service officer

UNIVERSAL LOGISTICS SERVICES (PRIVATE) LIMITED

We&rsquo;re Hiring: Customer Service Officer &ndash; KarachiAre you passionate about delivering exceptional customer experiences and want to grow in the logistics industry?Join UPS Pakistan and become part of a global leader known for world-class service and innovationWhat We&rsquo;re Looking For<ul><li>1&ndash;2 years of experience in customer service (logistics/courier experience is a plus)</li><li>Bachelor&rsquo;s degree is must</li><li>Strong communication skills &ndash; calls, emails &amp; customer handling</li><li>A proactive mindset with strong teamwork abilities</li></ul>Your Key Responsibilities:<ul><li>Handle customer queries related to import/export &amp; shipment tracking</li><li>Ensure quick and effective resolution of issues &amp; complaints</li><li>Identify opportunities and generate leads for sales</li><li>Create airway bills and coordinate with operations teams</li></ul>Perks &amp; Benefits:<ul><li>Fuel</li><li>Medical Insurance</li><li>Performance-Based Incentives</li></ul>Location: KarachiApply Now: upspakistanhr@ups.comTake the next step in your career with UPS &ndash; where growth meets opportunity!Pay: Rs50,000.00 - Rs55,000.00 per monthWork Location: In person

Customer Service Officer

Avery Dennison

<div>Company Description 
About Avery Dennison 
Avery Dennison Corporation (NYSE: AVY) is a global materials science and digital identification solutions company. We are Making Possible&trade; products and solutions that help advance the industries we serve, providing branding and information solutions that optimize labor and supply chain efficiency, reduce waste and mitigate loss, advance sustainability, circularity and transparency and better connect brands and consumers. We design and develop labeling and functional materials, radio-frequency identification (RFID) inlays and tags, software applications that connect the physical and digital and offerings that enhance branded packaging and carry or display information that improves the customer experience. Serving industries worldwide &mdash; including home and personal care, apparel, general retail, e-commerce, logistics, food and grocery, pharmaceuticals and automotive &mdash; we employ approximately 35,000 employees in more than 50 countries. Our reported sales in 2025 were $8.9 billion. Learn more at www.averydennison.com. 
Job Description 
YOUR RESPONSIBILITIES WILL INCLUDE:<ul><li>
To coordinate with the sales and production stakeholders and other functional stakeholders to ensure timely delivery of quality goods and services.</li><li>
To timely respond to customer enquiries and requests via all modes of communication.</li><li>
To handle customer complaints according to the Company procedures and service standard.</li><li>
To communicate with customers and vendors regarding the latest development of the customers and work with Customer Service Supervisor to maintain updated customer profile information.</li><li>
To use the updated standard forms and to work with Customer Service Supervisor to maintain updated records as required by ISO procedures (e.g. order forms etc.).</li><li>
To acknowledge customers on new orders by email and forward it to the Central Order Desk in case missing.</li><li>
To check the customer order information.</li><li>
To Coordinate and follow up with the customers for unclean orders to resolve in a timely manner.</li><li>
To Coordinate with GPD for the new item setup.</li><li>
To Coordinate with finance for new customer account setup along with form and necessary documents.</li><li>
To check the data and release in the system as per customer order forms.</li><li>
To coordinate with the customers in case of data issues like non availability or incorrect.</li><li>
To send the layouts to the customers for approval and inform the Order Management Team for processing after approval.</li><li>
To share the Proforma Invoices with the customers for official Purchase Order or advanced payment arrangement.</li><li>
To share the daily dispatch details with the customers.</li><li>
To share the overall open orders status with the customers (bi-weekly, weekly or fortnightly basis).</li><li>
Assist supervisor to investigate the root cause of CCR(Customer Complaint Record) and work out corrective action.</li><li>
Ensure to follow the SOPs and Business Rules related to the Customer Services Department.</li></ul> 

Qualifications 
The Customer Services Officer will have experience as a customer relations professional, working across business and geographical boundaries for a publicly traded company. Background/experience in customer relations is a plus. He/she must be able to meet the following criteria:<ul><li>
Bachelor&rsquo;s degree with 4-5 years of Experience in handling corporate customers preferably in an export industry</li><li>
Active Listening and Communication skills</li><li>
Empathy and Patience</li><li>
Responsiveness</li><li>
Emotional Intelligence</li><li>
Integrity</li><li>
Analytical skills</li><li>
Grip on Google tools</li><li>
Decision Making skills</li><li>
Time Management</li></ul> 

