business development manager Jobs in Dubai

business development manager

receptionist

sales manager

office manager

assistant store manager

salon/spa manager

Grand Flora Group

Salon &amp; Spa Development ManagerLocation: Grand Flora Salon Reports To: General Manager -Owner- CEOJob SummaryThe Salon &amp; Spa Development Manager is responsible for driving the growth, innovation, and overall performance of Grand Flora Salon&rsquo;s services and business operations. This role focuses on expanding revenue streams, elevating brand positioning, enhancing customer experience to a luxury standard, and developing high-performing teams across all departments.Key Responsibilities1. Business Development &amp; Growth Strategy<ul><li>Develop and implement strategies to increase revenue and profitability.</li><li>Identify new business opportunities, partnerships, and service expansions.</li><li>Introduce new treatments, packages, and premium service offerings aligned with market trends.</li><li>Conduct competitor analysis and market research within the UAE luxury salon &amp; spa industry.</li></ul>2. Premium Customer Experience &amp; Brand Positioning<ul><li>Design and enforce a luxury client journey across all touchpoints.</li><li>Ensure consistent delivery of exceptional, personalized service standards.</li><li>Build VIP client programs, memberships, and loyalty strategies.</li><li>Maintain brand image, ambiance, and service excellence aligned with a premium salon.</li></ul>3. Operations Oversight<ul><li>Oversee daily operations across all sections (hair, nails, spa, etc.).</li><li>Ensure SOPs (Standard Operating Procedures) are implemented and followed.</li><li>Monitor service quality, hygiene standards, and operational efficiency.</li><li>Optimize workflows to improve client experience and reduce wait times.</li></ul>4. Team Leadership &amp; Development<ul><li>Recruit, train, and develop high-performing teams.</li><li>Build leadership within department supervisors and team leaders.</li><li>Conduct performance reviews and implement staff development plans.</li><li>Foster a culture of excellence, professionalism, and accountability.</li></ul>5. Sales, Marketing &amp; Revenue Management<ul><li>Set and monitor revenue targets across departments.</li><li>Drive upselling, cross-selling, and retail product performance.</li><li>Collaborate with marketing teams on campaigns, promotions, and brand visibility.</li><li>Analyze sales reports and implement improvement strategies.</li></ul>6. Financial Management<ul><li>Manage budgets, cost control, and profitability of operations.</li><li>Monitor expenses, product usage, and wastage.</li><li>Ensure financial targets and KPIs are consistently achieved.</li></ul>7. Client Relationship &amp; Retention<ul><li>Build strong relationships with VIP and high-value clients.</li><li>Handle escalated client concerns with professionalism.</li><li>Develop retention strategies to increase repeat business.</li><li>Monitor client feedback and implement continuous improvements.</li></ul>8. Vendor &amp; Product Management<ul><li>Source and manage premium product lines and suppliers.</li><li>Negotiate contracts and maintain strong vendor relationships.</li><li>Ensure availability of high-quality products aligned with brand positioning.</li></ul>Requirements<ul><li>Proven experience in salon/spa management or business development (5+ years preferred).</li><li>Strong understanding of luxury salon &amp; spa operations.</li><li>Experience in the UAE or GCC market is highly preferred.</li><li>Excellent leadership, communication, and organizational skills.</li><li>Strong business acumen with a focus on growth and profitability.</li><li>Ability to work in a fast-paced, high-end service environment.</li></ul>Key Skills<ul><li>Business Development &amp; Strategy</li><li>Luxury Customer Experience Management</li><li>Leadership &amp; Team Building</li><li>Sales &amp; Revenue Growth</li><li>Operational Excellence</li><li>Financial Planning &amp; Analysis</li></ul>KPIs (Performance Indicators)<ul><li>Revenue growth &amp; profitability</li><li>Client satisfaction &amp; retention rates</li><li>Service quality standards</li><li>Team performance &amp; staff retention</li><li>Upselling and retail sales performance</li><li>Brand positioning &amp; market presence</li></ul>Additional Expectations (Luxury Standard)<ul><li>Impeccable grooming and professional presence</li><li>Strong attention to detail in service delivery and ambiance</li><li>Ability to anticipate trends and innovate continuously</li><li>Commitment to delivering a premium, five-star client experience</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: From AED8,000.00 per monthApplication Question(s):<ul><li>Kindly only put in your cv if you are experienced and qualified to handle a large scale beauty imdustry business</li></ul>Education:<ul><li>High school or equivalent (Preferred)</li></ul>Language:<ul><li>FLUENT ENGLISH (Required)</li></ul>Work Location: In person

