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senior product delivery associate

JPMorganChase

<div><b>JOB DESCRIPTION</b><p><br>
Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.
</p><p>As a Senior Product Delivery Associate in Employee Compute, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.
</p><p></p><p><b>Job Responsibilities</b></p><ul><li>
Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies
</li><li>Supports the completion of change management activities across functional partners and monitors adherence to the firm&rsquo;s risk, controls, compliance, and regulatory requirements
</li><li>Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources
</li><li>Drive VDI/remote access roadmap execution: backlog grooming, prioritization, and release planning</li><li>
Translate requirements and manage delivery: write clear epics/stories; track milestones, risks, and dependencies; communicate status to stakeholders</li><li>
Coordinate VDI/remote access feature rollouts (images, capacity) across dev/UAT/prod, partnering with engineering/ops to meet stability, availability, and performance SLAs</li><li>
Ensure VDI/remote access adheres to firm security, access management, data protection, and operational risk standards</li><li>
Support control assessments/evidence gathering (including third-party oversight as needed) and maintain runbooks/control documentation.</li><li>
Partner with app teams, cybersecurity, and LOB stakeholders to capture VDI/remote access use cases and requirements; gather feedback/usage insights to drive backlog improvements</li><li>
Communicate release plans, outages, and key changes to impacted users and stakeholders</li>
Contribute input to capacity and demand planning for VDI and remote access infrastructure and associated cost models.<br>
<li>
</li></ul><p><b>Required qualifications, capabilities, and skills</b>
</p><ul><li>3+ years of experience or equivalent expertise in product management or a relevant domain area
</li><li>Demonstrated performance in either product management or relevant domain area
</li><li>Experience executing operational management and change readiness activities
</li><li>Experience in product deployment processes
</li><li><p>Bachelor&rsquo;s degree in Information Technology, Computer Science, Engineering, or related field, or equivalent practical experience</p></li><li><p>
2+ years of experience in technology delivery, infrastructure engineering, within a complex enterprise</p></li><li><p>
Familiarity with core VDI concepts (e.g., virtual desktops vs. published apps, image management, profiles, application virtualization, performance and capacity basics)</p></li><li><p>
Experience working in agile or hybrid delivery models (e.g., managing backlogs, sprints, releases)</p></li><li><p>
Strong analytical and problem-solving skills with attention to detail and delivery quality</p></li><li><p>
Effective written and verbal communication skills for both technical and non-technical audiences</p></li><li><p>
Ability to manage multiple workstreams, dependencies, and deadlines in a large, regulated financial institution environment</p></li></ul><p>
</p><p><b>Preferred qualifications, capabilities and skills</b></p><ul><li><p>
Developed knowledge of the product development life cycle
</p></li><li><p>Direct exposure to VDI technologies and ecosystems (e.g., Citrix, Omnissa Horizon)</p></li><li><p>
Experience with large-scale end-user computing, desktop engineering, or infrastructure-as-a-service platforms</p></li><li><p>
Familiarity with operational risk, controls, and third-party oversight concepts used in JPMorganChase technology and supplier governance</p></li><li><p>
Industry certifications in project management, product management, or relevant infrastructure technologies (e.g., PMP, Scrum, or vendor-specific VDI certifications)</p></li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Senior Product Delivery Associate

