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senior cargo customer service agent karachi pakistan

Qatar Airways

<div>
 General Information
 <br/>
 <br/>
 <strong>
  Ref #
 </strong>
 232664
 <br/>
 <br/>
 <strong>
  Location:
 </strong>
 Pakistan-Karachi
 <br/>
 <br/>
 <strong>
  Job family:
 </strong>
 Cargo &amp; Airport Operations
 <br/>
 <br/>
 <strong>
  Closing Date:
 </strong>
 2026-04-15
 <br/>
 <br/>
 <strong>
  Description
  <br/>
  <br/>
 </strong>
 <strong>
  We are recruiting for Senior Cargo Customer Service Agent for Karachi, Thailand.
  <br/>
  <br/>
 </strong>
 The selected candidate will be involved in providing customer service functions, such as interactions with Ground Handling Agents on behalf of Qatar Airways Cargo in both import and export matters and as well with QR Cargo sales team.
 <br/>
 <br/>
 <strong>
  Accountabilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensure full compliance at all times of safety and security regulations and procedures as per host state and company requirements.
  </li>
  <li>
   Reconsolidate booking requests from freight forwarders and direct customers and input their data in booking system according to airline instructions as per CSM.
  </li>
  <li>
   Coordinate with all region stations and GSAs to ensure the input accurate booking data.
  </li>
  <li>
   Coordinate service recovery to protect customer experience.
  </li>
  <li>
   Maintain a close coordination between QR departments and customers by ensuring their shipments are transferred, delivered on time and correct priority is given to shipments.
  </li>
  <li>
   To coordinate accomplishment of tasks with regional GHA and internal departments to ensure/ enhance a high-quality service on import and export.
  </li>
  <li>
   Support customer- liaise with customs, health authorities, QR headquarters, other stations and any other party to ensure customer experience.
  </li>
  <li>
   Coordinate with GHA, internal departments to ensure irregularity codes are correctly inserted in airline system.
  </li>
  <li>
   Implement corrective actions to protect customer experience.
  </li>
  <li>
   Distribute all cargo related information to all concerned parties, including customers, customs and other authorities.
  </li>
  <li>
   Ensure that notifications are sent officially on cargo arrival information to freight forwarders/ agents/ direct customers.
  </li>
  <li>
   Produce weekly, monthly and whenever necessary customer experience related reports.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Be part of an extraordinary story
  <br/>
  <br/>
 </strong>
 Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before. Together, everything is possible
 <br/>
 <br/>
 Qualification
 <br/>
 <br/>
 <ul>
  <li>
   Vocational, Tertiary, Trade or Diploma or Associate Degree with minimum 3 years of job-related experience
  </li>
  <li>
   Good communication skills
  </li>
  <li>
   Computer Literate
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  <strong>
   You must have the legal rights to live and work in Pakistan to be considered for this role.
   <br/>
   <br/>
  </strong>
 </em>
 <strong>
  About Qatar Airways Group
  <br/>
  <br/>
 </strong>
 Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.
 <br/>
 <br/>
 So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.
 <br/>
 <br/>
 https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=232664
</div>


Senior Cargo Customer Service Agent- Karachi, Pakistan

<div><div><div><div><div><div><h3 class="jobSectionHeader"><b>General Information
</b></h3></div></div><div><div><div><div>Ref #
</div><div>232664
</div></div><div><div>Location
</div><div>Pakistan-Karachi
</div></div><div><div>Job family
</div><div>Cargo &amp; Airport Operations
</div></div><div><div><ul><li>Closing Date: 2026-04-15</li></ul><br>
</div></div></div></div></div><div></div><div><h3 class="jobSectionHeader"><b>Description
</b></h3></div><div></div><div><div><div><div><p><b>We are recruiting for Senior Cargo Customer Service Agent for Karachi, Thailand.</b></p><p>
The selected candidate will be involved in providing customer service functions, such as interactions with Ground Handling Agents on behalf of Qatar Airways Cargo in both import and export matters and as well with QR Cargo sales team.</p><p><b>
Accountabilities:</b></p><ul><li> Ensure full compliance at all times of safety and security regulations and procedures as per host state and company requirements.</li><li> Reconsolidate booking requests from freight forwarders and direct customers and input their data in booking system according to airline instructions as per CSM.</li><li> Coordinate with all region stations and GSAs to ensure the input accurate booking data.</li><li> Coordinate service recovery to protect customer experience.</li><li> Maintain a close coordination between QR departments and customers by ensuring their shipments are transferred, delivered on time and correct priority is given to shipments.</li><li> To coordinate accomplishment of tasks with regional GHA and internal departments to ensure/ enhance a high-quality service on import and export.</li><li> Support customer- liaise with customs, health authorities, QR headquarters, other stations and any other party to ensure customer experience.</li><li> Coordinate with GHA, internal departments to ensure irregularity codes are correctly inserted in airline system.</li><li> Implement corrective actions to protect customer experience.</li><li> Distribute all cargo related information to all concerned parties, including customers, customs and other authorities.</li><li> Ensure that notifications are sent officially on cargo arrival information to freight forwarders/ agents/ direct customers.</li><li> Produce weekly, monthly and whenever necessary customer experience related reports.</li></ul><p><b>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before. Together, everything is possible</p>
</div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualification
</b></h3></div></div><div><div><div><div><ul><li> Vocational, Tertiary, Trade or Diploma or Associate Degree with minimum 3 years of job-related experience</li><li> Good communication skills</li><li> Computer Literate</li></ul><p><b><i>
You must have the legal rights to live and work in Pakistan to be considered for this role.</i></b></p><p>
 <b>About Qatar Airways Group</b></p><p>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.</p><p>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.</p>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=232664</div></div></div></div></div></div></div></div><div></div>

