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senior software engineer

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
The Artificial General Intelligence (AGI) team is looking for a passionate, talented, and inventive ML Engineer with a strong machine learning background, to build customization capabilities such as fine tuning and distillation.<br>
<br>
As a ML engineer with the AGI team, you will be responsible for leading the development of novel LLM training techniques and optimizations to advance the state of LLMs. You will collaborate closely with Applied Scientists and leverage Amazon&rsquo;s heterogeneous data sources and large-scale computing resources to accelerate development of multimodal Large Language Models and Generative Artificial Intelligence solutions.<br>
<br>
Key job responsibilities<br>
The ideal candidate is passionate about new opportunities and has a demonstrable track record of success in delivering new features and products. A commitment to team work, hustle, and strong communication skills (to both business and technical partners) are absolute requirements. Creating reliable, scalable, and high performance AI products requires exceptional technical expertise, a sound understanding of the fundamentals of Computer Science and Machine Learning. This person has thrived and succeeded in delivering high quality technology products/services in a hyper-growth environment.<br>
<br>
Responsibilities-<br>
<br>
<ul><li>Will work with other team engineers to investigate design approaches, prototype new technology and evaluate technical feasibility.</li><li>Work closely with Applied scientists to process data, scale machine learning models while optimizing</li><li>Will work in an Agile/Scrum environment to deliver high quality software.</li></ul><br>
About the team<br>
Mentorship &amp; Career Growth<br>
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we&rsquo;re building an environment that celebrates knowledge sharing and mentorship. Our senior members enjoy one-on-one mentoring and thorough, but kind, code reviews. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded engineer and enable them to take on more complex tasks in the future.<br>
Work/Life Balance<br>
Our team puts a high value on work-life balance. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.</div><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>5+ years of non-internship professional software development experience</li><li>5+ years of programming with at least one software programming language experience</li><li>5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience</li><li>Experience as a mentor, tech lead or leading an engineering team</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience</li><li>Bachelor's degree in computer science or equivalent</li></ul><br>
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.<br>
<br>
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company&rsquo;s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.<br>
<br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.<br>
<br>
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $151,300/year in our lowest geographic market up to $261,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.</div>

Sr. Software Dev. Engineer/MLE, AGI Customization

Ness Digital Engineering

<div><div><b>Life at Ness:</b></div><div>
At Ness, people come first. Here, you'll be part of a vibrant team that values curiosity, innovation, and growth. We work with industry-leading clients on projects that truly make an impact while supporting every team member in carving out their unique career path. With resources for learning, certifications, and hands-on experiences, Ness offers you more than just a job - it&rsquo;s a place where your ideas, ambition, and well-being matter.</div><div></div><div><b>
Job Description:</b></div><div>
We are looking for a Senior Data Engineer with excellent problem-solving and debugging skills, a keen eye for detail, and a high level of commitment and motivation. The ideal candidate should be capable of working independently and collaboratively, taking the lead. Effective communication with management and stakeholders about issues, incidents, and updates in a timely manner is also paramount. Further, this would require the Engineer to work in hybrid mode, 3-4 days from office.</div><div>
</div><ul><li>At least 6+ years of relevant experience in design, development, complete end-end design of enterprise-wide big data solution.</li><li>Experience in designing &amp; developing a big data solution using Spark, Scala, AWS Glue, Lambda, SNS/SQS, Cloudwatch is a must.</li><li>Strong Application development experience in Scala/Python.</li><li>Strong Database SQL experience, preferably Redshift.</li><li>Experience in Snowflake is an added advantage.</li><li>Experience with ETL/ELT process and frameworks is a must.</li><li>Create integration and application technical design documentation.</li><li>Conduct peer-reviews of functional design documentation.</li><li>Complete development, configuration, test cases and unit testing</li><li>Perform code reviews and ensure standards are applied to each solution component.</li><li>Resolve complex defects during testing phases and identify root causes.</li><li>Support and execute performance testing.</li><li>Familiar with Git repo and CI/CD deployment process</li><li>Production Support: Assist in troubleshooting production environment and tuning environments.</li><li>Ensure best practices are followed from a technical perspective during all phases of the project.</li></ul></div>