<div><b>JOB DESCRIPTION</b><br>
<div>
</div><div>Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges. In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.</div><div>
</div><div>As a Senior Product Delivery Associate in Technology Investment Governance, you are trusted with enabling the delivery of products in a stable and scalable way. Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.</div><div><br>
</div><div><b>Job responsibilities</b></div><div><ul><li>
Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies</li><li>
Supports the completion of change management activities across functional partners and monitors adherence to the firm&rsquo;s risk, controls, compliance, and regulatory requirements</li><li>
Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources</li><li>
Develops, articulates, and executes clear product requirements that align with customer needs and business goals; Translates strategic objectives into actionable plans and deliverables</li><li>
Conducts in-depth product analysis using robust data insights; Tracks key metrics, identifies trends, and informs strategic decisions through advanced SQL querying, RDBMS expertise, and visualization tools (e.g., Tableau, Alteryx)</li><li>
Authors detailed requirements (Jira Deliverables, Epics, Stories), captures process flows, and documents user pain points to inform product enhancements</li><li>
Designs and solutions new features, analyzes data models, assesses upstream/downstream impacts, and support configuration/customization changes in tools as needed</li><li>
Tests new features to ensure product quality, with a focus on data integrity and reliability</li><li>
Leads daily Scrum calls and product refinement sessions, demonstrating strong communication and presentation skills</li><li>
Engages with stakeholders to share user insights, identifies new product opportunities, and drives consensus through data-driven analysis</li><li>
Partners with UX, development, QA, and release management teams to drive user-centric design, process improvements, and successful product delivery</li></ul></div><div><b>
Required qualifications, capabilities, and skills</b></div><div><ul><li>
3+ years of experience or equivalent expertise in product management or a relevant domain area</li><li>
Demonstrated performance in either product management or relevant domain area</li><li>
Experience executing operational management and change readiness activities</li><li>
Experience in product deployment processes
</li><li>Strong analytical, communication, and problem solving skills</li><li>
Advanced knowledge of the product development life cycle and agile methodologies (including Kanban), with experience leading product activities from discovery to delivery</li><li>
Proficiency in data visualization and analysis tools such as Tableau and Alteryx, and experience writing Jira epics and user stories for agile product development</li><li>
Demonstrated experience working in cross-functional teams, with a solid background in testing, release management, and driving improvements in product delivery</li><li>
Experience working in highly matrixed, complex organizations</li><li>
Excellent oral and written communication and presentations skills across various stakeholders and senior management; ability to synthesize large amounts of information, summarize key concepts and articulate relevant issues to senior management</li><li>
Ability to deal with different stakeholder groups to elicit business requirements, processes and data trends</li></ul></div><div><b>
Preferred qualifications, capabilities, and skills</b></div><div><ul><li>
Developed knowledge of the product development life cycle</li><li>
Understanding of data models and their application in product management</li><li>
Finance &amp; Business Management, budget planning knowledge</li><li>
Bachelor&rsquo;s or master&rsquo;s degree in computer science, engineering, business administration, or a related field<br>
</li></ul></div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Technology Investment Governance, Senior Product Delivery Associate

