financial services representative i, ii, senior

senior examiner, personal umbrella claims

senior strategic communications consultant

administrative assistant (jr. admin. officer) - range 12 / amea

financial services representative i, ii, senior Jobs in Anchorage

senior examiner, personal umbrella claims Jobs in Anchorage

senior strategic communications consultant Jobs in Anchorage

senior examiner personal umbrella claims

GEICO

<div>At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities.
Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers&rsquo; expectations while making a real impact for our company through our shared purpose.
When you join our company, we want you to feel valued, supported and proud to work here. That&rsquo;s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.
Position Description: Senior Examiner, Personal Umbrella Claims
&ldquo;Remote work environment may be considered&rdquo;
SUMMARY:
This is an exciting opportunity to join our reimagined and growing Personal Umbrella Claims Team. As a Senior Examiner, Personal Umbrella Claims, you will evaluate and manage excess personal liability (auto, premises, personal injury, and other personal liability) claims. We are looking for claims professionals who can thrive in a fast-paced environment, are eager to develop as a claim examiner and play a critical role in investigating, evaluating and resolving excess claims. The ideal candidate would have 5+ years personal umbrella experience and be capable of working independently as well as collaboratively.
Why Choose GEICO Personal Umbrella Claims?
As a Senior Examiner, Personal Umbrella Claims, you&rsquo;ll play a key role in ensuring fair and efficient claims resolution for our insureds. Your expertise and strategic decision-making will make a direct impact on claim outcomes and customer satisfaction.
QUALIFICATIONS:<ul><li>
Minimum of 5 years of Personal Umbrella Insurance &ndash; insurance that provides an additional layer of coverage beyond what is offered by standard homeowner, auto and other insurance.</li><li>
Experience conducting thorough investigations, including obtaining statements and analyzing relevant documents, for Personal Umbrella claims.</li><li>
3-5 years&rsquo; experience supporting a variety of claims including auto, homeowner, casualty, defamation, etc.</li><li>
Managed claims that were attorney retained, high severity/complex exposure claims.</li><li>
Experience managing a range of liability scenarios, from straightforward to complex, such as dog bites, slip/falls, and general liability preferred within a TPA or insurance carrier setting.</li><li>
Strong technical expertise in insurance policies, coverage analysis, and litigation management. Knowledge of statutory requirements for claims handling across multiple states preferred.</li><li>
Excellent communication skills-both written and verbal-able to communicate effectively with internal and external customers.</li><li>
Proven investigative skills to assess claims, determine liability, and mitigate risk.</li><li>
Strong negotiation and conflict resolution skills.</li><li>
Current Adjuster License or ability to obtain one within 30 days of employment.</li><li>
Familiarity with Department of Insurance guidelines and compliance requirements.</li><li>
Proficiency with Microsoft Office Suite and claims management software.</li><li>
Willingness to travel occasionally for business purposes.</li></ul>
What Makes This Opportunity Exciting?<ul><li>
Meaningful Impact: Use your investigative and analytical expertise to resolve high-exposure claims with prescribed authority.</li><li>
Inclusive Culture: Join a company that values diversity, collaboration, and innovation.</li><li>
Workplace Flexibility: After completing the initial in-office onboarding and orientation, you will transition to a hybrid work model. Our Personal Umbrella Claims team works on campus 4 days month to balance collaboration with flexibility.</li><li>
Professional Growth: Access GEICO&rsquo;s industry-leading training programs and development opportunities:<ul><li>
Licensing and continuing education support at no cost.</li><li>
Leadership development programs and hundreds of eLearning courses to enhance your skills.</li><li>
Access to GEICO Strive Program, providing associates with tuition assistance and access to high-quality education to advance their career.</li></ul></li><li>
Additional Perks:<ul><li>
Health &amp; Wellness: Comprehensive healthcare and well-being support available on Day 1.</li><li>
401(k) Match: From day one, you&rsquo;ll be automatically enrolled in our 401(k) plan with a 6% pre-tax contribution. We match 100% of your contributions, up to 6% of your eligible earnings, with employer contributions added to your account each paycheck and vesting immediately.</li></ul></li><li>
Incentives and Recognition:<ul><li>
Sign-On Bonuses: $1,500 for active Property and Casualty or personal lines insurance license holders.</li><li>
Performance-based bonuses and merit increases.</li></ul></li></ul>
Ready to Excel with GEICO?
Take the next step in your career and join a team that values your contributions, supports your growth, and provides you with the tools for success. Apply today to accelerate your claims career with GEICO!
GEICO Statement:
The Government Employees Insurance Company (GEICO) is a private American auto insurance company with headquarters in Chevy Chase, Maryland. GEICO is a wholly owned subsidiary of Berkshire Hathaway and is the third largest auto insurer in the United States. In 2023, GEICO earned premiums worth over $40 billion U.S. dollars.
Legal:
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants. 
Annual Salary
$65,600.00 - $129,150.00
The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate&rsquo;s work experience, education and training, the work location as well as market and business considerations. 