Senior Data Engineer

Red Hat

<div><div>At Red Hat we believe the future of AI is open and we are on a mission to bring the power of open-source LLMs and vLLM to every enterprise. Red Hat Inference team accelerates AI for the enterprise and brings operational simplicity to GenAI deployments. As leading developers, maintainers of the vLLM and llm-d project, and inventors of state-of-the-art techniques for model quantization and sparsification, our team provides a stable platform for enterprises to build, optimize, and scale LLM deployments.</div><div></div><div>
As a Machine Learning Engineer focused on llama.cpp, you will be at the forefront of innovation, collaborating with our team to tackle the most pressing challenges in model performance and efficiency. Your work with machine learning and high performance computing will directly impact the development of our cutting-edge software platform, helping to shape the future of AI deployment and utilization. If you are someone who wants to contribute to solving challenging technical problems at the forefront of deep learning in the open source way, this is the role for you.</div><div></div><div>
Join us in shaping the future of AI!</div><div></div><div>
What you will do</div><ul><li><div>
Design and implement new features and optimizations for the llama.cpp core, including model architecture support, quantization techniques, and inference algorithms.</div></li></ul><ul><li><div>
Optimize the codebase for various hardware backends, including CPU instruction sets, Apple Silicon (Metal), and other GPU technologies (CUDA, Vulkan, SYCL).</div></li><li><div>
Conduct performance analysis and benchmarking to identify bottlenecks and propose solutions for improving latency and throughput.</div></li><li><div>
Contribute to the design and evolution of core project components, such as the GGUF file format and the GGML tensor library.</div></li><li><div>
Collaborate with the open-source community by reviewing pull requests, participating in technical discussions on GitHub, and providing guidance on best practices.</div></li></ul><div><br>
</div><div>What you will bring</div><ul><li><div>
Extensive experience in writing high performance modern C++ code.</div></li><li><div>
Strong experience with hardware acceleration libraries and backends: CUDA, Metal, Vulkan, or SYCL.</div></li><li><div>
Strong fundamentals in machine learning and deep learning, with a deep understanding of transformer architectures and LLM inference.</div></li><li><div>
Experience with performance profiling, benchmarking, and optimization techniques.</div></li><li><div>
Proficient in Python.</div></li><li><div>
Prior experience contributing to a major open-source project.</div></li></ul><div></div><div>
#AI-HIRING</div><div>
#LI-MD2</div><div></div>
The salary range for this position is $189,600.00 - $351,050.00. Actual offer will be based on your qualifications.<div></div><div>
Pay Transparency</div><div>
Red Hat determines compensation based on several factors including but not limited to job location, experience, applicable skills and training, external market value, and internal pay equity. Annual salary is one component of Red Hat&rsquo;s compensation package. This position may also be eligible for bonus, commission, and/or equity. For positions with Remote-US locations, the actual salary range for the position may differ based on location but will be commensurate with job duties and relevant work experience.</div><div></div><div>
About Red Hat</div><div><div>
Red Hat</div> is the world&rsquo;s leading provider of enterprise<div> open source</div> software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.</div><div></div><div>
Benefits<br>
<ul><li>Comprehensive medical, dental, and vision coverage</li><li>Flexible Spending Account - healthcare and dependent care</li><li>Health Savings Account - high deductible medical plan</li><li>Retirement 401(k) with employer match</li><li>Paid time off and holidays</li><li>Paid parental leave plans for all new parents</li><li>Leave benefits including disability, paid family medical leave, and paid military leave</li><li>Additional benefits including employee stock purchase plan, family planning reimbursement, tuition reimbursement, transportation expense account, employee assistance program, and more!</li></ul></div><div></div><div>
Note: These benefits are only applicable to full time, permanent associates at Red Hat located in the United States.</div><div></div><div>
Inclusion at Red Hat<br>
Red Hat&rsquo;s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.</div><div></div><div>
Equal Opportunity Policy (EEO)<br>
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.</div><div><br>
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.</div><div></div><div>
Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email <div>application-assistance@redhat.com</div>. General inquiries, such as those regarding the status of a job application, will not receive a reply.</div></div>

