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HRPSP - Your Strategic HR Partner

<p><b>Join Our Team as a Customer Service Officer (Pashto language) &ndash; ZONG Project</b></p><p><b>Location:</b> Islamabad<br/><b>Employment Type:</b> Full-Time | Rotating Shifts | <i>Work-from-Home</i><br/><b>Compensation:</b></p><ul><li><b>Basic Salary:</b> PKR 37,000</li><li><b>Service Charges:</b> PKR 9,000</li><li><b>Work-from-Home Allowance</b></li><li><b>Sales Commission</b> (based on performance)</li></ul><p>Are you ready to kick-start your career with one of Pakistan&rsquo;s leading telecom service providers?<br/>We&rsquo;re hiring <i>motivated, energetic, and tech-savvy</i> individuals to join our <b>Call Center Inbound Team for ZONG</b>.</p><p><b>Job Responsibilities:</b></p><ul><li>Conduct Inbound calls to potential Zong customers</li><li>Promote telecom products and services in a professional, persuasive manner</li><li>Address customer queries and ensure satisfaction</li><li>Achieve sales targets and performance KPIs</li><li>Maintain call quality and update CRM systems accurately</li></ul><p><b>Eligibility Criteria:</b></p><ul><li><b>Age:</b> Up to 28 years (Up to 35 for Ex-CSOs)</li><li><b>Education:</b> Minimum Bachelor's degree (BA)</li><li><b>Languages:</b> Excellent communication skills in <b>Pashto &amp; Urdu</b></li><li><b>Experience:</b> <i>Call Center</i> Inbound sales experience is <b>mandatory</b></li></ul><p><b>Technical Requirements (for WFH):</b></p><ul><li>Stable internet connection</li><li>Laptop/Desktop &amp; Smartphone</li><li>Power backup (UPS/Inverter)</li><li>Quiet and dedicated workspace</li></ul><p><b>Work Model:</b></p><ul><li><i>Work-from-Home</i> (initial training + ongoing duties)</li></ul><p><b>Why Join Us?</b></p><ul><li>Competitive salary package</li><li>Monthly incentive bonuses</li><li>Work-from-home allowance</li><li>Gratuity (as per company policy)</li><li>Fast-track promotion opportunities</li><li>Flexible <i>hybrid</i> work model</li><li>Supportive and growth-oriented team culture</li></ul><p>Job Type: Full-time</p><p>Pay: From Rs37,000.00 per month</p><p>Work Location: Remote</p>

Customer Service Officer (Pashto language) – ZONG Project

Think Higher Consultants

<p>We are looking for a Customer Relation Officer to join our team. The ideal candidate will provide administrative support to ensure smooth office operations, including coordinating activities, managing correspondence, and supporting the team with clerical tasks. The role requires strong communication skills, proficiency in MS Word, and a minimum of two years of relevant experience.</p><p>Key Responsibilities:</p><ul><li>Provide general administrative and clerical support such as mailing, scanning, and copying documents.</li><li>Take regular follow-ups from clients and ensure timely communication and response to their queries.</li><li>Prepare, manage, and file official documents and reports using MS Word.</li><li>Assist in the planning and execution of office activities, meetings, and events.</li><li>Handle incoming calls, emails, and other communications professionally and promptly.</li><li>Maintain accurate records of office expenses, client interactions, and other important documentation.</li><li>Support team members in day-to-day tasks, including managing appointments, schedules, and travel arrangements.</li><li>Assist in the on boarding process for new employees, including preparing necessary documentation and coordinating orientation sessions.</li><li>Manage office supplies and inventory, ensuring that the office is stocked with necessary materials.</li><li>Coordinate with vendors and service providers for office maintenance and supplies.</li><li>Assist in the preparation of reports and presentations for management.</li></ul><p>Qualifications:</p><ul><li>Bachelor's degree in Education or a related field.</li><li>Minimum of 2 years of experience in a similar administrative role.</li><li>Proficiency in MS Word and other MS Office applications.</li><li>Excellent verbal and written communication skills.</li><li>Strong organisational and time management skills.</li><li>Attention to detail and the ability to multitask effectively.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs50,000.00 - Rs65,000.00 per month</p><p>Work Location: In person</p>

