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administrator – marketing & communications (m&c) Jobs in Cairo

social media manager

Dot IT | Digital Marketing Agency

<div>
 Dot IT, a growing digital marketing agency serving international clients, is expanding its Social Media department.
 
 We are looking for a
 
 Content &amp; Social Media Lead
 
 to own the strategic direction of social accounts, guide the execution team, and ensure content aligns with business goals and KPIs.
 
 This is a
 
 strategic leadership role
 
 , not a posting or scheduling role, managing multiple client accounts and collaborating closely with Performance, Design, and Account Management teams.
 
 
 
 Key Responsibilities
 
 
 
 
 
 Social Media Strategy &amp; Planning
 
 
 
 <ul>
 <li>
 
 Develop strategies, content pillars, and monthly frameworks aligned with business goals.
 
 
 </li>
 <li>
 
 Identify campaign opportunities and ensure platform-specific alignment.
 
 
 </li>
 </ul>
 
 
 Creative Direction
 
 
 
 <ul>
 <li>
 
 Lead ideation, campaign concepts, and storytelling direction.
 
 
 </li>
 <li>
 
 Guide design team while maintaining a consistent brand voice.
 
 
 </li>
 </ul>
 
 
 Team Leadership
 
 
 
 <ul>
 <li>
 
 Supervise and mentor Social Media and Content Executives.
 
 
 </li>
 <li>
 
 Review content calendars and ensure quality standards.
 
 
 </li>
 </ul>
 
 
 Performance Collaboration
 
 
 
 <ul>
 <li>
 
 Align strategy with KPIs, review reports, and adjust based on insights.
 
 
 </li>
 </ul>
 
 
 Client Interaction
 
 
 
 <ul>
 <li>
 
 Present strategies to clients and handle high-level feedback.
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 
 
 Required Experience
 
 
 
 <ul>
 <li>
 
 4&ndash;6 years in social media management, preferably in an agency.
 
 
 </li>
 <li>
 
 Proven experience managing multiple client accounts and presenting strategies.
 
 
 </li>
 <li>
 
 Strong background in content strategy and campaign ideation.
 
 
 </li>
 <li>
 
 Experience with international/GCC clients preferred.
 
 
 </li>
 <li>
 
 Familiarity with paid social campaigns is a plus.
 
 
 </li>
 </ul>
 
 
 
 Required Skills &amp; Candidate Profile
 
 
 
 
 <ul>
 <li>
 
 Strategic thinker with the ability to translate business goals into content direction.
 
 
 </li>
 <li>
 
 Strong leadership, mentoring, and project management skills.
 
 
 </li>
 <li>
 
 Clear English communication; structured, organized, and deadline-oriented.
 
 
 </li>
 <li>
 
 Able to guide creative direction without micromanaging.
 
 
 </li>
 <li>
 
 Confident presenting ideas to clients and understands how content supports revenue and brand positioning.
 
 
 </li>
 <li>
 
 Comfortable working remotely and thinks in campaigns, not posts.
 
 
 </li>
 <li>
 
 Expertise in social media analytics and KPIs.
 
 
 </li>
 </ul>
 
 
 Key Performance Indicators (KPIs)
 
 
 
 <ul>
 <li>
 
 Client strategy approval rate and satisfaction.
 
 
 </li>
 <li>
 
 Consistency and quality of monthly plans.
 
 
 </li>
 <li>
 
 Engagement and growth improvements.
 
 
 </li>
 <li>
 
 Reduced revision cycles through clear planning.
 
 
 </li>
 <li>
 
 Team development and quality control.
 
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 
 
 What We Offer
 
 
 
 <ul>
 <li>
 
 Remote work environment.
 
 
 </li>
 <li>
 
 Exposure to international clients.
 
 
 </li>
 <li>
 
 Clear growth path toward department leadership.
 
 
 </li>
 <li>
 
 Performance-driven culture with structured systems.
 
 
 </li>
 <li>
 
 Cross-functional collaboration across teams.
 