At this time, GEICO will not sponsor a new applicant for employment authorization for this position. 
The GEICO Pledge:
Great Company: At GEICO, we help our customers through life&rsquo;s twists and turns. Our mission is to protect people when they need it most and we&rsquo;re constantly evolving to stay ahead of their needs.
We&rsquo;re an iconic brand that thrives on innovation, exceeding our customers&rsquo; expectations and enabling our collective success. From day one, you&rsquo;ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people&rsquo;s lives.
Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career &ndash; and your potential &ndash; in mind. You&rsquo;ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.
Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.
As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.
Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.<ul><li>
Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family&rsquo;s overall well-being.</li><li>
Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.</li><li>
Access to additional benefits like mental healthcare as well as fertility and adoption assistance.</li><li>
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.</li></ul>
The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.</div>

Senior Examiner, Personal Umbrella Claims

Chenega Corporation

<div>Overview:

Chenega is a mission-driven Alaska Native corporation and a top Alaska revenue business, with nearly 9,000 employees worldwide and 50 years of steady growth. Consistently ranked among the Top 5 Alaska-owned businesses in the Alaska Top 49ers list, we deliver professional services across defense, intelligence, and civilian markets with operational excellence, integrity, and accountability.
As an Alaska Native Claims Settlement Act (ANCSA) corporation, Chenega combines strong business performance with a commitment to community and cultural values. We are a recognized military-friendly employer, with many veterans, reservists, and military spouses across our workforce. Our culture is performance-driven, team-oriented, and focused on doing the job right while providing long-term career opportunities.<div>
The Senior HR Generalist operates from Chenega&rsquo;s Anchorage office, providing Human Resources support for the corporate staff and contributing to the implementation of Chenega&rsquo;s comprehensive HR strategic plan throughout its business units. Key responsibilities include recruitment, employee relations, onboarding, FMLA/ADA administration, ensuring compliance, and communicating HR policies.</div><div> 
</div><div>Work Location:</div><div>
In office, 3000 C Street, Ste 3, Anchorage, AK 99503</div>
Responsibilities:
<ul><li>Perform recruitment activities for Chenega Corporation to include:<ul><li>
Posting jobs</li><li>
Communicating with candidates</li><li>
Actively recruiting for positions</li><li>
Screening applicants
</li><li>Drafting interview questions
</li><li>Setting up and attending interviews</li><li>
Drafting offers that align with state requirements</li></ul></li><li>
Perform onboarding activities for new hires to include:<ul><li>
Launch onboarding in HRIS system</li><li>
Set-up first day orientations with relevant departments</li><li>
Facilitate HR orientation</li><li>
Perform building and safety orientations</li></ul></li><li>
Assist in drafting/updating job descriptions</li><li>
Assist with employee relations and performance management</li><li>
Assist with in-house training programs</li><li>
Provide support and information on protected leave programs such as FMLA, ADA, PWFA
</li><li>Assist in maintaining HR&rsquo;s SharePoint page</li><li>
Assist with maintaining the compensation program</li><li>
Serve as back up to the Sr. Human Resources Specialist and Sr. HR systems Manager:<ul><li>
Enter employee changes into CostPoint system timely and accurately</li><li>
Understand HR&rsquo;s companywide HR systems and vendors, serve as point of contact for administration and vendor needs</li></ul></li><li>
Perform and/or participate in special projects as needed.</li><li>
Perform other duties as assigned</li></ul><div>
Knowledge, Skills and Abilities:</div><ul><li>
Intermediate knowledge of general human resources, best practices, procedures, and regulations.</li><li>
Familiarity with the government contract environments and Service Contract Act.</li><li>
Intermediate HRIS skills.</li><li>
Excellent interpersonal skills; ability to work effectively and cooperatively with all levels of management and staff, affiliated-company employees as well as outside business associates; exhibit a professional manner in dealing with others.</li><li>
Intermediate administrative skills.</li><li>
Exceptional customer service skills.</li><li>
Ability to manage multiple projects and deadlines amid changing priorities in a highly dynamic environment.</li><li>
Proficient using Microsoft Office products, such as Word, Excel, PowerPoint and industry-standard computer software and databases. Excel knowledge should include the ability to develop ad hoc reports using formulas and look-up tables. Prior experience with Deltek Cost Point financial management system is preferred.</li><li>
Excellent oral and written communication skills, including thorough knowledge of proper grammar, advanced vocabulary, spelling, editing and proofreading skills.</li><li>
Ability to stay current and communicate changes and developments in local, state and federal laws and regulations regarding employment regulations.</li><li>
Ability to research and analyze complex and technical issues.</li><li>
Ability to make decisions, solve problems and exercise excellent judgment.</li><li>
Superior organizational, follow-up and detail-oriented skills.</li></ul>
Qualifications:
<ul><li>Bachelor&rsquo;s degree in human resources, business, or a related field; or two additional years of human resources administration as a substitute for degree.</li><li>
Three more years&rsquo; progressively responsible work experience that illustrates human resources experience in at least two of the following areas: recruitment, employee relations, training, performance management, ADA/FMLA, or HRIS.</li><li>
Experience working for a for-profit corporation strongly preferred.</li><li>
Experience working for an Alaska Native Corporation strongly preferred.</li><li>
PHR/SHRM-CP strongly preferred.</li><li>
Ability to pass a background check and drug screening.</li></ul>
Teleworking Permitted?: false</div>