Principal/Senior Principal Machine Learning Engineer, llama.cpp

oura

<div><p>Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.</p><p>
Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work &mdash; both in and out of the office.</p><p>
Our engineering organization consists of many talented Android and iOS app developers distributed across the EU and US. All app developers collaborate closely on each platform, regardless of location or specific feature squad. For day-to-day feature work, our engineers are organized into smaller cross-functional feature squads or teams. Our squads have a great deal of autonomy and are responsible for the development and architecture of their features. Squads take full ownership of their code and handle everything from concepting, design and implementation to release, maintenance and bug fixes.</p><p>
We are looking for Senior iOS Engineers (minimum 5 years of experience) to join one of our app development teams. There are several roles available covering different feature areas, such as activity and movement, women&rsquo;s health, or new member onboarding. This is a remote US position with a preference for candidates based in the US-Pacific timezone. We have offices in San Francisco and San Diego for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations.</p><p></p><p>
What you will do:</p><ul><li>
Design, build, and maintain high quality code for projects on the team&rsquo;s roadmap</li></ul><ul>
<li>Push projects forward by closely aligning with PMs and Designers</li>
<li>Collaborate with other teams such as backend, firmware, data science, research, science, or QA to deliver complex mobile app features</li>
</ul><ul><li>Work with iOS colleagues across the US and EU, to improve the health of the iOS codebase</li>
<li>Contribute to technical discussions, code reviews, and platform level improvements</li>
</ul><p><b>Requirements</b></p><p>
We would love to have you on our team if you have:</p><ul><li>
Minimum 5+ years of professional development experience shipping iOS apps</li><li>
Proficiency in Swift programming, UIKit, modern iOS app architectures (MVVM, MVC, TCA, VIPER, etc.) and common third-party libraries and frameworks</li><li>
Experience with collaborative development on complex shared codebases with proficiency in git, branching, and standard code review workflows</li></ul><ul>
<li>Focus on quality through unit tests and manual testing</li>
<li>Strong computer science fundamentals and design patterns</li>
<li>Ability to take ownership of projects, design technical solutions, drive implementation, and deliver results with limited guidance</li>
</ul><ul><li>Ability to mentor other engineers and increase developer productivity across teams</li>
<li>Experience with Agile or Scrum processes</li>
</ul><p></p><p>We also appreciate if you have:</p><ul><li>
7+ years of professional development experience shipping consumer iOS apps or enterprise apps and SDKs</li></ul><ul>
<li>Previous experience in tech lead or team lead roles</li>
<li>Experience with any of the following: Swift structured concurrency, Combine, SQLite/GRDB, SwiftUI, CoreAnimation, CoreGraphics, PyTorch, TypeScript, Kotlin Multiplatform, BLE, SDK development</li>
</ul><ul><li>Experience with functional programming</li>
<li>Experience with systems architecture and performance optimization</li>
<li>Experience working asynchronously across countries and time zones</li>
<li>Experience working with firmware teams on projects involving hardware</li>
<li>Experience with app release management and CI/CD</li></ul><ul>
<li>Experience developing software related to health, wellness, fitness, women&rsquo;s health, or wearable products</li>
<li>Special bonus points if you have experience with ML algorithms, encryption, data privacy or familiarity with C++</li>
</ul><p><b>Benefits</b></p><p>
At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits!</p><p>
What we offer:</p><ul>
<li>Competitive salary and equity packages</li>
<li>Health, dental, vision insurance, and mental health resources</li>
<li>An Oura Ring of your own plus employee discounts for friends &amp; family</li>
<li>20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off</li>
<li>Paid sick leave and parental leave</li>
<li>Amazing culture of collaborative and passionate coworkers</li>
</ul><p>Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.</p><ul><li><ul>
<li>Region 1 $162,000- $200,000</li>
<li>Region 2 $150,000- $185,000</li>
<li>Region 3 $139,000- $170,000</li>
</ul></li></ul><p>A recruiter can determine your zones/tiers based on your US location.</p><p>
Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.</p><p></p><p>
We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.</p><p>
Disclaimer: Beware of Fake Job Offers!<br>
We&rsquo;ve been alerted to scammers posing as &#332;URA recruiters, especially for remote roles. Please note:</p><ul>
<li>Our jobs are listed only on the &#332;URA Careers page and trusted job boards.</li>
<li>We will never ask for personal information like ID or payment for equipment upfront.</li>
<li>Official offers are sent through Docusign after a verbal offer, not via text or email.</li>
</ul><p>Stay cautious and protect your personal details.</p><p>
To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.</p></div><p></p>

