operations analyst

operations experience manager Jobs in Indianapolis

operations experience manager

service desk analyst Jobs in Indianapolis

service desk analyst

service operations specialist

JF Petroleum Group

<div>Description:

The JF Petroleum Group stands as a premier leader in the North American fueling infrastructure industry, offering comprehensive turn-key solutions for distribution, construction, and service needs. We serve a diverse clientele including retail fueling stations, commercial and government fleets, and emergency power customers. 
The Service Operations Specialist is responsible for the effective deployment of technicians to assigned customer work orders. The Specialist acts as a member of branch leadership, working in close collaboration with the Service Manager and Lead Technician(s) to safely deliver high quality service in accordance with customer expectations. The Specialist acts as a primary interface for the branch with National Service Accounts (NSA), Supply Chain, the Customer Care Center, and Service Billing.
Scheduling/Planning/Assigning<ul><li>
 Review branch workload for the day and assign work orders to technicians based on work order priority, technician skills and efficient routing. o Proactively manage technician work order assignments to assure daily hour limits and minimum time off the clock are achieved.</li><li>
 Proactively manage technician response time relative to customer-designated work order priority (SLA).</li></ul>
 o Monitor weather, road closures, and other critical information for tech safety and to inform the customer of any potential delays.
 o Maintain communication with Service Manager, Service Director, CCC Agents, NSA Specialist and techs regarding resource availability. Update SERVCON tool accordingly to assure customers have a realistic expectation of when to expect tech deployment. o Communicate SLA deviations to customers when required.<ul><li>
 Schedule site surveys and follow up to make sure completed survey information is attached to the ServiceMax WO &amp; Project Workbook.</li><li>
 Collaborate with Service Project Manager to assure technicians needed for projects are allocated in accordance with project schedules defined in the Project Workbook.</li></ul>
Administration/Communication<ul><li>
 Achieve proficiency navigating relevant portals for assigned customers (e.g. ServiceChannel, Verisae, etc.)</li><li>
 Monitor work order bill-to accuracy, purchase orders, &amp; not-to-exceed (NTE) authorization amount.</li></ul>
 o Coordinate customer NTE increase requests with technicians and NSA specialist or customer.
 o Where applicable, verify contact name, phone, and email for COD service requests.<ul><li>
 Assure techs have checked-in and checked-out of customer portals.</li><li>
 Monitor service quality KPIs (FTF, SLA, revisit resolution) and financial KPIs (billing efficiency and overtime) and facilitate technician achievement of these objectives. Participate in monthly Service Ops calls with Service Leadership to review branch performance and assist in diagnosing required improvements.</li><li>
 Create work orders as needed to assure completion of customer service requests (secondary only; primary work order creation is the responsibility of the Customer Care Center)</li><li>
 Create SPO requests as required to support rapid first visit site restoration or timely revisit resolution.</li></ul>
 o Coordinate deployment of subcontractor to customer site and dispatch of JF tech to meet subcontractor when required.
 o Monitor completion of subcontractor work to enable WO closure and receipt/payment of subcontractor invoices.<ul><li>
 Accept and respond to customer concerns related to work order completion and quality of workmanship. Assure customer recall service requests are assigned to technician for work order completion (in coordination with NSA specialist and Service Manager).</li><li>
 Coordinate expediting and delivery assurance of tech parts requests (PRQs) with Supply Chain team to assure that technicians are redeployed to customer sites as soon as parts become available.</li><li>
 Assist techs with finding &amp; getting parts; locate techs with specialized tools to complete work orders.</li><li>
 Assure that technicians are allocated NRG time for vehicle inspections, vehicle maintenance, inventory cycle counting, safety meetings, training, PTO, etc. in coordination with the Service Manager.</li><li>
 Supplement technician training with individual instruction on business processes and essential administrative tools, such as ServiceMax, customer portals, &amp; site surveys.</li><li>
 For techs on temporary assignment out of their home branch: transfer control of technician(s) to other branches and accept control of arriving techs to maintain continuity of service to customer base.</li><li>
 Monitor customer site assignments by branch and adjust as technician home locations change</li></ul>
General<ul><li>
 Learn and stay current with customer operating procedures (COPs).</li><li>
 Familiarize oneself with relevant state regulations that impact technician assignments (e.g. licensing) and documentation requirements (e.g. modification reports).</li><li>
 Supplement technician training with individual instruction on business processes and essential administrative tools, such as ServiceMax, customer portals, &amp; site surveys.</li></ul>
Requirements:
<ul><li>High School Diploma or GED, required</li><li>
Highly organized</li><li>
Familiarity with ServiceMax &amp; knowledge of MS Office (Excel, Outlook, Word, Teams)</li><li>
Team player; demonstrated ability to work collaboratively in a high-performing, fast paced team environment.</li><li>
Conflict resolution and conflict management experience</li><li>
Excellent time management skills and ability to multitask</li><li>
Excellent communication skills and interpersonal abilities, including negotiation skills</li><li>
Petroleum service experience preferred</li><li>
Must be able to meet company&rsquo;s employment requirements, which includes passing a drug screen, criminal background check, and MVR, if driving for the company</li><li>
Physical Requirements: include occasional lifting/carrying of 10 pounds; visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to operate a computer keyboard and basic office equipment. Subject to sitting, standing, reaching, walking, twisting, and kneeling to perform the essential functions. Working conditions are primarily inside an office environment. Prolonged periods sitting at a desk and working on a computer.</li></ul>
JF Petroleum offers:<ul><li>
Competitive pay</li><li>
401(k) with company match</li><li>
Paid time off</li><li>
Paid holidays</li><li>
Health benefits (eligible 1st of the month following 30 days) including Medical, Vision, Dental, Disability</li><li>
Life insurance-company provided</li><li>
Bonus program eligibility</li><li>
Paid training for field personnel</li><li>
Uniforms provided for field personnel</li><li>JF Petroleum Group is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.</li></ul></div>