Customer Service Representative

Insights Driven Research

<div><h3 class="jobSectionHeader"><b>Description</b></h3><br>
<b>
&#65279;About IDR:</b><br>
IDR is a global Expert Network, that connects industry-agnostic clients with vetted experts across all sectors, seniorities, and geographies. We have over 500,000 institutional, business, and life science leaders and decision-makers, in all functions and seniority levels. Working from our locations in the USA, ASIA, and Europe, we have a team of more than 200 analysts who are dedicated to new expert recruitment.<br>
<br>
<b>The Role:</b><br>
We are looking for a proactive Female IT Officer to join our team at IDR. This role is responsible for managing and supporting the organization&rsquo;s information technology systems and services. The candidate will play a crucial role in ensuring the smooth operation of IT infrastructure, maintaining security, and providing technical support to end-users. The position requires a combination of technical expertise, problem-solving skills, and effective communication.<br>
<br>
<b>Key Responsibilities:</b><br>
Azure Active Directory and manage MS365 users and licenses.<br>
Oversee MS365 Admin Centre (Exchange, SharePoint, OneDrive, Azure, Teams).<br>
Troubleshoot Windows, Office, network connections, and desktop applications.<br>
Manage Help Desk ticketing and IT asset management.<br>
Diagnose and resolve hardware and software issues.<br>
Assist with audio-visual setups in conference rooms.<br>
Support remote users and create documentation for common queries.<br>
Perform routine system checks (daily, weekly, monthly).<br>
Hands-on experience with LAN/WAN infrastructure and devices (switches, routers, firewalls).<br>
Conduct network troubleshooting and manage firewall settings for security.<br>
Install and manage endpoint security solutions and ensure compliance.<br>
Monitor and respond to security alerts, investigate incidents, and prepare reports.<br>
Collaborate with teams to address recurring security issues and maintain communication on policies.<br>
Plan, install, configure, troubleshoot, maintain, and upgrade operating systems.<br>
Comply with the principles and policies in the information security policies where relevant to the job.<br>
<br>
<b>Qualifications and Skills:</b><br>
<b>Education:
&#65279;</b><br>
Bachelor&rsquo;s Degree in Computer Science or IT or related/relevant experience.<br>
<b>Experience:
&#65279;</b><br>
4-5 years of hands-on experience in the same capacity.<br>
&#65279;<b>Communication Skills:</b><br>
Adequate verbal and written communication skills.<br>
<b>&#65279;Other Necessary Skills:</b><br>
Excellent collaboration skills to understand and align multiple stakeholders.<br>
Able to handle tight deadlines and pressure situations.<br>
Resilience in dealing with changing expectations and the environment.<br>
Strong ability to understand and solve problems that arise in daily operations.<br>
Ability to deconstruct information into smaller categories to draw conclusions.<br>
Ability to take ownership of the assigned tasks and responsibilities.<br>
Well-versed with Microsoft 365, AWS, Azure Services, Windows 11.<br>
<br>
<b>What do we offer?</b><br>
<b>Work Location:</b> Onsite<br>
<b>Working Hours</b>: 09:00 AM to 06:00 PM<br>
<b>Job Type: </b>Full Time<br>
<b>Office Location</b>: Plot Number 18-C, Kaghan Road, F-8 Markaz, Islamabad, 44000<br>
<br>
<b>Compensation &amp; Benefits:</b><br>
<b>Benefits: </b>EOBI contributions as per Pakistan's labor law.<br>
<b>&#65279;Leave</b>: 14 vacation leaves, 8 sick leaves, 10 casual leaves.<br>
<b>Additional perks</b>: Medical coverage, EOBI contributions as per Pakistan&rsquo;s labor laws, paid training, team events, growth opportunities, and a clear promotion path.<br>
<b>Gratuity:</b> Applicable upon completion of two years of continuous service, in accordance with local labor regulations.<br>
&#65279;<br>
&#65279;<b>Equal Opportunity &amp; Inclusion:</b><br>
IDR is an equal opportunity employer. We make all employment decisions based on merit, qualifications, and business needs, without discrimination based on race, religion, gender, age, disability, or any other status protected under Pakistani law. We are committed to a fair, inclusive, and respectful workplace for all.</div>