Senior iOS Engineer

<div><p>Our mission at Oura is to empower every person to own their inner potential. Our award-winning products help our global community gain a deeper knowledge of their readiness, activity, and sleep quality by using their Oura Ring and its connected app. We've helped 2.5 million people understand and improve their health by providing daily insights and practical steps to inspire healthy lifestyles.</p><p>
Empowering the world starts with living our values and empowering our team. As a quickly growing company focused on helping people live healthier and happier lives, we ensure that our team members have what they need to do their best work &mdash; both in and out of the office.</p><p>
Our engineering organization consists of many talented Android and iOS app developers distributed across the EU and US. All app developers collaborate closely on each platform, regardless of location or specific feature squad. For day-to-day feature work, our engineers are organized into smaller cross-functional feature squads or teams. Our squads have a great deal of autonomy and are responsible for the development and architecture of their features. Squads take full ownership of their code and handle everything from concepting, design and implementation to release, maintenance and bug fixes.</p><p>
We are looking for Senior Android Engineers (minimum 5 years of experience) to join one of our app development teams. There are several roles available covering different feature areas, such as activity and movement, women&rsquo;s health, or new member onboarding. This is a remote US position with a preference for candidates based in the US-Pacific timezone. We have offices in San Francisco and San Diego for those who prefer hybrid or office settings. Oura employees in other major cities (like Boston and New York) occasionally gather informally at local co-working locations.</p><p></p><p>
What you will do:</p><ul><li>
Design, build, and maintain high quality code for projects on the team&rsquo;s roadmap</li></ul><ul>
<li>Push projects forward by closely aligning with PMs and Designers</li>
<li>Collaborate with other teams such as backend, firmware, data science, research, science, or QA to deliver complex mobile app features</li>
</ul><ul><li>Work with Android colleagues across the US and EU, to improve the health of the Android codebase</li>
<li>Contribute to technical discussions, code reviews, and platform level improvements</li>
</ul><p><b>Requirements</b></p><p>
We would love to have you on our team if you have:</p><ul><li>
Minimum 5+ years of professional development experience shipping Android apps</li><li>
Proficiency in Kotlin programming and modern Android app architectures (MVVM, MVI, etc.), RxJava and/or Coroutines/Flow, Jetpack Compose, and common third-party libraries</li></ul><ul>
<li>Experience with collaborative development on complex shared codebases with proficiency in git, branching, and standard code review workflows</li>
<li>Focus on quality through unit tests and manual testing</li>
<li>Strong computer science fundamentals and design patterns</li>
<li>Ability to take ownership of projects, design technical solutions, drive implementation, and deliver results with limited guidance</li>
</ul><ul><li>Ability to mentor other engineers and increase developer productivity across teams</li>
<li>Experience with Agile or Scrum processes</li>
</ul><p></p><p>We also appreciate if you have:</p><ul><li>
7+ years of professional development experience shipping consumer Android apps or enterprise apps and SDKs</li><li>
Previous experience in tech lead or team lead roles</li><li>