Service Operations Specialist

Huntington Bank

<div><h1 class="jobSectionHeader">Description
</h1>This is an in office role and can sit anywhere in the footprint of Huntington.
Summary:
The National Advice Center (NAC) Service Specialist II serves support specialist for Huntington Financial Advisors working with the clients, advisors, and leadership team within the National Advice Center. This position provides service for existing HFA clients with their current investment relationship, proactively calls NAC clients, sets appointments with NAC Financial Advisors, and supports NAC Financial Advisors service needs. This is accomplished through inbound and proactive outbound phone-based client interactions.
Duties and Responsibilities:
<ul><li>Provide prompt, courteous, and accurate servicing through phone-based client interactions.
</li><li>Deliver an engaging client experience to effectively take care of our client's financial and service needs.
</li><li>Will assist with client directed orders for equities, fixed income and other approved market products.
</li><li>Able to service and troubleshoot the client&rsquo;s digital experience with the firm&rsquo;s online financial planning tools and functionality.
</li><li>Responsible for personal referral goals and client service objectives through inbound and outbound telephone interactions with existing National Advice Center (NAC) clients.
</li><li>High level of proactive outreach to existing NAC client book of business to find opportunities to deepen current wallet share with Huntington Financial Advisors (HFA) and Huntington Bank.
</li><li>Responsible for business development through partnering with NAC Financial Advisor colleagues through referrals to this team.
</li><li>Assists NAC Financial Advisors by processing and maintaining documentation for account servicing or onboarding, resolving discrepancies, and meeting preparation.
</li><li>Ensures adherence to all firm and industry regulations, policies, procedures, and record management requirements.
</li><li>Completes all assigned firm and regulatory training and continuing education by required deadlines.
</li><li>Maintains current knowledge of all available investment and insurance solutions.
</li><li>Perform other duties as assigned.
</li></ul>Basic Qualifications:
<ul><li>High School Diploma or equivalent
</li><li>1+ years of related experience in investment industry with a focus on service/sales.
</li><li>FINRA Series 6 and 63
</li><li>State Health and Life, Series 7 and Series 66 or 63/65 required to be obtained within 120 days of hire
</li></ul>Preferred Qualifications:
<ul><li>Bachelor&rsquo;s Degree
</li><li>2-3 years of experience in an investments area
</li><li>Experience developing and leveraging relationships with internal partners remotely and/or over the phone
</li><li>Ability to effectively communicate with a wide range of prospects and clients, attention to detail in paperwork and commitment to excellence in service and follow up
</li>State Health and Life, Series 7, and Series 66 or 63/65 
<li>
</li></ul> 
Exempt Status: (Yes = not eligible for overtime pay) ( No = eligible for overtime pay)
No
Workplace Type:
Office
Our Approach to Office Workplace Type
Certain positions outside our branch network may be eligible for a flexible work arrangement. We&rsquo;re combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.
Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.
Huntington is an Equal Opportunity Employer. 
Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.</div>