EXPERIENCED salon and spa Development manager

salonist software LLC

About us We are a fast-growing leader in salon and spa management software helping beauty businesses transform the way they operate. From online bookings and POS to CRM, inventory, and analytics, their platform is redefining how salons scale, serve customers, and stay competitive in a fast-evolving beauty-tech landscape.With expansion accelerating in the UAE, they are looking for a dynamic Sales Executive to join their Dubai team and play a key role in driving growth.Why This Role Is Exciting<ul><li>You&rsquo;ll represent a smart, intuitive SaaS product loved by salons and spas across regions.</li><li>You&rsquo;ll meet passionate business owners who are eager for digital transformation.</li><li>You&rsquo;ll shape real business outcomes and watch your clients grow with your support.</li><li>You&rsquo;ll join a culture that values innovation, ownership, and customer success.</li></ul>Position: Sales Executive &ndash; Beauty-Tech SaaS (Dubai)As a Sales Executive, you will be the face of a cutting-edge platform transforming the beauty and wellness industry. You&rsquo;ll build meaningful relationships with salon and spa owners, conduct powerful product demos, and drive sales growth with a consultative, solution-driven approach.Candidates with experience in Beauty, Spa, Salon, POS, or Software/SaaS Sales are highly encouraged to apply.What You&rsquo;ll Do<ul><li>Identify, generate, and qualify leads in the salon/spa ecosystem.</li><li>Conduct impactful product demos that highlight real business value.</li><li>Manage the entire sales cycle &mdash; from prospecting to negotiation to closure.</li><li>Maintain accurate CRM data, pipelines, and revenue forecasts.</li><li>Work closely with onboarding and customer success teams for seamless client handovers.</li><li>Spot opportunities for upselling and long-term customer value creation.</li><li>Stay on top of industry trends, competitor offerings, and market opportunities.</li></ul>What We&rsquo;re Looking For<ul><li>2&ndash;4 years of experience in B2B sales &mdash; ideally in SaaS, POS systems, retail tech, or beauty &amp; wellness technology.</li><li>Experience selling to salons/spas or experience in beauty-tech is a huge advantage.</li><li>A confident communicator with strong presentation and negotiation skills.</li><li>Proven experience running software demos is a major plus.</li><li>Comfortable using CRM tools (HubSpot, Zoho, Salesforce, etc.).</li><li>A self-driven professional who enjoys autonomy and thrives in a dynamic startup-like environment.</li><li>Professional grooming, positive energy, and genuine customer empathy.</li></ul>What&rsquo;s In It For You<ul><li>Competitive salary + attractive commissions</li><li>A chance to be part of a high-growth tech journey</li><li>Hands-on exposure to the beauty-tech industry</li><li>Supportive leadership and collaborative work culture</li><li>Career progression opportunities as the team scales</li></ul>Job Types: Full-time, PermanentPay: AED3,500.00 - AED6,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in sales?</li><li>What is your current salary?</li><li>What is your expected salary?</li><li>What is your visa status?</li><li>How soon can you join us?</li></ul>Work Location: In person

Sales Executive - Salon and Spa Technology

Adore beauty lounge

We are urgently seeking an experienced FEMALE Salon Manager/Receptionist to oversee all aspects of our salon operations, including scheduling, bookings, and administrative tasks. The ideal candidate will possess the following qualifications:<ul><li>Miniumum 4-5 years proven experience as a salon manager in the UAE.</li><li>Proficiency in FRESHA or any other salons softwares.</li><li>Strong written and verbal English communication skills.</li><li>Ability to manage stock inventory and place product orders.</li><li>Experience in staff management.</li><li>Expertise in diary management for salon staff and appointments.</li><li>Dedication to ensuring the smooth operation of the salon.</li><li>Capability to address and resolve customer complaints effectively.</li><li>Skilled in bookkeeping and managing invoicing.</li><li>Willingness to assist with social media management and content creation.</li><li>Previous experience in a similar managerial role within a salon in UAE is mandatory.</li></ul>If you possess the requisite skills and have prior experience working in a beauty salon environment, we invite you to apply and become a valued member of our team. Please apply with your CV via Indeed or contact us directly.Please note that this position is exclusively for female candidates based in UAE.Job Types: Full-time, Contract 24 monthsJob Type: Full-timePay: AED4,000.00 - AED6,000.00 per monthWork Location: In person