Additional Information 
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All your information will be kept confidential according to EEO guidelines.</div>

Senior Customer Service Officer

Human Capital HR Solutions

Customer Officer &ndash; Import &amp; Export Documentation / Customer CareLocation: Port Qasim, Karachi Industry : Maritime and logistics (A Joint Venture between Dubai and Pakistan) Employment Type: Full-TimeQualification: Minimum BachelorsHuman capital HR Solutions, is looking for a Customer Officer to support its operations at Port Qasim. This role is ideal for individuals with strong communication skills who can effectively handle customer interactions and documentation related to import and export processes.Key Responsibilities:<ul><li>Handle customer queries and provide timely and professional responses</li><li>Coordinate with clients regarding import and export documentation</li><li>Ensure accurate preparation and processing of required documents</li><li>Maintain clear and consistent communication with internal teams and customers</li><li>Provide excellent customer service and resolve issues efficiently</li><li>Keep records of customer interactions and documentation</li></ul>Requirements:<ul><li>Strong verbal and written communication skills</li><li>Customer-focused mindset with a professional attitude</li><li>Basic understanding of documentation processes (training can be provided)</li><li>Ability to manage multiple tasks and meet deadlines</li><li>Proficient in MS Office (Word, Excel, Outlook)</li><li>1 to 2 years of experience in customer service or similar role</li></ul>What We Offer:<ul><li>Opportunity to work in an international business environment</li><li>Exposure to import and export documentation processes</li><li>Professional growth and learning opportunities</li><li>Competitive salary package</li></ul>How to Apply:<ul><li>Send your CV to: careers1.hc@gmail.com</li><li>CC: careers@humancapitalintl.com</li><li>Subject Line: &ldquo;Customer Officer &ndash; Import &amp; Export Documentation / Customer Care&rdquo;</li><li>Follow our social accounts for the latest job opportunities:</li><li>Instagram: https://www.instagram.com/humancapitalhrsolutions/</li><li>LinkedIn: https://www.linkedin.com/company/human-capital-hr-solution/</li><li>Facebook: https://www.facebook.com/humancapitalhrsolution/</li></ul>Job Type: Full-timeWork Location: In person

Customer Care Officer – Import & Export Documentation

Horizon Tech

Horizon Tech is seeking a proactive and organized Admin Officer to join our team. The ideal candidate will be responsible for ensuring the efficient and effective running of office operations by providing administrative support, managing clerical tasks, facilitating communication, and maintaining a productive work environment.Must Haves:<ul><li>Minimum of 2 years of experience in an Administrative Officer or administrative support role.</li><li>Bachelors degree in Business Administration, Management, or a related field is preferred.</li><li>Excellent organizational and time-management skills.</li><li>Strong written and verbal communication abilities.</li><li>Proficiency in Microsoft Office Suite and Google Workspace.</li><li>Ability to multitask, prioritize tasks, and meet deadlines effectively.</li><li>Strong attention to detail and problem-solving skills.</li><li>Customer service-oriented with strong interpersonal skills.</li><li>Knowledge of basic financial principles is a plus.</li><li>Must be flexible to work in rotational shifts and a full-time schedule.</li></ul>Responsibilities:<ul><li>Manage office administration, including office supplies inventory and timely procurement.</li><li>Ensure the office is well-maintained, organized, and all equipment is functioning properly.</li><li>Handle incoming and outgoing correspondence, including emails, phone calls, and mail.</li><li>Organize, maintain, and update office filing systems and databases.</li><li>Provide administrative and clerical support to senior management and staff members.</li><li>Assist in the preparation of reports, presentations, and other official documents.</li><li>Assist with budget preparation, expense tracking, and invoice processing (accounts payable and receivable).</li><li>Handle staff inquiries and complaints across multiple communication channels (Skype, WhatsApp, etc.).</li><li>Maintain relationships with external vendors and service providers.</li><li>Ensure compliance with company policies and procedures and assist in policy development and implementation.</li><li>Maintain confidentiality of sensitive company and employee information.</li></ul>Other Details:<ul><li>Work Timings: Rotational Shifts</li><li>Job Type: Full-Time</li><li>Career Growth: Opportunities to advance into roles such as Admin Executive, Assistant Manager, or Operations Manager.</li><li>Relocation: Candidates must reliably commute or be willing to relocate before starting work.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Admin Officer: 2 years (Required)</li></ul>Work Location: In person

