technical support engineer

contracts team leader

application engineer

assistant it manager

associate project manager

senior technical manager

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 
 What You&rsquo;ll Do
 
 
 
 SAP Enterprise Cloud Services (
 
 ECS
 
 ) organization is responsible for providing cloud hosted infrastructure, technical &amp; application managed services to our SAP private cloud customers. The Technical Service Manager (TSM) plays a critical part in helping our customers accelerate their cloud transformation journey and enable them to achieve the business values and outcomes they want from their SAP landscape. This includes analyzing customer&rsquo;s business requirements and problems and working across the SAP Enterprise Cloud Services and other SAP departments to provide quality services to our customers, resolve technical complexities and accompany them throughout their entire cloud transformation journey.
 
 
 
 As Technical Service Manager you will be responsible for the following tasks:
 
 
 
 <ul>
 <li>
 Primary contact for customers for discussions about SAP technology and innovations and serve as an escalation point person for technical issues, service requests and incidents
 </li>
 <li>
 Understand the customer business, goals, and challenges to suggest technical solutions &amp; services
 </li>
 <li>
 Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools
 </li>
 <li>
 Understand the SAP high availability or disaster recovery architecture, network and virtual technologies (load-balancer, virtual machine)
 </li>
 <li>
 Identify top issues, define &amp; execute service plan activities and orchestrate implementation of technical action items across customer landscapes
 </li>
 <li>
 Design optimal SAP configuration to maximize system performance and availability.
 </li>
 <li>
 Identify and position offerings by SAP that deliver value to the customer.
 
 
 </li>
 </ul>
 
 What Do You Need To Bring
 
 
 
 <ul>
 <li>
 Fluency in English AND Arabic is mandatory. Any other language is an advantage
 </li>
 <li>
 Minimum 10 years of SAP Technical administration and operations of SAP Solutions (preferably in the domain of SAP Basis)
 </li>
 <li>
 Minimum 8 years of experience in a customer-facing role
 </li>
 <li>
 Hands on experience and working knowledge of Unix/Linux flavors, SAP HANA and Sybase data bases
 </li>
 <li>
 Experience in de-escalating critical situations.Solid know-how on SAP Technologies and Products (SAP certification highly beneficial)
 </li>
 <li>
 Hyperscalers certification (AWS, Azure, GCP) is a plus
 </li>
 <li>
 Strong customer orientation with a focus on relationship-, expectation- and de-escalation managemen
 
 
 </li>
 </ul>
 
 Meet your team
 
 
 
 ECS organization is a global organization and the regional TSM team is located across South of Europe, Middle East and Africa. We are highly diverse and positive spirited team. Next to our obsession for customer satisfaction, we value internal knowledge sharing &amp; collaboration as well as make ECS organization a little better every day. We ask for your application to be submitted in English language only.
 
 
 
 #SAPECSCareer
 
 
 
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 438650 | Work Area: Information Technology | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:
 
 
</div>

Senior Technical Service Manager

SYSTICS

<div>
 
 
 Job Summary
 
 
 
 
 The Technical Operations Manager is responsible for leading the daily operations, maintenance, and support of the customer's IT infrastructure and technology services. The role ensures high service availability, operational excellence, compliance with Service Level Agreements (SLAs), and effective coordination between internal technical teams, vendors, and customers. The Technical Operations Manager drives continuous service improvement while ensuring the reliability, security, and performance of enterprise IT infrastructure.
 
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage daily operations and maintenance activities.
 
 </li>
 <li>
 Lead and coordinate the technical support team.
 
 </li>
 <li>
 Ensure compliance with agreed SLAs and operational procedures.
 
 </li>
 <li>
 Monitor service performance and resource utilization.
 
 </li>
 <li>
 Coordinate planned maintenance and emergency activities.
 
 </li>
 <li>
 Act as the primary operational contact for the customer.
 
 </li>
 <li>
 Review incidents and ensure timely resolution.
 
 </li>
 <li>
 Prepare operational reports and service review presentations.
 
 </li>
 <li>
 Identify opportunities for service improvement.
 