Sr. HR Generalist

<div><div>Senior Strategic Communications Consultant
 - (190955)</div><div><div>
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world? 
 
Watch Our Story:' https://www.hdrinc.com/our-story' 
 
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.
Transportation:
We believe transportation is more than movement, it&rsquo;s the foundation of connected, thriving communities. As part of HDR&rsquo;s Transportation Business Group, you&rsquo;ll help shape the systems that move people and goods safely, efficiently, and sustainably. From designing resilient highways and iconic bridges to advancing transit, passenger and freight rail, aviation, federal transportation ports and marine infrastructure, your work will directly support economic vitality, public safety, sustainable and resilient communities and quality of life. We bring together planners, engineers, architects, construction management staff, environmental, strategic communications, economists, management consultants and specialists across disciplines to solve complex mobility challenges with innovation, technical excellence, and a deep understanding of community needs. Whether you're modernizing aging infrastructure or pioneering next-generation transportation solutions, your contributions will help define the future of mobility. This isn&rsquo;t just a job, it&rsquo;s a chance to lead progress, drive meaningful impact, and leave a legacy of smarter, more connected transportation networks. We are all employee-owners at HDR, which is the foundation of our collaborative culture that connects employees around the world. 
 
We are looking for a Senior Consultant to be a member of our Strategic Communications program, a team of communicators who are passionate about putting people first in planning and infrastructure. As a full-service communications, engagement, and creative practice, we develop and implement ideas to bring people together in projects of every size and sector. We help people get to know each other, foster understanding, and build more connected, equitable, and sustainable communities.<div>
As a Senior Strategic Communications Manager, you are a known and respected expert in your field. You have a deep understanding of the challenges and opportunities that transportation infrastructure is facing today and will face in the future. You will manage tasks within your area of specialty in support of communications and engagement activities on infrastructure projects. You will work collaboratively as part of a broader Strategic Communications team and take direction from the Alaska Communications Business Class Lead, HDR Project Managers, HDR leadership, and clients. In this role, you will be expected to stay up to date in your field and the infrastructure industry, apply your expertise to infrastructure projects, and build HDR's reputation in the market.
Core Technical Responsibilities<ul><li>
Provide advisory and consulting services to clients, the Alaska Strategic Communications team, HDR project managers and leadership, with a focus on Alaska transportation infrastructure communications and public engagement.</li><li>
Drive market development in partnership with Strategic Communications leadership.</li><li>
Advise communication and engagement strategy on planning, design, and construction projects.</li><li>
Lead strategic messaging direction for campaign activities.</li><li>
Direct customer-facing communication in a variety of mediums including social, print, video and web.</li><li>
Lead concept development, writing and editing of collateral materials such as surveys, newsletters, websites, handouts, videos, advertisements, press releases and public notices.</li><li>
Coordinate with creative disciplines including graphic design, web development and social media to maintain consistency of brand, saturation of messaging and user experience.</li><li>
Coordinate with technical disciplines to accurately translate technical content into easily digestible public facing content.</li></ul> 
Other Job Responsibilities<ul><li>
Develop and manage project scores, schedules, and budgets.</li><li>
Direct the work of others and ensure quality of work.</li><li>
Independently represent HDR at the highest levels within our clients' organizations.</li><li>
Serve as a primary client contact for work within your area of expertise.</li><li>
Build and maintain productive working relationships with your team, internal partners, and clients.</li><li>
Support and mentor staff.</li><li>
Lead the development of content related to your area of expertise for pursuits and proposals.</li><li>
Participate in industry events, committees, boards and personal professional development opportunities.</li><li>
Perform other duties as assigned.</li></ul> 
Preferred Qualifications<ul><li>
Direct experience in communications for transportation infrastructure projects and/or organizations.</li><li>
20 years of related experience in communications, public relations, public involvement and/or community engagement; hdrinc.com</li><li>
Bachelor's degree in communications, public relations, public affairs, journalism, marketing or relevant field.</li><li>
Public involvement experience, particularly in the AE&amp;C industry.</li><li>
Deep knowledge of communications plans and campaigns for public involvement, stakeholder engagement and public relations.</li><li>
Proven ability to develop compelling stories that strengthen messaging and engagement strategies for a program, initiative or project.</li><li>
Experience collaborating with graphic designers, web developers and social media strategies for a program, initiative or project.</li><li>
Self-starter; can work well independently or in a team environment.</li><li>
Master's degree</li></ul> 
#LI-JM8</div></div></div><div><div><div><div>
Required Qualifications
 
