customer service representative Jobs in Islamabad

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visa processing officer Jobs in Islamabad

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administration officer - ncls&c Jobs in Islamabad

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court captain (front desk officer) Jobs in Islamabad

court captain (front desk officer)

service officer

Think Higher Consultants

Location: Giga Mall, DHA Phase II (Onsite Position)Job DescriptionWe are looking for a detail-oriented and professional Customer Service Officer to join our team. The ideal candidate will provide administrative support to ensure smooth office operations, manage client communications, and assist the team with clerical tasks. This is a full-time onsite position based at Giga Mall, DHA Phase II.Roles &amp; Responsibilities<ul><li>Provide general administrative and clerical support such as mailing, scanning, and copying documents.</li><li>Take regular follow-ups from clients and ensure timely communication and response to their queries.</li><li>Prepare, manage, and file official documents and reports using MS Word.</li><li>Assist in the planning and execution of office activities, meetings, and events.</li><li>Handle incoming calls, emails, and other communications professionally and promptly.</li><li>Maintain accurate records of office expenses, client interactions, and other important documentation.</li><li>Support team members in day-to-day tasks, including managing appointments, schedules, and travel arrangements.</li><li>Assist in the onboarding process for new employees, including preparing necessary documentation and coordinating orientation sessions.</li><li>Manage office supplies and inventory, ensuring that the office is stocked with necessary materials.</li><li>Coordinate with vendors and service providers for office maintenance and supplies.</li><li>Assist in the preparation of reports and presentations for management.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Education or a related field.</li><li>Minimum of 2 years of experience in a similar administrative role.</li><li>Proficiency in MS Word and other MS Office applications.</li><li>Excellent verbal and written communication skills.</li><li>Strong organizational and time management skills.</li><li>Attention to detail and the ability to multitask effectively.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs65,000.00 per monthWork Location: In person

Customer Service Officer

Job description:We are looking for a Customer Representative Officer to join our team. The ideal candidate will provide administrative support to ensure smooth office operations, including coordinating activities, managing correspondence, and supporting the team with clerical tasks. The role requires strong communication skills, proficiency in MS Word, and a minimum of two years of relevant experience.Roles &amp; Responsibilities:<ul><li>Provide general administrative and clerical support such as mailing, scanning, and copying documents.</li><li>Take regular follow-ups from clients and ensure timely communication and response to their queries.</li><li>Prepare, manage, and file official documents and reports using MS Word.</li><li>Assist in the planning and execution of office activities, meetings, and events.</li><li>Handle incoming calls, emails, and other communications professionally and promptly.</li><li>Maintain accurate records of office expenses, client interactions, and other important documentation.</li><li>Support team members in day-to-day tasks, including managing appointments, schedules, and travel arrangements.</li><li>Assist in the on boarding process for new employees, including preparing necessary documentation and coordinating orientation sessions.</li><li>Manage office supplies and inventory, ensuring that the office is stocked with necessary materials.</li><li>Coordinate with vendors and service providers for office maintenance and supplies.</li><li>Assist in the preparation of reports and presentations for management.</li></ul>Qualifications:<ul><li>Bachelor's degree in Education or a related field.</li><li>Minimum of 2 years of experience in a similar administrative role.</li><li>Proficiency in MS Word and other MS Office applications.</li><li>Excellent verbal and written communication skills.</li><li>Strong organisational and time management skills.</li><li>Attention to detail and the ability to multitask effectively</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

CS Officer

Sukh Chayn Residence

<div>
 
 Sukh Chayn Residence Islamabad is hiring
 
 
 
 
 
 Position: Front Desk Officer
 
 
 
 
 
 Location: F-10 Markaz Islamabad
 
 
 
 
 
 The Front Desk Officer role is a full-time on-site position located in Islamabad. The officer will be responsible for managing the front desk, handling receptionist duties, providing excellent customer service to residents and guests, managing office equipment, and assisting with general office administration tasks.
 
 
 
 
 
 As the welcoming face of Sukh Chayn Residence Islamabad, this role plays a pivotal part in creating positive first impressions. We are looking for an individual with a warm and approachable demeanor, combined with keen perception and unwavering professionalism. The ideal candidate will excel in customer service, ensuring that all visitors receive the utmost assistance and accurate information.
 
