cs & admin officer

customer service representative Jobs in Islamabad

customer service representative

accounts officer

admin officer

civil supervisor

service officer

Pentagon Food Group

<p><b>PFG Group &ndash; Vision Statement </b></p><p>To become the world&rsquo;s largest and most respected food Corporation &mdash; delivering high-quality, sustainable, and ethically managed food solutions to every plate, everywhere. Through full vertical integration and operational excellence, we will reinvent the way food is sourced, distributed, and experienced. We will lead the digital transformation of the global food supply chain empowered by innovation and guided by our core values of Responsibility, Excellence, Sustainability, Passion, Ethics, Commitment, and Teamwork (RESPECT). We will build a future where technology, transparency, and trust will define every bite. </p><p><b>PFG Group &ndash; Mission Statement </b></p><p>PFG Group delivers trusted, high-quality food solutions to the Fast Food, QSR, and wholesale sectors across Pakistan and the United Kingdom. Through operational excellence, ethical sourcing, and a commitment to innovation, we are laying the foundation for a fully integrated, technology-driven food supply chain &mdash; guided by our core values of RESPECT. </p><p><b>Job Summary:</b></p><p>As a Sales &amp; Customer Services Officer, you are the face of our business&mdash;your customer&rsquo;s first point of contact and their ongoing support throughout their journey with us. From personal storage to mailbox rentals, you&rsquo;ll help your customer find the right solution, ensure their experience is smooth, and maintain the operational excellence of our sites.</p><p>You&rsquo;ll be responsible for driving sales, managing customer relationships, and ensuring our sites are secure, clean, and welcoming. Every interaction you have reflects our culture built on the values of Responsibility, Excellence, Sustainability, Passion, Ethical Approach, Commitment, and Teamwork.</p><p><b>Key Responsibilities</b></p><ul><li>Sales &amp; Lead Management</li><li>Generate new leads through proactive outreach and marketing efforts.</li><li>Convert leads into loyal customers by understanding their needs and offering tailored solutions.</li><li>Close deals confidently and professionally, ensuring your customer feels valued and informed.</li></ul><p><b>Customer Onboarding &amp; Exit Management</b></p><ul><li>Welcome new customers with a seamless onboarding experience, guiding them through our services.</li><li>Manage customer exits with care, ensuring all processes are completed and feedback is collected to improve future experiences.</li></ul><p><b>Account Management &amp; Recoveries</b></p><ul><li>Maintain strong relationships with your customers, managing their accounts and resolving any issues.</li><li>Monitor overdue accounts and lead recovery efforts for bad debts with empathy and efficiency.</li><li>Customer Services &amp; Site Operations</li><li>Deliver exceptional customer service across all channels&mdash;phone, email, and in-person.</li><li>Conduct regular site audits to ensure safety, cleanliness, and operational standards are met.</li><li>Manage cleaning rotas and ensure timely opening and closing of sites.</li><li>Oversee site security to protect your customer&rsquo;s belongings and maintain trust.</li><li>Marketing &amp; Promotions</li><li>Support and execute marketing campaigns to attract new customers and retain existing ones.</li><li>Promote our full range of services including:</li><li>Personal Storage: Secure units for furniture, clothes, and household items.</li><li>Business Storage: Flexible solutions for stock, tools, and files.</li><li>Packing Materials: Boxes, bubble wrap, and kits to protect belongings.</li><li>Mailbox Rental: Secure mailboxes for individuals and businesses.</li></ul><p><b>Qualifications Required:</b></p><ul><li>Bachelor&rsquo;s degree in Sales &amp; Marketing, International Relations, Business Administration, Mass Communications &amp; Relevant.</li><li>1/2-year(s) sales experience in Food &amp; Beverage/FMCG industry/Telecom.</li><li>Experience in B2B &amp; B2C Tele Sales.</li></ul><p><b>Benefits:</b></p><p>&middot; Competitive salary and benefits package.</p><p>&middot; Opportunities for career growth and development.</p><p>&middot; A collaborative and dynamic work environment.</p><p><b>Office Timings:</b></p><p>01:00 pm to 10:00 pm (Sunday to Friday)</p><p>Job Type: Full-time</p><p>Work Location: In person</p><p>Job Type: Full-time</p><p>Pay: Rs55,000.00 - Rs60,000.00 per month</p><p>Work Location: In person</p>

