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service technician ii axis

Mill Creek Residential

At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek. The Service Technician Level II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Service Technician Level II works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely manner. Anticipates and evaluates potential problems. This position strives to maintain the highest level of attention to the operational needs of the community. Essential Functions/Responsibilities <ul><li>Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards</li><li>Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for the highest quality of work and superior presentation</li><li>Routinely perform duties to restore apartments to “make ready” status\</li><li>Respond to problems with successful repairs: HVAC, electrical, plumbing, appliances, carpentry, emergency systems, flooring, hardware accessories, masonry, painting, drywall, pools, spa and water features, and trash management systems</li><li>Routinely inspect community grounds and buildings to ensure safety standards and identify maintenance projects</li><li>Respond to resident requests in a timely manner, delivering excellent customer service</li><li>Promote safe work practices among on-site team</li><li>Ensure compliance with all Federal, State and local laws. Consistently abide by Fair Housing regulations</li><li>Address and complete all other duties as assigned</li><li>Embody the Mill Creek mission, values and brand promise in all that he or she does</li></ul>Education and/or Experience <ul><li>High School diploma or equivalent (GED) preferred</li><li>1-3 years’ experience performing maintenance duties</li><li>Multi-Family maintenance experience helpful</li><li>HVAC and CPO certification preferred</li></ul>Skills/Specialized Knowledge <ul><li>Capacity to read, write, and speak English, such as, the ability to read and receive and all work instructions, service requests, comprehension of required trainings, understand labels on containers, and verbally communicate with associates, residents and vendors; complete required paperwork on own.</li><li>Accurately take measurements and perform basic arithmetic</li><li>General computer skills in Microsoft Office and property management based software</li><li>Frequently operate maintenance equipment such as, but not limited to, hand tools, power tools, user-moved aids, snow and ice removal equipment, ladders, landscaping equipment and safety devices</li><li>Safely use chemicals, paint, and general cleaning supplies\</li><li>Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart</li></ul>About the Benefits of joining the Mill Creek Team <ul><li>Competitive compensation</li><li>Comprehensive medical, dental and vision</li><li>Employer sponsored short and long term disability, Life and ADD insurance</li><li>401k with employer matching</li><li>Paid time off benefits: Vacation, Sick, Holidays</li></ul>Mill Creek is an Equal Opportunity Employer Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!

Service Technician II - Axis

Children's Hospital Los Angeles

<div>Location/Org Data : Introduction:
<div>
Join a team that's shaping the future of pediatric care. Children&rsquo;s Hospital Los Angeles is consistently ranked among the top 10 children's hospitals in the nation, delivering world-class care through more than 350 specialized programs and services. Here, world-class experts in medicine, research, and education work together to deliver family-centered care to more than 155,000 patients each year. At CHLA, your work will help build brighter tomorrows for the children and families we serve.</div>
Overview:
<div>
Purpose Statement/Position Summary:
 
The Respiratory Care Practitioner II, under direct supervision, conducts patient assessments, assists with the development of the plan of care, provides and evaluates general, basic patient care with assistance to an assigned group of patients according to patient specific age and/or developmental needs. Collaborates with other health care team members in the delivery of care. Will follow applicable policies and procedures in handling supplies, pharmaceuticals, and equipment. 
 
Minimum Qualifications/Work Experience:
 
1+ year experience as a CHLA RCP I, or 2+ years critical care experience as an RCP. 
Broad knowledge of respiratory care principles and equipment; CHLA patient care policies and procedures. Ability to assess effectiveness of patient care; maintain a calm demeanor and assist in crises and emergencies; prioritize tasks for complex patient care; communicate tactfully, professionally and effectively, verbally and in writing. 
 
Education/Licensure/Certifications: 
Graduate of an A.M.A. approved two-year School of Respiratory Care. 
RCP license from the state of California. Certified Respiratory Therapy Technician (CRTT) from the National Board for Respiratory Care (NBRC). Registered Respiratory Therapist (RRT) from the NBRC. Current American Heart Association Basic Life Support (BLS) and Pediatric Advance Life Support (PALS) required. Additional competencies may be required by the work location.</div><div></div><div> 
Schedule: (8:00 PM - 6:30 PM)</div>
Pay Scale Information: CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate&rsquo;s starting pay will vary based on a number of factors, including, but not limited to, education and experience within the job or the industry. The pay scale listed for this position is generally for candidates who meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates who exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs. Posting Range: $79,934.00-$131,321.00 Location/Org Data : Closing:
<div>
CHLA is a leader in pediatric and adolescent health, in our community, across the nation, and around the world . As a premier Magnet&reg;-recognized teaching hospital, CHLA offers an environment rooted in learning, collaboration, and compassionate care. . We are home to groundbreaking research, clinical innovation, and a culture that supports personal and professional growth.</div><div>
Since 1932, CHLA has been affiliated with the Keck School of Medicine of the University of Southern California. Through this partnership and our own enduring mission, we remain committed to creating hope and building healthier futures.</div></div>

