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airport soft services director - cleaning & janitorial Jobs in Jeddah

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soft services manager

Facility Management

<div><p><b>Job Purpose</b></p><p>
</p><p></p><p>To perform the assigned role within the Facade Glass package covering facade, high glass, high-level cleaning, BMU/rope-access interfaces, external envelope presentation and work-at-height controls, ensuring safe, compliant, continuous and passenger-sensitive service delivery under EMPLOYER's performance-based FM model.</p><p>
</p><p></p><p><b>Key Responsibilities</b></p><p>
</p><p></p><p>Deliver the Facade Glass package scope in a live KAIA airport environment while protecting safety, continuity, passenger experience and EMPLOYER reputation.</p><p>
Follow EMPLOYER/KAIA security, access, PTW, HSE, emergency, reporting and escalation procedures.</p><p>
Use EAM/CAFM, checklists or approved templates to record activities, defects, incidents, resources and evidence.</p><p>
Coordinate with EMPLOYER FM, AOCC/TOC, Security, airport operations, adjacent packages, tenants, airlines, OEMs and subcontractors as applicable.</p><p>
Lead manpower planning, shift coverage, mobilization, productivity, KPI/SLA governance, weekly/monthly reporting and corrective actions.</p><p>
Review risks, complaints, NCRs, audit findings, repeat failures, seasonal readiness and continuous-improvement initiatives.</p><p>
Control BMU/rope access/high-glass work, dropped-object prevention, exclusion zones, fa&ccedil;ade inspection and safe access windows.</p><p>
Coordinate work-at-height activities to avoid impact on roads, drop-off zones, passengers, aircraft operations or public safety.</p><p>
</p><p></p><p><b>Qualifications, Experience and Courses</b></p><p>
</p><p></p><p>Minimum 4 years previous FM experience in GCC and 15+ years hands-on experience leading soft services; knowledge of soft service systems; prepare PPM plans, track work orders and update CAFM; strong manpower management; good MS Office, scheduling and planning.</p><p>
Relevant airport, transport hub, critical infrastructure, hospitality mega-facility or large public facility experience is preferred; aviation-system roles require direct system/OEM exposure where applicable.</p><p>
Must be able to work in a 24/7/365 multi-stakeholder environment during Hajj, Umrah, Ramadan, VIP movements, disruptions and emergency conditions.</p><p>
Professional English for supervisory/management roles; basic English for field roles; Arabic is preferred for coordination.</p><p>
Required training: KAIA/EMPLOYER induction, security awareness, HSE, emergency response, EAM/CAFM/mobile work order, and package-specific technical/OEM/safety courses.</p><p>
</p><p></p><p><b>Airport-Specific Competencies</b></p><p>
</p><p></p><p>Airport security/access discipline, airside-landside awareness and passenger-impact sensitivity.</p><p>
Ability to operate during 24/7 shifts, peak passenger periods, Hajj/Umrah, disruptions, VIP movements and emergency response.</p><p>
Clear communication with EMPLOYER, AOCC/TOC, Security, operations, adjacent FM packages, subcontractors/OEMs and internal Safari teams.</p><p>
</p><p></p><p><b>Key Deliverables / KPIs</b></p><p>
</p><p></p><p>SLA/KPI compliance</p><p>
Zero uncontrolled safety/security breach</p><p>
Quality of evidence and reporting</p><p>
Timely escalation and corrective action closure</p><p>
Work-at-height compliance</p><p>
Schedule completion</p><p>
Exclusion-zone and dropped-object control</p></div>