Sales & Customer Services Officer

HRPSP - Your Strategic HR Partner

<p><b>General Administration &amp; Services Officer</b></p><p><b>Job Description</b></p><p>The General Administration &amp; Services Officer will support day-to-day administrative and operational activities of the project.</p><p><b>Key Responsibilities</b></p><ul><li>Manage office administration and logistics</li><li>Coordinate facilities and support services</li><li>Maintain records, files, and documentation</li><li>Support procurement and inventory management</li><li>Assist management with administrative tasks</li></ul><p><b>Education &amp; Experience</b></p><ul><li>Bachelor&rsquo;s degree</li><li>2&ndash;4 years relevant administrative experience</li></ul><p><b>Required Skills</b></p><ul><li>Strong organizational skills</li><li>Multitasking and coordination abilities</li><li>Proficiency in MS Office tools</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

General Administration & Services Officer

Walee Technologies

<p><b>Location: </b>Islamabad (On-site) I-9 Islamabad<br/><i>Hakeem Easy Finance is looking for a Jr. Recovery Officer to join our growing team in Islamabad. If you're passionate about helping customers, have strong communication skills, and are eager to grow in a fast-paced fintech environment, we want to hear from you!</i></p><p><b>Key Responsibilities:</b></p><p>1. Respond to customer inquiries via phone calls, resolving issues related to loan applications, disbursements, repayments, or account status.</p><p>2. Make outbound calls for follow-ups, repayment reminders, and customer feedback collection.</p><p>3. Guide users through the mobile application and educate them on how to use the platform effectively.</p><p>4. Provide accurate, valid, and complete information by using the right methods and tools.</p><p>5. Handle complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.</p><p>6. Maintain detailed records of customer interactions, transactions, comments, and complaints in the CRM system.</p><p>7. Escalate unresolved issues to the relevant departments (tech, recovery, finance) as per standard operating procedures.</p><p>8. Meet individual and team performance targets (KPIs) such as call quality, average handling time (AHT), and customer satisfaction scores.</p><p>9. Adhere to data protection and confidentiality guidelines when handling customer information.</p><p><b>Requirements:</b></p><ul><li>Fresh graduates or up to 1 year of experience in customer service or a call center environment.</li><li>Excellent written and verbal communication skills in English and/or Urdu.</li><li>Tech-savvy and comfortable using CRM tools and online platforms.</li><li>Ability to multitask and stay organized under pressure.</li><li>A positive attitude and eagerness to learn.</li></ul><p><b>Salary &amp; Benefits: </b>PKR 40,000/month ONLY</p><p>Job Type: Full-time (9AM to 6PM or 10AM to 7PM)</p><p>Work Location: In person</p><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 per month</p><p>Experience:</p><ul><li>Recovery/Call Center: 1 year (Preferred)</li></ul><p>Work Location: In person</p>

Collection Officer ( Junior Level )