NAC Service Specialist II

Delta Faucet Company

<div>At Delta Faucet, we are committed to transforming everyday experiences with water through innovative products and exceptional service. As a leader in the plumbing industry, we take pride in our dedication to quality, sustainability, and customer satisfaction. We believe that diverse perspectives strengthen our mission to create solutions that inspire and elevate the lives of all our customers. We welcome individuals from all backgrounds to join us on this journey toward inclusivity and excellence.
We are seeking an Onsite IT Endpoint Specialist to partner with our plant operations teams in driving efficiency and innovation on the manufacturing floor. In this role, you will design, implement, and support technology solutions that improve processes, enhance system performance, and enable smarter ways of working. From researching cost-effective tools and best practices to providing hands-on support for hardware, software, and mobile devices, you will play a key role in ensuring our operations run smoothly while advancing automation and digitization across the plant.
Responsibilities<ul><li>
Apply research skills to identify, evaluate, and recommend innovative methods and solutions to complex business needs.</li><li>
Stay knowledgeable of emerging technologies, analyzing their potential impact and benefits for plant operations.</li><li>
Design, build, configure, deploy, and support endpoint technology solutions across hardware, software, and mobile devices.</li><li>
Provide endpoint application support and collaborate with IT teams to deploy, configure, manage, and optimize endpoint technologies (e.g., SCCM, Intune, MDM).</li><li>
Continuously assess endpoint performance for scalability, reliability, and user experience; implement improvements as needed.</li><li>
Develop and document troubleshooting procedures; conduct root cause analysis and implement preventative measures.</li><li>
Address endpoint-related integration challenges by partnering with IT teams and stakeholders.</li><li>
Provide training and knowledge transfer to IT support teams and end-users.</li><li>
Act as a subject matter expert for endpoint technologies, advising on best practices and solutions.</li><li>
Lead the implementation of endpoint solutions, ensuring seamless integration with existing infrastructure.</li><li>
Manage application and patch deployment to ensure compliance, security, and operational resilience.</li></ul>
Qualifications<ul><li>
Exceptional knowledge of computer hardware, including desktops, laptops, handheld scanners, printers, and related devices.</li><li>
Minimum of 5 years of relevant IT support or endpoint management experience.</li><li>
Industry-related certifications preferred (A+, Network+, MTA, MCTS).</li><li>
Strong knowledge of Microsoft Windows 10/11, Windows Server, TCP/IP, and endpoint virtualization platforms.</li><li>
Hands-on experience with Microsoft Endpoint Configuration Manager (SCCM), Intune, and application packaging/deployment.</li><li>
Solid understanding of endpoint technologies, device management, and security solutions.</li><li>
Familiarity with mobile device management (MDM) solutions and enterprise imaging/deployment practices.</li><li>
Excellent troubleshooting, communication, and customer service skills with proven ability to work independently in fast-paced environments.</li><li>
Experience in manufacturing or plant floor support is a strong plus.</li></ul>
Other Considerations:
This role will be based onsite in our Jackson, TN location
Why Join Us?
At Delta Faucet Company, our people are our greatest assets. We value different perspectives and fostering an inclusive environment. You&rsquo;ll have the opportunity to shape the future of our brand, working alongside passionate professionals committed to excellence and innovation. Join us to lead progressive growth and make a significant impact within a leading organization.
Here are some of the benefits we offer for your personal and professional growth:<ul><li>
Culture: Recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.</li><li>
Wellbeing: Comprehensive benefit plans; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.</li><li>
Learning &amp; Development: LinkedIn Learning access; internal opportunities to work on projects cross-company.</li><li>
Social Impact: Four employee-led and self-directed Business Resource Groups; Paid volunteer day annually; Employees share their time, skills and talent with charities and nonprofit organizations across the U.S. and around the globe.</li></ul><h2 class="jobSectionHeader">
Company: Delta Faucet Company</h2>
Full time
Hiring Range: $27.40 - $42.96 USD
Actual compensation may vary based on various factors including experience, education, geographic location, and/or skills.
Delta Faucet Company (the &ldquo;Company&rdquo;) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company&rsquo;s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Delta Faucet Company is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster: English &amp; Spanish 
E-verify Right to Work Poster: English, Spanish
#LI-Remote</div>

