duty manager | marks & spencer | mall of egypt Jobs in Cairo

duty manager | marks & spencer | mall of egypt

marketing manager

area manager (retail apparel & fashion) Jobs in Cairo

area manager (retail apparel & fashion)

assistant store supervisor

commercial she manager

shopping centre manager

Al-Futtaim Automotive

<div>
 
 Job Requisition ID:
 
 174668
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role
 
 
 
 <ul>
 <li>
 The Duty Manager is responsible for overseeing the daily operations of the store, ensuring a high standard of customer service, efficient stock management, and compliance with company procedures and legal requirements. In this role, the jobholder will lead and motivate the department, manage store openings and closings, and handle cash counting, particularly in larger stores. The jobholder will also collaborate with the Operations Team Lead to review key performance reports and take action to optimize sales and operational efficiency.
 
 
 </li>
 </ul>
 
 What You Will Do
 
 
 
 Team Leadership
 
 
 <ul>
 <li>
 Lead, motivate, and inspire a high-performing team to meet and exceed sales targets.
 </li>
 <li>
 Foster a positive and collaborative team environment, ensuring staff are motivated, engaged, and equipped with the skills and knowledge needed to succeed.
 </li>
 <li>
 Conduct regular team meetings, one-on-ones, and performance reviews to provide feedback, set goals, and encourage team development.
 </li>
 <li>
 Ensure the team is properly trained on product knowledge, customer service standards, and store policies.
 
 
 </li>
 </ul>
 Store Operations Management
 
 
 <ul>
 <li>
 Manage store operations during key times, including openings, closings, and cash counting, particularly in larger stores.
 </li>
 <li>
 Ensure smooth transitions between shifts, maintaining operational efficiency and store standards.
 </li>
 <li>
 Handle key administrative tasks such as cash reconciliation and ensuring accurate store financial records.
 
 
 </li>
 </ul>
 Customer Service Excellence
 
 
 <ul>
 <li>
 Ensure all team members deliver exceptional customer service and create a positive shopping experience for every customer.
 </li>
 <li>
 Actively engage with customers on the sales floor to provide assistance, handle queries, and resolve any issues promptly.
 </li>
 <li>
 Lead by example, demonstrating best practices in customer interactions, upselling, and product recommendations.
 
 
 </li>
 </ul>
 Stock and Inventory Management
 
 
 <ul>
 <li>
 Oversee the efficient management of stock, ensuring accurate stock levels, timely replenishment, and well-organized inventory.
 </li>
 <li>
 Manage inventory transfers, ensuring that stock is moved and tracked appropriately across the store.
 </li>
 <li>
 Monitor and implement the replenishment app, ensuring that stock is replenished in a timely manner to maintain availability on the sales floor.
 </li>
 <li>
 Regularly conduct gap scanning and cyclic counts to ensure accuracy in stock levels, minimize loss, and optimize inventory turnover.
 
 
 </li>
 </ul>
 Compliance and Standards
 
 
 <ul>
 <li>
 Implement and uphold the company's Standard Operating Procedures (SOPs) and operational standards across all customer touchpoints, including Clothing, Food, and Cafe.
 </li>
 <li>
 Ensure the department is compliant with all Trading Safety, legal, and health &amp; safety regulations to create a safe and welcoming environment for both customers and staff.
 </li>
 <li>
 Regularly review and communicate SOPs to the team, ensuring all policies are consistently followed and best practices are adhered to.
 
 
 </li>
 </ul>
 Sales and Merchandising
 
 
 <ul>
 <li>
 Work with the store leadership team to set and achieve sales targets, continually driving the department&rsquo;s performance.
 </li>
 <li>
 Analyze sales data to identify trends, opportunities, and areas for improvement, and develop action plans to maximize sales and profitability.
 </li>
 <li>
 Optimize staffing levels based on sales floor traffic and customer demand to ensure excellent service without compromising on operational efficiency.
 </li>
 <li>
 Conduct weekly walks with the Visual Merchandising (VM) team to review store displays, merchandising strategies, and product placement.
 </li>
 <li>
 Offer input on commercial decisions and provide feedback on how merchandising can better support sales objectives.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 Excellent leadership and team management skills with the ability to motivate and engage staff to deliver outstanding customer service.
 </li>
 <li>
 A strong commitment to customer service, with the ability to lead by example in customer interactions.
 </li>
 <li>
 Ability to work under pressure, handle challenging situations, and multi-task effectively.
 </li>
 <li>
 Proficiency in using stock management tools and managing inventory transfers, replenishment apps, and cyclic counts.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role
 