World Food Programme

<div>
 <strong>
  DEADLINE FOR APPLICATIONS
  <br/>
  <br/>
 </strong>
 21 January 2026-23:59-GMT+05:00 Pakistan Standard Time (Karachi)
 <br/>
 <br/>
 <em>
  WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
  <br/>
  <br/>
 </em>
 <strong>
  ABOUT WFP
  <br/>
  <br/>
 </strong>
 The World Food Programme is the world&rsquo;s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
 <br/>
 <br/>
 At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
 <br/>
 <br/>
 To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.
 <br/>
 <br/>
 <strong>
  WHY JOIN WFP?
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   WFP is a 2020 Nobel Peace Prize Laureate.
  </li>
  <li>
   WFP offers a highly inclusive, diverse, and multicultural working environment.
  </li>
  <li>
   WFP invests in the personal &amp; professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
  </li>
  <li>
   A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
  </li>
  <li>
   We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About The Job
  <br/>
  <br/>
 </strong>
 <strong>
  Job Title: Programme Policy Officer (School Meals)
  <br/>
  <br/>
 </strong>
 <strong>
  Grade: NOA
  <br/>
  <br/>
 </strong>
 <strong>
  Type of contract: Fixed Term
  <br/>
  <br/>
 </strong>
 <strong>
  Duration: 12 Months (with possibility of extension)
  <br/>
  <br/>
 </strong>
 <strong>
  Duty Station: Islamabad, Pakistan
  <br/>
  <br/>
 </strong>
 <strong>
  Date of Publication: 7 January 2026
  <br/>
  <br/>
 </strong>
 <strong>
  Deadline for Application: 21 January 2026
  <br/>
  <br/>
 </strong>
 <strong>
  This Vacancy Announcement is for Pakistani Nationals Only.
  <br/>
  <br/>
 </strong>
 <strong>
  Note: This vacancy announcement will also be used to build a roster of prequalified applicants for future opportunities for the same job profile at the current or lower grade in Pakistan.
  <br/>
  <br/>
 </strong>
 <strong>
  TERMS &amp; CONDITIONS
  <br/>
  <br/>
 </strong>
 WFP offers a competitive benefits package including salary, pension, medical insurance, annual leave, parental leave, among other benefits.
 <br/>
 <br/>
 <strong>
  Important: All educational documents must be verified/attested by the Higher Education Commission (HEC). Appointment will be subject to submission of HEC-verified degrees.
  <br/>
  <br/>
 </strong>
 <strong>
  ORGANIZATIONAL CONTEXT:
  <br/>
  <br/>
 </strong>
 Out of the 71 million school aged children in Pakistan, 26 million are out of school. In response to this staggering number, and the associated widespread deficiencies in learning outcomes, the Government of Pakistan declared an education emergency in 2024, and a number of provincial governments, who hold the responsibility for school meals, are slowly beginning to launch school meals pilot projects. Sindh is one of these provinces. The World Food Programme (WFP) is launching a five-year school meals program to target 100,000 children from 614 government schools in the impoverished and peri-urban districts of Melir and Keamari in greater Karachi, starting in 2026. The programme will provide daily hot cooked meals while also providing complementary literacy and water, sanitation, and hygiene (WASH) interventions. Based on lessons learned from previous attempts at setting up school meal programs using the approach of cooking meals at schools, WFP will use the central kitchen modality where the meals are prepared in commercial kitchens and then lunchboxes are dispatched to schools on a daily basis. This method controls food safety and quality, ensures consistency.
 <br/>
 <br/>
 This project&rsquo;s objectives are twofold: at the school level, it focuses on improved enrollment and attendance, increased literacy, improved access to safe drinking water, safe sanitation and hygiene practices, and improved health and nutrition of primary school children. At the provincial government level, the project provides targeted capacity strengthening aimed at process and systems strengthening and ultimately, creating an adaptable and scalable school meals program which can be financed and managed by the Government of Sindh.
 <br/>
 <br/>
 <strong>
  JOB PURPOSE:
  <br/>
  <br/>
 </strong>
 The Programme Policy Officer will be based in WFP Country Office in Islamabad. This position is vital for ensuring the operational excellence of the McGovern-Dole School Meals programme with a focus on supporting provincial level operational planning, ensuring timely implementation and supporting monitoring and evaluation and reporting functions to WFP Headquarters and WFP Washington offices. The incumbent will be reporting to the Programme Policy Officer/Head of School Meals in the WFP Country Office with regular interactions with the Project Manager and the Programme Policy Officer (School Meals) in Karachi.