Onsite IT Endpoint Specialist

Jobot

<div>
 Want to learn more about this role and Jobot? Click our Jobot logo and follow
 
 our LinkedIn page!
 
 
 
 Job details:
 
 
 Overnight Shift - 9:30pm - 6:00am - Excellent Growth Opportunities!
 
 
 
 This Jobot Job is hosted by: Anna Burk
 
 Are you a fit? Easy Apply now by clicking the "Easy Apply" button
 
 and sending us your resume.
 
 Salary: $20 - $22 per hour
 
 
 
 
 
 A bit about us:
 
 
 
 
 We are a proud leading healthcare provider committed to delivering compassionate, high-quality care to communities throughout Indiana.
 
 
 As a large hospital network, we offer a comprehensive range of services, we are thrilled to serve our patients with a widespread area of expertise.
 
 
 Our team of dedicated professionals is passionate about improving the lives of our patients and making a positive impact on our communities
 
 
 
 
 
 Why join us?
 
 
 
 
 Our hospital network is a leading healthcare provider dedicated to serving our communities with compassion, quality, and innovation. With a statewide presence, we offer a wide range of services and specialties to meet the diverse needs of our patients.
 
 
 A Culture of Care:
 
 
 At the heart of our organization is a deep commitment to providing exceptional care to every patient. We foster a culture where empathy, respect, and teamwork are essential values. Our team members are passionate about making a positive difference in the lives of our patients and their families.
 
 
 Opportunities for Growth:
 
 
 Join a dynamic and growing healthcare network where your career can flourish. We offer a variety of opportunities for professional development, including continuing education, mentorship programs, and leadership training. Our commitment to your success is unwavering.
 
 
 A Supportive Environment:
 
 
 We believe that a supportive work environment is essential for delivering the highest quality care. Our team members enjoy a collaborative and inclusive atmosphere where their contributions are valued. We also offer competitive benefits packages to support your well-being and work-life balance.
 
 
 Make a Difference:
 
 
 If you are passionate about healthcare and want to be part of a team that is making a positive impact on our communities, we invite you to join our hospital network. Together, we can continue to provide compassionate care and improve the health and well-being of our patients.
 
 
 
 
 
 Job Details
 
 
 
 
 We are seeking an experienced Medical Supply Chain Specialist to join our team working early morning hours (3:30am - 12:00pm) for a large hospital network! This is a permanent role that offers an exciting opportunity to make a significant impact in a fast-paced, innovative environment. The successful candidate will be responsible for managing all aspects of our medical supply chain, from receiving to shipping, and everything in between. If you are passionate about healthcare and logistics, have a keen eye for detail, and are driven by improving operational efficiency, we would love to hear from you.
 