 
 
 <ul>
 <li>
 Proven experience in retail management or a similar leadership role, ideally with exposure to Clothing, Food, or Cafe operations.
 </li>
 <li>
 Strong understanding of stock management, including inventory transfers, replenishment apps, and cyclic counts.
 </li>
 <li>
 Knowledge of Standard Operating Procedures (SOPs) and legal compliance in retail, particularly in the areas of Trading Safety, health and safety, and customer touchpoints.
 </li>
 <li>
 Ability to take responsibility for store openings, closings, and cash counting with a focus on accuracy and compliance.
 </li>
 <li>
 Analytical mindset with the ability to review store performance reports and take proactive commercial actions to improve results.
 </li>
 <li>
 Strong communication skills to interact effectively with customers, staff, and management.
 </li>
 <li>
 Ability to work flexibly and effectively under pressure, especially during peak trading periods.
 </li>
 <li>
 Familiarity with Visual Merchandising and its impact on sales and customer engagement.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Duty Manager | Marks & Spencer | Mall of Egypt

Al-Futtaim

<div>Job Requisition ID: 174668
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 

Overview Of The Role: 
<ul><li>
The Duty Manager is responsible for overseeing the daily operations of the store, ensuring a high standard of customer service, efficient stock management, and compliance with company procedures and legal requirements. In this role, the jobholder will lead and motivate the department, manage store openings and closings, and handle cash counting, particularly in larger stores. The jobholder will also collaborate with the Operations Team Lead to review key performance reports and take action to optimize sales and operational efficiency.</li></ul> 

What You Will Do: 
<h4 class="jobSectionHeader">
Team Leadership</h4> 
<ul><li>
Lead, motivate, and inspire a high-performing team to meet and exceed sales targets.</li><li>
Foster a positive and collaborative team environment, ensuring staff are motivated, engaged, and equipped with the skills and knowledge needed to succeed.</li><li>
Conduct regular team meetings, one-on-ones, and performance reviews to provide feedback, set goals, and encourage team development.</li><li>
Ensure the team is properly trained on product knowledge, customer service standards, and store policies.</li></ul><h4 class="jobSectionHeader"> 
Store Operations Management</h4> 
<ul><li>
Manage store operations during key times, including openings, closings, and cash counting, particularly in larger stores.</li><li>
Ensure smooth transitions between shifts, maintaining operational efficiency and store standards.</li><li>
Handle key administrative tasks such as cash reconciliation and ensuring accurate store financial records.</li></ul><h4 class="jobSectionHeader"> 
Customer Service Excellence</h4> 
<ul><li>
Ensure all team members deliver exceptional customer service and create a positive shopping experience for every customer.</li><li>
Actively engage with customers on the sales floor to provide assistance, handle queries, and resolve any issues promptly.</li><li>
Lead by example, demonstrating best practices in customer interactions, upselling, and product recommendations.</li></ul><h4 class="jobSectionHeader"> 
Stock and Inventory Management</h4> 
<ul><li>
Oversee the efficient management of stock, ensuring accurate stock levels, timely replenishment, and well-organized inventory.</li><li>
Manage inventory transfers, ensuring that stock is moved and tracked appropriately across the store.</li><li>
Monitor and implement the replenishment app, ensuring that stock is replenished in a timely manner to maintain availability on the sales floor.</li><li>
Regularly conduct gap scanning and cyclic counts to ensure accuracy in stock levels, minimize loss, and optimize inventory turnover.</li></ul><h4 class="jobSectionHeader"> 
Compliance and Standards</h4> 
<ul><li>
Implement and uphold the company's Standard Operating Procedures (SOPs) and operational standards across all customer touchpoints, including Clothing, Food, and Cafe.</li><li>
Ensure the department is compliant with all Trading Safety, legal, and health &amp; safety regulations to create a safe and welcoming environment for both customers and staff.</li><li>
Regularly review and communicate SOPs to the team, ensuring all policies are consistently followed and best practices are adhered to.</li></ul><h4 class="jobSectionHeader"> 
Sales and Merchandising</h4> 
<ul><li>
Work with the store leadership team to set and achieve sales targets, continually driving the department&rsquo;s performance.</li><li>
Analyze sales data to identify trends, opportunities, and areas for improvement, and develop action plans to maximize sales and profitability.</li><li>
Optimize staffing levels based on sales floor traffic and customer demand to ensure excellent service without compromising on operational efficiency.</li><li>
Conduct weekly walks with the Visual Merchandising (VM) team to review store displays, merchandising strategies, and product placement.</li><li>
Offer input on commercial decisions and provide feedback on how merchandising can better support sales objectives.</li></ul> 