 <br/>
 <br/>
 <strong>
  KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority):
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Support the Project Manager and the Head of School Meals in CO towards the development of plans and processes around school meals, ensuring alignment with WFP and USDA programme policies and guidance.
  </li>
  <li>
   Provide project management support to the Head of School Meals for all school meals activities, ensuring alignment and complementarity of approaches and for reporting their results.
  </li>
  <li>
   Support the Karachi and Country Office M&amp;E teams to develop data gathering and monitoring systems for the school meals programme, ensuring that rigorous quality standards are maintained and there is harmonization across the different school meals programmes.
  </li>
  <li>
   Support the research and analysis of a range of policy and operational issues to inform the development of policies and governance documents to support the governments to manage their school meals programmes.
  </li>
  <li>
   Contribute to the preparation of accurate and timely reporting on programmes and activities that enable informed decision making and consistency of information presented to stakeholders such as the School Education and Literacy Department, the US Department of Agriculture (UDSA) and WFP global offices.
  </li>
  <li>
   Liaise with the WFP Country Office Supply Chain teams for call forward, commodity tracking, procurement requests, etc.
  </li>
  <li>
   Support the identification, development and management of potential partnerships at the CO level for school meals work.
  </li>
  <li>
   Support the capacity building of WFP staff, partners and provincial government to develop policies, guidelines and governance mechanisms to manage provincial school meals programmes.
  </li>
  <li>
   Any other task in line with the position level and expertise.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1 year of post-graduate professional or managerial experience working in a government ministry or department.
  </li>
  <li>
   Experience of preparing technical documents such as MoUs, SOPs and guidance materials.
  </li>
  <li>
   Previous experience of working for UN or other international agency in Pakistan is desirable.
  </li>
  <li>
   Excellent writing skills and ability to lead the preparation of documents and guidelines; be diplomatic, tactful and a skilled negotiator.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  STANDARD MINIMUM ACADEMIC QUALIFICATIONS:
  <br/>
  <br/>
 </strong>
 <strong>
  Education:
 </strong>
 Advanced University degree in Political Science, International Development, Development Economics, International Relations, Law, Marketing, Communications or other relevant field, or First University degree with additional 2 years of related work experience and/or trainings/courses.
 <br/>
 <br/>
 <strong>
  Language:
 </strong>
 Fluent in English and Urdu
 <br/>
 <br/>
 <strong>
  How To Apply
  <br/>
  <br/>
 </strong>
 To be considered, interested candidates are invited to apply via (https://www.wfp.org/careers/job-openings). Only short-listed candidates will be contacted.
 <br/>
 <br/>
 <strong>
  WFP LEADERSHIP FRAMEWORK
  <br/>
  <br/>
 </strong>
 WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.
 <br/>
 <br/>
 <strong>
  Click here to access WFP Leadership Framework
  <br/>
  <br/>
 </strong>
 <strong>
  REASONABLE ACCOMMODATION
  <br/>
  <br/>
 </strong>
 WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org
 <br/>
 <br/>
 <strong>
  NO FEE DISCLAIMER
  <br/>
  <br/>
 </strong>
 The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.
 <br/>
 <br/>
 <strong>
  REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   All applications must be submitted exclusively through our online recruitment system. We do not accept CVs or spontaneous applications by email.
  </li>
  <li>
   If you experience challenges while submitting your online application, please contact us at global.hrerecruitment@wfp.org for technical support only.
  </li>
  <li>
   Please note that applications sent to this email address cannot be considered.
  </li>
  <li>
   We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
  </li>
  <li>
   Once your profile is completed, please apply, and submit your application.
  </li>
  <li>
   Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
  </li>
  <li>
   Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
  </li>
  <li>
   Only shortlisted candidates will be notified
   <br/>
   <br/>
  </li>
 </ul>
 <em>
  All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
  <br/>
  <br/>
 </em>
 <em>
  No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
 </em>
</div>