Facade and High Glass Cleaning Manager

<div><p><b>Job Purpose</b></p><p>
</p><p></p><p>To perform the assigned role within the Landscape package covering landscape, irrigation, horticulture, vegetation control, external presentation and campus/airside interfaces, ensuring safe, compliant, continuous and passenger-sensitive service delivery under EMPLOYER's performance-based FM model.</p><p>
</p><p></p><p><b>Key Responsibilities</b></p><p>
</p><p></p><p>Deliver the Landscape package scope in a live KAIA airport environment while protecting safety, continuity, passenger experience and EMPLOYER reputation.</p><p>
Follow EMPLOYER/KAIA security, access, PTW, HSE, emergency, reporting and escalation procedures.</p><p>
Use EAM/CAFM, checklists or approved templates to record activities, defects, incidents, resources and evidence.</p><p>
Coordinate with EMPLOYER FM, AOCC/TOC, Security, airport operations, adjacent packages, tenants, airlines, OEMs and subcontractors as applicable.</p><p>
Lead manpower planning, shift coverage, mobilization, productivity, KPI/SLA governance, weekly/monthly reporting and corrective actions.</p><p>
Review risks, complaints, NCRs, audit findings, repeat failures, seasonal readiness and continuous-improvement initiatives.</p><p>
Maintain landscape assets, irrigation systems, turf, shrubs, planters, vegetation and airport external presentation.</p><p>
Control vegetation to prevent visibility, wildlife, drainage, FOD, security or airside/landside interface concerns.</p><p>
</p><p></p><p><b>Qualifications, Experience and Courses</b></p><p>
</p><p></p><p>Minimum 4 years previous FM experience in GCC and 15+ years hands-on experience leading landscaping/soft services; knowledge of landscaping and soft services systems; prepare PPM plans, track work orders and update CAFM; strong manpower management; good MS Office, scheduling and planning.</p><p>
Relevant airport, transport hub, critical infrastructure, hospitality mega-facility or large public facility experience is preferred; aviation-system roles require direct system/OEM exposure where applicable.</p><p>
Must be able to work in a 24/7/365 multi-stakeholder environment during Hajj, Umrah, Ramadan, VIP movements, disruptions and emergency conditions.</p><p>
Professional English for supervisory/management roles; basic English for field roles; Arabic is preferred for coordination.</p><p>
Required training: KAIA/EMPLOYER induction, security awareness, HSE, emergency response, EAM/CAFM/mobile work order, and package-specific technical/OEM/safety courses.</p><p>
</p><p></p><p><b>Airport-Specific Competencies</b></p><p>
</p><p></p><p>Airport security/access discipline, airside-landside awareness and passenger-impact sensitivity.</p><p>
Ability to operate during 24/7 shifts, peak passenger periods, Hajj/Umrah, disruptions, VIP movements and emergency response.</p><p>
Clear communication with EMPLOYER, AOCC/TOC, Security, operations, adjacent FM packages, subcontractors/OEMs and internal Safari teams.</p><p>
</p><p></p><p><b>Key Deliverables / KPIs</b></p><p>
</p><p></p><p>SLA/KPI compliance</p><p>
Zero uncontrolled safety/security breach</p><p>
Quality of evidence and reporting</p><p>
Timely escalation and corrective action closure</p><p>
Landscape condition</p><p>
Irrigation uptime</p><p>
Vegetation and water-efficiency control</p></div>