IT Officer

Shan Marketing Services

<p><b>Job Type:</b> Full-time<br/><b>Salary:</b> Rs. 45,000 &ndash; Rs. 50,000 per month</p><p><b>Job Brief:</b></p><p>We are looking for a skilled and proactive <b>IT Officer</b> to join our team. The ideal candidate will have a solid background in information technology, with strong skills in managing computer systems, networks, and software applications. This role is essential to maintaining and enhancing our IT infrastructure while supporting internal users.</p><p><b>Key Responsibilities:</b></p><ul><li>Install, configure, and maintain computer hardware, software, and networks.</li><li>Troubleshoot and resolve issues related to desktops, laptops, servers, and printers.</li><li>Provide timely technical support and user assistance across the organization.</li><li>Ensure the security of IT systems through data backups, antivirus protection, and access control.</li><li>Manage and monitor network components including routers, switches, firewalls, and VPNs.</li><li>Develop and enforce IT policies, procedures, and standards to ensure compliance.</li><li>Research and recommend new technologies to improve efficiency and operations.</li><li>Collaborate with various departments to address IT needs and implement solutions.</li></ul><p><b>Requirements &amp; Qualifications:</b></p><ul><li><b>Education:</b> Master&rsquo;s degree in Information Technology, Computer Science, or a related field.</li><li><b>Experience:</b> Proven track record in IT support or administration.</li><li><b>Technical Skills:</b></li><li>Proficiency in hardware/software troubleshooting</li><li>Strong knowledge of Windows, Linux, and macOS</li><li>Understanding of network protocols and IT security</li><li><b>Soft Skills:</b></li><li>Excellent problem-solving and communication skills</li><li>Strong attention to detail and accuracy</li><li>Ability to work under pressure and manage multiple priorities</li></ul><p><b>Key Skills:</b></p><ul><li>IT support &amp; helpdesk</li><li>Hardware/software troubleshooting</li><li>Network administration</li><li>Security and access control</li><li>IT policy implementation</li><li>Project management</li><li>Technical documentation</li><li>Communication &amp; collaboration</li><li>Problem-solving</li><li>Attention to detail</li></ul><p>Job Type: Full-time</p><p>Pay: Rs45,000.00 - Rs50,000.00 per month</p><p>Work Location: In person</p>

<p>We are looking for a skilled and proactive <b>IT Officer </b>at our Giga Mall Islamabad office with at least 2 years of hands-on experience to support our organization's IT infrastructure, systems, and users. The ideal candidate will be responsible for maintaining computer networks, providing technical support, and ensuring the smooth functioning of IT operations.</p><p><b>Role and Responsibilities:</b></p><ul><li>Provide technical support to staff for hardware, software, and network issues.</li><li>Monitor and maintain computer systems, servers, and networks.</li><li>Troubleshoot system and network problems, diagnosing and solving hardware/software faults.</li><li>Install, configure, and maintain software and hardware systems.</li><li>Ensure data security, backups, and recovery procedures are in place and functioning.</li><li>Manage user accounts, permissions, and access control.</li><li>Assist in implementing and maintaining IT policies and procedures.</li><li>Coordinate with external vendors for repairs, purchases, and support when required.</li><li>Keep inventory of hardware and software assets.</li><li>Stay up to date with the latest technological trends and tools relevant to the organization&rsquo;s needs.</li></ul><p><b>Skills and Experience:</b></p><ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or related field.</li><li>Minimum 2 years of experience in a similar IT support or IT administration role.</li><li>Strong understanding of computer systems, networks, and troubleshooting techniques.</li><li>Proficiency in Windows and/or Linux environments.</li><li>Experience with Office 365, antivirus, backup solutions, and IT security tools.</li><li>Familiarity with network devices (routers, switches, firewalls) is a plus.</li><li>Good communication, problem-solving, and time management skills.</li><li>Ability to work independently and as part of a team.</li></ul><p>Job Type: Full-time</p><p>Pay: Rs40,000.00 - Rs50,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Islamabad: Reliably commute or planning to relocate before starting work (Preferred)</li></ul><p>Work Location: In person</p>

