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Mashreq

<div>
 
 
 Job Purpose
 
 
 
 As the Senior Product Owner for Onboarding, you will be responsible for driving the strategy, vision, and execution of our customer onboarding product. You will lead cross-functional teams to design, build, and optimize a frictionless, secure, and delightful onboarding journey for customers&mdash;from initial sign-up to full account activation. The role requires strong leadership, excellent communication skills, and the ability to balance customer needs with business goals in a fast-paced, agile environment.
 
 
 
 
 
 
 Key Result Areas
 
 
 
 
 
 <ul>
 <li>
 
 Product Strategy &amp; Vision:
 
 Define and communicate the product vision and strategy for the onboarding process. Ensure alignment with the overall business goals, customer needs, and regulatory requirements.
 </li>
 <li>
 
 Roadmap Ownership:
 
 Develop and maintain a clear, actionable product roadmap for onboarding features, including timeline management, prioritization, and cross-functional coordination.
 </li>
 <li>
 
 User-Centric Design:
 
 Champion a customer-centric approach, focusing on designing seamless, intuitive onboarding experiences that are optimized for user engagement and retention.
 </li>
 <li>
 
 Cross-Functional Collaboration:
 
 Work closely with UX/UI designers, engineering teams, compliance officers, and data analysts to build and deliver high-quality onboarding features and enhancements.
 </li>
 <li>
 
 Stakeholder Management:
 
 Communicate product priorities, timelines, and progress to senior stakeholders, including executives and department heads. Act as the primary point of contact for onboarding-related initiatives.
 </li>
 <li>
 
 Agile Product Delivery:
 
 Lead and participate in agile ceremonies (e.g., sprint planning, reviews, retrospectives) and work closely with development teams to ensure timely and efficient delivery of features.
 </li>
 <li>
 
 Continuous Improvement:
 
 Analyze product performance through customer feedback, metrics, and A/B testing. Identify opportunities to enhance the onboarding process, reduce friction, and improve conversion rates.
 </li>
 <li>
 
 Regulatory &amp; Security Compliance:
 
 Work with legal and compliance teams to ensure onboarding processes comply with relevant financial regulations, data privacy standards, and security requirements.
 </li>
 <li>
 
 Customer Insights &amp; Data-Driven Decisions:
 
 Use data analytics, customer research, and testing to inform decision-making and identify areas for optimization or new features.
 </li>
 <li>
 
 Team Leadership &amp; Mentorship:
 
 Provide guidance to junior product owners, supporting their professional growth and ensuring best practices are followed across product teams.
 </li>
 </ul>
 
 
 
 
 Operating Environment, Framework and Boundaries, Working Relationships
 
 
 <ol>
 <li>
 A rigorous, data- driven, and highly analytical mindset proven track record of growing, scaling the business KPIs
 </li>
 <li>
 Advanced understanding of optimizing and improving customer journey
 </li>
 <li>
 Experience of leading and working with cross functional teams to deliver common objectives
 </li>
 </ol>
 
 
 
 
 
 Problem Solving
 
 
 <ol>
 <li>
 Ability to handle challenges and multi-task.
 </li>
 <li>
 Ability to work coherently with teams engaged with different priorities.
 </li>
 </ol>
 
 
 
 
 Decision Making Authority &amp; Responsibility
 
 
 
 Ability to see the big picture, join the dots and align all stakeholders towards flawless execution. The candidate should be able to demonstrate the ability to understand business goals and optimize campaigns to deliver desired results.
 
 
 
 
 
 Knowledge, Skills and Experience
 
 
 
 
 <ul>
 <li>
 Degree in Marketing or related field with 4-5 years experience
 </li>
 <li>
 Experience in in banking / financial industry with focus on customer acquisition, strategy, design, implementation etc.
 </li>
 </ul>
</div>

Senior Product Owner Onboarding NeoBiz (Mashreq Digital Bank Pakistan Limited)

<div>
 Data &amp; Analytics Driven Organization: One Data Analytics &amp; AI Business Unit drive the vision to transform the Bank into a Data Driven Organization (DDO) using latest tools and technologies in Data space. Wholesale &amp; Ops Data team is a stream within One Data Organization driving this agenda for Wholesale &amp; Ops Banking function.
 