Programme Policy Officer (School Meals) - NOA - Islamabad

<div><div>DEADLINE FOR APPLICATIONS</div>
21 January 2026-23:59-GMT+05:00 Pakistan Standard Time (Karachi)<div></div><div><i>
WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.</i></div><div><br>
ABOUT WFP<br>
<br>
The World Food Programme is the world&rsquo;s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.</div><div><br>
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.<br>
<br>
To learn more about WFP, visit our website: <div>https://www.wfp.org</div></div><div></div><div>
WHY JOIN WFP?</div><ul><li><div>
WFP is a 2020 Nobel Peace Prize Laureate.</div></li><li><div>
WFP offers a highly inclusive, diverse, and multicultural working environment.</div></li><li><div>
WFP invests in the personal &amp; professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.</div></li><li><div>
A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.</div></li><li><div>
We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).</div></li></ul><div></div><div>
ABOUT THE JOB</div><div></div><div>
Job Title: Programme Policy Officer (School Meals)</div><div>
Grade: NOA</div><div>
Type of contract: Fixed Term</div><div>
Duration: 12 Months (with possibility of extension)</div><div>
Duty Station: Islamabad, Pakistan</div><div>
Date of Publication: 7 January 2026</div><div>
Deadline for Application: 21 January 2026</div><div></div><div>
This Vacancy Announcement is for Pakistani Nationals Only.</div><div></div><div>
Note: This vacancy announcement will also be used to build a roster of prequalified applicants for future opportunities for the same job profile at the current or lower grade in Pakistan.</div><div></div><div>
TERMS &amp; CONDITIONS<br>
WFP offers a competitive benefits package including salary, pension, medical insurance, annual leave, parental leave, among other benefits.</div><div></div><div>
Important: All educational documents must be verified/attested by the Higher Education Commission (HEC). Appointment will be subject to submission of HEC-verified degrees.</div><div></div><div>
ORGANIZATIONAL CONTEXT:<br>
Out of the 71 million school aged children in Pakistan, 26 million are out of school. In response to this staggering number, and the associated widespread deficiencies in learning outcomes, the Government of Pakistan declared an education emergency in 2024, and a number of provincial governments, who hold the responsibility for school meals, are slowly beginning to launch school meals pilot projects. Sindh is one of these provinces. The World Food Programme (WFP) is launching a five-year school meals program to target 100,000 children from 614 government schools in the impoverished and peri-urban districts of Melir and Keamari in greater Karachi, starting in 2026. The programme will provide daily hot cooked meals while also providing complementary literacy and water, sanitation, and hygiene (WASH) interventions. Based on lessons learned from previous attempts at setting up school meal programs using the approach of cooking meals at schools, WFP will use the central kitchen modality where the meals are prepared in commercial kitchens and then lunchboxes are dispatched to schools on a daily basis. This method controls food safety and quality, ensures consistency.</div><div>
This project&rsquo;s objectives are twofold: at the school level, it focuses on improved enrollment and attendance, increased literacy, improved access to safe drinking water, safe sanitation and hygiene practices, and improved health and nutrition of primary school children. At the provincial government level, the project provides targeted capacity strengthening aimed at process and systems strengthening and ultimately, creating an adaptable and scalable school meals program which can be financed and managed by the Government of Sindh.</div><div></div><div>
JOB PURPOSE:<br>
The Programme Policy Officer will be based in WFP Country Office in Islamabad. This position is vital for ensuring the operational excellence of the McGovern-Dole School Meals programme with a focus on supporting provincial level operational planning, ensuring timely implementation and supporting monitoring and evaluation and reporting functions to WFP Headquarters and WFP Washington offices. The incumbent will be reporting to the Programme Policy Officer/Head of School Meals in the WFP Country Office with regular interactions with the Project Manager and the Programme Policy Officer (School Meals) in Karachi.</div><div></div><div>
KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority):<br>
1. Support the Project Manager and the Head of School Meals in CO towards the development of plans and processes around school meals, ensuring alignment with WFP and USDA programme policies and guidance.<br>
2. Provide project management support to the Head of School Meals for all school meals activities, ensuring alignment and complementarity of approaches and for reporting their results.<br>
3. Support the Karachi and Country Office M&amp;E teams to develop data gathering and monitoring systems for the school meals programme, ensuring that rigorous quality standards are maintained and there is harmonization across the different school meals programmes.<br>
4. Support the research and analysis of a range of policy and operational issues to inform the development of policies and governance documents to support the governments to manage their school meals programmes.<br>
5. Contribute to the preparation of accurate and timely reporting on programmes and activities that enable informed decision making and consistency of information presented to stakeholders such as the School Education and Literacy Department, the US Department of Agriculture (UDSA) and WFP global offices.<br>
6. Liaise with the WFP Country Office Supply Chain teams for call forward, commodity tracking, procurement requests, etc.<br>
7. Support the identification, development and management of potential partnerships at the CO level for school meals work.<br>
8. Support the capacity building of WFP staff, partners and provincial government to develop policies, guidelines and governance mechanisms to manage provincial school meals programmes.<br>
9. Any other task in line with the position level and expertise.</div><div></div><div>
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:<br>
<ul><li>1 year of post-graduate professional or managerial experience working in a government ministry or department.</li><li>Experience of preparing technical documents such as MoUs, SOPs and guidance materials.</li><li>Previous experience of working for UN or other international agency in Pakistan is desirable.</li><li>Excellent writing skills and ability to lead the preparation of documents and guidelines; be diplomatic, tactful and a skilled negotiator.</li></ul></div><div></div><div>
STANDARD MINIMUM ACADEMIC QUALIFICATIONS:<br>
Education: Advanced University degree in Political Science, International Development, Development Economics, International Relations, Law, Marketing, Communications or other relevant field, or First University degree with additional 2 years of related work experience and/or trainings/courses.<br>
Language: Fluent in English and Urdu</div><div></div><div>
HOW TO APPLY</div><div>
To be considered, interested candidates are invited to apply via (https://www.wfp.org/careers/job-openings). Only short-listed candidates will be contacted.</div><div></div><div>
WFP LEADERSHIP FRAMEWORK</div><div></div><div><br>
WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.</div><div></div><div><br>
REASONABLE ACCOMMODATION</div><div></div><div><br>
WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: <div>global.inclusion@wfp.org</div></div><div></div><div>
NO FEE DISCLAIMER</div><div></div><div><br>
The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.</div><div></div><div><br>
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION</div><ul><li><div>
All applications must be submitted exclusively through our online recruitment system. We do not accept CVs or spontaneous applications by email.</div></li><li><div>
If you experience challenges while submitting your online application, please contact us at <div>global.hrerecruitment@wfp.org</div> for technical support only.</div></li><li><div>
Please note that applications sent to this email address cannot be considered.</div></li><li><div>
We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).</div></li><li><div>
Once your profile is completed, please apply, and submit your application.</div></li><li><div>
Kindly note the only documents you will need to submit at this time are your CV and Cover Letter</div></li><li><div>
Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time</div></li><li><div>
Only shortlisted candidates will be notified</div></li></ul><div></div><div><i>
All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.</i></div><div><i><br>
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.</i></div></div><div></div>

