
 
 
 
 
 
 <ul>
 <li>
 
 Application Lifecycle Management:
 
 Oversee the deployment, operation, maintenance, and retirement of enterprise applications, ensuring optimal performance and minimal business disruption.
 </li>
 <li>
 
 Transition &amp; Release Management:
 
 Govern structured application transitions and release deployments ensuring that new systems, updates, and patches are delivered without service degradation.
 </li>
 <li>
 
 ERP Systems Operations:
 
 Lead the day-to-day support and performance management of ERP platforms (SAP, Oracle ERP), ensuring operational continuity for business-critical processes.
 </li>
 <li>
 
 Platform Support Management:
 
 Manage major enterprise platforms such as ServiceNow, Salesforce, and other business applications, ensuring robust support and operational enhancements.
 </li>
 <li>
 
 Custom Application and Platform Support:
 
 Provide technical leadership for internally developed applications and integration platforms, ensuring scalability, resilience, and supportability.
 </li>
 <li>
 
 Incident, Problem, and Change Management:
 
 Drive proactive incident resolution, root cause analysis, and structured change management across application services.
 </li>
 <li>
 
 Vendor and Contract Management:
 
 Manage external vendors delivering application services, ensuring service levels, performance standards, and strategic partnerships are maintained.
 </li>
 <li>
 
 Continuous Improvement:
 
 Monitor application performance, user satisfaction, and operational metrics to identify areas for improvement and innovation.
 </li>
 <li>
 
 Business Stakeholder Engagement:
 
 Act as a strategic partner with business units, translating operational needs into efficient and scalable application support services.
 </li>
 </ul>
 
 
 
 
 
 Experience &amp; Education:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, Information Systems, or a related field.
 </li>
 <li>
 12+ years of experience in enterprise application support leadership roles, including ERP and major platforms like ServiceNow and Salesforce.
 </li>
 <li>
 Strong technical background across enterprise systems, application integrations, and platform administration.
 </li>
 <li>
 Expertise in ITSM practices for application support operations.
 </li>
 <li>
 Certifications preferred: SAP Certified Associate, Oracle Fusion Cloud certifications, ServiceNow Certified System Administrator, Salesforce Administrator, Microsoft Certified Azure Developer, Java SE Programmer, Python Institute certifications, ITIL Foundation or Practitioner.
 </li>
 </ul>
</div>

Application Support Manager

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