fifa srt supervisor — security response team

security officer

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coop student - security officer Jobs in Boston

coop student - security officer

fifa srt supervisor — security response team Jobs in Boston

manager, security engineering Jobs in Boston

manager, security engineering

security officer supervisor

Windwalker Group

<div>
 <strong>
  About Windwalker Group
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Windwalker Group
  </strong>
 </strong>
 is an award-winning, Minority-Owned business with over 25 years of experience delivering innovative solutions to help organizations grow, thrive, and achieve lasting success. Guided by our commitment to excellence, we specialize in security and preparedness, professional development, and cutting-edge technology solutions.
 <br/>
 <br/>
 <strong>
  Our Diverse Offerings Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Building security design
  </li>
  <li>
   Concierge services
  </li>
  <li>
   Security Guards
  </li>
  <li>
   Access control
  </li>
  <li>
   Cybersecurity
  </li>
  <li>
   Customized training programs
  </li>
  <li>
   Project management
  </li>
  <li>
   Multimedia solutions
   <br/>
   <br/>
  </li>
 </ul>
 We tailor each solution to meet the unique needs of our clients, ensuring exceptional results that safeguard assets, enhance expertise, and foster continued success.
 <br/>
 <br/>
 At
 <strong>
  <strong>
   Windwalker
  </strong>
 </strong>
 , our mission is to deliver innovative security and professional development solutions that empower organizations, protect communities, and drive lasting success through excellence and care.
 <br/>
 <br/>
 <strong>
  <strong>
   Windwalker: Securing Today, Building Expertise for Tomorrow
   <br/>
   <br/>
  </strong>
 </strong>
 Discover more at www.Windwalker.com
 <br/>
 <br/>
 <strong>
  <strong>
   FIFA SRT Supervisor &mdash; Security Response Team
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  <strong>
   Location:
  </strong>
 </strong>
 City Hall Plaza, Boston, MA
 <br/>
 <br/>
 <strong>
  <strong>
   Pay:
  </strong>
 </strong>
 $40.00 / hr
 <br/>
 <br/>
 <strong>
  <strong>
   Schedule Full program:
  </strong>
 </strong>
 May 20 &ndash; June 30, 2026 (41 days)
 <br/>
 <br/>
 <strong>
  <strong>
   Shifts:
  </strong>
 </strong>
 12-hr shifts aligned with the event rotation schedule
 <br/>
 <br/>
 <strong>
  About This Role
  <br/>
  <br/>
 </strong>
 Windwalker Group is hiring an SRT Supervisor to command our Security Response Team of 6 Officers for the Boston 26 FIFA Fan Festival&trade;. This is a named command role reporting directly to the Venue Security Manager. You will lead all SRT activations, coordinate with public safety agencies, and be responsible for your team's readiness and documentation throughout the program.
 <br/>
 <br/>
 <strong>
  What You Will Do
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Command all SRT deployments and serve as incident commander during active responses
  </li>
  <li>
   Brief your team at every shift start &mdash; staging positions, activation protocols, radio channels
  </li>
  <li>
   Maintain constant radio contact with the command center, VSM, and public safety liaisons
  </li>
  <li>
   Activate the SRT on direction from the VSM or immediately during an active life-safety threat
  </li>
  <li>
   Lead joint responses with BPD, Boston Fire, and Boston EMS
  </li>
  <li>
   Manage SRT Officer positioning across the shift to maximize response coverage
  </li>
  <li>
   Submit written incident reports to the VSM within 2 hours of any incident resolution
  </li>
  <li>
   Participate in daily command briefings and after-action reviews
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Are Looking For
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 3&ndash;5 years security experience with at least 2 years in team command or incident response leadership
  </li>
  <li>
   Prior SRT command, law enforcement supervisory, or military leadership experience strongly preferred
  </li>
  <li>
   ICS/NIMS Incident Command training (ICS-100 and ICS-200) preferred
  </li>
  <li>
   Strong written skills for incident documentation under time pressure
  </li>
  <li>
   Must pass a background check before deployment
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Hiring Incentives
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   $100 employee referral bonus &mdash; available to the first 50 hires
  </li>
  <li>
   $300 completion bonus &mdash; paid upon successful completion of all assigned shifts
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Weekly pay &mdash; every Friday
  </li>
  <li>
   Free uniform provided
  </li>
  <li>
   Free MBTA T-Pass for the month of June
  </li>
  <li>
   $100 sign-on bonus for the first 50 hires
  </li>
  <li>
   $300 completion bonus upon successful completion of all assigned shifts
  </li>
  <li>
   Once-in-a-generation experience securing the FIFA Fan Festival&trade; Boston 2026
  </li>
  <li>
   Career development and advancement opportunities within Windwalker Security
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  How To Apply
  <br/>
  <br/>
 </strong>
 Visit www.windwalker.com/careers to apply online.
 <br/>
 <br/>
 Phone: (833) 505-1022 | 529 Main Street, Suite P200, Boston, MA 02129
 <br/>
 <br/>
 <strong>
  The Pay Range For This Role Is
  <br/>
  <br/>
 </strong>
 40 - 40 USD per hour(Boston)
</div>