<div><b>JOB DESCRIPTION</b><p><br>
The JPMorgan Wealth Aggregation and Analytics product team defines and executes on the strategy for multiple vendor products for performance reporting, risk analysis and estate planning focused on offering a total solution for managing financial, investment, planning, and other comprehensive needs of high-net-worth families and the advisors who serve them. This includes investment client specific capabilities such as client performance aggregation, estate planning, proposal building, portfolio risk analysis &amp; monitoring, and corporate cash management to support investment management and coordinated financial management of a family's entire balance sheet.
</p><p>The Analytics Reporting Senior Product Associate role is focused on leading the ongoing integration and driving adoption of Aladdin Wealth and Vanilla, for JP Morgan Wealth Advisors. Additionally, the role includes vendor relationship management across the product offering.</p><p>
As the Analytics Reporting Senior Product Associate on the Wealth Aggregation and Analytics team, you will serve as a subject matter expert on the Aladdin Wealth and Vanilla applications and all key functionality of the software. Support advisors and clients as a key point of contact for Aladdin and provide high touch ongoing product support. Act as a key JPMorgan relationship point of contact for Aladdin and Vanilla partners. Liaise with Aladdin relationship manager and technology teams to deliver new features and support key client needs. You will drive the product roadmap and define specific, measurable OKRs for the product and ensure all technology teams are operating efficiently through the consistent review of agility metrics.</p><p>
Job Responsibilities</p><ul><li>
Define and groom product feature requirements supporting the proposal and estate planning product roadmaps through the agile framework</li><li>
Prioritize work (Epics and Initiatives) by performing quarterly planning based on partner technology teams' capacity and plan product releases</li><li>
Create and socialize detailed product updates to represent the product in key community forums such as budget planning, monthly cabinets and business reviews</li><li>
Collaborate with the delivery manager to manage workflow of Stories and Epics in Jira/Align for accurate reflection of progress completion
</li><li>Coordinate with other product teams delivery expectations and work through blockers</li><li>
Serve as the product subject matter expert and key escalation point for training and inquiry resolution to ensure consistent production quality</li><li>
Build relationships with cross-functional teams, including Business, Front office and Technology teams to understand pain points and drive solutions</li><li>
Collaborate with legal, risk, compliance and controls to ensure the product is delivered to advisors and clients within the current reporting standards</li><li>
Partner with product finance partners to ensure Aladdin engagement is kept current with respect to third party vendor management, budgeting &amp; payment processing
</li></ul><p></p><p>Required qualifications, capabilities, and skills:</p><ul><li>
Prior experience with Aladdin or portfolio risk analysis or client reporting software services, and/or Vanilla or estate/goals/income-based planning software services</li><li>
Experience with Jira, Align, agile product development and software delivery lifecycle</li><li>
5+ years of experience in the financial services industry, with 1+ in product management</li><li>
Experience in portfolio reporting and investment performance methodologies with an understanding of complex investment products
</li><li>Proven track record of new product feature creation and delivery</li><li>
Experience working with senior management and front office financial advisors</li><li>
Effective communicator with excellent written communication skills</li><li>
Undergraduate degree</li><li>
FINRA SIE and Series 99 required within 120 days of hire</li></ul><p>
</p><p>Preferred qualifications, capabilities, and skills:
</p><ul><li>Ability to influence people at all levels across a broad variety of job functions</li><li>
Demonstrated ability to manage tight delivery timelines and calmness under pressure</li><li>
Excels in a dynamic environment that changes due to external factors and new priorities</li><li>
Familiarity with the business services and offerings associated with Chase</li><li>
Technical acumen as a product owner is desired.
</li></ul><p></p><p><b>To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase &amp; Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).</b></p><p>
</p><p></p><b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
<br>
</div><div>We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

J.P.Morgan Wealth Management - Wealth Aggregation & Analytics Product Senior Associate

<div><b>JOB DESCRIPTION</b><p><br>
</p><p></p><p>Help shape how design delivers at scale across a global organization. Join our Experience Design team to drive operational excellence, stronger collaboration, and consistently high-quality user experiences across Corporate and Investment Bank Operations.</p><p>
</p><p>As a Senior Associate Design Program Manager within Experience Design (XD) for Corporate and Investment Bank (CIB) Operations Experience Design (OXD), you will lead delivery for complex programs and enable the design organization to operate efficiently and predictably. You will partner closely with design leads, product, technology, and finance/business management to align resources with strategic priorities, strengthen governance, and increase delivery transparency. In this role, you will enhance ways of working across teams by scaling effective practices, managing risks, and promoting adoption of tools and approaches (including AI and automation) that improve both quality and speed of delivery.</p><p>
</p><p><b>Job responsibilities</b></p><ul><li>
Oversee delivery for assigned portfolios/programs, partnering with design and product leads to align XD capacity and priorities</li><li>
Drive cross-functional collaboration and scalable ways of working, increasing visibility of design delivery and improving team efficiency</li><li>
Partner with finance and business management to support portfolio governance, resource allocation, and prioritization</li><li>
Produce executive-ready reporting on status, outcomes, risks/issues, and financials; drive timely escalation and resolution</li><li>
Embed quality and efficiency mechanisms into the design and product development lifecycle in partnership with product and engineering</li><li>
Identify and pilot tool/process improvements (including AI and automation), sharing learnings and standardizing successful practices</li><li>
Develop and maintain reusable standards (SOPs, templates, playbooks) and support engagement/communication to sustain team health</li></ul><p><b>
Required qualifications, capabilities, and skills</b></p><ul><li>
Experience leading operational improvements and change initiatives across multi-disciplinary, globally distributed teams</li><li>
Working knowledge of UX disciplines and user-centered methods, tools, and workflows</li><li>
Experience partnering with finance/business management stakeholders in complex, regulated environments</li><li>
Strong stakeholder management, communication, and relationship-building skills across varied seniority levels</li><li>
Demonstrated ability to champion best practices and improve cross-functional collaboration and delivery outcomes</li><li>
Proficiency with program/project tools (e.g., Jira, Confluence) and productivity suites (e.g., Microsoft Office)</li><li>
Familiarity with design and AI-assisted tools (e.g., Figma, GitHub Copilot) and the aptitude to evaluate and integrate emerging tools</li></ul><p><b>
Preferred qualifications, capabilities, and skills</b></p><ul><li>
Experience supporting the end-to-end product development lifecycle</li><li>
Knowledge of current design industry trends and evolving best practices</li><li>
Strong facilitation skills, including workshops, decisioning, and alignment forums</li><li>
Project Management or Agile/Scrum certification (or equivalent experience)</li></ul><p>
</p><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Senior Associate, Design Program Manager - Operations Experience Design