Landscape Operations Manager

<div><p><b>Job Purpose</b></p><p>
</p><p></p><p>To perform the assigned role within the Cleaning package covering cleaning and janitorial services across terminals, washrooms, public areas, BOH, landside/airside interfaces and peak-season operations, ensuring safe, compliant, continuous and passenger-sensitive service delivery under EMPLOYER's performance-based FM model.</p><p>
</p><p></p><p><b>Key Responsibilities</b></p><p>
</p><p></p><p>Deliver the Cleaning package scope in a live KAIA airport environment while protecting safety, continuity, passenger experience and EMPLOYER reputation.</p><p>
Follow EMPLOYER/KAIA security, access, PTW, HSE, emergency, reporting and escalation procedures.</p><p>
Use EAM/CAFM, checklists or approved templates to record activities, defects, incidents, resources and evidence.</p><p>
Coordinate with EMPLOYER FM, AOCC/TOC, Security, airport operations, adjacent packages, tenants, airlines, OEMs and subcontractors as applicable.</p><p>
Lead manpower planning, shift coverage, mobilization, productivity, KPI/SLA governance, weekly/monthly reporting and corrective actions.</p><p>
Review risks, complaints, NCRs, audit findings, repeat failures, seasonal readiness and continuous-improvement initiatives.</p><p>
Maintain terminal cleaning standards in public areas, washrooms, BOH and service areas without disrupting passenger movement.</p><p>
Apply approved chemicals, colour-coding, infection-control practices, spill response and rapid cleaning procedures.</p><p>
</p><p></p><p><b>Qualifications, Experience and Courses</b></p><p>
</p><p></p><p>Minimum 4 years previous work experience with an FM company in the GCC and 15+ years hands-on experience leading soft services; knowledge of all soft service systems; prepare PPM plans, track work order execution, and update CAFM; strong manpower management; good MS Office, scheduling and planning knowledge.</p><p>
Relevant airport, transport hub, critical infrastructure, hospitality mega-facility or large public facility experience is preferred; aviation-system roles require direct system/OEM exposure where applicable.</p><p>
Must be able to work in a 24/7/365 multi-stakeholder environment during Hajj, Umrah, Ramadan, VIP movements, disruptions and emergency conditions.</p><p>
Professional English for supervisory/management roles; basic English for field roles; Arabic is preferred for coordination.</p><p>
Required training: KAIA/EMPLOYER induction, security awareness, HSE, emergency response, EAM/CAFM/mobile work order, and package-specific technical/OEM/safety courses.</p><p>
</p><p></p><p><b>Airport-Specific Competencies</b></p><p>
</p><p></p><p>Airport security/access discipline, airside-landside awareness and passenger-impact sensitivity.</p><p>
Ability to operate during 24/7 shifts, peak passenger periods, Hajj/Umrah, disruptions, VIP movements and emergency response.</p><p>
Clear communication with EMPLOYER, AOCC/TOC, Security, operations, adjacent FM packages, subcontractors/OEMs and internal Safari teams.</p><p>
</p><p></p><p><b>Key Deliverables / KPIs</b></p><p>
</p><p></p><p>SLA/KPI compliance</p><p>
Zero uncontrolled safety/security breach</p><p>
Quality of evidence and reporting</p><p>
Timely escalation and corrective action closure</p><p>
Inspection score</p><p>
Spill/complaint response</p><p>
Washroom/public-area readiness</p></div>