Required Skills To Be Successful: 
<ul><li>
Excellent leadership and team management skills with the ability to motivate and engage staff to deliver outstanding customer service.</li><li>
A strong commitment to customer service, with the ability to lead by example in customer interactions.</li><li>
Ability to work under pressure, handle challenging situations, and multi-task effectively.</li><li>
Proficiency in using stock management tools and managing inventory transfers, replenishment apps, and cyclic counts.</li></ul> 

What Qualifies You For The Role: 
<ul><li>
Proven experience in retail management or a similar leadership role, ideally with exposure to Clothing, Food, or Cafe operations.</li><li>
Strong understanding of stock management, including inventory transfers, replenishment apps, and cyclic counts.</li><li>
Knowledge of Standard Operating Procedures (SOPs) and legal compliance in retail, particularly in the areas of Trading Safety, health and safety, and customer touchpoints.</li><li>
Ability to take responsibility for store openings, closings, and cash counting with a focus on accuracy and compliance.</li><li>
Analytical mindset with the ability to review store performance reports and take proactive commercial actions to improve results.</li><li>
Strong communication skills to interact effectively with customers, staff, and management.</li><li>
Ability to work flexibly and effectively under pressure, especially during peak trading periods.</li><li>
Familiarity with Visual Merchandising and its impact on sales and customer engagement.</li></ul> 
About Al-Futtaim Group Real Estate 
The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years. 
Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us. 
AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
About Al-Futtaim Malls 
Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
About Al-Futtaim Engineering &amp; Technologies 
Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions. 
 
The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. 
 
The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. 
 
These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.</div>

Duty Manager

<div>
 
 Job Requisition ID:
 
 174668
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Duty Manager is responsible for overseeing the daily operations of the store, ensuring a high standard of customer service, efficient stock management, and compliance with company procedures and legal requirements. In this role, the jobholder will lead and motivate the department, manage store openings and closings, and handle cash counting, particularly in larger stores. The jobholder will also collaborate with the Operations Team Lead to review key performance reports and take action to optimize sales and operational efficiency.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Team Leadership
 
 
 <ul>
 <li>
 Lead, motivate, and inspire a high-performing team to meet and exceed sales targets.
 </li>
 <li>
 Foster a positive and collaborative team environment, ensuring staff are motivated, engaged, and equipped with the skills and knowledge needed to succeed.
 </li>
 <li>
 Conduct regular team meetings, one-on-ones, and performance reviews to provide feedback, set goals, and encourage team development.
 </li>
 <li>
 Ensure the team is properly trained on product knowledge, customer service standards, and store policies.
 
 
 </li>
 </ul>
 Store Operations Management
 
 
 <ul>
 <li>
 Manage store operations during key times, including openings, closings, and cash counting, particularly in larger stores.
 </li>
 <li>
 Ensure smooth transitions between shifts, maintaining operational efficiency and store standards.
 </li>
 <li>
 Handle key administrative tasks such as cash reconciliation and ensuring accurate store financial records.
 
 
 </li>
 </ul>
 Customer Service Excellence
 
 
 <ul>
 <li>
 Ensure all team members deliver exceptional customer service and create a positive shopping experience for every customer.
 </li>
 <li>
 Actively engage with customers on the sales floor to provide assistance, handle queries, and resolve any issues promptly.
 </li>
 <li>
 Lead by example, demonstrating best practices in customer interactions, upselling, and product recommendations.
 
 
 </li>
 </ul>
 Stock and Inventory Management
 
 
 <ul>
 <li>
 Oversee the efficient management of stock, ensuring accurate stock levels, timely replenishment, and well-organized inventory.
 </li>
 <li>
 Manage inventory transfers, ensuring that stock is moved and tracked appropriately across the store.
 </li>
 <li>
 Monitor and implement the replenishment app, ensuring that stock is replenished in a timely manner to maintain availability on the sales floor.
 </li>
 <li>
 Regularly conduct gap scanning and cyclic counts to ensure accuracy in stock levels, minimize loss, and optimize inventory turnover.
 