FIFA SRT Supervisor — Security Response Team

Allied Universal

<div><p>Security Officer Command Post</p><h2 class="jobSectionHeader"><b>
Overview</b></h2><p>
Allied Universal&reg;, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.
</p><h2 class="jobSectionHeader"><b>Job Description</b></h2><p><br>
As a <b>Security Officer Command Post</b> in <b>Boston, MA</b>, you will serve and safeguard clients in a range of industries such as Transportation, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. Join Allied Universal at a dynamic transportation location where you will monitor and patrol assigned areas, remain visible to help deter security-related incidents, and deliver outstanding customer service and communication. In this role, you will support daily operations at a busy ship repair environment while reflecting our values of agility, reliability, innovation, teamwork, and integrity in every interaction.
</p><p><b>Position Type: Part Time</b>
</p><p><b>Pay Rate: $24.00 / Hour
</b></p><p><b>Job Schedule:</b>
</p>DayTimeWed10:00 PM - 06:00 AMThur10:00 PM - 06:00 AM<p><b>
What You'll Do:</b>
</p><ul><li>Provide customer service to our clients by carrying out security-related procedures, site-specific policies, and/or, when appropriate, emergency response activities.</li>
<li>Respond to incidents and critical situations in a calm, problem-solving manner.</li>
<li>Conduct regular and random patrols around the business and perimeter, as working environments and conditions may vary by location.</li></ul><p><b>
Minimum Requirements:</b>
</p><ul><li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li></ul><p><b>
Why Join Us:</b>
</p><ul><li><b>Smart Tools:</b> Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li><b>Career Growth:</b> Get paid training and access to career growth opportunities.</li>
<li><b>Financial Benefits:</b> Participate in our retirement savings plan to invest in your future.</li>
<li><b>Exclusive Perks:</b> Enjoy discounts on top brands and services through our Perks Program.</li></ul><h2 class="jobSectionHeader"><b><br>
Closing</b></h2><p><b>
Allied Universal&reg; is an Equal Opportunity Employer.</b> All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.
</p><p>If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.
</p><h2 class="jobSectionHeader"><b>Requisition ID</b></h2><br>
2026-1570889</div>

Security Officer Command Post

The Brigham and Women's Hospital, Inc.

