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client service associate

JPMorganChase

<div><b>JOB DESCRIPTION</b><br>
<div><div>
Join our dynamic team as a Client Service Delivery Associate I and become a vital part of our mission to elevate client experiences.
<br>
<br>
As a Client Service Delivery Associate I within JPMorganChase, you will play a pivotal role in delivering exceptional customer service and operational support to our clients. Your role will involve addressing client inquiries, processing transactions, and troubleshooting issues, all while identifying opportunities to refer services based on client needs. You will leverage your broad knowledge of banking principles and practices to make informed decisions that impact our team and departmental goals. Your developing ability in strategic planning, conflict management, and digital literacy will be key in driving our service delivery forward. This role is an opportunity to apply your skills in a dynamic environment, contribute to team objectives, and enhance client relationships.
<br>
<br>
<b>Job responsibilities</b></div><div><ul><li>
Provide comprehensive client service by addressing inquiries, processing transactions, and troubleshooting issues, utilizing your proficiency in strategic planning and digital literacy.</li><li>
Protect both the client and the institution from potential financial and reputational damage.</li><li>
Contribute to the change management process, assisting in strategic communications and stakeholder impact mitigation to ensure smooth transitions during operational changes.</li><li>
Utilize your knowledge of market products to provide informed advice to clients, maintaining an understanding of current industry practices and regulations.</li><li>
Participate in the development and implementation of process automation initiatives, applying systems architecture and automation technologies to optimize service delivery.</li><li>
Provide single point of contact for Prime Brokerage clients for all their Trade management and Settlements related needs. products in scope are &ldquo;Equity, FI, REPO, and Options.&rdquo;,</li><li>
Process client trades files, monitor Trade Exception Manager and sign off for end of day batch Process ensuring timely and accurate client reporting</li><li>
Monitor daily work flow queues and adhere to SLAs in place, report and escalate any issues or system outages, provide timely updates to all internal and external stakeholders</li><li>
Partner with clients and internally with technology, strategy and transformation teams to help identify external and internal inefficiencies and manage improvement opportunities (Straight through Processing and Settlement Efficiency)</li><li>
Train clients on usage of recent technology and reporting processes, represent Operations on client visits and scorecard reviews</li><li>
Adhere to firm policy and procedures/controls and adhere to Client confidentiality framework</li></ul></div><div><b>
Required qualifications, capabilities, and skills</b></div><div><ul><li>
3+ years of experience or equivalent expertise in a client service role within a financial institution.</li><li>
Excellent influencing, negotiation, and communication skills, with the ability to develop and maintain collaborative relationships.</li><li>
Experience in change management, with the ability to facilitate strategic communications and mitigate stakeholder impact.</li><li>
Proficiency in digital literacy, with a willingness to understand and implement new/emerging technologies that impact business operations.</li><li>
Bachelor Degree</li></ul></div><div><b>
Preferred qualifications, capabilities, and skills</b></div><ul><li>
Team Player, but also must be able to work independently</li><li>
Be a self-starter with the motivation, demonstration of initiative, and ownership mentality to think outside of the box as necessary</li><li>
Proficient PC skills including Word, Excel and PowerPoint</li></ul></div><div>
</div><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Client Service - Associate