Experience with any of the following: Dagger, Realm, Sqlite, JNI, PyTorch, TypeScript, Kotlin Multiplatform, BLE, SDK development</li></ul><ul>
<li>Experience with functional programming</li>
<li>Experience with systems architecture and performance optimization</li>
<li>Experience working asynchronously across countries and time zones</li>
<li>Experience working with firmware teams on projects involving hardware</li>
<li>Experience with app release management and CI/CD</li>
<li>Experience developing software related to health, wellness, fitness, women&rsquo;s health, or wearable products</li>
<li>Special bonus points if you have experience with ML algorithms, encryption, data privacy or familiarity with C++</li>
</ul><p><b>Benefits</b></p><p>
At Oura, we care about you and your well-being. Everyone here at Oura has a ring of their own and we are continually looking to improve employee health and add to our benefits!</p><p>
What we offer:</p><ul>
<li>Competitive salary and equity packages</li>
<li>Health, dental, vision insurance, and mental health resources</li>
<li>An Oura Ring of your own plus employee discounts for friends &amp; family</li>
<li>20 days of paid time off plus 13 paid holidays plus 8 days of flexible wellness time off</li>
<li>Paid sick leave and parental leave</li>
<li>Amazing culture of collaborative and passionate coworkers</li>
</ul><p>Oura takes a market-based approach to pay, which may vary depending on your location. US locations are categorized into tiers based on a cost of labor index for that geographic area. While most offers will be closer to the starting range, successful candidates' pay will be determined based on job-related skills, experience, qualifications, work location, internal peer equity, and market conditions. These ranges may be modified in the future.</p><ul><li><ul>
<li>Region 1 $162,000- $203,000</li>
<li>Region 2 $150,000- $187,000</li>
<li>Region 3 $139,000- $174,000</li>
</ul></li></ul><p>A recruiter can determine your zones/tiers based on your US location.</p><p>
Oura is proud to be an equal opportunity workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals seeking employment at Oura are considered without regard to age, ancestry, color, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, genetic information, marital status, medical condition, mental or physical disability, national origin, protected family care or medical leave status, race, religion (including beliefs and practices or the absence thereof), sexual orientation, military or veteran status, or any other characteristic protected by federal, state, or local laws. We will not tolerate discrimination or harassment based on any of these characteristics.</p><p></p><p>
We will work to ensure individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions, and to receive other benefits and privileges of employment.</p><p>
Disclaimer: Beware of Fake Job Offers!<br>
We&rsquo;ve been alerted to scammers posing as &#332;URA recruiters, especially for remote roles. Please note:</p><ul>
<li>Our jobs are listed only on the &#332;URA Careers page and trusted job boards.</li>
<li>We will never ask for personal information like ID or payment for equipment upfront.</li>
<li>Official offers are sent through Docusign after a verbal offer, not via text or email.</li>
</ul><p>Stay cautious and protect your personal details.</p><p>
To all recruitment agencies: Oura does not accept agency resumes. Please do not forward resumes to our jobs alias, Oura employees, or any other organization's location. Oura is not responsible for any fees related to unsolicited resumes.</p></div><p></p>