 
 Responsibilities:
 
 
 As a Medical Supply Chain Specialist, you will:
 
 
 1. Oversee receiving, storing, and distributing of all medical supplies and equipment.
 
 2. Coordinate and monitor supply chain operations to ensure accurate and timely delivery of products.
 
 3. Collaborate with vendors and suppliers to negotiate contracts and secure the best pricing and delivery schedules.
 
 4. Implement supply chain optimization strategies to increase efficiency and reduce costs.
 
 5. Utilize freight management systems to track shipments and resolve any issues that arise.
 
 6. Manage order fulfillment processes, ensuring orders are processed accurately and delivered on time.
 
 7. Comply with all regulatory standards and guidelines related to medical supply chain management.
 
 8. Continuously evaluate and improve supply chain performance metrics.
 
 9. Collaborate with cross-functional teams to forecast demand and manage inventory levels.
 
 10. Handle any supply chain issues that arise, such as delays in delivery, damage to goods, etc.
 
 
 Qualifications:
 
 
 To be considered for the Medical Supply Chain Specialist role, you must have:
 
 
 1. A minimum of 2 years of experience in supply chain management, preferably in the medical or tech services industry.
 
 2. Proven experience in receiving, shipping, freight management, and order fulfillment.
 
 3. A strong understanding of supply chain processes and best practices.
 
 4. Excellent negotiation skills and the ability to build strong relationships with vendors and suppliers.
 
 5. Strong analytical skills, with the ability to interpret supply chain data and make informed decisions.
 
 6. Proficiency in using supply chain management software and tools.
 
 7. Exceptional organizational skills and attention to detail.
 
 8. The ability to work in a fast-paced environment and manage multiple tasks simultaneously.
 
 9. Excellent problem-solving skills and the ability to resolve issues quickly and effectively.
 
 10. A Bachelor&rsquo;s degree in Supply Chain Management, Logistics, Business Administration, or a related field is preferred.
 
 
 This is a unique opportunity to join a forward-thinking company where your skills and expertise will be highly valued. If you are a dedicated, results-driven professional with a passion for supply chain management, we encourage you to apply.
 
 
 Interested in hearing more? Easy Apply now by clicking the "Easy Apply" button.
 
 
 
 
 Want to learn more about this role
 
 and Jobot?
 