<div><b>JOB DESCRIPTION</b><br>
<div>
Embark on your journey as a Trade Lifecycle Manager I where you'll be at the forefront of managing the pre- and post-trading life cycle across all asset classes. Your role will be crucial in ensuring accurate cash movements and proper funding coordination, leveraging your expertise to drive process improvements and ensure project success.
<br>
<br>
As a Prime Brokerage Margin-Client Service Operations Associate within JPMorgan Chase, you will play a pivotal role in managing the operations of the pre- and post-trading life cycle across all asset classes. Your expertise in trade lifecycle management will be crucial in ensuring all trades are processed on respective platforms, and in coordinating cash movements in and out of client accounts. You will be responsible for day-to-day operational functions including (1) firm and regulatory risk monitoring, (2) review and approval of collateral movements and (3) maintaining equity levels on margin loans. These functions are inclusive of providing first class client service to our Client Service Rep team that deal directly with our Prime Brokerage/Hedge Fund clients.
<br>
<br>
<b>Job responsibilities</b></div><ul><li>
Manage and optimize client collateral and monitor its movement.</li><li>
Answering of incoming margin settlement requests sent by clients, comparing them to JPMorgan's exposure and agreeing on the amount and type of asset to be moved.</li><li>
Continue development of the Prime Brokerage Margin Service offering.</li><li>
Prevent client payments from resulting in deficits and follow up on counterparty issues.</li><li>
Maintain a controlled environment by adhering to and updating operational procedures.</li><li>
Report significant issues to management and respond quickly to internal inquiries.</li><li>
Support reconciliations, resolve discrepancies, and assist with reporting and root cause analysis.</li><li>
Handle ad hoc management requests, operational investigations, and audit requirements.</li><li>
Regularly review processes, suggest improvements, and implement enhancements.</li><li>
Participate in strategic STP initiatives and manage complex change requests.</li><li>
Ensure full compliance with all control and educational requirements.</li></ul><p>
</p><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>
Broker Dealer Operations experience of or similar background.</li><li>
Working knowledge of client service, cash funding, global settlements &amp; exception remediation.</li><li>
Strong problem-solving &amp; strategic thinking and should be able to develop solutions for clients and drive process improvements.</li><li>
Possess high accuracy &amp; attention to detail, maintain precision and highly numerate, with strong proficiency in Excel and core systems.</li><li>
Possess strong communication skills, as the role involves detailed interactions across multiple lines of business and core processing areas.</li><li>
Work methodically, adhering to strict deadlines and perform well under pressure.</li><li>
Ability to proactively identify risks and confidently challenge stakeholders when controls may be compromised.</li><li>
Collaborate efficiently, support team goals, and foster a positive team environment.</li><li>
Take responsibility for mistakes, shares lessons learned and embrace feedback for growth.</li><li>
Strong analytical abilities and enthusiasm for digital automation tools.</li><li>
Series 99 and SIE licenses required to be obtained within 6 months of starting in role.</li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
Knowledge of Reg T, FINRA Rule 4210, SEC Rule 15c3-1 and SEC Rule 11d1 is highly preferred, with the ability to apply these regulations to ensure compliance in trade lifecycle management and margin requirements.</li></ul><p>
</p><p><b>Please note this role is not eligible for employer immigration sponsorship.
</b></p><p><b>Final Job Grade and officer title will be determined at time of offer and may differ from this posting.</b></p><p>
</p><p></p><b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan&rsquo;s Commercial &amp; Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial &amp; Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.</div>