 
 - Data Engineer will design and maintain data pipelines of real-time and batch, creates data strategy, data architecture, best practices and who can lead the organization in making strategical improvements in the data engineering solutions.
 
 - This role requires to have a knowledge of core system, payment systems, digital journeys, marketing systems, risk and compliance systems which are very data intensive systems across UAE, Egypt, Pakistan and other IBG regions etc.
 
 - Our core function spans multiple platforms like Enterprise Data Lake, Azure Data Lake, Business Intelligence, Advanced Analytics and Realtime Streaming platforms.
 
 - The work involves developing new requirements in both on-premises and cloud data lake&rsquo;s estimating the efforts, designing an effective solution, data architecture and management, change release management, resource management, handling the deliverables across the business groups in the Bank. Also, handling critical applications that influence bank&rsquo;s management decision making process, regulatory reporting (which can influence financial/non-financial penalties) and operational reporting.
</div>

Senior Manager - Data Engineer.MGN Pak - Digital Data Platforms.MIT - PAKCOE

Contour Software

<div>About Contour
Contour Software has grown from a dozen people to over 2,000 staff across 3 cities, in less than 14 years. 
As a subsidiary of Constellation Software Inc., we are proud to be part of a global enterprise software conglomerate that has grown to become one of the top 10 software companies in the world, with employees and customers in 100+ countries. With a broad-based and ever-growing portfolio of market-leading, vertical-market enterprise solutions covering more than 100 industry domains in predominantly mature markets, CSI's recipe creates the perfect environment for professionals to build fulfilling, long-term careers. 
What started as an R&amp;D &amp; Accounting back-office, has progressed into a full-service Global Centre serving all functions and departments, at the divisional as well as operating group/corporate level. Today Contour employees, located in Karachi, Lahore &amp; Islamabad, are serving CSI divisions located in time zones spanning the globe, from Sydney to Vancouver. With the global growth of Constellation as the wind in our sails, we are only just getting started!<div><div>
Position:</div><div>
As Manager - R&amp;D Services, you will support senior management to sustain, build, and manage the R&amp;D Services service line, covering Software Development and Software Quality Assurance.</div><div>
You will serve R&amp;D Business Unit and Department Managers across all divisions supported by the Resource Centre and will dedicatedly contribute to AI Enablement within R&amp;D - providing source guidance to management and overseeing AI-related consulting engagements and initiatives.</div><div>
Duties &amp; Responsibilities:</div><div> 
Service Line Management</div><div><ul><li>
Support senior leadership in managing and growing the R&amp;D Services service line, ensuring quality, consistency, and scalability across Development and QA.</li></ul></div><div><ul><li>
Perform or lead the technical skills assessment component of recruitment, operating hands-on for specialized or emerging skill areas and providing oversight for standard hiring streams.</li></ul></div><div><ul><li>
Work with divisions to understand current and future capability needs, shaping hiring, onboarding, and upskilling strategies.</li></ul></div><div><ul><li>
Drive service quality, best practices, and delivery discipline across the service line.</li></ul></div><div> 
AI Enablement &amp; Advisory</div><div><ul><li>
Being part of the AI Enablement for the R&amp;D Service Line, help divisions embed AI practically and responsibly within development and QA workflows.</li></ul></div><div><ul><li>
Provide practical guidance, plan and advisory support to management and divisions such as where AI can meaningfully improve productivity, quality, or decision making, where any particular tool or practice may introduce risk or limited value, and how adoption should be sequenced and governed.</li></ul></div></div><div><div><ul><li>
Demonstrate hands-on familiarity with modern AI-assisted, AI-powered, and AI-autonomous SDLC engineering approaches, with practical experience using tools such as Cursor, Claude Code, and GitHub Copilot, and models such as Claude Sonnet, Claude Opus, and GPT etc.</li></ul></div><div><ul><li>
Experience should span development, testing, deployment, code generation, refactoring, debugging, documentation, analysis etc. within SDLC with agentic AI, at both conceptual and applied levels.</li></ul></div><div><ul><li>
Experience of ensuring AI is adopted as an engineering accelerator, not as ad‑hoc tooling or uncontrolled experimentation.</li></ul></div><div> 
AI Consulting &amp; Engagement</div><div><ul><li>
Oversee AI-focused engagements, including internal initiatives within Admin team, and external for divisions consulting projects where applicable.</li></ul></div><div><ul><li>
