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service officer

Omni Academy Consulting & Technologies 

Urgently Hiring Service operations OfficerOmni Academy &amp; Consulting is a leading company in the training and development industry. We offer a comprehensive range of implementation and consulting services, including web development, Oracle ERP Fusion Cloud, SIEBEL CRM, data science, AI, and PRA Technology product support across the globe. Our mission is to transform people and businesses through innovative solutions. We are looking for a Service Operation Coordinator to join our team and help drive our financial strategy while overseeing administrative functions.Responsibilities:<ul><li>Coordinate daily service operations to ensure efficient workflow.</li><li>Monitor and improve service delivery standards.</li><li>Collaborate with team members to address operational challenges.</li><li>Maintain accurate records and reports on service performance.</li><li>Assist in training new staff on service procedures and protocols.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree</li><li>Proven experience in service operations or a similar role.</li><li>Ability to manage multiple tasks and prioritize effectively.</li></ul>Location: Preference will be given to candidates residing near Civic Center, Bahria Town Phase 4 IslamabadSalary : 40000Job Type: Full-timePay: From Rs40,000.00 per monthWork Location: In person

Service Operation Officer

HRPSP - Your Strategic HR Partner

Join Our Team as a Customer Service Officer (Outbound Sales) &ndash; ZONG ProjectLocation: Islamabad Employment Type: Full-Time | Rotating Shifts | Work-from-Home Compensation:<ul><li>Basic Salary: PKR 37,000</li><li>Service Charges: PKR 9,000</li><li>Work-from-Home Allowance</li><li>Sales Commission (based on performance)</li></ul>Are you ready to kick-start your career with one of Pakistan&rsquo;s leading telecom service providers? We&rsquo;re hiring motivated, energetic, and tech-savvy individuals to join our Call Center Outbound Sales Team for ZONG.Job Responsibilities:<ul><li>Conduct outbound sales calls to potential Zong customers</li><li>Promote telecom products and services in a professional, persuasive manner</li><li>Address customer queries and ensure satisfaction</li><li>Achieve sales targets and performance KPIs</li><li>Maintain call quality and update CRM systems accurately</li></ul>Eligibility Criteria:<ul><li>Age: Up to 28 years (Up to 35 for Ex-CSOs)</li><li>Education: Minimum Bachelor's degree (BA)</li><li>Languages: Excellent communication skills in Urdu and English</li><li>Experience: Call Center outbound sales experience is mandatory</li></ul>Technical Requirements (for WFH):<ul><li>Stable internet connection</li><li>Laptop/Desktop &amp; Smartphone</li><li>Power backup (UPS/Inverter)</li><li>Quiet and dedicated workspace</li></ul>Work Model:<ul><li>Work-from-Home (initial training + ongoing duties)</li></ul>Why Join Us?<ul><li>Competitive salary package</li><li>Monthly incentive bonuses</li><li>Work-from-home allowance</li><li>Gratuity (as per company policy)</li><li>Fast-track promotion opportunities</li><li>Flexible hybrid work model</li><li>Supportive and growth-oriented team culture</li></ul>Job Type: Full-timePay: From Rs37,000.00 per monthWork Location: In person

Customer Service Officer (Outbound Sales) – ZONG Project

Urgently Hiring Service Ops OfficerOmni Academy &amp; Consulting is a leading company in the training and development industry. We offer a comprehensive range of implementation and consulting services, including web development, Oracle ERP Fusion Cloud, SIEBEL CRM, data science, AI, and PRA Technology product support across the globe. Our mission is to transform people and businesses through innovative solutions. We are looking for a Service Ops Officer to join our team and help drive our financial strategy while overseeing administrative functions.He will provide administrative support to ensure smooth office operations, effective coordination between departments, and compliance with organizational policies.Key Responsibilities<ul><li>Assisting in daily office operations (scheduling, filing, record-keeping).</li><li>Handling correspondence (emails, letters, phone calls).</li><li>Supporting procurement processes (quotations, purchase orders, vendor coordination) if required.</li><li>Ensuring office supplies, equipment, and facilities are well maintained.</li><li>Preparing reports and maintaining databases.</li><li>Supporting compliance with company policies and procedures.</li></ul>Skills Required<ul><li>Strong organizational and multitasking ability.</li><li>Good communication and interpersonal skills.</li><li>Proficiency in MS Office (Word, Excel, PowerPoint).</li><li>Problem-solving and time management skills.</li></ul>Qualification<ul><li>Bachelor&rsquo;s degree in Computer Science</li><li>1&ndash;2 years of relevant experience often acceptable.</li></ul>Location: Preference will be given to candidates residing near Civic Center, Bahria Town Phase 4 IslamabadJob Type: Full-timePay: Rs40,000.00 per monthWork Location: In person

Service Ops Officer

Position Available: Sales OfficerLocation: Civic Center , Behira Town IslamabadJob Overview: We are looking for a professional and approachable Front Desk Officer to join our academy. This role involves being the first point of contact for all visitors and inquiries, handling daily calls and emails, and supporting the admissions process. The ideal candidate should have excellent communication and organizational skills, along with a customer-first attitude.Key Responsibilities:<ul><li>Greet and assist students, parents, and visitors at the front desk</li><li>Handle daily inquiries phone calls and respond to emails in a timely and professional manner</li><li>Provide accurate information about courses, schedules, and admission procedures</li><li>Guide prospective students through the admissions process and maintain updated records</li><li>Manage inquiries and resolve concerns efficiently</li><li>Perform general administrative tasks, including data entry and filing</li><li>Ensure a welcoming and organized reception area</li></ul>Qualifications and Skills:<ul><li>Education: Minimum Bachelor's degree from a recognized institution.</li><li>Experience: At least 2 years of relevant experience in a front desk or customer service role, preferably in an office environment..</li></ul>Application Process: Interested candidates who meet the qualifications are encouraged to send their CVs to hr@omni-academy.comJob Type: FresherPay: From Rs40,000.00 per monthWork Location: In person

