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Carlcare Services Pvt Ltd

Hiring Alert! Management Trainee Officer (MTO) &ndash; After Sales Service DivisionA fastest-growing China Mobiles, Accessories, and Solar company is looking for a motivated and high-potential Management Trainee Officer (MTO) to support the After Sales Service operations in Karachi. This role is ideal for fresh graduates or early-career professionals who want to build a solid foundation in service operations, customer experience, and technical service management.If you are eager to learn, grow fast, and develop expertise in managing mobile service operations, we want to hear from you!Key Role OverviewAs an MTO, you will work closely with the Area Service Manager and After Sales leadership team to learn and assist in the following service pillars. You will be given structured training, on-ground exposure, and mentorship to develop into a future service leader.Partner Life Cycle SupportAssist in identifying potential service partners and help in setting up service outlets.Support training sessions on CRM system usage, service processes, and company standards.Participate in branch audits, compliance checks, and report preparation.Assist in branch transition tasks including material settlement and ticket reconciliation.Service Performance &amp; Logistics AssistanceHelp monitor daily service operations and customer complaint handling.Follow up with branches to ensure timely closure of pending service tickets.Support spare parts tracking, inventory checks, and material return verification.Coordinate with service centers to ensure old parts are returned within timelines.Technical &amp; Business Development LearningLearn technical fundamentals of products and assist in skill-building sessions for service engineers.Support communication with sales teams and customers regarding service policies (DOA, DAP, warranty guidelines, EOS/EOL updates).Participate in initiatives to expand Out-of-Warranty services and build partnerships with Collection Points (CPs).Mandatory RequirementsEducation: Bachelor&rsquo;s degree (Engineering, Business, or relevant fields preferred).Skills: Good communication skills in English; strong willingness to learn.Experience: Fresh graduates or up to 1 year of experience in service, telecom, mobile, or related fields.Mindset: Strong problem-solving attitude, interest in mobile/tech industry, and adaptability for fieldwork within Karachi.Compensation &amp; BenefitsSalary: Market competitiveLearning Path: Comprehensive training program, mentorship, and potential to grow into supervisory rolesEnvironment: Fast-paced, innovative, and growth-driven company cultureReady to kick-start your career in After Sales Service with a rapidly growing brand? Apply now or refer an aspiring professional!#Hiring #KarachiJobs #MTO #ManagementTrainee #AfterSalesService #MobileIndustry #Telecom #FreshGraduates #CareerStartJob Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Management Trainee Officer (MTO) – After Sales Service Division

GBA Services Pvt. Ltd.

We're Hiring &ndash; Operations Officer (Insurance Operations)A third-party service provider for State Life Insurance is looking to hire an Operations Executive with 1+ year of experience in Insurance Back-Office.Role Responsibilities<ul><li>Process cancellations and proposal refunds</li><li>Issue receipts accurately and on time</li><li>Ensure timely updating of deduction files in the system and generate reports for multiple stakeholders</li><li>Manage email correspondence and communicate effectively with stakeholders</li></ul>Requirements<ul><li>Minimum 1 year experience in insurance back-office or bank operations</li><li>Strong documentation and verification skills</li><li>Good communication and follow-up abilities</li><li>Proficiency in MS Office</li></ul>Send your CV to career@gba.com.pk with &ldquo;Operations Officer&rdquo; in the subject line.Job Type: Full-time, Permanent Salary: Market competitiveJob Type: Full-timeWork Location: In personApplication Deadline: 30/12/2025

Operations Officer (Insurance Operation)

Peridot Products

The Corporate Sales Officer &ndash; Institutional &amp; HORECA will be responsible for driving business growth by identifying, developing, and managing relationships with institutional clients, HORECA (Hotels, Restaurants &amp; Caf&eacute;s), and corporate accounts. The role focuses on generating sales, expanding the customer base, ensuring timely order execution, and delivering excellent client service to meet organizational sales targets.Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field (MBA preferred).</li><li>4-5 years of relevant experience in Institutional Sales, HORECA, FMCG, or Corporate Sales.</li><li>Experience in client onboarding, corporate contracting, and HORECA channel management will be an advantage.</li></ul>Job Type: Full-timePay: Rs70,000.00 - Rs75,000.00 per monthWork Location: In person

Corporate Sales Officer - Institutional Sales & HORECA

Digital Bizkart

Management Trainee Officer (MTO) &ndash; Client ServiceLocation: PECHS Block 6, Near Delhi Sweets, Shahrah-e-Faisal, KarachiDuration: 6 Months (with the possibility of extension or permanent placement)Stipend: PKR 30,000 &ndash; 35,000 per monthTimings: 10:00 AM &ndash; 7:00 PM (Monday to Friday)We are looking for ambitious and motivated fresh graduates to join our MTO &ndash; Client Service Program. This program offers hands-on exposure to client management, market research operations, and project coordination to build a strong foundation for your corporate career.Key Responsibilities:<ul><li>Assist in planning and executing project campaigns and operational tasks.</li><li>Manage the field team and follow up for market research data collection.</li><li>Coordinate and manage ATL/BTL market research projects as per client requirements.</li><li>Work on reports, data compilation, and analysis.</li><li>Liaise with clients to ensure smooth execution and timely project delivery.</li></ul>Requirements:<ul><li>Fresh graduates (BBA/MBA - Marketing/Operations).</li><li>Strong communication, coordination, and analytical skills.</li><li>Proficiency in MS Office (Excel, Word, PowerPoint).</li><li>Ability to manage and coordinate client requirements effectively.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs35,000.00 per monthWork Location: In person