 </li>
 <li>
 Ensure compliance with company policies and security procedures.
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 Bachelor's degree in Computer Engineering, Computer Science, Information Technology, or a related field.
 
 </li>
 <li>
 Minimum 10 years of experience in IT infrastructure operations.
 
 </li>
 <li>
 Minimum 5 years in a supervisory or management role.
 
 </li>
 <li>
 Good knowledge of enterprise networking, servers, data centers, cybersecurity, and IT service management.
 
 </li>
 <li>
 Strong leadership, communication, and problem-solving skills.
 
 </li>
 <li>
 Good command of written and spoken English.
 
 </li>
 </ul>
 
 
 Preferred Certifications
 
 
 
 <ul>
 <li>
 ITIL Foundation
 
 </li>
 <li>
 PMP or PRINCE2
 
 </li>
 <li>
 CCNP Enterprise (preferred)
 
 
 
 
 </li>
 </ul>
</div>

Technical Operations Manager

Accenture

<div>
 
 Accenture Technology:
 
 
 
 Through unmatched industry experience, leading technologies from our ecosystem partners and startups, and the largest delivery network in the world, we provide a powerful range of capabilities that can be tailored to our client&rsquo;s most complex business needs. With over 100 innovation hubs deployed around the world, we help clients continuously innovate at speed and at scale so they can outpace their peers. You will bring innovation, intelligence, and industry experience together with the newest technologies to help clients innovate at scale and transform their businesses. Visit us atwww.accenture.com.
 
 
 
 General Qualifications:
 
 
 
 Our SAP Technical Manager (CPI) are responsible for configuring and supporting packaged or SaaS applications to adapt features, manage releases, and ensure system stability. This high-performing team operates as subject matter experts, collaborating across multiple teams and contributing to key decisions. Their expertise in SAP Cloud Platform Integration (CPI) and SAP CPI for Data Services is essential for delivering innovative solutions and ensuring seamless application integration.
 
 
 
 Responsibilities:
 
 
 
 
 <li>
 Configure and support packaged or SaaS applications to adapt features, manage releases, and ensure system stability.
 
 </li>
 <li>
 Utilize standard tools, APIs, and low-code platforms to align solutions with business requirements while maintaining compatibility and performance.
 
 </li>
 <li>
 Develop innovative solutions that enhance application performance and user experience.
 
 </li>
 <li>
 Conduct regular system assessments to identify areas for improvement and implement necessary changes.
 
 </li>
 <li>
 Collaborate with cross-functional teams to ensure seamless integration of applications.
 
 </li>
 <li>
 Provide training and support to team members and stakeholders on application functionalities.
 
 </li>
 <li>
 Stay updated with industry trends and best practices to continuously improve application management.
 
 </li>
 <li>
 Lead and manage team decisions, engage with multiple teams, and contribute to key organizational decisions.
 
 </li>
 <li>
 Provide solutions to problems that apply across multiple teams.
 
 
 
 </li>
 
 Basic Qualifications:
 
 
 
 
 <li>
 Advanced proficiency in SAP Cloud Platform Integration (CPI).
 
 </li>
 <li>
 Advanced proficiency in SAP CPI for Data Services.
 
 </li>
 <li>
 Advanced proficiency in Software Platforms.
 
 </li>
 <li>
 9-11 years of experience in relevant related skills.
 
 </li>
 <li>
 Bachelor&rsquo;s Degree in a relevant field of study.
 
 
 
 </li>
 
 Preferred Skills:
 
 
 
 
 <li>
 Advanced proficiency in application configuration and system stability management.
 
 </li>
 <li>
 Expert proficiency in developing innovative solutions and enhancing user experience.
 
 </li>
 <li>
 Advanced proficiency in cross-functional collaboration and team management.
 
 </li>
 <li>
 Expert proficiency in technical documentation and knowledge sharing.
 
 </li>
 <li>
 Intermediate proficiency in project management methodologies.
 