Salon Manager/Receptionist (ONLY Female)

Apt Resources

<div>Apt Resources is seeking a dedicated and experienced Assistant Spa Manager to support the operations for one of our clients in the Red Sea, Saudi Arabia. In this pivotal role, you will assist the Spa Manager in overseeing daily spa operations, managing staff, and ensuring the highest level of service and guest satisfaction.
As Assistant Spa Manager, you will play a key role in maintaining the spa&rsquo;s reputation for excellence and assisting in the implementation of wellness programs and promotions.
Key Responsibilities:<ul><li>
Assist in managing daily spa operations to ensure smooth and efficient service delivery.</li><li>
Support the recruitment, training, and supervision of spa staff.</li><li>
Help maintain high standards of hygiene, safety, and quality.</li><li>
Coordinate with other departments to enhance guest experience.</li><li>
Help monitor spa inventory, equipment, and maintenance needs.</li><li>
Assist in developing and implementing spa programs, packages, and promotions.</li><li>
Address guest feedback and resolve issues promptly to ensure satisfaction.</li><li>
Prepare reports on spa performance and assist in budgeting and financial management.</li></ul> 

Requirements 
<ul><li>
Proven experience in a supervisory or assistant management role within a spa or wellness environment, preferably in ultra-luxury hotel settings.
</li><li>CIBTAC qualification and knowledge of Forbes standards are required.
</li><li>Strong knowledge of spa operations and wellness services.
</li><li>Excellent leadership and team management skills.
</li><li>Exceptional interpersonal and communication abilities.
</li><li>Highly organized and detail-oriented.
</li><li>Ability to work flexible hours, including weekends and holidays.
</li><li>Qualifications in spa management, hospitality, or related fields are advantageous.</li></ul> 

Benefits 
As per market standards</div>

Assistant Spa Manager - Luxury Property

Volante Life

We are seeking a professional and reliable Male Spa Receptionist / Facilities Coordinator to join our team in a residential apartment setting. The role involves overseeing daily operations of the spa and wellness facilities, including guest bookings, gym access monitoring, and maintaining a high standard of service for residents.Key Responsibilities:<ul><li>Manage spa bookings, including massage appointments, steam, and sauna , ice bath reservations</li><li>Welcome and assist residents and guests in a professional manner</li><li>Monitor access and usage of the gym and wellness facilities</li><li>Ensure only authorized residents and approved guests are using the facilities</li><li>Maintain cleanliness and organization of reception and common areas</li><li>Coordinate with therapists and housekeeping when needed</li><li>Handle inquiries, phone calls, and booking systems efficiently</li><li>Report any issues or irregularities to management</li></ul>Requirements:<ul><li>Male candidate preferred</li></ul><ul><li>Previous experience as a receptionist, spa receptionist, or in a similar role</li></ul><ul><li>Good communication skills in English (additional languages are a plus)</li></ul><ul><li>Presentable, professional, and customer-service oriented</li></ul><ul><li>Basic knowledge of spa operations (massage, steam, sauna) is an advantage</li></ul><ul><li>Ability to multitask and handle administrative duties</li></ul><ul><li>Flexible with working hours</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you have experience managing or monitoring wellness or residential facilities (e.g., gym, spa, steam/sauna)?</li><li>Yes</li><li>No</li></ul>Experience:<ul><li>Spa Receptionist: 1 year (Preferred)</li></ul>Work Location: In person