Bureau Veritas

<div><div><div><div><div>Business Unit:</div><div><br>
Government Services (GS)<br>
</div><div>Location:</div><div><br>
Islamabad<br>
</div></div><br>
<div><div>Function</div><div><br>
Finance operations<br>
</div><div>Title :</div><div><br>
Finance Officer<br>
</div></div><br>
<div><div>Reporting to:</div><div><br>
GS Finance &ndash; Team Leader</div><div><br>
Title:</div><ul><li><br>
</li></ul></div><div><div><br>
Managing:</div><div><br>
Finance operations/Invoicing<br>
</div><div>Title:</div><ul><li><br>
</li></ul></div><div><div><br>
Internal support</div><div><br>
VOC Issuing Office / Technical Manager, Team Leader &ndash; Operations</div><div><br>
External:</div><ul><li><br>
</li></ul></div></div><div></div><div><div><div><br>
Role Purpose Statement: Responsible for finance matters of VoC programs. He/She performs the job within the framework of the BV Quality Assurance System, the Code of Ethics and the BV Group policy.<br>
</div></div><br>
<div><p>RESPONSIBILITIES/ACCOUNTABILITIES</p><p>
PERFORMANCE INDICATORS</p></div><div></div><div><div><p><br>
As a finance officer, his/her responsibility covers:</p><ul><li>
Creating invoices in Flex (issuing and sharing invoices with clients for service rendered, )
</li><li>Creating invoices to groups ( Internal Service G Mark, &amp; Back charge for Iraq COC fees &amp; Border Fees )</li><li>
Manage the follow up of outstanding payment Internal Invoicing</li><li>
Make monthly provisions, as needed.</li><li>
Perform any other operational tasks as and when required by the Management</li></ul><p></p><p><br>
As part of HSE requirements, his/her responsibilities includes:</p><br>
<p></p><ul><li>
Comply at all times with all applicable legal requirements, BV Dubai HSE Policies/guidelines and procedures, client&rsquo;s HSE procedures and code of practices, as applicable.
</li><li>Maintain personal work areas tidy and hazard free and report any deviation/fault/hazard immediately to the location manager/line manager/supervisor.</li><li>
Report immediately any newly identified hazard and participate in devising suitable operational control to eliminate/minimize the pertinent risk.
</li><li>Report immediately any HSE incident and cooperate in investigation.
</li><li>Authorized to stop work if condition, situation, environment&hellip;etc is not safe to perform the activity (immediately inform to reporting person (N+1) in the department for further guidance, if this authority is used).</li><li>
Accountable to take care of your own health and safety and that of people who may be affected by what you do or do not do.
</li><li>Accountable for co-operating with others on health and safety, and not interfere with, or misuse, anything provided for your health, safety or welfare.</li></ul></div><p></p><div><br>
<ul><li>
Accuracy (correspondence, communication, etc &hellip;)</li><li>
Achievement of workload</li><li>
Meet the deadlines</li><li>
Planning and organisation of work</li><li>
Customer relationship management</li></ul></div></div></div><p></p><div><div><p><br>
KNOWLEDGE, SKILLS &amp; EXPERIENCE</p><p><br>
KEY COMPETENCIES</p></div><div><div><br>
<ul><li>
Fresh Graduate in relvenat field.</li><li>
0-1 year of experience is required.</li><li>
Higher Education Certificate</li><li>
Excellent PC skills</li><li>
English proficiency</li><li>
Communication skills</li><li>
General Commerce/finance knowledge</li></ul><div><br>
</div></div><ul><li>BV Core &amp; Business values</li><li>
Self-motivation</li><li>
Teamwork and co-operation</li><li>
Customer service orientation</li><li>
Initiative</li><li>
Integrity, confidentiality</li></ul></div></div></div></div>

