accounts officer

customer service representative Jobs in Karachi

customer service representative

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personal assistant/administrative officer Jobs in Karachi

personal assistant/administrative officer

service officer

AGILE HR

Job Title: Customer Service OfficerLocation: Phase VII, DHA KarachiShift: MorningCompany: Vehicle TrackingWe&rsquo;re hiring energetic and detail-oriented individuals to join our Fleet Operations Team! You&rsquo;ll monitor vehicles via GPS, coordinate with drivers, handle alerts, and maintain fleet performance reports.Requirements:<ul><li>Bachelor&rsquo;s degree (fresh grads welcome)</li><li>0&ndash;1 year of experience in a similar role</li><li>Strong communication in English &amp; Urdu</li><li>Proficient in MS Office</li><li>Proactive and team-oriented</li></ul>Job Types: Full-time, FresherPay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Customer Service Officer

Waada Digital Pvt Ltd

Shaadi.org.pk is thrilled to invite you to our Job Fair at our North Nazimabad Branch, where we&rsquo;ll be conducting WALK-IN INTERVIEWS for the following position:Position:Customer Service &amp; Matchmaking Officer Location: North Nazimabad BranchEligibility Criteria:<ul><li>Open to both males and females</li><li>Formal attire is mandatory</li><li>Basic computer skills are required</li><li>Must bring an updated CV</li><li>Age: 24+</li><li>Minimum 2 years of experience in marketing or a related field</li></ul>Interview Schedule:Wednesday, 22nd October Timing: 9:00 AM &ndash; 12:00 PMBefore You Attend:Please review our career page for more details: https://shaadi.org.pk/careerDon&rsquo;t miss this opportunity to become part of a dynamic and growing team at Shaadi.org.pk!We look forward to meeting passionate and talented professionals like you.Regards, Team HR &ndash; Shaadi.org.pkJob Type: Full-timePay: Rs75,000.00 - Rs150,000.00 per monthWork Location: In person

Customer Service & Matchmaking Officer

Safa Worldwide Private Limited

PLEASE NOTE! NOT ANSWERING QUESTIONS WILL RESULT IN DIRECT REJECTION OF APPLICATION EVEN IF YOU HAVE RELEVANT EXPERIENCE. Job Title: Quality Assurance Officer &ndash; Outbound Sales CallsAbout the RoleWe are looking for a Quality Assurance (QA) Officer to monitor, evaluate, and enhance the performance of our International Sales Representatives who engage with UK-based clients. The QA Officer will play a critical role in maintaining service excellence by ensuring all outbound calls meet the company&rsquo;s communication, compliance, and customer experience standards.You will be responsible for reviewing recorded sales calls, providing feedback, identifying training needs, and supporting continuous improvement across the sales team.Responsibilities:<ul><li>Monitor and evaluate outbound sales calls for quality, accuracy, compliance, and customer engagement standards.</li><li>Assess call recordings to ensure adherence to scripts, sales processes, and company policies.</li><li>Provide constructive feedback and coaching to sales representatives to improve performance and communication effectiveness.</li><li>Develop and maintain QA scorecards, evaluation criteria, and performance reports.</li><li>Identify common issues or gaps in call handling and recommend process improvements.</li><li>Collaborate with Sales Managers and Trainers to align quality standards with sales goals and training programs.</li><li>Ensure that all representatives maintain a professional tone, clear English communication, and ethical sales practices.</li><li>Support management during monthly performance reviews by sharing insights and quality reports.</li><li>Maintain confidentiality of all monitored communications and sensitive customer data.</li><li>Excellent interpersonal skills and the ability to thrive in a team environment</li></ul>What We Offer:<ul><li>Competitive salary: PKR 60,000 &ndash; 75,000+ Commissions (based on experience)</li><li>Ongoing professional development and growth opportunities</li><li>Monthly performance reviews for career advancement</li><li>Supportive, collaborative, and employee-focused work culture</li></ul>Working Hours:<ul><li>Monday &ndash; Friday: 2:00 PM &ndash; 11:00 PM</li><li>Saturday: 2:00 PM &ndash; 8:00 PM (Half-day)</li></ul>Additional Details:<ul><li>Job Type: Full-Time | Office-Based</li><li>Compensation: PKR 60,000 &ndash; 75,000 + Commissions per month</li><li>Location Requirement: Must be based in Karachi</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs75,000.00 per monthApplication Question(s):<ul><li>Briefly mention the campaigns you have worked in before?</li><li>Do you have on call INTERNATIONAL SALES experience in a call centre?</li><li>What's your age?</li><li>What's your residential area?</li><li>Can you manage your own transport to DHA Ph 6 chota shahbaz commercial daily?</li><li>What are you basic salary expectations?</li><li>What was your last salary?</li><li>Do you have OA levels background?</li><li>Are you employed or unemloyed? (if employed, how long is your notice period)?</li></ul>Work Location: In person