 
 
 </li>
</div>

SAP Technical Manager (CPI)

Procore Technologies

<div>
 
 Job Ad
 
 
 
 We&rsquo;re looking for a
 
 Senior Software Engineer - Agentic Foundation
 
 to join Procore&rsquo;s Product &amp; Technology team. In this role, you&rsquo;ll build and operate the tooling, frameworks, and services that make AI-native workflows the default across Procore's software development lifecycle. The primary goal of this role is to treat AI adoption as an internal product, empowering engineering teams to achieve high velocity without compromising on quality in this critical functional domain.
 
 
 As a Senior Software Engineer - Agentic Foundation, you&rsquo;ll partner with engineering, product, product design, data, security, and business systems teams to design, build, and evolve the core agentic tooling and frameworks that enable Procore engineers to leverage AI natively across the software development lifecycle. Use your backend systems depth, DevOps instincts, and hands-on AI workflow expertise to accelerate developer productivity and shape the agentic future of construction software. Shape the cutting-edge future of AI-driven developer platforms &mdash; join us today!
 
 
 This position reports into a Senior Manager, Software Engineering and will be based in our Cairo, Egypt office. We&rsquo;re looking for someone to join us immediately.
 
 
 
 What you&rsquo;ll do:
 
 
 
 <ul>
 <li>
 AI is central to how we work. You&rsquo;ll be expected to master generative tools and agentic workflows, moving beyond just using AI to actively building the agentic future of construction.
 </li>
 <li>
 Design, build, and evolve the core agentic tooling and frameworks that enable Procore engineers to leverage AI natively across the software development lifecycle &mdash; from code generation and review to test orchestration and deployment.
 </li>
 <li>
 Build the feedback loop between AI tool usage and engineering outcomes by instrumenting how agentic workflows impact cycle time, change failure rate, and developer throughput.
 </li>
 <li>
 Evaluate and integrate AI tools and frameworks into Procore's supported agentic tooling suite, making build-vs-buy decisions grounded in real usage and team feedback.
 </li>
 <li>
 Vet community-built skills and tools contributed by engineers across the organization, define evaluation criteria, and promote successful solutions into the officially supported tooling suite.
 </li>
 <li>
 Establish and champion engineering standards, best practices, and platform contracts that allow hundreds of development teams to ship safely at high velocity.
 </li>
 <li>
 Master generative tools and agentic workflows to actively build the automated future of construction software.
 
 
 </li>
 </ul>
 
 What we&rsquo;re looking for:
 
 
 
 <ul>
 <li>
 5+ years of professional software engineering experience, with demonstrated depth in full-stack development and backend systems.
 </li>
 <li>
 Bachelor&rsquo;s degree in Computer Science, a related technical field, or equivalent practical experience.
 </li>
 <li>
 Strong technical fundamentals in at least one of the following: Ruby on Rails, Python, or TypeScript, alongside comfort reading and contributing across multiple languages.
 </li>
 <li>
 Hands-on experience with AI coding tools (e.g., Claude, Cursor, Copilot) and building or customizing AI-assisted workflows (e.g., prompt engineering, MCP integrations, evals, or agentic pipelines).
 </li>
 <li>
 Solid DevOps instincts regarding deployment strategies, rollback mechanisms, feature flags, Kubernetes service operation, and CI/CD pipeline management.
 </li>
 <li>
 Adaptable and experimental characteristic mindset with the ability to explore uncharted territory, evaluate fast-moving AI technologies critically, and distinguish proven solutions from trends.
 </li>
 <li>
 Experience building or integrating AI-native developer tooling, LLM evaluation frameworks, or AI/LLM Gateways (such as MCPs or MCP Gateways) is highly preferred.
 </li>
 <li>
 Familiarity with how AI Agents and LLMs work under the hood, or previous experience working within Developer Platform, DevOps, or Developer Experience teams is a plus.
 </li>
 </ul>
</div>

Senior Software Engineer, Agentic Foundation

Arrow Electronics

<div>
 
 Position
 
 
 
 Technical Support Manager- VMware by Broadcom
 
 
 
 Job Description
 
 
 
 We are an American Fortune 500 company headquartered in Centennial, Colorado. The company specializes in distribution and value-added services relating to electronic components and computer products.
 