 
 </li>
 </ul>
 Compliance and Standards
 
 
 <ul>
 <li>
 Implement and uphold the company's Standard Operating Procedures (SOPs) and operational standards across all customer touchpoints, including Clothing, Food, and Cafe.
 </li>
 <li>
 Ensure the department is compliant with all Trading Safety, legal, and health &amp; safety regulations to create a safe and welcoming environment for both customers and staff.
 </li>
 <li>
 Regularly review and communicate SOPs to the team, ensuring all policies are consistently followed and best practices are adhered to.
 
 
 </li>
 </ul>
 Sales and Merchandising
 
 
 <ul>
 <li>
 Work with the store leadership team to set and achieve sales targets, continually driving the department&rsquo;s performance.
 </li>
 <li>
 Analyze sales data to identify trends, opportunities, and areas for improvement, and develop action plans to maximize sales and profitability.
 </li>
 <li>
 Optimize staffing levels based on sales floor traffic and customer demand to ensure excellent service without compromising on operational efficiency.
 </li>
 <li>
 Conduct weekly walks with the Visual Merchandising (VM) team to review store displays, merchandising strategies, and product placement.
 </li>
 <li>
 Offer input on commercial decisions and provide feedback on how merchandising can better support sales objectives.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Excellent leadership and team management skills with the ability to motivate and engage staff to deliver outstanding customer service.
 </li>
 <li>
 A strong commitment to customer service, with the ability to lead by example in customer interactions.
 </li>
 <li>
 Ability to work under pressure, handle challenging situations, and multi-task effectively.
 </li>
 <li>
 Proficiency in using stock management tools and managing inventory transfers, replenishment apps, and cyclic counts.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Proven experience in retail management or a similar leadership role, ideally with exposure to Clothing, Food, or Cafe operations.
 </li>
 <li>
 Strong understanding of stock management, including inventory transfers, replenishment apps, and cyclic counts.
 </li>
 <li>
 Knowledge of Standard Operating Procedures (SOPs) and legal compliance in retail, particularly in the areas of Trading Safety, health and safety, and customer touchpoints.
 </li>
 <li>
 Ability to take responsibility for store openings, closings, and cash counting with a focus on accuracy and compliance.
 </li>
 <li>
 Analytical mindset with the ability to review store performance reports and take proactive commercial actions to improve results.
 </li>
 <li>
 Strong communication skills to interact effectively with customers, staff, and management.
 </li>
 <li>
 Ability to work flexibly and effectively under pressure, especially during peak trading periods.
 </li>
 <li>
 Familiarity with Visual Merchandising and its impact on sales and customer engagement.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

<div>
 
 Job Requisition ID:
 
 174243
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role
 
 
 
 <ul>
 <li>
 As a Commercial Restaurant Manager at IKEA, your primary responsibility is to lead and manage the IKEA Restaurant sales, guest areas, and associated facilities, including the co-worker restaurant and IKEA Cafes (where applicable). Your role is to attract visitors, make the store a destination, and contribute to overall sales of IKEA home furnishing products by enhancing the customer experience with quality food offerings. You should foster a welcoming atmosphere that encourages guests to return, while also supporting your team to align with IKEA's values.
 
 
 </li>
 </ul>
 
 What You Will Do
 
 
 
 Customer Engagement
 
 
 <ul>
 <li>
 Ensure our guests are always in focus and strive to make them smile.
 </li>
 <li>
 Meet and serve guests showing empathy and care, listening to and supporting them.
 </li>
 <li>
 Lead by example and be a good ambassador for the IKEA store in all guest interactions.
 </li>
 <li>
 Regularly walk the store and engage in daily dialogues with guests to gather feedback.
 </li>
 <li>
 Empower the team to take immediate action to meet guests' needs.
 </li>
 <li>
 Ensure that the services offered in the store are well-known to help guide guests.
 