Terminal Cleaning Operations Manager

<div><p><b>Job Purpose</b></p><p>
</p><p></p><p>To perform the assigned role within the Landscape package covering landscape, irrigation, horticulture, vegetation control, external presentation and campus/airside interfaces, ensuring safe, compliant, continuous and passenger-sensitive service delivery under EMPLOYER's performance-based FM model.</p><p>
</p><p></p><p><b>Key Responsibilities</b></p><p>
</p><p></p><p>Deliver the Landscape package scope in a live KAIA airport environment while protecting safety, continuity, passenger experience and EMPLOYER reputation.</p><p>
Follow EMPLOYER/KAIA security, access, PTW, HSE, emergency, reporting and escalation procedures.</p><p>
Use EAM/CAFM, checklists or approved templates to record activities, defects, incidents, resources and evidence.</p><p>
Coordinate with EMPLOYER FM, AOCC/TOC, Security, airport operations, adjacent packages, tenants, airlines, OEMs and subcontractors as applicable.</p><p>
Lead manpower planning, shift coverage, mobilization, productivity, KPI/SLA governance, weekly/monthly reporting and corrective actions.</p><p>
Review risks, complaints, NCRs, audit findings, repeat failures, seasonal readiness and continuous-improvement initiatives.</p><p>
Maintain landscape assets, irrigation systems, turf, shrubs, planters, vegetation and airport external presentation.</p><p>
Control vegetation to prevent visibility, wildlife, drainage, FOD, security or airside/landside interface concerns.</p><p>
</p><p></p><p><b>Qualifications, Experience and Courses</b></p><p>
</p><p></p><p>Degree/equivalent in business, facilities management or relevant field; 15+ years in FM covering soft services, including 10 years in senior roles leading large teams; minimum 5 years GCC experience; full English proficiency mandatory, Arabic beneficial; live operations and complex stakeholder experience.</p><p>
Relevant airport, transport hub, critical infrastructure, hospitality mega-facility or large public facility experience is preferred; aviation-system roles require direct system/OEM exposure where applicable.</p><p>
Must be able to work in a 24/7/365 multi-stakeholder environment during Hajj, Umrah, Ramadan, VIP movements, disruptions and emergency conditions.</p><p>
Professional English for supervisory/management roles; basic English for field roles; Arabic is preferred for coordination.</p><p>
Required training: KAIA/EMPLOYER induction, security awareness, HSE, emergency response, EAM/CAFM/mobile work order, and package-specific technical/OEM/safety courses.</p><p>
</p><p></p><p><b>Airport-Specific Competencies</b></p><p>
</p><p></p><p>Airport security/access discipline, airside-landside awareness and passenger-impact sensitivity.</p><p>
Ability to operate during 24/7 shifts, peak passenger periods, Hajj/Umrah, disruptions, VIP movements and emergency response.</p><p>
Clear communication with EMPLOYER, AOCC/TOC, Security, operations, adjacent FM packages, subcontractors/OEMs and internal Safari teams.</p><p>
</p><p></p><p><b>Key Deliverables / KPIs</b></p><p>
</p><p></p><p>SLA/KPI compliance</p><p>
Zero uncontrolled safety/security breach</p><p>
Quality of evidence and reporting</p><p>
Timely escalation and corrective action closure</p><p>
Landscape condition</p><p>
Irrigation uptime</p><p>
Vegetation and water-efficiency control</p></div>

Landscape Services Director

<div><p><b>Job Purpose</b></p><p>
</p><p></p><p>To perform the assigned role within the Cleaning package covering cleaning and janitorial services across terminals, washrooms, public areas, BOH, landside/airside interfaces and peak-season operations, ensuring safe, compliant, continuous and passenger-sensitive service delivery under EMPLOYER's performance-based FM model.</p><p>
</p><p></p><p><b>Key Responsibilities</b></p><p>
</p><p></p><p>Deliver the Cleaning package scope in a live KAIA airport environment while protecting safety, continuity, passenger experience and EMPLOYER reputation.</p><p>
Follow EMPLOYER/KAIA security, access, PTW, HSE, emergency, reporting and escalation procedures.</p><p>
Use EAM/CAFM, checklists or approved templates to record activities, defects, incidents, resources and evidence.</p><p>
Coordinate with EMPLOYER FM, AOCC/TOC, Security, airport operations, adjacent packages, tenants, airlines, OEMs and subcontractors as applicable.</p><p>
Lead manpower planning, shift coverage, mobilization, productivity, KPI/SLA governance, weekly/monthly reporting and corrective actions.</p><p>
Review risks, complaints, NCRs, audit findings, repeat failures, seasonal readiness and continuous-improvement initiatives.</p><p>
Maintain terminal cleaning standards in public areas, washrooms, BOH and service areas without disrupting passenger movement.</p><p>
Apply approved chemicals, colour-coding, infection-control practices, spill response and rapid cleaning procedures.</p><p>
</p><p></p><p><b>Qualifications, Experience and Courses</b></p><p>
</p><p></p><p>Degree level or equivalent qualification in business, facilities management or relevant field; 15+ years in FM covering soft services, including 10 years in senior roles leading large teams; minimum 5 years GCC experience; full professional proficiency in English mandatory, Arabic beneficial; extensive experience delivering and maintaining large projects in complex stakeholder environments and live operations.</p><p>
Relevant airport, transport hub, critical infrastructure, hospitality mega-facility or large public facility experience is preferred; aviation-system roles require direct system/OEM exposure where applicable.</p><p>
Must be able to work in a 24/7/365 multi-stakeholder environment during Hajj, Umrah, Ramadan, VIP movements, disruptions and emergency conditions.</p><p>
Professional English for supervisory/management roles; basic English for field roles; Arabic is preferred for coordination.</p><p>
Required training: KAIA/EMPLOYER induction, security awareness, HSE, emergency response, EAM/CAFM/mobile work order, and package-specific technical/OEM/safety courses.</p><p>
</p><p></p><p><b>Airport-Specific Competencies</b></p><p>
</p><p></p><p>Airport security/access discipline, airside-landside awareness and passenger-impact sensitivity.</p><p>
Ability to operate during 24/7 shifts, peak passenger periods, Hajj/Umrah, disruptions, VIP movements and emergency response.</p><p>
Clear communication with EMPLOYER, AOCC/TOC, Security, operations, adjacent FM packages, subcontractors/OEMs and internal Safari teams.</p><p>
</p><p></p><p><b>Key Deliverables / KPIs</b></p><p>
</p><p></p><p>SLA/KPI compliance</p><p>
Zero uncontrolled safety/security breach</p><p>
Quality of evidence and reporting</p><p>
Timely escalation and corrective action closure</p><p>
Inspection score</p><p>
Spill/complaint response</p><p>
Washroom/public-area readiness</p></div>