Senior Android Engineer

Performance & Capacity Engineer - Planning Optimization

WilmerHale

<div><div><div><div><div><div>WilmerHale is a leading, full-service international law firm with 1,000 lawyers located throughout 12 offices in the United States and Europe. Our lawyers work at the intersection of government, technology and business, and we remain committed to our guiding principles of providing quality, excellent legal and client services; developing diversity among our lawyers and staff and cultivating an environment that promotes an ambitious spirit, collaboration and collegiality by drawing on the extraordinary talents and dynamic experience of our lawyers. Our goal is to reflect the diversity of our clients and the communities in which we practice.</div><br>
<div></div>
</div>
</div></div><div><p><b>What you will be doing</b></p>
<p>
The Platform &amp; Automation Senior Engineer is responsible for managing and maintaining enterprise automation platforms, including but not limited to ServiceNow, to ensure efficient and effective operations. This role involves accountability in configuring platforms, implementing new functionalities, maintaining system stability, and ensuring data integrity. The engineer collaborates with various stakeholders to understand their requirements, suggest, define, and create technical solutions, and support ongoing projects and operations.</p>
<p><b>
About this role:</b></p>
<ul>
<li>Engages with stakeholders to gather requirements, design and deliver solutions that align with customer needs.</li>
<li>Responsible for system performance and for ensuring high availability, reliability, and optimal performance of automation platforms, including ServiceNow.</li>
<li>Responsible for configuring and customizing platform modules, such as Incident, Problem, Change, Asset, and Configuration Management.</li>
<li>Creates and configures notifications, define and implement workflows, business rules, UI actions, and automation to improve efficiency.</li>
<li>Proposes, designs and implements enhancements to automation platforms to optimize functionality and improve the user experience.</li>
<li>Leverages the AI component of Service now to gain business efficiencies.</li>
<li>Develops software solutions using JavaScript, Web Services, HTML, and CSS within automation environments.</li>
<li>Manages the health of CMDB and other data repositories in collaboration with the Infrastructure team to support assets and configuration.</li>
<li>Responsible for application support activities, including code migrations, replications, patching, and platform upgrades.</li>
<li>Utilizes data import templates for data loading and extraction to support reporting and analytics needs.</li>
<li>Responsible comprehensive process and knowledge documentation for ITIL and end user.</li>
<li>Coaches and mentors junior developers
</li><li>Assists with data entry and validation from source documents into the automation platform database.</li>
<li>Extracts and transform data into formats suitable for reporting or further analysis.</li>
<li>Supports the development and configuration of custom applications within the ServiceNow and other automation platforms.</li>
<li>Troubleshoots and resolves technical issues in collaboration with other team members.</li>
<li>Ensures platform stability by adhering to best practices, standards, and governance policies.</li>
<li>Participates in training opportunities and self-learning to deepen knowledge of automation platforms, including ServiceNow.</li>
<li>Collaborates on team projects, contributing ideas to improve workflows and processes across the platform.</li>
<li>Displays professionalism, quality service and a positive &ldquo;can do&rdquo; attitude to internal members/departments of the Firm.</li>
<li>Assumes additional responsibilities as assigned.</li></ul></div><div><br>
</div></div><br>
<br>
<p></p>Required Skills<br>
<ul><li>ServiceNow Administrator (CSA) is desirable.</li>
<li>Additional certifications in ServiceNow modules (ITSM, CSM, ITOM, etc.) are preferred but training is available.</li>
<li>Strong understanding of ITIL/ITSM principles.</li>
<li>Proficient in JavaScript, HTML, CSS, and other relevant scripting languages.</li>
<li>Strong experience with REST/SOAP APIs and integration tools.</li>
<li>Excellent problem-solving and analytical skills.</li>
<li>Strong communication and interpersonal skills including ability to communicate to all levels of end users, IS and Management staff.</li>
<li>Ability to work independently and as part of a team.</li>
</ul>
<p><b>Education:</b></p>
<ul>
<li><div> <ul><li>Bachelor&rsquo;s degree</li>
<li> Advanced Scripting/ Reporting and other classes area highly recommended</li></ul><br>
</div></li>
</ul><br>
<br>
Required Experience<br>
<ul><li>5+ years&rsquo; application design, development, and support experience in a large scale, complex environment
</li><li>At least 3 years of experience with the ServiceNow tool, or a similar automation tool, strongly preferred.</li>
<li>Workflow and process improvement methodology and technology solution experience strongly preferred.</li>
<li>Law firm experience is preferred.</li>
</ul><div>This job description is intended to describe the general nature and level of the work being performed by employees in the position. It is not intended to be a complete list of all responsibilities, duties, and skills for positions. The firm reserves the right at all times, in its sole discretion, to add or subtract duties and responsibilities, as it deems necessary.</div>
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<div>Wilmer Cutler Pickering Hale and Dorr LLP (WilmerHale) is an equal opportunity employer and is committed to compliance with all applicable laws prohibiting employment discrimination. It is our policy to take all employment actions and make all employment decisions without regard to race, color, religion, creed, gender, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, ancestry, age, marital status, citizenship status, genetic predisposition or carrier status, disability, military status, status as a disabled or other protected veteran, or any other protected status under applicable law. WilmerHale will make reasonable accommodations for qualified individuals with disabilities and otherwise as required by applicable law.</div>
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<div>For more information about Equal Employment Opportunity, please click here.</div>
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<div>For additional information about our benefits, please click here.</div><br>
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#LI-AF1</p>
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Platform & Automation Senior Engineer

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