<div>Site: The Brigham and Women's Hospital, Inc.<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
PER DIEM evenings - Foxboro<br>
<br>
Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services.
<br>
<br>
Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div><br>
Patrols assigned areas, giving particular attention to those areas where security problems have occurred<br>
<ul><li>Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.</li><li>Maintains strict confidentiality standards at all times</li><li>Investigates thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized, will make arrests as appropriate; participates in subsequent court proceedings as required.</li><li>Prepares and submits written reports in a complete and accurate manner; makes notations in the log of all incidents; keeps the Supervisor informed at all times</li><li>Maintains accountability for valuables/property and forms of evidence coming into the incumbent's custody; ensures safekeeping; maintains documentation.</li><li>Performs as Dispatcher utilizing &ldquo;state-of-the-art&rdquo; integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.</li><li>Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized, assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.</li><li>Voluntary participation in various departmental committees, task forces, and teams.</li></ul></div><p></p><div>
Education<br>
Bachelor's Degree Criminal Justice preferred<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
Class D Passenger Vehicle Driver's License [State License] -<br>
<br>
Experience<br>
Experience in hospital, security/police, emergency medical or customer services 3-5 years preferred<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.</li><li>Ability to deal with and effectively de-escalate anxious/stressed people and manage aggression.</li><li>Works effectively both independently and in teams. Able to multitask.</li><li>Strong problem-solving skills.</li><li>Critical and analytical thinking, good judgment, prioritization, industriousness, and creative solutions for positive outcomes.</li><li>Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.</li><li>Displays a positive image, tact, and diplomacy, actively listens, and articulates effectively.</li><li>Demonstrates the understanding of community policing, risk analysis, and crime prevention concepts and practices.</li><li>Strong writing skills to provide and maintain documentation to support data.</li><li>Intermediate computer skills: typing and use of database software.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
10 Vining Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
0<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Per Diem<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Rotating (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$23.34 - $33.37/Hourly<p></p><p><b><br>
Grade</b></p>
5<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Security Officer - Per Diem

The General Hospital Corporation

<div>Site: The General Hospital Corporation<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
This position is for 40 hr evenings in Charlestown.<br>
<br>
Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.</p><p></p><div>
Patrols assigned areas, giving particular attention to those areas where security problems have occurred.<br>
<ul><li>Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.</li><li>Maintains strict confidentially standards at all times.</li><li>Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required.</li><li>Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times.</li><li>Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation.</li><li>Performs as Dispatcher utilizing &ldquo;state of the art&rdquo; integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.</li><li>Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.</li><li>Voluntary participation in various departmental committees, task forces, and teams.</li></ul></div><p></p><div>
Education<br>
Bachelor's Degree Criminal Justice preferred<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
Class D Passenger Vehicle Driver's License [State License]<br>
<br>
Experience<br>
Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.</li><li>Ability to deal with and effectively deescalate anxious/stressed people and manage aggression.</li><li>Works effectively both independently and in teams. Able to multitask.</li><li>Strong problem-solving skills.</li><li>Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes.</li><li>Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.</li><li>Displays positive image, tact, and diplomacy, active listening, articulate.</li><li>Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices.</li><li>Strong writing skills to provide and maintain documentation to support data.</li><li>Intermediate computer skills: typing and use of database software.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
149 Thirteenth Street Building 149<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Evening (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$23.34 - $33.37/Hourly<p></p><p><b><br>
Grade</b></p>
5<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Security Officer

Massachusetts Eye and Ear Infirmary

<div>Site: Massachusetts Eye and Ear Infirmary<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Full time day shift Located at 243 Charles St.<br>
<br>
<br>
<br>
Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas. Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.<br>
Does this position require Patient Care? Yes
<br>
Essential Functions<br>
<ul><li>Patrols assigned areas, giving particular attention to those areas where security problems have occurred.
</li><li>Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.
</li><li>Maintains strict confidentially standards at all times.</li><li>Investigates thefts, shortages and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized will make arrests as appropriate; participates in subsequent court proceedings as required.
</li><li>Prepares and submits written reports in a complete and accurate manner; makes notations in log of all incidents; keeps Supervisor informed at all times.
</li><li>Maintains accountability for valuables/property and forms of evidence coming into incumbent's custody; ensures safekeeping; maintains documentation.
</li><li>Performs as Dispatcher utilizing &ldquo;state of the art&rdquo; integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.
</li><li>Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.
</li><li>Voluntary participation in various departmental committees, task forces, and teams.</li></ul><p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><div>
Education<br>
Bachelor's Degree Criminal Justice preferred<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
Class D Passenger Vehicle Driver's License [State License]<br>
<br>
Experience<br>
Experience in hospital, security/police, emergency medical or customer services preferred 3-5 years preferred<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.</li><li>Ability to deal with and effectively deescalate anxious/stressed people and manage aggression.</li><li>Works effectively both independently and in teams. Able to multitask.</li><li>Strong problem-solving skills.</li><li>Critical and analytical thinking, good judgment, prioritizing, industrious and creative resolutions for positive outcomes.</li><li>Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.</li><li>Displays positive image, tact, and diplomacy, active listening, articulate.</li><li>Demonstrates the understanding of community policing, risk analysis and crime prevention concepts and practices.</li><li>Strong writing skills to provide and maintain documentation to support data.</li><li>Intermediate computer skills: typing and use of database software.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
243-245 Charles Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
40<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Regular<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$23.34 - $33.37/Hourly<p></p><p><b><br>
Grade</b></p>
5<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