Airport Soft Services Director - Cleaning & Janitorial

Acciona Facility Middle East

<p><b>About the Role</b></p><p>Join the team behind the most prestigious transportation project in the Kingdom. As the <b>Marketing Manager</b>, you will be the strategic lead for the <b>Haramain High Speed Railway (HHR)</b>. Your mission is to drive ridership and revenue growth by building powerful institutional partnerships and executing world-class marketing campaigns that connect pilgrims, tourists, and local commuters to our service.</p><p><b>What You Will Do</b></p><ul><li><b>Strategic Leadership:</b> Develop and execute the annual Marketing &amp; Business Development Action Plan for the HHR.</li><li><b>Business Development:</b> Negotiate and manage high-value deals with government agencies, private entities, and institutions (Universities, Health care, etc.) to position HHR as the preferred transport provider.</li><li><b>Pilgrim &amp; Tourism Focus:</b> Design specialized products and offers for Hajj/Umrah visitors and large tourist groups.</li><li><b>Market Intelligence:</b> Lead market research and surveys to identify trends and optimize passenger satisfaction (managing external providers and contracts).</li><li><b>Brand Alignment:</b> Coordinate all marketing activities with the Saudi Arabian Railways (SAR) strategy to ensure brand consistency.</li><li><b>Cross-Functional Collaboration:</b> Interface with the Client (SAR) and internal teams (Customer Care, Public Relations, and Operations) to deliver a seamless passenger experience.</li></ul><p><b>What We Are Looking For</b></p><ul><li><b>Experience:</b> Minimum of 5 years in marketing or business development, preferably in large-scale passenger transportation or tourism.</li><li><b>Leadership:</b> Proven track record of leading and coordinating professional teams.</li><li><b>Education:</b> Bachelor&rsquo;s or Master&rsquo;s degree in Marketing, Business Administration, or a related field.</li><li><b>Communication:</b> <b>High proficiency in both Arabic and English (Written &amp; Spoken)</b> is mandatory.</li><li><b>Digital Literacy:</b> Strong computer skills and professional familiarity with social media marketing.</li><li><b>Soft Skills:</b> Exceptional relationship management and negotiation skills.</li></ul><p>Job Types: Full-time, Permanent</p><p>Ability to commute/relocate:</p><ul><li>Jeddah: Reliably commute or planning to relocate before starting work (Required)</li></ul><p>Work Location: In person</p>

