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executive support & sales operations manager Jobs in Dubai

executive support & sales operations manager

service operations manager

eMarca  Consulting

We are Hiring for an Operations Manager!Industry: Mobile Repairing &amp; Refurbishment Location: DubaiAbout Us: It is a leading mobile repairing and refurbishment company committed to delivering high-quality, reliable, and innovative solutions for smartphones and other electronic devices. We are seeking an experienced and proactive Operations Manager to oversee our day-to-day operations and ensure smooth business processes.Key Responsibilities:<ul><li>Manage daily operations of mobile repair and refurbishment services across branches.</li><li>Supervise teams, including technicians, service staff, and inventory personnel, ensuring high productivity and quality standards.</li><li>Monitor KPIs, prepare operational reports, and implement strategies to improve efficiency.</li><li>Coordinate procurement, inventory management, and logistics to ensure timely availability of parts and materials.</li><li>Implement and maintain standard operating procedures (SOPs) for service, repair, and refurbishment processes.</li><li>Handle customer escalations, ensuring prompt resolution and customer satisfaction.</li><li>Collaborate with management to plan and execute business growth strategies.</li><li>Ensure compliance with health, safety, and quality standards.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Operations, or a related field.</li><li>Minimum 3-5 years of experience in operations management, preferably in electronics repair, retail, or service-based industries.</li><li>Strong leadership and team management skills.</li><li>Excellent organizational, analytical, and problem-solving abilities.</li><li>Proficient in MS Office and operational management tools.</li><li>Good communication skills in English.</li></ul>What We Offer:<ul><li>Competitive salary and benefits</li><li>Opportunity to work in a fast-growing company</li><li>Career growth and professional development</li></ul>Job Type: Full-timePay: AED9,000.00 - AED10,000.00 per month

Operations Manager

CDHorizon United Arab Emirates

<div>
 
 Job description
 
 
 
 Role Summary
 
 :
 
 
 We are seeking a highly skilled and motivated Service and Parts / Asset Manager to oversee and manage the entire services and parts operations within selected regions of the UAE market. This role requires an individual with a strong technical background in heavy equipment rental industry, along with experience leading both back-office and frontline teams. The ideal candidate will drive the improvement of operational processes, cost control, team development, and customer satisfaction while ensuring adherence to safety regulations and standards.
 
 
 
 
 
 
 Main Responsibilities
 
 :
 
 <ul>
 <li>
 Oversee the management of services and parts business for assigned regions in the UAE market.
 </li>
 <li>
 Design, streamline, and enhance working processes for the frontline services team managing machinery and scaffolding parts across the rental cycle, including inbound, repairs, storage, and outbound operations for various rental equipment (AWP, mining machines, gensets, off-road machines, scaffolding).
 </li>
 <li>
 Standardize service-related processes and implement routine follow-ups to correct deviations and ensure quality.
 </li>
 <li>
 Develop and improve the incentive and penalty scheme for the services team, conducting regular performance evaluations.
 </li>
 <li>
 Monitor and control costs related to all service operations, particularly at mining sites and service locations.
 </li>
 <li>
 Guide, coach, and motivate the services team to align with company goals and maintain high operational standards.
 </li>
 <li>
 Address safety issues promptly and rectify unsafe or incorrect behaviors affecting the business.
 </li>
 <li>
 Create and execute an annual training plan to enhance the technical and operational expertise of the team.
 </li>
 <li>
 Conduct site visits to understand customer needs and address on-site repair issues.
 </li>
 <li>
 Ensure compliance with government and company safety regulations at all operational levels.
 </li>
 <li>
 Maintain adequate parts availability in warehouse to meet business needs.
 </li>
 <li>
 Provide a network development plan for service points to support business and parts supply requirements.
 </li>
 <li>
 Perform other tasks as assigned by senior management.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 :
 
 <ul>
 <li>
 Over 6 years of experience in heavy equipment, including mining machines, AWP, and heavy equipment.
 </li>
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 Proven leadership experience managing both back-office and frontline service teams.
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 Strong technical knowledge of heavy equipment, with a preference for experience in excavators and mining dump trucks.
 </li>
 <li>
 Fluent in both English and local languages with excellent communication skills to effectively coordinate in a matrix organization.
 </li>
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 Ability to thrive in high-pressure situations and a fast-paced work environment.
 </li>
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 Strong ambition for success with a proven track record of achieving goals and driving results.
 </li>
 <li>
 A university degree with a career background from reputable companies in the industry.
 </li>
 </ul>
 
 
 
 
 This is an excellent opportunity to join a dynamic and growing team, making a significant impact on the services and parts business in the UAE market. If you have the qualifications and drive to succeed, we look forward to receiving your application.
 