ROZEE.PK

<div><div><div><div>ABOUT THE JOB</div><br>
<div>
</div><div>Job Title: Programme Policy Officer (School Meals)
</div><div>Grade: NOA</div>
<div>
Type of contract: Fixed Term</div>
<div>
Duration: 12 Months (with possibility of extension)</div>
<div>
Duty Station: Islamabad, Pakistan</div><br>
<div></div>
<div>
This Vacancy Announcement is for Pakistani Nationals Only.</div><br>
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Note: This vacancy announcement will also be used to build a roster of prequalified applicants for future opportunities for the same job profile at the current or lower grade in Pakistan.</div><br>
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TERMS &amp; CONDITIONSWFP offers a competitive benefits package including salary, pension, medical insurance, annual leave, parental leave, among other benefits.</div><br>
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Important: All educational documents must be verified/attested by the Higher Education Commission (HEC). Appointment will be subject to submission of HEC-verified degrees.</div><br>
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</div><div>ORGANIZATIONAL CONTEXT:Out of the 71 million school aged children in Pakistan, 26 million are out of school. In response to this staggering number, and the associated widespread deficiencies in learning outcomes, the Government of Pakistan declared an education emergency in 2024, and a number of provincial governments, who hold the responsibility for school meals, are slowly beginning to launch school meals pilot projects. Sindh is one of these provinces. The World Food Programme (WFP) is launching a five-year school meals program to target 100,000 children from 614 government schools in the impoverished and peri-urban districts of Melir and Keamari in greater Karachi, starting in 2026. The programme will provide daily hot cooked meals while also providing complementary literacy and water, sanitation, and hygiene (WASH) interventions. Based on lessons learned from previous attempts at setting up school meal programs using the approach of cooking meals at schools, WFP will use the central kitchen modality where the meals are prepared in commercial kitchens and then lunchboxes are dispatched to schools on a daily basis. This method controls food safety and quality, ensures consistency.</div>
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This project&rsquo;s objectives are twofold: at the school level, it focuses on improved enrollment and attendance, increased literacy, improved access to safe drinking water, safe sanitation and hygiene practices, and improved health and nutrition of primary school children. At the provincial government level, the project provides targeted capacity strengthening aimed at process and systems strengthening and ultimately, creating an adaptable and scalable school meals program which can be financed and managed by the Government of Sindh.</div><br>
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JOB PURPOSE:The Programme Policy Officer will be based in WFP Country Office in Islamabad. This position is vital for ensuring the operational excellence of the McGovern-Dole School Meals programme with a focus on supporting provincial level operational planning, ensuring timely implementation and supporting monitoring and evaluation and reporting functions to WFP Headquarters and WFP Washington offices. The incumbent will be reporting to the Programme Policy Officer/Head of School Meals in the WFP Country Office with regular interactions with the Project Manager and the Programme Policy Officer (School Meals) in Karachi.</div><br>
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KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority):1. Support the Project Manager and the Head of School Meals in CO towards the development of plans and processes around school meals, ensuring alignment with WFP and USDA programme policies and guidance.2. Provide project management support to the Head of School Meals for all school meals activities, ensuring alignment and complementarity of approaches and for reporting their results.3. Support the Karachi and Country Office M&amp;E teams to develop data gathering and monitoring systems for the school meals programme, ensuring that rigorous quality standards are maintained and there is harmonization across the different school meals programmes.4. Support the research and analysis of a range of policy and operational issues to inform the development of policies and governance documents to support the governments to manage their school meals programmes.5. Contribute to the preparation of accurate and timely reporting on programmes and activities that enable informed decision making and consistency of information presented to stakeholders such as the School Education and Literacy Department, the US Department of Agriculture (UDSA) and WFP global offices.6. Liaise with the WFP Country Office Supply Chain teams for call forward, commodity tracking, procurement requests, etc.7. Support the identification, development and management of potential partnerships at the CO level for school meals work.8. Support the capacity building of WFP staff, partners and provincial government to develop policies, guidelines and governance mechanisms to manage provincial school meals programmes.9. Any other task in line with the position level and expertise.</div><br>