Shape consulting engagements by helping define problem statements, guiding solution approaches, and assessing feasibility, risks, and outcomes.</li></ul></div><div><ul><li>
Work with execution teams and specialists to ensure solutions meet requirements, outcomes are measurable, and delivery discipline is optimized and maintained.</li></ul></div><div><ul><li>
Act as the accountable owner for AI consulting outcomes from an R&amp;D perspective.</li></ul></div><div> 
Internal Enablement &amp; Capability Building</div><div><ul><li>
Support and contribute to Contour-wide AI and engineering training initiatives, guiding content direction, contextualizing learning for Dev and QA teams, and ensuring learning translates into real productivity gains.</li></ul></div><div><ul><li>
Evaluate emerging tools, platforms, and patterns - focusing on practical applicability rather than experimentation.</li></ul></div><div><ul><li>
Help establish reference architecture, usage guidelines, and best practices for AI-SDLC engineering.</li></ul></div><div> 
People Management &amp; Leadership</div><div><ul><li>
Perform core people management responsibilities to ensure employee growth, retention, and engagement.</li></ul></div><div><ul><li>
Mentor and coach team managers, leaders, and senior engineers, particularly in evolving engineering practices and AI-aware delivery models.</li></ul></div><div><ul><li>
Partner with HR and L&amp;D on career development paths, capability planning, and leadership readiness.</li></ul></div></div><div><div> 
Knowledge Sharing &amp; Service Maturity</div><div><ul><li>
Stay current with industry trends in software engineering, quality engineering, and AI‑enabled development, with an emphasis on enterprise applicability.</li></ul></div><div><ul><li>
Promote a culture of knowledge sharing and practical application through workshops and training sessions, documentation, and cross‑team collaboration.</li></ul></div><div><ul><li>
Contribute to documenting and showcasing R&amp;D and AI‑enabled service capabilities for internal and business development use.</li></ul></div><div> 
Success Metrics:</div><div><ul><li>
Effective, governed adoption of AI within internal admin team and division&rsquo;s R&amp;D teams</li></ul></div><div><ul><li>
Successful execution of external AI consulting engagements for divisions</li></ul></div><div><ul><li>
Successful execution of internal AI initiatives for admin team</li></ul></div><div><ul><li>
R&amp;D Service Line delivery quality and consistency</li></ul></div><div> 
Required Skills &amp; Experience:</div><div><ul><li>
Bachelor's degree in Computer Science or a related discipline; management education preferred.</li></ul></div><div><ul><li>
10-12+ years of experience in the software industry with a strong grounding in software development and/or software quality assurance.</li></ul></div><div><ul><li>
5+ years of experience in technical leadership and management roles.</li></ul></div><div><ul><li>
Strong understanding and experience with SDLC, AI-SDLC maturity models, Agentic AI, coding practices, quality engineering, deployment and release considerations.</li></ul></div><div><ul><li>
Strong hands-on experience of development tools and languages including .Net Framework, C#.Net, Java, Angular, React, TypeScript etc..</li></ul></div><div><ul><li>
Strong hands-on experience of test automation tools including open source and commercial tools e.g. Playwright, Test Complete etc.</li></ul></div><div><ul><li>
Ability to operate confidently at advisory, managerial, and consulting levels.</li></ul></div><div><ul><li>
Excellent communication and stakeholder management skills.</li></ul></div></div>
Exciting Benefits we offer:<ul><li>
Market-leading Salary</li><li>
Medical Coverage &ndash; Self &amp; Dependents</li><li>
Parents Medical Coverage</li><li>
Provident Fund</li><li>
Employee Performance-based bonuses</li><li>
Home Internet Subsidy</li><li>
Conveyance Allowance</li><li>
Profit Sharing Plan [Tenured Employees Only]</li><li>
Life Benefit</li><li>
Child Care Facility</li><li>
Company Provided Lunch/Dinner</li><li>
Professional Development Budget</li><li>
Recreational area for in-house games</li><li>
Sporadic On-shore training opportunities</li><li>
Friendly work environment</li><li>
Leave Encashment</li></ul>
Disclaimer: At Contour, we attribute our success to the unique contributions of our diverse staff. We&rsquo;re committed to fostering a culture of respect that thrives on the varied perspectives and experiences of all individuals we recruit, employ, promote, and compensate. Since day one, we&rsquo;ve adhered to a policy that champions a work environment honoring the worth and dignity of each person while being free from all forms of employment discrimination.
In our continuous effort to promote inclusivity, we extend our commitment to individuals with special needs by providing reasonable accommodations. We actively encourage qualified individuals with special needs to apply for the various openings within our company. Should you require assistance in completing the application process or have any inquiries regarding special facilities, please do not hesitate to contact our HR team. Your unique talents and abilities are welcomed and valued here.</div>