</div>

Workshop Manager

KONE

<div>Certified as a Top Employer in the UAE, Qatar, KSA, and Oman, KONE is dedicated to creating a superior workplace through outstanding people practices. We emphasize cultivating a great work culture, inspiring high standards of quality and efficiency, and fostering an environment that promotes collaboration, diversity, growth, and well-being.
KONE Middle East, Turkey &amp; Africa (KMTA) is embarking on an exciting growth phase, expanding its direct presence in seven regions. KONE seeks a dynamic and enthusiastic Service Engineer to join our office in Dubai. This role involves planning, managing, and overseeing the contracted scope of work, responsible for the safe, high-quality, and efficient installation of KONE solutions, in line with the agreed schedule and budget. 
 
The successful candidate will be accountable for planning, managing, and controlling the field service operations in his/her area according to the service contract requirements, company policies, and KONE processes.
The Service Engineer will also be the first point of contact for all technical or operational issues raised by any customer and will be accountable for the costs of the maintenance field operations (callouts, service repairs, planned maintenance) and the revenues from callout and service repair sales.
A service mindset is an outlook that focuses on creating customer trust, value, and loyalty, and hence we are looking for somebody with a proven track record of being a go-getter and a strong leader, along with a customer-focused attitude.
Responsibilities
<ul><li>Accountable for customer satisfaction through quality of service and precise communication, including equipment safety and performance
</li><li>Resolving customer service quality complaints and invoicing complaints related to maintenance operations
</li><li>Delivery of service according to the service contract requirements as per the KONE quality standards and the local regulations
</li><li>Control of the field operations costs, callouts, and service repair sales.
</li><li>Managing the third-party inspection visits and follow-up actions
</li><li>Validates the service contract and technical terms with sales
</li><li>Accountable for the planned maintenance scheduling, optimized routing, and performing site audits
</li><li>Investigating accidents and following company policy on evidence custody and internal reporting
</li><li>Responsible for the performance of assigned technicians, their motivation, and their competence development
</li></ul>Requirements
<ul><li>Bachelor&rsquo;s degree in Electrical, Mechatronics, Electronics, or Industrial Engineering.
</li><li>A driven and energetic representative with strong analytical skills and the ability to learn quickly.
</li><li>Experience in elevator service operations or service sales is preferred.
</li><li>Fluent in English.
</li><li>Self-motivated, goal-oriented, and well-organized individual with a strong focus on customer service.
</li><li>Open to applicants from any location; GCC experience is an advantage but not required.
</li><li>Strong aptitude for understanding and analyzing customer needs to provide customized solutions.
</li></ul>At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.
Read more on www.kone.com/careers</div>

Service Engineer

Mahraj General Trading LLC

Job Title: Scaffolding Operations ManagerJob OverviewWe are seeking an experienced and highly organized Scaffolding Operations Manager to oversee all scaffolding activities across multiple projects. The ideal candidate will manage teams, ensure compliance with safety standards, coordinate project planning, and deliver efficient, high-quality scaffolding services. This role requires strong leadership, technical expertise, and excellent communication skills.Key Responsibilities<ul><li>Oversee day-to-day operations of scaffolding teams, including supervisors, foremen, and installers.</li><li>Plan, schedule, and allocate manpower, equipment, and materials for ongoing and upcoming projects.</li><li>Review project scopes and ensure scaffolding solutions meet technical, safety, and client requirements.</li><li>Coordinate closely with project managers, engineers, and clients to ensure smooth operations.</li><li>Conduct site inspections to monitor safety, quality, and progress of scaffolding works.</li><li>Ensure all scaffolding activities comply with safety regulations, company procedures, and industry standards.</li><li>Train and mentor scaffolding teams, ensuring high skill levels and adherence to safety practices.</li><li>Manage material logistics, inventory, and equipment maintenance.</li><li>Prepare reports, progress updates, and operational documentation as required.</li><li>Resolve site issues, delays, or technical concerns promptly.</li><li>Support tendering process by providing technical input, material lists, and manpower estimations.</li></ul>Qualifications &amp; Skills<ul><li>Proven experience as a Scaffolding Operations Manager, Scaffolding Supervisor, or similar leadership role in construction, industrial, or oil &amp; gas sectors.</li><li>Strong knowledge of scaffolding systems (Cuplock, Ringlock, Tube &amp; Clamp, etc.).</li><li>Understanding of scaffolding design, load requirements, and safety regulations.</li><li>Ability to read drawings, plans, and method statements.</li><li>Excellent leadership and team management skills.</li><li>Strong organizational, planning, and problem-solving abilities.</li><li>Effective communication and client-handling skills.</li><li>Certifications such as CISRS, OSHA, Scaffolding Inspector, or similar qualifications are an advantage.</li><li>Ability to work under pressure and manage multiple projects simultaneously.</li><li>Valid UAE driving license (preferred).</li></ul>Benefits<ul><li>Competitive salary package</li><li>Company accommodation/transport (if applicable)</li><li>Career growth opportunities</li><li>Professional and supportive work environment</li></ul>Job Types: Full-time, Permanent