Respiratory Care Practitioner

MLK Community Healthcare

<div><div><div>Pay Rate Type</div>
Hourly</div>
<div><div>Salary Range (Depending on Experience)</div>
$21.33 - $31.62</div> 
<div><div>POSITION SUMMARY
The Patient Care Technician (PCT), under the supervision of the primary nurse (RN), provides direct care and safety companion care to patients. PCT may also be directed by Clinical Supervisor or primary RN to perform specific tasks or errands in support of patient care and clinical operations. He/she assists in the provision of a safe and clean environment facilitating therapeutic and more efficient care. He/she provides assistance with patients&rsquo; activities of daily living, gathers information on patients&rsquo; vital signs, intake and output and other duties within his/her scope. . 
The position requires the full understanding and active participation in fulfilling the mission of Martin Luther King, Jr. Community Hospital (MLKCH). It is expected that the employee will demonstrate behavior consistent with the MLKCH Core Values. The employee shall support Martin Luther King, Jr. Community Hospital&rsquo;s strategic plan and the goals and direction of the quality and performance improvement initiatives.
ESSENTIAL DUTIES AND RESPONSIBILITIES 
<ul><li>
Obtains verbal report from the patient&rsquo;s primary nurse to include information regarding the patient&rsquo;s identified care needs, treatment plans, and appropriate activities as discussed during the RN handoff communication with the PCT. Asks questions for clarification if needed.</li><li>
Reviews in EHR (Electronic Health Record) with the primary RN any additional patient information regarding necessary care elements such as patients' dietary restrictions, food allergies, intake and output needs, isolation precautions and the like prior to assuming care for the patient.</li><li>
Assists patients to perform daily living activities, such as getting out of bed, bathing, dressing, eating, using the toilet, standing, walking, or exercising and provide oral care.</li><li>
Measures and records in EHR vital signs, such as temperature, blood pressure, pulse, or respiration rate, and pain rating as directed by the Physician or Registered Nurse.</li><li>
Measures and records in EHR food and liquid intake or urinary and fecal output, reporting changes to the Registered Nurse</li><li>
Turns or repositions patients, as required.</li><li>
Observes patients to identify unusual signs that may require medical attention, such as bruises, open wounds, decreased awareness, abnormal vital signs, blood in urine or any signs of distress or violent/disruptive behavior and report to the RN immediately.</li><li>
Promptly answers patient call signals, signal lights, bells, or intercom systems to determine patients' needs.</li><li>
Maintains patient environment in a safe and orderly manner.</li><li>
Responds as directed by the primary RN or Clinical Supervisor to changing patients'/unit's needs.</li><li>
Serves as a runner or transports patients as directed.</li><li>
Verbalizes and demonstrates understanding of responsibilities during all emergency codes.</li><li>
Complies with all hospital procedures and Federal and State rules and regulations as it relates to their role.</li><li>
Offers consistent help and visible assistance to team members when needed.</li><li>
Applies principles of caring and healing in interactions with patients, families, and with colleagues.</li><li>
Reviews patients&rsquo; dietary restrictions, food allergies, and preferences to ensure the patient receives the appropriate diet.</li><li>
Strives to achieve excellence of service as described in the MLKCH Values of Caring - Collaboration, Accountability, Respect and Excellence.</li><li>