 
 </li>
 </ul>
</div>

Content & Social Media Lead

Egypt Education Platform

<div>
 Egypt Education Platform is seeking a creative and data-driven
 
 Social Media Specialist
 
 to join our dynamic marketing team. In this role, you will be responsible for developing and implementing social media strategies that enhance our online presence, engage our audience, and promote our educational offerings.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Create, curate, and manage published content across social media platforms, including but not limited to Facebook, Instagram, Twitter, and LinkedIn
 </li>
 <li>
 Develop engaging and visually appealing social media campaigns that align with the overall marketing strategy and brand identity
 </li>
 <li>
 Analyze social media performance metrics and report on the effectiveness of campaigns, making recommendations for improvement
 </li>
 <li>
 Monitor trends in social media tools, applications, and best practices, adjusting strategies as necessary
 </li>
 <li>
 Engage with followers, responding to comments and messages in a timely manner to build a vibrant online community
 </li>
 <li>
 Collaborate with internal teams to gather content, such as student success stories, school programs, and events for promotion on social media
 </li>
 <li>
 Assist in the planning and execution of social media advertising campaigns to increase reach and engagement
 </li>
 <li>
 Stay updated on social media trends and innovations, incorporating them into our strategies when relevant
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing, Communications, or a related field
 </li>
 <li>
 Proven experience as a Social Media Specialist or similar role, with a demonstrable understanding of social media platforms and their functionalities
 </li>
 <li>
 Excellent written and verbal communication skills in both Arabic and English
 </li>
 <li>
 Strong creative thinking and problem-solving abilities
 </li>
 <li>
 Knowledge of social media analytics tools to measure performance and drive improvements
 </li>
 <li>
 Ability to work independently and collaboratively in a fast-paced environment
 </li>
 <li>
 Familiarity with graphic design tools (e.g., Canva, Adobe Creative Suite) is a plus
 </li>
 <li>
 Passion for education and an understanding of educational trends and target audiences
 </li>
 </ul>
</div>

Social Media Specialist

RAPP

<div>
 RAPP Dubai is looking for a Social Media Specialist to join our award-winning Account Leadership team.
 
 
 
 Who We Are
 
 
 
 We are RAPP &ndash; world leaders in activating growth with precision and empathy at scale.
 
 
 As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual&rsquo;s needs, beliefs, behaviors, and aspirations.
 
 
 We foster an inclusive workplace that emphasizes personal well-being.
 
 
 
 How We Do It
 
 
 
 At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
 
 
 Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it &ndash; ensuring we&rsquo;re able to activate authentic customer connections for our clients.
 
 
 Part of Omnicom&rsquo;s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
 
 
 
 Your Role
 
 
 
 RAPP MENA is looking for a
 
 Social Media Specialist
 
 to manage and grow clients&rsquo; social media presence. The role requires strong content creation sense, platform understanding, and the ability to work closely with account, creative, and strategy teams in a fast-paced agency environment.
 
 
 This role requires
 
 bilingual communication skills
 
 
 ,
 
 with the ability to engage confidently in both Arabic and English.
 
 
 
 Your Responsibilities
 
 
 
 <ul>
 <li>
 Develop monthly content calendars aligned with campaign objectives.
 </li>
 <li>
 Write clear, engaging captions and TOVs adapted to each platform.
 </li>
 <li>
 Coordinate with creative teams on visuals and videos.
 </li>
 <li>
 Manage day-to-day social media content across platforms.
 </li>
 <li>
 Monitor and respond to comments, messages, and community engagement.
 </li>
 <li>
 Track performance and prepare reports with insights and recommendations.
 </li>
 <li>
 Stay updated on local social trends, formats, and platform updates.
 </li>
 <li>
 Support campaign launches and real-time activations.
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Communications, or related field.
 </li>
 <li>
 1&ndash;2 years of experience in social media management (agency experience preferred).
 </li>
 <li>
 Strong understanding of social platforms and content formats.
 </li>
 <li>
 Good copywriting skills in English &amp; Arabic.
 </li>
 <li>
 Basic understanding of social media analytics and KPIs.
 </li>
 <li>
 Familiarity with reporting tools and native platform insights.
 </li>
 <li>
 Organized, proactive, and able to manage multiple accounts.
 </li>
 <li>
 Comfortable working independently under deadlines.
 
 
 </li>
 </ul>
 
 Our Hybrid Work Model
 
 
 
 RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
 
 
 
 NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
 
</div>

ArabyBrand

<div>
 
 The Big Picture:
 
 
 
 We are looking for a creative and detail-oriented Brand Specialist to join our team at Araby Brand
 
 
 The ideal candidate will have a solid background in branding and social media, particularly within the Saudi and Gulf markets.
 
 
 Your role will be essential in shaping and communicating our brand stories to connect with diverse audiences.
 
 
 
 About The Role:
 
 
 
 As a Brand Specialist, you will be the voice and guardian of our brand, responsible for creating engaging content and developing strategies that resonate with our target audience.
 
 
 This position offers a dynamic environment where creativity and strategic thinking are key.
 