Scaffolding Operations Manager

flydubai

<div>MAIN OBJECTIVE OF ROLE: To manage vendor-related requests, tracking of approvals, ensuring contract compliance and maintaining accurate reports on Vendor Management information, capable of leveraging the experience in Oracle E-Business Suite, Accounting knowledge and proactively follow-up on Purchase Requisitions (PRs), Purchase Orders (POs) and the RFP process to ensure smooth IT operations and successful project deliveries. KEY RESPONSIBILITIES:
<ul><li>Proactively raises and tracks Purchase Requisitions (PRs) for services provided by the IT Service providers and ensure timely approvals.</li><li>
Proactively follow up with PR approval stakeholders to expedite the approvals and resolve any issues related to approvals of the PRs.</li><li>
Reviews and validates PR details to ensure completeness, accuracy, and alignment with procurement requirements.</li><li>
Tracks and supports the RFP (Request for Proposal) process, ensuring adherence to timelines and internal procedures.</li><li>
Coordinates with internal teams to ensure RFPs are executed efficiently and as per the RFP process defined and in alignment with agreed organizational timelines and requirements.</li><li>
Maintains records of PRs, POs, RFPs, approvals, and validates vendor invoices received against the POs released to IT vendors.</li><li>
Works with IT teams to facilitate and monitor IT vendor performance based on SLAs, and contract terms.</li><li>
Collaborates with IT teams to address vendor-related issues and escalate to the management as needed.</li><li>
Works with IT teams to ensure IT vendors adhere to compliance, security, and operational requirements.</li><li>
Updates and maintains IT vendor reports on a timely basis, ensuring data accuracy.</li><li>
Works closely with IT, Finance, and Procurement teams to streamline vendor-related processes as an on-going improvement process.</li><li>
Identifies process inefficiencies in the Vendor Management area and suggests improvements to vendor management workflows and ensures the Vendor Management processes are streamlined.</li><li>
Drives automation of processes and system enhancements to achieve productivity improvements in accordance with best practices in the Vendor Management area.</li><li>
Assists in budget tracking for all IT vendor services and provide data-driven insights.</li></ul>
QUALIFICATIONS:
<ul><li>Bachelor's Degree (3+ years)</li><li>
Degree in Information Technology, accounting knowledge, or related field</li><li>
Fluent in English</li><li>
3-5 years of experience in IT Vendor Management, Business Analysis, or IT Service Operations. Airline experience would be an added advantage.</li><li>
Oracle E-Business suite and accounting skills are required.</li><li>
3 - 5 years</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li></ul>
ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div>

Business Analyst - IT (Vendor Management)

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world&rsquo;s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we&rsquo;d love to have you onboard.
<div>As Operations Delivery Manager, you will plan and control operational areas of the department including service delivery targets, service level agreements (SLAs), business continuity plans, quality and safety, working with Line Management to set the operation up for success. You will ensure that escalated issues are followed up on and to ensure the continuity of the business in an optimum efficient manner, ensuring compliance with regulatory, legal and safety requirements and standard operating procedures. This is a full-time role and is based in our Dubai office.
</div><div>In this role, you will: 
</div><div></div> 
<div><ul><li>Recommend improvements of systems, processes, procedures, standards, and facilities ensuring their implementation and controls.
</li><li>Review department related SLAs and contracts to ensure that the changes are well- communicated to the concerned individuals.
</li><li>Ensure standard operating procedures (SOPs) and work instructions are aligned with regulatory requirements, training, and department practice.
</li><li>Coordinate with training and development units on an on-going basis to ensure that employee is provided with the required training programs in line with their development plans and the availability of sufficient suitably qualified and experienced resources.
</li><li>Review and monitor deployment done by centralised allocation to ensure alignment with the plan on the day of operations with cost and quality targets and provides feedback in cases of disparity.
</li><li>Implement initiatives to synergise a safe, efficient, and service oriented culture amongst the team.
</li><li>Follow up on operational issues, customer complaints and disruptions within the department and recommends the most appropriate action to be taken and follows up on implementation.
</li><li>Plan regular audit checks for the department to ensure that all the policies, procedures and SLAs are adhered to. Report any non-conformance &amp; discrepancies in the related area and ensure that appropriate remedial actions are implemented in line with regulations and SLA.
</li><li>Runs projects for the department ensuring that the expected deliverables are achieved within the planned timeframe.
</li></ul></div><h5 class="jobSectionHeader">Qualification
</h5><div>To be considered for the role, you must meet the below requirements: 
</div><div></div><div><ul><li>Bachelor&rsquo;s degree or diploma in Business Administration, Aviation, Ground handling or Customer service
</li><li>6-10 years of experience in operational experience within aviation/ ground handling / customer service.
</li><li>Advanced understanding of the aviation terminology and customer management Skills.
</li><li>Advanced Quality Orientation Skills and Safety Awareness Skills.
</li><li>Proficiency in Budget and Cost Control.
</li><li>Proficiency in Data Collection and Analysis Skills.
</li>Must have a UAE Driving license. 
<li>
</li></ul></div><div></div> 
<div>You will have an edge, if you have: 
</div><div></div><div>Certification as First-Aider or Fire-Warden. 
<ul><li>
 </li></ul></div>At dnata part of Emirates Group were committed to providing our employees with opportunities to grow and develop in their careers So if youre looking for a challenging and rewarding opportunity apply today and join our team. 
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That&rsquo;s on top of transport benefits, life insurance and more. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers .</div>