Manager R&D Services

HR Ways

We are hiring an Engineering Manager form Karachi!﻿About the CompanyHiring for a Edtech firms, an integrated school ERP with built-in SIS and LMS modules.﻿﻿About the Role:We are looking for an Engineering Manager who will own the engineering function for EdTech. You will report directly to the VP of Engineering and be responsible for team delivery, engineering operations, and product execution. This is not a process-only role. We need someone who understands software deeply enough to earn the team's respect and make sound decisions, while focusing primarily on people, delivery, and operational excellence.You will work alongside a senior Technical Lead who owns architecture and code quality. Your job is to make the team productive, accountable, and stable &mdash; not to be the smartest engineer in the room.Responsibilities.Team Delivery &amp; Execution:<ul><li>Own sprint planning, execution, and release management for the engineering team</li><li>Ensure features, bug fixes, and maintenance work ship on time and at quality</li><li>Manage trade-offs between new development, bug fixes, and technical debt</li><li>Be the single point of accountability for engineering output</li></ul>People Management:<ul><li>Manage a team of ~10 engineers (backend, frontend, mobile, QA)</li><li>Run regular 1:1s, provide feedback, and manage performance</li><li>Identify flight risks, address retention issues, and build team morale</li><li>Own hiring decisions for engineering roles as the team evolves</li><li>Build direct relationships across the team &mdash; you are their manager, not a coordinator</li></ul>Engineering Operations:<ul><li>Own and improve deployment processes, CI/CD, and release workflows</li><li>Ensure production stability for a system with 20K+ daily users</li><li>Manage incident response, bug triage, and escalation processes</li><li>Drive documentation of critical systems, processes, and operational playbooks</li><li>Reduce single-person dependencies across the codebase and infrastructure</li></ul>Cross-Functional Coordination<ul><li>Work closely with the Product Owner to translate product priorities into engineering plans</li><li>Communicate engineering status, risks, and trade-offs clearly to the founder</li><li>Coordinate with school operations stakeholders who are the primary users of the platform</li><li>Bridge the gap between a non-technical founder and a technical team.</li></ul>Requirements:<ul><li>3&ndash;7 years of experience in software engineering, with at least 1&ndash;2 years managing a team of 5&ndash;12 engineers</li><li>Experience in a product company or SaaS environment &mdash; not purely outsourcing, agencies, or staff augmentation</li><li>Hands-on technical background: you have written production code and can credibly evaluate technical decisions, even if you are not coding daily anymore</li><li>Proven ability to own delivery end-to-end &mdash; from sprint planning through production release</li><li>Experience managing a live product with real users, not just internal tools or proof-of-concepts</li><li>Strong communication: you can give honest status updates, flag risks early, and have difficult conversations with team members</li></ul>Preference:<ul><li>Experience with B2B software, enterprise apps, or ERP/workflow-heavy products</li><li>Familiarity with our stack: Angular (frontend), Node.js (backend), MongoDB (database), React Native (mobile apps)</li><li>Startup and agile development mindset. Comfortable with ambiguity, willing to do what needs doing, not waiting for a perfectly defined role</li><li>Experience in edtech, school management systems, or similar domains is a plus but not required</li></ul>Other Details:Experience: 3 to 7 years﻿Working Days &amp; Timings: Monday to Friday (09 am to 06 pm)Location: KarachiAbout HR Ways:﻿&quot;HR Wa﻿ys is an Award winning Technical Recruitment Firm helping software houses and IT Product companies internationally and locally to find IT Talent. HR Ways is engaged by 300+ Employers worldwide ranging from worlds biggest SaaS Companies to most competitive Startups. We have entities in Dubai, Canada, US, UK, Pakistan, India, Saudi Arabia, Portugal, Brazil and other parts of the world. Join our Whatsapp Channel https://shorturl.at/983az to stay updated or visit www.hrways.co to know more.&quot;Work Location: In person