Finance Officer - GS

Bureau Veritas Group

<div>
 <strong>
  <strong>
   Business Unit:
   <br/>
   <br/>
  </strong>
 </strong>
 Government Services (GS)
 <br/>
 <br/>
 <strong>
  Location:
  <br/>
  <br/>
 </strong>
 Islamabad
 <br/>
 <br/>
 <strong>
  Function
  <br/>
  <br/>
 </strong>
 Finance operations
 <br/>
 <br/>
 <strong>
  <strong>
   Title :
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  Finance Officer
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Reporting To:
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  GS Finance &ndash; Team Leader
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Title:
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  Managing:
  <br/>
  <br/>
 </strong>
 Finance operations/Invoicing
 <br/>
 <br/>
 <strong>
  <strong>
   Title:
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  Internal support
  <br/>
  <br/>
 </strong>
 VOC Issuing Office / Technical Manager, Team Leader &ndash; Operations
 <br/>
 <br/>
 <strong>
  <strong>
   External:
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  Role Purpose Statement:
 </strong>
 Responsible for finance matters of VoC programs. He/She performs the job within the framework of the BV Quality Assurance System, the Code of Ethics and the BV Group policy.
 <br/>
 <br/>
 <strong>
  Responsibilities/Accountabilities
  <br/>
  <br/>
 </strong>
 PERFORMANCE INDICATORS
 <br/>
 <br/>
 <strong>
  <strong>
   As a Finance Officer, His/her Responsibility Covers:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Creating invoices in Flex (issuing and sharing invoices with clients for service rendered, )
  </li>
  <li>
   Creating invoices to groups ( Internal Service G Mark, &amp; Back charge for Iraq COC fees &amp; Border Fees )
  </li>
  <li>
   Manage the follow up of outstanding payment Internal Invoicing
  </li>
  <li>
   Make monthly provisions, as needed.
  </li>
  <li>
   Perform any other operational tasks as and when required by the Management
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   As Part Of HSE Requirements, His/her Responsibilities Includes:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Comply at all times with all applicable legal requirements, BV Dubai HSE Policies/guidelines and procedures, client&rsquo;s HSE procedures and code of practices, as applicable.
  </li>
  <li>
   Maintain personal work areas tidy and hazard free and report any deviation/fault/hazard immediately to the location manager/line manager/supervisor.
  </li>
  <li>
   Report immediately any newly identified hazard and participate in devising suitable operational control to eliminate/minimize the pertinent risk.
  </li>
  <li>
   Report immediately any HSE incident and cooperate in investigation.
  </li>
  <li>
   Authorized to stop work if condition, situation, environment&hellip;etc is not safe to perform the activity (immediately inform to reporting person (N+1) in the department for further guidance, if this authority is used).
  </li>
  <li>
   Accountable to take care of your own health and safety and that of people who may be affected by what you do or do not do.
  </li>
  <li>
   Accountable for co-operating with others on health and safety, and not interfere with, or misuse, anything provided for your health, safety or welfare.
  </li>
  <li>
   Accuracy (correspondence, communication, etc &hellip;)
  </li>
  <li>
   Achievement of workload
  </li>
  <li>
   Meet the deadlines
  </li>
  <li>
   Planning and organisation of work
  </li>
  <li>
   Customer relationship management
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Knowledge, Skills &amp; Experience
  <br/>
  <br/>
 </strong>
 <strong>
  KEY COMPETENCIES
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Fresh Graduate in relvenat field.
  </li>
  <li>
   0-1 year of experience is required.
  </li>
  <li>
   Higher Education Certificate
  </li>
  <li>
   Excellent PC skills
  </li>
  <li>
   English proficiency
  </li>
  <li>
   Communication skills
  </li>
  <li>
   General Commerce/finance knowledge
  </li>
  <li>
   BV Core &amp; Business values
  </li>
  <li>
   Self-motivation
  </li>
  <li>
   Teamwork and co-operation
  </li>
  <li>
   Customer service orientation
  </li>
  <li>
   Initiative
  </li>
  <li>
   Integrity, confidentiality
  </li>
 </ul>
</div>


Explore 354+ Service officer in Islamabad this October. Find roles across top companies and apply now to boost your career.

354 service officer jobs IN Islamabad

Customer Service Officer (Pashto language) – ZONG Project

Customer Service Representative

IT Officer

IT Officer

IT Officer

Finance Officer - GS

Finance Officer - GS