 
 At
 
 Arrow ECS
 
 we are at the forefront of new internet security technology, providing businesses with technical expertise. As a company we sell, install, and maintain customer's software and hardware solutions such as firewalls, antivirus, web filtering, virtual infrastructures, and network traffic load balancers. Our customers can range from small businesses to some of the biggest companies in the world. We work with these customers to ensure that their IT infrastructure is fast, reliable, secure, and most importantly works well for their needs.
 
 
 Our team has created a unique business environment - one of energy, Innovation, passion, creativity, and collaboration.
 
 
 
 What You Will Be Doing at Arrow?
 
 
 
 The Technical Support Manager will lead and manage a team of VMware by Broadcom technical support professionals, ensuring the team provides timely, best-in-class technical assistance to customers. This role involves overseeing day-to-day operations, ensuring service-level agreements (SLAs) are met, and providing coaching and guidance to team members. You have a true passion for teamwork, possess superb communication &amp; organizational skills, and are comfortable with speaking to customers daily. Technical Support Managers lead and/or participate in several ongoing programs, projects &amp; initiatives.
 
 
 The ideal candidate has strong technical knowledge, excellent leadership skills, and a passion for solving customer problems.
 
 
 
 Team Management &amp; Leadership
 
 
 
 <ul>
 <li>
 Lead a team of skilled Technical Support Engineers, including interviewing &amp; hiring, coordinating skills development &amp; training, and optimizing individual &amp; team performance.
 </li>
 <li>
 Supervise, mentor, and coach the technical support team to improve performance and maintain a high level of customer service.
 </li>
 <li>
 Conduct regular performance evaluations, and one-on-one meetings, and provide constructive feedback.
 </li>
 <li>
 Manage team schedules, including shifts and coverage for peak times and holidays.
 </li>
 <li>
 Monitor and manage day-to-day support operations to ensure customer issues are resolved in a timely and efficient manner.
 </li>
 <li>
 Ensure the team meets or exceeds key performance indicators (KPIs) such as response times, resolution times, and customer satisfaction scores.
 </li>
 <li>
 Handle escalated customer issues that require managerial attention.
 </li>
 <li>
 Identify training needs and arrange appropriate training and development programs for team members.
 </li>
 <li>
 Keep the team updated with the latest technology, tools, and processes to enhance support quality.
 </li>
 <li>
 Prepare regular reports on team performance, customer feedback, and key operational metrics.
 </li>
 <li>
 Ensure customer issues are resolved with empathy and professionalism.
 </li>
 <li>
 Regularly review customer feedback to identify areas for service improvement.
 </li>
 <li>
 Help the team to resolve escalated support incidents from our customers and partners. A percentage of calls will be of a complex technical nature.
 
 
 </li>
 </ul>
 
 Who Are We Looking For?
 
 
 
 In this role, you will have the opportunity to acquire lots of new skills, so you must be
 
 keen to learn and embrace new technologies
 
 and commit to rapid skills development.
 
 
 
 Therefore, What Is Essential For Us
 
 
 
 <ul>
 <li>
 Excellent English language skills both written and verbal.
 </li>
 <li>
 Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience).
 </li>
 <li>
 5+ years of experience in technical support, with at least 2-3 years in as senior support engineer or team leader role.
 </li>
 <li>
 Proven ability to manage, mentor, and motivate a team, with excellent decision-making and problem-solving abilities.
 </li>
 <li>
 Ability to build a culture of collaboration, accountability, and continuous learning.
 </li>
 <li>
 Ability to drive team engagement and foster a positive work environment.
 </li>
 <li>
 Excellent verbal and written communication skills, with the ability to explain complex technical issues to both technical and non-technical audiences.
 </li>
 <li>
 Emotional intelligence &amp; conflict resolution skills to manage escalations professionally with customer-first mindset.
 </li>
 <li>
 Experience in identifying and implementing process optimizations to enhance support efficiency.
 </li>
 <li>
 Experience with virtualization, networking, and troubleshooting.
 </li>
 <li>
 The ability to acquire skills and develop quickly is essential.
 </li>
 <li>
 Willingness to work outside of normal business hours.
 </li>
 <li>
 Previous experience in fast-paced technical support departments.
 </li>
 <li>
 Foreign language skills (German, French, or Spanish) would be a plus but not essential.
 