Displays honest behavior in all matters.</li><li>
Communicates verbally and in writing in a clear, professional manner and demonstrates respect for patient, families/significant others and other health care members.</li><li>
Adjusts role classification and cost center codes within Kronos time clock prior to assignment start, as necessary.<ul><li>
When the PCT is assigned as safety companion, his or her primary responsibility is to observe the patient to assure the patient&rsquo;s safety and provide total patient care.</li><li>
Understands that their personal belongings do not belong in the patients&rsquo; room.</li></ul></li><li>
Demonstrates performance according to safety companion guidelines as outlined in the &ldquo;Safety Companion Responsibilities Resource Binder&rdquo; located on each patient care unit, Before assuming the safety companion assignment, reviews with the primary RN the &ldquo;Handoff Communication Report&rdquo; and asks questions when uncertain.</li><li>
Reports any unusual patient condition or situation immediately to the RN.</li><li>
Documents on the &ldquo;Safety Companion Documentation Record&rdquo; at least every hour or more often based on patient condition changes.\</li><li>
Collaborates with the Clinical Unit Supervisor and the primary RN to ensure coverage during breaks in order to assure continuous and uninterrupted patient observation.</li><li>
Assists with patient flow in the &ldquo;Discharge Patient Waiting Lounge&rdquo;. (Refer to Discharge Lounge Policy- CM-4004)</li><li>
Plays active role in rounding to ensure patient safety at all times.</li><li>
Performs other duties as assigned.</li></ul> 
</div></div><div><div>POSITION REQUIREMENTS
A. Education<ul><li>
High school diploma or GED preferred</li></ul>
B. Qualifications/Experience<ul><li>
Six (6) months of experience, within the last three (3) years, in a hospital, clinic or in a SNF/Home Health care setting as a nurse assistant, care partner, medical assistant or student nurse with one semester in a clinical setting or at management&rsquo;s discretion.</li><li>
Current California Nurse Assistant CNA certification preferred</li><li>
Current Basic Life Support (BLS)</li><li>
Must complete annual Workplace Violence Prevention Program/Certificate, per hospital policy, during initial training/orientation but not to exceed 30 days from hire/transfer.</li><li>
An understanding of human anatomy, basic medical terminology, and rehabilitation principles is desired.</li></ul>
PCT II Requirements<ul><li>
Maintains current CNA Certification</li><li>
Assists in orientation of new Patient Care Technicians and/or Registry Staff</li><li>
Participates in providing education updates to PCT Staff to include any the following<ul><li>
New Skills and Equipment</li><li>
Annual Skills Fair/Lab</li><li>
Inservice Education</li><li>
Any additional education projects, as needed</li></ul></li><li>
Participates in Performance Improvement (PI) Activities, such as the following:<ul><li>
Fall Prevention Committee</li><li>
Wound Care Committee</li><li>
Unit Based Councils</li><li>
Unit Based PI Projects, as needed</li></ul></li></ul>
C. Special Skills/Knowledge<ul><li>
Basic computer skills</li><li>
Must complete annual Workplace Violence Prevention Program/Certificate, per hospital policy, during initial training/orientation but not to exceed 30 days from hire/transfer.</li><li>
Service Orientation &mdash; Actively looking for ways to help people.</li><li>
Critical Thinking &mdash; Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.</li></ul>
#LI-YD1</div></div></div>
 <div><div><div>Know someone at MLK Community Healthcare? 
<div></div>
 