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DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:&bull; 1 year of post-graduate professional or managerial experience working in a government ministry or department.&bull; Experience of preparing technical documents such as MoUs, SOPs and guidance materials.&bull; Previous experience of working for UN or other international agency in Pakistan is desirable.&bull; Excellent writing skills and ability to lead the preparation of documents and guidelines; be diplomatic, tactful and a skilled negotiator.</div><br>
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STANDARD MINIMUM ACADEMIC QUALIFICATIONS:Education: Advanced University degree in Political Science, International Development, Development Economics, International Relations, Law, Marketing, Communications or other relevant field, or First University degree with additional 2 years of related work experience and/or trainings/courses.Language: Fluent in English and Urdu</div><br>
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HOW TO APPLY</div>
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To be considered, interested candidates are invited to apply via (https://www.wfp.org/careers/job-openings) or apply through https://wd3.myworkdaysite.com/recruiting/wfp/job_openings/job/Islamabad-Pakistan-The-Islamic-Rep/Programme-Policy-Officer-School-Meals-NOA-Islamabad_JR119413-1</div><br>
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Only short-listed candidates will be contacted.</div><br>
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WFP LEADERSHIP FRAMEWORK</div><br>
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WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.</div>
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Click here to access WFP Leadership Framework</div><br>
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REASONABLE ACCOMMODATION</div><br>
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WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact: global.inclusion@wfp.org</div><br>
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NO FEE DISCLAIMER</div><br>
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The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.</div><br>
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REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION</div>
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<li><div>All applications must be submitted exclusively through our online recruitment system. We do not accept CVs or spontaneous applications by email.</div>
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<li><div>If you experience challenges while submitting your online application, please contact us at global.hrerecruitment@wfp.org for technical support only.</div>
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<li><div>Please note that applications sent to this email address cannot be considered.</div>
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<li><div>We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).</div>
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<li><div>Once your profile is completed, please apply, and submit your application.</div>
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<li><div>Kindly note the only documents you will need to submit at this time are your CV and Cover Letter</div>
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<li><div>Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time</div>
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<div></div><li><h4 class="jobSectionHeader"><b>TOTAL POSITIONS</b></h4>
<p>1</p>
<h4 class="jobSectionHeader"><b>POSTED ON</b></h4>
<p>January 7, 2026</p>
<h4 class="jobSectionHeader"><b>EXPIRY DATE</b></h4>
<p>January 21, 2026</p>
<h4 class="jobSectionHeader"><b>BUSINESS</b></h4>
<p>WFP</p>
<h4 class="jobSectionHeader"><b>CATEGORY</b></h4>
<p>Project Management</p>
<h4 class="jobSectionHeader"><b>JOB TYPE</b></h4>
<p>Full Time/Permanent</p>
<h4 class="jobSectionHeader"><b>MINIMUM EDUCATION</b></h4>
<p>Masters
</p><h4 class="jobSectionHeader"><b>CAREER LEVEL</b></h4>
<p>NOA
</p><h4 class="jobSectionHeader"><b>MINIMUM EXPERIENCE</b></h4>
<p>1 Year(1 year of post-graduate professional or managerial experience working in a government ministry or department.)</p></li></ul></div></div></div><div></div>