 
 </li>
 </ul>
 
 Location:
 
 
 
 EG-New Cairo, Egypt (Uvenues)
 
 
 
 Time Type
 
 
 
 Full time
 
 
 
 Job Category
 
 
 
 Engineering and Technology
</div>

Technical Support Manager- VMware by Broadcom

sonnen Egypt

<div>
 
 Standort
 
 
 
 Cairo, EG
 
 
 
 Stellen-ID
 
 : 4758
 
 
 Join the energy revolution with #teamsonnen!
 
 
 At sonnen, we&rsquo;re driven by a clear goal: creating a future powered by clean, affordable energy for everyone. That&rsquo;s why we make our customers independent &ndash; not only from fossil fuels, but also from rising electricity costs.
 
 
 The key to this independence is our intelligent, all-in-one energy system. It combines solar panels, battery storage, energy tariffs, and wallboxes &ndash; all developed and manufactured in Germany.
 
 
 As the first and only provider in Germany, we also connect thousands of home batteries into one shared network: the sonnenVPP, our industry-leading virtual power plant.
 
 
 In short: every day, we&rsquo;re working to shape the energy future. And we&rsquo;d be thrilled to have you join us!
 
 
 We are seeking a Data Engineer (m/f/d) to join our team and play a pivotal role in enabling our Business Intelligence and Data Science teams. As a Data Engineer, you will be responsible for maintaining and enhancing our AWS-based analytics platform, provisioning data from various sources, and enabling the development and stable operation of analytical solutions. We&rsquo;re looking for someone who shares our values, who isn&rsquo;t afraid to challenge existing processes, and who would like to work on innovative solutions in a fast-moving environment. If this sounds like you, then don&rsquo;t hesitate to get in touch.
 
 
 
 What you will do to help drive the energy transition:
 
 
 
 <ul>
 <li>
 (Senior) Define and design the architecture of our analytics platform, ensuring scalability, performance, and reliability.
 </li>
 <li>
 You design and build scalable data pipelines, ETL processes, and data lake and data warehousing solutions to support our analytics solutions.
 </li>
 <li>
 You develop and maintain data integration processes with a variety of structured and unstructured data sources.
 </li>
 <li>
 You implement, test, and maintain infrastructural components of sonnen&rsquo;s analytics platform and deploy and maintain data models.
 </li>
 <li>
 You implement data quality checks and monitoring mechanisms to ensure accuracy, completeness, and consistency of data.
 </li>
 <li>
 You define coding principles and support data scientists and analysts in implementing algorithms into operational solutions.
 </li>
 <li>
 Adhere to stringent quality assurance and documentation standards, utilizing version control and code repositories such as Gitlab.
 </li>
 <li>
 You stay up to date with emerging trends and technologies in data engineering and assess their potential applications to our business needs.
 </li>
 <li>
 (Senior) Share your knowledge by coaching/pair coding with more junior engineers.
 
 
 </li>
 </ul>
 
 What You Will Need On That Journey
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in computer science or a related technical field.
 </li>
 <li>
 +3 years of relevant employment experience in roles such as Data Scientist, Data Engineer, or Data Architect.
 </li>
 <li>
 +3 years of experience with ETL tools, Data Modeling, and Data Architecture.
 </li>
 <li>
 Experience with Big Data technologies such as Hadoop, Hive, and Spark.
 </li>
 <li>
 Ability to translate organizational goals into technical solutions.
 </li>
 <li>
 Experience with Infrastructure as Code (experience in Terraform and Ansible are a plus).
 </li>
 <li>
 Proficiency in Python, SQL, and NoSQL.
 </li>
 <li>
 Excellent communication and project management skills.
 