MAP Group Of Companies

<p><b>Job Title: Sales Executive</b></p><p><b>Company Overview</b></p><p><b>MAP ENTERPRISES (Pvt) Ltd</b>, is an international freight forwarder, NVOCC and shipping agent since more than 2 decades, having branch offices all over the country and having a network of agents all over the world with professional and diligent staff and overseas partners.</p><p><b>MAP Enterprises (Pvt) Ltd</b> was established to cater requirements of exporters and importers of Pakistan as forwarder &amp; NVOCC, to the entire satisfaction and give top class service with tracking of consignment to the buyers of their product.</p><p><b>Job Summary:</b></p><p>The Sales Executive will drive sales and expand the client base for our NVOCC and freight forwarding services by identifying new business opportunities and developing client relationships.</p><p><b>Qualifications:</b></p><ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Marketing or Advertising.</li></ul><p><b>Duties and Responsibilities:</b></p><ul><li>Develop relationships with customers and generate new business.</li><li>Form a customer base by establishing communication with prospective clients, understanding their supply chain needs and building out proposals to meet their requirements.</li><li>Solicit our client&rsquo;s services which include Ocean Import/Export, Air Import/Export, Ocean Export, Distribution &amp; Warehousing, Cargo Insurance..</li><li>Meet the monthly goals given by management.</li><li>Maintain consistent communication with our client&rsquo;s Operations/Customer Service Departments.</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary plus commission and incentives.</li><li>Health insurance.</li><li>Professional development opportunities.</li><li>Leave encashment.</li></ul><p>Job Type: Full-time</p><p>Pay: From Rs50,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Karachi Clifton: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

MARKETING AND SALES EXECUTIVE

Al Jaffer Enterprise

<p>We&rsquo;re Hiring: Sales Manager &ndash; Logistics (Air &amp; Sea Freight)</p><p>Locations: Karachi | Lahore | Islamabad</p><p>Are you a results-driven sales professional with a passion for logistics? We&rsquo;re looking for a Sales Manager who can drive growth in door-to-door, duty-paid cargo services (Air &amp; Sea).</p><p>Key Responsibilities:</p><p>* Develop and grow B2B sales in cargo &amp; logistics (China to Pakistan preferred)</p><p>* Conduct client visits, build strong relationships, and close deals</p><p>* Manage and expand key accounts</p><p>* Achieve monthly sales targets and revenue growth</p><p>* Coordinate with operations team for smooth shipment handling</p><p>Requirements:</p><p>* Preferred: Experience in cargo/logistics sales (air &amp; sea)</p><p>* OR minimum 3+ years of sales experience (any industry)</p><p>* Strong communication &amp; negotiation skills</p><p>* Must be confident in client meetings &amp; field visits</p><p>* Ability to handle both office-based and outdoor sales</p><p>Salary: PKR 50,000 &ndash; 70,000 (based on experience)</p><p>Attractive incentives + growth opportunities</p><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs70,000.00 per month</p><p>Work Location: In person</p>

Sales Manager – Logistics (Air & Sea Freight)

Ocudi Shipping

<p>We are seeking a highly experienced and results-driven <b>China Sales Expert</b> to lead our freight forwarding sales initiatives focused on China trade lanes. The role requires strong connections with Chinese exporters and local importers, along with expertise in ocean freight and end-to-end logistics solutions in Karachi.</p><p><b>Key Responsibilities</b></p><ul><li>Build and maintain relationships with <b>Chinese exporters, suppliers, and sourcing agents</b></li><li>Develop a strong pipeline of <b>Pakistan-based importers and traders</b></li><li>Generate consistent cargo volumes (FCL &amp; LCL consolidation)</li><li>Coordinate with China agents for bookings, consolidation, and shipment planning</li><li>Negotiate competitive freight rates with shipping lines, co-loaders, and NVOCCs</li><li>Provide tailored logistics solutions (port-to-port, door-to-door, DDP/DDU)</li><li>Work closely with operations and customs clearance teams for smooth execution</li><li>Track freight market trends and pricing dynamics (China &rarr; Pakistan)</li><li>Lead, mentor, and manage the junior sales team members.</li><li>Drive business development for <b>China-origin shipments into Pakistan</b></li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>Bachelor&rsquo;s degree in Business, Logistics, Supply Chain, or related field</li><li>4&ndash;5 years of experience in freight forwarding or logistics sales, with strong China exposure</li><li>Existing network with Pakistan-based importers, traders, and buying houses</li><li>China-based suppliers, exporters, or freight agents</li></ul><p><b>Strong knowledge of:</b></p><ul><li>Ocean freight (FCL/LCL consolidation)</li><li>Incoterms (FOB, CIF, EXW, DDP)</li><li>Pakistan imports regulations and documentation</li><li>Proven track record of achieving sales and volume targets</li><li>Strong negotiation, communication, and closing skills</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary</li><li>High-incentive commission structure (based on GP &amp; volume)</li><li>Leadership role with growth potential</li><li>Opportunity to build and scale China trade lane business</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