PROGRAMME POLICY OFFICER (SCHOOL MEALS) - NOA

Fun City Pakistan

<p><b>Job Description:</b></p><ul><li>Greet all customers warmly and professionally.</li><li>Provide accurate information about rides and games, including safety procedures and game rules.</li><li>Answer customer queries effectively and courteously.</li><li>Offer a personalized experience by up-selling products and services to enhance customer satisfaction.</li><li>Ensure ride checklists are maintained and completed according to standards.</li><li>Be knowledgeable about all arcade machines and rides at the center.</li><li>Assist in maintaining a clean, organized, and safe station area.</li><li>Follow company procedures for lost and found items and return customers' belongings after rides.</li><li>Monitor patrons to ensure their safety and prevent any potential hazards.</li><li>Explain safety procedures clearly before rides and guide customers on evacuation routes if needed.</li><li>Respond to any customer complaints within 60 seconds and inform the supervisor immediately of any issues or concerns.</li><li>Provide prompt and discerning customer service, ensuring a positive experience for all visitors.</li><li>Maintain a presentable, professional appearance and follow hygiene policies.</li><li>Adhere to company policies regarding confidentiality and do not disclose any sensitive information.</li><li>Discourage accepting gifts or tips from customers and follow the company's code of conduct.</li><li>Report any technical, safety, or operational issues to the supervisor or technical team promptly.</li><li>Strong customer service skills with the ability to engage with a diverse range of customers.</li><li>Thorough knowledge of center products, rides, and systems.</li><li>Ability to handle customer complaints and issues calmly and professionally.</li><li>Detail-oriented with a strong sense of responsibility for customer safety.</li><li>Effective communication skills and the ability to work in a team environment.</li><li>Ensure the highest level of customer satisfaction through professionalism and attention to detail.</li><li>Uphold all company policies, including safety protocols, lost and found procedures, and customer complaint handling.</li><li>Be proactive in maintaining a safe and enjoyable environment for all customers.</li></ul><p><b>Education: </b>Minimum Graduation.</p><p><b>Experience: </b>2 years preferably the hospitality industry.</p><p><b>Age: </b>18 to 28 years</p><p><b>Skills:</b></p><ul><li>Customer dealing.</li><li>Outgoing personality.</li><li>Excellent communication skills.</li></ul><p><b>Gender: </b> Females for Evening Shift ( 3pm to 11 pm/ pm to 12 Am)</p><p><b>Job Location: </b> Islamabad Centaurus Mall.</p><p><b>Interested candidates can drop their CVs at hr@funcity.pk</b></p><p>Job Type: Full-time</p><p>Work Location: In person</p>

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Programme Policy Officer (School Meals) - NOA - Islamabad

Programme Policy Officer (School Meals) - NOA - Islamabad

PROGRAMME POLICY OFFICER (SCHOOL MEALS) - NOA

CS Officer( Females)