 
 
 Key Responsibilities Include:
 
 
 
 <ul>
 <li>
 Write creative content for social media in various Arabic dialects (with a focus on Saudi dialect) and Classical Arabic
 </li>
 <li>
 Manage publishing across social media channels, including interactive stories, and analyze their performance
 </li>
 <li>
 Develop and implement social media and content strategies aligned with brand objectives
 </li>
 <li>
 Ensure brand visual and verbal consistency across all platforms (social, website, ads, etc.)
 </li>
 <li>
 Prepare periodic reports on brand and social media performance, analyzing results to propose actionable plans
 </li>
 <li>
 Identify challenges and develop solutions to track brand objectives and ensure targets are met
 </li>
 <li>
 Assist in writing and reviewing advertising and website content
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Experience: 2 years of proven experience in branding, social media, or content creation within a digital marketing agency
 </li>
 <li>
 Language Skills: Strong writing skills in Saudi dialect Arabic and Classical Arabic (English proficiency is a plus)
 </li>
 <li>
 Attention to Detail: Zero tolerance for spelling or grammar errors; accuracy is paramount
 </li>
 <li>
 Creative Storytelling: Proven ability to craft brand stories and creative content that drives engagement
 </li>
 <li>
 Social Media Knowledge: Strong understanding of social media trends, tools, and best practices (Meta, TikTok, X, LinkedIn)
 </li>
 <li>
 Strategic Development: Experience in developing brand and content strategies
 </li>
 <li>
 Analytical Skills: Ability to interpret reports and translate findings into actionable insights
 </li>
 <li>
 AI Tools Proficiency: Solid knowledge and hands-on experience with AI tools for content and branding
 </li>
 <li>
 Ownership Mentality: A strong sense of ownership, treating the brand as if it's your own
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 Why Join Araby Brand?
 
 
 
 <ul>
 <li>
 Exciting bonus opportunities and incentives!
 </li>
 <li>
 Comprehensive health insurance coverage
 </li>
 <li>
 Growth Opportunities: Be part of a team that values personal and professional development, with continuous learning and career advancement opportunities
 </li>
 <li>
 Innovative Environment: Work in a dynamic, agile setting where creativity and innovation are encouraged
 </li>
 <li>
 Impactful Work: Play a crucial role in driving the growth and success of our clients' businesses
 </li>
 <li>
 Collaborative Culture: Join a passionate team dedicated to excellence and teamwork
 </li>
 <li>
 Flexible Work Arrangements: Enjoy flexible working options, including remote work, to support a healthy work-life balance
 </li>
 </ul>
</div>

Content Creator / Social Media Specialist (Mid-Level)

<div>
 RAPP Dubai is looking for a Community Manager (Executive) to join our award-winning Experience Strategy team.
 
 
 
 Who We Are
 
 
 
 We are RAPP &ndash; world leaders in activating growth with precision and empathy at scale.
 
 
 As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual&rsquo;s needs, beliefs, behaviors, and aspirations.
 
 
 We foster an inclusive workplace that emphasizes personal well-being.
 
 
 
 How We Do It
 
 
 
 At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
 
 
 Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it &ndash; ensuring we&rsquo;re able to activate authentic customer connections for our clients.
 
 
 Part of Omnicom&rsquo;s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
 
 
 
 Your Role
 
 
 
 RAPP MENA is seeking a
 
 Community Manager (Executive)
 
 to support day-to-day community management and social customer support across multiple social platforms for a large enterprise account. The role is responsible for managing high-volume brand interactions, supporting always-on and campaign activity, and delivering timely, on-brand responses aligned with agreed SLAs, governance, and client standards.
 
 
 This role requires
 
 bilingual communication skills (Arabic &amp; English)
 
 and the ability to operate within a structured, SLA-driven environment.
 
 
 
 Your Responsibilities
 
 
 
 <ul>
 <li>
 Manage daily community engagement and social customer support across assigned platforms
 </li>
 <li>
 Respond to comments, direct messages, and customer queries in line with agreed SLAs, tone of voice, and escalation protocols
 </li>
 <li>
 Moderate conversations, identify risks, complaints, or sensitive issues, and escalate where required
 </li>
 <li>
 Support always-on social activity and campaign launches with timely, real-time engagement
 </li>
 <li>
 Coordinate with internal social, content, and account teams to resolve customer issues
 </li>
 <li>
 Track recurring questions, sentiment, and emerging community trends, sharing insights with relevant teams
 </li>
 <li>
 Follow defined governance processes, approval workflows, and platform best practices
 </li>
 <li>
 Ensure consistent quality, accuracy, and responsiveness across all community interactions
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 1&ndash;3 years&rsquo; experience in community management, social media, or social customer support roles
 </li>
 <li>
 Experience supporting enterprise or high-volume accounts
 </li>
 <li>
 Strong understanding of major social platforms and customer engagement best practices
 </li>
 <li>
 Written communication skills (Arabic required; English essential)
 </li>
 <li>
 Comfortable managing customer-facing interactions in a structured, process-driven environment
 </li>
 <li>
 Organized, reliable, and able to work independently within defined SLAs and workflows
 </li>
 <li>
 Hands-on experience using community management, moderation, or social support tools (e.g. Sprinklr, Sprout Social, Emplify, or similar platforms)
 </li>
 <li>
 Ability to adapt quickly to new tools and reporting workflows used by the agency or client
 