 
 </li>
 </ul>
 Commercial Strategy
 
 
 <ul>
 <li>
 Contribute actively to the development and implementation of a clear IKEA Food action plan.
 </li>
 <li>
 Implement the range matrix with the Kitchen Production Manager to secure a strong food range identity.
 </li>
 <li>
 Co-operate with the Communication &amp; Interior Design department on store marketing activities.
 </li>
 <li>
 Plan and implement range changes in a cost-conscious way with all co-workers informed.
 </li>
 <li>
 Use commercial tools to grow sales, increase profitability, and drive visitor attraction.
 </li>
 <li>
 Ensure the presentation and communication of the food and beverage range is attractive.
 
 
 </li>
 </ul>
 People Management
 
 
 <ul>
 <li>
 Recruit and develop the team based on the IKEA values, ensuring effective training and development.
 </li>
 <li>
 Empower, support, and coach co-workers for improved performance and growth.
 </li>
 <li>
 Develop successors and meet the succession needs of the store.
 </li>
 <li>
 Create a strong, living IKEA culture where diversity is valued.
 </li>
 <li>
 Ensure a simple and effective internal communication flow.
 </li>
 <li>
 Inspire leadership and strive for continuous self-development.
 
 
 </li>
 </ul>
 Operational Excellence
 
 
 <ul>
 <li>
 Collaborate with the Kitchen Production Manager to ensure compliance with food safety regulations.
 </li>
 <li>
 Implement the IKEA HACCP plan to meet safety requirements and promote a 'safety first' culture.
 </li>
 <li>
 Report all food incidents or potential incidents through CASY.
 </li>
 <li>
 Ensure staff planning process secures the right number of competent workers to meet guest needs.
 </li>
 <li>
 Maintain fresh and appealing food displays together with Kitchen Production Manager.
 </li>
 <li>
 Engage in the IKEA Food management team and leverage cross-functional competencies.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 Strong leadership and people management skills.
 </li>
 <li>
 Excellent customer service and communication abilities.
 </li>
 <li>
 Proven commercial acumen and strategic thinking.
 </li>
 <li>
 Experience in operational excellence and implementation of safety standards.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role
 
 
 
 <ul>
 <li>
 Experience of using commercial opportunities to attract visitors.
 </li>
 <li>
 Experience of managing and developing a team in a retail or food service environment.
 </li>
 <li>
 Knowledge of the IKEA Concept and business advantages, and English communication skills.
 </li>
 <li>
 MS Office literacy and experience with marketing and activity planning.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
</div>

Restaurant & Cafe Group Leader | IKEA Mall of Arabia

Amazon

<div>
 
 Description
 
 
 
 As a Finance Manager, you will establish and maintain financial controls and processes through continuous auditing and reporting of both inputs and outputs. The ideal candidate relishes working with large volumes of data, enjoys the challenge of highly complex business contexts, and, above all else, is passionate about data and analytics. The candidate is comfortable with business intelligence tools and passionately partners with the business to identify strategic opportunities where data-backed insights drive value creation. An effective communicator, the candidate crisply translates analysis result into executive-facing business terms. The candidate works aptly with internal and external teams to push the projects across the finishing line. The candidate is a self-starter, comfortable with ambiguity, able to think big (while paying careful attention to detail), and enjoys working in a fast-paced and global team.
 
 
 Key job responsibilities
 
 
 Build review routines with the local business, including roll-out and training on related tools
 
 
 <ul>
 <li>
 Own and develop robust mechanisms to inspect growth and profitability of our business, working closely with related business teams
 </li>
 <li>
 Establish controllership and approval mechanisms to manage day-to-day profitability
 </li>
 <li>
 Invent, simplify, and automate management reporting, working closely with owners in business and Business Intelligence teams across the Amazon world
 </li>
 <li>
 Provide strategic guidance, tactical direction, and decision support to business and finance partners
 </li>
 <li>
 Lead key analytical projects and contribute to reviews that influence senior leadership decision making
 </li>
 <li>
 Develop financial plans for both short and long- term planning exercises, aligning inputs with senior stakeholders worldwide
 
 
 </li>
 </ul>
 A day in the life
 
 
 As a Finance Managers at this level, you take a hands-on role to boost our business performance and efficiency. You establish tight controls over our financials and develop a deep understanding of the mechanics behind our data, ensuring financial reporting is always accurate. You&rsquo;ll collaborate with partners in different areas worldwide to provide insights on improvements in our operational performance. That will involve deep diving into data, managing our planning processes, and giving team members guidance on more ambiguous areas of our financial environment.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 8+ years of building financial and operational reports/data sets that inform business decision-making experience
 </li>
 <li>
 8+ years of multiple finance and accounting roles experience
 </li>
 <li>
 Experience performing ad hoc analysis using advanced Excel
 </li>
 <li>
 Experience building and managing financial models for business forecasting and problem solving
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Knowledge of SQL/ETL
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3115002
</div>