</div><div></div> 
<div><div>Equal Rights Employer 
 
Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, national origin, age, disability, genetic information, citizenship status, military service, or any other status protected by federal, state, or local laws. This application is intended for use in evaluating your application for employment. 
 
 
MLK Community Healthcare 
1680 E 120th Street 
Los Angeles, CA 90059 
Tel: 424-338-8000 
Email: info@mlkch.org 
www.mlkch.org</div></div></div></div>

Patient Care Tech - Float Pool Full-Time (Nights)

University of Southern California

<div>Job ID REQ20173720 Category Keck Medicine of USC</div>
 <div>Serves as primary point of contact for access to USC academic medical centers and USC Health Sciences Campus. Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system. Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems. The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility. The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed.
Essential Duties:
1. Demonstrates competency in the quality of work and knowledge of a Patient Access Representative.
2. Strives for first call resolution and demonstrates high level of customer service.
3. Maintains warm, courteous and professional behavior in accordance with the USC/Keck customer service standards while interacting with contacts, both internal and external.
4. Maintains consistent accuracy in all tasks associated with job role and tasks and responsibilities daily.
5. Exhibits collegial and professional demeanor in all interactions.
6. Contributes effectively as a productive team member to the Patient Access Center and USC/Keck.
7. Follows USC/Keck Communications standard and policy.
8. . Accepts alternate assignments to any area within the organization as assigned by Management.
9. Expected to work from home as/when organizationally deployed, following the departmentally established guidelines and expectations for remote work.
10. Other duties as assigned.
11. May page physicians as dictated by internal procedures, correctly, professionally and in a timely manner.
12. May perform follow up checks with all open pages while on shift and before leaving shift
13. Demonstrates proficiency in ensuring that all information housed within the Call Management system and Qgenda is sent for updates to management and readily accessed when needed.
14. Answers, screens and directs incoming and outgoing telephone calls, electronic messages, omnichannel contacts and other web-based communications using the organizational communications management system. Transfers telephone calls to the appropriate department or medical personnel.
15. Processes messages following departmental procedure and ensuring compliance with HIPAA regulations.
16. Utilizes organizationally defined systems to perform patient communication.
16. Performs scheduling functions, to include scheduling, rescheduling cancelations and confirmations of appointments using organizational scheduling system.
17. Creates and maintains medical data and reconciles to patient appointment records.
18. Coordinates care with patient coordinators, nurses and physicians to secure appointments for patients and referring physicians.
19. Performs data entry and maintains data bases for bumps and cancellations.
20. Verifies insurance coverage using organizationally defined process. May determine if patient&rsquo;s insurance is contracted with USC and advise patient of any estimated financial responsibility.
21. Using USC/Keck defined guidelines, and at their discretion, carries out Service Recovery activity, and/or escalate to any Level 3/Lead or Supervisor within the Patient Access Center.
Required Qualifications:<ul><li>
Req High school or equivalent</li><li>
Req 2 years Minimum two (2) years of experience working in a call center, customer service and/or healthcare department/ environment (or combination of that equals two or more years)</li><li>
Req Demonstrated interpersonal skills.</li><li>
Req Ability to multi-task.</li><li>
Req Excellent verbal and written communication skills.</li></ul>
Preferred Qualifications:<ul><li>
Pref Associate's degree Associates&rsquo; or Bachelors&rsquo; degree in healthcare, business or operations field strongly preferred.</li><li>
Pref Specialized/technical training Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant.</li><li>
Pref Knowledge of HIPPA compliance and various health insurance types preferred.</li><li>
Pref Knowledge of medical terminology strongly preferred.</li><li>
Pref Demonstrated knowledge of high-level computer literacy with practice management scheduling systems preferred.</li><li>
Pref Bilingual: Spanish, Chinese and other languages preferred.</li></ul>
Required Licenses/Certifications:
<ul><li>Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)</li></ul> 
The hourly rate range for this position is $21.00 - $33.15. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate&rsquo;s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
<div>Job ID REQ20173720 Posted Date 04/01/2026</div></div>

Patient Access Liaison II - Access Center - Full Time 8 Hour Days (Non-Exempt) (Union)

CM Family

We are seeking a reliable Weekend Nanny with a behavioral or therapy support background to assist with our active preschooler while we work from home.This role is ideal for someone who currently works, or has recently worked, as a Behavior Technician (BT), Registered Behavior Technician (RBT), or Occupational Therapy Assistant (OTA).Most shifts involve accompanying our child to one or two structured activities, such as therapy, swim lessons, or a small group art class. The focus of the role is supporting smooth transitions, engagement, and a calm routine during outings.Responsibilities<ul><li>Drive to and attend scheduled activities</li></ul><ul><li>Support transitions between activities</li></ul><ul><li>Engage with our preschooler during outings</li></ul><ul><li>Help maintain a calm, structured routine</li></ul>Qualifications<ul><li>Experience working with preschool-aged autistic children independently in community settings</li></ul><ul><li>BT, RBT, or OTA background strongly preferred</li></ul><ul><li>College degree preferred</li></ul><ul><li>Strong organization and ability to manage transitions</li></ul><ul><li>Valid CA driver&rsquo;s license &amp; CA car Insurance and reliable transportation</li></ul><ul><li>Must pass a background check before starting</li></ul>Compensation &amp; Benefits<ul><li>$35&ndash;$40 per hour (W2)</li></ul><ul><li>Paid sick time</li></ul><ul><li>401(k)</li></ul><ul><li>Mileage reimbursement for driving to activities</li></ul>Job Type: Part-timePay: $35.00 - $40.00 per hourExpected hours: 4 &ndash; 8 per weekBenefits:<ul><li>401(k)</li><li>Flexible schedule</li><li>Paid time off</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>working with autistic children ages 3-6: 2 years (Required)</li></ul>License/Certification:<ul><li>Driver's License (Required)</li><li>RBT, BT, or OTA certificate (Preferred)</li></ul>Ability to Commute:<ul><li>Los Angeles, CA 90036 (Required)</li></ul>Work Location: In person