<div><b>JOB DESCRIPTION</b><br>
<div>
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world&rsquo;s most innovative financial organizations.</div><div><br>
As a Senior Product Associate in Concourse, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. You will partner closely with Engineering, UX, Controls, and Operations to shape product strategy, ship high‑quality features, and drive ongoing product success.</div><div><br>
</div><div><div><b>Job responsibilities</b></div><div><ul><li>
Define features and translate customer and business needs into clear, well‑structured requirements, user stories, and acceptance criteria for engineering.</li><li>
Collaborate with cross‑functional teams &mdash; Engineering, UX, Controls, and Operations &mdash; to deliver complex, multi‑release initiatives on time and within scope.</li><li>
Own and refine the backlog for one or more product areas; prioritize work using data, client feedback, and business impact.</li><li>
Partner with product delivery and commercialization teams to articulate the value proposition and enable go‑to‑market, including packaging, pricing inputs, and readiness.</li><li>
Serve as a functional subject matter expert on product capabilities, conduct demos and walkthroughs for internal stakeholders and leadership.</li><li>
Proactively communicate status, risks, and issues with clear mitigation plans; drive decision-making and unblock delivery.</li><li>
Leverage user research and product analytics to identify friction points, inform roadmap decisions, and measure outcomes.</li><li>
Ensure compliance with internal controls and relevant payments standards and rules as features evolve.</li></ul><p>
</p></div><div><b>Required qualifications, capabilities, and skills</b></div><div><ul><li>
5+ years of experience (or equivalent expertise) in product management or closely related roles.</li><li>
Proven ability to deliver against a product roadmap, including backlog management, prioritization, and issue/defect resolution.</li><li>
Demonstrated success collaborating with cross‑functional teams to drive measurable business outcomes.</li><li>
Excellent verbal and written communication skills with the ability to simplify complex topics for diverse audiences.</li><li>
Data‑driven mindset; comfortable interpreting product metrics and using insights to guide decisions and trade‑offs.</li></ul><p>
</p></div><div><b>Preferred qualifications, capabilities, and skills</b></div><ul><li>
Prior payments experience across one or more rails or use cases (e.g., ACH, RTP, Wires, Card, Cross‑border).</li><li>
Working knowledge of APIs, modern engineering practices, and the Agile product development lifecycle.</li><li>
Experience leveraging data to understand user behavior, define KPIs, and evaluate experiments or A/B tests.</li><li>
Up‑to‑date awareness of emerging FinTechs and payments industry trends, with the ability to integrate relevant advancements into product strategy.</li><li>
Demonstrated ability to engage directly with clients, understand needs, and resolve complex issues efficiently.</li><li>
Familiarity with risk and controls in financial services products.</li></ul></div><div><br>
</div><div></div><br>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
A part of the Commercial &amp; Investment Bank, J.P. Morgan Payments enables organizations of all sizes to execute transactions efficiently and securely, transforming the movement of information, money, and assets. The team of experts tackles complex challenges at every stage of the payment lifecycle. And their industry-leading solutions facilitate seamless transactions across borders, industries, and platforms.</div><div><br>
<br>
</div><div>Operating in over 160 countries and handling more than 120 currencies, J.P. Morgan Payments business is the largest processor of USD payments, with a daily transaction volume of $10 trillion.</div></div>