Prime Brokerage Margin-Client Service Operations

<div><b>JOB DESCRIPTION</b><p><br>
The JPMorgan Wealth Aggregation and Analytics product team defines and executes on the strategy for multiple vendor products for performance reporting, risk analysis and estate planning focused on offering a total solution for managing financial, investment, planning, and other comprehensive needs of high-net-worth families and the advisors who serve them. This includes investment client specific capabilities such as client performance aggregation, estate planning, proposal building, portfolio risk analysis &amp; monitoring, and corporate cash management to support investment management and coordinated financial management of a family's entire balance sheet.
</p><p>The Analytics Reporting Senior Product Associate role is focused on leading the ongoing integration and driving adoption of Aladdin Wealth and Vanilla, for JP Morgan Wealth Advisors. Additionally, the role includes vendor relationship management across the product offering.</p><p>
As the Analytics Reporting Senior Product Associate on the Wealth Aggregation and Analytics team, you will serve as a subject matter expert on the Aladdin Wealth and Vanilla applications and all key functionality of the software. Support advisors and clients as a key point of contact for Aladdin and provide high touch ongoing product support. Act as a key JPMorgan relationship point of contact for Aladdin and Vanilla partners. Liaise with Aladdin relationship manager and technology teams to deliver new features and support key client needs. You will drive the product roadmap and define specific, measurable OKRs for the product and ensure all technology teams are operating efficiently through the consistent review of agility metrics.</p><p>
Job Responsibilities</p><ul><li>
Define and groom product feature requirements supporting the proposal and estate planning product roadmaps through the agile framework</li><li>
Prioritize work (Epics and Initiatives) by performing quarterly planning based on partner technology teams' capacity and plan product releases</li><li>
Create and socialize detailed product updates to represent the product in key community forums such as budget planning, monthly cabinets and business reviews</li><li>
Collaborate with the delivery manager to manage workflow of Stories and Epics in Jira/Align for accurate reflection of progress completion
</li><li>Coordinate with other product teams delivery expectations and work through blockers</li><li>
Serve as the product subject matter expert and key escalation point for training and inquiry resolution to ensure consistent production quality</li><li>
Build relationships with cross-functional teams, including Business, Front office and Technology teams to understand pain points and drive solutions</li><li>
Collaborate with legal, risk, compliance and controls to ensure the product is delivered to advisors and clients within the current reporting standards</li><li>
Partner with product finance partners to ensure Aladdin engagement is kept current with respect to third party vendor management, budgeting &amp; payment processing
</li></ul><p></p><p>Required qualifications, capabilities, and skills:</p><ul><li>
Prior experience with Aladdin or portfolio risk analysis or client reporting software services, and/or Vanilla or estate/goals/income-based planning software services</li><li>
Experience with Jira, Align, agile product development and software delivery lifecycle</li><li>
5+ years of experience in the financial services industry, with 1+ in product management</li><li>
Experience in portfolio reporting and investment performance methodologies with an understanding of complex investment products
</li><li>Proven track record of new product feature creation and delivery</li><li>
Experience working with senior management and front office financial advisors</li><li>
Effective communicator with excellent written communication skills</li><li>
Undergraduate degree</li><li>
FINRA SIE and Series 99 required within 120 days of hire</li></ul><p>
</p><p>Preferred qualifications, capabilities, and skills:
</p><ul><li>Ability to influence people at all levels across a broad variety of job functions</li><li>
Demonstrated ability to manage tight delivery timelines and calmness under pressure</li><li>
Excels in a dynamic environment that changes due to external factors and new priorities</li><li>
Familiarity with the business services and offerings associated with Chase</li><li>
Technical acumen as a product owner is desired.
</li></ul><p></p><p><b>To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position. Likewise, JPMorgan Chase &amp; Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).</b></p><p>
</p><p></p><b>ABOUT US</b><p><br>
Chase is a leading financial services firm, helping nearly half of America&rsquo;s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
</p><p></p><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><p></p><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p><p></p><p>
Equal Opportunity Employer/Disability/Veterans</p><br>
<br>
<br>
<b>ABOUT THE TEAM</b><br>
<div>
Our Consumer &amp; Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We&rsquo;re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions &ndash; all while ranking first in customer satisfaction.</div><div><br>
<br>
</div><div>We are here to help you manage your money with checking, savings and credit cards, combining the latest banking technology with comprehensive solutions to meet the financial needs of nearly half of U.S. households.</div></div>

J.P.Morgan Wealth Management - Wealth Aggregation & Analytics Product Senior Associate