Sales Officer

4Sight Finance Services Private Limited

Job Title: Sales Officer Department: Sales and Marketing Location: Islamabad Job Summary: The Sales Officer is responsible for identifying potential customers, generating leads, managing client relationships, and achieving sales targets. The role requires proactive fieldwork, strategic planning, and excellent communication skills to drive revenue growth and expand the customer base.Key Responsibilities: Identify and acquire new customers to achieve monthly and annual sales targets. Visit clients regularly to maintain strong relationships and ensure customer satisfaction. Demonstrate and present products or services to clients. Negotiate contracts, pricing, and payment terms in accordance with company policies. Prepare and submit regular sales reports, forecasts, and market feedback. Collaborate with marketing and product teams to align customer needs with business offerings. Monitor competitor activities and market trends to adapt sales strategies accordingly. Ensure timely collection of payments from customers. Participate in promotional activities, exhibitions, and customer events as needed. Requirements: Bachelor's degree in Business Administration, Marketing, or related field. Proven experience in a sales role (1-3 years minimum; varies by industry). Excellent communication, negotiation, and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Willingness to travel extensively and work under pressure. Proficiency in MS Office and CRM tools. Key Performance Indicators (KPIs): Achievement of sales targets (monthly/quarterly/annually) Number of new customer acquisitions Client retention rate Sales pipeline health Timely reporting and documentation Customer satisfaction scoreJob Type: Full-timePay: From Rs50,000.00 per monthWork Location: In person

Sales officer

PR NEXT

Location: Gulberg Green, Islamabad Type: Full-Time Job Summary We are looking for a well-groomed, and customer-oriented Female Guest Relations Officer to be the welcoming face of our upcoming boutique-style coffee house &amp; bistro located at Gulberg Green Islamabad. The GRO will ensure guests enjoy a premium dining experience by providing exceptional service, maintaining strong communication, and creating a welcoming atmosphere.Key Responsibilities <ul><li>Greet and welcome guests warmly as they arrive.</li><li>Assist customers in choosing seating and ensure their comfort.</li><li>Build rapport with guests to encourage repeat visits and customer loyalty.</li><li>Handle guest inquiries, complaints, and feedback professionally.</li><li>Maintain an updated knowledge of the menu, promotions, and events.</li><li>Support management in executing guest engagement activities.</li><li>Coordinate with service staff to ensure seamless dining experiences.</li><li>Promote a positive image of the caf&eacute; by maintaining high standards of hospitality and</li></ul>grooming.<ul><li>Assist in social media/marketing activities.</li></ul>Qualification: Candidates with O&rsquo; Levels or a Hospitality Diploma from a renowned hospitality school will be given preferenceExperience :At least 1 year of prior experience in a vibrant, youth-oriented caf&eacute; or bistro that resonates with Gen Z cultureRequirements <ul><li>Female candidate, well-presented and confident.</li><li>Excellent communication and interpersonal skills (English &amp; Urdu).</li><li>Friendly, approachable, and proactive personality.</li><li>Ability to handle pressure in a fast-paced environment.</li></ul>Perks &amp; Benefits <ul><li>Competitive salary + incentives.</li><li>Staff meals provided.</li><li>Training and career growth opportunities.</li><li>Pleasant and safe working environment</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Female Guest Relation Officer

Abacus Outsourcing

Walk-in Interview Details:<ul><li>Job Title: Customer Relations Officer (CRO)</li><li>Dates: 09, 10, and 11 September 2025</li><li>Timings: 12:00 PM &ndash; 4:00 PM</li><li>Location: Plot No. 348-352, Street No. 5, Near Wilson, I-9/3, Islamabad</li></ul>Bring your Updated CV and CNIC. Interviews will be conducted on the spot. Interested candidates are encouraged to apply directly through Rozee.pk or send your updated CVs to hussnain.rehman@abacus-global.com with position title in the subject.Company: Abacus BPO Job Type: Full-time Salary Range: PKR 37,000 &ndash; 42,000 per monthJob Summary: Abacus BPO is hiring Customer Relations Officers for a domestic project. This is an excellent opportunity for candidates who want to grow their career in the BPO and customer services industry.Roles Available:<ul><li>Inbound Calls</li><li>Domestic Project</li></ul>Requirements:<ul><li>Minimum Bachelor&rsquo;s degree (14 Years of Education)</li><li>6 months to 1 year of experience in any field</li><li>Strong verbal communication in English or Urdu</li><li>Familiarity with digital tools.</li><li>Prior BPO/Customer Service experience will be an advantage</li></ul>What We Offer:<ul><li>Competitive Salary (PKR 37,000 &ndash; 42,000)</li><li>Performance-based Incentives</li><li>Career Growth Opportunities</li></ul>Working Hours:<ul><li>6 days a week</li><li>Rotational 8-hour shifts</li></ul>Job Type: Full-timePay: Rs37,000.00 - Rs42,000.00 per monthWork Location: In person

Customer Relation Officer

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