</div><div><ul><li>Bachelor's degree in Business Administration or closely related field
</li><li>A minimum of 10 years consulting experience and extensive related expertise</li><li>
Proficiency with MS Office products including Word, Excel, PowerPoint, MS Access and Outlook
</li><li>Excellent interpersonal skills and strong relationship, organizational and follow-up skills
</li>An attitude and commitment to being an active participant of our employee-owned culture is a must 
<li>
</li></ul> 
 
</div></div>What We Believe 
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve. 
 
Our Commitment 
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day. 
 
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.</div></div><div>
Primary Location:
United States-Alaska-Anchorage</div><div>
Industry:
Strategic Communications</div><div>
Schedule:
Full-time</div><div>
Employee Status:
Regular</div><div>
BusinessClass:
Strategic Communications</div><div>
Job Posting:
Feb 25, 2026</div></div>

Senior Strategic Communications Consultant

Everts Air

<div><h1 class="jobSectionHeader">Job Summary</h1>

Provides leadership and training to Customer Service Agents and provides service to customers. Demonstrates leadership and attention to detail when receiving freight to protect the company from damaging freight or aircraft. 

<div>
Compensation Starting at $20.00 per hour 
Employment Type Regular Full-Time</div>
<div>
Schedule M-F 1pm-9:30pm 
FLSA Status Non-Exempt</div>
<h1 class="jobSectionHeader">
Essential Functions</h1>
<ul><li>Demonstrates and evaluates safe work practices. Uses &ldquo;lead by example&rdquo; approach to safety procedures in the facility. Evaluates agents constantly to see that they are using safe work practices.</li><li>
Demonstrates safe work practices when observing agents using unsafe practices.</li><li>
Demonstrates an understanding of the daily customer service processes and procedures.</li><li>
Analyzes current work processes and procedures for application and efficiency. Implements new work processes and procedures as necessary. Trains new and current employees on new processes and procedures.</li><li>
Carries a high attention to detail. Demonstrates a critical eye for accurate freight receipt and freight storage requirements. Works with agents to see that the freight that is accepted is packaged in a manner as such so that it is not damaged, will not be damaged and/or cannot damage other freight, hurt an employee, and/or damage equipment used to transport it.</li><li>
Evaluates incoming freight for its compatibility with the aircraft and modify the freight build-up to facilitate ease in loading. Recognizes freight which should not be accepted for transportation. Determines the best possible utilization of warehouse, ramp, and connex space for storage of outgoing and backhaul freight. Communicates the size and weight restrictions of company aircraft to the customer when needed.</li><li>
Coach's agents to use their time sensibly so that that freight is built, marked and tagged completely and accurately.</li><li>
Relays company expectations to CSA&rsquo;s. Demonstrates the understanding of all company processes. Ensures the compliance by all agents and, if needed, implements disciplinary action.</li><li>
When new procedures are implemented, makes sure the training of agents is complete to provide the best possible value to the company and its customers.</li><li>
 Assists in disciplining customer service employees. Discreetly performs informal disciplinary action with employees when necessary. Informs the Cargo Manager of any employees who may need formal disciplinary action.</li><li>
 Assists customers with concerns and claims as they arise. Addresses initial customer concerns regarding damaged freight, timely transportation in person or on the telephone. Documents customer concerns that need the attention of the Cargo Manager and pass the information on to him or her. Follows up on customer issues that are delegated to others for resolution.</li></ul> 


This job description in no way states or implies that these are the only duties to be performed by this employee. He or She will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. 


Qualifications
<ul><li>
Sufficient physical ability, strength, mobility, and stamina to lift, carry, push or pull objects which frequently exceed 70 pounds.</li><li>
Requires the ability to work in extreme weather conditions.</li><li>
High energy, positive presence along with top-notch written and verbal communication skills.</li><li>
Demonstrated ability to seek out and incorporate feedback from all levels of the organization.</li><li>
Proficiency with Microsoft Office and other Microsoft products.</li><li>
Ability to work a variety of schedules to include nights, weekends, and holidays.</li><li>
 Valid Driver&rsquo;s License</li><li>
Ability to obtain airport security clearance.</li><li>
Ability to communicate in English</li><li>
High school diploma or equivalent</li><li>
Minimum age of 18</li>
Authorization to work in the U.S. 
<li>
</li></ul>Total Rewards
<ul><li>
Group Medical/Vision/Dental/Life Insurance Coverage</li><li>
401k Retirement Match Savings Plan</li><li>
Paid Holidays</li><li>
Floating Holiday</li><li>
Paid Time Off</li><li>
Jury Duty Pay</li><li>
Employee Assistance Program</li></ul> 