<div><b>JOB DESCRIPTION</b><p><br>
Join our dynamic team of innovators and technologists as a Senior Applied AI/ML Associate , where your mission will be to revolutionize how the Bank services and advises clients, deepen client engagements, and drive process transformation. You will analyze existing processes and vast amounts of data to design autonomous AI agents. We seek individuals passionate about leveraging advanced data analysis, statistical modeling, and AI/ML techniques to solve complex business challenges through high-quality, cloud-centric software delivery. Our culture thrives on experimentation, continuous improvement, and learning. You will work in a collaborative, trusting, and intellectually stimulating environment&mdash;one that values diversity of thought and fosters creative solutions that serve the best interests of our global clientele.<br>
<br>
J<b>ob Responsibilities</b></p><ul><li>
Develop and implement GenAI and Agentic AI solutions using Python to enhance automation and decision-making processes.</li><li>
Collaborate with internal stakeholders to identify business needs and develop NLP/ML solutions that address client needs and drive transformation.</li><li>
Apply large language models (LLMs), machine learning (ML) techniques, and statistical analysis to enhance informed decision-making and improve workflow efficiency, which can be utilized across investment functions, client services, and operational process.</li><li>
Collect and curate datasets for model training and evaluation.</li><li>
Perform experiments using different model architectures and hyperparameters, determine appropriate objective functions and evaluation metrics, and run statistical analysis of results.</li><li>
Monitor and improve model performance through feedback and active learning.</li><li>
Collaborate with technology teams to deploy and scale the developed models in production.</li><li>
Deliver written, visual, and oral presentation of modeling results to business and technical stakeholders.</li>
Stay up-to-date with the latest research in LLM, ML and data science. Identify and leverage emerging techniques to drive ongoing enhancement.<br>
<li>
</li></ul><p><b>Required qualifications, capabilities, and skills</b></p><ul><li>
Advanced degree (MS or PhD) in a quantitative or technical discipline or significant practical experience in industry.</li><li>
Minimum of 4 years of experience in applying NLP, LLM and ML techniques in solving high-impact business problems, such as semantic search, information extraction, question answering, summarization, personalization, classification or forecasting.</li><li>
Advanced python programming skills with experience writing production quality code</li><li>
Good understanding of the foundational principles and practical implementations of ML algorithms such as clustering, decision trees, gradient descent etc.</li><li>
Hands-on experience with deep learning toolkits such as PyTorch, Transformers, HuggingFace.</li><li>
Strong knowledge of language models, prompt engineering, model finetuning, and domain adaptation.</li><li>
Familiarity with latest development in deep learning frameworks.
</li><li>Ability to communicate complex concepts and results to both technical and business audiences.</li></ul><p>
</p><p><b>Preferred qualifications, capabilities, and skills</b></p><ul><li>
Prior experience of developing solutions for Financial domain</li><li>
Exposure to distributed model training, and deployment</li><li>
Familiarity with techniques for model explainability and self-validation</li></ul>
<b>ABOUT US</b><br>
<div>
<div>JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world&rsquo;s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
</div><p></p><div><p>We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
</p><div><p>We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants&rsquo; and employees&rsquo; religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.</p>
<p>JPMorgan Chase &amp; Co. is an Equal Opportunity Employer, including Disability/Veterans</p><br>
</div></div></div><br>
<br>
<b>ABOUT THE TEAM</b><br>
<br>
J.P. Morgan Asset &amp; Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.</div>

Applied Artificial Intelligence Machine Learning, Sr Associate

EPM Scientific

<div>
 <p>
  <strong>
   Clinical Trial Associate, APAC (Contract)
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  EPM Scientific are currently partnered with a growing Biotech in the Oncology space, which is actively seeking a Clinical Trial Associate to join a growing Clinical Operations function supporting early- to late-phase studies. See a short summary below:
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Contract Conditions:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Start date: ASAP
  </li>
  <li>
   Location: Hybrid (3 days onsite in Jersey City / South San Francisco)
  </li>
  <li>
   Contract Type: Contract / Consultant - Full-time, 12-month initial duration
  </li>
  <li>
   Language: Fluency in one or more East Asian languages required (essential for site-facing activities)
  </li>
  <li>
   Project: Global Phase I-III Oncology Clinical Trials
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Support the planning, coordination, and operational delivery of global oncology clinical trials
  </li>
  <li>
   Assist with preparation, maintenance, and quality control of essential study documentation (protocols, consent forms, CRFs, study manuals)
  </li>
  <li>
   Support study start-up activities including site feasibility, site selection, and regulatory/ethics submissions
  </li>
  <li>
   Coordinate study-related meetings including investigator meetings and site initiation activities
  </li>
  <li>
   Support clinical data review activities, including query tracking and resolution within EDC systems
  </li>
  <li>
   Maintain Trial Master Files (TMFs) in collaboration with TMF support teams, ensuring inspection readiness
  </li>
  <li>
   Track trial progress metrics such as enrolment, timelines, and key milestones
  </li>
  <li>
   Support site monitoring activities in collaboration with monitoring and site engagement teams, as required
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor's degree with relevant clinical research experience or Advanced Degree with practical exposure to clinical trials
  </li>
  <li>
   Fluency in at least one Asian language (required for ongoing site communication)
  </li>
  <li>
   Previous experience in a Clinical Trials Associate, Study Coordinator, or similar clinical operations role
  </li>
  <li>
   Working knowledge of global clinical trial processes and regulatory requirements (ICH-GCP)
  </li>
  <li>
   Experience using CTMS and EDC platforms
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  If this role is of interest, please apply directly to learn more. If not, feel free to share with relevant contacts.
 </p>
</div>