 
 Click our Jobot logo and follow our LinkedIn page!\n
</div>

Overnight Supply Chain Warehouse Associate

MHAI/Emberwood Center

Job Title: 988 Crisis Specialist (voice/chat/text)Location: Indiana Resident / Remote WorkDepartment: Crisis Services at MHAIReports to: 988 Suicide and Crisis Lifeline Supervisor and 988 ManagerHours per week: part-time and full-time hours availableHourly rates from: $20 - $22Exempt: NoHours: weekday and weekend day, evening, and overnight shifts availableJob Summary:MHAI seeks empathic, compassionate, and self-motivated individuals to remotely provide telephonic and chat/text emotional support and resources to Hoosiers via the 988 Suicide and Crisis Lifeline.The 988 Suicide and Crisis Lifeline centers are intended to:- De-escalate crises- Relieve the immediate distress of individuals from different socioeconomic and cultural backgrounds experiencing a crisis- Initiating and responding to emergency service departments such as fire, police, or social service organizations as requested- Reduce the risk of individuals in a crisis harming themselves or others- Promote timely access to appropriate services for those who require ongoing mental health or co-occurring mental health and substance use services- Provide mental health information and referrals as requested- Resolve at least 80% of all 988 contacts without further interventionTeam members will operate from their own private home office using provided telecommuting hardware/software, including a laptop computer, external monitor, headset, and VoIP web-based platform. They will remain connected to the virtual call center through our communication channels, including Microsoft Teams and Zoom. Crisis Specialists will be expected to access resources via web-based platforms concurrently, manage documentation, and talk with colleagues via Microsoft Teams for support when needed, all while talking someone through a critical moment and potential life-saving moments of a person's life.Access to immediate emotional support and debriefing from leadership is available to all team members.Onboarding is three weeks (80 hours), held during traditional business hours (Monday - Friday, 9am - 5pm), with virtual and in-person training at the MHAI office. On-the-job professional development (training) will occur via a virtual platform and on occasion, in person.Specific DutiesSupporting individuals via the 988 Suicide and Crisis Lifeline<ul><li>Provide strengths-based, unbiased emotional support to individuals from different socioeconomic and cultural backgrounds</li><li>Ensure the highest standard for the delivery of evidence-based or evidence-informed crisis support, including those related to suicide prevention and intervention</li><li>Access and provide resources to individuals in need</li><li>Maintain limited, web-based case notes to summarize an individual&rsquo;s needs and any help provided</li></ul>Maintain a professional work environment<ul><li>Ensure professionalism in the workspace and when using any of the Lifeline communication platforms.</li><li>Fully interact with your remote team, including communicating while on shift via Microsoft Teams, Microsoft Office, and other mediums as assigned.</li><li>Ensure the privacy and confidentiality of each Lifeline contact and their information</li><li>Ensure the privacy and confidentiality of your colleagues' information</li></ul>Participate in ongoing professional development<ul><li>Actively participate in on-the-job professional development opportunities</li></ul>Complete other duties as assigned by the program or organizational leadership<ul><li>Remain flexible to new job duty assignments and opportunities</li></ul>QualificationsSkillset<ul><li>A self-motivator who is comfortable and confident working independently from home</li><li>Has developed and practices an ongoing self-care routine</li><li>Possess a vital self-regulation skill set when working on any subject that may trigger past trauma or emotional stress</li><li>Has a solid