China Sales Expert -Lead (Freight Forwarding / Ocean Shipping)

EFU Life Assurance - Karachi Cantt Branch

<div>
 <strong>
  Company Description
  <br/>
 </strong>
 <br/>
 EFU Life Assurance Ltd, established in 1992, was the first private sector life insurance company in Pakistan following the sector's reopening by the government. Since then, EFU Life has become a leader in the life insurance industry, offering innovative products tailored to clients&rsquo; needs. The company is renowned for pioneering unit-linked products, critical illness coverage, education planning solutions, inflation protection benefits, and pension plans in Pakistan. EFU Life is committed to delivering exceptional financial services and maintaining its position as a key player in the industry.
 <br/>
 <br/>
 <strong>
  Role Description
  <br/>
 </strong>
 <br/>
 This is a full-time, on-site role for a Senior Sales Consultant based in Karachi. The Senior Sales Consultant will manage client portfolios, provide expert sales consultations, ensure high levels of customer satisfaction, and develop long-term client relationships. Responsibilities include identifying potential sales opportunities, presenting tailored solutions, supporting clients at every stage of the sales process, and ensuring excellent customer service. The consultant will also collaborate with internal teams to align offerings to customer needs and achieve organizational sales goals.
 <br/>
 <br/>
 <strong>
  Qualifications
  <br/>
 </strong>
 <br/>
 <ul>
  <li>
   Proven expertise in Sales Consulting with the ability to identify and close opportunities
  </li>
  <li>
   Strong Customer Service and Customer Satisfaction skills to provide a high-quality client experience
  </li>
  <li>
   Excellent Communication and interpersonal skills for building and maintaining relationships with clients
  </li>
  <li>
   Experience in Consulting and tailoring solutions to meet diverse client requirements
  </li>
  <li>
   Ability to work in a target-driven environment and meet sales performance metrics
  </li>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Marketing, or related field
  </li>
  <li>
   Previous experience in the insurance or financial services sector is an advantage
  </li>
 </ul>
</div>


Senior Sales Consultant

Gari Parts

<p><b>URGENTLY HIRING &ndash; Female Customer Support / Calling Automotive Agent (Hybrid)</b></p><p><b>Location:</b> DHA Phase 2 Extension, Karachi<br/><b>Company:</b> GariParts Express</p><p>GariParts Pvt is looking for a <b>Female Customer Support / Calling Agent</b> to join our team. This is a <b>hybrid role (3 days in-office + 3 days remote)</b>.</p><p><b>Job Responsibilities:</b></p><ul><li>Make customer calls (payment reminders, service due calls)</li><li>Collect customer feedback</li><li>Handle customer complaints over phone</li><li>Book appointments</li><li>Basic data entry and Excel work</li></ul><p><b>Requirements:</b></p><ul><li>Good communication skills (Urdu + basic English)</li><li>Experience in <b>customer support / call center / tele calling</b> preferred</li><li>Basic computer knowledge (Excel, typing)</li><li>Responsible and organized</li></ul><p><b>Job Details:</b></p><ul><li>Salary: <b>Rs. 30,000 per month (starting)</b></li><li>Job Type: Full-Time</li><li>Hybrid model (3 days office + 3 days remote)</li></ul><p>Customer Support Jobs Karachi | Female Calling Agent | Call Center Jobs | Telecalling Jobs | Customer Service Representative | Cold Calling | Appointment Booking | Hybrid Jobs Karachi</p><p><b>Apply Now:</b></p><p>Career@gariparts.com<br/>0335-4274060</p><p>Job Type: Full-time</p><p>Pay: Rs30,000.00 - Rs45,000.00 per month</p><p>Work Location: Hybrid remote in Karachi Defence Housing Society</p>

Female Customer Support / Calling Agent (Hybrid)

Explore 1809+ Senior cargo customer service agent karachi pakistan in Karachi this April. Find roles across top companies and apply now to boost your career.

1809 senior cargo customer service agent karachi pakistan jobs In Karachi

Senior Cargo Customer Service Agent- Karachi, Pakistan

Senior Cargo Customer Service Agent- Karachi, Pakistan

MARKETING AND SALES EXECUTIVE

Sales Manager – Logistics (Air & Sea Freight)

China Sales Expert -Lead (Freight Forwarding / Ocean Shipping)

Senior Sales Consultant

Female Customer Support / Calling Agent (Hybrid)