Clinical Trial Associate

Sumitomo Group

<div><p>SMBC Group is a top-tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, including banking, leasing, securities, credit cards, and consumer finance. The Group has more than 130 offices and 80,000 employees worldwide in nearly 40 countries. Sumitomo Mitsui Financial Group, Inc. (SMFG) is the holding company of SMBC Group, which is one of the three largest banking groups in Japan. SMFG&rsquo;s shares trade on the Tokyo, Nagoya, and New York (NYSE: SMFG) stock exchanges.</p><p></p><p><br>
In the Americas, SMBC Group has a presence in the US, Canada, Mexico, Brazil, Chile, Colombia, and Peru. Backed by the capital strength of SMBC Group and the value of its relationships in Asia, the Group offers a range of commercial and investment banking services to its corporate, institutional, and municipal clients. It connects a diverse client base to local markets and the organization&rsquo;s extensive global network. The Group&rsquo;s operating companies in the Americas include Sumitomo Mitsui Banking Corp. (SMBC), SMBC Nikko Securities America, Inc., SMBC Capital Markets, Inc., SMBC MANUBANK, JRI America, Inc., SMBC Leasing and Finance, Inc., Banco Sumitomo Mitsui Brasileiro S.A., and Sumitomo Mitsui Finance and Leasing Co., Ltd.</p><p></p><p><br>
The anticipated salary range for this role is between $83,000.00 and $125,000.00. The specific salary offered to an applicant will be based on their individual qualifications, experiences, and an analysis of the current compensation paid in their geography and the market for similar roles at the time of hire. The role may also be eligible for an annual discretionary incentive award. In addition to cash compensation, SMBC offers a competitive portfolio of benefits to its employees.</p><div><div><div><h2 class="jobSectionHeader"><b>
Role Description</b></h2></div><div><p>
The Associate will support the preparation, maintenance, and submission of key regulatory reports, including TIC BC, BL1, BL2, BQ1, BQ2, BQ3, TIC D, FC1, FC2, FC3, SLT, SHL and FR 2420, and assist with reconciliations, controls, audits, and automation initiatives. This position will help ensure compliance with Federal Reserve and other regulatory requirements while strengthening controls and documentation within the reporting framework.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Responsibilities</b></h2></div><div><ul><li>
Assist in the preparation and submission of daily, weekly, monthly, quarterly, and annual regulatory reports</li><li>
Perform and own daily balance calculations required for Federal Reserve reporting</li><li>
Reconcile reported balances to the general ledger and across regulatory schedules</li><li>
Maintain and enhance controls, documentation, and reporting procedures</li><li>
Support regulatory examinations, internal audits, and external audits</li><li>
Assist with automation efforts and system enhancements, including Axiom</li><li>
Help define and document business requirements for regulatory report improvements</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Qualifications and Skills</b></h2></div><div><ul><li>
Bachelor&rsquo;s degree in Accounting or Finance</li><li>
3 years of experience in regulatory reporting or related financial reporting roles</li><li>
Knowledge of U.S. GAAP and U.S. regulatory reporting concepts</li><li>
Proficiency in MS Excel and MS Access</li><li>
Experience with financial data tools (e.g., SQL, Business Objects, Alteryx)</li><li>
Familiarity with regulatory systems such as AxiomSL or Reg Reporter</li><li>
Understanding of financial products (loans, securities, repos, derivatives, etc.)</li><li>
Strong analytical, organizational, and communication skills</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Additional Requirements</b></h2></div></div></div><div></div><p>
SMBC&rsquo;s employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.</p><p></p><p><br>
SMBC provides reasonable accommodations during candidacy for applicants with disabilities consistent with applicable federal, state, and local law. If you need a reasonable accommodation during the application process, please let us know at accommodations@smbcgroup.com.</p></div>