Male Spa Receptionist / Facilities Coordinator

Adara Spa Retreat Dubai

1. Operations &amp; Administration<ul><li>Oversee the day-to-day operations of the spa, ensuring smooth functioning.</li><li>Develop and implement standard operating procedures (SOPs).</li><li>Ensure the spa complies with health, safety, and hygiene regulations.</li><li>Monitor spa equipment and arrange maintenance or replacements as needed.</li><li>Manage inventory and order spa supplies, products, and equipment.</li><li>Maintain accurate records, including financial reports, staff schedules, and client data.</li></ul>2. Staff Management<ul><li>Recruit, hire, train, and supervise spa therapists, receptionists, and support staff.</li><li>Create staff schedules to ensure proper coverage.</li><li>Conduct performance evaluations and provide feedback or training as necessary.</li><li>Motivate and encourage staff to deliver high-quality services.</li><li>Handle staff concerns, conflicts, and disciplinary actions if needed.</li></ul>3. Customer Service &amp; Guest Experience<ul><li>Ensure exceptional customer service and guest satisfaction.</li><li>Address customer complaints or concerns professionally and promptly.</li><li>Develop and implement customer loyalty programs and promotions.</li><li>Monitor and improve the overall spa ambiance and guest experience.</li></ul>4. Marketing &amp; Sales<ul><li>Develop marketing strategies to promote the spa&rsquo;s services and packages.</li><li>Collaborate with the marketing team to run social media campaigns and advertisements.</li><li>Establish partnerships with hotels, resorts, or local businesses for promotions.</li><li>Encourage staff to upsell spa treatments and retail products.</li></ul>5. Financial &amp; Revenue Management<ul><li>Set and monitor budgets, ensuring profitability.</li><li>Track revenue, expenses, and financial performance.</li><li>Implement strategies to maximize sales and increase spa revenue.</li><li>Analyze customer trends and adjust pricing or services accordingly.</li></ul>6. Service Development<ul><li>Research and introduce new spa treatments and services based on industry trends.</li><li>Train staff on new techniques, treatments, and customer service improvements.</li><li>Maintain relationships with product suppliers and negotiate contracts.</li></ul>7. Compliance &amp; Standards<ul><li>Ensure the spa complies with local laws, health regulations, and licensing requirements.</li><li>Conduct routine inspections to uphold cleanliness and safety standards.</li><li>Stay updated with industry best practices and implement necessary changes.</li></ul>Job Types: Full-time, PermanentPay: AED10,000.00 - AED20,000.00 per month

Spa Manager Female "Spa Manager Experience is a MUST"

six senses

<div>As Spa Guest Service Agent, I will behave in a professional manner and set an example to all. I will abide by Six Senses principles, core values, best practices, guidelines and objectives, while respecting other cultures and nationalities and projecting a positive and proactive position to help build and maintain a strong, loyal team.<div> 
My duties and responsibilities will include: 
<ul><li>Greet guests on arrival at the Spa and conduct check-in and registration procedures in an efficient and friendly manner, using guest name whenever possible.
</li><li>Ascertain guest satisfaction, ensure that all guest billing procedures are handled correctly and bid guest farewell.</li><li>Maintain and update of guest history files and disbursement of relevant information ensuring guest requests and preferences are implemented whenever possible.</li><li>Liaise with Spa housekeeping team to ensure that rooms are serviced according to guests&rsquo; preferences and requirements and that vacant rooms are cleaned according to arrival schedules.</li><li>Liaises with engineering to ensure swift response to maintenance problems.</li><li>Knowledge of all facilities and services offered by the resort including all room rates, categories, as well as their location and layout, credit policy of the hotel and reservation coding.
</li><li>Maintain a high standard of personal appearance, grooming and hygiene.</li><li>Knowledge of all safety, security and emergency procedures related to my position in line with brand and statutory requirements.</li><li>Ensure the privacy of guests, partners and residential owners, I will apply an extra level of protection to any sensitive personal data and use confidential information only to perform my job.</li><li>Ensure all equipment of the department is kept clean and in good working condition.</li><li>Upsell all resort facilities and activities.</li><li>Knowledge and strict adherence to LQA / Forbes standards.</li></ul> 
</div>Qualifications 
To execute the position of Spa Guest Service Agent, I have the required qualifications minimum a hospitality diploma/degree, technical skills and experience in a similar or greater role in luxury hotels with proven results. 
 
Technical skills include MS Office &ndash; Word, Excel, PowerPoint and Outlook. I am also familiar with various hotel systems including POS, PMS and CRM platforms.
 
I have a good command of written and spoken English and some knowledge of the local language and customs. 
 
The above is intended to provide an overview of the role and responsibilities for a Spa Guest Service Agent at Six Senses The Palm Dubai. It is not and does not infer that the above is an inclusive and/or exhaustive list of the duties and responsibilities inherent to the position. 
Six Senses The Palm Dubai is an equal opportunity employer. This policy applies to all terms and conditions of employment.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Spa Guest Service Agent (Arabic Speaking)-Six Senses The Palm Dubai

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