 
 
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Warmly greet and welcome all guests, fostering a hospitable atmosphere.
 </li>
 <li>
 Maintain a tidy and well-organized front desk.
 </li>
 <li>
 Handle inquiries and address concerns, effectively forwarding complex issues to relevant departments such as Administration, Marketing, and Maintenance.
 </li>
 <li>
 Professionally manage phone calls.
 </li>
 <li>
 Reach out to clients/residents via outbound calls, emails and messages to remind customers of upcoming or overdue payments.
 </li>
 <li>
 Oversee various clerical and administrative tasks, including file management and data recording.
 </li>
 <li>
 Receive incoming mail, packages, and other deliveries, ensuring their proper distribution.
 </li>
 <li>
 Prepare outgoing correspondence, packages, and parcels.
 </li>
 <li>
 Efficiently manage email correspondence, sorting and forwarding messages as needed.
 </li>
 <li>
 Provide vital support to the Marketing, Finance, Admin &amp; Project Department in various tasks.
 </li>
 <li>
 Issue key cards to clients, residents &amp; guests ensuring secure and accurate access to the building.
 </li>
 <li>
 Utilize front desk management software and Customer Relationship Management (CRM) systems to maintain resident information and facilitate efficient operations.
 </li>
 <li>
 Be ready to take on additional responsibilities as assigned.
 </li>
 </ul>
 
 
 
 
 Qualifications
 
 <ul>
 <li>
 Intermediate or Bachelor&rsquo;s degree
 </li>
 <li>
 Strong interpersonal skills, including the ability to effectively communicate with diverse groups of people
 </li>
 <li>
 Proficiency in English communication is mandatory.
 </li>
 <li>
 Minimum 3-4 Years of prior experience in receptionist duties, preferably in a hotel or residential setting
 </li>
 <li>
 Familiarity with essential software, including Microsoft Word, Excel, Outlook, Microsoft PowerPoint, and Adobe Acrobat.
 </li>
 <li>
 Experience with office equipment, including multi-line phone systems.
 </li>
 <li>
 Knowledge of front desk management software and CRMs for efficient data management.
 </li>
 </ul>
 
 
 
 
 Key Skills and Competencies
 
 <ul>
 <li>
 Adaptability: Capable of adjusting to changing circumstances and tasks.
 </li>
 <li>
 Calm Demeanor: Maintain composure and professionalism, even in high-pressure situations.
 </li>
 <li>
 Multitasking: Effectively manage and prioritize multiple responsibilities.
 </li>
 <li>
 Planning and Organizing Skills: Ensure tasks are completed efficiently and in a well-organized manner.
 </li>
 <li>
 High Energy Level: Bring enthusiasm and positivity to the role.
 </li>
 <li>
 Flexibility: Willing to adapt and take on various duties as needed.
 </li>
 </ul>
 
 
 
 
 Front Desk Officers will have rotational shifts
 
 
 
 
 
 If you are a dedicated and customer-oriented professional, we invite you to join our team as our Front Desk Officer. Your role will be instrumental in leaving a lasting positive impression on our visitors and residents.
 
 
 
 
 
 Job Type: Full-time
 
 
 
 
 
 Pay: PKR 70,000 -
 
 PKR 80,000
 
 
</div>

Front Desk Officer

We are looking for a Customer Service and Admin Officer to join our team. The ideal candidate will provide administrative support to ensure smooth office operations, including coordinating activities, managing correspondence, and supporting the team with clerical tasks. The role requires strong communication skills, proficiency in MS Word, and a minimum of two years of relevant experience.Roles &amp; Responsibilities:<ul><li>Provide general administrative and clerical support such as mailing, scanning, and copying documents.</li><li>Take regular follow-ups from clients and ensure timely communication and response to their queries.</li><li>Prepare, manage, and file official documents and reports using MS Word.</li><li>Assist in the planning and execution of office activities, meetings, and events.</li><li>Handle incoming calls, emails, and other communications professionally and promptly.</li><li>Maintain accurate records of office expenses, client interactions, and other important documentation.</li><li>Support team members in day-to-day tasks, including managing appointments, schedules, and travel arrangements.</li><li>Assist in the on boarding process for new employees, including preparing necessary documentation and coordinating orientation sessions.</li><li>Manage office supplies and inventory, ensuring that the office is stocked with necessary materials.</li><li>Coordinate with vendors and service providers for office maintenance and supplies.</li><li>Assist in the preparation of reports and presentations for management.</li></ul>Qualifications:<ul><li>Bachelor's degree in Education or a related field.</li><li>Minimum of 2 years of experience in a similar administrative role.</li><li>Proficiency in MS Word and other MS Office applications.</li><li>Excellent verbal and written communication skills.</li><li>Strong organisational and time management skills.</li><li>Attention to detail and the ability to multitask effectively.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service and Admin Officer