ability to multitask while remaining present and attuned to help seekers who may be in their darkest hour</li><li>Can adapt to immediate changes in policies and procedures</li><li>Can apply practical crisis intervention skills, suicide prevention and intervention strategies, and problem-solving techniques when responding to individuals in crisis</li><li>Maintain a positive attitude while working, always representing MHAI and its partnering entities by providing excellent customer service and responding to everyone in a professional, nonjudgmental, empathic, and culturally appropriate manner</li></ul>Experience<ul><li>Two years of experience in delivering crisis response/ stabilization and resources (preferred)</li><li>A well-rounded knowledge base of crisis de-escalation, suicide intervention, social service agencies, mental health resources, substance use resources, the ability to teach coping strategies, and crisis intervention (preferred)</li><li>A Crisis Specialist should also be comfortable navigating computers, web-based technology, Microsoft Teams, Microsoft Outlook, Zoom, and other platforms as assigned and trained (required)</li></ul>Education<ul><li>High School Diploma or equivalent (required)</li><li>Bachelor's degree in psychology, human services, or related field (preferred)</li></ul>Home Office RequirementsPrivate and quiet location within your living place that adheres to HIPAA provisions, which must include:<ul><li>A closed door to ensure the confidentiality of our callers</li><li>A hardwired DSL, Fiber, or Cable Internet via an Ethernet connection (Dial-up, Wireless, Satellite internet service, and a cellular hotspot cannot be used -- ethernet cable will be provided); Minimum download speed 20 Mbps, Minimum upload speed 3 Mbps, Ping less than 100 ms</li><li>An appropriate workspace, including a designated desk/table to accommodate a laptop and an external monitor</li><li>Must ensure comfortability in wearing a wired headset while providing telephonic support</li><li>Will have to provide a photograph and video/home tour of the office and various spot checks throughout employment</li></ul>Work Location<ul><li>Remote 90%</li><li>MHAI office 10%</li></ul>Work Authorization<ul><li>United States (Required)</li><li>Successful candidates must pass a Background Check upon hire</li></ul>BenefitsComplete benefits program for full-time employees that includes medical, dental, vision, life insurance, STD/LTD, and EAP services.Equal Employment Opportunity and Non-DiscriminationMHAI is committed to equal opportunity for all employees and applicants. MHAI does not discriminate in hiring, assignment, promotion, or other conditions of staff employment.By the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions.About MHAIMental Health America of Indiana (MHAI) is Indiana&rsquo;s leading mental health and substance use advocacy organization dedicated to providing overall mental wellness and recovery for all Hoosiers. A state affiliate of Mental Health America National, MHAI works to impact individuals directly affected by mental illness and addiction, as well as policymakers and other key stakeholders, through public education, advocacy, direct service, and public health reform.The Crisis Services pillar at MHAI empowers individuals, communities, and organizations in each phase of the crisis lifecycle. Our team crafts its program drawing on evidence-based practices, striving for an equitable and trauma-informed delivery at every touchpoint. The Crisis Service pillar is home to the 988 Suicide and Crisis Lifeline.Job Type: Full-timePay: $20.00 - $22.00 per hourBenefits:<ul><li>Dental insurance</li><li>Employee assistance program</li><li>Flexible spending account</li><li>Health insurance</li><li>Health savings account</li><li>Life insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Application Question(s):<ul><li>Crisis Specialists MUST live in Indiana. Do you meet this requirement?</li></ul>Work Location: Hybrid remote in Indianapolis, IN 46202