Management Trainee Officer (MTO) – Client Service

Scaleup Connect

Job Title: Customer Support OfficerWork Schedule: 10:00 AM &ndash; 6:00 PM, Monday to SaturdayLocation: Nazimabad \ University roadKey ResponsibilitiesCustomer Communication<ul><li>Respond to incoming calls and chat inquiries promptly and professionally.</li><li>Assess customer concerns accurately and provide straightforward, effective solutions.</li><li>Handle complaints with patience and tact, ensuring issues are fully resolved and properly followed up.</li></ul>Operational Support<ul><li>Process, service requests, and customer account updates with accuracy.</li><li>Maintain clean and detailed records of all customer interactions.</li><li>Coordinate with internal teams to ensure fast, reliable resolutions.</li></ul>Service Quality &amp; Improvement<ul><li>Track recurring customer concerns and share insights to help improve service processes.</li><li>Assist with concise reports on common inquiries and service patterns.</li><li>Suggest practical adjustments that can enhance customer experience and workflow efficiency.</li></ul>Requirements<ul><li>Minimum 2 years of experience in customer support, preferably phone/chat based.</li><li>Clear and confident communication skills, both spoken and written.</li><li>Ability to stay composed during challenging customer interactions.</li><li>Strong attention to detail and consistent accuracy in documentation.</li><li>Comfortable using CRM platforms, chat systems, and basic office software.</li></ul>Preferred<ul><li>Previous experience in a local business environment such as retail, services, or logistics.</li><li>Additional language skills depending on customer demographics.</li></ul>Job Type: Full-timeWork Location: In person

Customer Support Officer

Skylink Distributions (Pvt.) Ltd

Job Title: Client Relationship OfficerJob Description:The Client Relationship Officer is responsible for managing client accounts and building lasting relationships with key stakeholders. This role requires excellent interpersonal skills, a customer-centric approach, and the ability to collaborate effectively with internal teams. The Client Relationship Officer will work directly with clients to ensure their satisfaction, address their needs, and drive business growth by delivering tailored solutions and exceptional service.Key Responsibilities:<ul><li>Client Onboarding and Integration</li><li>Guide new clients through the onboarding process, ensuring they are familiar with company products, services, and processes. Provide them with the necessary tools and resources to get started smoothly.</li><li>Establish and Maintain Client Relationships</li><li>Act as the primary point of contact for assigned clients, building and maintaining strong, long-term relationships based on trust, communication, and exceptional service.</li><li>Address Client Inquiries and Concerns</li><li>Respond to client inquiries, issues, and requests promptly, ensuring their concerns are addressed and resolved in a professional and efficient manner.</li><li>Client Retention and Satisfaction</li><li>Regularly engage with clients to assess satisfaction levels and identify opportunities for improvement. Work proactively to ensure clients remain satisfied and loyal to the company.</li><li>Monitor Client Accounts</li><li>Track and monitor client accounts to ensure all agreements and service levels are being met. Provide regular updates and reports to clients regarding account health, progress, and performance.</li><li>Identify Opportunities for Upselling and Cross-selling</li><li>Recognize opportunities within existing accounts for upselling or cross-selling additional products or services that meet client needs. Work with sales teams to present these opportunities to clients.</li><li>Collaborate with Internal Teams</li><li>Work closely with other departments (sales, marketing, operations, support) to ensure client needs are met effectively. Communicate client feedback and insights to relevant teams to improve products/services.</li><li>Develop and Implement Client Retention Strategies</li><li>Create and execute strategies to retain and grow client relationships, such as regular check-ins, customer feedback sessions, and personalized service offerings.</li><li>Prepare and Deliver Client Reports</li><li>Provide clients with regular performance reports, status updates, and insights on key metrics, helping them understand how the company&rsquo;s offerings are benefiting their business.</li><li>Resolve Client Issues and Escalate When Necessary</li><li>Act as a problem-solver for any client issues or concerns. If necessary, escalate unresolved issues to higher management or specialized teams to ensure timely resolution.</li></ul>Qualifications:<ul><li>Education: A Bachelor&rsquo;s degree in Business Administration, Marketing, Communications, or a related field.</li><li>Experience: 1-3 years of experience in customer service, account management, or relationship management.</li><li>Candidates proficient in Sindhi language are encourage to apply for this role.</li><li>Skills:</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities with a focus on customer satisfaction.</li><li>Ability to manage multiple accounts and projects simultaneously.</li><li>Strong organizational and time management skills.</li></ul>Key Performance Indicators (KPIs):<ul><li>Client Retention Rate</li><li>Revenue Growth from Existing Clients</li><li>Response Time to Client Inquiries and Requests</li><li>Successful Resolution of Client Issues</li><li>Frequency of Client Engagement/Touch-points</li></ul>Job Type: Full-timeWork Location: In person

Client Relationship Officer

ABIC

We're Hiring: IT OfficerAre you tech-savvy and ready to support a dynamic company&rsquo;s IT operations? Join us as an IT Assistant and be the backbone of our IT support!What You&rsquo;ll Do:-Manage and troubleshoot company network, workstations, and printers-Assist the IT Manager/HOD with hardware/software installations and maintenance-Set up new computers, create user accounts, and install software-Document installations and issue resolutions-Implement and maintain IT management tools for smooth communication-Coordinate with vendors and service providers as needed- Perform repairs and preventive maintenance on office techWhat We&rsquo;re Looking For:- Basic to intermediate knowledge of computer hardware and software- Problem-solving mindset with attention to detail- Ability to document technical work clearly- Good communication and teamwork skills- Prior experience in IT support is a plus but not mandatoryWhy Join Us?- Friendly, supportive work environment- Opportunities to learn and grow in your IT career- Work with a motivated team that values your inputReady to be part of our tech team? Send your resume to hr@abicsystem.comJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

IT Officer

Explore 558+ Service officer in Karachi this December. Find roles across top companies and apply now to boost your career.