Engineering Manager | Onsite from Karachi

Kunjisoft

Job Title: Field Sales ExecutiveLocation: Karachi (on-ground visits required)Industry: SaaS / POS Software for SMEsAbout the Role:We are looking for a driven Field Sales Executive who will visit retail shops, restaurants, pharmacies, and small businesses to introduce and sell our POS software. The role focuses on generating new customers through direct, in-person sales.Key Responsibilities:Visit assigned market areas daily (retail shops, restaurants, etc.)Pitch and demonstrate the POS solution to business ownersConvert leads into paid customersBuild and maintain a strong sales pipelineAchieve weekly and monthly sales targetsCollect customer feedback from the marketCoordinate with onboarding team after closing a saleMaintain daily visit and sales reportsRequirements:1 to 3 years of field sales experience (software, POS, or FMCG preferred)Strong communication and persuasion skillsComfortable with outdoor sales and daily travelBasic understanding of business operations (inventory, billing, etc.)Self-motivated and target-drivenWhat We Offer:Fixed salary + commissionTravel allowanceGrowth into Senior Sales / Area Manager rolesPay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Field Sales Executive (B2B SaaS – POS Software)

AppedologyPK Recruitment

Job SummaryWe are seeking an experienced and hands-on Development Manager who will report directly to the CIOand lead the design, development, delivery, and continuous improvement of our software platforms.This role requires a technically strong leader who is not only capable of managing and mentoring teams,but also has proven experience in architecting applications end-to-end.The ideal candidate must be able to take ownership of the complete software lifecycle, fromrequirement analysis, solution design, system architecture, database design, API strategy, developmentplanning, cloud infrastructure, DevOps pipelines, security, deployment, scalability, and post-productionsupport.This person will lead and mentor teams working in PHP, Python, and AI-based development, while alsocoordinating with clients and internal stakeholders to ensure successful delivery of robust, scalable,secure, and modern software solutions.Key ResponsibilitiesApplication Architecture &amp;amp; Technical Ownership Architect and design applications end-to-end, covering frontend, backend, database, APIs,infrastructure, integrations, security, and deployment strategy. Define the overall technical vision, solution architecture, and system design for new and existingproducts. Translate business and operational requirements into scalable technical solutions. Make key decisions on architecture patterns, technology stack, modularization, serviceboundaries, and deployment models. Ensure systems are designed for scalability, maintainability, security, performance, faulttolerance, and future extensibility. Create and review technical design documents, architecture diagrams, workflows, andintegration plans. Lead architectural discussions for monolithic, modular, service-oriented, and microservices-based applications where applicable. Ensure proper handling of authentication, authorization, logging, monitoring, error handling,caching, queueing, and third-party integrations.Hands-On Development Leadership Remain actively involved in coding, troubleshooting, code reviews, technical design, andproblem resolution. Support the team in resolving complex technical issues across application, database, server, andcloud layers. Review pull requests and enforce high coding standards, performance standards, and securitybest practices. Guide developers on clean architecture, reusable code, maintainable development practices,and technical documentation. Take ownership of critical modules or high-priority technical tasks when needed.Team Management &amp;amp; Mentorship Manage and mentor a team of PHP, Python, and AI developers. Provide technical guidance, task planning, design direction, and career