Admin Officer

Ispahani parker

Go: https://forms.gle/vHVoK5mVkTjRuvX2ASales officer job, Miscellaneous work i.e. Public Dealing in Government Departments, maintenance etc.Must Own MotorcycleDescon Construction Company Pvt. Ltd.Job Type: Full-timePay: Rs80,000.00 per monthApplication Question(s):<ul><li>What is your Education Level (Highest)?</li><li>What is your Age?</li><li>Are you Punjabi, Memon, Sindhi, Urdu Speaking? (Question intended for statistics)</li><li>Do you have your own Motorcycle/Car?</li></ul>Work Location: In person

Memon Sales Officer

MobInspire PVT Ltd

Job descriptionJob Title: Admin OfficerJob Description:We are seeking a responsible and energetic Admin Officer for our call center night shift. The role involves handling routine admin tasks, staff transport (van) coordination, inventory management, and local purchases to ensure smooth operations.Key Responsibilities:&middot; Manage routine administrative tasks during night operations.&middot; Handle van/transport issues and ensure timely staff pick &amp; drop coordination.&middot; Address general admin issues and provide quick resolutions.&middot; Maintain inventory records and monitor stock levels.&middot; Manage local purchases and ensure availability of office supplies.&middot; Support management with day-to-day operational requirements.Requirements:&middot; Bachelor&rsquo;s degree or equivalent qualification (preferred).&middot; 1&ndash;2 years of experience in administration/operations (Call Center Experience is a plus).&middot; Strong organizational and problem-solving skills.&middot; Good communication and coordination abilities.&middot; Willing to work in night shift.What We Offer:&middot; Competitive salary package.&middot; Professional work environment.&middot; Growth opportunities within the company.Location: Shahrah e Faisal, Karachi.Shift Timing: Night Shift (Full-time)How To Apply:Send your updated resume at mobin@creativeworldprime.com &amp; 0307-9444681 with the subject &ldquo;Admin Officer &ldquo;or apply here directly.Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

BHY Hospital

Job Title: Admin OfficerJob Summary: The Admin Officer is responsible for overseeing and coordinating daily administrative operations within the hospital. The role ensures smooth functioning of administrative processes, compliance with healthcare regulations, and effective support to medical and non-medical staff.Responsibilities:&middot; Conduct daily administrative rounds to monitor hospital operations and identify any issues.&middot; Address and resolve patient-related concerns promptly in accordance with hospital policies and procedures.&middot; Coordinate with medical, nursing, and support departments to ensure efficient workflow.&middot; Supervise front desk, housekeeping, and security staff to maintain service quality and discipline.&middot; Maintain accurate records, documentation, and filing systems.&middot; Ensure compliance with hospital policies, SOPs, and regulatory requirements.&middot; Handle patient and attendant complaints professionally and ensure timely resolution.&middot; Oversee administrative supplies and coordinate procurement when required.&middot; Assist management in preparing reports, audits, and operational improvements.Requirements &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Healthcare Management, or related field.</li><li>2&ndash;4 years of experience in hospital or healthcare administration preferred.</li><li>Strong organizational and communication skills.</li><li>Ability to multitask and handle pressure in a fast-paced environment.</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li><li>Knowledge of healthcare compliance and administrative procedures is a plus.</li></ul>Skills &amp; Competencies:<ul><li>Problem-solving and decision-making skills</li><li>Team coordination and leadership ability</li></ul>Job type: Full-timeShift: Rotation ShiftPlease send your resume to the HR Department BHY Hospital, Dehli Colony, off Chaudhry Khaleeq-uz-Zaman Road, Karachi. Email: career@bhyhospital.comJob Type: Full-timeWork Location: In person

Explore 604+ Service officer in Karachi this April. Find roles across top companies and apply now to boost your career.

604 service officer jobs In Karachi

Customer Service Officer

Senior Customer Service Officer

Customer Care Officer – Import & Export Documentation

Admin Officer

Memon Sales Officer

Admin Officer

Admin Officer