Weekend Developmental Nanny - BT, RBT, OTA (W2, 10am–2pm)

XDR Radiology

<div>Can people always hear the smile in your voice? Does a happy user give you a good feeling?
XDR Radiology is a leading provider of digital radiography software and hardware for dental professionals nationwide, focusing on delivering easy to understand solutions. Our customers love us, thanks to hard work, dedication to scientific smarts, and most importantly, our respectful approach. We treat each other like human beings because we know that working with great people is as important as working with a great product.
We are looking for a motivated and service-oriented Entry-level Dental IT Support Technician to support the unique technology needs of dental practices. This role is ideal for someone beginning their IT career who wants hands-on experience with clinical software, digital imaging systems, and practice-specific hardware. You will assist in resolving technical issues, supporting operators and front-office staff, and ensuring smooth operation of dental technology systems.
* Please note that this is a desk job, not a field position. * 
Responsibilities
Technical Support<ul><li>
Provide first-level support for dental practice staff via phone, email, and remote tools.</li><li>
Troubleshoot and resolve issues related to:
</li><li>Dental practice management systems (e.g., Dentrix, Eaglesoft, Open Dental, etc.)</li><li>
Dental imaging software (e.g., Dexis, Schick, Carestream, Apteryx, XDR)</li><li>
Digital radiography equipment such as intraoral sensors, panoramic units, and CBCT systems.</li><li>
Workstation hardware including operatories, front-desk PCs, intraoral cameras, and peripherals.</li><li>
Basic networking issues (Wi-Fi, printers, shared network drives).</li><li>
Microsoft 365 apps, email clients, and general productivity tools.</li></ul>
Systems Setup &amp; Maintenance<ul><li>
Assist with installation and configuration of dental practice software and imaging tools.</li><li>
Remotely set up new operatories, workstations, and hygienist/doctor stations.</li><li>
Participate in the deployment of practice-wide software updates, imaging drivers, and firmware updates for sensor and X-ray equipment.</li><li>
Support backup monitoring for patient data and imaging databases.</li></ul>
Workflow &amp; Operations Support<ul><li>
Help staff with clinical workflow issues such as X-ray acquisition problems, imaging software integration, or charting/appointment scheduling issues.</li><li>
Support integration of dental hardware (sensors, cameras, scanners) with XDR Software, and XDR hardware in third-party systems.
</li><li>Working closely with practice IT to recognize issues, recommend solutions, and manage software deployments.
</li></ul>Documentation &amp; Ticketing<ul><li>
Log all support requests in the ticket management system.</li><li>
Document troubleshooting steps, solutions, and equipment configurations.</li><li>
Maintain inventory of dental hardware, imaging devices, computers, and accessories.</li></ul> 

Requirements 
Required<ul><li>
1-2 years of professional, phone-based IT support experience.</li><li>
Availability Monday-Friday dayshift (U.S. Eastern to Pacific time zones).</li><li>
Basic understanding of computer hardware, operating systems, and networking.</li><li>
Strong troubleshooting, communication, and customer service skills.</li><li>
Interest in learning dental-specific technologies.</li><li>
Ability to work in fast-paced clinical environments where uptime is essential.</li><li>
High school diploma or equivalent.</li></ul>
Preferred<ul><li>
Experience or coursework in IT support, healthcare IT, or related technical fields.</li><li>
Exposure to dental practice management and imaging systems (Dentrix, Eaglesoft, Open Dental, Dexis, etc.)</li><li>
Familiarity with imaging hardware such as sensors, panoramic devices, or CBCT.</li><li>
CompTIA A+ or Network+ certification.</li><li>
Knowledge of HIPAA compliance basics.</li><li>
Local hires with ability to work on an on-site or hybrid basis at the main office in West Los Angeles</li></ul>
If you respond to this posting, please include a cover letter, a resume, salary expectations, and something that proves you&rsquo;ve read this entire posting. Please also provide a paragraph describing the trickiest technical support issue you&rsquo;ve handled and how you went about resolving it, OR the most effective technical solution that no one asked you to solve and why you went about implementing it anyway. If you&rsquo;d like, you can incorporate your answer in your cover letter.
-
XDR Radiology is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, or other federal and state protected classes.
-
XDR Radiology will consider for employment all qualified applicants in a manner consistent with the requirements of the Fair Chance Initiative for Hiring Ordinance. 
Benefits 
What We Offer<ul><li>
Full training on XDR Software and associated third party imaging systems, practice management software, and clinical hardware.</li><li>
Hands-on experience in real practice environments.</li><li>
Opportunities to grow into roles such as Dental IT Field Technician, Imaging Specialist, or Systems Administrator.</li><li>
Supportive team with ongoing mentorship</li></ul> 
Benefits<ul><li>
Compensation is $24-30/hour, depending on experience</li><li>
Flexible work arrangements possible</li><li>
Medical insurance with tax-advantaged employer HRA contributions</li><li>
PTO and paid holidays</li><li>
401(k) with profit sharing contributions</li><li>
Subsidized pay day lunches</li></ul></div>