Marketing Manager

4SiGHT Research & Analytics

<div></div><div><div><div><div><div><div><h2 class="jobSectionHeader"><b>At 4SiGHT, our approach of being an employer brand is centered around...</b></h2>
</div></div></div></div><div></div><div><div><div><div><h5 class="jobSectionHeader"><b>SAY</b></h5>
<div><div><p>Our team speaks positively about 4SiGHT among colleagues, clients and their friends</p>
</div></div></div></div></div><div></div><div><div><div><h5 class="jobSectionHeader"><b>STAY</b></h5>
<div><div><p>Associate their future with 4SiGHT</p>
</div></div></div></div></div><div></div><div><div><div><h5 class="jobSectionHeader"><b>STRIVE</b></h5>
<div><div><p>Feel motivated to exert extra effort for 4SiGHT</p>
</div></div></div></div></div></div><div></div><div><div><div><div><h4 class="jobSectionHeader"><b>PASSIONATE ABOUT MARKET
</b><br>
<b>RESEARCH &amp; ANALYTICS</b></h4>
<div><div><p>4SiGHT is an exciting place to work; we&rsquo;re growing quickly and we&rsquo;re constantly on the lookout for talented people who can help take our business to new heights and work with some of the leading brands and organisations across the region.</p>
</div></div></div></div></div><div></div><div><div><div><h4 class="jobSectionHeader"><b>WHO DO WE HIRE?</b></h4>
<div><div><p>Whether you&rsquo;ve been in the research industry for a long time or recently graduated, you&rsquo;ve come to the right place. We&rsquo;re always interested in hearing from talented individuals who might be our next great research manager, intern or director.</p>
</div></div></div></div></div><div></div><div><div><div><h4 class="jobSectionHeader"><b>WHAT CAN I EXPECT IF I JOIN
</b><br>
<b>THE TEAM?</b></h4>
<div><div><p>A challenging, supportive, fast-paced and exciting working environment where you will be constantly challenged to push yourself to new heights, whilst working on a wide variety of projects for a diverse selection of clients.</p>
</div></div></div></div></div></div><div></div><div><div><div><div><p>WE ARE HIRING</p></div></div></div></div></div></div><p></p>
<br><div><h3 class="jobSectionHeader"><b>Senior Executive - Insights, Quantitative Research, Riyadh</b></h3>
<p>Riyadh, Saudi Arabia</p>
<div><div><p><b>Position:</b> SENIOR EXECUTIVE &ndash; Insights</p>
<p><b>Core Practice</b>: Quantitative Research</p>
<p><b>Location</b>: RIYADH, Saudi Arabia</p>
 <p>The Insights Executive is responsible for working closely with the Research Manager in delivering market and consumer research requirements of the clients. The executive works closely with survey field teams ensuring the successful execution of the fieldwork. Upon completion, the executive reviews the collected data, authors&rsquo; reports and helps the Research Manager make business-oriented recommendations to the sponsoring client.</p>
<p><b>EDUCATION QUALIFICATION</b>
<br>
MBA or Advanced Degree in Mathematics, Statistics or Sciences</p>
<p><b>EXPECTED WORK EXPERIENCE</b></p>
<ul><li>2-3 years&rsquo; experience working in Research &amp; Insights agency /client side /data analytics</li>
 </ul><p><b>Technical Skills</b></p>
<ul><li>Very good in Excel, PowerPoint and other office applications</li>
</ul><ul><li>Proficient with SPSS/SAS</li>
</ul><ul><li>Is technologically oriented &ndash; has keenness to adapt to new &amp; innovative technology tools, techniques, analytics, visualizations, etc.</li>
</ul><ul><li><b>Good to know:</b> R Programming, SPSS, Python Programming, Tableau etc. (Experience in any other data analytics software can be highlighted in the resume)</li>
</ul><p><b>SOFT SKILLS</b></p>
<ul><li>Good communication &amp; interpersonal skills <b>(strong command in English &amp; Arabic &ndash; Read, Write &amp; Speak, is must)</b></li>
<li>Have the right attitude towards work and must develop good relationship with various stakeholders inside &amp; outside the organization</li>
<li>Must be self-driven and able to pick up the analytics skill set required for the job</li>
<li>Must be good at multi-tasking in order to manage multiple projects at the same time</li></ul></div></div></div>
<br><i>Please note that due to the large number of applications that we receive, we are unable to provide individual feedback to unsuccessful applicants.</i>

Research: Senior Executive - Insights, Riyadh

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