QA Officer – Sales Calls

Logon Broadband Pvt Ltd

Job Description:LOGON BROADBAND PVT LTD.Location: Clifton, KarachiGender: Female OnlyJob Overview: Client Invoicing and Coordination Officer As a Client Invoicing and Coordination Officer at LOGON BROADBAND PVT LTD. , you will assist managing billing processes for corporate clients and ensuring effective coordination between various departments to enhance customer satisfaction. This position demands a high level of accuracy, professionalism, and interpersonal skills to thrive in a dynamic and customer-centric environment.Job Responsibilities:Billing Management:1. Generate accurate and timely invoices for corporate clients based on contractual agreements and service usage.2. Monitor billing cycles, resolve discrepancies, and ensure compliance with company billing policies.3. Handle billing inquiries from corporate clients and provide efficient and courteous resolution.Coordination and Communication:1. Collaborate with the Sales, Customer Service, and Technical Support teams to streamline communication and ensure a seamless customer experience.2. Act as a liaison between corporate clients and internal departments to address service-related issues and facilitate prompt resolutions.3. Maintain open lines of communication with clients to gather feedback, address concerns, and identify opportunities for improvement.Contract Compliance:1. Ensure adherence to contractual terms and conditions in billing processes and client interactions.2. Collaborate with legal and sales teams to review and update service contracts, as needed.3. Monitor contract renewals and proactively communicate with clients to ensure continuous service.Reporting and Analysis:1. Generate regular reports on billing performance, revenue collection, and outstanding payments.2. Analyze billing data to identify trends, discrepancies, and areas for improvement.3. Provide insights and recommendations to enhance billing processes and efficiency.Customer Relationship Management:1. Build and maintain strong relationships with corporate clients, serving as their primary point of contact for billing and coordination matters.2. Proactively engage with clients to understand their evolving needs and align services accordingly.Qualifications:Bachelor/ Master's degree in Business Administration, Finance, or a related field.Proven experience in billing, coordination, or customer-facing roles, preferably in the telecommunications or ISP industry.Strong understanding of billing processes and contract management.Excellent communication and interpersonal skills.Detail-oriented with a high level of accuracy in work.Proficient in Microsoft Office Suite, especially Excel.Familiarity with billing software and CRM systems is a plus.Logon Broadband Pvt Ltd is an equal opportunity employer and values diversity in the workplace.To apply, please submit your resume and cover letter to careers@lbi.net.pk indicating the subject as &quot;Application for Client Invoicing and Coordination Officer- Female.Only shortlisted candidates will be called for interview.Salary: Rs. 50,000 - Rs. 70,000 per monthJob Type: Full-timePay: Rs45,000.00 - Rs70,000.00 per monthWork Location: In person

Client Invoicing and Coordination Officer (Female Only)

Ocean Management Services (Pvt) Ltd

Siddiqsons Tin Plate Limited is hiring a Marketing &amp; Sales Officer.Requirements:Minimum Graduate qualification1 to 2 years of experience in marketing or sales (preferably in an industrial or manufacturing sector)Good communication and interpersonal skillsProficient in MS OfficeLocation: Ocean Tower, Karachi, PakistanInterested candidates may send their CVs with the subject line &ldquo;Marketing &amp; Sales Officer &ndash; STPL.&rdquo;Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Marketing & Sales Officer

SG Allied Businesses Ltd

About Us We are a leading producer of premium mushrooms and vegetables, supplying high-quality fresh produce to restaurants, retailers, and distributors. We are looking for a proactive Account Recovery Officer to join our team and ensure smooth recoveries and dispatch operations.What You&rsquo;ll Do<ul><li>Follow up with customers to ensure timely payment recovery in line with agreed terms.</li><li>Coordinate daily dispatches with the sales and logistics teams.</li><li>Maintain accurate order and payment records.</li><li>Act as the primary point of contact for clients regarding payments and deliveries.</li><li>Generate regular recovery and outstanding reports for management.</li></ul>What We&rsquo;re Looking For<ul><li>Bachelor&rsquo;s degree in Business, Finance, Commerce, or related field.</li><li>2+ years&rsquo; experience in collections, recovery, or account management (FMCG/agri-produce experience is a plus).</li><li>Strong communication and negotiation skills.</li><li>Proficiency in MS Excel / QuickBooks or ERP systems.</li><li>Professional, detail-oriented, and reliable.</li></ul>Why Join Us?<ul><li>Work with a fast-growing company in the fresh produce industry.</li><li>Opportunity to build long-term client relationships.</li><li>Competitive salary + performance incentives.</li><li>Supportive team environment with growth potential.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthApplication Question(s):<ul><li>How many years of recovery experience do you have?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Recovery: 2 years (Preferred)</li></ul>Location:<ul><li>Karachi (Preferred)</li></ul>Work Location: In person

Customer Recovery Officer

Shahenshah Accountants & Consultants

Job Title: Public Relationship OfficerLocation: KarachiPosition Type: Full-TimeSalary Range: PKR 60,000 &ndash; 70,000 (commensurate with experience)RequirementsAge: 30 &ndash; 35 yearsEducation: O/A Level background with a minimum of a Bachelor&rsquo;s degree (required)Experience: 3&ndash;4 years of proven experience in Public Relations, Client Relations, or Communication rolesIndustry Background: Preference for candidates with prior work experience in the UAE, BPO sector, or UK/USA-based firmsAdditional: Call center experience will be considered a strong advantageKey ResponsibilitiesHandle all client inquiries related to business setup and government services in the UAE.Guide clients through the process of:Company formationTax registrationVisa processingBank account opening proceduresLegal documentation and compliance requirementsPrepare, review, and submit required documentation to government portalsEnsure all communication with clients is prompt, professional, and accurate.Stay updated with UAE business regulations, Freezone policies, and immigration rules.Maintain a high level of confidentiality, accuracy, and client satisfaction throughout the entire process.Coordinate with internal departments to ensure seamless client onboarding and service delivery.Skills RequiredStrong communication skills (both verbal and written)Excellent interpersonal and client-handling abilitiesProfessional demeanor with strong organizational and multitasking skillsAbility to perform effectively in a fast-paced, target-driven environmentJob Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthWork Location: In person

Public Relationship Officer

Explore 525+ Service officer in Karachi this November. Find roles across top companies and apply now to boost your career.