mentorship todevelopers across experience levels. Build strong engineering discipline around code quality, structured development, estimation,testing, and release management. Conduct regular technical reviews, one-on-ones, knowledge-sharing sessions, and performancediscussions. Help team members improve in architecture thinking, debugging, delivery discipline, andmodern engineering practices.Modern Development Tools &amp;amp; Engineering Practices Drive adoption of modern software engineering tools, frameworks, and workflows. Ensure the team effectively uses:o Git and branch management strategieso CI/CD pipelineso Docker and containerized development/deploymento API documentation toolso Code quality and static analysis toolso Automated testing frameworkso Monitoring, logging, and alerting toolso Secure coding and dependency management practiceso Agile delivery tools and sprint workflowso AI-assisted development tools where appropriate Continuously evaluate and introduce tools and practices that improve productivity, quality, anddeployment reliability.DevOps, Cloud &amp;amp; Infrastructure Lead or closely oversee DevOps processes and deployment pipelines across development,staging, and production environments. Work with cloud-based infrastructure and deployment strategies on:o Microsoft Azureo Amazon Web Services (AWS)o Google Cloud Platform (GCP) Design and support infrastructure decisions related to hosting, scaling, networking, loadbalancing, storage, backups, monitoring, and disaster recovery. Ensure strong environment management, release control, rollback planning, and uptime-focused deployment practices. Support infrastructure automation, server provisioning, environment consistency, and cloudcost-conscious architecture. Collaborate on container orchestration, serverless options, background job processing, andhigh-availability design where needed.AI &amp;amp; Advanced Technical Capability Support and mentor teams developing AI-enabled, automation-driven, and data-assistedapplications. Understand practical implementation of AI solutions including:o API-based AI integrationso LLM-based workflowso automation pipelineso document processingo intelligent search / retrieval systemso model integration into business applications Help define architecture for AI-powered systems with attention to cost, speed, reliability,observability, and security.Database, Integration &amp;amp; System Design Design and review relational and non-relational database structures for performance and long-term maintainability. Guide best practices in:o schema designo indexingo query optimizationo transactionso replication / backup conceptso data integrity Architect secure and well-structured internal and external APIs. Oversee third-party integrations including payment gateways, CRMs, ERPs, cloud services,authentication providers, messaging platforms, and external data sources. Ensure system interoperability, proper API versioning, and integration reliability.Client &amp;amp; Stakeholder Coordination Communicate directly with clients, business teams, and leadership to understand requirementsand convert them into technical execution plans. Participate in client meetings for requirement gathering, technical discussions, progress reviews,risk communication, and solution presentation. Provide technical effort estimates, scope evaluations, dependency mapping, and deliveryplanning. Coordinate between product, business, QA, infrastructure, and development teams to ensuresmooth execution. Present solutions in a clear business-friendly and technically accurate manner.Strategic &amp;amp; Organizational Contribution Work directly with the CIO on engineering roadmap, delivery strategy, architecture standards,technology planning, and team growth. Help define engineering processes, governance standards, security practices, and developmentlifecycle improvements. Identify technical risks early and propose practical mitigation strategies. Contribute to hiring decisions, technical interviews, team