Commercial Finance Manager, Egypt Stores

Majid Al Futtaim

<div>
 
 JOB TITLE
 
 
 
 Senior Associate, Marketing | Majid Al Futtaim Properties | Asset Management Egypt
 
 
 
 Role Summary
 
 
 
 The position is responsible for timely execution of all marketing activities in the assigned operating assets in line with the overall Marketing Plan and budget.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Work with the Manager Marketing to develop an overall Communications Strategy and &ldquo;umbrella guidelines&rdquo; that each centre/destination will embrace.
 </li>
 <li>
 Interface with the Manager Marketing and assist in developing communication strategies and related activities which promote the centre as a &lsquo;destination of choice&rsquo;.
 </li>
 <li>
 Supervise the implementation of marketing activities as per approved plan set for each destination/ centre and ensure quality and timely execution.
 </li>
 <li>
 Manage marketing activities / campaigns for the assigned centre including creative and all marketing collateral required and ensure documentation of each campaign / promotion / activation and analysis of results and retailer&rsquo;s feedback for post reports.
 </li>
 <li>
 Maintain monthly cumulative reports for centre publicity, social media and website monitoring and provide ongoing feedback to Marketing Manager, Mall Management and tenants.
 </li>
 <li>
 Handle all relevant Public Relations activities including but not limited to influencer marketing, roundtables, media events and ensure maintaining the highest share of voice and a positive sentiment.
 </li>
 <li>
 Oversee the coordination and production of any in mall multi-media program, monitor content and manage the information in keeping with the overall brand/positioning.
 </li>
 <li>
 Work with the Customer Service coordinator to produce a Customer Service briefing pack on a timely basis outlining promotions, new stores etc. for information.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration or equivalent.
 </li>
 <li>
 Minimum 3 to 5 years of work experience in managing Marketing activities preferably in a reputed Retail / Hospitality / Advertising / Event Management companies.
 </li>
 <li>
 Excellent communication and presentation skills.
 </li>
 <li>
 Strong proficiency in the English language.
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Senior Associate, Marketing

<div>
 
 JOB TITLE
 
 
 
 Senior Associate - Contact Centre | MAF Global Solutions | Global Solutions Egypt
 
 
 
 Role Summary
 
 
 
 The role will support the Members Services Manager on delivery of customer obsessed, best in class, effortless service across all tiers of the SHARE rewards programme at the Contact Centre. This includes the development of procedures, processes, recruitment, QA and close loop escalation management.
 
 
 
 ROLE PROFILE
 
 
 
 <ul>
 <li>
 Active management of the SHARE Cairo - Egypt Contact Centre contracted services, responsible for provision of timely product and procedural updates to facilitate best in class customer experience.
 </li>
 <li>
 Work with the Manager on the evolution of service through all customer contact points, leveraging technology and training to deliver a seamless, first time resolution approach.
 </li>
 <li>
 Knowledge Management creation &amp; timely updates.
 </li>
 <li>
 Process creation, optimization, updates, customer journey re-engineering &amp; documentation.
 </li>
 <li>
 Work closely with counter party personnel at other SHARE contact centres align on process &amp; procedure, trainings, quality, launch of new products, SLAs, and KPIs .
 </li>
 <li>
 Provide access to BU systems, databases, whitelisting of websites required to service the customer
 </li>
 <li>
 Work closely with other internal departments to ensure complaints are resolved and enable seamless member experience.
 </li>
 <li>
 Definition &amp; process for outbound, upselling, cross selling
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience in designing and implementing wide-scale training programmes
 </li>
 <li>
 Ability to work in a diverse, international company and able to work with multiple stakeholders and matrix managed teams.
 </li>
 <li>
 Experience of contact centre design and implementation
 </li>
 <li>
 English and Arabic verbal communication skills
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Senior Associate - Contact Centre

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233 shopping centre manager jobs IN Cairo

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Restaurant & Cafe Group Leader | IKEA Mall of Arabia

Commercial Finance Manager, Egypt Stores

Senior Associate, Marketing

Senior Associate - Contact Centre