Senior Product Associate, Concourse — Payments

<div><b>JOB DESCRIPTION</b><p><br>
As a Senior Agile Coach, you'll act as a servant leader for your team(s) by facilitating clear communication to management and to the team. Our Agile Coaches are open, approachable, collaborative, and enjoy working with passionate people. They're proactive in solving problems to help their team(s) succeed. The Agile Coach drives Agile and Lean frameworks that result in quality product delivery and continuous improvement. They embrace agility as a practice. The Agile Coach is responsible for removing impediments that hinder the team from reaching their goals and has a flexible approach that enables the team to rapidly respond to changes.</p><p>
The Senior Agile Coach will evaluate the health of the portfolio and respective products in order to identify opportunity for improvements around scaling Agile and product management, as well as assisting the leaders and teams in maturing their product vision, planning, and delivery. This role will be accountable for partnering with leaders (Exec Leaders, VPs and Directors across the portfolio) to develop a strategy to set and achieve the Agile and product educational goal for their respective products.</p><p>
Our culture of diversity, intellectual curiosity, and problem solving is essential to our success. We bring people together with a wide variety of backgrounds, experiences, and perspectives. We support teamwork, thinking big, and taking risks in a blame-free environment. We promote self-direction to work on relevant projects, while building an environment that provides support and mentorship needed to learn and grow. We are excited to see what you will bring to our team.</p><p><b>
Key Responsibilities:</b></p><ul><li>
Lead assessment and optimization of Agile operations across CODE engineering teams</li><li>
Coach and mentor Agility leads, Scrum Masters, and product teams to elevate Agile maturity</li><li>
Define, implement, and mature Agile metrics frameworks including velocity, cycle time, lead time, sprint predictability, and quality indicators</li><li>
Establish governance frameworks and best practices to standardize CODE Agile practices in alignment with CT-wide frameworks (SAFe, Scrum, Kanban)</li><li>
Monitor and manage Agile operations performance, identifying gaps and driving corrective actions</li><li>
Conduct regular assessments of team maturity using Agile capability models and drive targeted improvement initiatives</li><li>
Drive cultural transformation, process improvements, and cross-team collaboration</li><li>
Work with the Product owners to align team with the product vision, sprint goals, and other necessary information</li><li>
Partner with Agility Leads and Engineering Leads to optimize sprint planning, backlog refinement, and delivery cadence</li><li>
Champion servant leadership principles and foster accountability across cross-functional teams</li><li>
Create an environment of collaboration within the teams that allows for open dialogue and productive solutions for resolving conflicts</li><li>
Champion continuous improvement activities to reduce waste and increase productivity; coach organization to conduct continuous improvements events</li><li>
Communicate organizational impediments to leadership; teach team to remove impediments
</li><li>Bring ideas from professional facilitation, coaching, conflict management, mediation and so on to help the team become a high-performance team</li></ul><p>
This role requires a wide variety of strengths and capabilities, including:</p><ul><li>
BS/BA degree or equivalent experience</li><li>
10+ years in Agile coaching, program management, or delivery leadership in large-scale technology organizations</li><li>
5+ years coaching Agile transformations across multiple teams or portfolios</li><li>
SAFe (SPC/SA), CSM/CSP/PSM, and Agile Coach certifications (ICP-ACC preferred)</li><li>
Deep expertise in Agile frameworks (Scrum, Kanban, SAFe), SDLC, DevOps, and Agile tooling (Jira, Confluence)</li><li>
Strong stakeholder management, coaching, and communication skills with ability to influence senior leadership</li><li>
Financial services or regulated industry experience preferred</li><li>
Ability to leverage skills from coaching, facilitation, conflict resolution, and more to serve the team(s)</li><li>
Ability to evaluate organizational maturity and create a plan to improve it</li><li>
Executive coaching experience, and ability to coach multiple teams across the product</li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we&rsquo;re setting our businesses, clients, customers and employees up for success.</div>

Agility Lead – Client Onboarding & Documents Engineering (CODE)