We are looking for a Customer Service and Admin Officer to join our team. The ideal candidate will provide administrative support to ensure smooth office operations, including coordinating activities, managing correspondence, and supporting the team with clerical tasks. The role requires strong communication skills, proficiency in MS Word, and a minimum of two years of relevant experience.Roles &amp; Responsibilities:<ul><li>Provide general administrative and clerical support such as mailing, scanning, and copying documents.</li><li>Take regular follow-ups from clients and ensure timely communication and response to their queries.</li><li>Prepare, manage, and file official documents and reports using MS Word.</li><li>Assist in the planning and execution of office activities, meetings, and events.</li><li>Handle incoming calls, emails, and other communications professionally and promptly.</li><li>Maintain accurate records of office expenses, client interactions, and other important documentation.</li><li>Support team members in day-to-day tasks, including managing appointments, schedules, and travel arrangements.</li><li>Assist in the on boarding process for new employees, including preparing necessary documentation and coordinating orientation sessions.</li><li>Manage office supplies and inventory, ensuring that the office is stocked with necessary materials.</li><li>Coordinate with vendors and service providers for office maintenance and supplies.</li><li>Assist in the preparation of reports and presentations for management.</li></ul>Qualifications:<ul><li>Bachelor's degree in Education or a related field.</li><li>Minimum of 2 years of experience in a similar administrative role.</li><li>Proficiency in MS Word and other MS Office applications.</li><li>Excellent verbal and written communication skills.</li><li>Strong organisational and time management skills.</li><li>Attention to detail and the ability to multitask effectively.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Service and Administration Officer

Job SummaryThe IT Officer is responsible for managing, maintaining, and supporting the organization&rsquo;s IT infrastructure. This role ensures systems run smoothly, security standards are upheld, and employees receive timely technical support. The IT Officer also assists in implementing new technologies to improve operational efficiency.Key Responsibilities1. Technical Support<ul><li>Provide first-level and second-level technical support to staff (hardware, software, network issues).</li><li>Install, configure, and troubleshoot computers, printers, and other office equipment.</li><li>Maintain and update software applications and operating systems.</li></ul>2. Network &amp; System Management<ul><li>Monitor and maintain LAN/WAN networks, Wi-Fi, and internet connectivity.</li><li>Manage user accounts, permissions, and access control.</li><li>Ensure regular backup and recovery of data.</li><li>Maintain servers, firewalls, and network devices (if applicable).</li></ul>3. IT Security<ul><li>Implement and enforce IT security policies.</li><li>Monitor systems for security breaches, malware, and vulnerabilities.</li><li>Ensure antivirus software, patches, and updates are regularly applied.</li></ul>4. System Administration<ul><li>Manage email systems, cloud platforms (e.g., Microsoft 365, Google Workspace), and business applications.</li><li>Oversee system upgrades, maintenance schedules, and license renewals.</li><li>Document IT procedures, configurations, and asset inventory.</li></ul>5. Technology Improvement<ul><li>Evaluate new hardware and software solutions to improve productivity.</li><li>Assist in IT projects, system rollouts, and digital transformation initiatives.</li><li>Train staff on new technologies and best practices.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>Proven experience as an IT Officer, IT Support Technician, or similar role.</li><li>Strong knowledge of hardware, operating systems (Windows/Mac), and networking fundamentals.</li><li>Familiarity with server management, cloud services, and cybersecurity best practices.</li><li>Good problem-solving skills and ability to work under pressure.</li><li>Effective communication and customer service skills.</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

IT Officer

Job Title: Visa &amp; Immigration Officer Location: Giga Mall, DHA Phase II, Islamabad (Onsite Position)Job DescriptionWe are seeking a detail-oriented and organized Visa &amp; Immigration Officer to join our team. The successful candidate will be responsible for handling visa applications, reviewing documentation, and ensuring all processes comply with current immigration laws and policies. This is a full-time onsite position based at Giga Mall, DHA Phase II, Islamabad.Key Responsibilities<ul><li>Review and assess visa applications to ensure accuracy and completeness.</li><li>Collect and verify supporting documents according to visa category requirements.</li><li>Input and manage application data into internal systems and government portals.</li><li>Liaise with clients, applicants, embassies, and consulates as required.</li><li>Schedule appointments and coordinate interviews or biometrics where necessary.</li><li>Track application statuses and update applicants regularly.</li><li>Stay informed of changes in immigration laws and visa regulations.</li><li>Maintain accurate records and documentation for audit and compliance purposes.</li><li>Support the Visa Processing Manager with reporting and administrative tasks.</li></ul>Qualifications &amp; Requirements<ul><li>Bachelor&rsquo;s degree in International Relations, Business Administration, Law, or a related field.</li><li>Minimum 1&ndash;2 years of experience in visa processing, immigration services, or customer service (experience with student, work, or tourist visas preferred).</li><li>Strong knowledge of immigration rules and visa types.</li><li>Proficient in MS Office and visa processing software or platforms.</li><li>Excellent communication and interpersonal skills.</li><li>High level of accuracy and attention to detail.</li><li>Ability to work independently and in a team.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs75,000.00 per monthWork Location: In person

Visa Processing Officer

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