Entry Level Dental IT Support Technician

Heluna Health

<div>SUMMARY

The Los Angeles County Department of Public Health (DPH) Division of Maternal, Child, and Adolescent Health (MCAH) is seeking a Management Analyst for the Perinatal Innovation Unit (PIU). This position will report to the PIU Health Program Analyst II/III and will assist with ensuring the quality and accuracy of enrollment, data collection, and payment processes for the African American Infant Maternal Mortality Prevention Initiative (AAIMM) Doula Program and pilot doula programs.

This is a full time, benefitted position. Employment is provided by Heluna Health.

The pay rate for this position is $35.76

This position is temporarily funded through June 30, 2026. 


ESSENTIAL FUNCTIONS
<ul>
<li>Lead client enrollment, including prospective client calls, doula matching, and intake tracking.</li>
<li>Track client insurance status, assure proper documentation for Medi-Cal reimbursement, and identify billing challenges.</li>
<li>Ensure timely and accurate submission of doula activity logs, doula invoices, and client data forms.</li>
<li>Complete client level data entry for core AAIMM Doula Program and extension alongside team of analysts.</li>
<li>Coordinate the provision of incentives to clients and other procurement processes.</li>
<li>Attend all required Perinatal Innovation Unit team meetings and trainings.</li>
</ul>
NON-ESSENTIAL FUNCTIONS
<ul>
<li>Attend optional staff trainings and events.</li>
<li>Other duties as assigned.</li>
</ul>
JOB QUALIFICATIONS
<ul>
<li>Working knowledge of racial equity and perinatal health, including the social determinants of health.</li>
<li>Two years of experience performing basic to routine analytical assignments that involved researching, analyzing, and synthesizing data, as well as recommending solutions to problems related to administrative or program support functional areas.</li>
<li>Excellent phone etiquette and professionalism, and comfort speaking to community members, pregnant persons and families.</li>
<li>Strong knowledge of Microsoft Access and Excel for case management and data</li>
<li>Familiarity with doula scope of work and Medi-Cal billing a plus.</li></ul> 


Education/Experience
<ul><li>Bachelors degree required; Masters in Public Health preferred</li>
</ul>
Certificates/Licenses/Clearances
<ul>
<li>A valid California Class C driver&rsquo;s license, proof of vehicle insurance, and reliable transportation or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.</li>
<li>Successful clearance of LA County Live Scan required.</li></ul> 


PHYSICAL DEMANDS

Stand: Frequently

Walk: Frequently

Sit: Frequently

Handling / Fingering: Frequently

Reach Outward: Occasionally

Reach Above Shoulder: Occasionally

Climb, Crawl, Kneel, Bend: Occasionally

Lift / Carry: Occasionally - Up to 10 lbs

Push/Pull: Occasionally - Up to 10 lbs

See: Constantly

Taste/ Smell: Not Applicable 


Not Applicable = Not required for essential functions

Occasionally = (0 - 2 hrs/day)

Frequently = (2 - 5 hrs/day)

Constantly = (5+ hrs/day) 


WORK ENVIRONMENT

Hybrid position (2-3 in-office days and 2-3 telework days, pending supervisor approval). 


APPLICATION PROCEDURES

Interested candidates should submit a resume and cover letter for consideration. 


EEOC STATEMENT

It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.</div>

Management Analyst (MCAH) (PIU)

Explore 132+ Service technician ii axis in Los Angeles United States this April. Find roles across top companies and apply now to boost your career.