Equal Employment Opportunity

We are proud to be an Equal Employment Opportunity and Affirmative Action employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, genetic information, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. If you would like to view a copy of our affirmative action plans, please contact us.</div>

Warehouse Customer Service Agent

CIRI

<div>Cook Inlet Region, Inc is seeking a talented Shareholder Relations Coordinator to join our Shareholder Relations team. This position is based in Anchorage, AK. 


CIRI's offices are conveniently located in mid-town Anchorage at the Fireweed Business Center, a modern building that represents CIRI&rsquo;s cultural diversity, respect for the land, and sustainability. The Fireweed Business Center reflects our heritage in the displayed Alaska Native art and interior design. 
Cook Inlet Region, Inc., also known as CIRI, is one of 12 land-based Alaska Native regional corporations created pursuant to the Alaska Native Claims Settlement Act (ANCSA). CIRI&rsquo;s regional boundaries roughly follow the traditional Dena&rsquo;ina territory of Southcentral Alaska. CIRI was incorporated on June 8, 1972, and is owned today by a diverse group of more than 9,500 Shareholders who live in Alaska and throughout the world. 
CIRI offers excellent benefits for eligible employees. Benefits include paid holidays, paid time off, 401K with employer match, dental, vision, health insurance plans through the Federal Employee Health Benefits (FEHB) program, as well as life and disability benefits. 
 
CIRI only accepts applications through our online career page at https://www.ciri.com/careers/jobs/ 
General Function

In alignment with CIRI&rsquo;s mission and values, in conjunction with the Shareholder Specialist position, the Shareholder Relations Coordinator serves as the receptionist for the Shareholder Relations Department. This position 1) coordinates communication among Shareholders and Descendants, the Shareholder Relations Department, and various agencies, 2) provides assistance in person and by phone and 3) processes a high volume of Shareholder information changes in a computerized records database. This position requires the ability to handle confidential information appropriately. 
Major Activities (Typical Duties/Responsibilities) 
<div>
<ul><li>In conjunction with the Shareholder Specialist position, responsible for performing front desk duties including, but not limited to:
<div><ul><li>Greet visitors, Shareholders, and business associates in a timely, friendly, and professional manner.</li></ul>
<ul><li>Answer the departments incoming calls.</li></ul>
<ul><li>Monitor department voice mail, emails, faxes, and RSVPs.</li></ul>
<ul><li>Assist Shareholders and Descendants regarding their records and other matters, such as enrollment, CDIBs, department procedures, concerns, non-profit services, and any other needs.</li></ul>
<ul><li>Sort and process incoming/outgoing departmental mail and distributing as appropriate.</li></ul>
<ul><li>Process returned mail, maintain associated files, and resend as appropriate. Periodically audit returned mail for accuracy in database.</li></ul>
<ul><li>Contact Shareholders and Descendants who have submitted forms that have missing information.</li></ul>
</div></li></ul><ul><li>Assist with locating Shareholders with bad addresses and updating contact information. Regularly prepare reports of missing Shareholders for external communication needs.</li></ul>
<ul><li>Assist with Shareholder payment confirmations and Descendant registration.</li></ul>
<ul><li>Update computerized Shareholder records and notifying appropriate staff of any changes that affect payments.</li></ul>
<ul><li>Maintain Shareholder Relations reception area, including nonprofit brochures and other literature.</li></ul>
<ul><li>Assist with preparations for CIRI Shareholder-related events, participating in and representing the department at such events, as appropriate.</li></ul>
<ul><li>Perform other duties as appropriate and as assigned.</li></ul></div> 


Knowledge/Skills/Abilities 
<ul>
<li>Excellent organizational skills: ability to prioritize work and problem solve while exercising good judgment.</li>
<li>Intermediate administrative skills.</li>
<li>Excellent oral and written communication skills, including telephone etiquette, thorough knowledge of proper grammar, advanced vocabulary, spelling, editing, and proofreading skills.</li>
<li>Excellent interpersonal skills: ability to work effectively and cooperatively with all levels of management and staff, including the ability to be empathetic with respect to Shareholders&rsquo; needs.</li>
<li>Working knowledge of ANCSA and ANCSA Amendments as it relates to the subject areas typically raised by Shareholders (e.g., original ANCSA enrollment, Descendant enrollment, stock restrictions and protections and exemptions relative to eligibility determinations for federal or federally assisted programs).</li>
<li>Proficiency in computers including industry-standard computer software and Microsoft Office suites with accurate data entry skills.</li>
<li>Understand CIRI&rsquo;s mission, vision and strategic focus areas and incorporate knowledge into daily activities.</li>
<li>Work independently as well as on a team and with minimal supervision.</li>
<li>Familiarity with operation of standard office equipment.</li>
<li>High degree of sensitivity regarding confidential information.</li></ul> 