structuring, and capability building.Required Technical Skills &amp;amp; Experience Proven experience in a senior technical leadership role such as Development Manager,Technical Lead, Solution Architect, Engineering Manager, or similar. Strong hands-on software development experience in PHP and Python. Demonstrated experience in architecting applications end-to-end, from planning to deploymentand production support. Strong understanding of:o software architectureo application design patternso layered architectureo modular designo service-oriented architectureo microservices conceptso event-driven patterns where applicable Strong experience in designing and building:o web applicationso backend systemso REST APIso integrationso database-driven platformso enterprise-grade business applications Strong knowledge of SQL databases such as MySQL, PostgreSQL, SQL Server, or equivalent. Experience with caching, queues, background jobs, schedulers, and asynchronous processing. Strong understanding of authentication and authorization mechanisms such as OAuth, JWT,SSO, RBAC, and secure session handling. Experience with version control, Git workflows, release management, and team-baseddevelopment practices. Practical experience with CI/CD, build pipelines, deployment automation, and production issuemanagement. Experience with Docker, containerized deployments, and environment standardization. Strong exposure to Azure, AWS, and GCP services and cloud-hosted application deploymentmodels. Good understanding of:o networking basicso SSLo DNSo CDN usageo storage serviceso monitoringo log analysiso application performance tuning Knowledge of application security best practices including secure coding, secrets management,access control, dependency risk management, and common web vulnerabilities. Familiarity with test strategies including unit testing, integration testing, regression testing, andQA collaboration. Experience working with AI/ML-integrated applications, automation systems, or modernintelligent workflows. Strong debugging, root-cause analysis, and system troubleshooting capabilities.Preferred Technical Exposure Experience with Laravel, Django, FastAPI, Flask, or similar frameworks. Exposure to frontend technologies and full-stack architecture understanding. Experience with Redis, RabbitMQ, Kafka, ElasticSearch, or similar supporting technologies. Experience with Kubernetes, serverless architecture, or infrastructure-as-code tools is a plus. Familiarity with observability tools, APM tools, and centralized logging systems. Exposure to multi-tenant applications, enterprise workflows, or regulated-domain software is anadvantage. Experience with AI frameworks, vector databases, LLM orchestration, or intelligent automationplatforms is a plus.Leadership &amp;amp; Business Skills Strong team leadership and mentoring ability. Ability to guide developers across backend, AI, and platform engineering areas. Strong communication and documentation skills. Excellent client-facing ability with confidence in technical and business discussions. Strong project ownership and delivery mindset. Ability to prioritize, delegate, and manage multiple streams of work. Strong decision-making ability with both strategic and practical thinking.Personal Attributes Hands-on and technically strong Architect-level problem solver Delivery-focused and quality-conscious Calm under pressure and able to manage technical complexity Proactive, responsible, and organized Strong ownership mindset Committed to continuous learning and staying current with latest tools and technologiesRole ExpectationThis is not a purely managerial role. The Development Manager is expected to be a technical leader,solution architect, mentor, and delivery owner who can guide teams while also contributing directlywhere needed. The person should be comfortable owning systems from concept to production andensuring that engineering output aligns with business goals and technical excellence.Work Location: In person