<div><b>JOB DESCRIPTION</b><br>
<div>
Are you ready to elevate your career in a fast-paced, innovative environment? You will have the opportunity to utilize and keep developing your skills while contributing to a team that values growth and collaboration. Join us and be part of a company that supports your professional journey and offers exciting challenges.<br>
<br>
As a Trading Services Associate ll within JPMorganChase, you will play a pivotal role in the seamless execution of trade activities, from order entry to settlement. While still developing, your expertise in market products and understanding of automation technologies will be instrumental in optimizing our trading services. You will be expected to leverage your proficiency in change management and continuous improvement to enhance the efficiency and resilience of our operating platform. Your role will also allow you to keep developing your relationships with internal stakeholders, presenting insights to senior management, and driving process improvements. Your decisions will contribute and impact on short-term team and department goals, and you will often guide others in their work activities, contributing to the overall success of our trading services.</div><p><b>
Job responsibilities
</b></p><ul><li>Product Ownership: Define and prioritize the AI transformation backlog across loan trading platforms, including workflow automation, data enrichment, own the roadmap end-to-end from discovery to delivery</li><li>
Requirements Engineering: Lead deep stakeholder discovery with front, middle, and back-office teams &mdash; surfacing ambiguous operational pain points and translating them into airtight BRDs, PRDs, user stories, and acceptance criteria</li><li>
AI Solution Design: Independently identify, prototype, and validate intelligent solutions &mdash; from LLM-powered workflow automation to predictive settlement flagging to intelligent loan booking assistants; you build first, present second</li><li>
UX Ability: Serve as the quality lens between wireframe and production &mdash; partnering with design,ops and engineering to ensure UI/UX execution is intentional and data-informed while building it in FIGMA and other prototyping tools</li><li>
Deep Analysis &amp; Insight Generation: Analyze complex datasets, process flows, and system behaviors to uncover transformation opportunities, bottlenecks, and high-ROI use cases</li><li>
Cross-Functional Delivery: Serve as the bridge between technology, operations, compliance, and business leads &mdash; speaking fluently across all four</li><li>
Reporting : Prepare and analyze trading reports for management review, actively participating in team meetings and contributing to strategic discussions.
</li><li><p>Manage ad-hoc projects and tasks as assigned, demonstrating adaptability and a proactive approach to addressing emerging needs.
</p><p></p><p><b>Required qualifications, capabilities, and skills</b><b>
</b></p></li><p></p><li>5+ years of hands-on experience in product management, business analysis, or transformation roles within financial services, capital markets, or lending technology</li><li>
Extensive experience in trading or financial services, showcasing a deep understanding of industry practices and operations.
</li><li>LoanIQ (Finastra) and ClearPar (S&amp;P Global) platform exposure is a strong plus
</li><li>Demonstrated expertise applying AI tools (LLMs, Copilot, custom GPTs, prompt engineering) to automate analysis, accelerate requirements gathering, or prototype intelligent solutions within complex financial workflows</li><li>
Proven requirements gathering track record &mdash; to run workshops, own the BRD, and turn ambiguity into executable specifications for tech.</li><li>
Hands-on expertise in Excel beyond the basics: data cleaning, advanced formulas, PivotTables with calculated fields, and dashboard building.</li><li>
Analytical thought process that goes beyond describing problems &mdash; you model them , size the impact, and propose solutions with tradeoffs clearly articulated</li><li><p>
Fluency in Agile/Scrum delivery; JIRA, Confluence, or equivalent tooling</p><p>
</p><p></p><p><b>Preferred qualifications, capabilities, and skills
</b></p></li></ul><p></p><ul><li>Proficiency in trading platforms and software, demonstrating the ability to effectively navigate and optimize these tools.
</li><li>Understanding of regulatory requirements in the trading industry, ensuring compliance and adherence to industry standards.
</li><li>Capability to leverage digital literacy for adopting and integrating innovative technologies, enhancing trade services and operational efficiency.
</li><li><p>Strong presentation skills.</p><p><br>
</p></li></ul><p></p><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

AI Transformation Analyst- Senior Product Owner

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