<div>Site: Massachusetts Eye and Ear Infirmary<p></p><p><br>
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.</p><p></p><p><b><br>
Job Summary</b></p>
Per Diem - Days at Massachusetts Eye and Ear Infirmary<br>
<br>
Provides a safe and secure environment for hospital patients, visitors, and employees by enforcing hospital security regulations and by continuously watching for and reporting potential safety hazards and unusual occurrences in a timely manner through patrol of assigned areas.<p></p><div><div><div><div><div><div><div><p><b><br>
Qualifications</b></p></div></div></div></div></div></div></div><p>
Investigate complaints or potential criminal conduct; assist in restraining patients as necessary; provide protective services. Possesses and exhibits excellent customer service skills. If applicable, responsible for the arrest of criminal suspects under the authority of State Special Police license.</p><p></p><div>
Patrols assigned areas, giving particular attention to those areas where security problems have occurred.<br>
<ul><li>Identifies unsafe conditions and improperly secured areas/property to help prevent theft, injuries or damages to Hospital property, patients, visitors and employees.</li><li>Maintains strict confidentiality standards at all times.</li><li>Investigates thefts, shortages, and other complaints involving potential criminal misconduct by questioning individuals involved with specific incidents; notifies appropriate law enforcement agencies of potential/real civil or criminal misconduct and detains suspicious individuals as appropriate; when authorized, will make arrests as appropriate; participates in subsequent court proceedings as required.</li><li>Prepares and submits written reports in a complete and accurate manner; makes notations in the log of all incidents; keeps the Supervisor informed at all times.</li><li>Maintains accountability for valuables/property and forms of evidence coming into the incumbent's custody; ensures safekeeping; maintains documentation.</li><li>Performs as Dispatcher utilizing &ldquo;state-of-the-art&rdquo; integrated security systems; radio dispatches personnel to respond to occurrences and phone calls for assistance; provides and maintains documentation.</li><li>Participates in assistance with workplace and domestic victims; responds to medical emergencies; when authorized, assists in the restraint of patients; involved in the protection of dignitaries; controls pedestrian and vehicular traffic.</li><li>Voluntary participation in various departmental committees, task forces, and teams.</li></ul></div><p></p><div>
Education<br>
Bachelor's Degree Criminal Justice preferred<br>
<br>
Can this role accept experience in lieu of a degree?<br>
No<br>
<br>
Licenses and Credentials<br>
Class D Passenger Vehicle Driver's License [State License]<br>
<br>
Experience<br>
Experience in hospital, security/police, emergency medical or customer services 3-5 years preferred<br>
<br>
Knowledge, Skills and Abilities<br>
<ul><li>Strong interpersonal communication and customer service skills. Recognize, acknowledge, respect, and effectively interact with all people, establish positive relationships, and gain the trust and respect of others.</li><li>Ability to deal with and effectively de-escalate anxious/stressed people and manage aggression.</li><li>Works effectively both independently and in teams. Able to multitask.</li><li>Strong problem-solving skills.</li><li>Critical and analytical thinking, good judgment, prioritization, industriousness, and creative solutions for positive outcomes.</li><li>Customer service skills: accessible, energetic, concerned, empathetic, positive attitude, collaborative, and flexible.</li><li>Displays a positive image, tact, and diplomacy, actively listens, and articulates effectively.</li><li>Demonstrates the understanding of community policing, risk analysis, and crime prevention concepts and practices.</li><li>Strong writing skills to provide and maintain documentation to support data.</li><li>Intermediate computer skills: typing and use of database software.</li></ul></div><p></p><div><div><div><div><div><div><div><p><b><br>
Additional Job Details (if applicable)</b></p></div></div></div></div></div></div></div><p></p><div><div><div><div><div><div><div><p><b><br>
Remote Type</b></p></div></div></div></div></div></div></div>
Onsite<p></p><div><div><div><div><div><div><div><p><b><br>
Work Location</b></p></div></div></div></div></div></div></div>
243-245 Charles Street<p></p><div><div><div><div><div><div><div><p><b><br>
Scheduled Weekly Hours</b></p></div></div></div></div></div></div></div>
0<p></p><div><div><div><div><div><div><div><p><b><br>
Employee Type</b></p></div></div></div></div></div></div></div>
Per Diem<p></p><div><div><div><div><div><div><div><p><b><br>
Work Shift</b></p></div></div></div></div></div></div></div>
Day (United States of America)<p></p><p><b><br>
Pay Range</b></p>
$23.34 - $33.37/Hourly<p></p><p><b><br>
Grade</b></p>
5<br>
<p></p>
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.<p></p><div><div><div><div><div><div><div><p><b><br>
EEO Statement:</b></p></div></div></div></div></div></div></div>
5110 Massachusetts Eye and Ear Infirmary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran&rsquo;s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.<p></p><h2 class="jobSectionHeader"><b><br>
Mass General Brigham Competency Framework</b></h2><div><div><p>
At Mass General Brigham, our competency framework defines what effective leadership &ldquo;looks like&rdquo; by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.</p></div></div></div>