 
 </li>
 </ul>
 
 Stellensegment:
 
 Database, Project Manager, Data Warehouse, SQL, Quality Assurance, Technology
</div>

Data Engineer (m/f/d)

Living Stones Group

<div>
 
 
 Highlight:
 
 
 The Cloud and Network Engineer holds an essential role at Living Stones Group (LSG). This position supports new and existing clients who work in a variety of industries. LSG is a global company that supports clients with remote and on-prem solutions.
 
 
 
 
 
 
 
 Hours:
 
 
 This position is full-time 40-hours per week (Monday to Friday), hybrid (primarily remote with scheduled office work in Cairo as needed). Work hours are during the afternoon and evening. This position also covers a minimum of one Sunday shift per month to monitor the service desk and respond to client needs. Comp time is provided for Sunday shifts.
 
 
 
 
 
 
 
 
 Main Responsibilities for this Position:
 
 
 
 <ul>
 <li>
 Administer and optimize Microsoft 365 and Azure environments, including user identity management (Entra ID), Exchange Online, and SharePoint/Teams permissions.
 </li>
 <li>
 Develop and install network infrastructure, configurations, and equipment such as routers and switches.
 </li>
 <li>
 Implement data security systems including MS365 Security &amp; Compliance, firewalls, and cloud-based backup solutions.
 </li>
 <li>
 Perform routine network and cloud tenant monitoring, maintenance, and troubleshooting.
 </li>
 <li>
 Provide remote or on-site technical support, ensuring all solutions are documented within LSG&rsquo;s service desk system.
 </li>
 <li>
 Research and keep up to date with the latest security standards, systems, and authentication protocols and apply standards and procedures to complete tasks.
 </li>
 <li>
 Collaborate with team members across departments to ensure task activities are complete, and design, implement, test, and document systems and processes for LSG and its clients.&nbsp;
 </li>
 <li>
 Provide technical support and project implementation through direct contact with LSG team members and clients located globally.&nbsp;
 </li>
 <li>
 Participate in mentorship and learning paths set by senior engineers while providing mentorship, knowledge sharing, and day-to-day IT support engineers to foster their technical growth.
 </li>
 <li>
 VoIP Support with knowledge of Polycom, Linphone, ATA, E-Fax and FreePBX server configuration.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications and Requirements:
 
 
 
 
 Language Skills
 
 <ul>
 <li>
 Fluent and competent on a professional level, both verbally and written, in English and Arabic.
 </li>
 </ul>
 
 
 
 
 Technical Skills
 
 <ul>
 <li>
 Proven experience in Microsoft 365 Administration (User management, security policies, and mail flow).
 </li>
 <li>
 Working knowledge of Azure Cloud services and hybrid identity environments.
 </li>
 <li>
 Experience with LAN, WAN, WLAN&lt; and VPN design and implementation.
 </li>
 <li>
 Proficiency in network security (Fortinet/FortiGate preferred) and M365 Defender/Endpoint Manager (Intune).
 </li>
 <li>
 Good problem-solving skills and attention to detail.
 </li>
 </ul>
 
 
 
 
 
 Education and Certifications
 
 
 
 
 Academic Degree in Computer Science, Engineering or relevant field
 
 
 
 
 
 
 Required Certifications:
 
 <ul>
 <li>
 Microsoft 365 Certified (e.g., Administrator Associate or Security Administrator)
 </li>
 <li>
 Fortinet NSE 4 or higher
 </li>
 </ul>
 
 Preferred Certifications:
 
 <ul>
 <li>
 CCNA
 </li>
 <li>
 Azure Administrator (AZ-104) or CISSP
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Problem-Solving Skills: Strong analytical skills to diagnose and resolve network issues efficiently.
 </li>
 <li>
 Communication Skills: Ability to communicate technical information clearly to non-technical stakeholders and collaborate effectively with team members.
 </li>
 </ul>
 
 
 
 
 Physical Ability
 
 <ul>
 <li>
 Physical ability to lift equipment and perform on-site tasks in LSG and client offices and worksites.
 </li>
 </ul>
 
 
 
 
 Please submit CV or submit questions to: people@livingstones.group
 
</div>

Cloud & Network Engineer

Explore 144+ Senior technical manager in Cairo this August. Find roles across top companies and apply now to boost your career.