Physical Abilities 
<ul>
<li>Sufficient fine motor skills for use of computers, calculators with an ability to withstand repetitive keyboarding for extended periods of time</li>
<li>Visual and communication ability sufficient to perform the essential functions of the job</li>
<li>Ability to kneel, bend and twist at the waist on an occasional basis</li>
<li>Ability to reach below shoulder height with regular frequency (desk position) and at or above shoulder height on occasion</li>
<li>Ability to push, pull, carry, and lift objects weighing up to 20 pounds on a regular basis, and greater weights on an occasional basis</li></ul> 


Minimum Qualifications 
<ul>
<li>High School Diploma or equivalent GED</li>
<li>Two years of receptionist or general office administration experience</li>
<li>Customer service experience strongly preferred</li>
<li>Ability to obtain State of Alaska notary certification</li>
<li>Ability to pass a background check</li></ul> 


CIRI does not discriminate, and the company provides equal employment opportunity for all employees and applicants without regard to race, religion, color, sex, gender, sexual orientation, national origin, citizenship status, age, marital status, pregnancy or parenthood, handicap or disability, genetics, veteran status or any other legally protected characteristic. CIRI adheres to all federal, state and local laws regarding equal employment opportunity and will not discriminate against you in violation of these laws. CIRI reserves the right to apply CIRI Shareholder preference to qualified Shareholders in employment and advancement opportunities.</div>

Shareholder Relations Coordinator

The Home Depot

<div>Position Purpose:
Pro Experience Managers (Pro XM) are members of the store leadership team responsible for overseeing the execution of store standards, including customer service, department readiness, and operational processes. Working alongside the in-store Pro team, this role executes strategies to increase sales, loyalty, and Pro Xtra signups while ensuring a speedy, accurate customer experience. The Pro XM drives efficient Pro customer flow, enforces Pro standards, and ensures deliveries are on-time and complete. The Pro XM executes safe opening and closing processes and performs Manager on Duty (MOD) responsibilities strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. They coach and train associates on company policies, safety procedures, and customer service. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. They also collaborate with Store Leaders, Outside Sales, and Specialty Managers to provide input on Pro strategies. This position requires strict adherence to all timekeeping and break policies. The Pro XM upholds all company policies and champions a safe working environment by correcting hazards, ensuring associates complete safety training, and working safely to protect themselves, co-workers, and customers. 
 
Key Responsibilities:<ul><li>
30% - Customer Service / Experience - Service Leadership: Service Leadership: Champion the GET culture by working alongside the team to model service standards and provide real-time coaching on customer interactions. Pro Experience: Actively manage the Pro area to minimize wait times, ensuring carts, signage, and equipment are always available for Pro customers. Inventory Execution: Walk the Top 10 Pro Classes daily to ensure on-shelf availability and job-lot quantities, partnering with ASMs to address gaps. Order Quality: Validate all Will Calls &amp; Deliveries at the start of every shift to ensure accuracy, quality, and on-time completion. Resolution: Promptly resolve customer concerns to ensure satisfaction, escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers.</li><li>
30% - People - Talent Acquisition: Assist with recruitment and interviews to provide input to the Store Manager/ASM. Training Compliance: Ensure Pro Team Knowledge Depot (KD) training is current and drive engagement with hdPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Staffing &amp; Coverage: Monitor Pro Department staffing to address immediate coverage and and manage attendance variances. Accountability: Enforce THD policies and hold associates accountable for operational standards and behavioral expectations</li><li>
15% -Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines. Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash; Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically Reports to Specialty ASM or Pro ASM</li><li>
This position has 4 Direct Reports</li></ul>
Travel Requirements:<ul><li>
No travel required</li></ul>
Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul>
Working Conditions:
<ul><li>Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes, or odors</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul>
Preferred Qualifications:<ul><li>
At least 1 year prior merchandising and/or operational experience.</li><li>
At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul>
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>No additional education</li></ul>
Minimum Years of Work Experience:<ul><li>
2 + years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>No additional years of experience</li></ul>
Minimum Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Preferred Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Decision Quality
</li><li>Self-Development</li><li>
Situational Adaptability</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div>