Regulatory Reporting Associate

Ignite Insurance Systems

<div><p>The <b>Consultant / Sr. Consultant &ndash; Client Success </b>is responsible for leading client relationships and delivering consultative, outcome‑driven support across the full client engagement lifecycle. This role partners closely with client SIU and claims organizations to develop engagement strategies, operationalize analytic solutions, and drive measurable business value.
</p><p>Acting as a trusted product and industry advisor, the Consultant integrates Verisk anti‑fraud solutions into client workflows, delivers best‑practice guidance, and supports executive‑level discussions related to solution value, performance, and strategy.<br>
</p><p></p><p>The successful candidate serves as a primary conduit between clients and internal stakeholders&mdash;including Product, Sales, Operations, Data Science, and Development&mdash;ensuring client needs are clearly understood and effectively addressed. This role requires deep domain expertise in claims and fraud analytics, strong client‑facing leadership, and the ability to independently navigate complex engagements with limited oversight.<br>
</p><p></p><p>This role may be filled at either the <b>Consultant </b>or <b>Senior Consultant </b>level depending on experience, demonstrated capability, and business need. The scope of responsibilities is similar across levels; however, expectations differentiate in autonomy, complexity, influence, and leadership impact.</p></div>
<br><div><p><b>Responsibilities &amp; Essential Duties:
</b></p><ul><li><p>Lead and own all aspects of client account stewardship, serving as the primary point of contact for assigned clients.
</p></li><li><p>The successful candidate serves as a trusted advisor to clients while collaborating closely with internal stakeholders. Depending on business need and experience, this role may also operate in a player-coach capacity, providing leadership and guidance to others while maintaining direct client responsibilities.
</p></li><li><p>Deliver consultative product guidance across all phases of the client lifecycle, including discovery, implementation, optimization, renewal, and expansion.
</p></li><li><p>Assess current‑state client operations and provide data‑driven recommendations for future‑state best practices.
</p></li><li><p>Support solution trials, proofs of concept, pilots, and value assessments using product‑generated insights.
</p></li><li><p>Drive engagement strategy, messaging, and approach in partnership with sales and internal stakeholders.
</p></li><li><p>Develop deep expertise in Verisk ISO anti‑fraud solutions and effectively position product value.
</p></li><li><p>Deliver impactful product demonstrations, training sessions, and executive‑level presentations (virtual and onsite).
</p></li><li><p>Advise clients on investigative techniques and leading practices to improve operational efficiency and return on investment.
</p></li><li><p>Evaluate new product functionality and enhancements, providing structured feedback and analysis.
</p></li><li><p>Provide data quality consultation aligned to client objectives and analytical priorities.
</p></li><li><p>Support contractual discussions and work agreement construction as needed.
</p></li><li><p>Maintain accurate documentation of client activities and engagement outcomes within internal platforms.
</p></li><li><p>May represent Verisk Anti-Fraud at industry conferences, councils, or other external forums, based on experience, expertise, and business need.
</p></li><li><p>Complete all responsibilities aligned to the annual Performance Plan
</p></li><li><p>Completes all special projects and other duties as assigned.
</p></li><li><p>Regular travel required, occasionally up to approximately 30%.
</p></li><li><p>Must be able to perform duties with or without reasonable accommodation.</p></li></ul></div><p></p>
<br><div><p><b>Required Skills:
</b></p><ul><li><p>Leadership or equivalent experience within insurance claims, fraud investigation, or a related field.
</p></li><li><p>Demonstrated expertise identifying suspicious claims activity and insurance fraud indicators.
</p></li><li><p>Strong ability to diagnose client business challenges and translate needs into analytic and operational solutions.
</p></li><li><p>Understanding of insurance industry trends and the ability to align analytics to business outcomes.