 
 </li>
 </ul>
 
 Our Hybrid Work Model
 
 
 
 RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
 
 
 
 NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
 
</div>

Community Manager (Executive)

Talent 360 ME

<div>
 
 Job Title:
 
 
 Social Media/Customer Service -
 
 
 [Maadi]
 
 
 
 
 Job Summary:
 
 
 
 Gebnalak.com is looking for a passionate and dedicated Arabic Customer Service Specialist to join our team. The ideal candidate is detail-oriented, solution-driven, and thrives on delivering excellent service. If you enjoy communicating with people, solving problems, and making an impact, we&rsquo;d love to hear from you!
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Professionally handle customer inquiries and complaints via phone and social media.
 </li>
 <li>
 Respond to comments, messages, and reviews on social media platforms.
 </li>
 <li>
 Process and resolve customer complaints related to product sales in a timely and efficient manner.
 </li>
 <li>
 Follow up on complex customer cases when needed to ensure complete resolution.
 </li>
 <li>
 Accurately record and update customer interactions, feedback, and actions taken in the CRM system.
 </li>
 <li>
 Track and follow up on customer orders, ensuring timely and accurate delivery.
 </li>
 <li>
 Ensure a smooth and satisfying customer journey from start to finish.
 </li>
 <li>
 Maintain punctuality and respect work schedules and deadlines.
 </li>
 <li>
 Demonstrate tact, patience, and professionalism when handling sensitive or challenging situations.
 
 
 
 </li>
 </ul>
 
 Required Values and Skills:
 
 
 
 <ul>
 <li>
 Strong sense of leadership and responsibility
 </li>
 <li>
 Willingness to learn and grow
 </li>
 <li>
 High level of dedication and commitment to work
 </li>
 <li>
 Exceptional attention to detail
 </li>
 <li>
 Passion for challenges and achieving results
 </li>
 <li>
 Excellent communication and problem-solving skills
 </li>
 <li>
 Ability to remain calm and professional under pressure
 
 
 
 </li>
 </ul>
 
 Location:
 
 Maadi, Cairo
 
 
 
 Working Hours:
 
 9:00 AM to 5:00 PM
</div>

Social Media/Customer Service - Maadi

CARMA

<div>
 
 
 
 Job Purpose:
 
 
 
 
 
 
 
 Source, select and categorize social media items to produce clear, concise, and accurate daily alerts, in addition to reports based on client specific requirements. Provide accurate coded data for analysis.
 
 
 
 
 
 
 
 Roles and Responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Monitor social media platforms to find points of interest to the client through the latest tools and technology provided by CARMA.
 </li>
 <li>
 Categorize items (sentiment/topics analysis) according to client requirements, following the briefing document and the understanding of the client requirements.
 </li>
 <li>
 Translate and/or summarize social media posts to English.
 </li>
 <li>
 Create accurate and informative reports, Real-time/Daily Alerts, and coded data sheets, as per the client requirements.
 </li>
 <li>
 Create attractive and informative charts and tables, imported from the analyzed content data, as per the clients&rsquo; requirements.
 </li>
 <li>
 Filter and code social media data to extract valuable insights and trends.
 </li>
 <li>
 Search and focus on buzz alerts, based on spikes in interests or rising issues, and directly report to client.
 </li>
 <li>
 Conduct research on influencers to add to the database.
 </li>
 <li>
 Comply with CARMA policies and procedures and support CARMA mission and vision.
 </li>
 <li>
 Perform other job-related duties as assigned by the direct manager.
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 
 Education
 
 </li>
 </ul>
 
 BA in Journalism, Communication, Advertising, Marketing, Public Relations, or any related field.
 
 <ul>
 <li>
 
 Experience
 
 </li>
 </ul>
 
 One year of experience as a Social Media Monitoring Executive or Researcher is preferred.
 
 
 
 
 
 
 
 Technical Competencies/Skills:
 
 
 
 <ul>
 <li>
 Strong knowledge in MS Office and especially Excel
 </li>
 <li>
 Excellent command of English and Arabic
 </li>
 <li>
 Research skills
 </li>
 <li>
 Strong understanding of key platforms such as Facebook, Instagram, Pinterest, LinkedIn, YouTube, Twitter, TikTok, and Snapchat.
 </li>
 <li>
 Flexibility to work on night shifts.
 </li>
 </ul>
</div>

Insights Research Executive (Night Shift)

Explore 143+ Social media manager in Cairo this February. Find roles across top companies and apply now to boost your career.

143 social media manager jobs In Cairo

Content & Social Media Lead

Social Media Specialist

Social Media Specialist

Content Creator / Social Media Specialist (Mid-Level)

Community Manager (Executive)

Social Media/Customer Service - Maadi

Insights Research Executive (Night Shift)