988 Crisis Specialist

Connico

<div>Architectural Cost Estimator (Structural) &ndash; Airports &amp; Infrastructure 
 
Work on projects that shape how people travel! 
Join a team delivering complex, high-impact airport and infrastructure projects across the country&mdash;where your estimates directly influence multi-million dollar decisions. 
 
Company Overview 
Connico is a leading national construction consultancy known for its extraordinary team and commitment to superior client service. Founded in 1990, we offer highly specialized consulting services unique to the architecture, engineering, and construction industries. As experts in aviation and transportation, we assist owners, architects, engineers, and planners with cost estimating, scheduling, planning, and project management. 
 
Position Summary 
As an Architectural Cost Estimator (Specialist), you will support the development of detailed cost estimates for architectural and structural systems on complex infrastructure projects, including airports. 
 
This role is ideal for someone who is technically strong, detail-oriented, and ready to take ownership of project scopes, while continuing to grow in both estimating expertise and leadership influence. 
 
You will work closely with senior estimators and cross-disciplinary teams, contributing to high-quality deliverables while helping to train and support junior staff. 
 
What You&rsquo;ll Do 
 
Execute Estimating &amp; Project Delivery<ul><li>
Perform quantity takeoffs (QTO) and develop cost estimates across multiple project phases</li><li>
Analyze plans and specifications to identify scope gaps, conflicts, and inconsistencies</li><li>
Develop preliminary estimates with limited information and validate against benchmarks</li><li>
Quantify and price materials and labor for structural and architectural systems</li><li>
Support estimate reconciliations by presenting quantities, assumptions, and cost drivers</li></ul>
Drive Technical Accuracy &amp; Analysis<ul><li>
Apply conceptual estimating techniques and standardized reporting methods</li><li>
Conduct quality checks on takeoffs, pricing, and cost buildups</li><li>
Maintain accurate cost data, assemblies, and estimating databases</li><li>
Support value engineering and life-cycle cost analysis efforts</li></ul>
Collaborate Across Teams<ul><li>
Coordinate with other disciplines to ensure complete and accurate project scope coverage</li><li>
Manage multiple projects simultaneously while meeting deadlines and quality expectations</li><li>
Communicate clearly with internal teams and stakeholders on project updates and risks</li></ul>
Support Team Development<ul><li>
Provide day-to-day technical guidance to Analysts</li><li>
Support onboarding and skill development through hands-on training</li><li>
Contribute to development of best practices, templates, and training materials</li></ul>
Engage with Clients<ul><li>
Participate in client meetings and discussions related to assigned scopes</li><li>
Support strong client relationships through clear communication and reliable delivery</li><li>
Assist in site visits and industry engagement opportunities as needed</li></ul> 
What You Bring<ul><li>
6+ years of architectural and/or structural estimating experience</li><li>
Strong experience with structural systems (steel, concrete, foundations, etc.)</li><li>
Bachelor&rsquo;s degree in construction management, engineering, architecture, or related field (or equivalent experience)</li><li>
Proven ability to develop accurate quantity takeoffs and cost estimates</li><li>
Experience managing multiple projects and delivering high-quality work on deadlines</li><li>
Proficiency in estimating tools (OST, MII, Success, Timberline, etc.)</li><li>
Strong knowledge of MasterFormat, UniFormat, and construction documents</li><li>
Ability to interpret architectural, civil, and engineering drawings across design phases</li><li>
Industry certifications such as CCP, CPE, RICS, CEP, PMP, or similar</li><li>
Proficiency in Microsoft Office (Excel, Teams, Outlook, Word)</li><li>
Aviation project experience is not required, but preferred.</li></ul> 
Why Join Connico<ul><li>
Salary range $110,000 - $135,000 with bonus opportunities (commensurate with experience)</li><li>
Opportunity to work on complex, high-visibility airport and infrastructure projects</li><li>
Strong culture of collaboration, respect, and technical excellence</li><li>
Clear growth path into Senior-level roles and beyond</li></ul> 
Work Location Options: 
Hybrid (T/W/TH in-office):<ul><li>
Hebron, KY (Cincinnati area)</li><li>
Mt. Juliet, TN (Nashville area)</li><li>
Denver, CO</li><li>
Indianapolis, IN</li></ul>
Remote:<ul><li>
Fully remote (U.S.-based) for the right candidate</li><li>
Minimal travel (site visits, meetings, conferences)</li></ul> 
Apply today to join Connico and bring your expertise to the forefront of airport and infrastructure estimating!
u5toGrOGjA</div>

Architectural Cost Estimator (Structural) – Airports & Infrastructure

PUR Nails Spa

Job Summary We are seeking an energetic and highly organized Receptionist to be the welcoming face of our office. This vital role involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. The ideal candidate will be proactive, detail-oriented, and possess excellent communication skills, with the ability to handle multiple tasks efficiently in a fast-paced environment. Bilingual abilities and experience with office management software are highly valued.Duties<ul><li>Greet visitors, clients, and vendors warmly, creating a positive first impression </li><li>Answer multi-line phone systems promptly and professionally, directing calls accurately </li><li>Manage front desk responsibilities including scheduling appointments and maintaining visitor logs </li><li>Handle incoming and outgoing correspondence, including emails, mail, and packages </li><li>Perform data entry, filing, and document proofreading to ensure accuracy and organization </li><li>Support office management tasks such as calendar management and supply inventory tracking </li><li>Assist with bookkeeping duties using QuickBooks or similar accounting software when needed </li><li>Maintain cleanliness and organization of the reception area to uphold a professional environment </li><li>Provide customer support by addressing inquiries efficiently and courteously</li></ul>Requirements<ul><li>Proven experience in office administration or clerical roles, preferably as a receptionist or administrative assistant </li><li>Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace tools </li><li>Excellent organizational skills with the ability to prioritize tasks effectively </li><li>Exceptional phone etiquette and communication skills; bilingual abilities are a plus </li><li>Experience with multi-line phone systems and office management software such as QuickBooks is preferred </li><li>Demonstrated ability to handle confidential information discreetly </li><li>Strong typing skills with attention to detail for proofreading and data entry tasks </li><li>Previous experience in customer service or customer support roles is highly desirable </li><li>Knowledge of medical or dental receptionist duties is a bonus but not required </li><li>Personal assistant or calendar management experience will be considered an asset</li></ul>Join our team as a Receptionist and become an essential part of our vibrant workplace! We value proactive individuals who thrive on delivering outstanding service while supporting our daily operations. This paid position offers an exciting opportunity to develop your administrative skills within a dynamic environment.Pay: $13.00 - $15.00 per hourBenefits:<ul><li>Flexible schedule</li></ul>Work Location: In person

Receptionist

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