Operations Delivery Manager, dnata Cargo

City Fertility

<div>
 
 About The Role
 
 
 
 Reporting to the Chief Operations Officer, you will:
 
 
 <ul>
 <li>
 Execute state-based operational business plans aligned with national strategy.
 </li>
 <li>
 Lead and manage multiple clinics to ensure optimal operations, specific to performance and patient outcomes.
 </li>
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 Directly manage key state personnel, including Patient Services Manager, Director of Nursing (Day Hospitals/Procedures) and State Nurse Managers.
 </li>
 <li>
 Collaborate with National Managers across HR, Finance, Compliance/WHS and Marketing for integrated service delivery.
 </li>
 <li>
 Monitor key performance metrics, including patient billing and operational efficiency.
 </li>
 <li>
 Ensure compliance with ART regulations and NSQHS standards.
 </li>
 <li>
 Champion a process-driven approach to operational management and continuous improvement.
 
 
 </li>
 </ul>
 
 Successful Candidates will Bring
 
 
 
 <ul>
 <li>
 Extensive experience managing healthcare operations, preferably in IVF, ART or specialist medical services.
 </li>
 <li>
 Strong leadership and team management skills with a proven track record of driving operational excellence.
 </li>
 <li>
 Solid understanding and expertise in Medicare billing and clinic performance metrics.
 </li>
 <li>
 Familiarity with ART, NSQHS standards and regulatory compliance.
 </li>
 <li>
 Outstanding communication and problem-solving skills to engage stakeholders effectively.
 
 
 </li>
 </ul>
 
 Why Join City Fertility?
 
 
 
 Over 21,000 babies and countless smiles for more than 21 years.
 
 
 As one of Australia&rsquo;s leading IVF and fertility service groups, we combine cutting-edge science with compassionate care. Our partnership with the CHA IVF global network gives us access to world-class expertise and innovation.
 
 
 At City Fertility, you will be part of a progressive, people-centred organisation that values integrity, innovation, and impact.
 
 
 
 We Offer
 
 
 
 <ul>
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 A supportive and collaborative team environment.
 </li>
 <li>
 Opportunities for professional growth and development.
 </li>
 <li>
 The chance to make a meaningful contribution to a growing healthcare group.
 
 
 </li>
 </ul>
 
 Ready to Apply?
 
 
 
 If you are ready to lead operational excellence and help shape the future of fertility care, we would love to hear from you.
 
 
 Click
 
 &lsquo;Apply&rsquo;
 
 and submit your resume and cover letter (including contact details for two referees) today.
 
 
 Please be sure to specify which State role you are applying for. Please note that as this is an on-site role, successful candidates will need to be able to work on-site across various clinic locations within their State.
 
 
 Alternatively, you can find all our opportunities at
 
 City Fertility Career Opportunities:
 
 https://www.cityfertility.com.au/about-us/career-opportunities/
 
 
 For further information about the role, please email hr@cityfertility.com.au to arrange a confidential discussion. Please note that applications will be progressed as received.
 
 
 
 City Fertility is proud to be an equal opportunity employer.
 
 We celebrate diversity in all its forms and are committed to fostering an inclusive workplace where everyone feels valued and empowered to contribute. Regardless of gender, age, ability, race, ethnicity, sexual orientation, gender identity, or religion - we welcome you to be part of our progressive and supportive team.
 
 
 <ul>
 <li>
 An applicant must be legally entitled to work in Australia - successful candidates are required to provide proof of their right to work in Australia prior to commencement.
 </li>
 <li>
 Candidates applying for day procedure/hospital positions may be required to provide proof of specific immunisations and vaccinations.
 </li>
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 All personal information received by will be stored, used and disclosed by us in accordance with our Privacy Policy.
 </li>
 </ul>
</div>

State Operations Manager

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