SOFTWARE DEVELOPMENT MANAGER

<div>
 
 
 Job Purpose
 
 
 
 
 Acceptance &amp; Payments Proposition Strategy
 
 
 <ul>
 <li>
 Define and execute the business-side strategy for merchant acceptance and payment solutions aligned with NeoBiz objectives.
 </li>
 <li>
 Ensure propositions meet segment needs (Micro SE, SE, ME Mass, ME) and drive deposit growth and fee income.
 </li>
 <li>
 Benchmark against market trends and competitor offerings to identify innovation opportunities.
 </li>
 </ul>
 
 
 Business Ownership of Acceptance &amp; Payments Propositions
 
 
 <ul>
 <li>
 Own the end-to-end setup and strategic direction of merchant acceptance and payment propositions for business segments.
 </li>
 <li>
 Define, structure, and continuously refine these propositions to ensure alignment with NeoBiz&rsquo;s business objectives and revenue targets.
 </li>
 <li>
 Act as the primary business authority in product squads, ensuring all deliverables reflect the defined proposition strategy and meet KPIs.
 </li>
 <li>
 Champion business priorities by translating strategic requirements into actionable features and validating outputs against commercial goals.
 </li>
 </ul>
 
 
 Revenue &amp; Monetization
 
 
 <ul>
 <li>
 Develop pricing strategies for acceptance and payment solutions to maximize profitability.
 </li>
 <li>
 Drive fee income growth through innovative propositions and bundled offerings.
 </li>
 </ul>
 
 
 Customer Experience &amp; Engagement
 
 
 <ul>
 <li>
 Ensure acceptance solutions deliver seamless onboarding and usage experience for merchants.
 </li>
 <li>
 Collaborate with marketing and customer service teams to promote solutions and gather feedback.
 </li>
 </ul>
 
 
 Market &amp; Competitive Analysis
 
 
 <ul>
 <li>
 Conduct ongoing research on merchant acceptance trends, payment rails (Raast, QR, POS, cards), and competitor strategies.
 </li>
 <li>
 Adjust propositions based on market shifts and customer needs.
 </li>
 </ul>
 
 
 Risk &amp; Compliance Oversight
 
 
 
 - Ensure all acceptance and payment propositions comply with SBP regulations and internal policies.
 
 
 - Manage operational and financial risks associated with acceptance solutions.
 
 
 
 
 
 
 Key Result Areas
 
 
 <ul>
 <li>
 Launch merchant acceptance and payment propositions for targeted business segments.
 </li>
 <li>
 Drive merchant activation and transaction volume growth across acceptance channels.
 </li>
 <li>
 Achieve fee income and deposit inflow targets linked to acceptance solutions.
 </li>
 <li>
 Ensure timely delivery of business requirements to product squads and successful go-to-market execution.
 </li>
 <li>
 Monitor KPIs such as merchant onboarding, transaction volumes, and customer engagement metrics.
 </li>
 </ul>
 
 
 Operating Environment, Framework and Boundaries, Working Relationships
 
 
 <ol>
 <li>
 Collaborate with cross-functional teams, including product, marketing, sales, and technology, to develop and execute go-to-market strategies for specific CVPs.
 </li>
 <li>
 Manage multiple projects, product owners and engineering squads for CVP bundling
 </li>
 <li>
 Ensure product roadmap across squads is aligned with business strategy
 </li>
 </ol>
 
 
 
 
 
 Problem Solving
 
 
 <ol>
 <li>
 Ability to handle challenges and multi-task.
 </li>
 <li>
 Ability to work coherently with teams engaged with different priorities.
 </li>
 </ol>
 
 
 
 
 
 Decision Making Authority &amp; Responsibility
 
 
 
 Own the business-side oversight of acceptance and payment propositions.
 
 
 Make critical decisions on proposition design, pricing, and go-to-market strategies.
 
 
 Support CPO in making calculated decisions on portfolio optimization and revenue growth.
 
 
 
 
 
 
 Knowledge, Skills and Experience
 
 
 
 
 <ol>
 <li>
 Bachelor&rsquo;s degree in business, finance, or related field; MBA preferred.
 </li>
 <li>
 Minimum 8 years of experience in business banking, merchant acceptance, and digital payments.
 </li>
 <li>
 Strong understanding of payment and acceptance solutions including Raast, POS, SoftPOS, payment gateways, QR-based acceptance, and acquiring models.
 </li>
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 Excellent communication and stakeholder management skills.
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 Strong analytical and problem-solving skills with ability to make data-driven decisions.
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 In-depth knowledge of SBP regulations and compliance requirements for payments and acceptance.
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 Ability to work in a fast-paced, dynamic environment with flexibility and adaptability.
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Senior Product Owner – SME Acceptance (Mashreq Digital Bank Pakistan)

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