Alliance Ground International

<div><p><b>Job Description:</b></p><p></p><p><b>
Job Description:</b></p><p></p><p>
From check-in and bag drop, to boarding gates and arrivals, as a Passenger Service Agent you&rsquo;ll ensure our traveling customers are kept well-informed and are in the right place at the right time. Following safety, security, and airline-specific procedures, you&rsquo;ll put our customers - and their customers&rsquo; needs at the heart of everything our AGI Passenger Service Agents do. This is a customer-facing role with a goal to providing first-class customer service to each traveler we encounter. If you are friendly, outgoing focusing on outstanding customer service, then let your career take off with AGI as a Passenger Service Agent!<br>
<br>
Alliance Ground International (AGI) is one of the largest independently owned ground handling companies providing services to 100+ airlines in 61 airports across the U.S. and Canada. We are the home to over 12,000 team members supporting over 1.5B Kilos and over 400K departures. We are committed to providing the highest quality service and continuing our outstanding safety track record. As we continue to grow, we only look for the best in the industry.<br>
<br>
<b>Job Responsibilities:</b></p><ul><li>
Provide exceptional customer service as per AGI and airline specific standards to ensure customer satisfaction at every step of their journey.
</li><li>Always ensure safety and security is never compromised.</li><li>
Handle customer interaction with class in an efficient, effective, and professional manner at the ticket counter and gate.</li><li>
Make and assist with reservations, preparation, and issuance of tickets and itineraries, computation of fares, issuance of refunds, baggage checking, and collection of excess baggage charges.</li><li>
Patiently and empathetically handle customer concerns and complaints regarding ticketing and baggage handling, perform lost and found activities, initiate tracing procedures for lost passenger baggage, process claims for damaged or lost baggage and personal articles, prepare and maintain required records and reports of lost and found activities.</li><li>
Knowledgeably answer inquiries regarding flight schedules, fares, and other questions as they arise, providing passengers with general travel information.</li><li>
Meet aircraft at gate or loading area, perform duties in the departure lounges or at boarding gates when enplaning and deplaning passengers, check passenger tickets and documents for validity, and complete all necessary arrangements for accommodating passengers&rsquo; reservations, standbys, and their luggage.</li><li>
Determine flight close-out time and prepare, complete, and check various flight forms for accuracy and complete post-departure procedures.</li><li>
Responsible for all flight movement messages between the gate, ground handling team, flight crew, and airport vendors.</li><li>
Follow procedures for passengers with regards to the acceptance of Dangerous Goods.</li></ul><p></p><p><b>
Safety, Security and Compliance:</b></p><p></p><p>
All AGI Team members have a responsibility and duty while at work to:</p><ul><li>
Take reasonable care for the health, wellbeing, safety, and security of themselves and of others who may be affected by their actions or omissions while at work.</li><li>
Cooperate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.</li><li>
Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, wellbeing, safety, security, or welfare reasons.</li><li>
Inform their manager / supervisor of any work situation, equipment, or activity that represents a serious or immediate danger to health, wellbeing, safety, and security.</li><li>
Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in company and carrier Safety and Security procedures.</li><li>