Pro Experience Manager

State of Alaska

<div><div><div><div>The Department of Military and Veterans Affairs (DMVA), Division of AK Military Youth Academy (AMYA), is recruiting for a Life Skills Coordinator position with the Recruitment, Placement, and Mentoring (RPM) Section!</div> 
This position is in the General Government (GGU) bargaining unit at a range 16.<div> 
This position is open to Alaska Residents only.</div><div>
Please check our Definition FAQ to determine if you qualify.</div><div></div> 
What You Will Be Doing: 
Working at the Alaska Military Youth Academy (AMYA) offers a meaningful opportunity to shape Alaska's youth into their best selves by teaching essential life skills, fostering resilience, and supporting positive decision-making. As a Life Skills/RPM Coordinator, you will model and instruct cadets in healthy coping strategies, communication, and problem-solving, helping them overcome social, behavioral, and academic challenges. Your role promotes personal growth, responsibility, and emotional well-being within a supportive environment, and your contributions are highly valued. The position also provides continuous opportunities for professional development and learning, making it a rewarding career choice for those passionate about leadership and youth development. 
 
Our Mission, Values, and Culture: 
The Alaska Military Youth Academy strives to guide Alaska's youth towards having a more fulfilling, successful life, through teaching responsibility, leaders, citizenship, life coping skills, academic excellence, job skills, and many other aids that help shape who they may become. 
 
Benefits of Joining Our Team: 
By joining our team, you will play an essential role in supporting the critical mission of AMYA while enjoying a rewarding career that features a non-traditional 37.5-hour workweek, for example Tuesday through Saturday 2:00pm to 10:00pm. Additional benefits include paid leave accrual, various retirement options, and comprehensive medical, vision, and dental plans, ensuring you are well-supported both professionally and personally as you serve your community. 
 
The Working Environment You Can Expect: 
AMYA is proudly located on Joint Base Elmendorf/Fort Richardson (JBER) surrounded by the natural beauty of the Arctic Valley where you can enjoy a three-mile paved walking / jogging trail and have access to a no-cost fitness center at the Army National Guard Armory. You will have the opportunity to collaborate and engage with uniformed military members and fellow state employees, to accomplish our mission while maintaining a healthy work-life balance. 
 
Who We Are Looking For: 
We are interested in candidates who possess some or all of the following position specific competencies:<ul><li>
Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.</li><li>
Adaptability: Adjusts and prioritizes tasks by gathering relevant information and applying critical thinking skills while addressing multiple demands in a sometimes highly stressful and fast paced environment.</li><li>
Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others while developing and maintaining effective relationships with others. This may include effectively dealing with individuals who are difficult, hostile, or distressed. Ability to relate well to people from varied backgrounds and different situations while being sensitive to cultural diversity, race, gender, disabilities, and other individual differences.</li><li>
Developing Others: Develops the ability of others to perform and contribute to the organizationby providing ongoing feedback and by providing opportunities to learn through formal and informal methods.</li><li>
Analytical Thinking/Problem Solving: Uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one&rsquo;s knowledge and experience base and utilizing other references and resources as necessary</li></ul><div></div><div> 
To view the general description and example of duties for the position please go to the following link: https://www.governmentjobs.com/careers/Alaska/classspecs</div><div>
If you can see yourself in this role, we encourage you to apply!</div>
*NOTE * SPECIAL NOTICE - JBER (BASE) ACCESS * NOTE*
The successful applicants must pass a federal background check in order to qualify for military base access, which is required with this position's work location on base. The background check may include fingerprinting. All job offers are conditional pending successful completion of the federal background check and issuance of a Defense Biometrics Identification System (DBIDS) card allowing base access. Also, you must be able to maintain the clearance throughout your employment. If using a private vehicle this will require a valid Alaska Driver License, proof of vehicle insurance, and a valid State of Alaska vehicle registration. 
State employees are guests on Joint Base Elmendorf-Richardson; clearance and access are not within the State's control.
Special Note: In addition, in some cases employees must be able to obtain and maintain a Common Access Card (CAC). As part of the examination process, a background check investigation, including a criminal records check, will be conducted. Conviction of a crime will not automatically preclude appointment. The circumstances involved in the conviction will be considered.</div>
<div><h2 class="jobSectionHeader">Minimum Qualifications</h2></div>
<div>A bachelor's degree or the equivalent from an accredited college; 
AND 
Possession of a valid Alaska driver's license.
Substitution: 
Experience in counseling, interviewing, case management, or work specifically in the behavioral or social services fields may substitute for the required education (3 semester or 4 quarter hours equal one month of experience). This experience includes work such as AMYA Team Leader, Senior Team Leader, or Youth Counselor with the State of Alaska or the equivalent elsewhere.
Special Note:
 