</p></li><li><p>Proven ability to influence and collaborate across clients, internal teams, and industry partners.
</p></li><li><p>Excellent written, presentation, and public‑speaking skills, with comfort engaging audiences from frontline teams to executives.
</p></li><li><p>Strong commitment to delivering high‑quality client service.
</p></li><li><p>Proficiency in Microsoft Office (Excel, PowerPoint required).<br>
</p></li></ul><p></p><p><b>Preferred Qualifications:
</b></p><ul><li><p>Insurance carrier or insurance vendor experience.
</p></li><li><p>Consulting, solution implementation, or client training experience.
</p></li><li><p>Direct experience with SIU operations and government investigations.
</p></li><li><p>Experience with advanced fraud analytics or large‑scale implementation efforts.
</p></li><li><p>Familiarity with ISO products (e.g., ClaimSearch, scoring solutions, Research Hub, Digital Media Forensics).
</p></li><li><p>Industry certifications or memberships (e.g., CPCU, ARM, CFE, FCLA).<br>
</p></li></ul><p></p><p><b>Education and Training Requirements:
</b></p><ul><li><p>Bachelor&rsquo;s degree or equivalent experience.
</p></li><li><p>6+ years&rsquo; experience in insurance claims, fraud investigation, or analytics, with a strong emphasis on applying data and analytics operationally.
</p></li><li><p>Strong understanding of insurance operations, leadership acumen, policy, and claims lifecycles, KPIs, and fraud analytic techniques.<br>
</p></li></ul><p></p><p>#LI-MC1</p></div><p></p>
<br><p></p><div><p>For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.
</p><p>At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.
</p><p>For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work&reg; for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we&rsquo;ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World&rsquo;s Best Employer, testaments to the value we place on workplace culture.
</p><p>We&rsquo;re 7,000 people strong. We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.
 </p><p><b>Verisk Businesses
</b></p><p>Underwriting Solutions &mdash; provides underwriting and rating solutions for auto and property, general liability, and excess and surplus to assess and price risk with speed and precision
</p><p>Claims Solutions &mdash; supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences
</p><p>Property Estimating Solutions &mdash; offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient
</p><p>Specialty Business Solutions &mdash; provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance
</p><p>Catastrophe and Risk Solutions &mdash; provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events.
</p><p>Marketing Solutions &mdash; delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement
</p><p>Life Insurance Solutions &ndash; offers end-to-end, data insight-driven core capabilities for carriers, distribution, and direct customers across the entire policy lifecycle of life and annuities for both individual and group.
</p><p>Verisk Maplecroft &mdash; provides intelligence on sustainability, resilience, and ESG, helping people, business, and societies become stronger
</p><p>Verisk Analytics is an equal opportunity employer.
</p><p>Verisk invests in a benefits package for all employees that includes the following: Health Insurance, a Retirement Plan, Disability benefits, and a Paid Time Off program. We offer a competitive total rewards package that includes base salary determined based on role, experience, skill set, and location.
</p><p>All members of the Verisk Analytics family of companies are equal opportunity employers. We consider all qualified applicants for employment without regard to race, religion, color, national origin, citizenship, sex, gender identity and/or expression, sexual orientation, veteran's status, age or disability. Verisk&rsquo;s minimum hiring age is 18 except in countries with a higher age limit subject to applicable law.
</p><p>https://www.verisk.com/company/careers/
</p><p>Unsolicited resumes sent to Verisk, including unsolicited resumes sent to a Verisk business mailing address, fax machine or email address, or directly to Verisk employees, will be considered Verisk property. Verisk will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume.
</p><p>Verisk Employee Privacy Notice</p></div>

Sr. Consultant - Client Success Anti-Fraud Analytics (SIU / P&C)

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