Conduct work in accordance with information and training provided and any specific health, wellbeing, safety, and security rules or procedures.</li><li>
Fully understand AGI Health &amp; Safety and Security policies.</li><li>
Attend training courses as may be required by AGI.</li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li>
Must be able to lift/carry / push/pull and move items of 70 pounds and/or more regularly and repetitively lift weights of 40 to 50 pounds on raised surfaces.</li><li>
Must be able to stand for extended periods of time.</li><li>
Must be able to carry heavy items up and down jetway stairs.</li><li>
Must be alert to moving vehicles, equipment, or aircraft and must be able to use radio equipment.</li></ul><p></p><p><b>
Knowledge, Skills, and Abilities:</b></p><p></p><p><b>
Appearance:</b> Must be willing to wear uniform and insignia as prescribed by AGI. Personal appearance and grooming must present a favorable corporate image.</p><p><b>
Good communication skills:</b> Passenger Service Agents must be able to communicate information and instructions verbally and/or via radio equipment effectively in a professional manner with the flight crew, gate agents, customers, and other ground crew to coordinate the movement of passengers and handling of equipment and baggage. Tolerate and answer repetitious questions from passengers in a friendly, outgoing manner. Ability to speak and be understood in giving directions/information to passengers verbally and/or via overhead announcement systems.</p><p><b>
Computer skills: </b>Passenger Service agents are required to use computer systems daily.</p><p><b>
Critical thinking skills: </b>Agent may be called upon to troubleshoot issues to assist passengers with reservation issues, process excess baggage fees correctly, verify required visa documentation, etc.</p><p><b>
Basic math skills:</b> Must be able to process payment transactions for flight/seat upgrades, excess baggage fees, etc.</p><p><b>
Time management skills: </b>Passenger Service agents must be able to manage their time effectively to complete tasks efficiently in a fast-paced environment. Must report to work on a regular and timely basis.</p><p></p><p><b>
Qualifications:</b></p><ul><li>
Be at least 18 years of age and possess a high school diploma, GED, or work experience equivalent.</li><li>
If work location is in the United States, must have authorization to work in the United States as defined by the Immigration Reform Act of 1986. If work location is in Canada, must have authorization to work in Canada as defined by the Immigration and Refugee Protection Act (IRPA) of 2001.</li><li>
Must complete SIDA training to obtain airport authority identification security.</li><li>
Preferred Qualifications - One+ year of relevant experience. Airline experience is preferred, and previous face-to-face customer service experience is also a plus.</li></ul><p></p><p>
AGI offers a comprehensive benefit package for all employees, including paid vacation and medical / dental / vision for full-time qualified employees as well as medical coverage for part time employees. AGI also provides free uniforms and free on-the-job training to all employees. Additional benefits include company-matched 401(k) program, company-paid employee assistance program, voluntary life insurance, and travel discounts on car rentals, hotels, and cruises to name a few.</p><p></p><p>
The successful AGI team member brings their &ldquo;A&rdquo; game every day with energy and enthusiasm, respect for their team, and the highest regard for safety!</p><p></p>
19.50<p></p><p>
Alliance Ground International is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. AGI is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status.</p></div>

Passenger Service Agent - F9

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Passenger Service Agent - F9