As part of the examination process a background investigation, including a criminal records check, will be conducted. Conviction of a crime will not automatically preclude appointment. The circumstances involved in the conviction will be considered.</div>
<div><h2 class="jobSectionHeader">Additional Required Information</h2></div>
<div>Please read the information below carefully. This applies to your application submission. Ensure your application meets the minimum qualifications for the job class, carefully review the job description and compare it with your work history, training, education, licenses, and certifications. Highlight relevant experiences and credentials that directly align with the job requirements and organize them clearly in your application to demonstrate your qualifications effectively.
Required documents due at the time of interview:<ul><li>
If you are a current or former State of Alaska employee, provide your last two (2) performance evaluations or if you have never been employed with the State, please provide three (3) professional letters of recommendation if evaluations are unavailable.</li><li>
Three (3) professional references we may contact by phone (must include position titles, and your current supervisor and one former supervisor).</li><li>
Include official college transcripts if using education to meet minimum requirements.</li></ul>
Note: You will not need to bring these documents if you have already attached/submitted with your application package.<div>
Other Job Specific Requirements:</div>
This position at AMYA requires the ability to work calmly and effectively with distraught, highly emotional at-risk youth in a residential setting, often under high-stress conditions while managing multiple activities. It involves working both indoors and outdoors, sometimes in challenging situations such as de-escalating crises or encountering wildlife on campus. The role is based on Joint Base Elmendorf-Richardson, requiring passing a security check and strict adherence to security protocols. It also involves a non-standard schedule, including evenings, weekends, and on-call rotations, emphasizing the need for flexibility and resilience in a dynamic, secure environment. 
 
Work Experience: 
If using work experience not already documented in your application, also provide the employer&rsquo;s name, your job title, dates of employment, and whether full-or part-time. Applications will be reviewed to determine if the responses are supported, and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment. 
 
Note: Attaching a resume or curriculum vitae is not an alternative to filling out the application in its entirety. Noting &quot;see resume or CV&quot; or any similar response on any portion of your application may lead to a determination your application is incomplete and removal from consideration for this job posting.
Multiple Vacancies: This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
Application Notice: 
You can ONLY apply for this position through the Workplace Alaska website or via hardcopy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska &quot;How to Apply&quot; webpage, found here: http://doa.alaska.gov/dop/workplace/help/ 
 
EEO Statement: 
The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aids or services, or alternative communication formats, please call 1-800-587-0430 or (907) 465-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel &amp; Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer. 
 
Notice: If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the &lsquo;govermentjobs.com&rsquo; domains. For information on allowing emails from the &lsquo;governmentjobs.com&rsquo; domains, visit the Lost Password Help page located at: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword</div>
<div><h2 class="jobSectionHeader">Contact Information</h2></div>
<div>Workplace Alaska Application Questions &amp; Assistance: Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to: recruitment.services@alaska.gov
For applicant password assistance please visit: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword
Contact Information: For specific information in reference to the position please contact the hiring manager:
Deborah Morton
AMYA Supervisor 2
Phone: 907-428-7337<div>
Email: deborah.morton@alaska.gov</div></div></div></div>
 <div><div><div><div>Careers with the State of Alaska offer MANY benefits</div> 
The following information describes typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work. 
 
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an orientation video from Division of Retirement and Benefits. (Please note this video is specifically designed for new State Employees.) 
 
Insurance Benefits<ul> <li>Health insurance, which includes employer contributions toward medical/vision/dental<ul> <li>The following employee groups are under AlaskaCare Benefits administered by the State: See https://drb.alaska.gov/help/plans.html for additional information.<ul> <li>AVTEC </li><li>Confidential </li><li>Correctional Officers </li><li>Marine Engineers </li><li>Mt. Edgecumbe Teachers </li><li>Supervisory </li><li>Unlicensed Vessel Personnel/Inland Boatman's Union </li><li>Exempt employees (not covered by collective bargaining)</li></ul> </li><li>The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.<ul> <li>General Government </li><li>Labor, Trades and Crafts </li><li>Public Safety Employees Association </li><li>Masters, Mates &amp; Pilots</li></ul></li></ul> </li><li>Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)</li></ul><div>Optional Insurance Benefits</div><ul> <li>Group-based insurance premiums for<ul> <li>Term life (employee, spouse or qualified same sex partner, and dependents) </li><li>Long-term and short-term disability </li><li>Accidental Death and Dismemberment </li><li>Long-term care (self and eligible family members) </li><li>Supplemental Survivor Benefits</li></ul> </li><li>Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses</li></ul> 
Retirement Benefits<ul> <li>Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS) </li><li>Matching employer contribution into a defined contribution program (new employees) </li><li>Employer contribution into a defined benefit or defined contribution program (current employees) </li><li>Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security </li><li>Option to enroll in the Alaska Deferred Compensation Program </li><li>Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options</li></ul><div>See https://drb.alaska.gov/retiree/ for additional information 
 </div>Paid Leave &amp; Other Benefits<ul> <li>Personal leave with an accrual rate increase based on time served </li><li>Twelve (12) paid holidays a year</li></ul></div></div></div>

AK Military Youth Academy (AMYA) Life Skills-RPM Coordinator

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